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Zenith are looking to recruit a Business Intelligence Officer to work in the Sunderland area. The role involves supporting the planning, developing, improving and implementation of the business intelligence functions including: data collection, data analysis, performance monitoring and reporting, benchmarking, inspection, organisational strategy, business planning, consultation, research and needs analysis. Key Responsibilities: Establish excellent relationships with internal and external customers to anticipate and respond to customer needs. Communicate performance information to customers which includes verbal communication, written datasets or reports and presentations. Assist with the development of innovative KPIs/metrics to support the TfC strategy and vision. Utilise a range of reporting tools to produce weekly and monthly datasets and analyses. Analyse and interpret data to identify patterns, trends and data quality issues to inform strategic and operational decision making. Provide advice and guidance to managers on performance improvement and intelligence issues as part of customer relationship management. Work with colleagues and managers to identify or influence performance and improvement actions. Manage your own work in line with the team work programme to ensure key deadlines are met throughout the year. Collate and interpret data required for freedom on information requests. Utilising IT skills to develop new and improved ways of working The post holder will be required on occasion to travel within the city as required to undertake the role. To safeguard and promote the welfare of children and young people. Champion equity, diversity and inclusion in all aspects of your work and the communities you assist

Zenith are proudly working with one of the UK's leading energy suppliers who have an exciting opportunity for a Site Manager to join their expanding team! The Site Manager plays a central role in overseeing the mobilisation, delivery, and close-out of retrofit projects delivered under SHF and ECO program streams. They are responsible for ensuring works are completed safely, efficiently, and to the highest standards. The Site Manager reports into the SHEQ Manager for health and safety, and into the Contract Manager for programme delivery, quality, commercial, client requirements, and subcontractor management. Roles and Responsibilities: Attend prestart meetings and support mobilisation of SHF and ECO projects. Review all preconstruction information (PCI) promptly and thoroughly to identify risks, gaps, or missing details that could delay programme delivery. Escalate issues early to prevent hold-ups. Set up and maintain site office and welfare facilities in line with CDM regulations. Work with the Contract Manager to create, update, and manage a full programme of works for both SHF and ECO streams, ensuring accurate reporting of progress, delays, and dropouts. Ensure no works are undertaken without verified competency evidence. Gather, review, and maintain RAMS, COSHH, and other statutory documentation with support from the SHEQ team. Implement robust signingin/out procedures and manage permits to work. Ensure daily site inspections by Supervisors and conduct weekly inspections personally to review safety, compliance, and site standards. Challenge poor practices, deliver toolbox talks, and lead a culture of continuous improvement. Liaise with SHEQ Manager for scheduled safety inspections, particularly for new operatives. Ensure all works comply with HSE, PAS2035, and building regulations. Ensure adequate resources are in place to deliver both SHF and ECO projects safely and effectively. Track material orders to ensure accuracy and sufficiency. Ensure workloads are planned and allocated effectively and efficiently. Take full ownership of quality issue resolution across both SHF and ECO projects. Coordinate with planning teams and allocate labour resources, including subcontractors, to resolve defects and remedials in a timely manner. Ensure all post install inspections and audits are completed in line with programme targets by Supervisors. Maintain oversight of remedial works and ensure no issues remain outstanding beyond agreed timescales. Ensure residents receive a consistent, positive experience across SHF and ECO projects. Work with the Tenant Liaison Officer & Customer Engagement Advisor to address complaints, provide clear communication, and resolve issues efficiently. All applicants must have the following: - Full UK Driving License - SMSTS - First Aid at Work - Retrofit/DEA Qualification - Must have or be willing to do a basic DBS check before starting employment. - Experience working with Gas

