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Description At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a highly experienced, fully remote Principal Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG to drive the delivery and deployment of backend services for industry-leading game projects. You will act as a key engineering contact for external co-dev clients, collaborating with the Technical Director and Lead to architect solutions that balance technical idealism with production pragmatism. You will define the technical architecture for major game titles, ensure implementation quality, and mentor the engineering team. We’re also growing our pool of AWS Certified engineers - and we encourage you to study for the certification using your Learning & Development budget when you join us. Requirements • Experience in game development and having shipped multiple live games (or similar products) with a high concurrent user count, • Proven experience architecting distributed applications with a high concurrent user base (hundreds of thousands), ideally proven with a released title or robust load tests, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Solid database experience, with the ability to work effectively with both SQL and NoSQL databases, • Proven experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Professional level) would be advantageous, • Proven experience building backend infrastructure using infrastructure as code tools, e.g. Terraform, • Proven experience using Kubernetes and Docker to build products at scale, • Ability to autonomously architect and design online services based on a specification, • Ability to navigate changes calmly and manage multiple pieces of potentially confidential information, • Excellent time management and ability to work autonomously, • Clear and effective communicator with the ability to discuss technical strategy with non-technical stakeholders and adapt to client needs, • Experience building CI/CD pipelines from scratch or improving existing client solutions, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Deep expertise in at least one relevant area of backend technology, e.g. DevOps, Microservices, Cloud Architecture, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: architect systems, write code, deployments, etc., • Act as the engineering contact point between MPG and the client, working alongside the Project Manager and Engineering Leadership, • Translate client requirements into tasks for yourself and team members, • Make the right trade-offs to design systems based on performance, time, and budget, • Mentor and delegate pieces of work to other team members to help develop them as engineers, • Create estimated cost spreadsheets for online services based on projected concurrent users, • Cultivate engineering best practices across teams: modular design, code quality, testing, • Work with the Lead and Production to communicate risks, benefits, and future roadmaps, • Active mentorship of the engineering team towards professional accreditation (e.g., AWS Certification) and technical leadership. Benefits Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a highly experienced, fully remote Principal Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG to drive the delivery and deployment of backend services for industry-leading game projects. You will act as a key engineering contact for external co-dev clients, collaborating with the Technical Director and Lead to architect solutions that balance technical idealism with production pragmatism. You will define the technical architecture for major game titles, ensure implementation quality, and mentor the engineering team. • Experience in game development and having shipped multiple live games (or similar products) with a high concurrent user count, • Proven experience architecting distributed applications with a high concurrent user base (hundreds of thousands), ideally proven with a released title or robust load tests, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Solid database experience, with the ability to work effectively with both SQL and NoSQL databases, • Proven experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Professional level) would be advantageous, • Proven experience building backend infrastructure using infrastructure as code tools, e.g. Terraform, • Proven experience using Kubernetes and Docker to build products at scale, • Ability to autonomously architect and design online services based on a specification, • Ability to navigate changes calmly and manage multiple pieces of potentially confidential information, • Excellent time management and ability to work autonomously, • Clear and effective communicator with the ability to discuss technical strategy with non-technical stakeholders and adapt to client needs, • Experience building CI/CD pipelines from scratch or improving existing client solutions, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Deep expertise in at least one relevant area of backend technology, e.g. DevOps, Microservices, Cloud Architecture, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: architect systems, write code, deployments, etc., • Act as the engineering contact point between MPG and the client, working alongside the Project Manager and Engineering Leadership, • Translate client requirements into tasks for yourself and team members, • Make the right trade-offs to design systems based on performance, time, and budget, • Mentor and delegate pieces of work to other team members to help develop them as engineers, • Create estimated cost spreadsheets for online services based on projected concurrent users, • Cultivate engineering best practices across teams: modular design, code quality, testing, • Work with the Lead and Production to communicate risks, benefits, and future roadmaps, • Active mentorship of the engineering team towards professional accreditation (e.g., AWS Certification) and technical leadership. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Location: Remote UK – with occasional travel, especially to the North West of England Salary: Up to 45k per annum Togetherall is a social impact business on a mission to make mental health support instantly available to millions by unlocking the power of peer support. With 24/7 moderation by licensed clinicians, Togetherall is a safe way for people to support each other through life’s difficulties. Togetherall’s users report feeling better able to cope, more confident and less alone. Togetherall operates in the USA, UK, Canada, Australia, Ireland, and New Zealand. Our continued growth and focus on the North American market, in both workplace mental health and higher education, has prompted the need for increased marketing capacity and experience in this space, with a particular emphasis on partnerships. At Togetherall, we are more than just a company – we are a community on a mission since 2007. Our culture thrives on compassion, collaboration, and innovation. We celebrate diversity, value work-life balance, and nurture professional growth. Expect an inclusive and engaging environment where your voice is heard, and your well-being matters. We make a positive impact on lives and communities, all while having fun along the way. Join us to be a part of a team that genuinely cares about its employees and the people we serve. Togetherall is not just a job; it is a fulfilling journey. Apply now and be a part of our mission to support well-being. Reporting to the Director of Partnerships and Growth, the Account Manager is responsible for managing a portfolio of accounts in the UK. This role is focused on strategic account management to support the success, retention and growth of clients, including managing an upsell opportunity pipeline As a Togetherall Account Manager focused on client retention you’ll be proactively keeping in touch with clients, ensuring that they are happy, developing and managing those relationships to retain existing business, and offering the best solutions to maximise opportunities as well as driving the commercial renewal process within each account. Our business opportunities are across the UK, so this role will be remotely based, and we will provide you with the equipment or allowances that you need to do the job. Although the role is remote, travel is expected to visit clients for both meetings and events. Team meetings are usually held monthly in Manchester. This role is initially a 9-month fixed-term maternity cover, offering a fantastic opportunity to join our team at an exciting time of growth. There is potential for the position to become permanent, depending on how the business evolves over the coming months. • Proactively maintain regular contact with clients to ensure continued satisfaction, address issues, and build lasting relationships, • Build strong relationships across varying levels of an organisation (from day-to-day contacts to senior leadership), developing a deep understanding of client needs and challenges, • Use CRM systems and internal documentation to accurately capture, track and share client information and activity, • Interpret platform data and client insights to support decision-making, provide strategic recommendations, and highlight impact, • Help clients maximise their engagement with the platform through regular performance reviews, insights, and targeted promotional campaigns, • Manage the full renewal process, including commercial conversations, value positioning, pricing proposals, negotiations, and contract closure, • Plan and lead renewal and budget discussions well in advance of key timelines, ensuring clients have the information and support needed to secure ongoing contracts, • Represent Togetherall at client meetings and industry events (e.g. AMOSSHE), confidently engaging with clients and prospects in both formal and informal settings to strengthen relationships and raise awareness, • Collaborate with internal teams (e.g. clinical, marketing, and data) to deliver a seamless and consistent experience for clients, • 3+ years’ experience in an Account Management or Client Success role, nurturing and growing a portfolio of accounts, • Proven experience of retention and growth within an existing portfolio of accounts (renewals and upsells are a fundamental part of the role), • Account Management experience in the benefits, mental health or wellbeing sectors is a definite asset, • Demonstrable experience increasing engagement and adoption of a support solution, • Commercially minded with the ability to link service value to client ROI, budget planning, and business objectives, • Comfortable working autonomously and taking initiative to move things forward without needing detailed instructions, • Strategic relationship-orientated and have a passion for building partnerships with clients over long periods, • Clear and confident communicator who takes ownership in written and verbal communication, and proactively follows up after meetings, • Superior interpersonal and communication skills (both verbal and written); keenly client focused and numbers driven, • Comfortable networking and building rapport in person - including at events, conferences, and social engagements, • Strong presentation skills - able to represent the business by hosting and presenting on webinars and at in-person events, • Work Remotely: Flexible hours and work from home, • Vitality Private Health Insurance, • Vivup Employee Benefits Platform, • Employee Assistance Programme, • 25 days annual leave + bank holidays + birthday day off, • Enhanced Maternity Pay, • Occupational Sick Pay, • Access to Go1 e-learning platform At Togetherall, we don’t just accept difference, we thrive on it for the benefit of those that work with us and our members. We are proud to be an equal opportunities employer and working with us is based solely on a person’s merit and qualifications directly related to professional competence. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.

