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Assistant Merchandiser \n We're looking for an experienced Assistant Merchandiser to join an established and exciting fashion brand based in Manchester. This is a fantastic opportunity for someone looking to develop their merchandising career within a fast-paced, commercially driven environment. \n Working closely with the Merchandiser and Buying teams, you'll play a key role in planning, trading and optimising product performance across your department. \n Key Responsibilities \n\n • \n Support the Merchandiser in planning and trading your product area to achieve sales, profit and stock targets. \n • \n Produce and analyse weekly trading reports, identifying risks and opportunities. \n • \n Monitor sales performance, stock levels and intake to ensure optimum availability. \n • \n Manage purchase orders, deliveries and supplier critical paths. \n • \n Reforecast sales, stock and intake based on current trading performance. \n • \n Work closely with Buying to build balanced and commercially successful product ranges. \n • \n Recommend markdowns, promotions and stock management actions. \n • \n Liaise with suppliers, warehouses and internal teams to resolve stock and delivery issues. \n • \n Support seasonal planning, budgeting and range reviews. \n • \n Provide guidance and support to Merchandise Assistants where appropriate. \n\n About You \n\n • \n Previous experience in an Assistant Merchandiser role within a fashion retail business required. \n • \n Strong commercial awareness with a genuine passion for fashion and retail. \n • \n Highly analytical with excellent numerical skills and attention to detail. \n • \n Confident using Excel, including Pivot Tables, VLOOKUP/XLOOKUP and data analysis functions. \n • \n Able to prioritise workload and thrive in a fast-paced retail environment. \n • \n Excellent communication and relationship-building skills. \n • \n Proactive, organised and solutions-focused with the confidence to challenge where appropriate. \n • \n A collaborative team player with a positive attitude and a desire to continue developing your merchandising career. \n\n BH36723

Head of Product Development | Manchester | £75,000 - £95,000 + Benefits \n A genuinely exciting opportunity to shape the future.This isn't replacing someone. This is a brand-new leadership position, created as part of an ambitious growth strategy, joining a well-established, privately owned consumer products business with an outstanding reputation for innovation and long-standing retail partnerships. \n The business has a clear vision. They're entering an exciting new phase of growth, backed by ambitious long-term investment plans and a clear vision for the future. They're looking for someone who wants to make a genuine impact, challenge the status quo and help shape what comes next. \n The Role: \n You'll take ownership of the Product Development function, leading a multidisciplinary Product Development and Design team... leading a talented team responsible for creating exciting, commercially successful product ranges across multiple categories. \n You'll work closely with Design, Sales, Merchandising, QA and an established global supplier network to develop products that excite customers, deliver exceptional value and continue to strengthen the company's reputation within the market. From the first concept through to production, you'll make sure every range is commercially balanced, beautifully executed and built to succeed. \n The Detail: \n\n • \n Leading, developing and inspiring a high-performing Product Development team. \n • \n Driving innovation across a broad portfolio of consumer product categories. \n • \n Building long-term partnerships with suppliers to continually improve product quality, innovation and speed to market. \n • \n Working closely with factories to develop prototypes, refine samples and deliver outstanding finished products. \n • \n Conducting regular competitor analysis and retail benchmarking, ensuring your ranges remain ahead of the market on design, quality and price. \n • \n Creating commercially balanced product collections that work across different retail channels and customer requirements. \n • \n Partnering with Design to bring fresh ideas to life while maintaining commercial focus. \n • \n Protecting product quality at every stage of development without compromising creativity or value. \n • \n Championing best practice across product development processes and continuously looking for smarter ways of working. \n • \n Supporting the wider leadership team as the business continues its ambitious growth journey. \n\n Who We're Looking For: \n\n • \n Proven experience leading a Product Development function within a consumer products business. \n • \n Experience across consumer products across multiple non-fashion categories. \n • \n Passionate about product development with a genuine obsession for innovation, newness and creating products consumers love. \n • \n Commercially astute with a strong understanding of product costing, retail pricing and building balanced, profitable ranges. \n • \n Naturally curious, always