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ABOUT THE ROLE \n This is bank 0hrs contract. \n This is a casual, part-time role offering flexible working. As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. \n ABOUT YOUYou should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. \n REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. \n As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. \n If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. \n

ABOUT THE ROLEAs a Peripatetic Deputy General Manager (Clinical) at Barchester, you'll travel across your region to manage and develop the teams in various care homes, to help us deliver the high quality care and service we're known for. Working closely with the General Manager or hiring manager, you'll help implement action plans that make sure our resident's needs are met. \n Taking on leadership duties in the absence of the General Manager, you can expect to help with everything from care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. \n ABOUT YOUTo join us as a Peripatetic Deputy General Manager (Clinical), you'll need to be a Registered Nurse (RGN) with current NMC registration and a teaching, mentoring or supervision qualification. Previous experience of working within a nursing home setting is essential and evidence of continual professional development is also required. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. You'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. Finally, due to the nature of this role, you must be flexible and willing to travel. \n REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: \n Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Tier 2 visa application fee for eligible nurses. \n If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. \n

Deputy Manager – Luxury Retirement Home – AV1982 \n Location: Norwich, NorfolkSalary: £28,762.00 per AnnumHours: 37.5 Hours per Week \n About the Opportunity \n Avon Search is delighted to be recruiting for a compassionate and committed Deputy Manager on behalf of a well-established residential care provider in Norwich. \n This is an excellent opportunity to join a small, welcoming residential care home supporting 18 residents in a friendly, person-centred environment. The smaller size of the service allows staff to build genuine relationships with residents, ensuring care is tailored to each individual's needs while promoting dignity, independence and wellbeing. \n Our client is looking for someone who shares their commitment to delivering outstanding care and creating a positive home environment for both residents and staff. Whilst previous Deputy Manager experience would be advantageous, they are equally happy to consider an experienced Senior Care Assistant or Team Leader who is ready to take the next step in their career. The right attitude, leadership qualities and commitment to the home are just as important as previous job title. \n The Role \n Working alongside the Registered Manager, you will help oversee the day-to-day operation of the home, ensuring high standards of care, compliance and resident wellbeing are consistently maintained. \n The role offers a combination of supernumerary management time and hands-on care support, allowing you to lead by example whilst remaining actively involved with residents and the team. \n Your responsibilities will include: \n\n • Supporting the Registered Manager with the daily operation of the home\n, • Leading, mentoring and motivating the care team\n, • Delivering and promoting high-quality, person-centred care\n, • Completing regular audits and supporting continuous quality improvement\n, • Monitoring care plans, risk assessments and documentation\n, • Supporting medication management and safe working practices\n, • Assisting with staff supervision, training and development\n, • Building positive relationships with residents, relatives and healthcare professionals\n, • Deputising for the Registered Manager when required\n, • Maintaining compliance with CQC standards and company policies\n\n Working Pattern \n This is a 37.5-hour per week position, consisting of a mixture of supernumerary management shifts and on-floor care shifts. \n Typical rota includes: \n\n • 3 supernumerary shifts each week (8:00am–4:00pm or 9:00am–5:00pm)\n, • 2 care shifts each week, which may include:\n \n, • 8:00am–8:00pm\n, • 8:00am–2:00pm\n, • 2:00pm–8:00pm\n \n\n This balanced approach provides dedicated time for leadership responsibilities whilst maintaining a visible presence within the care team. \n About You \n To be successful in this role, you will have: \n\n • Experience working within a residential care home for older people\n, • Previous experience as a Deputy Manager, Team Leader or Senior Care Assistant looking to progress\n, • NVQ Level 3 in Health & Social Care (Level 5 or willingness to work towards would be advantageous)\n, • Experience completing audits or a willingness to develop in this area\n, • Good understanding of CQC standards and person-centred care\n, • Strong leadership, communication and organisational skills\n, • A caring, positive and proactive approach\n, • A genuine commitment to providing exceptional care and becoming an integral part of the home's long-term success\n\n Benefits \n\n • Competitive salary\n, • 37.5 hours per week\n, • Excellent work-life balance with a combination of management and care shifts\n, • Ongoing training and career development\n, • Supportive management team\n, • Opportunity to progress within an established care provider\n, • Rewarding role where you can make a genuine difference to the lives of 18 residents\n\n Apply \n To find out more or apply for this opportunity, please contact Lauren on or email .

