Trabajos process improvement en NorwichCrear alertas

Your new companyAre you a quality-driven professional with a strong engineering foundation and a passion for building robust systems that make operations safer, smarter, and more consistent? We are looking for a Quality, Health & Safety Manager who will take ownership of the QHSE strategy and lead the charge in elevating standards across the business. Your new roleYou will lead all quality and health & safety strategy for the site, with a supporting team of QA's, QC's and an experienced HSE Co-ordinator. \n\n • Quality Strategy - Develop, implement, and continuously refine our Quality Management System, ensuring compliance with ISO standards and customer expectations.\n, • Process Improvement - Drive root-cause analysis, corrective actions, and long-term preventive measures across engineering and production.\n, • Health & Safety Oversight - Maintain a safe working environment through audits, risk assessments, and proactive safety initiatives.\n, • Cross-Functional Leadership - Partner with engineering, operations, and senior leadership to embed quality into every stage of the product life cycle.\n, • Compliance & Auditing - Lead internal audits, manage external certification bodies, and ensure documentation is always audit-ready.\n\n What you'll need to succeed \n\n • A strong engineering background - mechanical, manufacturing, electrical, or similar.\n, • Proven experience in quality management, ideally within a technical or industrial environment.\n, • Solid understanding of ISO 9001, continuous improvement tools (5 Whys, FMEA, Six Sigma), and risk-based thinking.\n, • Confident communicator who can influence, coach, and challenge.\n, • A proactive mindset with a passion for building systems that prevent problems rather than react to them.\n, • Health & Safety qualified (Nebosh Gen Cert/Diploma)\n\n What you'll get in returnWorking 37.5 hours, with an early finish on Friday. Salary range £50-60k, enhanced pension, 25+8 holidays, free parking, 4 x life assurance, enhanced sick pay scheme following probationary period. Annual management bonus.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Management Accountant \n Norwich £40,000 + study support \n Keeler Recruitment are delighted to be supporting a well established and successful business in the recruitment of a Management Accountant. \n This is an excellent opportunity to join a growing organisation in a broad and commercially focused role. Reporting to the Finance Director, you will play a key part in delivering accurate financial reporting, supporting strategic decision making and ensuring the smooth running of the finance function. \n The role \n This is a varied position with responsibility for producing monthly management accounts, managing payroll and VAT, supporting the year end process and providing financial insight to support business performance. You will also contribute to the continuous improvement of finance systems, reporting and internal controls. \n Key responsibilities include: \n\n • Preparing monthly management accounts and associated financial reporting\n, • Monitoring financial performance against budgets and forecasts\n, • Managing payroll and ensuring statutory compliance\n, • Preparing quarterly VAT returns and balance sheet reconciliations\n, • Supporting the year end accounts process and external audit\n, • Producing KPI reporting and financial analysis\n, • Identifying and implementing process improvements across the finance function\n, • Maintaining robust financial controls and compliance\n, • Supporting and developing members of the finance team\n\n About you \n\n • Fully qualified, part qualified or qualified by experience\n, • Previous experience in a management accounting role\n, • Strong understanding of payroll, VAT and financial reporting\n, • Excellent Excel and analytical skills\n, • Confident communicator with the ability to build strong relationships across the business\n, • Experience of Power BI or similar reporting tools would be advantageous\n\n This is a fantastic opportunity to join a well established business where you can make a genuine impact, working in a varied role with exposure across all areas of the finance function. \n For further information or a confidential discussion, please get in touch. \n

Norfolk Wildlife Trust are seeking a Management Accountant to join our Finance Team. \n Management Accountant \n Contract type: Permanent \n Working hours: Full time, 35 hours per week \n Salary: £34,877 per annum \n Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY \n About Us \n Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places. \n Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands. \n About You and the Role \n We are offering the opportunity to join our Finance team, working with the operational and strategic leadership of the Trust from development of budget to delivering results, providing financial insight which supports decision making and drives financial performance. \n The successful candidate will be a fully qualified accountant with a curious mindset and extensive experience in the production of management information, budgets and forecasts. They will have the ability to build strong working relationships across the organisation and to effectively communicate financial concepts to colleagues outside of the Finance team, establishing themselves as a key point of contact in providing valuable financial insight. \n Your main duties will include; \n\n • Maintaining business relationships\n, • Regular budget holder meetings\n, • Detailed variance analysis\n, • Monthly management accounts\n, • Budget setting\n, • Restricted fund accounting\n, • VAT review and return preparation\n, • Management of the fixed asset register\n, • Continuous improvement of the finance function\n, • Year-end deliverables\n\n In return, we offer a competitive benefits package. \n Closing date: 5pm, Monday 20 July 2026 \n Interviews are likely to be in two stages and be w/c 3rd August. \n Interested? \n If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position. \n We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible. \n No agencies please.

QHSE Manager \n\n • Location: Norwich\n, • Monday to Friday Days\n, • £50,000 - £60,000\n\n We are seeking a QHSE Manager to lead and continuously improve the Quality, Health, Safety, and Environmental (QHSE) management systems at our manufacturing facility. This role is crucial for ensuring that our products, processes, and systems consistently meet customer expectations, regulatory requirements, and industry standards, while maintaining a safe and environmentally responsible workplace. \n Day-to-day of the role: \n\n • Lead the implementation and management of the Quality Management System (QMS) in accordance with ISO 9001 standards.\n, • Develop and monitor quality KPIs, manage customer complaints, and lead quality audits.\n, • Implement and monitor health and safety policies, conduct risk assessments, and lead incident investigations.\n, • Ensure compliance with environmental legislation, develop environmental policies, and conduct audits.\n, • Act as the site lead for QHSE matters, providing guidance and support to the team.\n, • Drive continuous improvement projects to enhance product quality, process capability, safety performance, and environmental standards.\n\n Required Skills & Qualifications: \n\n • Certifications in Quality, Health & Safety, or Environmental Management (e.g., ISO 9001 Lead Auditor, Six Sigma, NEBOSH, IOSH, ISO 14001).\n, • Degree or equivalent qualification in Quality, Engineering, Manufacturing, or a related discipline preferred.\n, • Minimum 3 years’ experience in QHSE or Quality Management within a manufacturing environment.\n, • Strong working knowledge of ISO 9001, ISO 14001, and ISO 45001 management systems.\n, • Proven experience in leading quality improvement initiatives and managing audits.\n, • Strong leadership, communication, and stakeholder management skills.\n, • Proficient in Microsoft Office applications and QHSE management systems.\n\n Benefits: \n\n • Competitive salary and benefits package.\n, • Opportunities for professional development and certifications.\n, • Supportive and dynamic work environment focused on continuous improvement and operational excellence.\n\n To apply for the QHSE Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Paraplanner \n A highly respected financial planning firm is seeking an experienced and qualified Paraplanner to join its growing technical team. This is an excellent opportunity to join a collaborative and forward-thinking business where paraplanners are a valued part of the advice process. \n The successful candidate will support advisers through the preparation of high-quality suitability reports, technical research, and financial planning recommendations across pensions, investments and protection. \n Key Responsibilities \n\n • Prepare suitability reports across pensions, investments and protection.\n, • Conduct technical, product and provider research.\n, • Support advisers with recommendations and financial planning strategies.\n, • Liaise with advisers, administrators and providers to progress cases efficiently.\n, • Ensure work meets regulatory and compliance standards.\n, • Contribute to the ongoing improvement of paraplanning processes.\n\n About You \n\n • Level 4 Diploma in Financial Planning (or equivalent).\n, • Previous paraplanning experience within a financial planning environment.\n, • Strong technical knowledge of pensions and investments.\n, • Excellent report-writing skills and attention to detail.\n, • Organised, proactive and able to work independently or as part of a team.\n, • Progress towards Chartered status would be advantageous.\n\n What's on Offer \n\n • Hybrid working.\n, • Competitive salary dependent on experience.\n, • Strong pension and wider benefits package.\n, • Support towards further professional qualifications, including Chartered status.\n, • Clear career development opportunities within a supportive technical team.\n\n This is a fantastic opportunity for a qualified paraplanner looking to join a stable, professional firm that invests in its people and supports long-term career progression.

Systems Accountant \n Norwich | £48,000 - £56,000 | 6-Month Fixed-Term Contract \n A six-month opportunity has arisen for a Systems Accountant to play a key role in the implementation of a new finance system for a Norwich-based organisation. \n Working closely with the Finance Director, you'll help prepare the finance team for the transition, review existing reporting processes and support improvements across systems, management information and financial reporting. \n This is a broad role that combines finance, systems and reporting, offering plenty of autonomy and the opportunity to contribute to a significant finance transformation project. \n The Role \n As Systems Accountant, you'll support the implementation of a new ERP system whilst helping to improve the quality, efficiency and resilience of the finance function. \n Your responsibilities will include: \n\n • Supporting the implementation of a new finance system\n, • Reviewing and improving management accounting processes\n, • Developing reporting and management information\n, • Providing technical support on finance systems and reporting\n, • Working with colleagues to improve financial processes and controls\n, • Supporting finance projects and wider systems developments\n, • Working closely with the Finance Director on finance transformation initiatives\n\n About You \n You'll be a qualified accountant (ACA, ACCA or CIMA) with strong finance systems experience and the ability to bridge the gap between finance and technology. \n You'll ideally have experience of: \n\n • ERP systems such as SAP, Oracle or Microsoft Dynamics\n, • Reporting tools including Power BI\n, • Finance systems implementation or process improvement projects\n, • Management reporting and financial analysis\n, • Solving complex problems and improving processes\n\n You'll be comfortable working independently, managing your own workload and building effective relationships across the wider business. \n What's on Offer? \n\n • £48,000 - £56,000 salary\n, • Six-month fixed-term contract\n, • Competitive pension scheme\n, • Generous annual leave\n, • Free on-site parking\n, • A varied role with a high level of autonomy\n, • The opportunity to develop and enhance a finance function during a significant systems implementation\n\n Please apply online or contact Justin Murray at Big Sky Additions for more information.

NXTGEN are delighted to be working with a highly successful, fast-growing and well-established business to recruit a Senior Management Accountant. This is an excellent opportunity for a driven Senior Management Accountant to join a dynamic and commercially focused finance team within a business that continues to expand organically. The successful Senior Management Accountant will gain exceptional exposure across multiple entities, working closely with senior stakeholders and playing a key role in shaping group-level financial insight. \n This role offers a genuine blend of technical accounting and commercial exposure, making it ideal for someone looking to step into a broader, more influential position within a growing group structure. You will be joining a business that values development, progression and internal promotion, with clear opportunities to advance your career long term. Key Responsibilities\n\n • Prepare consolidated monthly management accounts across multiple entities within the group.\n, • Deliver accurate and timely financial reporting to senior stakeholders.\n, • Support the month-end and year-end close processes.\n, • Analyse group performance, providing meaningful commentary on variances and trends.\n, • Assist with budgeting, forecasting and long-term financial planning.\n, • Ensure intercompany reconciliations are completed and maintained accurately.\n, • Work closely with operational and commercial teams to support decision-making.\n, • Support continuous improvement of reporting processes and financial controls.\n, • Assist with audit preparation and liaise with external auditors where required.\n, • Contribute to projects including systems improvements and process optimisation.\n\n The successful candidate will be a qualified accountant (ACA, ACCA or CIMA) or a finalist with strong relevant experience in management accounting, group accounting or financial reporting. They will have strong technical accounting knowledge, excellent analytical skills and a high level of attention to detail. They will be a confident communicator with the ability to build strong relationships and influence non-finance stakeholders, alongside a proactive and ambitious mindset with a genuine desire to develop within a growing group environment. Advanced Excel skills and experience working with financial systems are also essential. \n This is a fantastic opportunity for a Senior Management Accountant to join a forward-thinking business that offers genuine career progression and exposure across a multi-entity group structure. You will work closely with an experienced leadership team, gain insight into commercial decision-making at a high level, and play a key role in supporting continued business growth. A competitive salary and benefits package is on offer, along with strong development opportunities.