keeping ahead of trends through competitor shopping, retailer visits and market research. \n • \n Experienced in working closely with overseas manufacturers and supplier partners to develop, refine and deliver exceptional products. \n • \n A proven track record of taking successful product ranges from initial concept through to retail launch. \n • \n A confident and decisive leader who isn't afraid to challenge ideas, influence stakeholders and drive positive change. \n • \n An approachable people leader who develops high-performing teams through coaching, collaboration and clear communication. \n • \n Committed to maintaining a positive, supportive culture while continually raising standards and driving continuous improvement. \n • \n Organised, commercially focused and comfortable managing multiple projects within a fast-paced environment. \n\n BH36543

Retail Merchandiser - Nutmeg - Driver \n Working Days: Thursday 10am - 2pm & Friday 12pm - 4pm \n Working Hours: 8 Hours Per week \n Must be able to drive and accept home delivery's \n Job Description: \n As a retail merchandiser within the Dee Set team, every day is different and unique, just like you! \n Working on the Nutmeg clothing range within Morrisons, you'll help bring fashion to life in a fast-paced retail environment. Your role is key to ensuring Nutmeg clothing is merchandised to a high standard, driving sales and delivering an excellent customer experience. \n Don't worry about getting bored! Day to day you will be involved in a variety of tasks including merchandising the Nutmeg clothing range to visual merchandising guidelines & maintaining great product presentation. Implementation of point of sale alongside additional merchandising tasks within Morrisons where required. The opportunities are endless! \n If you're passionate and motivated, enjoy engaging with customers, have a creative flare & want to make a difference in – store, then this could be the perfect role for you! \n Key Responsibilities: \n\n • Merchandise the Nutmeg clothing range to visual merchandising guidelines\n, • Replenish stock, maintain product displays, and ensure strong availability\n, • Install and update Point of Sale (POS) and promotional materials in line with current campaigns\n, • Support in building and maintaining seasonal feature displays\n, • Work closely with store colleagues and Nutmeg teams to deliver exceptional brand representation\n, • Capture and submit photo reports using your own smartphone or tablet\n, • Flexibly support other merchandising tasks across the store when needed\n\n Ideal Candidate: \n\n • Strong attention to detail with the ability to follow detailed planograms or promotional briefs. \n, • Competent in using technology - using multiple apps at the same time on your mobile device.\n, • Reliable and punctual, with a strong commitment to meeting tight deadlines. \n, • Confident communicator who can build positive relationships with store teams. \n, • Ability to work independently, manage time effectively, and travel between locations as required. \n, • Capacity to receive home delivery of POS to walk into store as required. \n, • A full driving licence with access to your own vehicle and be willing to travel between stores. \n\n About you: \n By being a great role model, warm, friendly, solution focused, and innovative in everything you do, you will be part of our Retail Merchandising Team who are passionate about delivering great results in a great place to work. \n We'd love you to join our team if you are: \n\n • Confident working alone and using your own initiative \n, • Love delivering great standards and service for our customers \n, • Happy to use your own smartphone or tablet for work purposes to send and receive reports and photos. \n\n What's in it for you? \n Dee Set are retail experts with over 15 years of experience supporting brands to be better, faster and more cost-effective in retail. We have the people, passion and technology to be your perfect choice. \n\n • Extra hours of work available throughout the year \n, • Contributory Pension Scheme (If you are over 22 and earn at least £10,000 per year) \n, • Flexible Holiday Scheme- Including extra days for long service \n, • Colleague Benefits & discounts (via our internal rewards portal) \n, • Training, Support and Ongoing Development provided\n\n Benefits \n Rewards - Gives you access to discounts across different retailers and brands. You can log in and it maybe 5% off B &q, 8% off Argos etc... it can be a re-loadable card or an instant discount code. \n Stream - Opportunity to release up to 40% of your wages before payday - you can log in every Wednesday and see how many hours you've worked and how much money you've earnt (it costs you £1.95) but it's there to support you if you need it - it also has a savings section where you can save up to £1,000. \n Grocery Aid - This is a charity run organisation you can call if you need support with mental health, money issues etc. its open 24 hours a day 7 days a week and is also available for friends and family. \n At Dee Set, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive \n Join our team and enjoy exclusive access to The Colleague Hub – packed with discounts and offers all year round! \n INDMP

