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  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    hace 11 días
    Jornada completa
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Bookkeeper - previous experience essential - 24-28k salary
    Bookkeeper - previous experience essential - 24-28k salary
    hace 13 días
    £24000–£28000 anual
    Jornada completa
    London

    Location: South West London Salary: £24,000 - £28,000 per annum (depending on experience) Job Type: Full-time | Permanent Our client is a well-established and growing property maintenance specialist based in South West London. They are looking for a proactive and detail-oriented Bookkeeper to join their team on a full-time, permanent basis. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in producing accurate financial records while supporting the day-to-day running of the finance function. Key Responsibilities • Processing purchase and sales invoices, • Bank reconciliations, • Managing accounts payable and receivable, • Credit control and supplier payments, • Maintaining accurate financial records, • Assisting with month-end procedures, • Preparing financial reports and spreadsheets, • Using Excel to analyse financial data and improve reporting, • Supporting the wider finance team with ad hoc administrative duties Requirements • Previous bookkeeping or accounts experience, • Strong Excel skills, including confidence using formulas, VLOOKUPs and Pivot Tables, • Ability to work quickly, accurately and efficiently while managing multiple tasks, • Experience using accounting software (such as Xero, Sage, QuickBooks or similar), or the ability to learn new systems quickly, • Excellent attention to detail and strong organisational skills, • Good communication skills and a positive, proactive attitude, • Ability to work independently as well as part of a team Desirable (but not essential): • Turkish speaking, • Experience within the property, construction or maintenance sectors What’s on Offer • Permanent, full-time position, • Salary of £24,000-£28,000 depending on experience, • Opportunity to join a growing and supportive business, • Long-term career development within a stable company If you’re an organised and motivated Bookkeeper looking for your next opportunity, we’d love to hear from you. Apply today with your CV for immediate consideration. Please do not apply if you have less than 1 years bookkeeping experience.

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  • Administrator
    Administrator
    hace 1 mes
    £12.71–£15 por hora
    Jornada completa
    Enfield

    We are seeking a highly organised and proactive Office Administrator to join our team. The successful candidate will play a key role in supporting day-to-day operations within a busy window manufacturing and installation business. Previous experience within a window, glazing, or manufacturing environment is highly desirable. Key Responsibilities • Manage general office administration and ensure smooth day-to-day operations, • Handle incoming calls, emails, and customer enquiries in a professional manner, • Coordinate job bookings, installations, and service appointments, • Liaise with suppliers, contractors, and internal teams (factory, installers, and management), • Prepare and process quotations, invoices, and purchase orders, • Maintain accurate records, job files, and documentation, • Support project coordination and track progress of ongoing works, • Assist with scheduling engineers and installation teams, • Ensure compliance with company procedures and industry standards Requirements • Previous experience in an administrative role (essential), • Experience within a window manufacturing, glazing, or construction-related company (preferred), • Strong organisational and time management skills, • Excellent communication skills, both written and verbal, • Proficient in Microsoft Office (Word, Excel, Outlook), • Ability to work in a fast-paced environment and manage multiple tasks, • High attention to detail and accuracy, • Professional and dependable approach

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  • Office Manager
    Office Manager
    hace 1 mes
    £41000–£45000 anual
    Jornada completa
    Wembley

    Duties and responsibilities: · Oversee day-today running of the office, ensuring a safe, organised, and efficient working environment. · Manage office supplies, equipment and maintenance contracts. · Raise and process purchase orders, supplier invoices, and delivery notes. · Assist with cost tracking, petty cash, expenses, and month-end reporting. · Serve as key point of contact for clients, suppliers, and subcontractors. · Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements. · Develop and implement systems to support operational productivity. · Maintain training logs for site operatives. · Provide administrative support to directors. · Supervise administrative staff, assigning tasks and monitoring performance. · Identify areas for improving workflow efficiency and administrative processes. · Draft emails, letters, and formal documentation on behalf of management. · Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Skills/Qualifications/Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.

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  • Account Assistant
    Account Assistant
    hace 2 meses
    £14–£17 por hora
    Jornada completa
    London

    Where's My Salad 📍 Leather Lane, London EC1N 💷 £30,000 – £35,000 per year 🕒 Full-Time | Permanent | Hybrid About Us Where's My Salad is a fresh food and coffee concept serving globally inspired salads, wraps, sandwiches, protein bowls, breakfast pots and grab-and-go products from the heart of Central London. As we continue to grow, we are looking for an Accounts & Finance Assistant to support the day-to-day financial operations of the business and help maintain accurate records across purchasing, sales and supplier accounts. This is a hands-on role suited to someone who enjoys working with numbers, staying organised and supporting a growing business behind the scenes. The Role You will work closely with management and external accountants to ensure financial records are accurate, suppliers are paid on time and key financial information is maintained across the business. The role combines finance administration, supplier management and reporting responsibilities within a growing hospitality operation. Key Responsibilities • Process supplier invoices and purchase orders, • Maintain accurate financial and supplier records, • Reconcile bank accounts and supplier statements, • Assist with accounts payable and accounts receivable, • Monitor supplier payments and outstanding balances, • Support payroll administration and staff expense processing, • Assist with VAT preparation and financial documentation, • Prepare weekly sales and cost reports, • Support stock and food cost reporting, • Liaise with suppliers, accountants and service providers when required What We're Looking For • Previous experience in accounts, finance administration or bookkeeping, • Good understanding of basic accounting principles, • Strong attention to detail and accuracy, • Good Excel and Microsoft Office skills, • Experience with Xero, QuickBooks or similar accounting software preferred, • Organised and able to manage multiple tasks effectively What We Offer • Competitive salary, • Hybrid working arrangement, • Employee food and drink discount, • Training and development opportunities, • Opportunity to grow with a developing business If you enjoy working with numbers and want to be part of a growing company from an early stage, we'd love to hear from you.

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