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Your new companyHays Recruitment are currently recruiting for an experienced Multi-Skilled Maintenance Joiner to join a well-established team working on a commercial maintenance contract across Manchester. \n This is an excellent opportunity for a skilled joiner looking for long-term, ongoing work with a busy and growing maintenance contractor. \n Your new roleAs a Multi-Skilled Maintenance Joiner, you will be responsible for carrying out planned and reactive maintenance works across commercial buildings, ensuring all repairs are completed to a high standard and within agreed timescales. \n\n • General joinery repairs and maintenance\n, • Hanging and repairing doors\n, • Fitting locks, handles and ironmongery\n, • Repairing skirting boards, architraves and flooring\n, • Minor partitioning and fire door repairs\n, • Completing reactive maintenance works\n, • Basic multi-skilled tasks including patch plastering, tiling, painting and general building repairs\n\n What you'll need to succeed \n\n • NVQ Level 2 or 3 in Carpentry & Joinery (or equivalent experience)\n, • Previous experience in commercial maintenance environments\n, • Multi-skilled maintenance experience desirable\n, • Ability to work independently and manage workloads efficiently\n, • Own tools preferred\n\n What you'll get in return Ongoing temporary work Immediate start available Competitive hourly rate Weekly pay through Hays Recruitment Stable workload on a long-term commercial contract Opportunity to work with a reputable maintenance contractorWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Technical Business Analyst \n £55K - £65K \n Manchester - Hybrid \n \n An exciting opportunity to join a growing professional services organisation as a Technical Business Analyst. In this role, you'll play a pivotal part in shaping how technology drives business transformation, with a particular focus on Salesforce, AI, and automation platforms. Acting as a bridge between business stakeholders and technical delivery teams, you'll lead requirements definition, process optimisation, and system improvements. \n \n Key Responsibilities \n\n • Deliver exciting new platform functionality for internal systems, ensuring business requirements are captured, prioritised, and translated into actionable deliverables.\n, • Lead the design, documentation, and optimisation of business processes (As-Is/To-Be).\n, • Drive the adoption of technology such as Salesforce, AI, and intelligent tools, ensuring system enhancements deliver measurable business value.\n, • Manage the end-to-end lifecycle of system changes, from requirements gathering through configuration, testing, deployment, and user adoption.\n, • Partner with senior stakeholders across functions to identify opportunities for efficiency, automation, and improved user experience.\n, • Produce and oversee test plans, facilitate UAT, and develop training materials to support successful change adoption.\n, • Champion agile delivery practices, iterative development, and continuous improvement.\n, • Identify and communicate delivery risks, dependencies and opportunities, providing clear progress updates to project stakeholders.\n\n \n Ideal Skillset \n\n • Proven experience as a Business Analyst, ideally within technology-enabled transformation projects.\n, • Strong background in requirements gathering, stakeholder management, and process re-engineering.\n, • Hands-on experience with platforms such as Salesforce and knowledge of AI or automation platforms.\n, • Excellent communication skills, with the ability to engage confidently with both technical and non-technical audiences.\n, • Skilled in process mapping, user journeys, and producing clear documentation.\n, • Proficient with tools such as Jira, Confluence, Excel, SharePoint, and Visio.\n, • In-depth understanding of Agile methodologies and the SDLC.\n\n \n Benefits \n\n • Competitive base salary\n, • Annual bonus scheme\n, • Hybrid working model (3 days office, 2 days remote)\n, • Opportunities for professional development, training, and leadership growth\n, • Be part of a values-led organisation investing in cutting-edge technology and innovation\n\n \n This is a fantastic opportunity for a Business Analyst looking to make a real impact in a forward-thinking organisation. If you're passionate about leveraging technology to drive smarter, more efficient business processes, we'd love to hear from you. \n \n \n \n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

Oracle ERP Solution Architect - Consulting Location: UK-Wide (Hybrid with Regional Office or Client Site) Contract Type: Permanent, Full-Time \n Are you a skilled Oracle ERP professional ready to take the next step in your consulting career? I'm recruiting on behalf of a top-tier consultancy seeking an Oracle ERP Solution Architect to join their growing Oracle practice. This is an exciting opportunity to lead large-scale ERP transformation programmes across a diverse client base, contributing to some of the most innovative Oracle implementations in the UK. \n Role Overview \n As an Oracle ERP Solution Architect, you'll play a pivotal role in delivering ERP projects from initial scoping through to go-live and beyond. You'll provide strategic guidance, lead solution design, and ensure successful implementation of Oracle Cloud solutions, with a particular focus on Finance and Procurement modules. \n You'll also contribute to pre-sales activities and act as a trusted advisor to clients, bringing strong functional and architectural expertise to shape high-impact solutions. \n Key Responsibilities \n\n • Lead end-to-end Oracle Cloud ERP implementations, with a focus on Financials (GL, AP, AR, CM) and Procurement.