Compliance Lead | Fashion Apparel Business \n Hybrid Working \n We're looking for a Compliance Lead to join our clients Product & Supply team and take ownership of compliance, sustainability and product governance across their supplier network. This is a key role focused on ensuring products, suppliers and processes meet all relevant regulatory requirements while helping the business stay ahead of evolving legislation. \n Working cross-functionally with Product, Sourcing, Supply Chain and Quality teams, you'll drive compliance initiatives, strengthen supplier standards and provide expert guidance to minimise risk across the business. \n Key Responsibilities: \n\n • \n Lead the company's compliance and sustainability strategy, ensuring processes remain aligned with current and future regulatory requirements. \n • \n Keep up to date with UK, EU and international legislation, assessing business impact and implementing any required changes. \n • \n Oversee product compliance, ensuring all product information, labelling, technical documentation and supporting records meet legal requirements across multiple markets. \n • \n Manage the implementation and ongoing maintenance of Digital Product Passport (DPP) requirements and associated product data. \n • \n Own and maintain key compliance frameworks, including product safety requirements, restricted materials lists and governance documentation. \n • \n Partner with suppliers to ensure ethical, environmental and traceability standards are consistently met, with all certifications and audits maintained and up to date. \n • \n Coordinate supplier onboarding from a compliance perspective, ensuring all required documentation and approvals are completed. \n • \n Produce regular compliance and sustainability reporting, providing clear insights and updates to stakeholders across the business. \n\n About You: \n\n • \n Previous experience in a compliance, sustainability or regulatory role within a product-based retail environment. \n • \n Strong understanding of UK and EU product legislation, compliance requirements and supply chain governance. \n • \n Experience working with global supplier networks, including audits, certifications and traceability programmes. \n • \n Highly organised with excellent attention to detail. \n • \n Strong analytical skills with experience producing reports and managing compliance data. \n • \n Advanced Microsoft Excel skills. \n • \n A collaborative communicator who builds strong relationships across internal teams and external suppliers. \n\n BH36890

IT Support (MSP / Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 months pay)+ Progression + Company Benefits Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience in MSP environment and an technical support background. The job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Raspberry AI is a generative AI design platform built for fashion brands and retailers. We help design, merchandising, and product development teams move faster — from concept to market-ready assets — using industry-leading AI. Some of the world's top fashion brands rely on Raspberry AI to streamline their workflows and accelerate product development. We are backed by Andreessen Horowitz and growing rapidly. For more information, visit _. Be an owner: We take responsibility for outcomes, not just tasks. We don't wait for permission — we step up, move fast, and hold ourselves accountable to results. Bias to solution: We're solutions-oriented at heart. We go beyond identifying problems to actively unblocking ourselves and others. Customer obsession: Everything we build starts with the customer. We listen deeply, move quickly, and obsess over delivering tools that make their work faster and more creative. Lowest level of detail: We're not afraid to get in the weeds. Great work comes from people who notice what others miss and ask deeper questions. 1% better every day: Progress compounds. We stay curious, ask for feedback, and look for the small improvements that make tomorrow better than today. AI first: We use AI across the entire company — from product to growth to operations — to move faster and produce higher-quality work. Innovative culture: A generational opportunity to define the role of AI in one of the world's largest industries. Growth paths: Opportunities to drive impact well beyond your immediate role as the company scales. Learning & development: Annual discretionary stipend for professional development. Annual company offsite: We bring the whole team together once a year. This role sits at the centre of Raspberry AI's revenue growth across all of EMEA. You will own the full sales cycle across a defined set of enterprise accounts — spanning fashion, retail, travel, home goods, and lifestyle brands — from first outreach through close, expansion, and renewal. You will build multi-threaded relationships, crafting ROI-driven business cases and executive narratives tailored to each buying committee. Success is measured by closed ARR, pipeline self-sufficiency, and expansion within your book