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SENDIASS Support Worker Salary: £23,857.60 pro rata, £26,936 FTE Contract: Part Time, 12-month fixed-term contract, maternity cover Hours: 31 hours per week, working pattern will be negotiated with your line manager Base Location: Home-based, with expected travel to regular meetings within Richmond and Kingston Benefits • 30 days' annual leave, increasing to 35 days with length of service, • Bank Holidays, • Company Pension, • Life Assurance x2, • Employee Discount Scheme, • Medical Cash Plan, • Pro rata benefits About Us We are Polaris, one of the UK's largest leading communities of children's services providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as leaving care services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. PCS SENDIASS SENDIASS services are part of the children's services branch of Polaris. PCS SENDIASS provides timely, confidential and impartial information, advice and support for parents, carers, children and young people with special educational needs or disabilities (SEND). The aim of PCS SENDIASS is to ensure that children and young people with SEND and their families are empowered to play an active and informed role in their education. Requirements We are looking for a SENDIASS Support Worker to join our friendly team based in Richmond and Kingston on a 12-month fixed-term contract. The successful applicant will have a track record or personal experience in special educational needs, disabilities, education, health or social care. They will provide customers with confidential, impartial, one-to-one support on issues relating to SEND. They must be professional, approachable and outcome-focused. You will also require the following: • Have a qualification in SEND law or be willing to work towards achieving IPSEA SEN Law Training at Level 1, 2 and 3 within the first year of employment, • Excellent communication and interpersonal skills, • Strong knowledge of the London Boroughs of Richmond upon Thames and Kingston upon Thames, including an understanding of local communities, services, schools and support networks, • Personal or professional experience in a leadership position, a calm but assertive manner and an aptitude for managing complex conversations with a range of stakeholders, • Confident working with Outlook, Microsoft packages and databases Responsibilities • Provide individual support to a caseload of children and young people with SEND and/or their parents, • Support customers with common topics including EHCP applications, SEND tribunals, attendance issues, social care provision, exclusions and SEN support, • Provide support including explaining documents, co-writing applications, attending meetings or mediation with the customer, monitoring deadlines on the customer's behalf, and supporting or representing the customer at any stage of the SENDIST appeal process, • Help customers to have clear expectations of your role by using 'What to Expect' eligibility criteria and outcomes documents to agree the purpose and boundaries of the support you provide, • Explain and refer to relevant SEND legislation and policy when providing advice or support, for example the Children and Families Act 2014, SEND Code of Practice 2014, Equality Act 2010, Care Act 2014, SEND Regulations 2014 and SEN Support Guidance, • Spend time understanding the barriers customers face, identifying and advocating for things that will enable them to engage with SEND services, such as translation services, accessible forms, specific communication provision and emotional support, • Signpost to, and engage these services as required, • Proactively support children, young people and/or their parents to self-advocate as much as possible, • Coach and encourage customers to take control and complete some tasks themselves, even where you think you may be able to do so faster or better, • Work at least one advice shift per week, answering phone calls and emails to the Polaris SENDIASS helplines, • Listen generously to parents, carers and young people who contact the helpline, providing information and advice that enables callers to self-advocate, • Make an accurate record of your advice and support, • Continuously maintain database records, including duration of contact with cases, individual case details and documents relating to casework, • Cultivate professional relationships with colleagues and stakeholders, including Local Authority SEN teams, to achieve swift and positive outcomes for children and young people, • Contribute to the development of content and resources for the SENDIASS website and social media Polaris Children's Services is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful candidate will be required to complete an enhanced DBS check, the cost of which will be met by Polaris Children's Services. Polaris Children's Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. PandoLogic. Category:Education, Keywords:Special Education Specialist, Location:Teddington, ENG-TW11 8ST

Lynx Employment Services are recruiting on behalf of our client for 4 experienced HGV Class 2 Refuse Drivers to join a busy waste and recycling operation based in Esher .This is an excellent opportunity to secure ongoing work with the potential to become a permanent member of the team.### The RoleDriving a Class 2 refuse collection vehicle on designated routes.Working alongside a team of loaders to collect domestic and commercial waste.Carrying out daily vehicle safety checks.Ensuring collections are completed safely, efficiently and in line with health and safety procedures.Providing a professional service to residents and customers.### RequirementsValid HGV Class 2 (Category C) licence. Valid Driver CPC qualification. Digital Tachograph Card. Previous Class 2 driving experience (refuse or waste industry experience desirable but not essential). Good understanding of drivers' hours and road transport legislation. Reliable, punctual and able to work as part of a team. ### What's on Offer£17.67 per hour. Full-time hours. Immediate start available. Ongoing temporary assignment with the possibility of a permanent contract. Weekly pay. Supportive working environment with long-term career prospects. If you're an experienced Class 2 driver looking for a stable role with the opportunity to secure permanent employment, we'd love to hear from you.Apply today by sending your CV or contact Lynx Employment Services for more information.TPBN1_UKTJ

Audit and Accounts Senior/Semi-senior \n Overview \n\n • £34-42k per annum - negotiable, dependent on experience\n, • Based in Epsom Esher Surrey area\n, • Permanent, full-time role\n\n Join a growing two partner two branch Esher Epsom Surrey area Chartered Accountancy firm focused on providing a wide range of top-quality client services and offering genuine employee progression. \n My Client is recruiting for a part-qualified or qualified Audit and Accounts Senior/Semi-Senior to support the Audit and Accounts Managers and Supervisors at a progressive and friendly practice. \n Our firm has expanded its office space to accommodate its growth and are seeking an early career part-qualified or qualified accountant (either ICAEW or ACCA), with good all-round accountancy skills to grow within the organisation and learn on the job. \n Candidate Requirements: \n\n • ACCA/ICAEW newly qualified or part qualified\n, • 1 - 3 years’ in-practice experience\n, • Familiar with financial reporting standards\n, • Experience of statutory audit\n, • Some experience of statutory tax\n, • Management Accounting & VAT reporting experience\n, • Experience of Bookkeeping\n\n The Ideal Candidate: \n\n • Excellent verbal and written communication skills\n, • Good attention to detail\n, • A strong interest in owner-managed businesses and general commercial awareness\n, • The ability to manage multiple deadlines and prioritise effectively\n, • Strong interpersonal skills\n, • Enthusiastic with a positive attitude\n, • Courteous and professional\n\n The Workplace: \n My Client is a well-established firm specialising within the owner-managed business area across the UK. Their approach to growing the team goes beyond looking at CVs and examination history as they know that personality, enthusiasm, common-sense and a good work ethic make for the right hire. Because of this, employees enjoy an office environment which is as sociable as it is professional at the same time. \n The Role: \n In this role, you will assist the managers, supervisors and directors in work on statutory audits, statutory accounts preparation and management accounts services, as well as to manage and work with junior staff members. \n As the Audit/Accounts Senior/Semi-senior your day-to-day will include: \n\n • Planning and delivery of both audit and accounts assignments\n, • Carrying out assignments in conjunction with the client manager’s or partners’ instructions.\n, • Supervising junior staff during the accounts processes and reviewing their work\n, • Delivering the working schedules to the assignment manager or partner in a timely manner\n, • Managing client communication in effective manner\n, • Proactive monitoring of your chargeability and your assignment budgets\n, • Coaching other staff for improved performance and technical development\n, • Drafting statutory accounts\n, • Drafting corporation tax computations\n, • Preparing and submitting VAT returns\n, • Preparation of management accounts\n, • Some bookkeeping tasks where required\n\n What you bring to the table \n\n • As well as the usual experience and qualifications, you bring personality, enthusiasm, common-sense and a good work ethic.\n, • Proven experience of OMB/SME private company statutory accounts preparation\n, • Knowledge of and experience with current accounting standards and approaches\n, • Prior experience of statutory company accounts preparation under UK GAAP / FRS 102, and also friendly societies, charities and LLPs\n, • Knowledge of IFRS would be useful, but is not essential\n, • Experience of using accounting software such as Sage, Xero and Quickbooks\n, • Some experience of accounting practice software such as IRIS would be useful but not essential\n, • Experience with working in teams on-site and in the office\n, • Experience of preparing budgets and monitoring actual time against budget\n

Senior Audit Manager – Leatherhead, Surrey | £75,000 – £90,000 + Comprehensive Benefits PackageHybrid Working | Flexible Working | Senior Client Exposure \n A Senior Audit Manager opportunity in Leatherhead, Surrey offering London-quality client work, complex audit assignments and advisory exposure, without the daily commute. \n This role sits within an award-winning independent Accountancy and Tax practice with a strong client-focused culture and an exceptional portfolio of privately owned, entrepreneurial and international clients. The work is technically interesting, commercially varied and well-suited to an experienced audit professional who wants senior-level responsibility, Partner access and long-term career progression. \n Fletcher George is delighted to be supporting this appointment. The firm continues to enjoy significant success while retaining its independence, relationship-led approach and strong commitment to client service. \n Clients include entrepreneurial business owners, substantial privately owned groups, international organisations, high-net-worth individuals and businesses operating across sophisticated sectors including technology, financial services, property development, luxury retail, media and motorsport. \n Many of the assignments are complex and advisory-led, offering a breadth and depth of experience which is rare to find outside London. \n The Opportunity \n Working closely with the Audit Partners and Directors, you will take responsibility for a diverse portfolio of audit clients ranging from owner-managed businesses through to large and complex groups. \n Alongside statutory audit assignments, you will also have the opportunity to become involved in advisory and project-based work, including due diligence, investigations, valuations and complex financial reporting projects. \n This is a senior client-facing audit role offering regular access to business owners, Boards and senior decision-makers. It would suit an experienced Audit Senior Manager, Audit Manager or senior audit professional who enjoys both technical audit delivery and wider commercial advisory work. \n Key Responsibilities \n\n • Managing a varied portfolio of audit clients across a range of sectors\n, • Leading audit planning, risk assessment and delivery from inception through to completion\n, • Acting as a key point of contact for clients and providing commercial and accounting support\n, • Working closely with Partners and Directors on client engagements and strategic matters\n, • Reviewing statutory financial statements prepared under UK GAAP, FRS 102 and IFRS\n, • Ensuring audits are delivered efficiently while maintaining high technical standards\n, • Supporting quality control initiatives and continuous improvement projects\n, • Managing, mentoring and developing junior team members\n, • Contributing to business development activity, proposals and new client opportunities\n, • Participating in wider advisory assignments, including due diligence, investigations and valuations\n\n\n, • Managing a varied portfolio of audit clients across a range of sectors\n, • Leading audit planning, risk assessment and delivery from inception through to completion\n, • Acting as a key point of contact for clients and providing commercial and accounting support\n, • Working closely with Partners and Directors on client engagements and strategic matters\n, • Reviewing statutory financial statements prepared under UK GAAP, FRS 102 and IFRS\n, • Ensuring audits are delivered efficiently while maintaining high technical standards\n, • Supporting quality control initiatives and continuous improvement projects\n, • Managing, mentoring and developing junior team members\n, • Contributing to business development activity, proposals and new client opportunities\n, • Participating in wider advisory assignments, including due diligence, investigations and valuations\n\n About You \n You will be ACA, ACCA or equivalent qualified and currently operating in a senior audit role within an accountancy practice. \n You may already be working as a Senior Audit Manager, Audit Manager, Audit & Accounts Senior Manager or Audit Associate Director, and you will be looking for a role which offers greater client exposure, technical challenge and long-term career development. \n You will bring: \n\n • Extensive experience managing statutory audit assignments\n, • Strong technical knowledge of UK GAAP, FRS 102 and IFRS\n, • Experience managing a varied audit portfolio\n, • Excellent client relationship and stakeholder management skills\n, • Commercial awareness and the ability to provide practical business advice\n, • Strong leadership, delegation and team development skills\n, • Excellent communication and project management skills\n, • A proactive, hands-on and collaborative approach\n, • The ability to work independently while supporting the wider audit team\n\n Exposure to transaction support, due diligence or other advisory-led assignments would be advantageous, although not essential. \n Salary and Benefits \n\n • Salary guide set by Fletcher George of £75,000 – £90,000, depending on experience\n, • Hybrid and flexible working arrangements\n, • Comprehensive benefits package\n, • Exposure to an exceptional and varied client portfolio\n, • Opportunity to work closely with highly experienced Partners and Directors\n, • Advisory and project-based work alongside statutory audit assignments\n, • Genuine long-term career progression opportunities\n, • Modern offices and an excellent working environment\n, • Supportive, independent accountancy practice environment\n\n Location \n The role is based in Leatherhead, Surrey and is easily accessible from across Surrey and South West London, including Guildford, Epsom, Cobham, Esher, Weybridge, Woking, Reigate, Dorking, Kingston, Sutton, Croydon and South West London. \n For audit professionals currently commuting into Central London, this opportunity offers access to a genuinely impressive client portfolio, complex assignments and direct exposure to Partners and business owners, while allowing you to work closer to home. \n Next Steps \n Please apply now or contact Fletcher George for a confidential discussion about this Senior Audit Manager job in Leatherhead, Surrey. \n We would be pleased to discuss this opportunity, the wider Surrey and South West London audit market, and how this role could support your longer-term career plans. \n Applicants must have the unrestricted right to work in the UK. \n

An opportunity has arisen for an experienced Chartered Surveyor / Registered Valuer (MRICS or FRICS) to join a respected independent surveying practice based in Banstead, carrying out residential valuations and surveys across Surrey, Kent and South London \n Worth Recruiting - Property Industry Recruitment \n Job Title: Chartered Surveyor / Registered Valuer (MRICS/FRICS) \n Sector: Chartered Surveyor \n Location: Banstead, SM7 \n Salary: £80,000 per annum \n Position: Permanent, Full-Time \n Reference: WR93801 \n This is an excellent opportunity for a qualified residential RICS surveyor looking to join a professional and supportive team with a strong reputation amongst mainstream mortgage lenders. \n The role offers a varied workload, flexibility to work from the Banstead office or from home, and the chance to build a long-term career within a highly regarded independent practice. \n What's in it for you (Benefits): \n\n • Competitive salary and attractive remuneration package\n, • Flexible working with the option to work from home\n, • Varied workload covering residential surveys and mortgage valuations\n, • Supportive and professional working environment\n, • Long-term career opportunity with an established independent practice \n\n The Company: \n\n • Independent firm of Chartered Surveyors and Registered Valuers\n, • Providing residential surveys and mortgage valuations for leading mainstream lenders\n, • Operating across Surrey, Kent and South London \n\n What You'll Be Doing (Key Responsibilities) as a Self Employed Sales Consultant: \n\n • Carrying out residential mortgage valuations for a panel of mainstream lenders\n, • Undertaking Home Surveys and other residential inspection reports\n, • Producing accurate, professional and compliant valuation reports\n, • Managing your own diary and workload efficiently\n, • Delivering a high standard of service to clients, lenders and stakeholders\n, • Maintaining professional standards and compliance with RICS regulations \n\n What our client is looking for (Skills & Experience): \n\n • MRICS or FRICS qualified Chartered Surveyor\n, • Registered Valuer status is essential\n, • Minimum of 2 years post-qualification experience (PVE)\n, • Previous experience carrying out residential mortgage valuations\n, • Strong knowledge of the residential property market across Surrey, Kent and South London\n, • Excellent written communication and report writing skills\n, • Well organised with the ability to manage a busy workload independently\n, • Full UK driving licence and own vehicle \n\n Is this the role for you? \n Contact Worth Recruiting now! If you are interested in this Chartered Surveyor / Registered Valuer (MRICS/FRICS) role, please contact the Property Recruitment Team at Worth Recruiting immediately, quoting job reference: WR93801. \n About Your Application: \n\n • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.\n, • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.\n, • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.\n, • Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. \n\n About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. \n Job Reference: WR93801 - Chartered Surveyor / Registered Valuer (MRICS/FRICS)- Chartered Surveyor \n

