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Business Development Manager. Construction / Water Infrastructure Remote based. £51,000 basic + Car Allowance + Benefits. This global 'sustainable water infrastructure' construction company is experiencing phenomenal growth and has exciting plans for 2025 and beyond. Specialising in water reuse, rainwater harvesting, flood & environmental protection and drought mitigation, this company have delivered many incredible sustainability projects. As business development manager / key account manager, you will work closely with engineers, architects, landscape, public health, water companies, highways, agriculture and house builders. This remote role covers a territory from Leeds up to and including Scotland. This is not a targeted, new business sales role. An internal sales team will support you. The ideal candidate will be a proactive, engaging, confident presenter and skilled account manager within the construction, engineering, environmental, and sustainability sectors. Key Responsibilities: Strategic Business Development: • Develop and implement a business development strategy aligned with company growth targets., • Identify and pursue new market opportunities within the construction, engineering and water sectors., • Create and manage a pipeline of prospective clients and projects. Client Relationship Management: • Build and maintain strong relationships with existing clients, understanding their needs and identifying opportunities for additional work., • Act as the key contact for high-profile clients and partners, representing the company in meetings, negotiations, and industry events., • Deliver exceptional customer service, ensuring repeat business and long-term partnerships. In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture and will work alongside some incredible people. To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis at Visit our website at www.aaronwallis.co.uk for hundreds of sales jobs. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

IXL Learning, a developer of personalized learning products used by millions of people globally, is seeking a District Partnership Specialist to join our Professional Learning team and support districts in Hampton Roads, Virginia. At IXL, we seek to help districts transform teaching and learning through best-in-class technology and services. As a District Partnership Specialist, you’ll serve as a trusted consultant, guiding school districts in Hampton Roads, Virginia through every stage of their implementation. You’ll ensure each district has a clear plan for using IXL tailored to their district goals and initiatives. In addition to delivering professional development, you’ll meet regularly with district and school leaders to monitor progress, analyze data, and plan next steps. You’ll work closely with internal teams to identify opportunities to expand district partnerships and share insights that help shape our products and services. We are looking for an enthusiastic, highly organized, and strategic educational leader with school or district leadership experience who thrives in a collaborative, high-energy environment. The ideal candidate is a polished communicator and engaging presenter who is energized by being in schools and classrooms, building relationships, and supporting educators in the field. #LI-REMOTE This is a full-time remote position for candidates living in the Hampton Roads area of Virginia. WHAT YOU'LL BE DOING • Serve as an IXL implementation expert, supporting large, complex districts with their IXL implementation, • Partner with district leaders in Hampton Roads, Virginia to create and implement a professional development plan that supports a successful IXL implementation aligned to their goals and initiatives, • Build relationships with key stakeholders across districts, including district leaders, principals, and teachers, to ensure a consistent implementation, • Travel within Hampton Roads, Virginia to deliver professional development, meet with district and school leaders, visit classrooms, and provide other hands-on implementation support— 40% - 60% local travel with occasional overnight travel, • Partner with the Sales team to effectively manage and grow customer relationships, including supporting districts piloting IXL and other pre-sales opportunities, • Deliver high-quality live and virtual professional development sessions to drive engagement and usage of IXL, • Analyze and use data to drive decision-making and strategize next steps WHAT WE'RE LOOKING FOR • BA/BS degree, • Experience as a K-12 educator, with 5+ years of experience delivering professional development in K-12 settings, • MUST either have experience as a school or district administrator OR have extensive experience delivering PD to these audiences, • Experience leading a district or school instructional initiative or curriculum adoption, • An analytical, strategic thinker who can interpret data and develop effective plans that drive implementation, • Exceptional presentation skills; comfortable presenting to teachers and administrators, • Excellent interpersonal skills—dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude, • Organized, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish, • Self-starter and quick learner with a passion for improving education through technology

Key Account Manager. Construction / Water Infrastructure Remote based. £51,000 basic + Car Allowance + Benefits. This global 'sustainable water infrastructure' construction company is experiencing phenomenal growth and has exciting plans for 2025 and beyond. Specialising in water reuse, rainwater harvesting, flood & environmental protection and drought mitigation, this company have delivered many incredible sustainability projects. As Key Account Manager, you will manage ongoing projects and develop existing client relationships. Sectors include Water Utilities, Housing Developers, Highways, Environmental Agencies, Main Contractors, Industrial Manufacturing and Agriculture. This remote role covers a territory from Leeds up to and including Scotland. This is not a targeted, new business sales role. An internal sales team will support you. The ideal candidate will be a proactive, engaging, confident presenter and skilled account manager within the construction, engineering, environmental, and sustainability sectors. Key Responsibilities: Strategic Business Development: • Develop and implement a business development strategy aligned with company growth targets., • Identify and pursue new market opportunities within the construction, engineering and water sectors., • Create and manage a pipeline of prospective clients and projects. Client Relationship Management: • Build and maintain strong relationships with existing clients, understanding their needs and identifying opportunities for additional work., • Act as the key contact for high-profile clients and partners, representing the company in meetings, negotiations, and industry events., • Deliver exceptional customer service, ensuring repeat business and long-term partnerships. In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture and will work alongside some incredible people. To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis at Visit our website at www.aaronwallis.co.uk for hundreds of sales jobs. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