Location: Norfolk (Hybrid Working Available)Hours: 37.5 hours per week, flexible shifts between 08:00–20:00, Monday–Sunday \n Our client is seeking an experienced Customer Services Team Manager to lead a busy customer care operation. This is an excellent opportunity for an ambitious people manager who is passionate about delivering outstanding customer experiences, driving operational performance, and supporting the development of a high-performing team. \n The successful candidate will be responsible for managing day-to-day service delivery, ensuring customer issues are resolved effectively, and fostering a culture of continuous improvement. \n Key Responsibilities \n Team Leadership & Development \n\n • Lead, coach and develop a customer service team to achieve individual and team objectives.\n, • Conduct regular performance reviews, coaching sessions and development plans.\n, • Motivate employees and create a positive, customer-focused culture.\n, • Manage performance, attendance and employee engagement.\n\n Operational Management \n\n • Monitor service levels, productivity, quality standards and KPIs.\n, • Manage workflow and resource planning to ensure efficient service delivery.\n, • Identify opportunities for process improvement and implement best practices.\n, • Support business growth through effective operational management.\n\n Customer Experience \n\n • Ensure high levels of customer satisfaction across all interactions.\n, • Take ownership of escalated customer complaints and complex enquiries.\n, • Drive service improvements through customer feedback analysis.\n, • Promote a professional, empathetic and solution-focused approach.\n\n Systems & Technology \n\n • Support the effective use of customer service systems and digital platforms.\n, • Assist with system improvements, testing and implementation activities.\n, • Ensure team members are fully trained and confident using operational systems.\n\n Compliance & Reporting \n\n • Maintain compliance with company policies, regulatory requirements and data protection standards.\n, • Produce regular performance reports and management information.\n, • Analyse service trends and provide recommendations for improvement.\n\n Essential Requirements \n\n • Previous experience managing a customer service, contact centre or operational team.\n, • Proven ability to drive performance and achieve operational targets.\n, • Strong people management and coaching skills.\n, • Excellent verbal and written communication skills.\n, • Customer-focused approach with strong problem-solving abilities.\n, • Competent user of Microsoft Office applications.\n, • Ability to work in a fast-paced and changing environment.\n\n Desirable Requirements \n\n • Experience within a contact centre environment.\n, • Experience managing KPI-driven customer service teams.\n, • Knowledge of workforce planning and performance metrics.\n, • Experience using contact centre technology platforms.\n, • Understanding of GDPR and regulatory compliance.\n, • Exposure to healthcare, telecare or technology-led service environments.\n, • Experience with Genesys or similar customer engagement platforms.\n\n Benefits \n\n • Competitive salary and bonus scheme.\n, • Hybrid working arrangement.\n, • Enhanced annual leave entitlement.\n, • Pension scheme.\n, • Employee assistance programme.\n, • Retail and lifestyle discount schemes.\n, • Free parking.\n, • Ongoing training and development opportunities.\n\n Ideal Backgrounds \n\n • Customer Services Team Manager\n, • Contact Centre Team Manager\n, • Customer Care Manager\n, • Service Delivery Team Leader\n, • Operations Team Manager\n, • Call Centre Manager\n

Senior Supplier Quality Engineer \n An established global manufacturer is seeking an experienced Senior Supplier Quality Engineer to drive supplier quality excellence across a diverse portfolio of plastics and electromechanical components. \n The Role \n You will lead supplier qualification, development, and performance improvement activities, ensuring suppliers consistently meet quality, reliability, and manufacturing standards. Working closely with Engineering, Operations, and Supply Chain teams, you'll support both new product introductions and ongoing production quality improvements. \n Key Responsibilities \n\n • Qualify, develop, and manage suppliers of plastics, injection moulded components, electromechanical parts, connectors, cables, and mechanical assemblies.\n, • Conduct supplier audits and drive corrective actions, process improvements, and quality performance initiatives.\n, • Lead APQP, PPAP, PFMEA, Control Plans, MSA, FAI, and supplier validation activities.\n, • Support new product introductions, ensuring supplier readiness and successful production launches.\n, • Drive process capability improvements, defect reduction, and continuous improvement programmes.\n, • Lead structured root cause investigations using 8D, 5 Whys, and similar methodologies.\n, • Monitor supplier quality metrics and ensure compliance with quality management systems and specifications.\n\n About You \n\n • Degree qualified in Mechanical, Manufacturing, Materials, Plastics Engineering, or a related discipline.\n, • Significant Supplier Quality Engineering experience within plastics, electromechanical, or mechanical manufacturing environments.\n, • Strong knowledge of injection moulding, tooling, plastics processing, and supplier quality systems.\n, • Experience with APQP, PPAP, PFMEA, MSA, GD&T, statistical process control, and supplier audits.\n, • Excellent problem-solving, communication, and stakeholder management skills.\n, • Able to travel internationally as required.\n\n Desirable Experience \n\n • Mold flow analysis, tooling qualification, and plastics material selection.\n, • Electromechanical components such as switches, sensors, motors, or precision mechanisms.\n, • ISO 9001, ISO 13485, or IATF 16949 quality standards.\n, • Six Sigma, Lean Manufacturing, or Continuous Improvement methodologies.\n, • Experience with PLM, ERP, and MES systems.\n\n What's on Offer \n\n • Opportunity to work within a global, technology-led manufacturing environment.\n, • Exposure to innovative products and international supplier networks.\n, • Competitive salary, bonus, and comprehensive benefits package.\n, • Strong career development and continuous improvement culture.\n\n You will receive an excellent Salary and Benefits package, along with opportunities for progression. \n If you're a hands-on Supplier Quality professional with expertise in plastics and electromechanical manufacturing, we'd love to hear from you. \n \n

NXTGEN are excited to be partnering with an award-winning, internationally recognised business to recruit a Management Accountant into their growing finance team. \n This isn't your typical month-end focused accounting role. As Management Accountant, you'll become a key business partner, working with stakeholders across multiple departments to deliver meaningful financial insight, influence decision-making and support a business that's continuing to evolve. \n Alongside ownership of the monthly management accounts, you'll play a central role in budgeting, forecasting, financial planning and several exciting systems and process improvement projects, making this an ideal opportunity for someone who enjoys variety and wants to make a genuine impact. What you'll be doing\n\n • Producing monthly management accounts and insightful financial reporting\n, • Partnering with budget holders to support budgets, forecasts and strategic planning\n, • Providing commercial analysis to help drive business performance\n, • Monitoring KPIs, profitability and cash flow, highlighting trends and opportunities\n, • Supporting year-end accounts, audit and statutory reporting\n, • Playing a key role in improving finance processes and helping shape new systems\n, • Becoming a go-to expert for the organisation's project costing platform, supporting colleagues across the business\nWhat we're looking for\n\n, • ACA, ACCA or CIMA qualified, part-qualified or qualified by experience\n, • Previous experience producing management accounts\n, • Strong Excel skills and confidence working with finance systems\n, • Naturally curious with a commercial mindset and excellent analytical skills\n, • Someone who enjoys building relationships and working closely with non-finance stakeholders\n, • A proactive individual who enjoys improving processes rather than simply maintaining them\nWhy apply?\n This is an opportunity to join a business that's genuinely different. With a collaborative culture, international reach and a strong focus on innovation, you'll be joining a finance team where your ideas will be welcomed, your development supported and your work will have a visible impact across the wider organisation. \n Based in Norwich city centre, the role offers hybrid working, an excellent benefits package and genuine opportunities for long-term career development. \n If you're looking for a Management Accountant role where you can add value beyond the numbers, we'd love to hear from you. \n Salary offered DOE

Quality Control Technician \n Location: Norwich Full-Time | Temporary 3 – 6 months \n About the Role \n An exciting opportunity has arisen for an experienced Quality Control Technician to join a well-established engineering and manufacturing business. Working within the Quality Department, you will play a key role in ensuring that components, assemblies, and finished products meet stringent quality standards and engineering specifications. \n This is an excellent opportunity for a quality-focused individual who enjoys working in a hands-on manufacturing environment and is passionate about continuous improvement, accuracy, and maintaining the highest levels of product quality. \n Key Responsibilities \n\n • Carry out inspections of purchased goods both at supplier premises and upon receipt, completing all required documentation and reports.\n, • Inspect in-house manufactured components to ensure compliance with engineering drawings and specifications.\n, • Perform inspections during the build process, on final assemblies, and on returned equipment.\n, • Conduct dimensional checks and investigations as required, recording findings accurately.\n, • Undertake calibration of measuring instruments, including micrometres, verniers, pressure gauges, and other precision tools.\n, • Maintain calibration records and procedures in line with business requirements.\n, • Monitor and report on temperature control within the standards room.\n, • Ensure all quality activities are completed accurately, efficiently, and within agreed timescales.\n, • Adhere to all health and safety procedures and contribute to maintaining a safe working environment.\n, • Support the wider Quality team and undertake additional duties as reasonably required.\n\n About You \n To be successful in this role, you will have previous experience within a Quality Control position in a manufacturing or engineering environment and be confident using a range of inspection and measurement equipment. \n Essential Requirements \n\n • Previous experience working in a Quality Control role.\n, • Experience using and programming Coordinate Measuring Machines (CMM).\n, • Knowledge of calibration methods for mechanical tooling.\n, • Ability to read and interpret engineering drawings.\n, • Experience using a variety of measuring instruments, including:\n \n, • Internal and external micrometres\n, • Depth gauges\n, • Verniers\n, • Measuring equipment up to 1.5 metres\n \n, • Experience working within a manufacturing environment.\n, • Competent user of Microsoft Office and business IT systems.\n, • Excellent analytical, problem-solving, and decision-making skills.\n, • High level of attention to detail and accuracy.\n, • Strong written and verbal communication skills.\n, • Ability to work to challenging deadlines.\n, • Self-motivated with a proactive approach.\n, • Strong team player with a desire to contribute to business success.\n\n Hours & Salary \n\n • 7.45 – 4.30 Monday – Thursday 7.45 – 12.15 Friday\n, • £13.73 - £15 per hour\n\n What We're Looking For \n We're seeking a motivated and detail-oriented individual who takes pride in quality, enjoys solving problems, and thrives in a fast-paced engineering environment. You'll be confident working independently while also collaborating effectively with colleagues across the business. \n Apply Today \n If you have a strong background in quality inspection, calibration, and manufacturing processes, and are looking for your next challenge within a successful engineering organisation, we'd love to hear from you. \n

Earn £33,700 to £35,400 in a hands-on Monday-to-Friday quality role where your experience will directly improve manufacturing standards. \n Quality Technician – Manufacturing \n Norwich area, Norfolk£33,700 to £35,400 per annum, plus bonus and benefitsMonday to Friday | 40 hours per weekPermanent, full-time | 100% site-based \n Take ownership of quality on the factory floor \n An established UK manufacturing business is creating several new opportunities for experienced Quality Technicians to join its site-based team in the Norwich area. \n Reporting to the Quality Manager, you will monitor quality throughout the manufacturing process, identify defects and non-conformities, investigate recurring issues and help ensure every finished product meets the required standards. \n This is a practical, hands-on role working closely with Production teams. You will be visible on the factory floor, supporting quality at every stage and contributing to improvements that reduce waste, prevent repeat issues and strengthen overall product quality. \n Essential experience \n Previous quality inspection, quality control or quality assurance experience within a manufacturing environment is essential. \n Applications without relevant manufacturing-quality experience will not be progressed. \n What’s in it for you? \n\n • £33,700 to £35,400 per annum\n, • Eligibility for a company bonus\n, • Monday to Friday working hours\n, • 4% employee pension contribution\n, • 5% employer pension contribution\n, • 22 days’ annual leave plus bank holidays\n, • Holiday increasing to 25 days with length of service\n, • Option to purchase two additional holiday days each year\n, • Life assurance\n, • Paid volunteering time\n, • Free on-site parking\n, • A newly created role with no direct reports\n\n What you’ll be doing \n\n • Carrying out quality inspections throughout manufacturing, fabrication and assembly\n, • Monitoring production activity to ensure products meet company standards\n, • Ensuring processes follow approved quality procedures and Standard Operating Procedures\n, • Identifying defects, non-conformities and process deviations\n, • Escalating quality concerns and working with Production teams to resolve them\n, • Completing final inspections of finished products\n, • Checking dimensions, functionality, finish and overall product appearance\n, • Ensuring products meet customer specifications and relevant standards\n, • Maintaining accurate inspection records and quality documentation\n, • Reporting recurring defects, repairs, remakes and improvement opportunities\n, • Supporting customer complaint investigations and root cause analysis\n, • Assisting with corrective and preventive actions\n, • Supporting Continuous Improvement, Lean manufacturing and 5S activity\n, • Helping maintain a safe, clean and organised manufacturing environment\n\n What we’re looking for \n You will need: \n\n • Previous quality inspection, quality assurance or quality control experience within manufacturing\n, • Experience working in a factory, production, fabrication or assembly environment\n, • A good understanding of manufacturing processes and quality standards\n, • Experience identifying defects and non-conforming products\n, • Experience working with Standard Operating Procedures\n, • Strong attention to detail and a right-first-time mindset\n, • The confidence to challenge standards professionally and constructively\n, • Strong communication skills and the ability to work across departments\n, • Good organisation and time-management skills\n, • Confidence maintaining accurate records and producing clear reports\n, • Competence using Microsoft Office applications\n, • A reliable, proactive and safety-conscious approach\n\n Knowledge of ISO 9001, root cause analysis, 5 Whys, Fishbone, corrective and preventive action, Lean manufacturing, 5S or Continuous Improvement would be advantageous. \n Apply now \n This is an excellent opportunity to join an established manufacturing business where quality is taken seriously and your contribution will be visible. \n You will be trusted to identify concerns, support Production teams and help deliver improvements that make a genuine difference. \n Apply with your CV today to be considered. \n Applicants must already have the right to work in the UK, as sponsorship is not available. No agencies, please. \n Is this role right for you? \n This position would suit someone currently working as a Quality Technician, Manufacturing Quality Technician, Quality Inspector, Quality Control Technician, QC Technician, QA Technician, Quality Assurance Technician, Manufacturing Quality Inspector or Product Quality Inspector. \n Whatever your current title, you must have practical quality experience gained within a manufacturing environment.