Job Title: Credit Controller \n Location: Leatherhead \n Salary: £33,000 - £40,000 \n Job Type: Permanent, Full Time (Hybrid) \n About us: ConservAqua is a dynamic and growing water retailer dedicated to delivering exceptional service and innovative solutions to our clients. We help businesses reduce water consumption, lower costs and improve their environmental footprint through a transparent, no-nonsense approach. \n About the role: We are seeking an experienced Credit Controller to take ownership of the sales ledger and manage the timely collection of outstanding debt. This role is responsible for maintaining healthy cash flow, reducing debtor days and supporting the transition from Xero to Sage Intacct Essentials. \n Your key responsibilities will include: \n\n • Manage the debtor ledger and a portfolio of customer accounts.\n, • Collect outstanding debt by telephone and email while maintaining excellent customer relationships.\n, • Record all collection activity accurately on customer accounts.\n, • Reconcile customer accounts and resolve invoice queries.\n, • Manage approximately 2,000 invoices per month.\n, • Minimise bad debt and achieve collection targets.\n, • Manage Allianz Trade Credit Insurance including credit limits and exposure monitoring.\n, • Produce aged debtor reports and KPI information for the Finance Director/CFO.\n, • Support migration from Xero to Sage Intacct Essentials.\n, • Work closely with Sales, Customer Services and Finance to resolve disputes.\n, • Identify opportunities to improve credit control processes.\n\n About you: To be successful in this role, you should meet the following criteria: \n Essential: \n\n • Minimum 5 years' Credit Control experience.\n, • Intermediate Excel including VLOOKUPs and Pivot Tables.\n, • Excellent communication and negotiation skills.\n, • High attention to detail.\n, • Experience managing high-volume ledgers.\n\n Desirable: \n\n • Allianz Trade Credit Insurance.\n, • Sage Intacct Essentials.\n, • Xero.\n, • ERP migration experience.\n, • Utilities sector experience.\n\n What we offer: \n\n • Company pension\n, • Free parking\n, • Private BUPA healthcare\n, • Hybrid working\n, • 20 days holiday plus bank holidays, birthday leave and child's first birthday leave\n, • Discretionary bonus/ commission scheme\n, • Perks at Work\n, • Training and development\n, • Professional subscriptions paid\n, • Financial wellbeing programme\n, • Salary sacrifice scheme\n\n Additional Information: \n\n • Reporting to: Finance Director / CFO\n\n Please click on the APPLY button to send your CV and Cover Letter for this role. \n Candidates with experience of; Credit Controller, Debt Collector, Sales Ledger Clerk, Accounts Receivable Assistant, Credit Control Administrator, Debt Recovery Officer, or Finance Assistant may also be considered for this role

Family Support Practitioner - HMP Highdown \n Location: Sutton \n Salary: £26,000 per annum \n Vacancy Type: Permanent \n About The Role \n Want to make a real difference where it truly matters? \n We’re looking for a Family Support Practitioner to join our team at HMP Highdown, working full time (35 hours per week). This is a frontline role where you’ll support people in custody and their families across both the prison and local community, helping to rebuild relationships, strengthen wellbeing, and support long-term recovery and rehabilitation. \n This role sits within the Family Support and Specialist Programmes department and focuses on delivering impactful 1:1 and group interventions. You’ll help clients understand the role of relationships in addiction, offending, mental health, and wider life challenges, while also working directly with family members and affected others to improve their health, resilience, and ability to support positive change. \n What you’ll be doing \n\n • Delivering 1:1 support (face-to-face, online, and telephone) for clients and families\n, • Facilitating group programmes such as relationships work, parenting interventions, and structured recovery programmes\n, • Supporting and coordinating family meetings and family visits\n, • Completing needs and risk assessments, and co-producing tailored support plans\n, • Working directly with children and young people where appropriate to support whole-family recovery\n, • Signposting to specialist services and building strong referral pathways\n\n You’ll collaborate closely with prison-based teams, substance misuse services, Forward colleagues, and external partners to ensure joined-up, holistic support. You’ll also play a key role in developing relationships with community organisations and raising awareness of the service. \n What the role involves beyond delivery \n\n • Maintaining accurate case records and outcome data\n, • Supporting service improvement, audits, and feedback activity\n, • Contributing to programme development and co-production work\n, • Upholding safeguarding, health & safety, and compliance standards at all times\n, • Managing your own caseload and working independently while meeting deadlines\n\n What we’re looking for \n Someone who’s confident working with complexity, skilled at building trust, and passionate about helping people make lasting change. You’ll need to be organised, reflective, and committed to safeguarding and professional boundaries. \n Experience in family support, criminal justice, substance misuse, or social care is highly desirable, but your ability to engage people, support relationships, and stay resilient in a challenging environment is what really matters. \n All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. \n Please note if you have lived overseas within the last 5 years then checks may take longer. \n About Us \n We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. \n We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - \n\n • Flexible working\n, • Training and development opportunities\n, • BHSF Cashback Scheme (optional)\n, • Season Ticket Loan Scheme\n, • Cycle to work scheme\n, • Crisis Loan Scheme\n, • Electric Car Scheme\n, • 3 x Wellbeing Days (pro rata'd for part time employees)\n, • Access to Blue Light Card\n, • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays\n, • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter\n, • Death in Service Payment (2x annual salary)\n, • Critical Illness Insurance (subject to qualifying criteria)\n\n Please note that we may close this vacancy early if we receive a high volume of suitable applications. \n To Apply \n If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Ready to be a Registered Manager for our Team in Epsom? \n As a Registered Manager, you’re responsible for Alina Homecare's services in your local area and developing your Team. \n If you love a challenge, enjoy a dynamic work environment and want the chance to develop your career, then this role is for you! \n Be part of our award-winning Top 20 Homecare Group, Apply Today! \n Your lead roles... \n\n • Business growth - optimising all enquiries as they arrive!\n, • Team management - encouraging, supporting & overseeing your Teams' development\n, • Brand reputation - upholding our high quality care reputation\n, • Reporting - tracking your Team’s continuous success\n, • Upholding standards – strict adherence to CQC, Local Authority & our internal standards\n, • Developing relations - promoting excellent communications with clients & their families\n\n You’ll enjoy… \n\n • Salary - competitive ( Paid On Call*)\n, • 24/7 wellbeing support - health & mental wellbeing support for you & your family\n, • Exclusive staff discounts - big deals on top brands\n, • Opportunities - to develop & grow with us study for a Diploma in Health and Social Care\n, • Up to 33 days Paid holiday* & training - supporting you & your career\n, • Pension - helping prepare for your future\n, • Contract type: Permanent & Full time\n, • Central Support - Experienced colleagues make up Team Alina!\n\n You’ll need… \n\n • A driving licence & access to a vehicle\n, • NVQ Level 5 or studying/willing to work towards this\n, • Domiciliary home care management experience\n, • A passion for providing quality care & support\n, • A dedicated & professional approach to work\n, • Respectful & encouraging leadership skills\n\n When you join, you’ll receive advanced training from our exclusive Alina Homecare Academy and our experienced Teams will support you every step of the way. \n All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. \n Apply now to be a part of our remarkable Team and make the ‘Alina Difference’ through our focus on quality and respect!

Interim Senior Category Manager - Hard FM (Fire & Security) \n Homebased with occasional travel to Hook if local \n Contract to December 2026 \n Day Rate £500 via Umbrella Company \n \n Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. \n \n My client specialises in the delivery of essential public services, with over 50,000 people working in defence, transport, justice, immigration, healthcare, and other citizen services across our four regions: UK & Europe, North America, Asia Pacific and Middle East. \n \n The Opportunity \n My client is seeking an experienced procurement professional to lead a strategic Fire & Security Category Programme across its UK estate. The position is being offered on a contract until December 2026 with the potential to extend slightly. You will be working Monday to Friday standard office hours. The position is fully remote however if you are local to Hook there is the option to go into the office once a fortnight. \n \n This is a hands-on role requiring ownership of the full procurement lifecycle, from supplier and category analysis through to commercial negotiations, contract development, framework implementation and supplier governance. \n \n You'll work independently to deliver commercially robust agreements, rate cards and governance frameworks, driving supplier standardisation, optimisation and value across a complex multi-site environment. This is not a role where the contract element can be handed off to another team, therefore experience managing procurement activity through to contractual completion is essential. \n \n Key Responsibilities \n\n • Lead a UK-wide Fire & Security procurement programme.\n, • Analyse existing supplier arrangements, contracts, spend and service delivery models.\n, • Identify opportunities for supplier consolidation, standardisation and cost optimisation.\n, • Develop and implement category strategies across Fire & Security and wider Hard FM categories.\n, • Lead sourcing activities, supplier negotiations and tender processes.\n, • Negotiate and implement framework agreements, Statements of Work and commercial schedules.\n, • Develop standardised rate cards, pricing mechanisms and governance frameworks.\n, • Establish KPI and SLA structures to support supplier performance management.\n, • Build strong relationships with operational stakeholders and drive adoption of standardised agreements and processes.\n, • Support additional Hard FM and Engineering procurement projects as required.\n\n \n Key Deliverables \n\n • Fire & Security supplier landscape analysis and spend mapping.\n, • Standardised scopes of work and contract templates.\n, • Implemented framework agreements with key suppliers.\n, • Commercial rate cards and pricing structures.\n, • KPI, SLA and supplier governance frameworks.\n, • Supplier rationalisation and commercial improvement recommendations.\n, • Delivery of measurable commercial value and cost optimisation opportunities.\n\n \n Essential Experience \n\n • Significant procurement experience within Hard FM, Facilities Management, Engineering or related categories.\n, • Proven track record delivering end-to-end procurement projects through to contract implementation.\n, • Strong experience negotiating and implementing framework agreements.\n, • Excellent understanding of commercial contracts, Statements of Work and supplier governance.\n, • Experience developing rate cards, pricing models and commercial frameworks.\n, • Ability to operate independently and manage both procurement and contractual elements of a project.\n, • Strong supplier negotiation, stakeholder management and influencing skills.\n, • Experience working within complex, multi-site environments.\n\n \n Candidates will ideally show evidence of the above in their CV to be considered. \n \n Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. \n

About the Nurse Case Manager Role: \n We are seeking experienced nurses to join our team in a dynamic, diverse and fulfilling role. This presents an exceptional chance for nurses to transition from the rigors of a clinical setting to a UK office-based position, all while continuing to apply their invaluable nursing expertise supporting patients who value nurse advice. This is a role where no two days are the same. \n The role offers the opportunity to undertake flight nursing outside of the committed office work. \n Position Overview Nurse Case Manager \n Working as part of the Medical Assistance team, the role includes: \n\n • The Monday - Sunday nursing team provide an efficient, cost effective and clinically supportive patient service on behalf of Healix clients.\n, • Management of all new and ongoing emergency medical assistance, claims, and repatriation cases working with co-ordinators and the wider organisation using problem solving expertise, to help patients who are often in very stressful situations in foreign hospitals.\n, • Provision of non-diagnostic medical advice directly to policyholders and Medical Helpline clients\n, • Providing clinical input to the OH team in the medical assessment of individuals pre-deployment utilising knowledge to reduce risk to those overseas\n, • Be a point of escalation to use your expert nursing knowledge for any patient, client, team member or overseas clinician providing the direct care\n, • Provision of emergency airline employee health services\n, • Checking equipment on return from repatriations and air ambulances and ensuring sufficient supplies are available to manage the repatriation workload.\n\n Key relationships for the Nurse Case Manager role: \n Healix doctors; Medical Assistance and Repatriation Coordinators, Healix' Government nursing team; New Zealand nursing and repatriation coordinator teams; Healix Security Services team; airline employee health teams; overseas medical teams; airline medical clearance departments; suppliers and other departments within the Healix group. Global Medical Arrangement Team, and wider OH teams, Clients. \n Ideally, we are looking for full time hours but can offer some flexibility dependent upon experience. The role is generally office based but there is some opportunity to work from home infrequently. The shift patterns cover 8am to 10pm Monday to Friday. \n We are a 24/7 Global Health operations team so occasionally some additional flexibility is required (the nights are covered by the New Zealand team). \n \n To find out more about more about this role, please listen to this podcast: \n About The Role \n About You: \n\n • Registered General Nurse, with a current NMC pin.\n, • Ideally 4 years recent acute care nursing experience, including several years’ experience within a critical care area or similar (e.g ICU/A&E/HDU/CCU/acute surgical nursing).\n, • Prior experience in clinical case management is advantageous.\n, • Exceptional telephone etiquette and technical proficiency, including proficiency in MS Word, Excel, PowerPoint, and databases.\n, • Some elements of the role would suit nurses with broader travel health/cruise ship nursing as well as:\n \n, • \n Military Nursing \n • Public Health/Travel Health Nursing\n, • Humanitarian/NGO work \n \n, • Demonstrate adeptness in identifying critical medical issues and promptly escalating them for appropriate case management.\n, • Excel under pressure within a fast-paced environment, displaying adaptability and empathy.\n, • Communicate effectively in written and spoken English, exhibiting strong communication skills.\n, • Proficiency in additional language(s) is advantageous.\n, • Enjoy working in a collaborative team in a professional business environment, making clear plans both short and long term for patients\n\n Required Criteria \n\n • Hold a current NMC Pin and have been working at (band 5 or above) with a minimum of 3 years recent clinical experience.\n, • We require basic IT skills along with excellent written and verbal communication skills\n, • Ability to work within a team environment as well as directly with clients\n, • Be able to work independently in order to plan and manage their caseload.\n\n Desired Criteria \n\n • Experience of working within a government, military or overseas environment or medical insurance, assistance sector, or repatriation experience would be an advantage.\n\n Skills Needed \n \n Company Culture \n \n Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. \n Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. \n Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. \n We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. \n Company Benefits \n Commitment to career development \n We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. \n We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. \n Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities \n Salary \n Starting from £42,000.00 per year

