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Raffles Hotel Blackpool Location: 73–75 Hornby Road, Blackpool, FY1 4QJ Department: Housekeeping Reports To: Hotel Manager / Directors Employment Type: Part‑time Role Purpose The Housekeeper plays a vital role in maintaining the cleanliness, presentation, and overall guest experience at Raffles Hotel. The role ensures that all rooms and public areas meet the hotel’s high standards of hygiene, comfort, and hospitality. Key Responsibilities • Clean and prepare guest rooms to a high standard, including making beds, dusting, vacuuming, and replenishing amenities., • Maintain cleanliness of bathrooms, ensuring all fixtures, surfaces, and supplies are sanitised and restocked., • Clean public areas such as hallways, reception areas, dining spaces, and stairways., • Report maintenance issues, damages, or missing items to management promptly., • Follow all cleaning procedures, checklists, and health & safety guidelines., • Handle laundry duties including washing, drying, folding, and organising linens., • Ensure housekeeping trolleys and storage areas are kept tidy and well stocked., • Provide friendly and professional service when interacting with guests., • Support the wider hotel team during busy periods or special events., • Maintain confidentiality and respect guest privacy at all times. Skills & Experience Essential: • Previous housekeeping or cleaning experience (hotel experience preferred but not required)., • Strong attention to detail and pride in delivering high standards., • Ability to work independently and as part of a team., • Good time‑management and organisational skills., • Reliability, punctuality, and a positive work ethic. Desirable: • Knowledge of cleaning products and equipment., • Experience working in hospitality or guest‑facing environments. Working Hours • Flexible shifts including weekdays, weekends, and bank holidays., • Hours may vary depending on occupancy and operational needs. Benefits • Competitive pay based on experience., • Free or discounted meals on site., • Company pension scheme., • Supportive working environment with opportunities for development., • Uniform provided. Health & Safety The Housekeeper must follow all hotel policies, including COSHH regulations, safe use of cleaning chemicals, manual handling procedures, and emergency protocols. About Raffles Hotel Blackpool Raffles Hotel is a welcoming, family‑run hotel located in the heart of Blackpool. We pride ourselves on offering clean, comfortable accommodation and excellent customer service. Our housekeeping team is essential to maintaining the warm and professional environment our guests expect.