Deputy Manager – Luxury Retirement Home – AV1982 Location: Norwich, Norfolk Salary: £28,762.00 per Annum Hours: 37.5 Hours per Week About the Opportunity Avon Search is delighted to be recruiting for a compassionate and committed Deputy Manager on behalf of a well-established residential care provider in Norwich. This is an excellent opportunity to join a small, welcoming residential care home supporting 18 residents in a friendly, person-centred environment. The smaller size of the service allows staff to build genuine relationships with residents, ensuring care is tailored to each individual's needs while promoting dignity, independence and wellbeing. Our client is looking for someone who shares their commitment to delivering outstanding care and creating a positive home environment for both residents and staff. Whilst previous Deputy Manager experience would be advantageous, they are equally happy to consider an experienced Senior Care Assistant or Team Leader who is ready to take the next step in their career. The right attitude, leadership qualities and commitment to the home are just as important as previous job title. The Role Working alongside the Registered Manager, you will help oversee the day-to-day operation of the home, ensuring high standards of care, compliance and resident wellbeing are consistently maintained. The role offers a combination of supernumerary management time and hands-on care support, allowing you to lead by example whilst remaining actively involved with residents and the team. Your responsibilities will include: Supporting the Registered Manager with the daily operation of the home Leading, mentoring and motivating the care team Delivering and promoting high-quality, person-centred care Completing regular audits and supporting continuous quality improvement Monitoring care plans, risk assessments and documentation Supporting medication management and safe working practices Assisting with staff supervision, training and development Building positive relationships with residents, relatives and healthcare professionals Deputising for the Registered Manager when required Maintaining compliance with CQC standards and company policies Working Pattern This is a 37.5-hour per week position, consisting of a mixture of supernumerary management shifts and on-floor care shifts. Typical rota includes: 3 supernumerary shifts each week (8:00am–4:00pm or 9:00am–5:00pm) 2 care shifts each week, which may include: 8:00am–8:00pm 8:00am–2:00pm 2:00pm–8:00pm This balanced approach provides dedicated time for leadership responsibilities whilst maintaining a visible presence within the care team. About You To be successful in this role, you will have: Experience working within a residential care home for older people Previous experience as a Deputy Manager, Team Leader or Senior Care Assistant looking to progress NVQ Level 3 in Health & Social Care (Level 5 or willingness to work towards would be advantageous) Experience completing audits or a willingness to develop in this area Good understanding of CQC standards and person-centred care Strong leadership, communication and organisational skills A caring, positive and proactive approach A genuine commitment to providing exceptional care and becoming an integral part of the home's long-term success Benefits Competitive salary 37.5 hours per week Excellent work-life balance with a combination of management and care shifts Ongoing training and career development Supportive management team Opportunity to progress within an established care provider Rewarding role where you can make a genuine difference to the lives of 18 residents Apply To find out more or apply for this opportunity, please contact Lauren on (phone number removed) or email