\n, • Design robust, scalable ERP architectures that align with client needs and best practices.\n, • Engage in pre-sales activities, including proposal development, solution scoping, and client presentations.\n, • Oversee project delivery, ensuring quality, timeliness, and alignment with strategic goals.\n, • Manage onshore and offshore teams, providing leadership, mentoring, and technical direction.\n, • Collaborate with cross-functional stakeholders and drive stakeholder engagement at all levels.\n, • Produce high-quality documentation including functional specifications, process flows, and design artefacts.\n\n Ideal Candidate Profile \n\n • Strong functional knowledge of Oracle Cloud ERP, especially Financials and Procurement modules.\n, • Understanding of technical architecture, data migration, and integration concepts.\n, • Experience with full lifecycle Oracle ERP implementations in a consulting or professional services environment.\n, • Exposure to broader Oracle solutions such as HCM, EPM, or SCM is highly desirable.\n, • Proven ability to lead and manage project teams in complex environments.\n, • Excellent communication, documentation, and presentation skills.\n, • Comfortable working in a client-facing role with the ability to influence senior stakeholders.\n\n Why Join? \n\n • Work with a market-leading consultancy on cutting-edge Oracle transformation programmes.\n, • Join a collaborative and high-performing team that values innovation and continuous improvement.\n, • Enjoy a flexible hybrid working model with travel to client sites as needed.\n, • Competitive salary, car allowance, bonus, and industry-leading benefits.\n\n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

This is your chance to earn £32,997.00 Plus up to £4K per annum working 40 hours per week! Complete with an excellent benefits package, Van and Fuel Card! \n We have an opportunity for a Joiner based in Salford \n Step into a role that genuinely rewards your expertise! \n We Can Offer You: \n Work-Life Balance: 23 days annual leave + bank holidays, plus flexibilityHealth & Wellbeing: 24/7 GP access, mental health support, fitness programs, and moreTraining & Growth: Ongoing professional development to keep you at the top of your game \n Your role As Our Joiner: \n\n • Repair/ renew/ fit roofing trusses for traditional, hips and valleys and repair/ renew/ fit soffits fascia and barge boards.\n, • Repair/ renew ceiling and floor joists, stairs, stud work and partition walls. T and G or sheet flooring.\n, • Repair/ renew doors and door casing, skirting, handrails, balustrades, pipe boards and ducting panelling.\n, • Repair/ renew kitchen units, work tops and decorative finishes.\n, • Repair/ replace/ fit ironmongery to doors and windows.\n, • Repair/ renew timber and UPVC window frames.\n, • Deglaze/ reglaze timber fencing and gates. Maintain and replenish vehicle impress stock\n\n What We Need from You. \n\n • Must have the qualification (NVQ L2/L3)\n, • Experience of working as a Joiner with any experience gained within a social housing environment would be advantageous\n, • Competent in all aspects of joinery trade discipline and with experience of maintenance work on domestic and commercial properties, including high rise blocks for general repairs and refurbishment and be able to work in confined spaces\n, • Current driving licence is essential\n, • Skilled workers will hold a CSCS card, have asbestos awareness and their own tools\n\n Why Liberty?We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career. \n Apply Today!Click “Apply” below to join Liberty as our Joiner. We look forward to hearing from you! \n Closing Date: ASAP (We may close early due to high demand)

An excellent opportunity has arisen for an experienced UI Developer (Angular) to join a forward-thinking technology team supporting the development, enhancement and delivery of high-quality digital platforms.This role would suit a highly skilled web developer with strong experience in Angular, TypeScript and modern front-end engineering, particularly someone who enjoys building scalable, reusable UI component libraries and contributing to engineering best practice across multiple product teams. \n You will play a key role in developing a design system and reusable Angular components, supporting consistency, accessibility and engineering quality at scale. The role sits within a fast-paced environment where you will work across the full software development lifecycle, from requirements gathering through to deployment, maintenance and continuous improvement.Key Responsibilities \n\n • Develop, support and enhance global web applications within a modern technological environment.\n, • Build and maintain reusable UI component libraries using Angular v18+ and TypeScript.\n, • Work with modern Angular patterns, including standalone components and server-side rendering.\n, • Support multi-project builds using Nx monorepo tooling, including targeted builds and testing across affected packages.\n, • Document and showcase components using Storybook, including accessibility auditing, design integration and MDX-based documentation.\n, • Maintain and improve CI/CD pipelines covering build, lint, test and publish workflows.\n, • Deploy and support applications on AWS infrastructure.\n, • Promote and implement best practices including Test-Driven Development, Behaviour-Driven Development and clean, maintainable code.\n, • Advocate for effective design patterns to solve complex technical problems and improve reusability.