My client is looking for an experienced Administration Manager to join their established Financial Planning administrative support team; this is an excellent opportunity to join an incredibly well-established team of wealth management and retirement provision, professionals. \n My client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This is a pivotal leadership role, responsible for managing a multi-skilled administration team, ensuring regulatory compliance, driving efficiencies, and delivering excellent outcomes for both clients and advisers.You will oversee workflow across Financial Services on a daily basis, supporting the servicing of existing business, the submission of new investments and play a key role in developing people, processes, and systems in line with business strategy and FCA expectations.\n Key responsibilitiesYou will have lead, motivate and manage a team of administrators and technical staff (circa 20 team members)You will monitor workloads, allocate work, points of contact, rotas and cover to ensure efficient service of deliveryYou will oversee administration and technical support across Wealth, Corporate and Protection businessYou will work closely with the Compliance Manager to ensure FCA and compliance requirements are consistently met and embedded within the teamYou will promote a strong TCF culture, placing excellent client outcomes at the centre of all support functionsYou will identify training needs and implement development, coaching and CPD plansYou will conduct appraisals, one-to-ones, probation reviews and performance managementYou will recruit, develop and resource the team to meet current and future business needsYou will answer and support day-to-day product and process queriesYou will review, improve and implement new processes, efficiencies and system changesYou will manage and contribute to projects, including IT and e-commerce initiativesYou will liaise closely with Compliance, Directors, Product Providers and key stakeholdersYou will provide information to the Senior Management team and Directors around work undertaken by administrators, and where any backlogs may developYou will ensure company values are upheld across all Financial Services staff under your managementYou will provide management reporting and updates to the DirectorsYou will engage with and ensure most effective use of my client chosen CRM – Intelligent Office.What my client is looking forYou will be a confident and capable people manager with strong Financial Services knowledge and a proactive, improvement-focused mindset.Essential skills and experience:You will have proven experience managing administration teams within Financial ServicesYou will have strong people management, coaching and leadership skillsYou will have good knowledge of life assurance, pensions and investment productsYou will have excellent organisational, prioritisation and delegation skillsYou will possess the ability to analyse workflows and implement efficiencies and improvementsYou will be a confident communicator, able to motivate, influence and engage teams and stakeholdersYou will have experience in training, development and performance managementWhy apply for this positionThis is a key leadership role within a respected Financial Services businessAn opportunity to shape and improve systems, processes and team developmentA chance to become a supportive senior leader, working in a collaborative working environmentA chance to focus on quality, compliance and client outcomes — not just volumeMy client offers long-term career development within a growing organisationBenefits\n\n • Company pension\n, • 25 days holiday + BH (option to purchase additional holiday each year)\n, • Death in Service 4 x Salary\n, • Bupa Cashplan\n, • Annual pay review\n, • Annual group bonus (discretionary)\n, • Regular work social events\n, • Support of professional training and development (CII exams)\n\n

Your new companyProgressive council serving thriving coastal, rural and market town communitiesYour new roleChief Financial AccountantHybrid 2 days on site £50,000 to £60,000An exciting opportunity has arisen for an experienced Chief Financial Accountant to join a well-established district council based in the beautiful coastal area of the East of England. The area boasts stunning countryside, vibrant market towns and a strong sense of community, while remaining well-connected to Norwich, Cambridge and London.This is a key technical finance role, leading on statutory accounts, external audit, treasury-related matters, financial governance, and supporting the organisation through Local Government Reorganisation (LGR). Reporting to the Assistant Director of Finance and Assets, you will play a pivotal role in ensuring the council maintains the highest standards of financial stewardship and compliance.You will be responsible for: \n\n • Leading the annual Statement of Accounts process and year-end closure programme.\n, • Managing the relationship with external auditors and acting as the council's primary audit contact.\n, • Coordinating the production of high-quality audit working papers and supporting documentation.\n, • Providing expert technical accounting advice to senior officers, members, and external stakeholders.\n, • Ensuring compliance with relevant legislation, accounting standards, CIPFA guidance and governance requirements.\n, • Supporting budget setting processes and annual Council Tax determination.\n, • Overseeing government returns and statutory financial submissions.\n, • Managing the council's insurance arrangements and associated claims processes.\n, • Leading responses to financial consultations and monitoring emerging legislative and accounting developments.\n, • Supporting and contributing to Local Government Reorganisation workstreams and technical accounting requirements.\n, • Building strong relationships across services to promote sound financial management and governance.\n\n What you'll need to succeed \n\n • CCAB qualification (CIPFA, ACA, ACCA or equivalent).\n, • Significant experience within a local government finance environment.\n, • Extensive knowledge of local authority finance and accounting requirements.\n, • Strong understanding of statutory accounts production and year-end processes.\n, • Experience managing or coordinating external audit activities.\n, • Excellent knowledge of local government financial legislation, accounting standards and regulatory requirements.\n, • Strong analytical, report writing and presentation skills.\n, • Experience providing professional financial advice to senior stakeholders and elected members.\n, • Ability to manage multiple priorities and work effectively under pressure.\n\n Desirable \n\n • Knowledge of treasury management and capital finance regulations.\n, • Understanding of Business Rates Retention, Council Tax and Collection Fund accounting.\n, • Experience leading service improvement or finance transformation initiatives.\n, • Previous involvement in Local Government Reorganisation programmes.\n, • Team leadership or management experience.\n, • Procurement and contract management knowledge.\n\n What you'll get in returnFlexible working options available.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Quality & Compliance \n Norwich, Norfolk (Hybrid Working Available)£40,000 - £45,000 DOE | Full Time | Permanent \n Lead Quality, Drive Compliance, Shape Continuous Improvement \n Are you an experienced Quality, Compliance or Audit professional looking to make a real impact within a growing professional services organisation? \n We are seeking a Head of Quality & Compliance to lead our quality assurance and compliance function, ensuring the highest standards of service delivery, regulatory compliance, and professional practice across a busy surveying and valuation operation. \n Reporting to the Senior Officer for People & Operations, you will lead the Quality Assurance team, oversee audit programmes, manage complaints and compliance activities, and take ownership of the organisation's ISO 9001 Quality Management System. This is a hands-on leadership role offering the opportunity to influence business-wide improvements and promote a culture of quality and accountability. \n Key Responsibilities \n\n • Lead and develop the Quality Assurance team.\n, • Oversee quality assurance processes for valuation and survey reports.\n, • Manage and continuously improve the ISO 9001 Quality Management System.\n, • Design and deliver internal audit programmes.\n, • Lead internal and external audits, ensuring corrective actions are completed.\n, • Manage complaints, claims, and compliance matters.\n, • Analyse quality and audit data to identify improvement opportunities.\n, • Produce management reports and compliance updates.\n, • Support regulatory, accreditation, and due diligence requirements.\n, • Drive process improvements through technology, automation, and AI solutions.\n\n About You \n You'll be an experienced quality, compliance, or operational excellence leader with a passion for continuous improvement and delivering high standards. \n Essential experience: \n\n • Quality assurance, compliance, audit, or quality management experience.\n, • Proven people management and leadership skills.\n, • Experience managing audit programmes and compliance activities.\n, • Strong understanding of regulated environments and quality frameworks.\n, • Complaint investigation and root cause analysis experience.\n, • Excellent communication, stakeholder management, and organisational skills.\n, • Knowledge of risk management and continuous improvement methodologies.\n\n Desirable: \n\n • ISO 9001 Quality Management System experience.\n, • Internal Auditor or Quality qualification.\n, • Knowledge of surveying, valuations, property services, or RICS standards.\n, • Experience supporting external audits and accreditations.\n\n What's on Offer? \n\n • £40,000 - £45,000 salary DOE\n, • Hybrid working\n, • 25 days annual leave plus bank holidays\n, • Birthday leave\n, • Four wellbeing days per year\n, • Private healthcare and dental cover\n, • Employer pension contributions\n, • Paid professional memberships\n, • Ongoing training and development\n, • Employee rewards platform\n, • Free on-site parking\n\n Interested? \n For more information or to apply, please contact: \n Michelle Topley \n Or simply apply online today. \n

Customer Service Representative - Temporary to Permanent \n\n • Full-Time and part-time shifts available\n, • Office based in Bowthorpe and hybrid working after training\n, • Hours: Full or part-time hours available. Minimum Part-time 28 hours Full time is 37.5 per week\n, • Shift Pattern: Five days per week, Monday to Sunday. Shifts are 8 hours (including a 30-minute unpaid break) scheduled between 08:00 and 20:00.\n, • Salary: £12.81 per hour\n, • The role will commence initially on a temporary basis then become permanent \n\n Please note: This position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed prior to your start date, which may require adjustment if necessary. \n About the Role \n This role offers the opportunity to join a warm and friendly contact centre team focused on delivering exceptional customer service. You will support customers with telecare products and services that promote independence, safety and wellbeing. The role involves handling varied customer enquiries and creating meaningful conversations and long-term customer satisfaction. \n Key Responsibilities \n\n • Manage inbound and outbound customer enquiries via phone, email and digital channels\n, • Provide detailed product information and tailored recommendations based on customer needs\n, • Build and maintain strong customer relationships to encourage loyalty and repeat business\n, • Identify and promote upgrade opportunities that enhance customer safety and independence\n, • Explain the value and benefits of new or upgraded products clearly and confidently\n, • Create quotations, process orders and manage timely follow-up activities\n, • Maintain accurate and compliant records within the CRM system\n, • Keep up-to-date with product updates, service changes and market trends\n, • Collaborate with colleagues across operations, marketing and customer service to support a seamless customer experience\n, • Contribute ideas and feedback to help identify improvement opportunities and customer needs\n\n Your Day-to-Day Will Include \n\n • Engaging customers to resolve queries and offer appropriate product solutions\n, • Keeping accurate and timely records of all interactions and agreements\n, • Monitoring your sales pipeline and following up on outstanding leads\n, • Escalating complex or sensitive issues when required\n, • Ensuring compliance with internal policies, procedures and industry regulations\n, • Handling challenging conversations with professionalism and empathy\n, • Sharing insights, best practices and successes with the wider team\n\n About You \n The successful applicant with have strong communication skills, able to communicate by telephone and email. You will have strong empathy skills, listening and understanding the customers situation, need or issue. You enjoy listening and speaking with customers, understanding their needs and advising on the right solutions—whether they require a new system, an upgrade or reassurance. You work effectively across inbound and outbound activity to provide excellent customer service. \n Please apply online or contact Maxine, Isobelle or Andrea at Reed Norwich

Administrator Location: Norwich City Centre Hours: Monday to Friday, 9:00am - 5:00pm Pay Rate: £13.50 - £14.50 per hour Contract: Temporary with the opportunity for a permanent position for the right candidate About the Opportunity Are you an experienced Administrator looking for a unique opportunity to join an exciting new business in the beginning of its journey? Give us a call on (phone number removed) to find out more. We are looking for a diligent and driven Administrator to join our client's brand-new start up team in a growing and changing field. Our client is an independent consultancy firm specialising in risk management and project risk consultancy in the process of setting up their first office in central Norwich. We are seeking a highly organised and proactive individual to support the Director in establishing and developing the company's new office and internal systems. If you are looking for more than just a standard administrative position, this is the perfect opportunity for you to be a part of something bigger and play a vital role in developing a strong foundation for the business. The Role Key responsibilities will include: Assisting with the setup and organisation of the new office Managing document control processes and maintaining accurate records Supporting the development and maintenance of quality management systems Ensuring documentation complies with ISO standards and company procedures Supporting Health, Safety and Environmental (HSE) compliance activities Assisting with audit preparation and compliance reporting Maintaining policies, procedures, and operational documentation Supporting website development and overseeing updates with external providers Coordinating internal systems, databases, and digital records Monitoring deadlines, actions, and compliance requirements Supporting continuous improvement initiatives across the businessAbout You The successful candidate will be a motivated and ambitious individual who thrives in a growing business environment and enjoys taking ownership of their work. If you have the skills and attitude to help shape and embed a culture of excellence -then this is the next role you've been waiting for. We are looking for: Previous experience in an administrative, compliance, or document control is ideal Experience working with document control systems and processes Knowledge of ISO standards and quality management systems Strong understanding of HSE compliance requirements Excellent IT skills are a must Exceptional attention to detail and organisational skills Strong written and verbal communication abilities The ability to manage multiple priorities effectively A proactive and professional approach to problem-solving A willingness to contribute to the wider success of the businessWhat's on Offer? The chance to join an ambitious and growing start-up consultancy A varied and rewarding role with real responsibility The opportunity to help shape business processes from the ground up Potential for a permanent position and long-term career development Competitive hourly rate of £13.50 - £14.50 per hourIf you are a driven, organised, and detail-focused professional looking for an opportunity to make a meaningful impact within a growing business, call us today on (phone number removed). Other benefits of working for The Best Connection Group Limited include: · NEW Perks at Work Scheme · Online payslips · 28 days paid holiday pro rata PAYE (Inclusive of statutory holidays) · Weekly pay · Pension contribution · Ongoing assignments VIEW ALL OUR LIVE ADVERTS AT: (url removed) Best Connection is acting as an Employment Business in relation to this vacancy