Registered Care Home Manager Location: Norwich, Norfolk Salary: £65,000 per annum (DOE) + Bonus Scheme Job Type: Full-Time, Permanent An experienced and dedicated Registered Care Home Manager is required to lead a well-established elderly care service. You will be responsible for the overall management of the home, ensuring high standards of care, regulatory compliance, team development, occupancy growth, and financial performance. Key Responsibilities for the home manager include: Lead and develop a high-performing care team. Ensure compliance with CQC regulations and industry standards. Deliver outstanding person-centred care. Manage budgets and overall home performance. Drive occupancy through relationship building and local networking. Maintain strong relationships with residents, families, and healthcare professionals. About You Previous experience managing a nursing and/or residential care home. Strong knowledge of CQC requirements. Proven leadership and people management skills. Commercial awareness with experience managing occupancy and budgets. Passionate about delivering exceptional resident outcomes. NMC registration desirable but not essential. Benefits for the home manager include: Performance-related bonus scheme Additional profit-based incentives Career development opportunities Employee Assistance Programme Blue Light Card reimbursement Enhanced annual leave based on service Paid DBS NMC renewal support (where applicable) Apply today for a confidential discussion regarding this opportunity

Care Home Deputy Manager (Nursing) About the company At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome. co. uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you. About the role As our Deputy Manager (Clinical), you will play a key role in supporting the Home Manager to ensure the delivery of safe, effective, and compassionate nursing care in line with regulatory standards and best practice. You will provide clinical leadership to the care and nursing teams, ensuring that residents receive person-centred care that promotes dignity, choice, and wellbeing. You will take responsibility for the clinical governance and the running of the service of the home in the absence of the Home Manager, ensuring care delivery meets CQC requirements and aligns with company policies and procedures. Your role will include mentoring and supervising nurses and care staff, conducting clinical audits, reviewing and updating care plans, overseeing medication management, and ensuring accurate documentation and record keeping. You will also support with pre-admission assessments, risk assessments, and ongoing evaluations of residents’ needs, maintaining close liaison with healthcare professionals, residents’ families, and external agencies to ensure continuity and quality of care and other aspects of running the home. Please note - that this role is not fully supernumerary and will include operational responsibilities as required. Reports to: Home Manager Key duties and responsibilities Support the Care Home Manager in the day-to-day running of the service and deputise in their absence Lead, supervise, and support care staff to ensure safe and effective care delivery Ensure high-quality, person-centred care in line with individual care plans Monitor residents’ wellbeing and respond to changing care needs Act as safeguarding lead in the Manager’s absence, ensuring concerns are identified and escalated appropriately Ensure compliance with relevant regulations including safeguarding, health and safety, and infection control Oversee safe medication management and administration Maintain accurate care records and documentation Promote a positive, respectful, and supportive environment for residents and staff Skills and attributes • Previous Deputy Home Manager experience. • The ability to engage with the service users to understand their needs in order to provide excellent services of care. • Ability to identify referral pathway for safeguarding adult/abuse. • Good working knowledge of CQC standards. • The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team. • Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home. Education and qualification NMC registered nurse with relevant experience - essential. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step. Benefits Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands. Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service. We’ll pay for your full DBS disclosure * Annual NMC PIN renewal paid

Service Charges and Rent ManagerLong Stratton, Norwich, NorfolkFull Time: 37hrs per weekWe have an exciting opportunity for a Service Charges & Rent Manager to beoperationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages.Key Responsibilities Include:Develop, implement, and manage the annual service charge budgets for all properties within the Housing Associations portfolio, ensuring accuracy and transparency.Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.Work closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions.Lead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction.Deliver a high standard of customer service ensuring customer outcomes are effectively delivered.Our Ideal Candidate Will Have:Educations and Qualifications:Degree level or equivalent relevant professional qualification or qualified by experience (E).Evidence of continued professional development (E)Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D).Experience:Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing.In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.Understanding of welfare benefits.Extensive experience in operational management and leading a customer facing team.A track record of customer excellence and performance against KPIsExperience of change management and being and subject matter expert for changes in software and systems.Experience of working within a customer-focused environment and handling challenging customer interactions.Knowledge of housing management software and systems used to manage service charge billing and reporting.Experience of modifying and maintaining policy and procedures.Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards.Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations.Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans.Experience in leading customer facing teams and a history of customer excellence & performance against KPIs.Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery.Extensive stakeholder management of both internal and external stakeholders.Skills, Knowledge and Abilities:Strong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practiceStrong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents.Knowledge of developing IT systems for managing service charges & rents.Strong knowledge of the Landlord and Tenant Act 1985 & Housing Acts.Knowledge of the Regulator of Social Housings Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms.Coaching and leadership skills to enable a team to develop to achieve its full potential.Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents.Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively.Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner.Strong skills in financial modelling, budgeting, and forecastingProficiency in using data and insights to drive personalisation transparency, and service improvements.Personal Attributes:Coaching and lea dership skills to enable a team to develop to achieve its full potential.Adopts a collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally.Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues.Skilled in gathering and leveraging customer feedback to drive continuous improvements.Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively.High level of attention to detail and accuracy in financial and service charge calculations.Excellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents.Proficient in Microsoft Office, particularly Excel, and housing management software systems.A proactive approach to continuous improvement and process development.This role may require occasional travel to different properties and meetings across the Housing Associations portfolio.A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation).Please note this role is subject to a Basic Disclosure and Barring Service checkTPBN1_UKTJ

