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Member Experience Manager - Qatar Society is more than a workplace — it’s a lifestyle destination. Society brings together fitness, wellness, recovery, and community under one bold identity. From elite training and boutique studios to curated social spaces, we are redefining how people move, connect, and live — deeply rooted in local culture and delivered to the highest international standards. We’re building a team as ambitious as the brand itself. If you’re driven by excellence, inspired by lifestyle-led brands, and passionate about delivering world-class experiences, Society offers the opportunity to grow your career in an environment that values performance, creativity, and progression. This isn’t just a job — it’s a chance to be part of something genuinely different. Role: Member Experience Manager Department: Sales & Member Experience Division: All Society Sport Center Divisions and Subsidiaries Reporting To: Operations Director Direct Reports: Sales & Experience Supervisors, Sales & Experience Consultants (Call Centre) – Split Responsibility with Sales Manager Role Purpose The Membership Experience Manager is responsible for delivering an exceptional, hospitality-led member experience across all touchpoints of the Society journey. Drawing on best practice from premium hospitality environments, this role ensures that members — particularly new, long-term, high-value, and at-risk members — feel recognised, valued, and consistently cared for. Working closely with the Regional Operations Manager and Sales Manager, the Membership Experience Manager acts as the guardian of first impressions, ongoing engagement, and service recovery, driving retention and brand advocacy. Key Responsibilities Member Experience & First Impressions • Own the first impression experience for members and guests entering the club., • Ensure a warm, professional, and personalised welcome at every touchpoint., • Act as the primary point of contact for new, long-term, and high-value members., • Ensure all teams are briefed on member needs and preferences where appropriate., • Maintain exceptional presentation, atmosphere, and service tone across all member-facing areas. Member Engagement, Loyalty & Retention • Build meaningful relationships with members to enhance engagement and loyalty., • Proactively seek verbal and written member feedback and act on insights., • Lead outreach to new members, long-term members, and at-risk members., • Support renewal and cancellation save conversations in partnership with the Sales team., • Recognise and reward loyal members through appropriate gestures and experiences. Service Recovery & Feedback Management • Own the professional handling of member feedback, concerns, and complaints., • Resolve issues promptly, empathetically, and in line with Society service standards., • Escalate recurring or high-risk issues to Operations leadership when required., • Ensure effective service recovery that turns negative experiences into positive outcomes. Team Coaching, Standards & Culture • Coach front-of-house teams to deliver hospitality-level service consistently., • Provide real-time feedback and guidance to reinforce expected behaviours., • Support training initiatives related to service excellence and member engagement., • Promote a culture of ownership, pride, and attention to detail. Duty Management & In-Club Experience • Act as Duty Manager when required, ensuring smooth daily operations., • Maintain high standards of cleanliness, safety, and presentation., • Support opening and closing procedures in line with operational standards., • Coordinate with the ROM on operational or facility issues impacting experience., • Ensure compliance with health & safety and club procedures. What Success Looks Like (KPIs) • High member satisfaction scores (NPS / CSAT)., • Strong member retention and reduced churn., • Positive member feedback and effective service recovery., • Consistent delivery of hospitality-led service standards., • High engagement from new and long-term members. Experience & Qualifications • Proven experience in a hospitality or guest experience leadership role., • Strong background in customer service, guest relations, or front-of-house management., • Experience managing VIP or long-stay guests/members advantageous., • Confident handling complaints and service recovery., • Excellent interpersonal and communication skills., • Strong IT literacy and confidence using CRM or guest management systems., • Experience within fitness, wellness, or lifestyle environments advantageous. Key Competencies • Hospitality mindset, • Member-centric service delivery, • Relationship building, • Emotional intelligence, • Problem-solving under pressure, • Attention to detail, • Brand advocacy