This is an exciting opportunity for a Senior Audit Manager to lead and manage audit engagements within a leading, independent accountancy firm. Based in Leatherhead, this role focuses on delivering high-quality audit services while supporting the growth and development of the accounting and finance department. \n Client Details \n The organisation is a well-established accountancy firm with a strong reputation in the accounting and finance sector. They offer expert services to a diverse client base and are committed to maintaining the highest standards of quality and professionalism. As a medium-sized firm, they provide a supportive and collaborative working environment. \n Description \n The Audit Services department specialises in running audits for a range of clients from SME's to large-sized, complex groups, and delivering of non-audit assignments, such as valuations, due diligence, investigations, preparation of complicated financial statements for audit clients. \n \n The client base is extensive, ranging from the business affairs of high net worth individuals to multi-national groups. We are involved in the full spectrum of businesses, from start-up and entrepreneurial companies to groups, across a wide variety of commercial, generally high margin, sectors (e.g. motor sport, high end retail brand, property development, technology, financial services) and the 'not for profit' sector. \n \n The role of the Audit Senior Manager has significant, and ultimate, responsibility for the control of audits of a diverse portfolio of clients. This role will involve working closely with the Audit Directors and Partners of the Firm to provide the first-class service to clients for which we are renowned. \n \n As a Senior Audit Manager the day to day work will encompass: \n \n\n • Regular exposure to the owners and or the directors of our clients\n, • Liaising closely with Partners on their clients' affairs from an audit and commercial perspective\n, • Provision of accountancy and commercial management support to clients\n, • Audit risk assessment and planning\n, • Cost effective delivery of audit (statutory or non statutory) that meets the requirements of International Audit Standards in UK and applicable law\n, • Cost effective delivery of financial statements that meet relevant statutory reporting requirements\n, • Involvement in one-off work, such as due diligence, investigations and valuations\n, • Quality control and continuous improvement of our processes\n, • Team leadership and the development of junior staff\n, • Involvement in proposals for new work and business development initiatives\n\n \n Profile \n A successful Senior Audit Manager should have: \n \n\n • A professional accounting qualification (ACA, ACCA) with a strong foundation in audit and assurance.\n, • Extensive experience in managing audit engagements within a professional services firm.\n, • Excellent technical knowledge of accounting and auditing standards.\n, • Proven ability to lead and manage a team, with strong mentoring and coaching skills.\n, • Exceptional communication and interpersonal skills to build client relationships.\n, • A proactive approach to problem-solving and a commitment to delivering high-quality work.\n\n Job Offer \n\n • Competitive salary ranging from £70,000 to £90,000 per annum, depending on experience.\n, • Comprehensive benefits package, details available upon request.\n, • Opportunities for professional development and career progression within the accounting and finance department.\n, • Supportive and collaborative working environment in Leatherhead.\n, • PMI.\n, • Hybrid working.\n\n \n

Payroll Specialist\n Leatherhead, Surrey | Hybrid (1-2 days in the office) | £34,000 + Excellent Benefits \n Robert Half is delighted to be partnering with a leading national organisation in the health and social care sector to recruit a Payroll Specialist. This is an excellent opportunity to join a values-led business that makes a genuine difference to thousands of people's lives every day, while offering a supportive culture, long-term career progression and flexible hybrid working. \n Based in modern offices just a short walk from Leatherhead train station, you'll join an experienced payroll team responsible for delivering an accurate, compliant and high-quality payroll service across a large and diverse workforce. The Role\n This is a varied payroll position where you'll take ownership of complex payroll queries, support monthly payroll processing and work closely with HR and operational teams to ensure employees are paid accurately and on time. \n Key responsibilities include: \n\n • Maintaining and updating payroll and HR system data with a high level of accuracy\n, • Investigating and resolving complex payroll queries and calculations\n, • Supporting the monthly payroll process and payroll reconciliation activities\n, • Managing salary overpayments and recovery processes with empathy and professionalism\n, • Producing payroll reports and carrying out regular quality checks\n, • Maintaining absence records and ensuring payroll data integrity\n, • Supporting pension administration and third-party payroll payments\n, • Identifying process improvements and highlighting potential risks\n, • Coaching and supporting colleagues with payroll-related queries\nAbout You\n You'll be an experienced payroll professional who enjoys solving problems, working with large volumes of data and delivering an excellent service to internal stakeholders. \n We're looking for someone with: \n\n • Previous payroll experience within a complex, high-volume environment\n, • Strong understanding of UK payroll legislation and compliance\n, • Intermediate Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP and IF functions\n, • Experience working across multiple terms and conditions or TUPE environments would be advantageous\n, • Experience with MHR iTrent would be beneficial but isn't essential\n, • Excellent communication skills and a proactive, solutions-focused approach\nWhat's on Offer\n\n, • Salary of £34,000\n, • Hybrid working (1-2 days per week in the Leatherhead office)\n, • Modern office within easy walking distance of the train station\n, • Career development and progression opportunities\n, • Employee discounts across a wide range of retailers and services\n, • Financial wellbeing support, including optional pay advances\n, • Life Assurance\n, • The opportunity to join a purpose-driven organisation where your work has a genuine impact\n\n If you're looking to join a collaborative organisation with an outstanding culture and a role where your payroll expertise will be truly valued, we'd love to hear from you. \n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

We are seeking qualified physiotherapists at band 6 and band 7 levels to support growing services and teams across London offering a 6 month duration on this contract! \n \n You will work as an autonomous practitioner but works under the supervision of a Band 7. The post holder will work as a member of the Integrated Adult Rehab team, rotating across various areas within South of London. \n The post holder will provide a range of specialised Physiotherapy input to patients, enabling them to achieve their full potential. The post holder will be expected to work in a variety of settings including our Centre, the patient’s own home, other community settings and Hospitals, as required. \n\n • To work as an autonomous practitioner and manage day to day caseload and work as part of multi and interdisciplinary teams.\n, • To deal appropriately and efficiently with priorities and work patterns that will vary on a daily basis.\n, • Prioritise work to accommodate on-going changes in caseloads\n\n Why work with MedicsPro? \n\n • Relationship based approached services within therapies\n, • Immediate starts and longevity\n, • Leadership that are value driven for excellence\n, • Make a difference: Work where you are treated as humans and not a number! 'your skills are our expertise'\n, • Weekly pay\n, • On all frameworks for NHS and Public sector organisations\n, • We care about professional development whilst utilising your skillset\n, • Senior management and leadership that are accessible\n\n Should you be interested in working for a value driven physiotherapy service, please get in touch now with your CV and we can further discuss and answer any questions you may have before proceeding.

Job Opportunity: Bookkeeper (Accountancy Practice)\n \n Location: Surrey \n Employment Type: Permanent, Full Time \n Sector: Accountancy Practice / Business Services \n \n TPF Recruitment is delighted to be supporting a growing and forward-thinking accountancy practice that is looking to recruit an experienced bookkeeper to join its expanding team. \n This is an excellent opportunity for an experienced bookkeeping professional who enjoys managing client relationships, reviewing work and supporting businesses with their bookkeeping, VAT and management accounting requirements. The role offers significant client contact and the opportunity to play a key role in the firm's digital and cloud accounting services. The Role\n You will manage a portfolio of clients and act as their primary point of contact for bookkeeping, VAT and management accounting matters. \n Key responsibilities will include: \n\n • Managing a portfolio of business services clients\n, • Acting as the main point of contact for client queries and day-to-day communication\n, • Monitoring WIP, billing and assisting with fee discussions\n, • Reviewing bookkeeping work completed by outsourced teams\n, • Reviewing and submitting VAT returns\n, • Coordinating bookkeeping assignments and reviewing completed work\n, • Preparing and reviewing management accounts\n, • Peer reviewing colleagues' work within the department\n, • Leading Xero conversions and cloud accounting implementations\n, • Training clients on Xero and other cloud-based software\n, • Supporting clients with MTD for ITSA requirements and submissions\n, • Building strong relationships with clients and providing proactive support\n\n RequirementsThe Ideal Candidate\n The successful candidate will likely have: \n\n • Previous experience within an accountancy practice environment\n, • Strong bookkeeping and VAT compliance knowledge\n, • Experience preparing and reviewing management accounts\n, • Good knowledge of Xero and cloud accounting software\n, • Experience reviewing work and supporting junior team members\n, • Strong organisational and client management skills\n, • Excellent communication and relationship-building abilities\n, • A proactive and technology-focused approach\n\n BenefitsWhat’s on Offer\n\n • Competitive salary dependent on experience\n, • Exposure to a varied and interesting client portfolio\n, • Significant client-facing responsibility\n, • Opportunity to work with modern cloud accounting technology\n, • Supportive and collaborative team environment\n, • Excellent progression opportunities within a growing practice\n\n \n For a confidential on this opportunity, or other accountancy practice opportunities, please reach out to Kourtney Luckett on , or via Kourtney Luckett | LinkedIn for a confidential conversation. \n \n Refer a Friend... \n \n We’re keen to remain the leading provider of top accountancy talent in the South East. To do this, we’re always looking to expand our network, and we know that great candidates like you can help us connect with other brilliant professionals. \n \n If your friends, family or colleagues are considering a new opportunity and have relevant experience in accountancy or tax, we’d love to speak with them. \n \n As a thank you, for every candidate you refer who we successfully place in a permanent role, we will give you £200 in Love2Shop vouchers. (Terms & Conditions apply)

Customer Service Advisor \n About the Role \n Our client is a well-established and growing business looking to recruit a Customer Service Advisor to join their friendly team. This is a busy and varied role where you'll be the first point of contact for customers, providing a professional and efficient service via telephone and email. You'll play an important part in ensuring enquiries are handled effectively, orders are processed accurately, and customers receive a positive experience throughout their journey. \n\n • Based in Epsom\n, • c£27,000 salary\n, • Monday – Friday, 9am – 5.30pm\n, • Parking on site\n\n Key Responsibilities \n\n • Respond to customer enquiries via telephone and email in a timely and professional manner.\n, • Resolve customer issues and complaints, identifying appropriate solutions.\n, • Process customer orders, requests and amendments accurately.\n, • Maintain and update customer records using internal systems.\n, • Provide customers with clear information regarding products and services.\n, • Ensure all work is completed in line with company procedures and service standards.\n, • Support the wider team in delivering an outstanding customer experience.\n, • Providing technical support, help and support\n, • Achieve agreed service levels and response time targets.\n\n About You \n\n • Previous experience in a customer service or customer support role.\n, • Excellent verbal and written communication skills.\n, • Strong problem-solving skills with a proactive approach.\n, • Confident managing multiple tasks and prioritising workload.\n, • Empathetic with excellent listening skills.\n, • Good IT skills, including Microsoft Office\n, • Able to work well under pressure while maintaining accuracy.\n, • A team player with a positive and flexible attitude.\n, • A practical or technical aptitude would be advantageous but is not essential.\n\n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n

Audit Senior - Epsom \n Salary: £50,000 - £60,000 + benefitsLocation: EpsomWorking model: HybridEmployment type: Permanent 1. Role Overview\n I am working with a growing accountancy and business advisory firm looking to appoint an Audit Senior into its Epsom office. \n This is a permanent role suited to someone with strong practice audit experience who can lead audit assignments from planning through to completion, maintain high-quality audit files, manage client queries and support junior team members. \n The role will involve audit, accounts and wider compliance work for a varied SME-focused client base. 1. Key Responsibilities\n\n • \n Lead audit assignments from planning to completion. \n • \n Ensure audit work complies with internal methodology, regulatory standards and risk requirements. \n • \n Maintain accurate, well-organised audit files with appropriate supporting documentation. \n • \n Analyse client accounting records and identify key issues or recommendations. \n • \n Act as a day-to-day contact for clients, responding to queries professionally. \n • \n Build strong relationships with new and existing clients. \n • \n Prepare and review accounts, tax filings, PAYE and VAT submissions. \n • \n Ensure client work meets legal and statutory requirements. \n • \n Mentor and support junior team members. \n • \n Work with colleagues to deliver accurate client files and audits on time. \n • \n Plan workloads effectively and prepare work for sign-off. \n • \n Use systems, tools and best practice to improve quality and efficiency. \n3. Candidate Requirements\n\n • \n ACA or ACCA qualified, although strong part-qualified candidates will also be considered. \n • \n Previous audit experience within an accountancy practice. \n • \n Experience leading or taking ownership of audit assignments. \n • \n Good understanding of audit files, documentation and compliance requirements. \n • \n Confident dealing directly with clients. \n • \n Strong communication, organisation and time management skills. \n • \n Proficient in Microsoft Office and relevant audit/accounting software. \n • \n Professional, dependable and self-motivated. \n • \n Able to work independently and as part of a team. \n • \n Strong attention to detail and commitment to high-quality work. \n4. Team / Client Base\n The role sits within an expanding regional audit and accountancy team in Epsom. \n The firm works with a broad SME client base, providing audit, accounting, tax and wider business advisory services. You will have regular client contact and work closely with colleagues across the local office and wider regional network. 1. Progression\n This role offers the opportunity to continue developing as an Audit Senior within a stable and growing practice environment. \n It would suit someone looking to build stronger audit leadership, client management and supervisory experience, with longer-term scope to progress within the firm. 1. Salary / Benefits\n Salary: £50,000 - £60,000 + benefits \n Benefits include: \n\n • \n Hybrid working. \n • \n Company pension scheme. \n • \n 25 days' annual leave plus bank holidays. \n • \n Option to buy up to 5 additional days' annual leave. \n • \n Additional annual leave from certain seniority levels. \n • \n Business closure over Christmas, subject to business needs. \n • \n Life assurance at 4x annual salary. \n • \n Enhanced family leave policies. \n • \n Enhanced company sick pay. \n • \n Employee Assistance Programme. \n • \n Corporate discounts platform. \n • \n Flexible benefits platform, including options such as private medical insurance, critical illness cover, cash plan, cycle to work, eye care and dental cover. \n7. Application Note\n For more information, or to discuss the role in confidence, please apply or get in touch directly. \n I am representing the firm externally and can provide further detail on the role, team structure, expectations and process. \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Personal Assistant & Office Manager \n Location: Surbiton (office-based)Salary: £40,000 - £50,000Benefits: Flexible working options, professional development, wellness classes (HIIT & yoga), regular socials, supportive team culture About the Company\n A fast-growing, people-focused organisation is looking for a highly organised and proactive Personal Assistant & Office Manager to support its senior leadership team. The business operates in a fast-paced, commercially driven environment and places strong emphasis on employee wellbeing, collaboration, and development. The Role\n This is a dual-position role combining 70% Personal Assistant responsibilities with 30% Office Management. You will act as a key support to senior leadership while ensuring the smooth and efficient running of the office. \n This position is primarily office-based, with some flexibility available. Key ResponsibilitiesPersonal Assistant (70%)\n\n • Full diary management including prioritisation and coordination\n, • Inbox management, ensuring timely responses and escalation of priorities\n, • Supporting senior leadership with travel bookings (UK and international), meetings, agendas, and follow-ups\n, • Acting as a gatekeeper and managing access to leadership\n, • Preparing and submitting expense claims and tracking spend\n, • Coordinating onboarding for new starters, including IT, logistics, and induction schedules\n, • Maintaining HR systems and ensuring data accuracy\n, • Organising internal wellbeing sessions and staff activities\n, • Arranging client gifts, hospitality, and corporate events\n, • Handling ad hoc personal and business tasks as required\nOffice Manager (30%)\n\n, • Maintaining a clean, safe, and well-organised office environment\n, • Managing supplier relationships (utilities, telecoms, maintenance, etc.)\n, • Coordinating maintenance, repairs, and compliance checks\n, • Managing office supplies, communal areas, and facilities\n, • Supporting team wellbeing and acting as a first point of contact\n, • Coordinating logistics such as parking and cleaning services\nRequirements:Essential\n\n, • Proven experience as a Personal Assistant supporting senior leaders or founders\n, • Strong organisational skills with the ability to manage multiple priorities\n, • Excellent written and verbal communication skills\n, • High level of discretion and professionalism\n, • Proactive and solutions-focused approach\n, • Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint)\n, • Approachable and people-focused manner\nDesirable\n\n, • Experience in office management or facilities coordination\n, • Experience supporting multiple stakeholders\n, • Background in a fast-paced SME, agency, or professional services environment\n\n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title Pharmacist - 30 hours \n Location Burgh Heath \n Employment Type Part time \n Contract Type Permanent \n Shift Pattern Work Shift: Days \n Hours per Week 30 \n Salary \n Competitive salary plus benefits \n Category Pharmacy, Retail Healthcare \n Closing Date 2 October 2026 \n \n Your RoleThere's something unique and different about being a Pharmacist at Asda. For us it's all about always being there for our customers and providing great service.A typical day involves dispensing, delivering services, managing your team, and delivering excellent service to all our customers. Every day is fast paced and varied so no one day is the same in an Asda pharmacy.Our supermarket pharmacies offer a wide range of opening hours from early mornings, evenings, and weekends to ensure we are always there for our customers whenever they need us. Our pharmacists are a huge part of their local communities, helping to build great relationships providing them with expert care and advice whilst also helping the most vulnerable people in society.Our friendly pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role.With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. \n Rota: \n Week 1 \n Wednesday - 09:00 - 21:00 \n Friday - 09:00 - 18:00 \n Week 2 \n Saturday - 09:00 - 21:00 \n Wednesday - 09:00 - 21:00 \n Thursday - 09:00 - 21:00 \n Friday - 09:00 - 18:00About YouYou'll be a fully qualified pharmacist registered with the GPhCYou will be accredited to deliver national and local services for the NHS and private healthcareYou'll be able to provide excellent customer and patient careDrive and ambition to ensure the pharmacy meets business targetsYou'll have proven leadership skills in a fast-paced pharmacy environmentApply today by completing an online application… \n Everything you'll love \n You will also get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n Company pension up to 7% matched \n • \n 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Your professional indemnity insurance \n • \n GPhC fees paid \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n\n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