Role: Talent Acquisition Lead Salary: circa £45,000 to £50,000 per annum, depending on certs and experience Location: fully remote We have a permanent position available for a Talent Acquisition Lead to work fully remotely, supporting a growing global team. This role is centred on sourcing, attracting, and securing exceptional talent - an exciting opportunity for someone with prior experience in a start-up setting to play a key role in building a high-calibre technical team for a rapidly expanding company. This is a full-time position, paying between circa £45000 and £50000 per annum depending on experience and qualifications, with some fantastic benefits including unlimited annual leave. For this role you MUST be a UK resident and eligible to work in the UK unsupported by a visa. What we're looking for: • Background in a dynamic, fast-growing startup environment, • Demonstrated experience in talent acquisition/recruitment, either within an organisation or through a recruitment agency, • In-depth knowledge of hiring procedures and effective candidate assessment techniques, • Strong interpersonal and communication skills, with the ability to engage effectively with a range of stakeholders, • Solid understanding of UK employment legislation, regulations, and industry best practices, with a strong focus on compliance and confidentiality, • Ability to operate independently and efficiently, ensuring the seamless execution of recruitment initiatives, • Proficiency in applicant tracking systems (ATS) and recruitment technology, • Knowledge of employment laws and hiring practices in the US, Europe and Singapore - desirable, • Previous recruitment experience in the technology sectors - desirable What you'd be doing: • Design and execute recruitment strategies to attract a varied and highly skilled talent pool, • Work closely with team leads to assess hiring needs and define role expectations, • Utilise multiple sourcing methods, including online platforms, networking events, and external recruitment partners, to identify potential candidates, • Review applications, conduct preliminary screenings, and shortlist top candidates for further evaluation, • Organise and manage interview processes, coordinating with key stakeholders to ensure smooth scheduling, • Keep recruitment records and candidate database up to date for efficient tracking and reporting If you are interested in the above role, please Apply Now and send a CV for quick review. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. #permanent #perm #jobadvert #recruit #hiring #recruitment #job Start-Up, Start Up, New Business, Growing Business, Early-Stage Business, HR, Human Resources, People Manager, People Management, Tech, Technology, IT Recruitment, Talent Acquisition, Recruitment, Recruiter, Resourcer, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Crew Relation Specialist - is responsible for providing administrative support to the HR division for crew related issues. Manages the berthing and par level processes for all crew members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on and collecting these at sign-off. Responsibilities include coordinating repatriation for all crew by providing re-employment letters. Processes all employee cruise requests with shoreside. Organizes crew activities/events and manages crew welfare. Performs HR administrative duties as directed by the HR Manager. • Travel around the World, • Experience working with more than 72 nationalities, • Permanent job with contract 6-8 months onboard followed by 60 days of vacation, • Save Money as you do not pay for food and accommodation on board, • Competitive salary (find out when apply), • Visa fee will be reimbursed on board, • Professional growth, • Medical insurance provided during contract, • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces RESPONSABILITIES • This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. • Provides information and services to shipboard employees with regards to orientating, assigning and retrieving berthing, equipment, and written literature. Issues cabins and bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges and cabin keys. Collects all items when shipboard employees sign-off. • Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager., • Ensure accuracy of employee records, • Conducts/coordinates weekly cabin inspections and reports discrepancies., • With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund., • Minimum 1 year prior administrative experience within a hospitality industry, • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Fluent in conversational & written English, hospitable with a positive attitude, • Minimum 21 years old, • Minimum 1 year prior administrative experience within a hospitality industry, • Completion of high school or basic education equivalency preferred., • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity., • Excellent interpersonal and people skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: _