Our Finance team is responsible for ensuring accurate financial operations and plays a crucial role in managing the Firms financial health. Our team handles a wide range of financial activities including financial planning, budgeting, forecasting, taxation, partner compensation, payroll, treasury and cash flow management to support the Firms strategic goals. We are responsible for inventory management including billing and collections, and analysis of client, matter and timekeeper profitability. We oversee statutory accounting and ensure compliance with financial regulations and standards. The Finance team also prepares financial statements, reports and analysis to provide insights into the Firms financial performance. We work closely with other functions to monitor expenses, optimize financial processes and implement cost-saving initiatives. Through meticulous financial management and strategic planning, the Finance team ensures the Firms financial stability and supports its growth objectives.Reporting to the Associate Director of the Global Strategic Pricing Team, the Manager will be a key member of the Global Strategic Pricing Team. Duties will include assisting with the preparation of global client and matter fee agreements, monitoring agreements and preparing analyses of pricing and profitability trends.You will also work with the Global Pricing Committee and Senior Management in implementing and executing reporting to drive accountability for strategic pricing initiatives.Our TeamThe Global Strategic Pricing Team provides pricing support to the firms Global Partnership. The team is split between London and New York. London comprises of the Director, Associate Director, two Managers and a Senior Analyst. New York comprises of a Senior Manager, a Manager and an Analyst.Duties and ResponsibilitiesLead with preparation of complex global client and matter fee proposals, including historical financial analysis.Independently model pricing scenarios and fee arrangements for clients and matters to formulate optimal pricing outcomes.Maintain the pricing governance database including Global Pricing Committee approvals and win/loss metrics.Create pricing and profitability reports to identify trends and best practices.Coach and support junior members of the team.Enforce and maintain the teams high standards and best practice.Work with Partners and key stakeholders to build budgets and support matters using the firms pricing and matter management tools.Lead pricing discussions independently with Partners.Analyse pricing activities and create bespoke analysis to improve profitability.Support the team to make sure all deadlines are met.Monitor the execution of pricing approvals and existing matters by tracking profitability performance of hourly deals and alternate fee arrangements against budgets.Support both Partners and Business services in responding to RFPs for matters and clients.Qualifications and SkillsMinimum 2-3 years of Law firm Pricing is essential.Strong analytical and quantitative skills with advanced knowledge of data modelling.Excellent MS Excel knowledge is essential.Working knowledge of Elite 3E.The ability to confidently communicate and provide clear guidance and advice, both verbally and written, to internal clients including senior partners.Strong team player skills, and willing to roll up your sleeves and get things done.The ability to work effectively in a fast-paced, intellectually rigorous environment.Self-motivation and the capacity to be highly organized, accurate, and maintain high levels of attention to detail.Enthusiasm with the ability to manage your own workload and priorities to meet deadlines.LocationThis role is based in our London office and our standard office hours are 09:30-18:00, with a current requirement for 4 days in the office (Monday - Thursday) per week.Firm BenefitsWe offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:Private medical insurancePension plan with matched employer contribution up to 7.5%Yearly wellbeing fundIncome protectionHoliday purchaseLife insuranceCritical Illness insurancePrivate GP servicesTravel insuranceDental coverageCycle to workHoliday purchase (available during annual enrolment)This role reports toAssociate Director, Global Strategic PricingEqual OpportunitiesWhite & Case is committed to creating a fair workplace. It is our Firms policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.If you require assistance and/or adjustment to participate in our application and/or interview process, please email . We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.Note to Recruitment AgenciesOur internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of businessspecific to the relevant officebefore submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.TPBN1_UKTJ

\n Role Title: Service Transformation Programme Director \n Location: Ideally London Hybrid working, open to remote working for the right candidate. \n Length: Initially 6 to 9 months (part of a 2 to 3 year programme) \n Rate: £900 to £1000 per day via umbrella Job Purpose\n The Programme Director - Service Transformation is responsible for the end-to-end orchestration, integration, and execution control of the business Service Transformation Programme. \n Working in close partnership with the Transformation Director (Head of Service Transformation Office), this role ensures that the programme is delivered in a coordinated, controlled, and value-focused manner, translating strategic intent into effective, aligned execution across multiple workstreams, functions, and geographies. \n The Programme Director acts as the operational backbone of the transformation, ensuring delivery discipline, integration across all programme components, and transparency on performance, risks, and dependencies. Key Responsibilities Programme Orchestration & Integration\n \n • Orchestrate execution across all programme workstreams and transformation pillars\n, • Ensure end-to-end integration across roadmap, change, operations, and technology initiatives\n, • Manage and optimise interdependencies, sequencing, and critical path at programme level\n, • Act as the central integration