We’re looking for a motivated and organised colleague to join our Medical Services team as a Coordinator – Repatriation. This is a key role within our 24/7 global assistance operation, working closely with our medical teams to manage the safe and efficient repatriation and evacuation of clients around the world. \n If you enjoy fast-paced, meaningful work, and you’re ready to develop further within Healix, this could be a great next step. Our Values in Practice\n In this role, you’ll demonstrate the Healix values: \n\n • Put people first – ensuring clients and colleagues receive compassionate, high-quality support.\n, • Think independently – applying sound judgement and clinical guidance to make decisions.\n, • Earn trust – communicating openly, reliably and respectfully.\n\n These are supported by our core competencies: \n\n • Accountability\n, • Collaboration\n, • Communication\n, • Problem-solving\n, • Resilience\nWhat you’ll bring\n We’re looking for someone who has: \n\n • Experience in travel insurance assistance, claims, medical repatriation, or a similar customer-facing service environment.\n, • Strong understanding of travel insurance and medical assistance procedures.\n, • Confidence using Microsoft Office applications.\n, • Excellent communication and stakeholder management skills.\n, • The ability to manage complex, high-value, and time-critical cases.\n, • A proactive approach to meeting service levels and quality standards.\n, • Strong organisation, attention to detail, and the ability to stay calm under pressure.\n\n Desired (but not essential): Cert CII (UK) or equivalent. Why consider this role?\n This is a great opportunity to: \n\n • Develop specialist experience in medical repatriation and global assistance.\n, • Build strong cross-team relationships across medical, operations, and logistics.\n, • Grow within a supportive team where development and progression are encouraged.\n, • Play a direct role in delivering life-changing support to clients worldwide.\n\n About The Role What you’ll do\n As a Coordinator - Repatriation, you will take ownership of the entire repatriation and evacuation process. Your responsibilities will include: \n\n • Leading the coordination of medical evacuations and repatriations, ensuring cases run smoothly and meet clinical and contractual standards.\n, • Managing financial documentation and case reserving, making sure information is accurate and transparent.\n, • Supporting airline medical clearance processes, working directly with the medical team to meet airline and clinical requirements.\n, • Selecting, briefing and supporting medical escorts, ensuring they are prepared and equipped for their assignments.\n, • Arranging logistics, including accommodation, transfers and equipment, ensuring seamless continuity of care.\n, • Auditing and progressing cases, escalating any high-risk or deteriorating cases promptly to operational or clinical leadership.\n, • Effectively managing workload, recognising when to seek support to maintain safe service delivery.\n, • Balancing service quality with cost-effective decision-making in partnership with management.\n, • Participating in regular training and development, supporting continuous improvement across the team.\n, • Contributing to team culture, sharing knowledge and supporting colleagues to deliver exceptional service.\n\n Required Criteria \n\n • Medical Assistance Experience\n, • The ability to prioritise your work whilst meeting client expectations\n, • Excellent Negotiation and Communication Skills\n\n Desired Criteria \n\n • Cert CII (UK) or equivalent insurance qualification desired\n\n Skills Needed \n \n Company Culture \n \n Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. \n Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. \n Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. \n We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. \n Company Benefits \n Commitment to career development \n We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. \n We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. \n Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities \n Salary \n Starting from £30,000.00 per year

We are looking for a motivated and commercially focused Business Development Executive to continue to grow and strengthen our customer base across the Southern region of England and the Midlands. This role will be a combination of office and field-based sales, which will include frequent travel and some overnight stays. \n We’re market leaders in Hire & Reward insurance, selling and administering motor insurance policies for minicab and taxi drivers, chauffeurs and delivery drivers and driving instructors. We sit as part of a wider network of businesses that provide a market leading commercial motor insurance offering and over 27 years, we’ve grown from a team of 4 to more than 150 people across 5 companies. \n The key focus of the role will be developing client relationships and identify new business opportunities. This is an amazing opportunity for someone who thrives within a sales focused role, enjoys meeting new people and delivering results in a target-driven environment. \n Key Responsibilities \n\n • Identify, develop, and secure new business opportunities\n, • Build and maintain strong relationships with new and existing customers\n, • Manage your sales pipeline, keep accurate records, and update CRM systems as required\n, • Work closely with internal teams to ensure customers receive a high-quality service\n, • Monitor competitor activity, market trends, and customer feedback to support business growth\n, • Meet agreed sales targets, objectives, and activity KPIs\n\n What We’re Looking For \n\n • Experience in field sales, business development or similar sales role\n, • Strong communication, negotiation, and relationship-building skills\n, • A proactive approach to generating leads and following up opportunities\n, • Good organisation skills and the ability to manage diary\n, • Ability to work independently, manage time effectively and use own initiative\n, • Commercial awareness and a results-focused mindset\n, • Full UK driving licence (required)\n\n What We Offer \n\n • Competitive salary with commission opportunities\n, • Company pool car, available for travel\n, • Membership of the Chartered Insurance Institute - giving you access to exclusive deals and discounts on gym memberships, retail cashback, wellbeing support services, professional development training, savings on holidays and utilities\n, • Regular review of targets, training and support in your personal development\n, • Annual Christmas and summer parties plus informal socials throughout the year\n\n \n Apply now if you’re ready to bring your sales experience, commercial drive, and lead generation skills to a growing business where you can make a real impact. \n

Salary £40K up to £55K per annum, plus uncapped commission - hybrid working Epsom HQ \n \n Our client, a leading UK-based technology company is seeking a dynamic Account Manager to oversee a defined sales territory. \n This organisation specialises in protecting at-risk workers across both public and private sectors, with cutting edge lone worker solutions. As they continue to expand their reach, they are looking for a dedicated individual to manage and grow an existing portfolio of 60+ UK accounts. \n If you're passionate about safety and compliance and skilled in customer relationship management, this could be the perfect opportunity for you. \n In this role, you will be responsible for managing a territory of existing accounts, upselling a full portfolio of services to ensure customer satisfaction and account growth. \n You will be expected to achieve new business, retention, and renewal sales targets while handling day-to-day customer inquiries and issues. Key responsibilities include nurturing customer relationships, identifying opportunities for growth, and delivering presentations to senior stakeholders. Additionally, you will monitor and report on customer usage, ensuring high retention rates and customer satisfaction. \n The ideal candidate will be highly organised with a proven track record of consistently achieving and exceeding account management sales targets (3 plus years). Experience working within a metric-driven environment is essential, as well as the ability to forecast and deliver on key performance indicators. \n Strong commercial acumen and the ability to build meaningful relationships with clients are crucial. You should be confident presenting to various audiences, self-motivated to generate your own opportunities, and able to manage complex customer queries with precision. \n The company offers a supportive and collaborative culture with significant opportunities for career progression. You will enjoy a competitive compensation package (basic salary up to £50K), including uncapped performance-based bonuses, and a flexible working arrangement (3 days office / 2 days WFH). \n With regular engagement in trade shows and industry events, you'll have the chance to further develop your professional skills. If you are ready to take on an exciting challenge in a rewarding environment that values innovation and customer service, this role could be your next career move.

Receptionist / Student & Visitor Services Officer \n\n • Location: KT3\n, • Job Type: Full-time, Term Time Plus Two Weeks\n\n We are seeking a dedicated Receptionist, Student & Visitor Services Officer to join our clients team. This role is pivotal in managing telephone and email enquiries, ensuring daily registers are completed, and providing exemplary reception services. The successful candidate will also serve as the primary first aider during specific morning hours. \n Day-to-day of the role: \n\n • Act as the first point of contact for all visitors, students, parents, and external stakeholders, ensuring a warm, professional reception service.\n, • Manage visitor sign-in and sign-out procedures, adhering to safeguarding protocols.\n, • Handle incoming telephone calls, emails, and enquiries, directing them appropriately.\n, • Provide day-to-day support to students, manage student sign-in and sign-out processes, and oversee pupil attendance.\n, • Provide administrative support across various functions, including event management for school’s Open Day and maintaining up-to-date pupil and staff records.\n, • Undertake additional tasks as requested by management, maintaining high professional standards at all times.\n\n Required Skills & Qualifications: \n\n • Excellent interpersonal and communication skills, with the ability to relate well to people at all levels.\n, • Proven organisational and administrative skills, able to remain calm under pressure.\n, • Experience in a customer-facing role is essential; experience in an educational setting is desirable.\n, • Proficient in Microsoft Office applications; experience with school MIS (iSAMS or SIMS) is desirable.\n, • Must be able to handle sensitive and confidential information discreetly.\n\n Benefits: \n\n • Competitive salary and terms.\n, • Paid lunch breaks.\n, • Opportunities for professional development and training.\n, • Supportive and inclusive work environment.\n\n Additional Information: \n\n • The role includes standard hours of 7.30am to 4.30pm with occasional late working to cover absences, compensated with overtime pay or time off in lieu.\n, • All staff members are expected to attend significant school events such as Open Day and Prize Day.\n\n To apply for this position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Property Litigation Solicitor – Legal 200, Legal 500 and Chambers – Surrey \n An exciting opportunity has arisen for an experienced Property Litigation Solicitor to join the firm’s highly regarded Dispute Resolution team. \n With a reputation for excellence and a commitment to innovation, the firm combines the expertise and resources of a large practice with the approachability of a smaller firm. \n This is a firm known for its culture as it focuses on: work-life balance, no long hours and flexibility. \n You will work independently handling: \n\n • Landlord and tenant disputes\n, • For businesses, professional services firms and individuals\n, • Both commercial and residential matters\n\n You will: \n\n • Have 3+ years of PQE as a Solicitor \n, • Be able to manage your own caseload \n, • Be driven to provide a quality level of work and service to clients \n, • Have a following of clients \n\n On offer: \n\n • Flexible working\n, • Private medical and dental insurance \n, • Bonuses\n, • Generous holiday\n, • Dedicated admin support \n\n If you're interested in working for a flexible and friendly firm in Surrey with a Legal 200, Legal 500 and Chambers firm, please apply now for immediate consideration. \n #INDCATS