\n, • Integrate AI capabilities into engineering workflows, including AI-powered tools, agents, AI-driven testing solutions and MCPs.\n, • Collaborate with technical leads, IT teams and business stakeholders to understand dependencies and deliver effective solutions.\n, • Review technical documentation and identify opportunities for continuous improvement.\n, • Ensure compliance with IT and information security policies.\n, • Support knowledge sharing, mentoring and collaboration across the wider engineering community.\n\n If you possess a combination of the following skills, then LETS TALK! \n\n • Proven track record in software development.\n, • Strong commercial experience with Angular, ideally Angular v18+.\n, • Excellent knowledge of TypeScript, JavaScript, HTML and CSS.\n, • Experience developing reusable UI component libraries and working within component-driven development environments.\n, • Experience with Nx monorepo tooling and managing multi-project builds.\n, • Strong understanding of CI/CD principles and engineering automation.\n, • Experience with AWS infrastructure and cloud-based application support.\n, • Strong understanding of software engineering best practice, including TDD, BDD, design patterns and code quality standards.\n, • Experience integrating AI tools or AI-assisted engineering workflows would be highly beneficial.\n, • Ability to work collaboratively across technical and business teams.\n, • Strong communication skills and a passion for continuous improvement.\n\n The f9ollowing skills would be advantageous, but not essential. \n\n • Experience with Java.\n, • Experience with Adobe Experience Manager, including AEM SPA SDK and Maven build tooling.\n, • Advanced Node.js experience.\n, • Knowledge of Python or other programming languages.\n, • Familiarity with GraphQL.\n, • Knowledge of WCAG accessibility standards and automated accessibility testing.\n, • Experience publishing and versioning npm packages to private registries.\n, • Exposure to charting libraries such as amCharts.\n\n In return, you will be rewarded with flexible working in a hybrid environment. Our industry-leading benefits package encompasses a 20% bonus in addition to a partnership payment of £10,500 and an exceptional pension scheme. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service.As a Team Leader, you will work closely with the Registered Manager and Deputy Manager ensuring the effective delivery and daily operational management of our service. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to the staff team. You will ensure the provision of person-centered support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development.Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centered reviews, putting each person's views and journey at the heart of planning and decision-making.Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will support with ensuring robust quality monitoring methods.You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work.If you're interested in this opportunity and would like to discuss it further, please contact Lea Kerrigan, Registered Manager on or Marie Walsh, Deputy Manager on .Vacancy Reference Number: 85914Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.TPBN1_UKTJ

Job Title: Floor Layer - Social HousingLocation: ManchesterPay Rate: £19.00 - £22.00 per hour (CIS)Contract: Temp-to-PermStart Date: ImmediateOverviewWe are currently recruiting for a skilled and reliable Floor Layer to join a leading social housing contractor operating across the North West. This role offers an excellent temp-to-perm opportunity for an experienced professional with a strong background in flooring installations within occupied and void social housing properties.Key ResponsibilitiesInstall a range of flooring types including vinyl, laminate, safety flooring, and cap and cove flooring in social housing properties.Carry out works in both occupied and vacant homes while minimising disruption to tenants.Prepare sub-floors, including levelling and ensuring surfaces are ready for installation.Maintain high standards of workmanship in line with health and safety regulations.Work efficiently to meet job deadlines and productivity targets.Liaise with site managers and other trades to ensure smooth project delivery.RequirementsProven experience as a Floor Layer within residential or social housing environments.Competent in fitting vinyl, laminate, safety flooring, cap and cove flooring , and wet room/wet floor systems .Must have experience installing cap and cove flooring and wet floors.Good knowledge of sub-floor preparation techniques.Ability to work independently with strong attention to detail.Full UK Driving Licence - essential.Must have own transport for the temporary period. A company van will be provided if offered a permanent position.CSCS Card - essential.To ApplyPlease call Lucy from Building Careers on 01695 556800 or 07897 069193 .This position may not be for you, but feel free to call for a quick chat so we can help find more suitable opportunities with our colleagues.Building Careers UK specialises in Construction and Property recruitment and operates as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role, you accept the Terms and Conditions, Privacy Policy, and Disclaimers available on our website.We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates.INDCTPBN1_UKTJ