of business. This is a high-ownership role for operators who thrive in ambiguity, move fast, and treat every touchpoint as an opportunity to create momentum. Responsibilities Own the full sales cycle from prospecting through close and expansion, with a focus on annual and multi-year contracts. Develop multi-threaded relationships across Marketing, Innovation, IT, and Procurement at target accounts. Craft ROI-driven executive narratives and business cases tailored to each stakeholder and buying committee. Build self-sourced pipeline through outbound, events, and social proximity — not just sequences. Navigate complex negotiations end-to-end, including legal, procurement, and compliance processes. Collaborate with Product, CS, and Marketing on account strategy and expansion planning. 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the EMEA region Average deal size of $500K+ ACV Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals at scale Strong automation first mindset - you thrive in delivering a digital customer journey across 150+ accounts and finding ways to personalize at scale Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organisation Strong understanding of the EMEA market landscape and cultural nuances Self-motivated and able to work independently in a remote or distributed team environment Must speak a second European language: preference for Spanish, French or Italian Proven success in enterprise with multi-stakeholder complexity Deep experience with self-sourced pipeline creation and outbound prospecting Comfortable with pricing and packaging complexity (usage-based, consumption based models) MEDDICC fluency, strong forecasting accuracy, and disciplined pipeline management. Bonus: Prior experience selling AI or technology to creative brands

About By Association Only (BAO) BAO is a globally award-winning Platinum Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers, and marketers committed to exceptional standards in eCommerce. We work exclusively with Shopify Plus merchants, specialising in the fashion, cosmetics, and luxury goods sectors, for brands all over the world in competitive global markets. We work in a studio where independence, autonomy, and doing the right thing are at the centre of everything we do. As an agency, we’re on a mission to work with the world’s most ambitious eCommerce brands, and we do this in an environment that is smart, open, fast-paced, fun, and rewarding. Although we're headquartered in Cambridge, we are staffed by around 80% permanently remote employees that are located all over the UK. All of our team members are full-time team members. Role Overview We are looking for an articulate, commercially astute and highly organised Head of Sales to join BAO’s Commercial Team. This is a pivotal role within the agency. BAO is an agency that puts service first, so white-glove treatment of inbound and outbound sales journeys is crucial. We are not a hard-sales agency, our approach is thoughtful, consultative, well-informed and relationship-led. The Head of Sales will be responsible for owning and managing BAO’s sales pipeline, from the first review of a new opportunity through to proposal, negotiation, winning the work and briefing the client successfully into the wider team. The role sits within the Commercial Team and reports directly into the Commercial Director. You will work closely with the Commercial Director, Managing Director and Head of Client Services, all of whom are actively involved in BAO’s commercial process and have played a central role in shaping how the agency wins new projects and retainer clients. Over time, the ambition for this role is that you become the autonomous lead of BAO’s sales process: confidently qualifying opportunities, leading sales conversations, shaping proposals, coordinating scopes with internal specialists and ensuring new clients experience a smooth, considered and professional introduction to the agency. Alongside managing inbound opportunities, the Head of Sales will help BAO become more structured and intelligent in how we understand, report on and develop our pipeline. This includes capturing pipeline information, maintaining a high-quality sales contact database, supporting carefully targeted outbound activity and working with BAO’s marketing team to connect sales strategy with PR, events, white papers, podcasts and wider agency profile-building activity. This role would suit someone who combines commercial confidence with maturity, sensitivity and excellent judgement. You will need to be credible with ambitious eCommerce brands, comfortable discussing Shopify Plus projects and retainers, and able to represent BAO clearly and professionally in writing, on calls, in person and, where appropriate, on stage at industry events. Core Responsibilities 1, Sales pipeline ownership You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. You will be responsible for understanding which opportunities are right for BAO, which require further discovery and which should be prioritised. You will maintain a clear view of pipeline status, opportunity value, likelihood, timing and potential resourcing requirements, giving the Commercial Director and Managing Director confidence in the state of new business. This role requires someone who can balance enthusiasm for new opportunities with strong commercial judgement. Not every enquiry will be right for BAO to add value, and part of the key to this role is knowing how to identify fit early, guide promising conversations forward and support prospects with swift guidance to proposed service. 