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. This position is open to applicants across all of the UK on a remote basis, with the physical office located in Belfast, Northern Ireland. The Role By applying your Mobile experience, and software development skills, you will build high quality and intuitive experiences for customer-facing and business-facing apps. You will collaborate with other developers to build scalable solutions that make it easy to build high quality products, and you will work alongside designers and other stakeholders to build exciting new features and refine existing experiences. You will integrate with our custom built in-shop embedded projects. Knowledge of more than one mobile stack as well as an interest in embedded systems is a bonus. For this role, we are focusing on hiring at the Staff level, which requires broad professional mobile development experience and a strong track record of leading complex initiatives and delivering broad impact. We recognise that job titles and responsibilities vary across companies; throughout our interview process we assess each candidate’s experience, technical depth and overall impact to ensure alignment with the appropriate level at Slice. The Team You will be part of our Devices development team that is responsible for all of our customer-facing and business-facing mobile and embedded products. Think pizza ordering apps, Point-of-sale and Kiosk’s to name a few. We believe that consolidating our skills on platform-specific teams leads to a better development environment where you can collaborate, learn from and grow alongside other device experts. Our team brings together talented developers from across the US, UK, and Eastern Europe, each contributing unique perspectives and expertise to drive success. The Winning Recipe We’re looking for creative, entrepreneurial developers who are excited to build world-class products for small businesses and their customers. The core competencies this role calls for: • Proven experience developing iOS apps with Swift, SwiftUI, Combine and Core Data., • Hands-on experience designing, developing and maintaining Android applications with Kotlin & Jetpack Compose is required., • Technical leadership and strategic impact: able to guide complex projects end-to-end, influence architecture decisions and lead peers., • Experience with Python, particularly in developing web services, is a plus., • Embedded systems experience is highly desirable., • Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers., • Adaptable, proactive and results-oriented, capable of delivering solutions efficiently and meeting tight deadlines., • Proven ability to communicate and collaborate effectively with engineers across all platforms and non-engineering stakeholders alike., • Comfortable working remotely and collaborating asynchronously with teammates in different timezones and from different backgrounds. The Extras Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights: • Access to healthcare plans, • Flexible working hours, • Generous time off policies, • Employee wellbeing allowance, • Market leading maternity and paternity schemes The Hiring Process Here’s what you can expect from our hiring process if your candidacy progresses smoothly. We move quickly and strive for a fast turnaround from the final interview to the offer. • Application, • 30-minute introductory meeting, • 90 minute Live Coding Interview & 60 minute Technical Interview, • 30-minute Hiring Manager meeting, • Offer! Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member. Privacy Notice Statement of Acknowledgment When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time. For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

Are you a dynamic and self-motivated individual passionate about driving positive impact? We have an exciting opportunity for a Subscription Sales Manager to join our team at Springwise, a pioneering innovation platform recently acquired by Faversham House in October 2024. In this role, you will be at the forefront of expanding our subscription base, leveraging our newly integrated technology platforms and cutting-edge AI-powered collection processes. You will work closely with a talented team of three, including two editorial experts and a product manager, all collaborating directly with our Chief Executive and Chief Technology Officer to develop a groundbreaking subscription product for investors, innovators, and corporate innovation teams. This is your chance to make a significant impact as the first sales manager for this product, contributing to its development and success. Faversham House is treating Springwise as a scale-up venture, fostering an entrepreneurial environment where adaptability, flexibility, and a willingness to experiment are key. If you are eager to pioneer and thrive in a dynamic, fast-paced setting, we want to hear from you! • Full time: 35 hours Monday to Friday, • Office: East Grinstead – walking distance to the station, onsite parking, • Benefits: Holiday, Health and Wellbeing scheme, EAP, Flexible working policy, Company events, Cyce2work schemes. Electric car scheme, Company pension, and Private Medical Insurance (After qualifying period) Our ideal candidate will have subscription or membership sales experience and be looking to take the next step in their career working in a dynamic and fast-paced environment. They will: • Be confident on the telephone and willing to pick up the phone, • Demonstrate the ability to do a solutions sell, • Be confident working with senior clients at D and C suite level, • The ability to experiment and build a propositionFaversham House is a multi-award winning, progressive, and independent media company with 60+ staff based in East Grinstead, West Sussex. As a certified B Corp, we are committed to meeting high standards of social and environmental performance, accountability, and transparency. Our modern head office is located less than an hour from London, reflecting a buzzing, growing and dynamic business against the backdrop of inspiring surroundings. The offices have undergone a major refurbishment to reflect a modern working environment focussed on collaboration and able to cope with hybrid working. What’s more, we have one of the most collaborative working environments within the industry. We have a hybrid working model including both home and office working, dependent on team requirements, job role and responsibilities. Our product offering includes digital and in person paid and free conferences, awards, exhibitions and bespoke digital and in person events in addition to our publishing activities. We are increasingly focused on audience generated revenues, powerful data analytics and providing our industries with the tools they need to succeed. We are trusted by thousands of B2B professionals to deliver high-quality insight for better business decision making through our diverse portfolio of digital information and insight, and digital and in person exhibitions, conferences, and events. We operate in two key markets creating powerful connections and providing persuasive marketing solutions: • Utilities (water, gas and electricity), • Sustainability (businesses and organisations who want to be resource efficient and socially and environmentally responsible) Our purpose and values We are a purpose driven business and we aim to live our purpose and values in all we do. Our purpose is to spark ideas and actions making positive change happen. Our values are: • Ambitious: Be brave and achieve great things, • Creative: Think differently and try something new, • Caring: Love what you do and do what’s right We are an equal opportunities employer who value people as individuals with diverse opinions, cultures, lifestyles and circumstances. We are committed to equality and fairness of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The goal is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

