Hotel General Manager - Torquay
hace 1 día
Torquay
Hotel General Manager Torquay, Devon JWR is recruiting for an experienced and commercially focused General Manager to lead the day-to-day operation of an established coastal hotel in Torquay. This is an excellent opportunity for a hands-on hotel leader who enjoys being visible within the business, developing strong teams and delivering a consistently high-quality guest experience. Working closely with the Group Hotel Operations Manager, you will take full responsibility for operational standards, financial performance, team development, compliance and guest satisfaction across the property. Salary £41,000 + Company benefits The Role As General Manager, you will: • Lead all day-to-day hotel operations across accommodation, food and beverage and entertainment, • Drive revenue, profitability and effective cost control, • Manage labour costs, food margins, bar margins, stock and hotel expenditure, • Lead, coach and develop Heads of Department and Duty Managers, • Oversee recruitment, retention, training and succession planning, • Ensure rotas are planned effectively and aligned with business demand, • Maintain excellent standards of cleanliness, service, maintenance and presentation, • Act as a visible host, engaging with guests throughout their stay, • Take ownership of guest feedback and resolve compl...