1. Consultative sales conversations You will lead sales conversations with prospective clients, often senior stakeholders within ambitious and enterprise grade brands. Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. You should be able to ask intelligent questions, identify commercial and technical considerations, and communicate BAO’s value in a way that is confident and collaborative. BAO’s sales process is built on trust, expertise and fit. We want prospective clients to feel that they are speaking with someone who understands their context, can interpret their needs and can help them make a good decision. 1. Proposal development and commercial scoping You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. This will involve working closely with members of the Development, Design, Strategy, Solutions, Project Management and Account Management teams to shape scopes of work that are commercially appropriate, operationally realistic and aligned with the client’s objectives. You do not need to be a developer, but you do need to have enough eCommerce and Shopify fluency to understand client requirements, ask the right questions and translate conversations into clear, accurate and compelling proposals. 1. Winning projects and retainers The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. This requires confidence, patience and strong commercial judgement. BAO’s sales process is not about aggressive closing; it is about building trust, demonstrating expertise, understanding fit and guiding the client towards the right decision. You will be expected to manage momentum across opportunities, follow up appropriately, identify blockers, support decision-making and help BAO win the right type of work with the right type of clients. 1. Sales reporting and pipeline intelligence You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. This means ensuring that the right information is available at the right time: where opportunities are coming from, what stage they are at, what they are worth, how likely they are to close, what type of work they represent, when they may land and what they may require from the wider team. You will use this information to present clear weekly, monthly, quarterly and annual sales updates, helping the Commercial Director and Managing Director understand pipeline health, forecast potential revenue, spot trends and make better commercial decisions. Over time, this insight should help inform BAO’s sales strategy, including which sectors, services, project types, retainers, events and marketing activities are generating the strongest commercial opportunities. 1. Contact database and targeted outbound activity The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. This database should support thoughtful, relevant and well-timed outbound activity. BAO is not looking for a volume-led cold sales approach. Instead, we want to build a more considered view of the brands, contacts, partners and opportunities that are genuinely aligned with our positioning, experience and ambitions. You will be expected to identify and organise relevant prospects, maintain useful contact information, track engagement and support selective outbound activity where there is a clear reason for BAO to start or develop a conversation. 1. Sales and marketing collaboration You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. This may include identifying potential clients connected to BAO’s PR calendar, events, white papers, podcasts, thought leadership, partner activity and wider agency profile-building work. You will help ensure that commercial opportunities are captured from marketing activity, relevant prospects are followed up appropriately and insight from the sales pipeline informs future marketing focus. 1. Agency representation and industry events The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. This could include attending eCommerce events, participating in panels or fireside chats, presenting on stage, contributing to partner-led events and speaking with prospective clients, partners and industry contacts. You should be comfortable acting as an ambassador for BAO: articulate, well-presented, commercially aware and able to communicate our perspective with confidence. This is not about performing a generic sales pitch. It is about representing the agency credibly, building trust and helping the right brands understand where BAO can add value. 