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  • Central Operations Executive
    Central Operations Executive
    hace 8 horas
    £35000–£38000 anual
    Jornada completa
    London

    Job Ref: HON1086 Branch: Head Office Location: Head Office, London (Central) Salary/Benefits: Up to £38,000 per annum + bonus Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 24/07/2026 Closing date: 04/09/2026 Central Operations Executive Join the Honi Poke Team! At Honi Poke, we serve fresh, fast, feel-good food. Inspired by the bold flavours of Pacific Hawaiian cuisine, our vibrant poke bowls and sushi grab-and-go options bring sunshine to busy streets - but it's our people who make the real difference. We're looking for an energetic, hands-on Central Operations Executive to join our team as a flexible, field-based resource supporting the senior leadership team and stores across the business. You'll be the person we rely on to keep things running smoothly - whether that's maintaining our menus and platforms, helping launch a new site or menu, supporting events, or ensuring our operational standards stay consistently high across every location. What You'll Do Operational Support • Conduct site visits to support operational standards, compliance, and guest experience, • Support implementation of operational initiatives, product launches, and company projects, • Identify operational issues and escalate concerns appropriately, • Ensure consistent execution of company standards across all sites visited, • Assist site management teams during periods of absence, transition, or peak trading Administration & Coordination • Provide day-to-day administrative support to the Operations team, • Maintain operational documents, trackers, reports, and shared resources, • Track actions and follow up on outstanding tasks across departments, • Prepare reports, presentations, and operational updates, • Manage and maintain operational filing systems and databases Events & Project Support • Assist in the planning and delivery of company events, launches, training sessions, and store initiatives, • Support new site openings, relaunches, and promotional activities Guest, Catering & Communications • Manage operational inboxes and respond to enquiries professionally, • Support catering enquiries and event bookings where required, • Handle guest feedback and complaints, ensuring timely resolution and escalation, • Act as a professional representative of the business when communicating with guests, suppliers, and stakeholders Compliance & Standards • Support compliance with Health & Safety, Food Safety, and company policies, • Assist with audits, corrective actions, and operational reviews, • Ensure operational documentation and platforms remains accurate and up to date Who You Are You're organised, adaptable, and energised by variety - no two weeks in this role look the same. You bring positivity to every site you visit and take pride in maintaining high standards. Essential • Previous experience in an operations, administration, or hospitality support role, • Strong organisational and administrative skills, • Excellent communication and interpersonal abilities, • Ability to manage multiple priorities across different locations, • Proficiency in Microsoft Office and/or Google Workspace, • Happy to travel regularly across London and regional sites What We Offer • A salary of up to £38,000 per annum + bonus, • Enhanced holiday pay, rising with length of service, • Complimentary meals during your shifts, • Generous staff discount for you, your friends & family, • A fun, positive team culture with training and development opportunities, • Employee Assistance Programme for wellbeing support, • A clear pathway into management, we are growing and want you to grow with us too Ready to Join Us? Bring your energy, organisation, and passion to Honi Poke and help us deliver fresh, fast, feel-good food across every location. Apply today - we can't wait to welcome you to the team! That's the way we bowl!

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  • Senior Marketing Manager
    Senior Marketing Manager
    hace 11 horas
    £45000–£525000 anual
    Jornada completa
    London

    Job Ref: HON1076 Branch: Head Office Location: Head Office, London (Central) Salary/Benefits: Up to £50,000 per annum Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 17/07/2026 Closing date: 28/08/2026 Senior Marketing Manager Location: London (hybrid) Reports to: Head of Marketing Direct report: Marketing Executive Brands: Honi Poke, Island Poke, Honi Sushi & virtual brands About the role We're one of the UK's fastest-growing poke and Japanese-inspired food groups, and we're looking for a Senior Marketing Manager to take our campaigns from idea to impact. This is a hands-on, execution-focused role with a strong digital centre of gravity: shipping campaigns, growing our delivery platform performance, launching new stores and menus, and keeping every digital touchpoint sharp and on-brand. If you like owning the numbers as much as the creative, and you're as comfortable in a Deliveroo back-office or a CMS as you are in a campaign brief, this one's for you. What you'll do Digital ownership • Own day-to-day website updates, online menu accuracy, and every digital brand touchpoint across all brands., • Manage web/dev contractors on production, site updates, and platform integrations., • Brief and manage design agencies, contractors and freelancers - quality-controlling creative output against concepts set by the Head of Marketing. Aggregators & performance marketing • Own day-to-day aggregator strategy and optimisation across Deliveroo, Uber Eats and Just Eat for all brands., • Manage offers logic, ad spend, listings, imagery and menu performance - track ROI and drive growth through structured testing., • Run paid social and CRM/email programmes, reporting performance against KPIs. Loyalty & CRM • Own delivery of the Honi Club loyalty programme - value proposition, rewards mechanic, data capture and launch., • Drive day-to-day CRM, lifecycle and email execution. Campaign delivery & activation • Own end-to-end execution of integrated campaigns across all brands and the marketing calendar., • Ensure consistent, high-quality execution across every customer touchpoint - in-store, digital, OOH and delivery. New launches • Lead delivery of new store openings, seasonal menu launches and grab-and-go relaunches., • Build campaign playbooks and store/menu activation toolkits to systemise future launches., • Deliver the catering proposition activation across customer-facing channels. Reporting & optimisation • Track campaign performance, sales uplift and footfall against agreed KPIs., • Provide regular performance snapshots to the Head of Marketing and CEO., • Spot and action quick wins across stores, channels and aggregators. Who you are Essential • 5+ years in marketing with a clear digital and performance bias - ideally in hospitality, food & beverage, retail or a fast-moving consumer brand., • Proven hands-on ownership of delivery aggregator platforms (Deliveroo, Uber Eats, Just Eat) - offers, listings, menu optimisation and paid placement., • Strong paid social experience (Meta, TikTok) - you've built, run and optimised campaigns yourself, not just signed off on agency decks., • Confident with CMS and website management (Webflow, WordPress, Shopify or similar) and comfortable directing developers without being one., • CRM and email marketing execution experience (Klaviyo, Braze, Mailchimp or similar) - segmentation, lifecycle flows, automation., • Fluent in the numbers: GA4, aggregator dashboards, campaign reporting. You can build a performance snapshot and explain what to do next., • Excellent project manager - multiple brands, multiple deadlines, no dropped balls., • A high standard for creative quality, and the ability to brief and push back on agencies to get there. Nice to have • Experience launching or running a loyalty programme or app., • Multi-site or franchise brand experience., • Working knowledge of design tools (Figma, Adobe CC) for reviewing and lightly amending assets. How you work • Bias to action - you'd rather ship, measure and iterate than polish forever., • Commercially minded - every campaign ties back to sales., • Comfortable with ambiguity and pace in a growing business., • A generous manager - you'll have a Marketing Executive reporting to you and you'll want them to grow. What we offer • Competitive salary of up to £50,000 a year reviewed annually., • Hybrid working - London office base, 4 days in the office and one day out., • 30 days holiday including bank holidays, increasing with length of service., • Free lunch every day and generous discount across all our brands for you and your friends and family., • Private health insurance and access to our Employee Assistance Programme., • Real ownership - this is a role with a broad remit and visible impact. You'll report into the Head of Marketing, and see your work land in stores within weeks., • Growth - a genuine path as the group scales., • A team that ships - small, senior, low-ego, and moving fast.

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