R13 are supporting a highly regarded business in their search for a organised Sales Administrator to join their busy and growing sales team based in Norwich. This is a newly created role designed to provide vital support to a high-performing sales function, acting as the central point of coordination for sales administration, reporting, CRM management and process compliance - helping ensure everything runs smoothly behind the scenes. You'll be working alongside a team of sales professionals, helping maintain accurate records, chasing outstanding information and ensuring key deadlines and processes are met. This position would suit someone from a property, new homes, housing, estate agency or sales administration background and a love for being organised and making things happen. Based in from head offices in Norwich, working hours are Monday to Thursday 8:30am – 5:00pm and Friday 8:30am – 4:30pm. Salary up to £30,000 depending on experience. The Company This established organisation has built an excellent reputation within the property sector. With a strong focus on customer experience, teamwork and continuous improvement, they offer a supportive and professional environment where employees are valued and encouraged to develop their careers. Benefits 26 days annual leave plus bank holidays Option to purchase additional holiday Private medical insurance 5% employer pension contribution Life assurance Employee lifestyle and retail discount platform Free onsite parking Supportive and collaborative team environment Long-term career development opportunities The Day to Day Providing comprehensive administrative support to the sales team and management. Producing and distributing daily, weekly and monthly sales reports. Maintaining CRM systems and ensuring all sales information is accurate and up to date. Monitoring pipelines, reservations, exchanges and completions data. Chasing colleagues for missing information and ensuring records are completed correctly. Preparing agendas, reports, presentations and meeting documentation. Taking minutes and tracking actions from meetings where required. Supporting the production of sales forecasts and performance reports. Liaising with site-based teams and wider departments to ensure smooth communication and information flow. Updating sales literature, documentation and internal systems. Assisting with customer, solicitor and third-party correspondence where required. Supporting wider sales and marketing activities as needed. Helping maintain efficient processes and driving improvements to administrative standards across the team. You Will Have / Be Previous experience within an administration, sales administration, property administration or business support role. Experience within property, housebuilding, estate agency or new homes environments would be advantageous but is not essential. Highly organised with excellent attention to detail. Confident communicating with stakeholders at all levels. Able to work independently and manage multiple priorities effectively. Comfortable challenging colleagues and following up on outstanding actions when required. Experience using CRM systems and Microsoft Office packages. Professional, approachable and able to build strong working relationships. How to apply To hear more details about this fantastic opportunity please email your CV to Ruth Harding – Business Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further

HSEQ Engineer – Offshore Wind Industry Location: Copenhagen HQ, Norwich, Vejle Salary: Competitive Are you passionate about Health, Safety, Environment & Quality? Do you want to work in the green offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading – Cadeler is looking for an experienced HSEQ Engineer with your skills and interests! Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and in high demand. As our industry continues to grow, so do we! We are now looking for an HSEQ Engineer to be responsible for the HSEQ management activities for our Foundation Installation projects. What will you do? As our new HSEQ Engineer, you will be supporting the project leadership team on HSEQ related matters and be the main contact person for HSEQ activities on the project, particularly also towards the client. You will play a key role in strengthening HSEQ assurance by actively participating in audits and leading the development, implementation, and continuous improvement of processes and procedures. Your main tasks include: Planning, preparation and maintenance of project HSE Deliverables (i.e. H&S plan, Environmental Plan, Emergency management plans, etc.) Reviewing of all HSE requirements, legal and contractual, and ensuring compliance Coordination of HSE activities with Client and Subcontractors HSE reporting, internal & external Conducting and participating in HAZID sessions and Design Risk Assessments Review of installation Risk Assessment Method Statements (RAMS) Visiting vessels/ sites to monitor the implementation and effectiveness of HSE procedures Review of supplier and subcontractor HSE documentation (incl. supplier tender documentation) and performing/participating in supplier audits Conduct HSEQ incident investigations and general follow up on unwanted HSE incidents Support quality on process, deliverables and documentation To succeed in this role Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work. We are looking for an analytical profile, who is a self-starter with an ability to work with direction but little supervision. Someone who is adept at decision making and thrives in a fast-paced work environment. One who can communicate effectively at all levels of the organization and externally with both clients and suppliers. We think you will be a good match if you: Hold an engineering degree or NEBOSH National General Certificate Have solid experience working with HSEQ within the offshore wind industry. We are open to considering both experienced and senior candidates, depending on qualifications and overall fit. Are a certified ISO 14001 & 45001 (Lead) Auditor Are certified in Investigation training (e.g., TriPod Beta, Kelvin TOP-SET, etc.) Possess excellent IT skills, including Microsoft Office (Outlook, Word, Excel and PowerPoint) Has proven experience with Foundation Installatio, which is considered a strong advantage * Have fluency in English both written and oral. Come work with us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Turbine Installation Vessels (WTIV). To Apply If you feel you are a suitable candidate and would like to work for Cadeler, please click apply to be redirected to our website to complete your application

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Specialist Support Coach to join us in this brand new role to the organisation. This new and essential role will see the Specialist Support Coach manage a specialist caseload of customers with multiple and complex needs (including hoarding), providing intensive, person-centred support to sustain tenancies, reduce risk, and improve wellbeing. You will partner up with our Community Coaches in working within 1-1 with our customers and out in our wider communities, providing specialist and individual understanding to complex needs. This role will be based out of Norwich office and will be required to cover the East Anglia area - a driving license and access to your own vehicle will be required. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Manage a specialist caseload of customers with complex needs (e.g., hoarding, mental health, neurodiversity, substance misuse, domestic abuse, offending history and self-neglect). Complete comprehensive assessments and develop tailored support plans; provide 1:1 ongoing support to sustain tenancies and improve outcomes. Carry out home visits where appropriate to complete assessments, deliver support and review progress. Coordinate referrals and contribute to the Better Days programme, working with operational teams to ensure a smooth customer journey. Build and maintain effective partnerships and referral routes with local services (including local authority, safeguarding and hoarding services) and represent the organisation at internal and external meetings. Lead and contribute to multi-agency working, coordinating actions across partners and internal operational teams to manage risk and achieve agreed outcomes. Maintain accurate, timely and confidential case records on the customer management system, meeting agreed service standards and information-sharing requirements. Monitor and report on activity and impact; provide insight on trends, gaps in services, emerging needs and risk to support service improvement. Handle challenging conversations and behaviours professionally, balancing firm, proportionate challenge with empathy and support. Work in line with organisational policies and legislation, including health and safety, safeguarding, equality and diversity, data protection and the Code of Conduct.What you'll bring Essential skills Experience providing intensive support to people with multiple/complex needs (housing, social care or support services). Experience supporting hoarding, self-neglect and/or tenancy-related risk. Skilled in assessment, support planning, risk management and safeguarding (including capacity-related considerations). Able to work independently and flexibly, managing competing priorities within a high-risk caseload. Excellent communication skills; able to manage emotionally demanding situations calmly and professionally, using a firm, empathic and proportionate approach. Commitment to equality, diversity, inclusion and customer-focused service delivery. Enhanced DBS.Desirable skills Training/accreditation in hoarding, self-neglect and/or mental health interventions. Understanding of housing law, tenancy enforcement and proportionate legal remedies in complex cases. Evidence of achieving sustained outcomes in long-term, entrenched cases. Ability to contribute to service development and share learning/best practice across teams. Relevant qualification (e.g., HNC/HND in Housing, Social Care or similar) or equivalent experience, plus willingness to undertake role-specific trainingWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Job Title: R&D Manager Location: Norwich Salary: 50-60K Purpose of the Role The R&D Manager is responsible for leading and delivering the company’s research and development strategy, ensuring the successful development of innovative, compliant, and manufacturable hot and cold water dispensing products. This role balances technical leadership with commercial and regulatory awareness, ensuring projects are delivered on time, within budget, and meet all specification, quality standards and scalability requirements supporting our reputation for design excellence and reliability. Key Responsibilities • Leadership and People Management: Lead, coach, mentor, and develop the R&D team, fostering a culture of innovation, accountability, and continuous improvement. • Product Development and Delivery: Ensure robust planning, resource assignment, and prioritization across mechanical, electrical, software, and testing functions. • Lifecycle Management: Oversee Engineering Change Requests (ECRs) to ensure timely implementation and alignment with business priorities. • Collaboration: Work closely with Quality, Supply Chain, Production, Operations, Technical Support, Customer Value Streams, and Portfolio Management to ensure seamless product introduction and continuous improvement. • Innovation and Continuous Improvement: Foster excitement and drive innovation aligned with the five-year range plan, ensuring a unified approach to product development. • Quality and Compliance: Approve and track design verification and validation plans, ensuring they meet internal and regulatory expectations. Key Skills and Attributes • Proven leadership and people management skills, with at least five years of experience in a similar role. • Strong communication abilities to ensure alignment across departments. • Proficiency in CAD systems, project management systems, and enterprise systems. • A proactive, collaborative, and solution-oriented mindset. • Able to influence, challenge constructively, and drive accountability in others. Success in This Role Will Look Like • Consistent delivery of new products and lifecycle upgrades in line with the portfolio range plan — meeting programme timelines, technical specifications, cost targets, quality standards, and scalability requirements. • Measurable improvement in product reliability and in-field performance, reflected in reduced quality incidents, warranty claims, and reactive engineering workload. • Clear, trusted ownership of the NPD process across the business, resulting in strong alignment between R&D, Quality, Production, Supply Chain, Operations, Customer Value Stream, and Technical Support teams. • A confident, capable, and high-performing R&D organisation, with engineers who are well coached, engaged, technically disciplined, and consistently executing to common standards. • Robust engineering governance, including effective design reviews, validation activities, and change control processes that support predictable delivery and smooth production handover. • Increased confidence across internal stakeholders and external customers in product development capability, technical leadership, and long-term range stability. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