Our client is seeking an experienced Legal Secretary to support a busy Private Client team. This is a fantastic opportunity for a highly organised and proactive individual who thrives in a fast-paced, client-focused environment and enjoys working closely with senior professionals. \n Company Benefits: \n\n • Annual salary review\n, • Annual bonus scheme\n, • 5% employer pension contribution\n, • Death in Service benefit of 4 x salary\n, • Interest free season ticket loan\n, • Paid professional memberships\n, • Long service rewards\n\n Key Responsibilities: \n\n • Provide comprehensive administrative and secretarial support to the Private Client team.\n, • Manage diaries, appointments, meetings and correspondence.\n, • Prepare and format legal and professional documentation with a high level of accuracy.\n, • Handle client enquiries professionally via telephone, email and in person.\n, • Maintain electronic and manual filing systems, ensuring confidentiality at all times.\n, • Support document management, administration and case progression activities\n, • Collaborate with colleagues to ensure exceptional client service and smooth departmental operations.\n\n Experience and Skills Requirements \n\n • Previous experience as a Legal Secretary, Personal Assistant or Executive Assistant within a professional services environment.\n, • Strong organisational skills with the ability to prioritise competing demands.\n, • Excellent written and verbal communication skills.\n, • Advanced IT skills, including Microsoft Office applications.\n, • A proactive approach, excellent attention to detail and the ability to work independently.\n, • Professional, personable and committed to delivering outstanding client service.\n\n If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Are you a highly skilled and experienced ( 5+ years, ideally 10) Mechanical Design Engineer seeking a new opportunity? \n If you're an experienced Mechanical Designer looking to join a forward-thinking contractor where your expertise will be valued and your work will make a real impact, we'd love to hear from you. \n The ideal candidate will create, draft, and design product layouts and schemes using customer specification and recommendations.This individual will test products and make adjustments where necessary. Additionally, they will examine broken products and resolve issues for future designs. \n This is an exciting opportunity for a highly skilled professional with a minimum of 10 years' experience in mechanical building services design, to take a leading role in delivering complex, technically challenging projects from concept through to completion. \n You will work closely with engineers, project managers, clients, and site teams to develop efficient, compliant, and high-quality mechanical design solutions. \n \n About the Client \n Our client is a well-established Mechanical & Electrical contractor with an excellent reputation for delivering high-end commercial & residential projects across London. They are seeking an experienced Mechanical Design Engineer to join their growing team. \n \n Key Responsibilities \n\n • Produce detailed mechanical building services designs from concept through to construction.\n, • Prepare technical drawings, calculations, specifications, and design documentation.\n, • Coordinate mechanical services with multidisciplinary design and construction teams.\n, • Ensure all designs comply with relevant regulations, British Standards, and client requirements.\n, • Provide technical support throughout the project lifecycle, including resolving design and installation issues.\n, • Liaise with clients, consultants, and site teams to ensure smooth and successful project delivery.\n\n Responsibilities \n\n • Conduct product testing\n, • Assess the feasibility of product design\n, • Review defunct products\n\n Qualifications \n\n • Bachelor's degree in Mechanical Engineering or related field\n, • 5+ years' of industry experience\n, • Strong knowledge of mechanical parts and computer-aided design\n\n Mechanical Systems You'll Be Designing \n\n • Heating systems\n, • Hot water systems\n, • Chilled water systems\n, • Ventilation systems\n, • Air conditioning and environmental control systems\n, • Mechanical control panels\n, • Associated controls cabling\n, • Plumbing and public health systems\n, • Site temporary mechanical installations\n\n About You \n To be successful in this role, you will have: \n\n • A minimum of 10 years' experience in mechanical building services design.\n, • Strong experience delivering commercial and high-end residential building services projects.\n, • Excellent technical knowledge of HVAC, plumbing, and associated mechanical systems.\n, • Strong understanding of current regulations, British Standards, and industry best practices.\n, • Proven ability to coordinate complex designs within multidisciplinary teams.\n, • Strong communication, organisation, and problem-solving skills.\n, • A proactive and detail-focused approach to design delivery.\n\n What's on Offer \n\n • Salary of £60,000 - £90,000 per annum, depending on experience.\n, • Based in Sutton, with travel to various London-based project sites.\n, • Opportunity to work on prestigious, high-end commercial developments.\n, • Join a respected Mechanical & Electrical contractor with a strong pipeline of work.\n, • Supportive team environment with genuine long-term career progression opportunities.\n, • Exposure to technically challenging and varied project work.\n

Personal Assistant & Office Manager \n Location: Surbiton with on-site parking \n Hours: 9am to 5.30pm, Full Time, 1 day working from home once trained \n Salary: £40,000 - £50,000 plus generous benefits package including flexible working options, opportunities for professional development to enhance your skills, access to wellness classes like HIIT and yoga, regular social events, a supportive team culture that values collaboration and growth and much more!! \n Are you an organised superstar ready to elevate the productivity of this spectacular senior leadership team? My client, a dynamic and people-focused organisation in the Service Industry, is on the lookout for a skilled Personal Assistant & Office Manager. If you thrive in a fast-paced environment and have a proactive mindset, this could be the perfect role for you! \n This rare dual-position role combines 70% PA responsibilities and 30% Office Management. You'll be the backbone of the office, ensuring everything runs smoothly while supporting senior leadership in their daily tasks. \n Key Responsibilities: \n Personal Assistant Duties (70%) \n\n • Manage complex diaries and prioritise schedules effectively.\n, • Oversee inbox management, ensuring prompt responses and escalations.\n, • Facilitate travel arrangements for the leadership team, both UK and international.\n, • Serve as a gatekeeper, managing access to senior leaders.\n, • Handle expense claims and track spending efficiently.\n, • Coordinate onboarding for new team members, ensuring a smooth transition.\n, • Organise internal wellbeing sessions and team-building activities.\n, • Arrange client gifts and corporate events.\n, • Assist with various personal and business tasks as needed.\n\n \n Office Management Duties (30%) \n\n • Maintain a clean, safe, and organised office environment.\n, • Manage relationships with suppliers (utilities, maintenance, etc.).\n, • Coordinate office maintenance and compliance checks.\n, • Oversee office supplies and communal areas.\n, • Act as the first point of contact for team wellbeing.\n, • Handle logistics such as parking and cleaning services.\n\n \n What We're Looking For: \n Essential Skills: \n\n • Proven experience as a Personal Assistant supporting multiple senior leaders.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent written and verbal communication abilities.\n, • High level of discretion and professionalism.\n, • Proactive, solutions-focused approach.\n, • Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint).\n, • An approachable, people-focused manner.\n\n Desirable Skills: \n\n • Experience in office management or facilities\n, • Background in a fast-paced SME or professional services environment.\n\n \n Why Join? We believe in nurturing talent and promoting a supportive workplace. \n Here are some perks you can look forward to: \n\n • Flexible working options to help you balance work and life.\n, • Opportunities for professional development to enhance your skills.\n, • Access to wellness classes like HIIT and yoga to keep you active.\n, • Regular social events to foster team spirit.\n, • A supportive team culture that values collaboration and growth.\n\n \n Ready to Apply? If you're excited about the opportunity to make a real impact in a growing organisation, we'd love to hear from you! \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Deputy Care Home Manager Join our Big Hearted Team as a Committed and Approachable Deputy Care Home Manager at Hallmark Luxury Care Homes! \n \n As part of our growth plan, we are pleased to announce we have completed the operational business transition of a new home to Hallmark Luxury Care Homes, and the home will now be known as Hallmark Esher Residences. This marks the first of 15 homes we plan to acquire or develop by 2030, and we are thrilled to have taken the first big step towards achieving this goal. Hallmark Esher Residences is a beautiful 37-bed Grade II listed home alongside a new, state-of-the-art 20-bed property, and further extends our residential, nursing, and dementia care presence across Surrey. We are excited to welcome both the residents and team members into Hallmark Luxury Care Home. \n As part of our growth plan, we are pleased to announce we have completed the operational business transition of Loveday Esher to Hallmark Luxury Care Homes, and the home will now be known as Hallmark Esher Residences. This marks the first of 15 homes we plan to acquire or develop by 2030, and we are thrilled to have taken the first big step towards achieving this goal. Hallmark Esher Residences is a beautiful 37-bed Grade II listed home alongside a new, state-of-the-art 20-bed property, and further extends our residential, nursing, and dementia care presence across Surrey. We are excited to welcome both the residents and team members into Hallmark Luxury Care Home. \n At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales. \n As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available. \n About the Role \n Working as part of a highly committed team at Hallmark, the Deputy Care Home Manager is one of the key roles within our homes and is vital support for our General Mangers. \n As Deputy Care Home Manager your gentle touch will put the residents care and wellbeing at the heart of everything you do. At Hallmark we pride ourselves on the warmth and support we provide to our residents and their families like with an everyday chat or just a phone call away. We like to see our residents happy and jovial and where possible create independence, dignity, and quality of life always in a person centred caring and supportive environment. \n As Deputy Manager, you will \n\n • Support with leading the wider team to ensure they are aligned with the Hallmark charter, vision and values\n, • Lead care delivery in the home, to ensure continuous assessment, planning, implementation and evaluation of residents’ care.\n, • Ensure clinical and care team are adhering to the requirements of their codes of conduct\n, • Communicate effectively with team members, residents and their families\n, • Have an adaptable and flexible approach to the role and nature of a care home environment\n\n About You: \n The Deputy Care Home Manager is a motivational and inspirational leader, who has the ability to motivate, engage, and exercise leadership throughout the team with an open and relaxed communication style. Naturally, we would expect the Deputy Care Home Manager to achieve a high standard of clinical care by auditing, analysing trends and directing care team to deliver great results. \n A key to success in this role is the ability to communicate with ease with CQC, Social Services and the Safeguarding teams. The ability to implement action plans for improvement and build a reputation of high-quality care delivery for the home. \n\n • Proven experience of post-qualification Practice in a health and social care setting with older people\n, • Previous experience of leading a team (ideally 2 years)\n, • Great written and verbal skills for communication and understanding\n, • Good IT skills and confidence in computer based work\n\n Be approachable to a diverse group of people and develop meaningful relationships \n Rewarding You With Benefits That Truly Matter \n \n At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the way—physically, mentally, and financially. \n What You Can Expect \n Financial Wellbeing & Security \n\n • \n Annual salary reviews \n • \n Enrolment onto our Westfields Cash back plan \n • \n Free Life Assurance Scheme \n • \n Joining bonus available in some homes \n • \n Refer a Friend Scheme – earn up to £1000 for each successful referral \n • \n Great savings on lease cars \n • \n Blue Light Card \n\n Career Growth & Development \n • \n Excellent induction and continuous professional training \n • \n Study support for recognised qualifications Career

Senior Billing Analyst \n Leatherhead (Office-based) \n £31,000 per annum \n Overview \n An excellent opportunity has arisen for an experienced Senior Billing Analyst to join a fast-paced, high-volume environment. This role is key to ensuring accurate and timely billing across multiple contracts, supporting both operational teams and cash flow performance. \n You will play a critical role in managing the full billing lifecycle, from applications for payment through to invoicing, whilst driving process improvements and maintaining strong stakeholder relationships. \n Key Responsibilities \n\n • Manage end-to-end billing and invoicing processes across multiple contracts\n, • Prepare and submit Applications for Payment (AFP) within agreed timescales\n, • Ensure all work is correctly identified, processed, and invoiced accurately\n, • Work closely with operational teams to reduce and clear WIP at month-end\n, • Handle invoice queries, ensuring swift resolution with all relevant stakeholders\n, • Support and collaborate with credit control to drive cash collection\n, • Provide cover for credit control where required\n, • Monitor contract activity daily, including billing calculations and reconciliations\n, • Perform month-end billing checks and ensure all unbilled work is cleared\n, • Identify and implement process improvements to increase efficiency and accuracy\n, • Maintain and utilise internal systems (including Dynamics NAV where applicable)\n, • Produce ad-hoc reports and respond to internal information requests\n\n Requirements \n Essential \n\n • Proven billing experience within a high-volume, multi-contract environment\n, • Strong understanding of financial data and billing processes\n, • Advanced Excel and Microsoft Office skills\n, • Ability to manage heavy workloads and meet strict deadlines\n, • Excellent communication and stakeholder management skills\n, • Strong attention to detail and analytical ability\n, • Self-motivated, proactive, and resilient\n\n Desirable \n\n • Experience within property services, maintenance, or engineering sectors\n, • Knowledge of billing methodologies (SOR, cost-plus)\n, • Understanding of job costing (labour, materials, subcontractors)\n, • Experience using Microsoft Dynamics NAV\n, • AAT qualification or similar\n\n What’s on Offer \n\n • Opportunity to step into a senior, high-impact role\n, • Exposure to complex, multi-contract billing environments\n, • Collaborative team environment with scope to drive improvements\n, • Stable and growing business\n\n If you’re an experienced billing professional looking for your next step, apply today.

Legal Secretary \n\n • Annual Salary: £26,000 - £28,000\n, • Location: Leatherhead, with travel to other office locations as required\n, • Job Type: Full-time\n\n Join our dedicated team as a Legal Secretary, where our focus is on delivering outstanding client service through expert, clear advice and assistance with Private Client matters. This role is based in our Leatherhead office and requires a professional with substantial legal secretarial experience, particularly in Private Client services. \n Day-to-day of the role: \n\n • Prepare correspondence and documents through audio-typing and word processing.\n, • Administer filing, including the opening, closing, storage, and retrieval of client files in accordance with office procedures.\n, • Prepare mail and enclosures for dispatch and arrange for all copying to be done.\n, • Make appointments, arrange meetings, and maintain an up-to-date diary for fee earners.\n, • Prepare the conference room for meetings and provide refreshments as needed.\n, • Provide support to other secretaries and guidance to junior and temporary secretaries.\n, • Attend to clients both in person and on the telephone in a professional and friendly manner.\n, • Undertake online form filling and operate the firm’s case management system.\n, • Maintain or improve current standards of document presentation and consider improvements to department efficiency.\n, • Undertake other duties as required from time to time.\n\n Required Skills & Qualifications: \n\n • Good general level of education and fast touch typing skills.\n, • At least 2 years of substantial previous legal secretarial experience in the specialist area.\n, • Advanced IT skills in relevant packages.\n, • High accuracy levels and the ability to communicate professionally with clients.\n, • Demonstrates a pro-active approach to work and clients.\n, • Ability to work to deadlines, cope under pressure, use initiative, and prioritise workloads effectively.\n, • Well-developed interpersonal, social, and communication skills.\n, • Desirable: Prior knowledge of Practice Evolve or other case management systems.\n\n To apply for this Legal Secretary position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Job Purpose \n Repairs planner; managing direct labour and supply chain works and front line customer contact \n To provide an efficient planning and scheduling service for repairs, maintenance, and property-related activities across Sutton Housing Partnership's housing stock. \n The Planner is responsible for coordinating appointments, allocating resources, monitoring work progress, and ensuring that services are delivered effectively while maintaining high levels of customer satisfaction. \n We are looking for a team of two individuals to manage the DLO and supply chain and drive productivity of operatives and maintain a high level of communication with our customers. \n Responsibilities \n Planning and Scheduling \n\n • Schedule responsive repairs, void works, planned maintenance, and inspection appointments\n, • Allocate work to operatives and contractors based on skills, availability, location, and priority\n, • Optimise daily schedules to maximise productivity and minimise travel time\n, • Monitor work queues and adjust schedules to meet service targets and performance standards\n, • Ensure emergency and urgent repairs are prioritised appropriately\n\n Customer Service \n\n • Act as a key point of contact for residents regarding repair appointments and service updates\n, • Communicate appointment details, changes, and delays in a professional and timely manner\n, • Resolve scheduling issues and customer queries efficiently\n, • Support the delivery of excellent customer service in line with SHP standards\n\n Performance Monitoring \n\n • Track and monitor progress of jobs from initial request through to completion\n, • Maintain accurate records using housing management and scheduling systems\n, • Produce reports and performance information as required\n, • Identify scheduling conflicts, delays, or operational issues and escalate where necessary\n\n

