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Who Are Massive Rocket? Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? As a Recruiter at Massive Rocket, you’ll play a key role in shaping the future of our business by identifying, engaging, and hiring exceptional talent across technical, consulting, sales, and operational functions. You’ll partner closely with hiring managers, senior leaders, and clients across multiple regions, helping to deliver hiring strategies that support our continued growth. Acting as both a talent advisor and brand ambassador, you’ll build strong candidate pipelines, provide market insights, and ensure an exceptional experience throughout the hiring process. This is a highly collaborative, commercially focused role where success is measured not only by hiring outcomes but also by the quality of stakeholder partnerships, candidate experience, and the ability to influence hiring decisions through data and market intelligence. What Will You Do? • Own end-to-end recruitment processes across the UK, while supporting hiring initiatives across LATAM and other key regions as required, • Source, engage, and assess high-quality talent across Technology, Consulting, Sales, and Operations functions, • Partner closely with hiring managers and leadership teams to define hiring requirements, recruitment strategies, and talent market approaches, • Build and maintain strong candidate relationships, delivering an exceptional experience throughout the recruitment lifecycle, • Present candidates to hiring managers and clients, providing clear assessments, market insights, and hiring recommendations, • Provide data-driven insights on talent trends, market conditions, and hiring performance to support decision-making, • Work directly with clients and delivery teams to support talent augmentation and client hiring requirements, • Act as a brand ambassador for Massive Rocket, strengthening our employer brand across key talent markets, • Maintain accurate recruitment data and reporting through ATS platforms and sourcing tools, • Leverage AI and recruitment technology to improve sourcing effectiveness, operational efficiency, and candidate engagement What Makes You a Great Fit • 3–4+ years of recruitment experience, with a strong track record hiring across technical, consulting, sales, or operational functions, • Proven experience managing full-cycle recruitment processes in fast-paced, high-growth environments, • Strong sourcing expertise using LinkedIn, talent mapping techniques, and modern recruitment technologies, • Experience partnering with senior stakeholders and influencing hiring decisions through data and market insights, • Excellent candidate management skills, with the ability to build rapport and create a positive hiring experience, • Strong communication and presentation skills, with confidence engaging candidates, hiring managers, clients, and senior leaders, • Experience using ATS platforms such as Lever, Workable, Greenhouse, or similar recruitment systems, • Commercial mindset with the ability to balance hiring quality, speed, and business priorities, • Strong organisational skills and the ability to manage multiple hiring processes simultaneously across regions, • English proficiency at C1 level Why You’ll Love Working Here • Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else, • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win, • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond, • Remote‑First for Life – Work from wherever you feel your best, • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter, • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This role will cover Deliciously Ella as well as other parts of the Hero Group business across Northern Europe. About Hero Group We are an international family-owned food company that is passionate about naturally good food. Since our foundation in 1886 and within the many brands that have since joined the Hero family, our ethos continues: making high quality, natural products easily accessible to consumers. With just over 4000 aspirational colleagues in 19 countries we continually work to bring our mission and vision to life. This role will work across our Northern Europe cluster – UK & Ireland, Nordics (Sweden, Denmark, Norway and Finland), and Benelux. Some of our well-known brands across the region include Organix, Goodies, Semper, Corny, Hero, B’tween, Cassis, Nutrasense, and Deliciously Ella. Take a look at our website to read more about _.We are looking for an experienced and proactive Talent Acquisition Manager to lead recruitment across the UK & Ireland, Benelux, and Nordics regions (330 employees) within Hero Group. You will be a trusted advisor to hiring managers, building strong partnerships to hire the best people to support Hero’s growth strategy. You will be responsible for managing the end-to-end recruitment process, onboarding and maintaining a new Applicant Tracking System, enhancing candidate experience, and creating a compelling employer brand for Hero in the region. The role will be located in the UK and can be based either in the Deliciously Ella office at Tottenham Court Road, the Hero UK&I office in Bournemouth, or a combination of the two. You will need to be able to travel to both locations on a regular basis. There will also be some European travel (2-4 trips per year) to our Nordics and Benelux offices. As part of a European team, a large part of the role will be remote, but we feel that face to face connection is very important, to help you get to know our teams and the type of person that will thrive across our markets. As a result we will ask you to be in the office at least two days per week. • Partner with HR teams and hiring managers to define talent needs and develop effective sourcing strategies, by conducting ‘Job Intakes’ for all roles., • Manage the end-to-end recruitment process from attraction, job briefing, sourcing, interviewing, and selection to offer management and onboarding, looking for ways to improve and standardise each step., • Utilise a range of sourcing methods, including direct search, social media, job boards, and talent pools, to attract diverse and qualified candidates. You will be provided with a LinkedIn recruiter license., • Implement and maintain a new ATS (Applicant Tracking System)., • Manage employee referrals., • Deliver a best-in-class candidate experience that reflects Hero Group’s values and employer brand., • Support employer branding initiatives, talent mapping, and market intelligence across the regions., • Track and analyse recruitment KPIs such as time to hire, cost per hire, candidate source and candidate diversity., • Build and maintain talent pipelines for current and future hiring needs, especially for senior and frequently hired roles., • Maintain relationships with key preferred supplier agencies., • Stay up to date with regional employment trends, recruitment