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Sales & Membership Manager - Exclusive NEW Health Club - Kuwait. An exceptional opportunity has arisen for a polished and experienced Sales & Membership Manager to join an exclusive health club renowned for its outstanding facilities and highly personalised member experie

The Sales Engineering Manager sits at the intersection of sales and engineering, leading a team of world‑class SEs while remaining hands‑on when needed.

Senior Customer Account Portfolio Manager (B2T Vantage Towers)London, United KingdomApply NowFind out how well you match with this jobRequisition ID280184Date posted07/23/2026## Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers

About Dimensions Your wellbeing matters.From health support to flexible working, we provide the tools and culture to stay balanced, healthy, and at your best, both inside and outside of work.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our e

The role We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight! You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.You will work with older

About Dimensions Your efforts are recognised and rewarded with benefits and recognition programs that matter - supporting your wellbeing, financial security, and work-life balance.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth conse

STRATEGIC ACCOUNT MANAGERNavigieren Sie das Unbekannte als unser Strategic Account Manager. STRATEGIC ACCOUNT MANAGER - Munich Zwei Marken. Als Strategic Account Manager sind Sie die zentrale Ansprechperson f r unsere neuesten Kunden

Join us as a Transaction Services Sales & Relationship Manager Vice President. When you join us as a Transaction Services Sales & Relationship Manager, you’ll be responsible for originating, managing and growing a portfolio of Financial Institution and Fintech customers, and providing exceptional

Receptionist - Accommodation Available - Gerrards Cross, Buckinghamshire.A peaceful four star hotel in Gerrards Cross in Buckinghamshire, the Bull Hotel offers 147 comfortable bedrooms, a restaurant and bar, and flexible event suites for all types of functions.Opened in 1688 as a

Accompany Area Sales Managers and Technology Sector Managers on customer visits where required to support business growth. An Internal Sales Manager is sought to join a growing electronics business in Catterick, North Yorkshire, leading the internal sales function and driving operational excellence

Description Support people with learning disabilities to live full, happy lives.Location : Southdown Road, Seaford Salary : £13.Hours : 25 to 37 per week Allowances (dependent on working times): Unsociable hours uplift: £4.Sleep-in shifts: £61 per shift (10pm7am) Sleep-in disturbance: If

The role leads a team of marketing managers and contractors across London, Munich and Milan, structured around three core disciplines: Brand & Country Marketing, Media & Measurement, and Social & Influencer. Lead and develop a team of marketing managers and contractors across multiple European locat