Commercial Executive \n\n • Annual Salary: To be discussed\n, • Location: Kingston\n, • Job Type: Full-time\n\n We are seeking a Charter Executive to drive the growth of our clients services. This role is crucial for proactive business development, client engagement, and revenue generation. The ideal candidate will have a strong background in aviation logistics, exceptional communication skills, and a results-oriented mindset. \n Day-to-day of the role: \n\n • Identify, target, and convert new business opportunities within the cargo charter market.\n, • Conduct regular in-person visits to clients, freight forwarders, and brokers to build relationships and uncover needs.\n, • Achieve and exceed business development KPIs, including qualified leads, meetings, proposals submitted, and deals closed.\n, • Manage incoming charter enquiries, prepare competitive quotations, and support contract negotiation.\n, • Collaborate with the Charter Team to implement strategic sales initiatives and grow market share.\n, • Maintain an up-to-date understanding of aircraft availability, pricing structures, and competitor activity.\n, • Act as a trusted advisor to clients, ensuring professional and timely communication.\n, • Build and maintain strong relationships to encourage repeat business and referrals.\n, • Represent the company in client meetings, industry events, and business forums.\n, • Log all business development activities, client interactions, and sales pipeline updates in Salesforce CRM.\n, • Prepare and present regular sales reports and performance insights to the Head of Charter.\n, • Use Salesforce to track deal progress, forecast opportunities, and analyse sales performance trends.\n, • Coordinate with internal operations for the smooth transition of confirmed charters.\n, • Ensure client handovers are clear and documentation is accurately prepared.\n, • Provide support on key operational points when required but focus primarily on commercial delivery.\n, • Maintain accurate sales records, contracts, and correspondence in line with internal and regulatory requirements.\n, • Ensure compliance with aviation, contractual, and ethical standards in all client dealings.\n\n Required Skills & Qualifications \n\n • 1-2 years’ experience in air cargo charter, freight forwarding, or a commercial logistics/sales role.\n, • Proven experience in business development and client acquisition, preferably within the aviation or logistics sectors.\n, • Familiarity with Salesforce or other CRM systems for sales tracking and reporting.\n, • Knowledge of aircraft types and charter operations (widebody experience is a plus).\n, • Strong presentation, negotiation, and relationship-building skills.\n, • Ability to manage multiple leads and travel frequently for client visits.\n\n Values & Behaviours \n\n • Sales-Focused: Driven to achieve and exceed business targets.\n, • Customer-Oriented: Committed to delivering value and long-term client satisfaction.\n, • Accountable: Takes ownership of actions, reporting, and follow-through.\n, • Proactive: Continuously seeks new commercial opportunities.\n, • Collaborative: Works well within a team and shares knowledge freely.\n, • Professional: Represents the company with integrity and enthusiasm.\n, • Data-Literate: Comfortable using CRM tools and interpreting sales metrics.\n\n To apply for this Charter Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Job Opportunity: Personal Tax Manager \n Location: KT area \n Sector: Private Client Tax \n Salary: £75,000-£85,000pa \n \n TPF Recruitment are delighted to be working with a long-standing, highly regarded accountancy practice based in the KT area. Due to continued growth, they are looking to bring a Personal Tax Manager into their successful private client team. \n This is a fantastic opportunity for an experienced private client tax professional who thrives on delivering both compliance and advisory services to a prestigious client base of high-net-worth individuals, including UK and non-UK domiciled clients. The Role\n As Senior Manager, you will play a key role in shaping client relationships and delivering specialist advice. Your day-to-day will include: \n\n • \n Reviewing personal tax returns prepared by consultants and providing technical guidance \n • \n Advising on estate planning, inheritance tax planning, wealth structuring and domicile matters \n • \n Spotting opportunities for restructuring clients’ tax affairs and discussing these with the Partner and client \n • \n Acting as a trusted point of contact for clients, alongside the Partner \n • \n Handling HMRC tax investigations when required \n\n RequirementsWhat We’re Looking For\n The practice is seeking a motivated and knowledgeable individual who is both technically strong and a confident communicator. You should be able to deliver accurate advice to a demanding client base and manage workflows in a busy environment. \n To be considered, you will ideally have: \n\n • \n CTA qualification with at least 5 years’ post-qualification experience \n • \n A proven track record of working with complex UK and non-domiciled HNW clients \n • \n Strong technical knowledge across personal tax planning and advisory work \n • \n Excellent written and verbal communication skills \n • \n Ability to remain calm under pressure and deliver to deadlines \n • \n Strong IT skills and a willingness to embrace new technologies \n\n Benefits\n In return, you’ll be joining a supportive, established practice where client relationships are at the heart of everything they do. You’ll enjoy: \n\n • \n A competitive salary and benefits package \n • \n The chance to work with an exceptional high-net-worth client base \n • \n A clear path for progression and development within a highly respected private client tax team \n\n\n Please contact Kourtney Luckett on , or via for a confidential conversation. \n\n\n\n Refer a Friend...\n\n \n We’re keen to remain the leading provider of top accountancy talent in the South East. To do this, we’re always looking to expand our network, and we know that great candidates like you can help us connect with other brilliant professionals. \n \n If your friends, family or colleagues are considering a new opportunity and have relevant experience in accountancy or tax, we’d love to speak with them. \n \n As a thank you, for every candidate you refer who we successfully place in a permanent role, we will give you £200 in Love2Shop vouchers. (Terms & Conditions apply) \n

About the Role \n We are seeking a friendly, organised, and professional Receptionist to join our healthcare team across our Surrey sites. As the first point of contact for patients, visitors, and healthcare professionals, you will play a key role in delivering excellent customer service and ensuring the smooth day-to-day running of reception services. \n Full training will be provided, along with opportunities for ongoing development within a supportive healthcare environment. \n Key Responsibilities \n\n • Provide a warm and professional welcome to patients, visitors, and staff.\n, • Manage front-of-house reception duties across multiple sites.\n, • Answer telephone enquiries, resolve patient queries, and direct calls appropriately.\n, • Book appointments, issue confirmations, and send reminders.\n, • Maintain accurate patient records and complete electronic filing of correspondence and results.\n, • Process patient referrals and bookings using the Patient Administration System.\n, • Liaise with GP surgeries and healthcare professionals regarding patient information and test results.\n, • Support appointment scheduling to minimise missed or cancelled appointments.\n, • Assist patients and visitors as required, including escorting them to clinics or wards.\n, • Open and close sites when rostered for early, late, or Saturday shifts.\n, • Work closely with colleagues to ensure the efficient operation of services.\n, • Undertake any additional duties appropriate to the role.\n\n Requirements \n Essential \n\n • Excellent customer service and communication skills.\n, • Strong organisational skills and attention to detail.\n, • Ability to multitask and work effectively in a busy environment.\n, • Competent IT skills, including Microsoft Office.\n, • Flexibility to work across Epsom and Cobham sites.\n, • Availability to work shifts between 7:00am and 7:00pm, Monday to Friday, with occasional Saturdays.\n, • Right to work in the UK.\n\n Desirable \n\n • Previous reception, administration, or healthcare experience.\n, • Understanding of patient confidentiality and healthcare procedures.\n, • Full driving licence and access to transport.\n\n Benefits \n\n • Paid cross-site travel expenses.\n, • NHS Blue Light Card.\n, • Employee discounts platform.\n, • Employee Assistance Programme.\n, • Cycle to Work Scheme.\n, • Pension scheme.\n, • In-house training and development.\n, • Free flu vaccinations.\n, • Health and wellbeing support.\n, • Company social events.\n, • Bereavement leave and sick pay.\n\n Apply Now \n If you are passionate about delivering outstanding patient service and enjoy working in a healthcare setting, we would love to hear from you. Apply today and become part of a dedicated team committed to providing excellent patient care.

Location: Sutton, SurreyFull-Time | 37.5 Hours per Week (Monday-Friday) | hybrid workingSalary: Competitive + Excellent Benefits \n Adecco Recruitment is delighted to be recruiting for a Customer Service Representative on behalf of a leading global organisation. This is a fantastic opportunity to join a successful and growing business where customer experience, teamwork, and professional development are at the heart of everything they do. \n If you are an organised, customer-focused professional who enjoys problem-solving, building relationships, and delivering exceptional service, we'd love to hear from you. \n About the Role \n As a Customer Service Representative, you will play a key role in providing outstanding support to customers, suppliers, and internal teams. Acting as the first point of contact, you will ensure queries are handled efficiently, orders are processed accurately, and strong working relationships are maintained. \n This is a busy and varied role where no two days are the same. You'll be responsible for ensuring a seamless customer experience while supporting the wider business through effective communication, organisation, and attention to detail. \n Key Responsibilities \n Customer Support \n\n • Act as the first point of contact for customer enquiries via phone and email.\n, • Process customer orders accurately using internal systems.\n, • Provide updates on deliveries, stock availability, and order progress.\n, • Resolve customer queries and complaints professionally and efficiently.\n, • Build and maintain strong relationships with customers and colleagues.\n, • Deliver a high standard of customer care at all times.\n\n Order & Supply Coordination \n\n • Coordinate supplier and purchase orders where required.\n, • Liaise with suppliers, warehouses, and logistics partners to ensure smooth order fulfilment.\n, • Monitor stock levels and support inventory management processes.\n, • Investigate and resolve issues such as delays, damages, or discrepancies.\n, • Maintain accurate records and ensure internal systems are kept up to date.\n\n Team & Process Support \n\n • Work collaboratively with colleagues across different departments.\n, • Support continuous improvement by identifying opportunities to enhance processes and customer experience.\n, • Manage workloads effectively and prioritise tasks in a fast-paced environment.\n, • Provide general administrative support as required.\n\n About You \n We're looking for someone who thrives in a customer-focused environment and enjoys delivering solutions. \n You'll Have: \n Excellent verbal and written communication skills \n Previous experience in a customer service, administration, or order-processing role \n Strong organisational skills and the ability to manage multiple priorities \n A positive, proactive, and solutions-focused attitude \n Confidence working with numbers and maintaining accurate records \n Good IT skills, including Microsoft Office applications such as Word and Excel \n The ability to remain calm and professional when handling customer queries and resolving issues \n A strong team-player mindset with a willingness to support colleagues \n Desirable: \n\n • Experience using ERP or CRM systems\n, • Previous experience within a supply chain, logistics, distribution, or manufacturing environment\n, • GCSE Maths and English (or equivalent)\n\n What's in it for You? \n In return, you'll enjoy an excellent benefits package, including: \n\n • Generous discretionary annual bonus scheme\n, • 25 days holiday plus bank holidays\n, • Additional leave for birthday, moving home, and marriage/civil partnership\n, • Competitive pension scheme\n, • Life assurance and income protection cover\n, • Hybrid working opportunities (up to 2 days from home)\n, • Cycle to Work scheme\n, • Annual health checks and seasonal flu vaccinations\n, • Employee Assistance Programme including:\n \n, • Virtual GP access\n, • Physiotherapy services\n, • Mental health support and counselling\n \n, • Discounted gym membership\n, • Retail discounts\n, • Complimentary refreshments, fresh fruit, tea, coffee, and soft drinks\n, • Onsite wellbeing initiatives including yoga and physiotherapy\n, • Regular team and company social events\n\n Apply Today \n If you're passionate about delivering excellent customer service and are looking to build a rewarding career within a supportive and professional environment, we'd love to hear from you. \n Apply now with Adecco Recruitment to take the next step in your customer service career. \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Ready to lead an exceptional client services team? Do you thrive on building outstanding client relationships, developing high-performing teams and delivering exceptional customer experiences? Are you looking for a leadership role where you'll have the opportunity to shape the future of an award-winning digital marketing agency? \n If so, we'd love to hear from you. \n Iconic Digital is looking for an experienced Client Services Manager to lead our growing Account Management team, ensuring every client receives an exceptional experience whilst supporting the continued growth of our agency. \n Reporting directly to the CEO, you'll play a pivotal role in client retention, service delivery, team development and the successful onboarding of every new client. \n This is an outstanding opportunity for an experienced digital marketing professional who combines commercial thinking with inspirational leadership. \n About Iconic Digital \n Iconic Digital is one of the UK's leading award-winning digital marketing agencies, helping ambitious organisations grow through intelligent, data-led marketing strategies. \n Our clients trust us to deliver measurable commercial growth through SEO, Paid Advertising, Social Media, Email Marketing, Content Marketing and emerging AI technologies. \n Innovation is part of our DNA. We continually invest in our people, embrace new technologies and encourage every member of the team to think differently, solve problems and challenge the status quo. \n We're also proud to donate 30% of our profits to charitable causes, ensuring our commercial success creates a positive impact within the communities we serve. \n The Role \n This is a hands-on leadership role where you'll oversee the day-to-day performance of our Client Services function. \n Managing a team of four to five Digital Marketing Account Managers, you'll ensure clients receive outstanding service from onboarding through to long-term account growth. \n You'll act as the senior escalation point for client relationships, coach your team to deliver exceptional standards and work closely with the CEO to continually improve client satisfaction, retention and operational performance. \n You'll also lead the onboarding of every new client, ensuring they experience a smooth, professional and engaging introduction to Iconic Digital. \n Key Responsibilities \n\n • Lead, mentor and inspire a team of Digital Marketing Account Managers.\n, • Create a culture of exceptional client service.\n, • Own the client onboarding process from handover through to successful campaign launch.\n, • Act as the senior escalation point for client enquiries and service issues.\n, • Support Account Managers in developing client strategies and growth opportunities.\n, • Monitor client satisfaction and retention across the agency.\n, • Lead regular team meetings and one-to-one coaching sessions.\n, • Ensure client reviews, reporting and strategic planning are delivered to an exceptional standard.\n, • Identify opportunities to improve agency processes and operational efficiency.\n, • Work closely with the CEO to implement client service initiatives.\n, • Collaborate with SEO, PPC, Content, Social Media and Technical teams to ensure campaigns are delivered successfully.\n, • Support the continued development of agency systems, reporting and client communication.\n\n What We're Looking For \n We're looking for a natural leader who enjoys helping both clients and colleagues succeed. \n You'll have excellent commercial awareness, outstanding communication skills and a genuine passion for delivering exceptional customer experiences. \n You'll be confident making decisions, resolving complex client issues and motivating a team to consistently perform at their very best. \n Essential Skills & Experience \n\n • Previous experience managing client accounts within a digital marketing agency.\n, • Experience leading or mentoring Account Managers.\n, • Strong knowledge of SEO, Paid Advertising, Social Media, Email Marketing and digital marketing strategy.\n, • Excellent client relationship management skills.\n, • Outstanding communication and presentation skills.\n, • Strong commercial awareness.\n, • Experience managing multiple priorities in a fast-paced environment.\n, • Excellent organisational skills.\n, • Data-driven approach to marketing performance.\n, • Confident interpreting analytics and campaign reporting.\n\n Desirable Experience \n\n • Google Analytics (GA4).\n, • Google Search Console.\n, • Google Ads.\n, • Meta Advertising.\n, • LinkedIn Advertising.\n, • SEMrush or similar SEO platforms.\n, • CRM and project management platforms.\n\n What Success Looks Like \n Within your first twelve months you will have: \n\n • Successfully led and developed the Client Services team.\n, • Improved client retention.\n, • Delivered a best-in-class onboarding experience.\n, • Increased client satisfaction.\n, • Developed clear performance standards across the department.\n, • Built strong relationships with key clients.\n, • Become a trusted member of the agency leadership team.\n\n What You'll Receive \n\n • Competitive salary depending on experience.\n, • Performance bonus scheme.\n, • Hybrid working with two office days per week.\n, • Twenty days' holiday plus bank holidays.\n, • Your birthday off each year.\n, • Company pension scheme.\n, • Ongoing AI and leadership training.\n, • Opportunity to shape the future of an award-winning agency.\n, • Dynamic, collab\n