best practices, and legal compliance.You’ll report to Fran Newman, People Director Hero UK&I and Deliciously Ella, and work closely with Anita Bjornstrom (HR Director Nordics) and Noortje Saes (Head of HR Benelux), and their respective teams. You will also be part of a network of recruitment professionals across the wider Hero Group., • Fluent in English and ideally at least one other language (Swedish or Dutch preferred)., • An experienced talent acquisition professional with experience of working ‘in-house’, ideally in a matrixed, multinational environment, with a track record of recruiting in several countries., • Familiar with LinkedIn recruiter and experience of proactive sourcing and building talent pipelines., • Experienced in implementation and configuration of an ATS, including setting up of a career page., • An excellent communicator, with strong stakeholder management skills and the ability to influence at various levels., • Highly organised with top class time management skills., • Proactive, with a passion for delivering results and continuous improvement.We believe our people are what make us special. We foster an environment where diverse voices are heard, individuals feel empowered, and everyone can use their experience and knowledge to make a real difference. We’re proud to be an inclusive, forward-thinking workplace where collaboration, innovation, and impact drive everything we do. At Hero, success is built on talent, passion, and innovation — nothing else. If you’re ready to be part of something meaningful, we’d love to hear from you!By joining Hero, you can be part of a mission driven, growing organisation with an open, non-hierarchical way of working, where you can truly have an impact. Your exact benefits will depend on your office location and can be discussed at screening stage.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: _. We are seeking a highly organized and proactive HR Advisor to support our growing UK and European population. This role sits at the heart of our People & Culture team, managing the end-to-end employee lifecycle and providing critical daily guidance to managers on policy, compliance, and employee relations. If you have a solid foundation in UK employment law, hands-on experience with HRIS management (ideally Dayforce), and a passion for delivering a world-class employee experience, this is an incredible opportunity to make a visible impact on our regional operations. • Act as a trusted first point of contact for managers and employees across the UK and Europe, providing timely, accurate guidance on HR policies, processes, and employment matters., • Support managers in handling employee relations cases, including attendance, performance, disciplinaries, and grievances, and escalating complex cases to the HRBP where appropriate., • Own the employee lifecycle end to end including; supporting with onboarding, probation, contractual changes, leave administration, and offboarding., • Support the creation and deployment of People & Culture initiatives and projects across our EU population, with oversight from the HRBP., • Maintain accurate, up-to-date employee records in our HRIS, Dayforce., • Partner with our TA function to support a high-class candidate experience, such as giving advice or interpreting pay, benefits, and culture information., • Apply working knowledge of UK employment law basics to day-to-day queries, flagging areas of risk or complexity to the HRBP for guidance., • Support the rollout and communication of people policies, contributing to awareness and compliance across UK and European teams in collaboration with the HRBP., • Ensure all HR documentation, letters, and employee communications are completed accurately, professionally, and within agreed timelines., • 1-2 years of experience in an HR Advisor or HR Coordinator role, ideally within a fast-paced, scaling, or multi-site business., • Working knowledge of UK employment law and HR best practice, with the confidence to apply it in day-to-day situations., • Exposure to, or genuine interest in, multi-country HR environments; experience with European employment practices is a plus., • Strong interpersonal and written communication skills and able to build trust quickly with managers and employees at all levels., • High attention to detail, particularly when handling employee data, contracts, and sensitive documentation., • Organised and calm under pressure, with the ability to manage multiple priorities and deadlines simultaneously. £30,000 - £35,000 a yearIn an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply! Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings. Equal Opportunity Employer At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed. Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-Remote Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, ASOS, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale. We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our _ to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company. An Octopus Deploy Solutions Engineer is responsible for working with their accounts and customers as their trusted advisor on their technical journey with continuous delivery (CD) at scale—from answering their technical questions and discovering their technical challenges, to demonstrating and proving the value of Octopus Deploy.You will partner with account executives to help your accounts and customers solve their CD challenges. You will also interact with functional departments like Marketing and Engineering to help ensure Octopus Deploy continues to lead solving CD at scale. To help our teams work together effectively, this remote position requires you to be located in the United Kingdom. • Working where you work best, perhaps in a home office and atmosphere designed by you, videoconferencing with colleagues and customers., • Building or updating technical assets like Octopus Deploy projects that deploy applications to Tomcat on EC2 instances or containerized applications to a Kubernetes cluster using Helm., • Working with your account team to discover the technical challenges and business goals of an account, and preparing a demo to showcase the value of Octopus Deploy and how it address their challenges and goals., • Delivering a demo for and discussing the technical questions of a prospective customer., • Providing guidance to a prospective customer conducting a Proof of Value with Octopus Deploy., • Educating customers on the value of Octopus Deploy by developer blogs and guides, delivering talks and webinars, and attending events to evangelize Octopus Deploy., • You are fluent in both English and French (reading, writing, and speaking) at a business level., • You are a personable, polite, and positive person., • You have a mix of technical skills and expertise—e.g.: development, release management, operations, infrastructure automation, cloud-native technologies, • You have experience with Continuous Integration and Continuous Delivery (CI/CD), and have configured and used CI/CD tools., • You are comfortable communicating with customers, carrying technical conversations, and delivering compelling value-based demos., • You like to lean in and learn the latest technologies.Octopus has an internally _. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same. The leveling for this role is:Level 3Maturing: £105,000 + variable (OTE £146,500) + stock optionsPerforming: £115,000 + variable (OTE £159,820) + stock options Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, pension offerings of up to 5%, and stock options. _. Interview ProcessBelow is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need. 👋🏼Initial chat [30 min]Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut! 🧑‍💻 Hiring Manager chat [45–60 min]Hiring manager chat: Meet the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us! 👥Team Member Technical chat [45–60 min]Team member technical chat: Meet your SE peers and revenue partners. We’ll discuss your technical talents and your experience working with customers. By the end of this call, you should have a great idea of what it’s like to work at Octopus, and we should also have a great idea of what it would be like to have you on the team! 💻 Technical Panel presentation [60-90 min] Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. Show off your demo and presentation skills. Prepare and present a technical demo and discussion that highlights the value of how a technical solution solves a problem. We will give you some guidance on scenarios and expectations. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same. Our is the best place to learn more about life at Octopus. It includes our , how we , , _, and much more. If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team. We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey. Important Notice About Recruitment ScamsPlease be aware that individuals and organizations may attempt to scam job seekers by offering fraudulent employment opportunities under the name of Octopus Deploy or Codefresh by Octopus Deploy. These scams may involve fake job postings, unsolicited emails, text messages, or other communications claiming to be from our recruiters or hiring managers. Octopus Deploy will never:• Ask for sensitive personal information, such as credit card details, bank account numbers, or other financial information during the recruitment process.• Request payment, fees, or purchases from job seekers.• Send checks for equipment purchases prior to employment. Official Communication Channels:All communication from Octopus Deploy recruiters or hiring managers will come from official email addresses ending in @octopus.com. If you receive messages from other domains (e.g., or generic addresses like @yahoo.com), these are not from Octopus Deploy.If you are unsure about the authenticity of a communication claiming to be from Octopus Deploy, do not provide any personal or financial information and contact us immediately at . Reporting FraudIf you believe you have been a victim of a recruitment scam, please report it to the appropriate authorities:United States: Europe: New Zealand: Australia: Signs of a Recruitment ScamBe vigilant about the following red flags:• The sender uses email domains that do not end in @octopus.com (e.g., _ or generic addresses like @yahoo.com or @hotmail.com).• Poor spelling and grammar in emails or official-looking documents.• Requests for payment, financial details, or fees to proceed in the hiring process.• Receiving a check and being asked to deposit it for equipment purchases before employment.• Contacting you through informal channels such as WhatsApp, particularly in the United States.• Pressure to act quickly or threats of losing the opportunity if immediate action is not taken. We take fraudulent activities seriously and are committed to ensuring the integrity of our hiring process. Thank you for helping us protect our community and future Octonauts! [Note to Search Firms/Agencies]Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. Job Description What will you be doing? We're seeking a talented individual to join our Corporate tax team in Tunbridge Wells, which is responsible for tax compliance and advisory services for a wide range of business clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients and managing more junior members of staff as necessary. You will also provide assistance to Directors/Partners in both client work and in the management of the group and you will actively be involved in and look to seek out working on special assignments and advisory projects where appropriate. As Corporate Tax Manager, your responsibilities will include among others • Manage portfolio of businesses including OMBs, SMEs and larger corporates, • Undertake corporate tax provisioning, compliance, and advisory work for your portfolio, • Ability to get involved in variety of business tax work (e.g. ad-hoc advisory, international tax matters, R&D tax credits, awareness of VAT and employment tax aspects), • Opportunity to assist with transactional and due diligence work, • Give exceptional client service and be responsible for maintaining regular contact with client team, • Liaison with Partners, demonstrating strong management skills, • Appraisals/monitor staff performance, • On the job training for junior staff on a one-to-one basis, • Ensuring S&W procedures are followed taking account of institute and HMRC guidance, where relevant, • Ensuring department KPIs are met around billing and recovery targets, • Reading; internal meetings; internal and external seminars and courses, • Acute awareness of what other parts of the firm can do, to encourage cross-referrals Qualifications and Experience: • Qualified accountant (ACA/ACCA/CA) and/or tax advisor (CTA), • Significant corporate tax experience gained within the profession and or industry, • Technically capable tax adviser who is able to assist in complex client work, • Demonstrable experience of managing people and clients, • Appetite to develop business development skills to assist with the growth of the business Key Competencies: • Client focus - ability to deliver consistently excellent client service, • Commercial awareness - delivers value to client and team profitability, • Teamwork - organises and supports others, • Good communicator - both written and oral, • Problem solving - positive attitude to solving problems and delivering outcomes, • Enthusiastic and keen business developer As a colleague here at S&W you will have access to benefits that include • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependent), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave, • Fully funded training towards professional qualifications, • Cycle to work scheme, • Season ticket loan, • Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.