Twickenham
Elior Concessions - Elevating Every Day Out Whether it's a day out at a heritage site, museum, or entertainment venue, we make every experience extra special with fantastic hospitality and innovative food. We're the team behind the tasty treats and top-notch service that make every visit special. From a freshly brewed coffee to a gourmet meal, or a quick snack on the go, we turn food breaks into memorable moments. What you'll be doing.. The Role: As Café Manager, you will take full responsibility for the day-to-day operation of the café, ensuring exceptional food, beverage, and customer service standards while driving sales and maintaining a positive team culture. Key Responsibilities: • Lead, motivate, and develop the café team to deliver exceptional customer experiences., • Manage the daily operation of the café, ensuring smooth and efficient service., • Maintain high standards of food safety, hygiene, and health & safety compliance., • Monitor stock levels, place orders, and manage wastage to achieve budget targets., • Prepare staff rotas and manage labour costs effectively., • Build strong relationships with the client and respond proactively to customer feedback., • Ensure the café is clean, welcoming, and pres...