1. Internal briefing and handover Winning the work is only part of the responsibility. The Head of Sales must also ensure that new projects and retainers are introduced smoothly to the internal team. You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process. This handover is essential to maintaining BAO’s standards and ensuring the client’s experience remains consistent from sales through to delivery. What Success Looks Like Success in this role means BAO has a clear, well-managed and healthy sales pipeline, with suitable opportunities being progressed confidently and unsuitable opportunities being handled professionally. Over time, we would expect the Head of Sales to: • Become the day-to-day owner of BAO’s sales process., • Lead the majority of qualified new business conversations., • Maintain a clear, accurate and commercially useful sales pipeline., • Provide weekly, monthly, quarterly and annual sales reporting that supports decision-making., • Improve BAO’s ability to forecast new business revenue and understand pipeline health., • Improve the consistency and quality of proposal development., • Build and maintain a high-quality sales contact database., • Support selective outbound activity towards relevant, high-fit prospects., • Work closely with marketing to convert PR, events, podcasts, white papers and thought leadership activity into commercial opportunity., • Give the Commercial Director and Managing Director clear visibility of pipeline status, opportunity value, probability and timing., • Represent BAO confidently at meetings, pitches and relevant industry events., • Increase confidence across the team that new work has been scoped, sold and briefed in properly., • Help BAO win high-quality project and retainer clients that align with the agency’s positioning, values and capabilities. About You We are looking for someone with a strong blend of commercial ability, communication skills, eCommerce understanding and personal judgement. You will likely have: • Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment., • Experience managing a sales pipeline and progressing opportunities from enquiry to close., • Strong understanding of consultative sales and relationship-led business development., • Excellent written and verbal communication skills., • The ability to lead calls and meetings with confidence, clarity and professionalism., • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials., • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities., • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists., • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline., • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations., • Experience building or managing a prospect/contact database., • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity., • Confidence representing a business externally at client meetings, industry events or partner conversations., • High standards of personal presentation, whether in writing, on video calls or in person., • Strong organisational skills and attention to detail., • A measured, mature and emotionally intelligent approach to client relationships., • The ability to work independently while collaborating closely with a senior team., • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required. Desirable Experience The following would be advantageous, but not essential: • Experience working with Shopify Plus or another major eCommerce platform., • Experience selling project-based and/or retainer-based agency services., • Experience working with fashion, beauty, luxury, lifestyle or premium consumer brands., • Brand-side digital or eCommerce experience., • Familiarity with eCommerce technology stacks, integrations, migrations and replatforming projects., • Experience working with designers, developers, strategists, project managers and account managers to shape client recommendations., • Experience reporting on pipeline performance, lead source, conversion rate, sales cycle, average deal value or revenue forecast., • Experience working with agency marketing, PR, content or events teams to support lead generation., • Experience participating in webinars, podcasts, panels, fireside chats or industry events., • Existing relationships within the Shopify, eCommerce, fashion, beauty, luxury or premium retail ecosystem. Benefits • Highly competitive salary DOE, • 24 days of annual leave + 8 bank holidays, • +1 extra day per year served, • Training budget for courses or online training relevant to your role, • High-spec Apple equipment, • Opportunity to travel globally for key eCommerce industry events and client pitches, • Working with a primarily luxury, innovative and high-profile international client base, • No micro-management culture, • Remote working or office-based, or a combination of the two, depending on your location, • In-person and online social events throughout the year, • Clear career progression paths and a structured employee review process Application Process Join us in our quest to shape the future of eCommerce. Our application process is informal, beginning with an initial chat to get to know you. We avoid technical tests, focusing instead on aligning cultural and professional aspirations. Become part of our Carbon Positive workforce All BAO team members contribute to our carbon-positive initiative, planting trees to offset your carbon footprint, including your home, travel, and more. NO AGENCIES PLEASE - SERIOUSLY!