SEN Commissioning Officer Up to £300 per day 6 month contract Remote working Spencer Clarke Group are seeking an experienced SEN Commissioning Officer to support a local authority in South West England in planning, obtaining and monitoring high-quality services for children and young people with special educational needs and disabilities (SEND). Essential Requirements: • Secure understanding of SEND legislation, including The Children and Families Act 2014 and The SEND Code of Practice (2015)., • Proven experience of working within SEND for a Local Authority., • Ability to manage complex projects and prioritise competing demands. Duties include but not limited to: • Provide helpful advice and guidance to parents during each stage of the statutory process., • Liaise with Headteachers and SEN Coordinators to resolve issues and ensure that providers meet each child's specialist SEND needs., • Prepare and present cases for meetings and be responsible for the implementation of follow up actions. Skills required: • Excellent written and verbal communication and interpersonal skills., • Strong analytical skills with a good eye for detail., • Able to work well collaboratively with a wide range of stakeholders to achieve the best possible outcomes for children and young people with SEND. How to apply: If you are interested in this role, click the apply button or contact Richard on for more information. Richard, our Award-Winning SEND recruiter, brings a wealth of experience and a proven track record in connecting exceptional professionals with rewarding career opportunities. Reach out to him today to explore how he can support your journey. INDSCGEMW

Full-Stack Developer – Financial Advisory Client We are working with a growing, independent Financial Advisory firm that is currently expanding its internal technology capabilities. As part of this growth, they are looking to hire a Full-Stack Developer to support their Chief Investment Officer in developing and maintaining internal tools and applications that support investment decision-making and operational efficiency. The Role You will work across the full stack using TypeScript, React, Node.js, and PostgreSQL to build robust and scalable internal systems. You will also collaborate on Python-based research tools and contribute to the build and deployment of a locally hosted Large Language Model (LLM). Key Responsibilities • Develop and maintain internal web applications and APIs, • Collaborate with investment and operational stakeholders to understand requirements, • Support Python-based research tools and automation, • Assist in configuring and optimising locally hosted LLMs, • Ensure code quality, maintainability, and performance Ideal Candidate • Proven full-stack experience with React, Node.js, TypeScript, and PostgreSQL, • Comfortable working with or alongside Python, • Interest in AI technologies, particularly LLMs, • Ability to communicate technical concepts to non-technical stakeholders, • Experience in financial services or fintech is advantageous What’s on Offer • The opportunity to make a real impact within a growing financial advisory firm, • Flexible working arrangements, • Exposure to investment technology, AI, and data tools, • Competitive salary and long-term progression opportunities Benefits: • Hybrid working - Liverpool office, • Healthcare, • Flexible working Interested? Please Click Apply Now! Full-Stack Developer – Financial Advisory Client

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Temporary Part-Time HR Officer- 3 months £19/hour - 3 Days a Week | Approx 25 hours a week Our client, a well-known charity, is seeking a dedicated and organised Part-Time HR Officer to join their team. This is a fantastic opportunity to support meaningful work while enjoying the flexibility of remote working, with only occasional visits to their Central London office. The Role: • Part-time: Approx. 25 hours per week across 3 days (with some flexibility), • Remote-based: Work from home with a few office days per month, • Location: Central London office for occasional in-person meetings, • Pay: £19 per hour Key Responsibilities: • Supporting day-to-day HR functions and processes, • Assisting with recruitment, onboarding, and maintaining staff records, • Responding to employee queries and supporting internal communications, • Helping ensure compliance with HR policies and procedures Ideal Candidate: • Previous experience in HR or strong administrative skills, • Confident working independently and remotely, • Excellent communication and organisational abilities, • Familiarity with Microsoft Office and basic HR systems This role offers a wonderful chance to contribute to the impactful work of a respected charity, while maintaining a flexible, part-time schedule. Perfect for someone seeking a remote-first role with purpose. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.

