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Your new companyHays are working with a reputable business in Stafford on an exciting new oppourninity, our client is seeking an experienced and proactive People Operations Advisor to join their growing organisation. This is an excellent opportunity for a dedicated HR professional looking to play a key role in delivering a high-quality People service while supporting business growth and operational excellence.Working closely with managers and employees across the business, the successful candidate will provide expert guidance on a broad range of HR matters, including recruitment, employee relations, performance management, learning and development, HR systems, and people processes. This position offers exposure to the full employee lifecycle and the opportunity to contribute to continuous improvement projects, process automation, and the ongoing development of the People function.Your new role \n\n • Support the delivery of a professional, compliant, and customer-focused People service.\n, • Provide advice and guidance to managers and employees on HR policies, procedures, and best practice.\n, • Support and, where required, deputise for the People Operations Manager.\n, • Maintain accurate employee records and manage administration throughout the employee lifecycle.\n, • Produce reports, management information, and people-related data to support business decision-making.\n, • Manage end-to-end recruitment activities.\n, • Source candidates through job boards, LinkedIn, agencies, social media, referrals, and networking.\n, • Build relationships with local educational establishments, job centres, and community groups.\n, • Attend recruitment and careers events where required.\n, • Ensure recruitment activity supports workforce planning and business growth.\n, • Support managers with performance management, disciplinary matters, and employee relations cases.\n, • Provide practical guidance on employment legislation and company policies.\n, • Promote consistency and best practice across the organisation.\n, • Support learning and development initiatives across the business.\n, • Identify training requirements through performance reviews and skills gap analysis.\n, • Assist in the delivery of development programmes and career progression initiatives.\n, • Drive efficiencies through process improvement and automation.\n, • Support the development and optimisation of HR systems.\n, • Maintain accurate and legally compliant employee data.\n, • Recommend and implement improvements to People Operations procedures.\n, • Ensure HR practices remain compliant with current legislation.\n, • Support audits, reporting requirements, and management information requests.\n, • Maintain HR documentation and internal communication resources.\n\n What you'll need to succeed \n\n • Previous experience in an HR Advisor, People Advisor, HR Generalist, or similar position.\n, • Strong knowledge of employment law and HR best practice.\n, • Experience supporting managers with employee relations matters.\n, • Recruitment and talent acquisition experience.\n, • Excellent communication and stakeholder management skills.\n, • Strong organisational skills with exceptional attention to detail.\n, • Proficiency in Microsoft 365, including Excel.\n, • Ability to prioritise a varied workload and work independently.\n\n Desirable \n\n • CIPD qualification or working towards CIPD.\n, • Experience within manufacturing, warehouse, logistics, engineering, or operational environments.\n, • Experience with HR systems and process improvement initiatives.\n, • Project management experience.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Sales & SupportStaffordshire£35,000 - £40,000 Basic + Training + Family Run Business + Varied Role + Job Satisfaction + Supportive Team + Stability + Immediate Start + Hybrid working + work life balanceLooking for a varied role where you can combine customer service, sales support and relationship building? Join a growing, family-run business as a Customer Sales & Support professional, where you'll play a key role in supporting customers, assisting the sales team, and ensuring an exceptional customer experience while benefiting from ongoing training and long-term career progression.With over 25 years of industry success and consistent growth, this market-leading business is committed to investing in its people for the long term. As part of the Customer Sales & Support team, you'll receive continuous training, develop your commercial and technical knowledge, and benefit from clear career progression within a supportive environment. You'll enjoy a varied role with genuine responsibility while working for a company that values and rewards its employees.As a Customer Sales & Support professional, your role will involve: \n\n • Providing outstanding customer service via phone and email\n, • Supporting the sales team with quotations, orders and customer enquiries\n, • Building and maintaining strong relationships with new and existing customers\n, • Processing customer orders and ensuring accurate documentation\n, • Liaising with internal departments to ensure projects and orders are delivered on time\n, • Following up customer enquiries and identifying opportunities to maximise sales\n, • Maintaining accurate customer records using the CRM system\n\n The Ideal Customer Sales & Support Candidate Will Have: \n\n • Previous experience in customer service, internal sales, sales support or account support\n, • Excellent communication and relationship-building skills\n, • Strong organisational skills and attention to detail\n, • Good IT skills, including Microsoft Office and CRM systems\n, • Ability to commute to the Staffordshire officePlease apply and call Becka on for immediate consideration.\n\n Key Words: Customer Sales & Support, Customer Service Advisor, Sales Support, Internal Sales, Customer Support, Sales Administrator, Account Coordinator, Customer Success, Internal Account Manager, Sales Coordinator, Customer Service Executive, Commercial Administrator, CRM, Customer Relations, Stafford, Stoke-on-Trent, Cannock, Lichfield, Burton upon Trent, Newcastle-under-Lyme, Stone, Uttoxeter, Rugeley, Tamworth, Staffordshire, Derby, Derbyshire, Wolverhampton, Telford, Birmingham, West Midlands.This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are awaiting an application to obtain this right or permit, should not apply as your details will not be processed.