My client is a leading provider of education and training in the Insurance and Financial Services Sector, and they have an exciting opportunity for a former Insurance Professional to join their existing team as a Trainer. Please note this role is entirely remote, working from home. The ideal candidate for this role would be a former Insurance Professional with experience in both commercial and personal lines, CII or ACII qualified. The key responsibilities are to: 1. You will plan and prepare schemes of work, lessons, and sessions 2. You will teach across a range of financial services qualification types and levels, online and at employer sites 1. You will research and develop new topics, courses and teaching materials, especially online resources 2. You will teach individuals and small groups of learners from a range of backgrounds, abilities, and ages 3. You will monitor, assess and mark learner’s work (please note you will have the support of a qualified and experienced assessor with your allotted group of learners) 4. You will maintain accurate records and monitor learners’ progress 5. You will set and oversee examinations and liaise with assessment organisations to ensure quality standards are met 6. You will carry out pastoral support as a tutor and mentor to learners 7. You will conduct reviews and tutorials on a one-to-one basis with learners and together with employers 8. You will plan additional support requirements for learners 9. You will contribute to sector meetings to monitor, review, and evaluate relevant courses 10. You will represent My clients Training at taster days, open days, and careers events appropriate to the sector 11. You will keep up to date with, and implement company performance and quality frameworks, policies, and processes 12. You will interview and enrol prospective learners 13. You will liaise with other educational professionals and organisations 14. You will carry out learner assessments in the workplace 15. You will undertake a range of administrative tasks 16. You will ensure you undertake the highest standards regarding teaching and assessment practice 17. You will embed personal development, welfare, and behaviour topics into sessions where appropriate 18. You will stretch and challenge learner’s literacy and numeracy when training, assessing or marking 19. You will deliver functional skills as required 20. You will assist with my clients training in ensuring its marketing efforts are up to date, appropriate and relevant 21. You will perform site visits to employers to review learner progress, and also ensure the employer is providing a safe and supportive environment conducive to learning 22. You will build rapport with employers to ensure the successful delivery of training programmes 23. You will raise any concerns immediately to the company’s designated safeguarding officer 24. You will create support plans for learners if they fall behind 25. You will operate strictly within the funding and performance rules of our commissioners, including the Education and Skills Funding Agency and Ofsted Personal Specification Essential Minimum 5 years’ experience working within an insurance based role ACII or CII In-depth knowledge of insurance Exceptional written and verbal communication skills Interpersonal skills (ability to relate to students of all ages and abilities) Strong organisational and planning skills Creativity to make learning engaging A flexible approach to work Enthusiasm, positivity, motivation and commitment Patience and a sense of humour Desirable Level 3 teaching or training qualification (can be supplied) Level 3 assessing qualification (can be supplied) Training, coaching and mentoring experience Functional Accountabilities You will maintain an in-depth knowledge of your subject or professional area through meeting the CPD requirements of the CII You will ensure both internal and external performance and quality standards are met You will ensure the continuous improvement of performance and quality standards across the business in a supportive and objective manner You will perform and assist in the end-to-end administrative process You will foster a culture of performance and quality built on openness, respect and high professional standards Benefits Salary up to £35,000.00 NEG DOE Complete remote working (nationwide) Smart / casual dress code Monday to Thursday 09:00 - 17:00, Friday 09:00 - 14:00 (35 Hours Per Week) 32 days per annum including bank holidays, 4 days to be reserved for the festive period as offices closed. Auto enrolment pension Laptop and monitor provided as well as itinerary and training to start the role efficiently as well as literature and curriculum to refer to. Commitment to your training and development Diverse and progressive culture

Service Charge Officer (Service Charge & Rent Officer)Long Stratton, Norwich, NorfolkFull Time: 37hrs per weekThisposition is hybrid working, with office attendance only when required, giving you the flexibility to balance your workload in a way that suits you.Key Responsibilities Include:Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents.Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements.Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.Our Ideal Candidate Will Have:Educations and Qualifications:Degree level or equivalent relevant professional qualification or qualified by experience.Evidence of continued professional developmentHave or are working towards a Chartered Institute of Housing (CIH) Level 2 or above, or similar.Experience:Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing.Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.Understanding of welfare benefits.Experience in operational management in a customer facing team.A track record of customer excellence and performance against KPIsExperience of change management and supporting changes in software and systems.Experience of working within a customer-focused environment and handling challenging customer interactions.Knowledge of housing management software and systems used to manage service charge billing and reporting.Experience of modifying and maintaining policy and procedures.Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations.Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery.Experience of stakeholder management of both internal and external stakeholders.Skills, Knowledge and Abilities:Knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practiceStrong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents.Knowledge of developing IT systems for managing service charges & rents.Knowledge of the Landlord and Tenant Act 1985 & Housing Acts.Strong ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents.Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner.Strong skills in financial modelling, budgeting, and forecastingProficiency in using data and insights to drive personalisation transparency, and service improvements.Personal Attributes:A collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally.Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues.Strong organisational and time-management skills, with the ability to manage competing priorities effectively.Elevated level of attention to detail and accuracy in financial and service charge calculations.Strong interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents.Proficient in Microsoft Office, particularly Excel, and housing management software systems.A proactive approach to continuous improvement and process development.This role may require occasional travel to different properties and meetings across the Housing Associations portfolio.A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation).Please note this role is subject to a Basic Disclosure and Barring Service checkTPBN1_UKTJ

Senior Design Engineer Location: Norwich Salary: Competitive + Benefits Are you an experienced Senior Design Engineer with a passion for creating innovative, commercially successful packaging solutions? We're looking for a talented leader to join our Design Team and take ownership of packaging projects from concept through to production. In this role, you'll combine engineering expertise with manufacturing knowledge to develop cost-effective, sustainable packaging solutions that perform flawlessly in high-volume production environments. You'll lead a small design team, work closely with customers and internal departments, and drive continuous improvement across the design process. What we're looking for: Degree qualified in Mechanical Engineering, Packaging Engineering, Industrial Design or a related discipline. Proven experience designing packaging solutions within a manufacturing environment. Strong CAD skills (SolidWorks, ArtiosCAD, AutoCAD, TOPS and Cape Pack). Excellent understanding of packaging materials, manufacturing processes and structural design. Experience with ISTA, ASTM and ISO testing standards. Strong project management, leadership and problem-solving skills. Customer-focused with excellent communication and presentation abilities. Passion for innovation, continuous improvement and delivering high-quality solutions. What you'll be doing: Lead packaging design projects from concept through to production. Develop innovative, cost-effective and sustainable packaging solutions. Collaborate with customers, suppliers and cross-functional teams. Manage and develop a small design team. Ensure designs meet quality, regulatory and manufacturing requirements. Support product trials, continuous improvement initiatives and new product launches. If you're a proactive Senior Design Engineer looking to make a real impact in a fast-paced manufacturing environment, we'd love to hear from you. Please send CV’s with covering letter to Claire @Staffing Innovations

Manufacturing Quality Manager My client specialise in High-performance industrial solutions across multiple sectors including Oil & Gas, Marine and Power Generation. They have an opportunity for Quality Manager from a manufacturing background with the predominant focus being on Quality overseeing goods inwards, in-process and finished inspection of machined parts Job Role Summary: The Quality Manager is responsible for leading and continuously improving the Quality, Health, Safety and Environmental (QHSE) management systems across the manufacturing facility, with a strong emphasis on quality assurance, customer satisfaction, process improvement and operational excellence. The role will ensure products, processes and systems consistently meet customer expectations, regulatory requirements and industry standards while maintaining a safe and environmentally responsible workplace. The Quality Manager will champion a proactive quality culture throughout the business, driving compliance, continuous improvement and best practice across all operational areas. Main Duties and Responsibilities: Quality Management (Primary Focus) • Lead the implementation, management and continuous improvement of the Quality Management System (QMS) in accordance with ISO 9001 standards. • Oversee the activities of the quality assurance department and staff. • Coordinate all quality related correspondence with the customers representatives. • Drive a strong quality culture throughout the business, promoting right-first-time principles and continuous improvement methodologies. • Develop and monitor quality KPIs, ensuring robust reporting and analysis of trends, non conformances and improvement opportunities. • Lead internal and external quality audits, ensuring timely close-out of findings and effective corrective actions. • Manage customer complaints, warranty issues and non-conformances through structured root cause analysis and CAPA processes. • Collaborate closely with production, engineering and supply chain teams to improve product quality, manufacturing processes and operational performance. • Ensure effective control of documentation, inspection processes, calibration systems and quality records. • Support supplier quality management activities, including supplier audits, evaluations and performance improvement initiatives. • Facilitate continuous improvement initiatives using Lean, Six Sigma and problem-solving methodologies. • Ensure products meet customer specifications, contractual requirements and applicable industry standards. • Drive reduction in scrap, rework and quality-related costs across the facility. Health and Safety Management • Develop, implement and monitor health and safety policies, procedures and programmes to ensure a safe working environment. • Conduct regular risk assessments, workplace inspections and safety audits to identify hazards and implement corrective actions. • Lead incident investigations, root cause analysis and the implementation of corrective and preventive actions. • Coordinate and deliver health and safety training programmes to employees across the site. • Ensure compliance with Occupational Health and Safety legislation and ISO 45001 requirements. • Maintain records of workplace accidents, incidents and near misses, ensuring timely reporting and corrective actions. • Oversee emergency preparedness and response planning, including fire drills, evacuation procedures and first aid arrangements. Environmental Management • Ensure compliance with environmental legislation, ISO 14001 standards and sustainability objectives. • Develop and implement environmental policies and initiatives to minimise environmental impact and improve sustainability performance. • Conduct environmental audits and inspections to identify risks and opportunities for improvement. • Monitor waste management, emissions control and energy efficiency activities across the site. • Liaise with regulatory bodies and external agencies regarding environmental compliance and reporting. • Promote environmental awareness and sustainable working practices throughout the organisation. Leadership and Training • Act as the site lead for QHSE matters, providing guidance, coaching and support to managers and employees. • Coordinate cross-functional improvement activities to integrate QHSE best practices into day-to-day operations. • Deliver training and awareness programmes related to quality, health, safety and environmental standards. • Support the development of a culture focused on accountability, compliance and continuous improvement. • Manage QHSE priorities, resources and budgets effectively. Compliance and Reporting: • Ensure ongoing compliance with internal standards, customer requirements, certification bodies and regulatory obligations. • Prepare and present regular QHSE reports and performance metrics to senior management. • Maintain up-to-date knowledge of legislation, standards and industry best practices relevant to QHSE. • Support external certification and customer audits. Continuous Improvement: • Lead continuous improvement projects to enhance product quality, process capability, safety performance and environmental standards. • Use data analysis and performance metrics to identify trends, risks and improvement opportunities. • Promote proactive problem-solving and employee engagement in improvement activities. • Support operational excellence initiatives across the manufacturing facility. Education / Qualification Requirements: • Certifications in Quality, Health & Safety or Environmental Management (e.g. ISO 9001 Lead Auditor, Six Sigma, NEBOSH, IOSH, ISO 14001). • Degree or equivalent qualification in Quality, Engineering, Manufacturing or a related discipline preferred. Experience and Knowledge Requirements: • Proven experience in QHSE or Quality Management within a manufacturing environment. • Strong working knowledge of ISO 9001, ISO 14001 and ISO 45001 management systems. • Proven experience leading quality improvement initiatives within a manufacturing or engineering environment. • Experience managing audits, non-conformances, CAPA processes and root cause investigations. • Strong understanding of quality tools and methodologies including Lean Manufacturing, Six Sigma and statistical analysis. • Experience working within project-based or complex manufacturing environments. • Good understanding of environmental, health and safety legislation and compliance requirements. • Experience driving cultural change and continuous improvement initiatives. Skills and Competency Requirements: Essential: • Strong leadership and stakeholder management skills with the ability to influence at all levels. • Excellent communication skills, both written and verbal. • Strong analytical, problem-solving and decision-making capabilities. • Demonstrable experience in quality systems management and continuous improvement. • Ability to manage multiple priorities and deliver results under pressure. • High attention to detail and strong organisational skills. • Skilled in data analysis, reporting and KPI management. • Proficient in Microsoft Office applications and QHSE management systems. • Self-motivated with a proactive and improvement-focused mindset. • Strong facilitation and training skills. • Commercial awareness with a customer-focused approach. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

We are seeking a Senior Project Manager to play a key role managing our client in key Gas Transmission Asset Upgrades. The role will involve working in a dynamic and fast paced organisation and will afford the candidate the opportunity to work on strategic projects and stakeholder management, developing further within the role of project management. Duties and Responsibilities • Take all necessary actions to ensure that work is carried out within the project requirements and timescales. Managing the Company’s obligations and rights under the terms of the contract. • Preparing and maintaining project documentation, including Risk Register, Issue Register, Daily Log, Project schedules, Project Budgets and Governance approvals; • Provide up to date and accurate reports and presentations on the Project progress and highlight any potential risk to the relevant parties. • Responsible for developing and establishing excellent working relationships through effective communication with the Client, designers and Stakeholders. Liaising with Client to build trust and enhance understanding. Attendance at meetings and attendance at Client events. • Support / help facilitate project meetings and support on accurate recording of meetings. • In conjunction with the project manager and Quantity Surveyor, the preparation of accurate CVR’s, the achievement and improvement of the project target profitability, the identification of project risks and opportunities and advise on forecast monthly turnover. • Promote high standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, carrying out SHEQ and quality audits and setting a good example. • In conjunction with the other internal teams assess, select and appoint the sub contractors based on their financial and quality of work performance. Undertake regular reviews to ensure work is being carried out to a high and safe standard. Agree scopes of each sub-contract package. • Travel within the UK to various locations shall be required regularly. Qualifications • You will have 10+ years relevant experience preferably with a construction / energy / engineering background. • Technical knowledge of Gas process systems would be advantageous. • Awareness of key aspects of commercial management, including scope, change and forecasting management. • Working knowledge of CDM 2015 Regulations the Designer and principal Contractor’s role. • Knowledge of the industry, environment and context, experience working within a similar regulated utility environment; experience delivering gas projects is desirable. • Excellent communication and written skills with the ability to communicate technical concepts to a non-technical audience; • Full, clean drivers licence. People are our business worldwide Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables

