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  • Duty Manager, The Waterman's Arms, barnes
    Duty Manager, The Waterman's Arms, barnes
    hace 1 mes
    £17–£18 por hora
    Jornada parcial
    London

    Join our management team at The Waterman’s Arms, a vibrant Pub and Restaurant located by the river in Barnes. We pride ourselves on our inclusive and innovative culture, driven by a genuine passion for hospitality, quality food, and exceptional drinks. The Waterman’s Arms has a creative and regularly evolving menu, using the best seasonal produce and showcasing a thoughtfully curated drinks list. We are looking for someone who is energised by this, and able to inspire enthusiasm and passion in the team. The ideal person for the job is someone who has a great eye for detail and who understands what great service is. The role will involve serving customers with a friendly but efficient style, maintaining the highest levels of cleanliness and organisation and opening and closing the venue. Overall we’re looking for someone to make sure service runs smoothly and that everyone has a wonderful time! Responsibilities As a Duty Manager, you will play a crucial role in ensuring our guests have a memorable experience. Your responsibilities will include: • Leading and motivating the team to deliver outstanding service., • Overseeing daily operations, including opening and closing procedures., • Maintaining the highest standards of cleanliness and organization throughout the venue., • Conducting daily service briefings and providing ongoing training on menu items, wines, and cocktails., • Engaging with customers to ensure satisfaction and resolve any issues promptly., • Collaborating closely with the General Manager and Assistant General Manager to achieve operational goals. Requirements The ideal candidate will possess: • A strong eye for detail and a commitment to delivering excellent service., • Previous management experience is preferred but not essential., • A passion for hospitality and the ability to inspire enthusiasm in others., • Flexibility to work a mix of day, evening, and weekend shifts. Benefits We offer a supportive working environment with opportunities for professional growth and development. You will receive: • Regular training and development sessions., • A chance to work with a creative and evolving menu., • A friendly and inclusive team atmosphere. Working Style This is a full-time position, requiring 40-45 hours per week. You will work closely with the management team to ensure smooth operations and a fantastic guest experience. How to Apply If you are excited about the opportunity to join our team and contribute to our success, we can’t wait to meet you!

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 2 días
    £16–£20 por hora
    Jornada completa
    London

    JOIN LA PETITE BRETAGNE – FULL-TIME HEAD WAITER / HEAD WAITRESS At La Petite Bretagne, we don’t just serve food and drinks—we create memorable experiences.From our authentic Breton galettes to our signature sweet crêpes, every guest should leave feeling they’ve discovered something special.We’re looking for an experienced Head Waiter / Head Waitress to take ownership of our front of house.This isn’t a standard waiting role. It’s a position for someone who enjoys responsibility and takes pride in running a restaurant floor with confidence.Our restaurant has just 27 seats, which means you’ll often be the only person looking after the entire front of house. You’ll be trusted to manage every aspect of the guest experience independently while working closely with the kitchen.Long-term commitment only. No seasonal or summer applications, please. YOUR ROLE You will be responsible for the complete operation of the restaurant floor, including: • Greeting and seating every guest., • Taking food and drink orders., • Preparing all coffees and hot drinks (essential)., • Serving food and drinks with confidence and personality., • Clearing, resetting and polishing tables throughout service., • Maintaining exceptional cleanliness and organisation., • Managing the pace of service from opening until closing., • Creating an outstanding guest experience from arrival to departure. This is a self-managed position. You’ll have the autonomy to run the front of house your way while maintaining the high standards that define La Petite Bretagne. WHAT WE’RE LOOKING FOR • Previous experience as a Head Waiter, Supervisor, Assistant Manager or similar senior front-of-house role., • Excellent coffee-making skills (applications without barista experience will not be considered)., • Experience working in busy restaurants., • Exceptional organisational and time-management skills., • Someone who enjoys working independently and taking ownership., • Calm under pressure with outstanding attention to detail., • A warm, confident personality that makes every guest feel welcome., • Weekend availability is essential and non negotiable! WHY JOIN LA PETITE BRETAGNE? • Competitive salary plus generous service charge., • Complimentary staff meals and exclusive employee discounts., • Full training and support from day one., • Rotas published a month in advance., • Consecutive days off, • A clear pathway to becoming Floor Manager, with promotion opportunities from your first month based on performance., • Career progression within a growing restaurant brand., • Recognition programmes and performance-based rewards. WHO WILL THRIVE HERE? This role is perfect for someone who doesn’t wait to be told what to do.You’re organised, proactive and naturally take ownership. You enjoy running a restaurant floor, making decisions, solving problems and delivering exceptional hospitality without constant supervision.If you’re looking for a role with genuine responsibility, excellent rewards and real career progression, we’d love to meet you.

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  • Host / Hostess
    Host / Hostess
    hace 9 días
    £14.5–£15.5 por hora
    Jornada completa
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Host at Sam’s, you’ll be the first and last point of contact for every guest- setting the tone with a warm welcome and ensuring a smooth, professional experience throughout their visit. You’ll manage bookings, seating plans, and guest requests with confidence and care, balancing pace and precision in a fast-moving environment. With a natural sense of hospitality and attention to detail, you’ll help create the relaxed, elegant atmosphere Sam’s is known for. Pay: Pay consists of house salary + an average of tronc Benefits: • Team Festivities – We have two big celebrations every year to recognise and reward your hard work, • Friends & Family Perks – Enjoy exclusive discounts across all our venues, • Great Food for You– Free meals provided when you're on shift, • Share the Opportunity – Earn bonuses through our generous referral programme, • Here for You – Confidential support through our Employee Assistance Programme, • Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel, • Cycle to Work Scheme - Save on bikes and accessories while spreading the cost, • Insider’s Pour – Wines and spirits available for team members at trade price, • Grow with Us – opportunities for progression and development, • Private Healthcare – Access to BUPA health cover after 3 years of service, • Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: • New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate, • Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!, • Loyalty Rewards – Earn extra holiday for every year after your third year You will need: • Bundles of passion and enthusiasm, a true love for our authentic hospitality, • To demonstrate a stable background working in a busy, high end restaurant and/or bar, • Right to Work in the UK, • Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

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