Morgan Hunt require an Finance Manager for NHS based in South East London Pay Rate: £30.02ph PAYE Hours 37.5 9am to 5pm Mon to Fri - Hybrid working available 3 days a week. Location: South East London Duration: 3 months on going contract Essential: Qualified Accountant, excellent excel skills and knowledge of trust finance systems Job Summary Reporting to the Head of Finance & Corporate Support being the day to day lead on finance and business processes. To lead on the financial management of the trust, ensuring that all trust controls and processes are followed, that all procurement is conducted according to Standing Financial Instructions and best practise. Ensuring that invoices are paid appropriately and on time. Reporting to the Head of Finance & Corporate Support ensure that the Executives and Programme Directors have appropriate information to make the best possible decisions to deliver the organisation's strategic objectives. To be continually developing and improving financial and other reporting to better support the organisation. To ensure that HIN financial reports to funders are complete and timely To be managing the day to day business processes, including HR and procurement, developing and improving ways of working, ensuring appropriate guidelines are followed across the organisation, and that HIN links appropriately with the wider trust. To lead on links with trusts Finance, HR and Procurement departments, developing how HIN uses trusts systems to drive continual improvement. Duties and Responsibilities 1. To report on a regular basis the financial position and projections of the trust, providing assurance to senior leadership and funders and enabling appropriate decision making., 2. To oversee business processes around finance, HR, recruitment, agency and bank staff. Monitoring delivery of these functions to best support the organisation., 3. To work in collaboration with the Financial Support Officer to ensure that all teams are following proper procurement processes and that all requisitions are raised appropriately and all invoices paid in a timely manner., 4. Manage, co-ordinate, monitor and agree the monthly reporting timetable., 5. To be the main contact within the team compliance with trust SFIs., 6. To provide financial leadership and present complex financial management information to senior HIN Leadership and the Head of Finance & Corporate Support., 7. To ensure the HIN Finance team are operating as efficiently and effectively as possible, by reviewing the processes performed by the team and suggesting improvements and automation where possible., 8. To provide accounting expertise to the organisation., 9. To provide support, advice and guidance to other teams within HIN on all Financial matters and, when required, to challenge assumptions held to ensure the development of robust financial planning and controls and the most effective use of HIN funding., 10. To manage the Finance Support Officer, including ensuring that they are appropriately trained and developed, have twice yearly appraisals and PDPs and that the work of the department is appropriately allocated., 11. To lead and contribute to any other projects to improve HIN business processes as may become necessary., 12. Ensure that the team provides a high quality service to its customers, carrying out customer satisfaction surveys and implementing changes as a result., 13. To ensure that sickness and performance issues are managed appropriately within the teams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

As a Quality Officer you will support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care professionals. Comfort Call (CC

Customer Quality Officer - Marlow, Buckinghamshire, SL7 2PN Contract: ContractSalary: 14. What youll be doing as a Customer Water Quality Officer. This rigorous testing ensures that drinking water consistently meets the highest quality standards.

A leading care service provider in Peterlee, UK, is seeking a Quality Officer to enhance care standards within the community.

Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, free meals on duty, excellent progression.

Barchester Healthcare are looking for a Regulation & Quality Intelligence Officer to join our Regulation and Quality Improvement team and you'll play a key part in turning complex data into clear insights that drive decision-making at the highest levels. You'll work closely with the Regulation & Qua

This role involves testing water samples, ensuring quality standards, and resolving customer complaints.

We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight!.You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.You will work with older people, f

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.

The Financial Advice Assessor will avert foreseeable harm to clients in line with the requirements of Consumer Duty, whilst working alongside the Advice Quality team to ensure a consistent level of advice quality. The Candidate Level 4 compliant (Financial Planning Diploma or IAD) in Financial Servi

Forde Automotive, a leading provider of car delivery drivers across the UK, are seeking competent and customer-oriented individuals to join their team.Their clients, prominent players in the automotive sector, require car delivery drivers on a national scale.Job Description: As a car delivery driver

Equality Act 2010 Vacancy Reference Number: 89859.

EVRi delivery over 1 billion parcels a year all over the Country through our flexible courier network.Join Evri as a self-employed delivery driver and you can design your work package.We are looking for reliable, committed individuals who take pride in their work to join our team of Self-Employed Co

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

Smiths Equipment Hire Ltd are the Northwest's Largest Independent Equipment Hire company with 19 Hire It Centres located across the region.We supply all types of customers in all types of business, specialising in many types of equipment, including; plant and machinery to the construction and indust

Childcare Responsibilities: Provide high-quality childcare that consistently meets and exceeds Ofsted National Standards and Bay View Childcare policies.

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Yes!? Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.Ready to Hit the Road? ??? Yes!? Want to Join ATA Norths Winning Team? Yes!!? ATA North is looking for reliable, professional Owner-Drivers to

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.

We are seeking an experienced cyber security leader to define and oversee the organisation's security strategy, governance framework, and risk management approach.This senior leadership position is responsible for protecting information assets, supporting regulatory compliance, and enabling secure b

Some roles are just jobs these change lives.On the tough days, youll be the reason a young person feels safe.On the good days, youll see real progress happen because you showed up.You will play a real part in helping young people find stability, rebuild trust and move forward - whilst building a ca