Maintenance TechnicianOur client, a prestigious, international manufacturing company, based in Norwich are currently seeking a Maintenance Technician to join the team.This is a full time, permanent position, working Monday to Friday (39 hours per week)Knowledge, Skills, Qualifications & Experience requiredNVQ Level 3 in a mechanical maintenance discipline.Relevant hands on experience in engineering maintenance (a minimum of 3 years).Boiler repairs and maintenancePC skills including Microsoft Word and Excel and basic electrical skills.The ability to multi-task and problem solve, using reliability data to identify improvement needs.Have the ability to communicate clearly and work well as part of a team.Key Duties:Reporting to the Workshop Manager, the role will cover:Mechanical maintenance on a variety of process plants including; pumps, vessels, separation equipment, heat exchangers, hydraulic /pneumatic and piping systems.Reading and interpreting technical/engineering drawings and circuit diagrams.Basic electrical work on such items as electric motors and starter circuits.Complete mechanical assembly and pipe preparation tasks.Valve repair/ refurbishment including pressure testing.Undertaking accurate CMMS report writing and record keeping, ensuring an auditable closed loop system.Operation and maintenance of the CHP plant, which includes gas compression, steam generation, electricity generation.Daily and weekly monitoring of plant.Equipment failure Root Cause Analysis.Promote and adhere to high standards of housekeeping and engineering hygiene.Successful candidate will be required to participate in an out of hours call-out rota, once deemed competent, for which they will receive additional remuneration.Desirable Knowledge, skills & Experience: :An understanding of boiler operations, maintenance and repair.An understanding of pump and valve maintenance.Experience of working in an industrial workplace with high hazard environments, and knowledge of applicable regulations and safe systems of work.Relevant mechanical experience of fixed and rotating equipment.Electrical experience to ensure effective interaction with ECI disciplines.Member of a nationally recognised body e.g. Engineering Council.BenefitsNon contractual bonus 7.5%25 days Annual Leave plus 8 public holidaysGroup Personal Pension Scheme where we will match contributions plus 2% up to a max of 10%Life assurance x 3 salaryPrivate Life assurance Medical CoverAccess to on-site Medical CentreElectric Vehicle Salary Sacrifice SchemeGymflex schemeCycle to Work schemeFree Car Parking FacilitiesEmployee Assistance ProgrammeTodd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.If we can take your application further, we will of course be in touch.Todd Hayes is acting as an Employment Business in relation to this vacancy.Todd Hayes LtdTPBN1_UKTJ

Contracts Specialist Our client, a leading independent Oil & Gas operator, are currently seeking a Contracts specialist to join their team in Norwich. The successful candidate will provide procurement and commercial advice to contract users ensuring the company maximises the benefits from the services provided by its suppliers. You will be reporting to the Contracts Team Leader in the Supply Chain Management Department. The ideal candidate will be confident and self-motivated, utilising excellent analytical and problem-solving skills. You will be representing the company and must act with a high level of integrity and a professional manner in interacting with suppliers and third parties. This is initially a 24-month contract, working Monday-Friday, 9am-5pm Skills & Experience Knowledge of supply chain or contract management process and procedures Qualified to degree level or able to demonstrate experience in a similar related role A business focus and commercial mindset Experience in negotiating commercials and terms Understanding and application of key contract principles Proficient IT User of Microsoft Word/Excel etc Familiarity with SAP or other P2P system A flexible team worker able to work effectively in a dynamic environment alongside different disciplines Delivery driven and able to work with a high degree of self-initiative and integrity Confident and able to interact with Management with ease An effective communicator, both written and oral, to all stakeholder levels both internal and external A contributor to continual improvement Key Responsibilities: Manage contract change requests and amendments maintaining accurate contract records and documentation Advise and support contract users on the fundamental principles and processes to adopt when developing and implementing contracting strategies Draft and manage requests for information, requests for proposal, invitations to tender and contract documents in a clear, detailed proactive manner, gathering input and liaising with key stakeholders at all stages to maximise the benefit for the Company whilst also minimising claims and disputes Complete proposal evaluations ensuring that analysis of proposals are carried out consistently and fairly Negotiate the best possible commercial position and terms with identified suppliers Prepare recommendations to management for award and execution of a variety of contracts Support business-wide to resolve commercial and contractual issues with suppliers including drafting, review and negotiation of terms Draft and issue contract letters and notices Working closely with the business at all levels to ensure wider commercial objectives are achieved Assist the Finance Department with cost control, providing guidance on contract application and compliance * Maintain a designated portfolio of contracts, acting as the nominated commercial representative, and providing support to the contract users throughout the contract lifecycle For further details, please forward a copy of your CV today!! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

Service Charges and Rent ManagerLong Stratton, Norwich, NorfolkFull Time: 37hrs per weekWe have an exciting opportunity for a Service Charges & Rent Manager to beoperationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages.Key Responsibilities Include:Develop, implement, and manage the annual service charge budgets for all properties within the Housing Associations portfolio, ensuring accuracy and transparency.Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.Work closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions.Lead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction.Deliver a high standard of customer service ensuring customer outcomes are effectively delivered.Our Ideal Candidate Will Have:Educations and Qualifications:Degree level or equivalent relevant professional qualification or qualified by experience (E).Evidence of continued professional development (E)Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D).Experience:Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing.In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.Understanding of welfare benefits.Extensive experience in operational management and leading a customer facing team.A track record of customer excellence and performance against KPIsExperience of change management and being and subject matter expert for changes in software and systems.Experience of working within a customer-focused environment and handling challenging customer interactions.Knowledge of housing management software and systems used to manage service charge billing and reporting.Experience of modifying and maintaining policy and procedures.Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards.Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations.Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans.Experience in leading customer facing teams and a history of customer excellence & performance against KPIs.Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery.Extensive stakeholder management of both internal and external stakeholders.Skills, Knowledge and Abilities:Strong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practiceStrong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents.Knowledge of developing IT systems for managing service charges & rents.Strong knowledge of the Landlord and Tenant Act 1985 & Housing Acts.Knowledge of the Regulator of Social Housings Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms.Coaching and leadership skills to enable a team to develop to achieve its full potential.Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents.Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively.Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner.Strong skills in financial modelling, budgeting, and forecastingProficiency in using data and insights to drive personalisation transparency, and service improvements.Personal Attributes:Coaching and lea dership skills to enable a team to develop to achieve its full potential.Adopts a collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally.Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues.Skilled in gathering and leveraging customer feedback to drive continuous improvements.Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively.High level of attention to detail and accuracy in financial and service charge calculations.Excellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents.Proficient in Microsoft Office, particularly Excel, and housing management software systems.A proactive approach to continuous improvement and process development.This role may require occasional travel to different properties and meetings across the Housing Associations portfolio.A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation).Please note this role is subject to a Basic Disclosure and Barring Service checkTPBN1_UKTJ

HR Coordinator / Norwich / Permanent / Salary up to 30K per annum. Position 1 Recruitment is currently looking for a HR Coordinator to join our client's site in Norfolk. Our client, a respected producer of a unique product, is experiencing continuous growth and needs an experienced HR Coordinator to join their welcoming HR team. Benefits 31 days holiday, rising to 33 after 2 years + your birthday off Paid volunteer day each year Strong health & wellbeing package including cycle to work scheme, 24/7 GP access, discounted gym membership, and mental health first aid support As a HR Coordinator you will support the HR Administration team with day-to-day HR and payroll administration, ensuring processes are delivered consistently, accurately, and to a high standard. This role plays a key part in streamlining HR processes, supporting continuous improvement, and enhancing the overall employee experience. Responsibilities Provide end-to-end HR admin support across the full employee lifecycle (joiners, movers, leavers) Support the Shared Services (HR & Payroll) Manager and HR Admin team in delivering key HR processes Deputise for the Shared Services (HR & Payroll) Manager when required, including meetings and team oversight Own governance within HR Admin, ensuring policies, procedures, data integrity, and reporting standards are met Deliver accurate transactional HR admin activity, including onboarding, contractual changes, and exits Lead on reviewing HR & Payroll workflows, identifying inefficiencies and driving process improvements to improve accuracy, user experience, and efficiency Provide expert, proactive support to managers and employees, resolving HR and payroll queries and identifying root causes with long-term fixes Act as first point of contact for day-to-day HR queries, ensuring a consistent, professional service Maintain high-quality HR data, ensuring accuracy, compliance, GDPR alignment, and audit readiness Produce HR reports and support internal/external audits as required You will have Experience in HR administration, HR coordination, or shared services environment Strong attention to detail with the ability to manage high-volume administration Confident using HR/payroll systems and Microsoft Office – ERP / SAP system experience * CIPD qualified or working towards (desirable) To discuss further, please contact Aiste at (phone number removed) This position is not eligible for sponsorship with this company

Manufacturing Finance Business Partner Manufacturing | Financial Control | Team Leadership | Balance Sheet | Process Improvement We are seeking an experienced Finance Business Partner- Manufacturing to lead the finance function within our manufacturing operations. This is a , leadership role responsible for financial control, team management, and driving robust processes to support operational perf... ZIPC1_UKTJ

Systems Accountant Norwich | £48,000 - £56,000 | 6-Month Fixed-Term Contract A six-month opportunity has arisen for a Systems Accountant to play a key role in the implementation of a new finance system for a Norwich-based organisation. Working closely with the Finance Director, you'll help prepare the finance team for the transition, review existing reporting processes and support improvements across systems, management information and financial reporting. This is a broad role that combines finance, systems and reporting, offering plenty of autonomy and the opportunity to contribute to a significant finance transformation project. The Role As Systems Accountant, you'll support the implementation of a new ERP system whilst helping to improve the quality, efficiency and resilience of the finance function. Your responsibilities will include: Supporting the implementation of a new finance system Reviewing and improving management accounting processes Developing reporting and management information Providing technical support on finance systems and reporting Working with colleagues to improve financial processes and controls Supporting finance projects and wider systems developments Working closely with the Finance Director on finance transformation initiatives About You You'll be a qualified accountant (ACA, ACCA or CIMA) with strong finance systems experience and the ability to bridge the gap between finance and technology. You'll ideally have experience of: ERP systems such as SAP, Oracle or Microsoft Dynamics Reporting tools including Power BI Finance systems implementation or process improvement projects Management reporting and financial analysis Solving complex problems and improving processes You'll be comfortable working independently, managing your own workload and building effective relationships across the wider business. What's on Offer? £48,000 - £56,000 salary Six-month fixed-term contract Competitive pension scheme Generous annual leave Free on-site parking A varied role with a high level of autonomy * The opportunity to develop and enhance a finance function during a significant systems implementation Please apply online or contact Justin Murray at Big Sky Additions for more information

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Norwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 05 August 2026 Key Responsibilities Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues Ensures best practice is identified, adhered to and championed Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays Accountable for own professional development and undertake necessary training as identified in the Performance Review process. To handle personal data in accordance with the organisation's data protection policy. Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults. Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT. To undertake any other duties, as required, appropriate to the post

