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Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

We’re recruiting self-employed delivery drivers in your area now.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the

We have opportunities for drivers who own a long wheelbase van, as well as options for those who don’t currently have access to a suitable van. Our top drivers are smashing it. Typically, our drivers work around 9 hours per day and for 5 or 6 days per week.

The role We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight! You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.You will work with older

We’re recruiting self-employed delivery drivers in your area now.

A healthcare organization is seeking a qualified Anesthesiologist Assistant to join a collaborative anesthesia care team in Rutland, UK.This role involves assisting anesthesiologists during surgical procedures, conducting patient assessments, and monitoring vital signs.The successful candidate will

Join Evri as a self-employed delivery driver and you can design your work package. We actively support dedicated drivers to ensure you earn at least the daily target from your delivery unit and help you build a strong, ongoing income.

As a Lead Driver, youll not only take pride in your own performance but also earn extra income by mentoring and supporting new drivers through their training journey. Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a.Sounds great, what will I be doing?.This role involves pr

Tonne Home Delivery drivers for ongoing Home Delivery work based in Norwich.

About Dimensions Your wellbeing matters.From health support to flexible working, we provide the tools and culture to stay balanced, healthy, and at your best, both inside and outside of work.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our e

SUPPORTED LIVING SERVICES - LEARNING DISABILITIES.Hilton Care provides high quality person-centred support to adults with learning disabilities, some of whom may have associated disabilities such as physical disabilities, sensory impairment, and mental health needs.We are passionate about ensuring t

About Dimensions Your efforts are recognised and rewarded with benefits and recognition programs that matter - supporting your wellbeing, financial security, and work-life balance.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth conse

We’re recruiting self-employed delivery drivers in your area now.

This ongoing role offers the chance of a permanent position.Responsibilities include loading, unloading, and completing 15-25 drops daily.

We’re recruiting self-employed delivery drivers in your area now.

Newton Abbot Van Drivers (Category B) required for ongoing work,.

We’re recruiting self-employed delivery drivers in your area now.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Location: HMP Albany, 55 Parkhurst Rd, Newport.Contract: Permanent - 39hrs per week - Mon-Fri (1 weekend per month).We are seeking a dedicated Cleaning Operative to join our tea

We’re recruiting self-employed delivery drivers in your area now.

Ignition Driver Recruitment are looking forHome Delivery Driversin Bristol to work with our client, who isone of theleadingUK Logistics companies, working on behalf of a well known DIY and home & gard. Job Title:Home Delivery DriverLocation: ExeterPay Rate: £14.

We’re recruiting self-employed delivery drivers in your area now.

Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers. We have opportunitiesfor drivers who own a long wheelbase van, as well as options for those who don’t currently have access to a suitable van. Earn £50K - £60K per

We’re recruiting self-employed delivery drivers in your area now.

Van Drivers Wanted - Ad Hoc to Full-Week Work Available. The Best Connection Sheffield is recruiting reliable Van Drivers (Category B) for ad hoc, ongoing, and full-week assignments with a range of clients across Sheffield, Rotherham, and Chesterfield.

Funded Summer and Christmas events.Friendly and supportive working environment.As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday.

We’re recruiting self-employed delivery drivers in your area now.

Seeking reliable van drivers for full-time work with weekly bonuses.

We’re recruiting self-employed delivery drivers in your area now.

Ensure vehicles are cleaned and inspected throughout the workday.

Seeking a Van Driver (Category B) for ongoing delivery work of medical goods.

Warehouse / Van driver required for my well established client based in Coalville.

Seeking self-employed delivery drivers for local rounds, offering flexible hours and earning potential of £14-£19 per hour.

Delivery drivers needed to deliver parcels locally.

Seeking a Van Driver with a Forklift Licence for a day shift role, working Monday to Friday from 12:00 PM to 8:00 PM.

Typically, our drivers work around 9 hours per day and for 5 or 6 days per week. Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers. We have opportunitiesfor drivers who own a long wheelbase van, as well as options for t

Seeking self-employed delivery drivers for local rounds, offering flexible hours and earning potential of £14-£19 per hour.

A driver is needed for equipment delivery and collection, requiring towing experience.

Seeking self-employed delivery drivers for local rounds, offering flexible hours and earning potential of £14-£19 per hour.

Requires a valid UK driver's license and experience.

Seeking self-employed delivery drivers for local rounds, offering flexible hours and earning potential of £14-£19 per hour.

Seeking a van driver for Evri Premium (DHL E-Commerce) this summer, offering strong pay, consistent routes, and the chance to work with a major logistics player.

Seeking self-employed delivery drivers for local rounds, offering flexible hours and earning potential of £14-£19 per hour.

We are currently seeking drivers for a number of roles that include car delivery, and standard delivery driving positions operating a van.