Ready to take the next step in your digital marketing career? \n Do you enjoy building strong client relationships, analysing marketing performance and helping businesses grow? \n Are you looking for a role where you'll have real responsibility, genuine career progression and the opportunity to work alongside one of the UK's most award-winning digital marketing agencies? \n If so, we'd love to hear from you. \n About Iconic Digital \n At Iconic Digital, we're passionate about delivering exceptional results for our clients through intelligent digital marketing strategies. We're looking for an ambitious Digital Marketing Account Manager to join our growing Client Services team and become a trusted adviser to a portfolio of exciting businesses across a wide range of sectors. \n This is an excellent opportunity for someone with agency or in-house marketing experience who is ready to accelerate their career in a fast-paced, entrepreneurial environment. \n Iconic Digital is an award-winning digital marketing agency helping businesses across the UK increase enquiries, generate leads and grow through data-driven marketing. \n Our team combines strategic thinking with technical expertise across SEO, Paid Advertising, Email Marketing, Social Media, Content Marketing and AI-powered marketing solutions. \n Innovation sits at the heart of everything we do. We invest heavily in our people, provide ongoing AI training and encourage every member of the team to bring fresh ideas that improve the way we work. \n We're also proud to donate 30% of our profits to charitable causes, ensuring our success creates a positive impact beyond the businesses we serve. \n The Role \n Reporting to the Client Services Manager, you'll take ownership of a portfolio of client accounts, becoming their trusted marketing partner. \n Working closely with our specialist delivery teams, you'll ensure campaigns are delivered on time, perform against agreed objectives and consistently exceed client expectations. \n You'll lead client meetings, interpret campaign performance, identify opportunities for improvement and help clients understand how digital marketing contributes to their commercial success. \n No two days are the same, making this the perfect role for someone who enjoys variety, responsibility and working with ambitious businesses. \n What You'll Be Doing \n\n • Managing a portfolio of digital marketing clients.\n, • Building strong, long-term client relationships.\n, • Leading monthly strategy and performance review meetings.\n, • Producing insightful marketing reports and presenting campaign results.\n, • Analysing campaign data and recommending strategic improvements.\n, • Coordinating the delivery of SEO, Paid Advertising, Email Marketing, Social Media and Content Marketing campaigns.\n, • Preparing detailed briefs for internal delivery teams.\n, • Monitoring campaign budgets and commercial performance.\n, • Identifying opportunities to improve campaign performance and client growth.\n, • Working collaboratively with SEO, PPC, Content and Technical specialists.\n, • Delivering exceptional levels of customer service.\n, • Supporting client retention through outstanding account management.\n\n What We're Looking For \n We're looking for someone who enjoys working with people just as much as they enjoy working with data. \n You'll be commercially aware, naturally organised and confident communicating with clients at all levels. \n You'll thrive in a fast-moving agency environment and genuinely enjoy helping businesses succeed. \n Essential Skills \n\n • Previous experience within a digital marketing agency or marketing environment.\n, • Excellent communication and presentation skills.\n, • Strong analytical mindset.\n, • Outstanding organisational skills.\n, • Ability to manage multiple projects simultaneously.\n, • Professional, proactive and positive attitude.\n, • Commercial awareness.\n, • Excellent written English.\n\n Desirable Experience \n\n • SEO.\n, • Google Ads or Paid Media.\n, • Email Marketing.\n, • Google Analytics (GA4).\n, • Google Search Console.\n, • SEMrush or similar SEO platforms.\n, • CRM systems.\n\n Don't worry if you haven't worked across every marketing channel. We're looking for ambitious people with the right attitude and a willingness to learn. \n What You'll Receive \n\n • Competitive salary of £30,000-£35,000 depending on experience.\n, • Performance bonus scheme.\n, • Hybrid working with two office days per week.\n, • Twenty days' holiday plus bank holidays.\n, • Your birthday off every year.\n, • Company pension scheme.\n, • Ongoing AI and digital marketing training.\n, • Structured career development.\n, • Regular team socials.\n, • Dynamic and supportive working environment.\n, • The opportunity to work with an award-winning agency that genuinely invests in its people.\n\n Career Progression \n We're passionate about developing talent. \n This role offers a clear career pathway to leadership roles within the company. \n Progression is based on performance, leadership and your commitment to continuous development. \n Think You're the Right Fit? \n If you're looking for a role where you can develop your career, work with exciting clients and become part of an ambitious, award-winning team, we'd love to hear from you. \n To apply, please attach your CV to the link provided. \n Applications should be made using the link provided. \n We look forward to meeting you.

As a Sales Consultant in the Media & Agency sector, you'll play a key role in driving growth by building relationships with clients and identifying new opportunities. Your day-to-day will include engaging with customers, understanding their needs, and delivering tailored solutions to help them achieve their goals. \n Client Details \n A company operating in the Media & Agency industry, dedicated to delivering effective solutions for its clients. \n Description \n\n • Engage with clients to understand their needs and provide tailored recommendations.\n, • Develop and maintain strong relationships with existing and potential customers.\n, • Identify new sales opportunities and create strategies to pursue them effectively.\n, • Collaborate with internal teams to ensure seamless delivery of services to clients.\n, • Achieve and exceed sales targets within the Media & Agency sector.\n, • Prepare and present proposals to prospective clients.\n, • Maintain up-to-date knowledge of the industry and market trends.\n, • Track and report on sales performance and client feedback to improve results.\n\n Profile \n A successful Sales Consultant should have: \n\n • Proven ability to build and manage client relationships effectively.\n, • Experience in sales within the Media & Agency industry.\n, • Strong communication and negotiation skills.\n, • Ability to work independently and as part of a team.\n, • A proactive and results-driven approach to achieving targets.\n, • Good understanding of current market trends and customer needs.\n, • Confidence in presenting ideas and solutions to clients.\n\n Job Offer \n\n • Competitive salary ranging from £25,200 to £30,800, dependent on the level of experience.\n, • Permanent position offering job security and growth potential.\n, • Additional company benefits to support your professional journey.\n\n If you're interested in this role, apply now.

HR Employee Relations Advisor \n Epsom \n Full-time \n Permanent \n Monday to Friday \n Parking onsite \n \n We have a great opportunity for an experienced ER Advisor to join a new client. \n You will provide advice and support to managers and employees on a range of employee relations matters, ensuring policies, procedures, and employment legislation are applied fairly and consistently across the business. \n This is an excellent opportunity for someone with experience in employee relations who enjoys building positive working relationships and supporting managers through a variety of people-related issues. \n You will need: \n\n • Previous experience in an HR or Employee Relations role.\n, • Good knowledge of UK employment law and HR best practice.\n, • Excellent communication and interpersonal skills.\n, • Strong organisational skills and attention to detail.\n, • The ability to manage a varied workload and prioritise effectively.\n, • A professional and confidential approach to handling sensitive information.\n, • Good IT skills, including Microsoft Office.\n\n Minimum Criteria: \n\n • CIPD Level 5 qualification minimum.\n, • Experience using HR information systems.\n, • Experience supporting employee relations casework in a fast-paced environment.\n\n Benefits Include: \n\n • Competitive salary\n, • Vehicle allowance\n, • Pension scheme\n, • Employee Assistance Programme\n, • Hybrid working (business level appropriate) after probation period.\n\n Refer a friend and earn a retail voucher worth up to £500! \n Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. \n By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. \n KW15738

Customer Services Representative \n Full time - 40 hours per week \n £30,000K Per Annum \n Raynes Park Area \n Lloyd Recruitment Services are happy to be representing our highly established client who are seeking a Customer Services Representative. You will become a key employee and deliver exceptional customer service at all times. You will provide accurate and professional support across a range of enquiries, ensuring customers receive the highest standard of service while working collaboratively with colleagues across the business. \n Key Responsibilities \n\n • Deliver excellent customer service via telephone and email.\n, • Respond promptly and professionally to enquiries from relevant colleagues and prospective customers.\n, • Process orders accurately and efficiently.\n, • Investigate customer queries, resolve issues wherever possible and communicate outcomes clearly and professionally.\n, • Make proactive outbound calls to customers regarding account information, products and services.\n, • Support the Finance team by processing payments securely over the telephone or online where required.\n, • Respond to customer enquiries relating to payments and account information.\n, • Liaise with internal departments to ensure customer issues, concerns or potential service impacts are communicated promptly.\n, • Welcome and assist visitors, maintaining a professional and courteous reception service.\n, • Contact customers regarding items that require further information or replacement.\n, • Register and maintain accurate customer records within internal systems.\n, • Perform accurate data entry and maintain customer information in line with company procedures and GDPR requirements.\n, • Provide administrative support to the Customer Services, Customer Experience and Accounts teams as required.\n, • Undertake additional duties appropriate to the role to support the wider business.\n\n What We Are Looking For \n\n • Previous experience in a customer service or customer support role.\n, • Excellent verbal and written communication skills.\n, • A professional and confident telephone manner.\n, • Strong attention to detail with a high level of accuracy.\n, • Good data entry and computer skills, including experience using Microsoft Office applications.\n, • Ability to prioritise workloads and meet deadlines in a busy environment.\n, • Strong organisational and multitasking skills.\n, • Ability to work independently as well as collaboratively within a team.\n, • GCSE (or equivalent) qualifications in English and Mathematics.\n\n Desirable \n\n • Experience working within a healthcare.\n, • Experience handling customer payments or supporting finance-related processes.\n, • Knowledge of CRM or customer database systems.\n\n \n \n \n Refer a friend and earn a retail voucher worth up to £500! \n Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. \n By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. \n IW15731

First class employer, genuine chance for people to develop within this customer service function or within several specialist teams in other areas of the business \n\n • Job Title/Location: Customer Service Consultant, Epsom/WFH\n, • Salary: £25,000 - £26,500 + bonus adds c.£1,000 + pension\n, • Office/WFH: 3 days office, 2 days WFH. Training is 100% office based\n, • Requirements: Telephone-based experience & open to recent graduates, school leavers & those returning to work. Ideally some previous experience in Financial Services, Insurance or Banking\n, • Role Snapshot: Liaising with new/prospective customers, answering queries, detailing product benefits with approx. 10-20% of your time focusing on administration\n\n The Company: Our client is a highly professional financial services company who base their customer services model on first-class customer service, as opposed to the hard sell. This role will expose you to both of their key markets and the focus is on providing information to customers/brokers, not advising. \n The Role: This Customer Service Consultant role is based around acting as the initial point of contact for prospective customers and intermediaries regarding their products and services. You are responsible for outlining the benefits of the relevant products/services, but without ‘selling or offering advice’. A real focus on providing information through 1st class customer service – key responsibilities include: \n\n • Maintain knowledge of all products & services including ISA’s, Bonds & Mortgages\n, • Deal with telephone calls promptly, accurately and efficiently\n, • Promote products and services, but without ‘selling’ & carry out market research\n, • Issue relevant literature, illustrations and application forms\n, • Proactively follow up enquiries & call existing mortgage customers\n, • Contact customers periodically regarding services and products\n, • Occasionally attend events and other functions to promote products and services\n\n Hours: Monday to Friday, 9am – 5.30pm \n Skills / Experience Required: For this Customer Service Consultant role our client will consider people who have telephone-based experience in any sector, ideally with some previous experience within Financial Services, Banking or Insurance. Our client will also consider recent graduates, school leavers and those returning to work, if they have some previous phones experience with customers. Good MS Office experience is sought, along with an eye for detail & accuracy within a fast-paced environment. \n Additional Information: This Customer Service Consultant role is a great opportunity for career progression. Salary is to £26,500 along with an annual bonus, pension, professional study sponsorship and free car parking. \n The Customer Service Consultant position is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of expertise include administration, compliance, business analysis, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.

Salary: £26,437 per annum Role: Full time, Monday to Friday, 8am – 5pmLocation: Office based - Thames DittonWe are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support.About us:Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England.Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management.Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams.As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner.We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates.Job Role:\n\n • Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. \n, • Schedule, confirm and reschedule service and installation appointments. \n, • Provide administrative support to the service and installation teams. \n, • Liaise with account customers and agencies, prioritising work and providing updates on additional work required. \n, • Contact existing customers to arrange annual boiler servicing appointments. \n, • Track parts and orders with suppliers, ensuring timely updates. \n, • Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. \n, • Communicate clearly and effectively with customers, colleagues and suppliers. \n, • Work collaboratively as part of a positive and supportive team. \n, • Carry out a range of general administrative and ad hoc duties as required.\nAbout you:\n\n, • Previous experience in a call centre environment is essential. \n, • Previous experience in a similar customer service or administrative role is essential. \n, • Experience within the industry would be beneficial but is not essential. \n, • Excellent telephone manner with a outstanding customer service skills.\n, • Strong written and verbal communication skills. \n, • Excellent organisational and time management skills and a high level of attention to detail.\n, • Ability to work effectively both independently and as part of a small team. \n, • A positive, proactive approach with good problem-solving skills.\nThe Benefits:\n\n, • Casual dress\n, • Company events\n, • On-site parking\n, • Opportunity for progression\nCould you be our Customer Service Coordinator?Right to Work in the UK:Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present.REF-229 915

Mixed Tax Manager – Advisory & Compliance | Leatherhead£55,000 - £75,000 + Hybrid Working + Excellent Benefits \n Build Your Career as a Tax Specialist. Are you an experienced tax professional looking for a role offering far more than tax compliance? \n This is an outstanding opportunity to join a highly respected independent accountancy practice based in Leatherhead, working alongside an experienced Senior Manager within a successful and growing tax team. You will manage a varied portfolio of clients, undertaking complex compliance work while gaining exposure to advisory projects, providing an excellent opportunity to become a trusted Tax Adviser. \n Working with entrepreneurial businesses, owner-managed businesses, partnerships, trusts and high-net-worth individuals, you will become a key member of the tax team, building long-term client relationships and helping clients navigate increasingly complex tax matters. \n The Opportunity \n Your responsibilities will include: \n\n • Reviewing Corporation Tax and Personal Tax compliance.\n, • Managing a varied portfolio of corporate and private clients.\n, • Providing tax planning and advisory services across a broad client base.\n, • Advising on Capital Gains Tax, Inheritance Tax, trusts, residence and domicile matters.\n, • Supporting business restructures, shareholder planning and property transactions.\n, • Assisting with HMRC enquiries and complex tax matters.\n, • Working closely with the Senior Manager to support the continued growth of the tax department.\n, • Collaborating with colleagues across the firm to deliver commercially focused tax solutions.\n, • Building strong client relationships and identifying opportunities to add further value.\n\n About You \n\n • ACA, ATT or CTA qualified, or approaching qualification.\n, • Experience gained within an accountancy practice.\n, • A strong grounding in both Personal and Corporate Tax.\n, • Experience of managing your own client portfolio.\n, • Exposure to advisory work or a genuine desire to develop further in this area.\n, • Excellent communication skills with the confidence to build trusted client relationships.\n, • Trust taxation experience would be advantageous, however it is not essential.\n\n Why Join This Firm? \n\n • A varied role combining technically challenging compliance work with increasing exposure to advisory projects.\n, • The opportunity to become a trusted Tax Adviser working alongside experienced tax specialists.\n, • Direct mentoring from an experienced Senior Manager.\n, • Exposure to high-quality clients including owner-managed businesses, high-net-worth individuals, partnerships and trusts.\n, • A collaborative and supportive working environment where your contribution is recognised.\n, • Hybrid working and genuine long-term career progression.\n\n Package \n A salary band of £55,000 - £75,000 has been set by Fletcher George as a guide and will depend on your experience. In addition, you will receive an excellent benefits package, hybrid working and ongoing professional development. \n Ready to Take the Next Step? \n If you are looking to join a respected practice where you can broaden your advisory expertise, work with an exceptional client base and build a long-term career with a firm committed to your professional development, we would love to hear from you. \n Apply today or contact Fletcher George Recruitment for a confidential discussion. We are arranging interviews now and look forward to helping you take the next exciting step in your tax career. \n About Fletcher George Recruitment \n Fletcher George Recruitment is a specialist Accountancy and Tax Recruitment Consultancy, working with leading firms across Surrey, London and the South East. We are passionate about connecting talented professionals with firms where they can develop, progress and enjoy long-term career success. \n Referral Bonus \n Know someone who would be perfect for this opportunity? Recommend them to Fletcher George Recruitment and, if we successfully place them, you will receive up to £500 in Amazon or John Lewis vouchers. Simply ask them to mention your name when they register with us.