Volga Partners, a U.S.-based company, specializes in Artificial Intelligence and machine learning, catering to top technology giants and multinational corporations. Beyond that, we offer a spectrum of services including IT, business process outsourcing, advanced professional services, and crowdsourcing in both established and emerging markets. Our client is seeking candidates interested in Freelance/Task-based work for an ongoing project. The hours will align with the IST time zone. PLEASE REVIEW THE MANDATORY REQUIREMENT BEFORE APPLYING: • Must be able to read and write in English., • Must be comfortable and understand this is a task-based role. Task-Based Project Scope This is a freelance, task-based role designed for those seeking supplemental income. It’s essential to understand the nature of freelance work—tasks will be assigned as they become available, and work may be irregular or intermittent. Notifications will be sent via WhatsApp, email, or Slack (after onboarding through the client’s portal). All tasks are offered on a first-come, first-served basis, making this role ideal for individuals who are comfortable with flexible, on-demand work. POSITION We are looking for a Language Data and Quality Reviewer with proficiency in English to join our team. This role is critical in researching and analyzing data for various entities, tools, and datasets that will be introduced through on-the-job training. The ideal candidate should have a background in technology, with strong logical and analytical skills to assess data and provide valuable insights. While prior experience in similar roles is beneficial, we encourage candidates with some experience in data analysis, quality assurance, or related fields to apply, especially those looking to grow their skills in a global, dynamic work environment. Key Responsibilities • Data Interpretation: Analyze datasets, translating raw data into actionable insights that can support business improvement strategies., • Data Manipulation: Handle data batches, apply labeling techniques, and manipulate data according to project requirements, ensuring high accuracy., • Quality Assurance: Oversee the quality of training data, identify issues or anomalies, and implement corrective measures to maintain data integrity., • Language Translations: Provide translations and contextual understanding where necessary to ensure data is aligned with language and cultural nuances., • Recommendations: Offer suggestions aimed at improving business processes and outcomes based on your data analysis. Desired Qualifications • Some experience in data labeling, manipulation, or quality assurance, particularly in technology or related fields., • A proactive attitude towards continuous improvement, staying updated with new advancements in AI technologies and data analysis techniques., • Logical and analytical skills to ensure data accuracy and support project goals. Required Skills • Proficient in English., • Excellent logical reasoning and analytical skills, with the ability to interpret complex datasets and derive meaningful insights., • Experience with data labeling and manipulation techniques, ensuring accuracy and reliability in data processing., • Strong attention to detail and a proactive approach to identifying and addressing data quality issues. Required Qualifications • Proficiency (reading, writing, and/or speaking) in English., • Strong computer skills, particularly in typing and writing., • Meticulous attention to detail., • Proactive attitude with a commitment to fostering positive experiences for others., • If you are certified as a Linguist, it is considered a plus! Interview Process • Submissions are reviewed by a recruiter., • Selected candidates will be invited to complete an Applicant Response Form and may be invited to a first and final interview. Additional Requirements • Must have own device (laptop/desktop)., • Currently hiring for Freelance/Task-based (ranging from 0 to 20 hours a week!)., • Candidate must be available in IST (preferred 8am IST onwards)., • Must have access to good Wi-Fi connection during working hours., • This role is a 1099 independent contractor position., • Please note that this classification may vary based on your location and local regulations., • For most candidates outside of the US, a W-8 BEN form is provided. Onboarding & Compliance Requirements • All global contractors will be onboarded through our platform, Deel.com, to ensure alignment with international compliance standards., • Successful completion of onboarding is required to begin work, which includes submitting the necessary documentation within the specified timeline., • Candidates should be prepared to provide accurate and compliant documents according to the requirements of their region. Compensation • USD $13.00 to $14.00 per hour This is an exciting opportunity for a remote freelance position! Please kindly note that hours are dependent on the volume of tasks given by the client. Perfect for a supplemental income opportunity. We look forward to receiving your application! Mandatory Requirements • Must have reliable high-speed internet and a functioning device (laptop, desktop, etc.) to ensure seamless communication and productivity., • Urgency: Due to the nature of the role, it is essential that all candidates have these resources in place from day one to avoid any delays in onboarding or task completion.

Regional Sales Manager - Utilities and Telecoms, North West and North Wales. £48,000 Basic, £70,000 OTE (uncapped) + Car Allowance and Benefits. Are you a dynamic sales leader with a proven ability to inspire and develop top-performing sales staff? Do you thrive in a fast-paced, results-driven environment where you can significantly impact? If so, we invite you to join our client's team as a Regional Sales Manager with a leading telecom, utilities and technology solutions provider with a £1BN+ turnover. Your Role as a Regional Sales Manager In this pivotal role, you'll take the helm of a talented team of 10-12 Sales Account Managers, guiding them to new heights through comprehensive training, ongoing coaching, and dedicated mentorship. You'll lead by example, actively engaging in the sales process and 'hands-on' mentoring and coaching. You'll be responsible for identifying and capitalising on new business opportunities, developing and executing effective sales strategies, and ensuring your region consistently surpasses all performance objectives. To succeed as a Regional Sales Manager, you'll need: • A proven track record of sales success, ideally in field sales, door-to-door sales, or face-to-face sales, with a minimum of 3 years of sales management experience., • You will have been trained in a formal sales methodology and used to implementing this proven system into sales teams., • You will have exceptional coaching and leadership skills, with a natural ability to inspire and motivate your team., • A strong work ethic and a relentless drive to achieve outstanding results., • Experience in a formal sales process and a proven ability to manage teams effectively using KPIs and data-driven insights., • We're seeking a results-oriented, customer-focused sales leader who is passionate about exceeding expectations and driving continuous improvement. You'll be part of a dynamic, supportive team that values collaboration, innovation, and personal growth. On offer is a competitive compensation package, including a generous basic salary, uncapped commission potential, a company car allowance, and a range of attractive benefits. To apply for the role of Regional Sales Manager Send a copy of your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

GCP DevOps Engineer | Technical Lead | Team Lead • Fully Remote, UK ONLY, • Competitive Salary plus equity Imagine being a part of the team to challenge and revolutionise the digital marketplace sector. To make a significant contribution to a global platform that champions the "little people" while daring to challenge the corporate giants. Recognised as one of Europe's fastest-growing E-commerce companies, this company has secured significant investment and are ready for growth! As a key player in their dynamic engineering team (40+), you'll be at the helm of driving DevOps operations including software delivery pipelines, optimising performance, stability and driving continuous improvement across the platform. What will make you a success in this role? You will need to be experienced, or at least comfortable with, working in a start-up style environment; fast moving, fast thinking, and willing to roll up your sleeves and get stuck in! • Senior level technical capability with strong problem-solving skills., • Proven experience with GCP as either a DevOps Engineer or SRE., • A good depth of experience using Terraform and Ansible., • A strong knowledge of Kubernetes cluster, building containers, deploying via CI/CD pipelines. Beneficial Experience • Knowledge of Nginx, PHP, MySQL., • Knowledge of NoSQL solutions, RabbitMQ, SOLR, Couchbase., • Good understanding of Networking concepts and solutions., • Ability to work with, devise, and implement CI/CD pipelines and practices., • A solid understanding of networking concepts, technologies, and protocols (TCP/IP, IPSec, HTTPS, DNS). The company have a remote first working practice so this position is available on a remote working basis. The interview process includes a Gorilla technical screening test, technical Q&A interview and a cultural interview, all wrapped up inside 2 weeks. Interviews available both sides of Christmas! Salary: £85k - £100k + Equity, Pension, Remote Work, Growth Hit apply to upload your CV or contact Tom Rayner at Spectrum IT Recruitment for more info. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! Join Docker's AI engineering team to build the future of containerized AI agents. Docker containers are the perfect vehicle to host and run AI agents - providing isolation, portability, and reproducibility. You'll be working on cagent, our open-source project (_), and expanding on it to enable developers to build, deploy, and scale intelligent agents using Docker's container technology. This is a greenfield opportunity to shape how developers leverage containers for AI agents at massive scale. You'll work alongside a team of seasoned engineers, collaborating with our sister teams working on Ask Gordon and Docker's broader AI platform. This is a unique opportunity to combine cutting-edge AI techniques with container technology to solve real-world developer problems. Please note: this role is only available to candidates currently located in London (or reasonable commuting distance to London). We are unable to make exceptions to this location requirement. As a Staff Engineer, you will partner with the engineering leadership to help set technical direction and serve as a guide and mentor as the team grows and matures Build Containerized Agent Systems: Design and implement systems that leverage Docker containers as the ideal runtime for AI agents, ensuring isolation, scalability, and portability Expand cagent: Maintain and evolve the open-source cagent project, adding new capabilities for containerized agent deployment and orchestration Agent Runtime Development: Build robust infrastructure for packaging, deploying, and managing agents in containers RAG Integration: Enhance agent capabilities with Retrieval-Augmented Generation systems to provide contextual knowledge and domain expertise (secondary focus) Evaluation & Testing: Design robust evaluation frameworks to measure agent performance, reliability, and containerized deployment effectiveness Rapid Prototyping: Iterate quickly on new agent capabilities and deployment patterns, moving from concept to production efficiently Open Source Community: Engage with the cagent community, review contributions, and help grow the ecosystem Cross-functional Collaboration: Work closely with product managers, designers, and engineers across Docker's AI teams to integrate containerized agent capabilities into Docker's developer experience On-Call Rotation: Take part in on-call rotation for your team; respond to incidents, debug production issues, and drive continuous improvement of system reliability Go Expertise: Strong, demonstrated, professional proficiency in Go (this is absolutely required) - Docker's primary language for backend systems AI/ML Knowledge: Practical experience with large language models (LLMs) and agent development System Architecture: Proven ability to design scalable, distributed systems Container Technology: Deep understanding of Docker, containerization best practices, and container orchestration RAG Systems: Experience building Retrieval-Augmented Generation systems (secondary focus) Rapid Iteration: Demonstrated ability to prototype quickly and iterate based on feedback AI Frameworks: Experience with CrewAI, AGNO, ADK, LangChain/LangGraph or similar AI orchestration frameworks (peferred) Python Proficiency: Experience with Python for AI prototyping and tooling (prefered) Experience with Kubernetes or container orchestration platforms (preferred) Open source contributions and community engagement (preferred) Experience with agent evaluation, reliability, and observability techniques (preferred) 8+ years of directly applicable experience Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience Integrate into our dynamic AI engineering team building containerized agent infrastructure Deep dive into cagent's architecture and our containerized agent deployment roadmap Contribute your first enhancements to cagent with the help of your team Understand our technical stack and begin collaborating with sister AI teams Lead significant features or improvements to cagent and our containerized agent platform Enhance agent deployment capabilities and container-based orchestration patterns Collaborate with the open-source community on cagent development Help other new team members onboard Regularly interact with internal stakeholders and analyze user feedback Drive major architectural decisions for our containerized agent platform that will impact millions of Docker users Continue to help grow the team and develop efficient agent development processes Contribute to evaluation frameworks and performance optimization across our agent systems Lead initiatives to expand containerized agent capabilities for enterprise use cases Grow your skills in enterprise-grade containerized AI system architecture and deployment Shape the future direction of cagent and Docker's agent ecosystem Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! The Senior Manager, Engineering, Docker Agents leads the team responsible for building Docker’s next-generation AI agent capabilities. This team designs and delivers intelligent, containerized agents that enable automation, adaptive workflows, and real-world AI usage for developers. This role combines people leadership, technical strategy, and cross-functional collaboration. The manager ensures the team delivers reliable, high-impact systems while maintaining a strong engineering culture grounded in trust, learning, and execution. Team Leadership & Development Lead, mentor, and grow a team of engineers working on Docker Agents. Define hiring plans, onboarding, career paths, and performance expectations. Foster a culture of psychological safety, accountability, and continuous improvement. Technical Strategy & Delivery Partner with Product and Engineering leadership to define the vision, roadmap, and technical direction for agent systems. Guide architectural decisions for scalable, secure, and maintainable agent platforms. Balance long-term strategy with short-term execution to ensure consistent delivery. Cross-Functional Collaboration Work closely with Product Management, Platform, DevOps, and QA teams to align priorities. Advocate for agent capabilities across the Docker ecosystem. Ensure smooth integration between agent systems and other Docker products. Establish and track engineering metrics related to quality, velocity, and reliability. Remove blockers and improve developer productivity through better tooling and processes. Drive improvements in CI/CD, testing, observability, and system resilience. Model strong leadership behaviors rooted in empathy, clarity, and ownership. Promote inclusion, diversity, and fairness in hiring and team development. Handle feedback, performance discussions, and prioritization decisions with transparency and respect. 7+ years of professional software engineering experience. 3+ years of experience managing engineering teams. Proven ability to lead remote, distributed teams. Strong experience with distributed systems, APIs, or platform engineering. Demonstrated ability to navigate ambiguity and guide teams through evolving requirements. Excellent written and verbal communication skills. Experience working with AI systems, LLMs, or agent-based architectures. Background in developer tools, platforms, or infrastructure products. Product-oriented mindset with exposure to user-facing engineering decisions. Integrate into Docker’s AI & Agents Engineering organization and establish relationships with key stakeholders across Product, Platform, Engineering leadership, and sister AI teams (Ask Gordon, broader AI platform) Deep dive into the Docker Agents ecosystem including cagent project architecture, current roadmap, open-source community engagement, and technical debt assessment Conduct comprehensive 1:1s with each team member to understand their technical backgrounds, career aspirations, current project ownership, and individual growth opportunities Assess team dynamics, delivery processes, engineering practices, and identify immediate opportunities to remove blockers, improve productivity, and enhance code quality Hire and onboard critical team members with expertise in containerized systems, AI/LLM integration, distributed systems, and open-source community management Establish clear team operating principles including engineering standards for agent development, code review processes, testing frameworks, and production deployment practices Drive alignment on technical vision and roadmap for Docker’s containerized agent platform in partnership with Product Management, ensuring clear prioritization of cagent evolution, enterprise features, and developer experience improvements Ship significant improvements to cagent or containerized agent platform capabilities with measurable impact on developer productivity or agent deployment reliability Build and lead a high-performing engineering team of 8-12 engineers that consistently delivers reliable, scalable containerized agent infrastructure impacting millions of Docker users worldwide Establish the Docker Agents team as a center of excellence for containerized AI systems, influencing architecture decisions across Docker’s AI initiatives and the broader container ecosystem Develop team members into technical leaders through mentorship, conference speaking opportunities, open-source contributions, and clear career advancement paths within Docker’s engineering organization Establish repeatable processes for rapid prototyping, evaluation, and productization of new agent capabilities that maintain Docker’s reputation for reliability and developer experience excellence Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