Our client is an award-winning provider of some of the most innovative life, critical illness and health products on the market today. As part of their continued growth plans, they are seeking to appoint an additional broker consultant to work within the East Manchester, West Yorkshire area. . The successful candidate will work with a panel of existing intermediaries with a remit to maximise the business potential from them, in addition to introducing new brokers to your panel. A strong group presenter you will feel comfortable dealing with people at all levels and have the ability, drive and tenacity to overcome objections and build relationships through strong technical knowledge, providing exceptional service and adding value to the intermediary’s business. The products are industry leading, and the company name will be known by all. However, this does not take away from the fact you will need to be proactive in your planning to ensure your panels business is maximised and that networking for new business is at the fore front of what you do on a daily basis. This is an employed role, based working from home with a mix of client visits, virtual meetings and telephone work. In addition to your basic salary there is a bonus element to the role with an expectation to earn around £45-50,000 in the first year. Established Broker Consultants are earning in excess of £60,000, the top ones significantly more. To be considered you must have a background within financial services, either as a broker within the intermediary market or as an advisor who has worked whole of market and is seeking to move into the intermediary support field. If you believe you have what we are looking for please contact us today by sending an up-to-date CV with as much detail of your relevant sales experience. Please note. It is Knight Temple Recruitment’s policy, that we to respond to all applications within three working days. If your application is not taken forward by us your details will not be retained unless you specifically request us to do so. Knight Temple Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.

Location: United Kingdom | Remote Department: Commercial Reports To: _ Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution & Co-Selling: Work alongside AEs and partners on active opportunities. Coordinate partner engagement, support deal registration, pricing requests, procurement processes, and opportunity progression. Act as a key point of contact to remove friction and maintain momentum throughout the sales cycle. Deliver World-Class Partner Enablement: Design and lead partner onboarding, certification, and training programs. Provide access to sales tools, collateral, and product updates that empower partners to effectively sell Solink. Forecast, Track, and Report Performance: Monitor partner pipeline health, forecast accuracy, and revenue attainment. Use CRM and PRM tools to generate insights and share performance updates with internal stakeholders. Drive Partner Performance & Revenue Growth: Increase partner-sourced and partner-influenced revenue through active partner management, opportunity progression, and execution against regional sales objectives. Experienced Channel Sales Professional: You have 3–5+ years of experience in channel sales, partner management, or alliances roles, preferably in physical security, SaaS, or networking. You’ve successfully managed and grown a book of channel partners like VARs, MSPs, or distributors. Strategic Thinker with Tactical Execution: You understand how to prioritize and activate the right partners, support live opportunities, and work cross-functionally with Sales to accelerate revenue. You balance partner strategy with hands-on execution to drive measurable results. Relationship Builder & Influencer: You are a natural connector with strong interpersonal skills. You build trust and credibility with partners, motivate them to prioritize your product, and know how to navigate complex partner ecosystems. Strong Communicator & Presenter: Whether delivering training, presenting at a QBR, or pitching a co-sell plan, you are clear, persuasive, and audience-focused—both in writing and in person. Data-Driven & Process-Oriented: You’re fluent in pipeline management, forecasting, and performance tracking in CRMs like Salesforce or HubSpot. You use data to identify gaps and opportunities. Candidates must undergo a criminal records check upon hire; Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. We’re not just building tech - we’re building a place where great people do great work. Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity: Every full-time, permanent employee has a stake in our growth. Comprehensive benefits: A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture: Clear expectations, honest feedback, and no politics. Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer & onboarding Submit your resume and a short cover letter via our [_]. Let us know what excites you about this role, and how you’d help move Solink forward.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We're here to help brands Shape What Britain Buys. We’re looking for a talented Media Sales Support Associate who expects more from their career. Sitting within the Sales team, this role will help develop effective media plans for advertiser clients. You’ll get to support the most relevant client engagement strategies & solutions aimed at growing retailer loyalty and build brand value. You will be supporting an SMB sales team responsible for meeting and exceeding commercial targets, driving the Tesco Media proposition and product adoption working with multiple stakeholders. The right candidate will play a role in growing our self-serve strategy & digital first approach. The successful candidate will join our growing, Growth & Emerging team, and work with world class and passionate people in a supporting capacity to deliver a digital first strategy that creates measurable value for customers, advertisers & Tesco Media. What you’ll be working on • Assist with the management and development of client engagement strategies to maximise participation and value creation via our portfolio of established Media solutions., • Collaborate with internal and external teams to provide input into helping shape and launch emerging solutions., • Support client engagement (as assigned) to achieve business objectives with a customer focus., • Utilise dunnhumby insights to ensure recommended plan components support retailer customer strategies and build brand/customer value., • Develop client ready analysis and planning presentations that can be utilised to create deeper client engagement and added brand/customer value., • Support the nomination and delivery process across media and financial management., • Actively demonstrate the dunnhumby values and behaviours. What we expect from you • Experience in Media Sales or support function - specifically digital advertising, marketing or Retail Media. Marketplace platform experience would be desirable., • Demonstrated ability to deliver against SLAs at pace., • Results-driven, self-motivated and highly goal-oriented in order to support in exceeding targets., • An interest in working with product and technology stakeholders to continue to improve our digital performance products and drive self-serve adoption., • Confident communicator and presenter, comfortable in fast-paced environments., • A team player with the ability to collaborate with internal departments and teams & passionate about sharing their expertise., • Some knowledge of the agency landscape and major players would be desirable. What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

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Were proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.Refer a Friend bonus of up to £1000.Compr

Temporary Receptionist / Front of House Administrator Location: [Insert Location] Hours: Monday to Friday, 9:30am - 4:30pm Contract: Temporary Pay Rate: £13.We are currently recruiting on behalf of our client, a well-established Financial Services company, for a Temporary Receptionist / Fr

Were proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.

Company Description Location: Flint Pay: £13.Hours: Truly Flexible Full-time, Part-time, Mornings, Evenings, or Weekends *Unfortunately we cannot offer sponsorship at this time.Are you the one your friends always turn to for a chat and a warm cup of tea? Do you have a heart of gold and a natural kn