Do you live and breathe adventure travel? Are you passionate about building life-changing experiences for travelers while supporting local communities? Join our Expansion team to discover, design, and launch new adventures worldwide (multiple roles available). _ The Role We’re growing our Expansion team with additional Adventure Expansion Product Managers. You’ll be responsible for the end-to-end creation of brand new small group adventures — from researching destinations and sourcing the best local hosts, to negotiating terms, designing itineraries, and producing compelling content. This role is for you if you: • Have 3+ years’ experience in product management or development in the adventure, travel or outdoor sector., • Know what makes a small group adventure both commercially successful and unforgettable for customers., • Love applying creativity and data to design unique, scalable, high-quality trips., • Thrive in a fast-paced, collaborative, remote environment. 👉 Note: we are also hiring a Wildlife Expansion Product Manager. If your background is specifically in wildlife travel, please apply for that role instead. What You’ll Do • Research destinations, build networks, and identify outstanding local partners., • Lead negotiations, contracts, and quality/safety assessments., • Curate unique, commercially viable itineraries in partnership with hosts., • Source and develop trip content that inspires customers., • Monitor performance, identify trends, and optimise product ranges., • Contribute to MBA’s product growth strategy globally., • Proven track record in adventure travel product management/development (3+ years)., • Deep knowledge and passion for adventure travel and sustainability., • Strong commercial judgement and creative eye for trip design., • Excellent communicator with meticulous attention to detail., • A flexible and growth mindset - this is a fast-paced role., • Highly organised, adaptable, and comfortable working independently in a remote team., • Excited by MBA’s mission and happy to pitch in across the business when needed., • Someone who is excited by tangible goals and success metrics (trip volume and performance, ability to launch on deadline etc) Desirable • Experience in cultural/experiential adventure travel., • Familiarity with the North American outbound adventure market., • Entrepreneurial environment where ideas are encouraged and ownership is expected., • 38 days holiday (incl. public holidays)., • Annual performance-based bonus., • Flexible hours and remote-first (+/-2 GMT)., • Free MBA adventure in your first year + £500 annual travel voucher., • Generous pension (UK), GP & mental health support, parental leave., • Team meet-ups, discounts, and co-working budget. The Process • Apply with CV + screening questions., • Short intro video call (30 mins)., • Presentation + interview., • Final interview with senior team members. Key Details • Salary: £40,000–£46,000 + benefits, • Location: UK (fully remote), • Start date: Jan 2026 preferred, • Hours: Full-time (40 hours/week, core 10:00–15:00 GMT). Part-time considered (min. 80%)., • Location: you must be resident in either the UK or in Europe (max +2 hours GMT). Contract and benefits will vary depending on which country you are based in - this will be discussed at an appropriate stage in the interview process., • Closing date: 12noon, Monday 6th Oct (we may close early).