Job Opportunity: Assistant Manager - External Auditor (those due to qualify in 2026 considered) \n Sector: Audit & Assurance \n Salary: £50,000-£60,000 dependent on experience (part-qualified salary to be discussed) \n \n TPF Recruitment is delighted to be working with a leading and well-established accountancy practice that is looking to recruit an External Auditor to join its growing audit team. \n \n This firm is known for its down-to-earth culture, friendly and collaborative working environment, and an ambitious audit department that continues to grow year on year. The team works with a broad and interesting client base, offering excellent exposure, support and long-term career progression. \n \n The Role \n \n As an External Auditor, you will play a key role in delivering high-quality audit services to a varied portfolio of clients, working closely with managers and partners in a supportive team environment. \n \n Key responsibilities will include: \n\n • Assisting with and leading statutory audits from planning through to completion\n, • Preparing audit files in line with professional and regulatory standards\n, • Performing audit testing, risk assessments and control evaluations\n, • Drafting audit reports, management letters and clear audit documentation\n, • Liaising directly with clients in a professional and confident manner\n, • Supporting junior team members during fieldwork and on-site audits\n, • Ensuring deadlines are met while maintaining a high standard of work\n, • Contributing to continuous improvement within the audit team and processes\nRequirements\n The Ideal Candidate \n \n The successful candidate is likely to have: \n\n • Experience working in external audit within a UK accountancy practice\n, • ACA or ACCA qualification, or currently studying towards one\n, • Strong technical knowledge of UK auditing standards\n, • Confidence communicating with clients and internal stakeholders\n, • A collaborative, approachable and professional working style\n, • Strong attention to detail and a proactive mindset\n, • A genuine interest in developing within audit and progressing your career\nBenefits\n What’s on Offer \n\n • Competitive salary dependent on experience. Likely in the region of £50,000-£60,000pa\n, • Supportive, friendly and ambitious audit team\n, • Exposure to a varied and high-quality audit client base\n, • Clear progression pathways and ongoing professional development\n, • Flexible and hybrid working options\n, • A positive culture where people are valued and supported\n\n \n For a confidential on this opportunity, or other accountancy practice opportunities, please reach out to Kourtney Luckett on , or via Kourtney Luckett | LinkedIn for a confidential conversation. \n \n Refer a Friend... \n \n We’re keen to remain the leading provider of top accountancy talent in the South East. To do this, we’re always looking to expand our network, and we know that great candidates like you can help us connect with other brilliant professionals. \n \n If your friends, family or colleagues are considering a new opportunity and have relevant experience in accountancy or tax, we’d love to speak with them. \n \n As a thank you, for every candidate you refer who we successfully place in a permanent role, we will give you £200 in Love2Shop vouchers. (Terms & Conditions apply)

Are you passionate about making a difference and helping others to fulfil their potential? \n \n Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? \n \n Then consider the role ofEmployment Adviserat Reed in Partnership! \n \n Please note, internal applications for this role close on 28/07/2026. \n \n Who we are: \n \n Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. \n \n Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. \n \n What is the role about? \n Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. \n \n Just some of your day-to-day responsibilities will include: \n Taking Ownership \n \n\n • \n Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. \n • \n Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. \n • \n Meeting and exceeding performance targets and Key Performance Indicators (KPIs). \n\n \n Working Together \n\n • \n Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. \n • \n Engaging with local employers to identify job opportunities. \n • \n Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. \n • \n Promoting the Restart Scheme within the community, raising awareness ofit'sbenefits and impact. \n\n \n Being Fair, Open, and Honest \n\n • \n Providing inclusive support and advice to people from all backgrounds. \n\n \n What’s in it for you? \n \n A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: \n \n\n • \n 25 days annual leave (pro-rata for part time) plus statutory bank holidays \n • \n Reed Pension Scheme \n • \n Award Winning Management & Leadership training \n • \n Professional & Personal Development Funds \n • \n Bi-annual pay reviews \n • \n Plus much more that can be found on our website. \n\n \n The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together - guide everything we do. Join us in delivering services that make a real difference. \n \n To be successful in this role, we are looking for someone with: \n\n • \n Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. \n • \n Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) \n • \n Experience of working in a fast paced, performance target driven environment. \n • \n Willingness to travel locally (e.g. to meet customers/employers). \n • \n A minimum of 2 A-Levels or an equivalent Level 3 Diploma. \n • \n GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents. \n\n Desirable Criteria: \n\n • \n Fluency in more than one language \n

Head of HR \n Salary: £70,000–£75,000 depending on experience + benefits \n Location: Purley, South London (Hybrid – 3 days office / 2 days home) \n About the Company \n Are you an experienced Head of HR, HR Director or Senior HR Manager looking for the opportunity to shape and build an HR function within a growing international business? \n Our client is an established creative services business supporting some of the world’s leading retailers and FMCG brands across multiple international markets. \n With over 35 years’ experience across brand strategy, packaging design, artwork, localisation and creative production, the business delivers end-to-end solutions from concept through to shelf. \n With headquarters in South London and operations across Europe and the USA, they are now looking for an experienced Head of HR to lead the people strategy and support the next stage of growth. \n The Role \n Reporting directly to the Directors and as part of the Senior Leadership Team, the Head of HR will take ownership of the company’s HR strategy, people function and employee experience. \n This is an exciting opportunity for an experienced HR leader who enjoys working in a growing, entrepreneurial environment and can combine strategic thinking with practical delivery. \n You will work closely with senior stakeholders to develop the HR function, strengthen culture, improve people processes and ensure the business has the right foundations in place to support continued international growth. \n Key Responsibilities \n\n • Develop and deliver the HR strategy aligned with business objectives and future growth plans.\n, • Act as a trusted HR partner to Directors and the Senior Leadership Team.\n, • Lead workforce planning, organisational design and succession planning.\n, • Build and develop the HR function as the business continues to grow.\n, • Shape company culture, employee engagement and the employee experience.\n, • Own the talent strategy and workforce planning approach.\n, • Partner with hiring managers and recruitment partners to attract the right talent.\n, • Support senior and specialist recruitment requirements.\n, • Improve candidate experience and employer branding.\n, • Provide commercially focused advice across employee relations, performance and people matters.\n, • Manage complex employee relations including grievances, disciplinaries, capability and absence.\n, • Ensure HR policies, procedures and documentation remain legally compliant.\n, • Support HR requirements across UK and international operations.\n, • Oversee payroll, reward, benefits and HR systems.\n, • Drive continuous improvement across HR processes and reporting.\n, • Provide HR insight and recommendations to support business decisions.\n, • Support leadership development, employee engagement and career development initiatives.\n\n About You \n We are looking for an experienced Head of HR / Senior HR professional who is commercially minded, approachable and passionate about building great workplace cultures. \n You will ideally have: \n\n • Senior HR experience within a growing, commercially focused organisation.\n, • Experience operating at a strategic HR level and partnering with senior leadership teams.\n, • Experience building, developing or improving an HR function.\n, • Experience supporting an international business environment.\n, • Strong knowledge of UK employment law and employee relations.\n, • Experience with organisational change, talent management and workforce planning.\n, • Experience overseeing payroll, reward and HR operations.\n, • Excellent communication and stakeholder management skills.\n, • CIPD qualification (ideally Level 5 or above) desirable, although equivalent senior HR leadership experience will be considered.\n\n What’s on Offer \n\n • Salary: £70,000–£75,000 depending on experience + benefits.\n, • Hybrid working – 3 days office / 2 days home.\n, • Opportunity to shape and develop the HR function within a growing international business.\n, • A senior leadership role with genuine influence and responsibility.\n

Temporary Customer Experience Advisor (Complaints)\n \n Location: Hybrid (initial training office-based) \n Contract: Temporary – 8 Weeks \n Hours: Full Time – 36 hours per week \n Salary: £19.00 per hour (£34,767 equivalent) \n Start Date: ASAP \n Are you passionate about delivering exceptional customer service and resolving complex complaints? We're recruiting on behalf of a respected organisation for an experienced Customer Experience Advisor to join their complaints team on an 8-week temporary assignment. \n This is an excellent opportunity for someone who thrives on problem-solving, enjoys making a positive difference for customers, and is confident managing complaints through to resolution. The Role\n Working within a busy customer experience team, you'll investigate and resolve customer complaints, taking ownership of cases from start to finish. You'll communicate with empathy, build strong relationships with customers and colleagues, and work collaboratively across the organisation to achieve positive outcomes. \n You'll identify the root cause of issues, ensure complaints are handled within agreed timescales, maintain accurate case records, and help identify opportunities to improve services and prevent recurring issues. Key Responsibilities\n\n • Manage customer complaints through to resolution.\n, • Investigate complex cases and gather relevant information.\n, • Deliver clear, professional and empathetic communication throughout the customer journey.\n, • Liaise with internal departments to resolve issues quickly and effectively.\n, • Maintain accurate records using CRM systems.\n, • Escalate high-risk or sensitive cases where appropriate.\n, • Identify complaint trends and contribute to continuous service improvement.\n, • Ensure all cases are managed in line with relevant policies and procedures.\nAbout You\n We're looking for someone who has: \n\n • Previous experience handling customer complaints.\n, • Excellent communication and relationship-building skills.\n, • Strong problem-solving and investigation abilities.\n, • Experience working with CRM systems.\n, • Excellent organisational skills and attention to detail.\n, • The ability to manage a varied workload and meet deadlines.\n, • A proactive approach with a genuine passion for delivering outstanding customer service.\n\n Experience within housing, property, public sector or regulated environments would be advantageous but is not essential. What's on Offer\n\n • £19.00 per hour.\n, • 36-hour working week:\n, • Monday to Thursday: 9:00am – 5:15pm\n, • Friday: 9:00am – 5:00pm\n, • Immediate start available.\n, • Initial office-based induction, with hybrid working/flexibility potentially available depending on experience and business requirements.\n, • Opportunity to gain valuable experience within a well-established customer-focused organisation.\n\n If you're an experienced complaints professional who enjoys finding solutions and delivering excellent customer outcomes, we'd love to hear from you. Apply today for immediate consideration. \n \n \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested. \n

Our client is one of the leading employers in the area and are seeking a New Business Representative. \n They offer professional and structured training and development opportunities, genuine career progression and a benefits package which is second to none. \n\n • Epsom\n, • £25,000 - £26,500 (DOE) + discretionary bonus\n, • Hybrid\n, • 25 days holiday rising to 28 + option to buy and sell holiday\n, • Monday – Friday, 9am – 5:30pm\n\n Job Description: \n\n • Maintain an up to date knowledge of all products and services offered by the company.\n, • Respond promptly, accurately and efficiently to enquiries from customers.\n, • Proactively follow up enquiries made through marketing activities or the website\n, • Deal with general tasks and special projects that are customer related.\n, • Promote the products and services offered, giving information on mortgages and additional loans to prospective and existing customers and to intermediaries.\n, • Proactively calling customers to provide details of alternative mortgage solutions.\n\n Person Specification: \n\n • Previous experience of working with savings or mortgages would be advantageous.\n, • Confident, clear and professional telephone manner.\n, • Strong administrative and organisational ability and a keen attention to detail.\n\n Benefits \n\n • Pension Scheme\n, • BUPA Membership\n, • Professional Study Support\n, • Free Parking\n, • Social Events\n, • Staff monthly draw\n, • Perkbox\n, • Life assurance\n, • Income protection\n, • Season ticket loan\n, • Buy and sell holiday\n\n \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Graduate/College Leaver Opportunities \n Our client is one of the leading employers in the area and are seeking a New Business Representative. \n They offer professional and structured training and development opportunities, genuine career progression and a benefits package which is second to none. \n\n • Epsom\n, • £25,000 - £26,500 (DOE) + discretionary bonus\n, • Hybrid\n, • 25 days holiday rising to 28 + option to buy and sell holiday\n, • Monday – Friday, 9am – 5:30pm\n\n Job Description: \n\n • Maintain an up to date knowledge of all products and services offered by the company.\n, • Respond promptly, accurately and efficiently to enquiries from customers.\n, • Proactively follow up enquiries made through marketing activities or the website\n, • Deal with general tasks and special projects that are customer related.\n, • Promote the products and services offered, giving information on mortgages and additional loans to prospective and existing customers and to intermediaries.\n, • Proactively calling customers to provide details of alternative mortgage solutions.\n\n Person Specification: \n\n • Confident, clear and professional telephone manner.\n, • Strong administrative and organisational ability and a keen attention to detail.\n\n Benefits \n\n • Pension Scheme\n, • BUPA Membership\n, • Professional Study Support\n, • Free Parking\n, • Social Events\n, • Staff monthly draw\n, • Perkbox\n, • Life assurance\n, • Income protection\n, • Season ticket loan\n, • Buy and sell holiday\n\n \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.