Your new company \n Hays are recruiting on behalf of an established organisation based in Stafford for a Temporary HR Advisor. This is an excellent opportunity for an experienced HR professional to join a fast-paced and supportive team, providing comprehensive HR advice and guidance across a range of employee matters.This role would suit an individual with a strong generalist HR background who is confident in managing employee relations cases and partnering with managers to deliver effective people solutions. \n Your new role \n As an HR Advisor, you will provide professional and proactive HR support to managers and employees across the organisation. \n Key responsibilities will include: \n\n • Providing advice and guidance on HR policies, procedures, and employment legislation\n, • Managing employee relations cases, including absence, disciplinary, grievance, and performance matters\n, • Supporting managers with investigations, hearings, and formal meetings\n, • Assisting with recruitment and onboarding activities\n, • Supporting learning and development initiatives\n, • Maintaining accurate employee records and HR systems\n, • Producing HR reports and management information\n, • Contributing to HR projects and continuous improvement initiatives\n, • Supporting policy reviews and implementation\n, • Building positive relationships with stakeholders across the organisation\n, • This is a varied role requiring excellent communication skills, sound HR knowledge, and the ability to manage a diverse workload.\n\n What you'll need to succeed \n To be successful in this role, you will have: \n\n • Previous experience working in a generalist HR Advisor role\n, • Strong knowledge of UK employment law and HR best practice\n, • Experience managing employee relations cases from start to finish\n, • Excellent communication and interpersonal skills\n, • The ability to build effective working relationships at all levels\n, • Strong organisational skills and attention to detail\n, • A proactive and solutions-focused approach\n, • Experience using HR systems and Microsoft Office applications\n, • CIPD Level 3 or Level 5 qualification (or equivalent experience) would be advantageous.\n\n What you'll get in return \n\n • Competitive hourly rate of £16.00 - £22.00 per hour, depending on experience\n, • Weekly pay through Hays\n, • Dedicated Hays consultant support throughout your assignment\n, • Full-time working hours, Monday to Friday\n, • Hybrid working options may be available\n, • Opportunity to gain valuable experience within a respected organisation\n, • Potential for assignment extension based on business requirements\n, • Immediate start available\n\n If you're an experienced HR Advisor looking for your next temporary opportunity in Stafford, we'd love to hear from you. Apply now or contact Hays for further information. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you looking for a long-term temporary role where you can utilise your excellent communication and customer service skills?Our client, a well-established and highly respected housing organisation, is looking to appoint a Temporary Customer Service Advisor to join their busy Customer Experience team.Starting on an initial temporary basis for 8-12 weeks, this is an excellent opportunity for an experienced customer service professional who enjoys helping people, solving problems and making a genuine difference to customers every day.Working within a fast-paced contact centre environment, you will act as the first point of contact for customers, managing a wide variety of enquiries through multiple communication channels. Your focus will be on resolving issues at the earliest opportunity, coordinating repairs and service requests, managing complaints appropriately and ensuring every customer receives a positive experience from start to finish.This is a varied role where no two days are the same. Alongside handling customer enquiries, you will accurately update internal systems, coordinate follow-on work where required, liaise with internal teams and identify opportunities to improve service delivery. You will also play an important role in recognising vulnerable customers and ensuring they receive the appropriate support.For this Temporary Customer Service Executive role, you will have previous experience within a customer service or contact centre environment and be confident communicating with a wide range of people. You will naturally demonstrate empathy, patience and excellent problem-solving skills, remaining calm under pressure whilst managing multiple priorities. Strong IT skills, excellent attention to detail and the ability to learn new systems quickly will also be essential.Experience within repairs, housing or property services would be advantageous, although not essential, and candidates from other busy customer service environments will also be considered.This is a fantastic opportunity to join a supportive organisation on an immediate basis, initially working for 8-12 weeks with the potential to move into a permanent contract.Simkiss Recruitment Solutions is acting as a recruitment agency for the purpose of this vacancy. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.TPBN1_UKTJ

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