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here’s the big question: Could that be you? Fifty million people in the UK and US alone could be TrustedHousesitters members. Around forty thousand visit us every day. How we present our product, and embed trust to our prospective new members to improve conversion is one of the most interesting analytical challenges for us right now - and this role sits right in the middle of it. You'll own the analytics for our new member revenue product squads. Own the funnel, own the experiments, own the recommendations. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet. • Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers • Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar Python or R for more advanced modelling or automation Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply. You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it. You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. We value your time and aim for a transparent, efficient process: Intro call (~20 mins) - with the Talent team. A two-way conversation: we'll tell you more about the role and THS, you tell us about your background and what you're looking for Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace £65,000 - £70,000 a year • Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family, • Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits • Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home, • SimplyHealth healthcare cash plan, • Bupa Health Insurance and Dental Insurance plan, • Specsavers eyecare scheme, • Weekly virtual yoga sessions, • Optional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance, • Work fully remotely from anywhere in the world - as long as you follow compliance as a UK tax resident, • Get £200 to spend on home office equipment each year + Macbook and Apple accessories when you start, • Access to Spaces co-working locations across the globe, • We host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the year, • We cover the costs of personal development resources and have regular time set aside for learning and growth, • Depending on your role within the business, you’ll have the option to customise your work hours to better align with your personal schedule, • 25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles), • Competitive salary which is reviewed twice a year, • Generous equity package, • Discretionary 10% quarterly bonus scheme, distributed quarterly, • Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters, • £500 recruitment referral bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Hospitality Manager Brooke, Norfolk £32,000 per year | Permanent | Day shifts Are you an experienced Hospitality Manager with a background in care homes or hotels? Join a well-regarded care provider via Meridian Business Support and lead a high-quality resident experience. This is a hands-on role where your people skills and operational knowledge will make a real difference. You will oversee catering, housekeeping, activities and maintenance within a supportive team environment. About the role As Hospitality Manager, you will coordinate all aspects of hospitality services to ensure residents receive an outstanding daily experience. Your responsibilities will include: • Leading food service operations, working closely with chefs to deliver nutritious, high-quality meals, • Creating and delivering engaging activities programmes that promote wellbeing and social interaction, • Overseeing housekeeping standards to maintain a clean, safe and welcoming environment, • Managing maintenance issues promptly to keep the home in excellent condition, • Building strong relationships with residents, families and colleagues to support a community feel, • Monitoring budgets and controlling costs while maintaining service qualityThis Hospitality Manager position is active and people-focused, ideal for someo...

Hospitality Manager Brooke, Norfolk £32,000 per year | Permanent | Day shifts Are you an experienced Hospitality Manager with a background in care homes or hotels? Join a well-regarded care provider via Meridian Business Support and lead a high-quality resident experience. This is a hands-on role where your people skills and operational knowledge will make a real difference. You will oversee catering, housekeeping, activities and maintenance within a supportive team environment. About the role As Hospitality Manager, you will coordinate all aspects of hospitality services to ensure residents receive an outstanding daily experience. Your responsibilities will include: Leading food service operations, working closely with chefs to deliver nutritious, high-quality meals Creating and delivering engaging activities programmes that promote wellbeing and social interaction Overseeing housekeeping standards to maintain a clean, safe and welcoming environment Managing maintenance issues promptly to keep the home in excellent condition Building strong relationships with residents, families and colleagues to support a community feel Monitoring budgets and controlling costs while maintaining service quality This Hospitality Manager position is active and people-focused, ideal for someone who enjoys being visible and involved rather than desk-based. Skills and experience To succeed as a Hospitality Manager, you will bring: Previous experience in a similar role within a care home, hotel, or hospitality setting Strong leadership, communication and team development skills Knowledge of health and safety, employment legislation and compliance standards A genuine passion for delivering excellent service and enhancing resident wellbeing Benefits, culture and company You will be joining a respected and award-recognised care provider that focuses on quality, innovation and employee wellbeing. As a Hospitality Manager, you can expect: Comprehensive induction and ongoing training Clear opportunities for career progression Employee Assistance Programme Blue Light Card reimbursement with access to nationwide discounts Loyalty bonus scheme with additional annual leave Refer-a-friend bonus of up to £500 Paid DBS The organisation promotes a supportive, family-oriented culture where staff are valued and encouraged to develop. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. TPBN1_UKTJ

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