About MILE MILE is the new members-only shopping destination redefining luxury commerce. We offer access to a curated, seasonless catalogue of the most sought-after products from globally renowned fashion houses—all at unmatched prices. Built at the intersection of technology and fashion, MILE delivers a seamless, elevated experience for both consumers and brands. Our mission is to become the leading digital destination for luxury—where exclusivity, value, and exceptional design converge. What We’re Looking For We're looking for a Senior Backend Engineer to join our growing engineering team. As an early technical hire, you’ll play a foundational role in shaping the systems that power our luxury commerce platform, from our membership model to product discovery, order management, and logistics. This is a high-impact role for someone who thrives in fast-paced, product-focused environments and wants to help build a company from the ground up. What You’ll Do • Design and implement scalable, high-performance backend systems to power our e-commerce experience., • Build and maintain APIs that support our frontend, mobile, and third-party integrations., • Architect systems for membership access, catalog management, checkout, order fulfillment, and payments., • Collaborate cross-functionally with product, design, and data teams to deliver features that elevate the user experience., • Own backend services end-to-end, from design to deployment and monitoring., • Contribute to best practices in code quality, testing, reliability, and observability., • Help define our backend architecture and make strategic technical decisions as we scale., • Mentor junior engineers and foster a culture of technical excellence and collaboration. Who You Are • 7+ years of experience building and scaling backend systems in production environments., • Genuine Rubyist having written custom DSLs and/or contributed to a major Ruby gem with the deepest knowledge of how to utilize Ruby’s metaprogramming capabilities for maximal terse and DSL-centric applications., • Experience with the specific challenges of concurrency, inventory management/reservation, currency/price management, and third party API integration system designs - push, pull, effective normalization, etc., • High familiarity with excellent microservices software design - using software DSLs over cloud deployed solutions - across dozens of models, concerns, and integrations., • Experience with relational databases (e.g., PostgreSQL) and familiarity with data modeling and performance optimization., • Familiarity with cloud infrastructure (e.g., AWS) and containerization (Docker, Kubernetes)., • Experience developing and deploying GraphQL and RESTful API interfaces., • Experience developing multi tenant systems, relating to concerns of access control, reporting, and authorization/authentication., • Strong understanding of system design, data structures, and algorithmic principles., • Comfortable working in high-growth, early-stage environments—bias toward action and strong product sense are key., • A collaborative teammate who communicates clearly and is excited to shape the future of a luxury tech brand. Bonus Points • Prior experience in e-commerce, marketplaces, or membership-based platforms., • Familiarity with event-driven architectures and message queues (Kafka, SQS, etc)., • Experience working closely with design or product teams in consumer-facing companies., • Passion for fashion, luxury, or retail innovation. Why Join MILE • Opportunity to play a key role in shaping the future of the company., • Collaborative and innovative work environment., • Career growth opportunities in a fast-growing organisation. Let’s build something people talk about. Together.

Location: Remote - UK Reports to: Product Director, Swan Retail About Swan Retail Swan Retail is part of the ClearCourse Group and delivers powerful retail EPOS and back-office software solutions to multi-site and independent retailers across the UK. Our platform goes beyond point of sale. Swan provides a fully integrated retail ecosystem, combining front-of-house EPOS, robust back-office management, omni-channel connectivity, loyalty functionality, and embedded payments powered by ClearAccept. With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected operations. Swan is a core brand within the ClearCourse retail division and benefits from dedicated marketing campaigns, SDR support, and strong internal investment. We are looking for a commercially driven Business Development Manager to accelerate new business growth within Swan Retail. This is a new role within the team, created to expand market reach and drive additional revenue. You will focus on identifying and securing new retail customers, particularly within fashion, department stores, furniture, beauty, homeware and specialist retail sectors. While there is inbound support and marketing activity, this role requires a proactive mindset. We are looking for someone who can build their own campaigns, open doors, and develop relationships across the retail landscape. You will own the full sales cycle, from prospecting through to close, working closely with product managers, implementation teams, and senior leadership to deliver well-structured, commercially sound deals. • Driving new business acquisition across key retail verticals, • Identifying market opportunities through networking, outreach, and targeted campaigns, • Managing the full sales cycle from first contact through demo, proposal, negotiation and close, • Responding to RFPs and structured tender processes, • Delivering product presentations (remote and in person), supported by product and implementation teams, • Building professional relationships with retail decision-makers, • Creating development plans, sales forecasts and revenue projections, • Working closely with marketing and SDR teams to maximise campaign performance, • Accurately managing pipeline