iTrent Specialist Location: UK-wide (Remote with occasional travel to core HR offices in Brighton, London, Leeds or Manchester) Contract: Full-time, 37.5 hours per week Salary: £35,220 Employment Type: 6-month FTC A fantastic opportunity has arisen to join a leading national charity dedicated to supporting individuals through life-changing services. We're working in partnership with this impactful organisation to recruit an iTrent Specialist System Administrator, who will play a key role in optimising their HR and Payroll system, supporting digital transformation across the People Services function. About the Role Reporting into the HRIS Manager, you'll be the go-to specialist for all things iTrent, helping to shape the system's functionality, streamline processes, and ensure it's being used to its full potential. You'll be a core part of the HR Transformation and Systems team, supporting HR teams, managers, and employees to improve their system experience while ensuring compliance with data regulations and internal policies. You'll drive continuous improvement through system enhancements, manage relationships with third-party suppliers, and provide technical guidance on cross-functional projects. Key Responsibilities • Support the scoping, design, and delivery of system upgrades and enhancements in line with organisational needs., • Troubleshoot and resolve system issues across iTrent modules., • Perform rigorous system and user acceptance testing (UAT) ahead of go-live., • Manage change requests and ensure communication with stakeholders on updates and timelines., • Maintain accurate and up-to-date system documentation including process maps, SOPs, and user guides., • Provide subject matter expertise on iTrent functionality to internal project teams., • Monitor user support queries and act as a liaison with MidlandHR as needed., • Administer day-to-day system tasks (e.g. access permissions, reference tables, workflows)., • Champion data protection and GDPR compliance within system usage., • Contribute to training resources such as user guides and how-to videos., • Keep up to date with sector trends and developments within HR systems. Person Specification Essential: • Proven hands-on experience with iTrent across multiple modules (e.g. workflow creation, function access builds, audit functionality)., • Knowledge of HR best practice and data governance., • Strong documentation and process mapping skills., • High attention to detail and a commitment to data quality., • Excellent communication skills with the ability to liaise with stakeholders at all levels., • Experience handling confidential and sensitive data professionally., • Strong problem-solving skills and a continuous improvement mindset., • Ability to prioritise workload and work autonomously., • Advanced Excel skills and confident use of the wider MS Office suite. Desirable: • Previous experience in a HR environment or with HR systems training., • Familiarity with GDPR and managing sensitive personal data., • Experience of working with third-party system providers., • Understanding of HR system reporting and data structures., • Experience in structured project work and system upgrades. Interested? If you are interested in working for a Charity who provide life-changing services, please feel free to apply. 6-month FTC, paying £35,220 per annum with strong company benefits. Working remotely with travel to one of their main sites, London, Leeds or Manchester, may only happen 1/2 during the FTC, expensed Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Location - Remote (Europe) How You'll Make an Impact: As a Staff Machine Learning Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies. You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust ML practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success. Our Machine Learning Team: Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team. What You Bring to the Team: • Architectural Expertise: Proven track record in designing, deploying, and maintaining production-grade, distributed ML systems (Sagemaker), • Deep MLOps Proficiency: Expert-level knowledge of CI/CD, orchestration (e.g., Apache Airflow, Flink), and model monitoring/drift detection at scale., • Software Engineering Rigor: Strong background in Python, distributed systems, and backend development, with a firm grasp of software engineering best practices., • Technical Strategy: Experience defining SLIs/SLOs and managing large-scale technical roadmaps., • Leadership: Demonstrated ability to influence cross-functional teams, mentor junior talent, and drive consensus on complex technical decisions., • Domain Knowledge: Ability to apply statistical and ML methods to optimize revenue management and pricing strategies. What Sets You Up for Success: • 5+ years of experience in a machine learning role, with demonstrated success in ML Engineering and deploying models to production., • Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing)., • Great understanding of machine learning principles (experimental design, statistical distributions and test, machine learning algorithms), • Expertise in deploying ML models at scale on AWS, with experience using MLFlow, Sagemaker or similar platforms., • Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews, using Docker, Terform, Kubernetes)., • Expert-level SQL skills and experience working with large datasets for analysis and modeling., • Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges., • Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams., • Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field. Bonus Skills to Stand Out (Optional): • Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment., • Experience with data quality monitoring tools and frameworks., • Master’s or PhD in Computer Science, Mathematics, or a related field. #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at _ Company _ to Check Out! • Best All-In-One Hotel Management System | HotelTechAwards (2025), • Overall 10 Best Places to Work | HotelTechAwards (2025), • Most Loved Workplace® Certified (2024), • Top 10 People’s Choice(2024), • Deloitte Technology Fast 500 (2024) Discover our Benefits: • Remote First, Remote Always, • PTO in accordance with local labor requirements, • Monthly Wellness Fridays - enjoy an extra long weekend every month, • Full Paid Parental Leave, • Home office stipend based on country of residency, • Professional development courses in Cloudbeds University, • Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at _. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

Regional Sales Manager – North Scotland £Competitive, Bonuses, Company Car or car allowance + Great Benefits Here at Brakes we’ve got ambitious growth plans so if you want to be a part shaping the future of our Independent business, leading a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Regional Sales Manager for North Scotland. Leading & inspiring a Regional Field Sales Team, you’ll support them to achieve & exceed sales, profit and margin targets, retain our customers and win new ones, whilst taking a pro-active role in devising, reviewing & revising the overall Regional Business Plan Key Accountabilities • Develop, implement & own the geographical region business plan & budget to release profitable growth potential, increase customer experience & deliver regional sales budget, • Lead, direct, coach & motivate x6 direct reports of Area Sales Managers to deliver sales & high team performance, • Proactively partner and own the relationship with the relevant Operations Manager and Depot, holding regular, planned weekly calls & periodic profitability meetings with the Depot team to achieve shared KPIs, • Create a customer first culture throughout the team, understanding key customer businesses & their needs to continually improve the customer experience whilst also managing expectations, retaining, securing & growing business, • Continual proactive issue resolution with Operations to enhance the customer first experience, minimise disruption & develop tactics to identify opportunities to release growth opportunities, • Lead the new Business Agenda for the Region via Business Development Managers & Area Sales Managers in order to achieve new business targets, • Ensure talent management & engagement throughout the region, • Meet with customers where required to retain, secure & grow business, • Partner with internal stakeholders & team to establish win-win solutions for the customer & business Highly commercial, you’ll have previous experience of leading a team of Field Sales Professionals, driving growth and results, through both new and existing business, ideally in the foodservice industry. It goes without saying that you put the customer at the heart of everything you do, fostering a culture of continuous improvement across people, process, strategy and delivery models building long lasting and highly effective working relationships with internal stakeholders to create an environment of trust, support and collaboration. You’ll also need to be proficient with technology to improve the customer and optimise performance (Experience of salesforce while not essential, would be advantageous). In return we offer a competitive base salary along with excellent bonus potential, a home based contract, company car, additional holiday purchase options to top up your annual leave and award winning products at virtually cost price. In addition, you’ll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and progress into a vast range of commercial roles to really develop your career. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth. Our Culture We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on. JOB PURPOSE The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions. Development Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments. Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones. Lead the creation and implementation of go-to-market plans for new products and services. New Business Acquisition: Generate and qualify high-potential leads through networking, industry events, and proactive outreach. Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts. Negotiate and close high-value deals with key decision-makers in target sectors. Relationship Management: o Support and co-own execution of (growth) initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors. Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers. Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs. Deliver exceptional customer service to drive loyalty and long-term partnerships. Sales Performance & Reporting: Consistently achieve and exceed ambitious sales targets and KPIs. Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership. Analyse sales data to identify growth opportunities and address performance gaps. Brand & Product Promotion: Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns. Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness. Collaboration & Cross-Functional Leadership: Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives. Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy. Continuous Improvement: Stay abreast of industry developments, regulatory changes, and best practices. Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities. Required Skills & Experience Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector. Strong commercial acumen and negotiation skills. Demonstrated ability to build and manage a high-value sales pipeline. Excellent communication, presentation, and relationship-building skills. Results-driven, self-motivated, and resilient. Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with the ability to interpret data and market trends. Qualifications Degree-level education (or equivalent experience) in Business, Sales, Marketing, or a related field. Evidence of ongoing professional development is desirable. Competencies & Behaviours Strategic thinker with a growth mindset. Tenacious, proactive, and adaptable. Collaborative team player who can also work independently. High integrity and professionalism. Additional Information Regular travel required to customer sites, industry events, and company offices. Full UK driving license required. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

About Air Apps At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. The Role As a Financial Analyst, you will join our finance team and support data-driven decision-making across the company. This is an excellent opportunity for an early-career finance professional who is eager to grow in a fast-paced, tech-driven environment. You will work closely with senior finance team members and cross-functional stakeholders. This role focuses on accounting records, help with financial reporting, bank transactions and continuous improvement of financial processes, providing strong exposure to the financial operations of a global product company. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Responsibilities Support the month-end closing activities and related reporting. Prepare recurring and ad-hoc financial reports to support decision-making. Performing accounting records, bank transactions and support tax compliance activities. Collaborate with teams such as Product, Marketing and Operations to gather data and align financial insights with business goals. Support the review and reconciliation of expense reports, bank statements, AR balances and AP balances. Support cash flow monitoring and cost analysis efforts. Contribute to the continuous improvement and automation of financial processes and tools, including ERP and expense management systems. Ensure accuracy and consistency of financial data through careful review and reconciliation activities. Requirements Approximately 1 year of experience in finance, financial analysis, accounting, or a related area. Degree in Finance, Management, Economics, Accounting, or a related field. Strong analytical skills with attention to detail and a structured approach to problem-solving. Comfort working with Excel or Google Sheets; experience with financial systems or ERPs (such as Netsuite, Payhawk, Ramp, or similar tools) is a plus. Basic understanding of financial statements (P&L, balance sheet, cash flow). Ability to communicate financial information clearly to both financial and non-financial stakeholders. Proactive mindset with a willingness to learn and grow in a dynamic environment. Fluent in English, both written and verbal. Why Join Air Apps? (Portugal Benefits) Apple hardware ecosystem for work. Flexible Paid Time Off (PTO) to support work-life balance. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

About Aiviq Aiviq is a fintech company transforming how asset managers globally process, analyse, and leverage their data. Our solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. Position Overview As an experienced Technical Business Analyst within the Professional Services department at Aiviq, you will take a hands-on role in the execution of implementation projects to new and existing Aiviq clients. You'll collaborate with our Sales, Product Management, Engineering and Services teams to deliver on global implementations while ensuring technical excellence throughout multiple project lifecycles. Core Responsibilities Technical Design & Problem Solving • Receive and execute on work packages for client implementation under the supervision of a Project Manager., • Understand the client data sources at a business and technical level and build data connectors for ingesting that data into the Aiviq solution,, • Assist the Project Manager in appropriate product and data scope requirements for new client engagements and in defining suitable acceptance criteria., • Contribute innovative ideas to advance the Professional Services offering, • Create high-quality technical documentation for client specific implementation work., • Define and execute on suitable test criteria for ensuring successful completion of project tasks., • Conduct sophisticated data analysis to draw out potential problems in implementations or to innovate in improvement to the implementation process., • Demonstrate advanced SQL and Python skills, • Work with Engineering and QA on the reporting of, resolution and client side testing of bugs and issues. Your Qualifications Required Experience • 3+ years in technical business analysis, preferably in financial services, • Advanced SQL skills (Python, C# and .NET also relevant), • Database design and architectural expertise, • Ability to grasp new business data domains quickly, • Excellent communication skills for global stakeholder engagement, • Agile development methodology experience Desired Experience • Experience with financial reporting or revenue management systems, • Testing experience across complex rules engines and financial data, • Experience with AI/ML implementation and/or BI/reporting solutions, • Experience with Azure or other relevant cloud-based solutions What Sets You Apart • Excellent technical problem solving skills, • Ability to communicate complex business or technical issues with key stakeholders, • Full data literacy with ability to draw meaningful conclusions quickly, • Excellence in client interaction across global markets, • Track record of bringing innovation within a professional services environment, • Ability to bridge technical and business requirements What We Offer • Opportunity to shape a growing professional services operation., • Career growth within a globally expanding fintech, • Collaborative, innovation-focused environment, • Competitive compensation package, • Professional development support Aiviq is an equal opportunity employer and values diversity in our workforce. This role will be located in London although we are a hybrid team with frequent remote working and broader flexible working options available.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.