Your new company Hays Recruitment are currently recruiting for an experienced Multi-Skilled Maintenance Joiner to join a well-established team working on a commercial maintenance contract across Manchester. This is an excellent opportunity for a skilled joiner looking for long-term, ongoing work with a busy and growing maintenance contractor. Your new role As a Multi-Skilled Maintenance Joiner, you will be responsible for carrying out planned and reactive maintenance works across commercial buildings, ensuring all repairs are completed to a high standard and within agreed timescales. General joinery repairs and maintenance Hanging and repairing doors Fitting locks, handles and ironmongery Repairing skirting boards, architraves and flooring Minor partitioning and fire door repairs Completing reactive maintenance works Basic multi-skilled tasks including patch plastering, tiling, painting and general building repairs What you'll need to succeed NVQ Level 2 or 3 in Carpentry & Joinery (or equivalent experience) Previous experience in commercial maintenance environments Multi-skilled maintenance experience desirable Ability to work independently and manage workloads efficiently Own tools preferredWhat you'll get in return ✅ Ongoing temporary work✅ Immediate start available ✅ Competitive hourly rate ✅ Weekly pay through Hays Recruitment ✅ Stable workload on a long-term commercial contract ✅ Opportunity to work with a reputable maintenance contractor What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A leading Construction Company is seeking an experienced Site Supervisor / Team Leader to join their team at HMP Manchester. Working within a secure custodial environment, you'll be responsible for coordinating small works, maintenance, reactive & planned activities across the prison estate and ensuring essential works remain operational. Your new role This is a hands-on supervisory position leading a team of skilled tradespeople including joiners, plumbers, electricians and specialist subcontractors. No two days are the same. One minute you could be responding to a blocked toilet in a residential wing, the next coordinating emergency electrical repairs or overseeing planned maintenance works. You'll assess defects, allocate the appropriate labour, monitor works through to completion and sign off jobs before handing them back to the client. Key responsibilities include: Managing a team of directly employed trades and subcontractors Coordinating reactive and planned maintenance works Assessing maintenance issues and prioritising workloads Ensuring works are completed safely and compliantly Liaising with prison staff and site management Monitoring quality, productivity and service delivery Managing job records, permits and compliance documentation Carrying out inspections and signing off completed works Handing completed jobs back to the client What you'll need to succeed Previous experience as a Site Supervisor, Team Leader, Maintenance Supervisor. Experience managing multi-trade teams including joiners, plumbers and electricians Strong construction trade background Excellent organisational and communication skills Ability to make decisions and manage workloads in a fast-paced environment Health & Safety awareness and a compliance-focused approach EL2 Clearance (essential) CTC Clearance (essential) What you'll get in return Immediate start £250 per day Basic PAYE Long-term freelance contract Potential to move into a permanent position Monday to Friday working pattern Stable work within a secure environment Opportunity to manage a skilled multi-trade maintenance team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Sales Manager (Machinery / OEM) £45,000 - £50,000 + £75k - £80k OTE + Uncapped Commission + Company Car + Enhanced Holidays + Fuel Card + Remote Manchester Are you a sales professional with experience in capital sales? Are you looking to join a company who offer excellent opportunities for career growth and uncapped commission? This company are an established provider of fuel and gas solutions for the laser cutting industry. They have been operating globally for the last 22 years with an expert team, that is highly skilled and provides gas generation solutions to over 240 customers across the UK. With clients around the globe, they are now looking to consolidate their market reach in the UK with a new sales manager. On offer is the chance to become a key asset to the growth of the company. You will be visiting clients in the North of the UK, from Scotland to Manchester and North Wales. The ideal candidate will be able to visit clients regularly and work from home. With full training provided, you will be able to sell and consult on the product portfolio, with clients across multiple industries. This role would suit any sales professional with experience in capital sales, looking to boost their salary and join a company who provide full product training and excellent career progression. The Role: Manage existing client accounts across the North of the UK Conduct new business research and chase leads Consult and provide technical knowledge on the products you are selling Travel to clients across the North of the UK Work from home, calling and emailing clients/potential clients Regularly report to the Head of Sales The Person: Proven experience selling capital equipment Full UK driving licence HNC/Degree in science or engineering related field If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Keywords: Sales, North, UK, Capital Sales, Nitrogen, Laser Cutting, Manchester, Scotland, Wales, Equipment Sales, Gas Generation, Engineering, Manufacturer, Generators, Generator Sales, M62, Newcastle, Sales Manager, Regional Sales Reference Number: BBBH26031 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

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