and activity within HubSpot, • Meeting agreed quarterly revenue and new logo targets, • Proven success driving new business growth within IT, Tech, SaaS, or Retail Software, • Strong commercial and technical awareness, • Experience managing full sales cycles, including RFP processes, • Strategic and analytical thinking skills, • Strong forecasting and pipeline management capability, • Organised, structured and target-driven, • Experience using CRM systems (HubSpot preferred), • Background in retail software, EPOS, or e-commerce solutions, • Experience selling into fashion, department stores, furniture, or specialist retail sectors, • Experience within a PE-backed or scale-up environment, • Strong professional network within retail, • Excellent negotiation and stakeholder management skills, • Join a growing retail technology brand within ClearCourse, • Strong marketing investment and SDR support, • Full product and implementation backing during the sales process, • Clear, structured targets and uncapped commission with accelerators, • Opportunity to grow within the wider ClearCourse retail portfolio, • Competitive base salary with uncapped commission, • 25 days holiday plus bank holidays, • Hybrid and flexible working options, • Private medical cover, • Health cash plan, • Life assurance, • Access to the Calm wellbeing app, • Perkbox employee benefits platform, • Enhanced parental leave, • Cycle to work scheme, • Volunteering days, • Employee Assistance Programme, • Ongoing learning, development, and career progression across the ClearCourse Group

2nd Line IT Support (MSP/ Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 Months' pay)+ Progression + Company Benefits Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day, you are able to handle tasks to completion, work independently. The ideal candidate has experience in MSP environment and an technical support background. The Job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The Person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

As the Site Operations Coordinator, you are responsible for planning, briefing, and co-ordinating content updates for COS E-Commerce websites to achieve a relevant customer journey, optimising user experience and maximising sales while adhering to COS standards for quality at all times. In this role, you will work together with the site operation team and responsible for site stability, incident management and reporting to optimise site speed. What you will do • Develop and implement weekly site plans based on regional commercial strategies and the digital marketing calendar, manage promotions and sales activations, ensuring the sites mirror our shared goals, • Oversee the layout, visual look, and overall content of the website according the COS brand ID and visual guidelines through content management system (Storyblok), • Collaborate within your Regional E-Commerce Team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and merchandise goals, ensure product enrichment to masimise selling potential, • Deliver weekly performance reports and use data-driven insights to optimize site experience and conversion rates through A/B testing., • Align with digital marketing channel representatives to secure customer journey relevance from customer-facing channels to site, • Support the E-Commerce Digital Experience Team by delivering briefs that outline customer experience expectations set by COS Global teams, • Partner with IT and development teams to plan, test, and implement new website features, and troubleshoot technical issues., • Contribute to cross-functional projects focused on site optimization, including CRO, SEO, and digital expansion initiatives. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. What you need to succeed • Previous E-commerce site management and publishing experience via CMS platforms, • Sales driven and result oriented with a passion for the digital landscape, • Strong analytical mindset with experience in performance reporting and A/B testing, • Excellent planning, organizational and problem solving skills, • Ability to take ownership and effectively manage multiple priortises and projects, • Curious, proactive and eager to learn and identify new ways to drive results, • Familiarity with analytical tools such as Contentsquare, Google Analytics and PowerBI, • Proficient in Microsoft Office This is a full time permanent contracted of 39 hours a week based at our Regional Office in London. Benefits We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program _. • 25 days holiday, • Annual health checks, • Pension scheme, • Discounts on various activities and financial/lifestyle products via our benefits hub, • Cycle to work scheme, • Discounted gym membership, • Employee assistance via retail trust, • Private health & dental care Inclusion & Diversity At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. Company Description : COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless. Learn more about COS . In this role you will be able to take advantage of a hybrid working arrangement. You will have the flexibility to work both remotely and, from the office. While remote working is an integral part of our part of our offer, approx. 3 days per week office presence will be required to foster strong collaborations and team work. Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email. We are looking forward to hearing from you!

Overview Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the Lo

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the Lond

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the Lond

JD Sports Fashion is seeking an experienced Employee Relations Advisor to provide proactive generalist ER support across Retail, Gyms, Supply Chain and Head Office.

Proven experience leading product across multiple brands or business units, ideally within retail, fashion, sport or a comparable consumer environment.