point, ensuring alignment and coherence across all activities\n, • Translate strategic direction into coordinated execution plans and priorities\n Governance & Execution Control\n \n, • Design, implement, and operate robust programme governance frameworks\n, • Ensure consistency, quality, and transparency of programme reporting and performance tracking\n, • Prepare and structure materials for Executive SteerCo and governance forums\n, • Support the Transformation Director in executive-level decision-making processes\n, • Drive early identification, escalation, and mitigation of risks and issues\n Delivery Excellence & Performance Management\n \n, • Drive high-performance execution discipline across all workstreams\n, • Ensure adoption of common methodologies, tools, KPIs, and reporting standards\n, • Monitor delivery performance, ensuring accountability at all levels\n, • Identify execution gaps and implement corrective actions proactively\n, • Promote data-driven decision-making and transparency\n Value Tracking & Business Case Support\n \n, • Consolidate and track benefits realisation across programme workstreams\n, • Ensure alignment between delivery progress and expected value outcomes\n, • Identify and elevate risks to value delivery, proposing mitigation actions\n, • Support the Transformation Director and Finance in value governance and reporting\n Stakeholder Alignment & Communication\n \n, • Engage senior stakeholders across functions, markets, and regions\n, • Ensure alignment at programme execution and delivery level\n, • Act as the bridge between execution teams and leadership\n, • Support development of executive communications, insights, and decision materials\n Knowledge\n \n, • Advanced programme management expertise (MSP, PMI, SAFe or equivalent)\n, • Strong governance, risk, and dependency management capabilities\n, • Solid understanding of: Service transformation and operating models\n, • Change management practices\n, • Business case tracking and performance management\n Skills\n \n, • Strong execution leadership and delivery focus\n, • Ability to manage complexity and interdependencies at scale\n, • Excellent stakeholder alignment and influencing skills\n, • Structured, disciplined, and data-driven approach to delivery\n, • High level of accountability and ownership for outcomes\n Experience\n \n, • Extensive experience in leading complex, multi-workstream programmes\n, • Proven track record in large-scale business or service transformation environments\n, • Experience operating in global, matrixed organisations\n, • Strong background in programme orchestration, integration, and governance\n, • Experience working closely with executive sponsors and senior leadership teams\n \n #J-18808-Ljbffr

\n Senior Project Director – Major Projects and Portfolios (LON03DM)\n Primary Location: GBR-GL-London \n Job: Project Management \n Schedule: Full-time \n Employment Type: Employee \n Job Posting: Jul 21, 2026 \n Unposting Date: Aug 20, 2026 \n Reporting Manager Title: President, Major Projects and Portfolios About us\n Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialise in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI‑enabled delivery, we support customers in navigating complexity as they meet today’s needs and transition to more sustainable solutions. Role Overview\n The Senior Project Director – Major Projects and Portfolios (MPP) will report to the President of Major Projects and Portfolios (MPP) for the EMEA region and is accountable for the successful execution of one of the largest and most complex energy infrastructure projects in the world. \n This role requires exceptional leadership, communication and problem‑solving capabilities to direct subject matter experts and multi‑disciplinary teams operating across multiple locations. The Vice President, Project Management will drive efficient, safe and high‑quality project delivery while maintaining alignment with programme objectives. \n The project’s execution strategy, contracting framework and overall schedule are largely established. In addition, Worley is a mature EPCM delivery organisation with well‑developed systems, tools and processes. The successful candidate must be comfortable entering an in‑flight project environment, adopting established delivery frameworks and operating effectively within the “Worley Way,” rather than building systems from first principles. \n We are seeking a highly energized and motivated leader who embraces this challenge and can quickly establish credibility, build alignment and drive performance across all facets of project execution. Collaboration and the ability to motivate high‑performing teams will be critical to success. Worley fosters a culture grounded in partnership and shared success—embodied in a “we win together” mindset—and the Vice President, Project Management is expected to actively model and reinforce this culture. Scope and Accountabilities of the Role\n The Senior Project Director – MPP is accountable for the overall leadership, strategic direction and successful delivery of the MPP Project. \n This role provides full lifecycle oversight across engineering, procurement, construction management and stakeholder engagement, ensuring the project is executed safely, on schedule, within budget and in alignment with customer, partner and regulatory expectations. \n The Senior Project Director – MPP serves as the primary interface with the client and key stakeholders, establishing trusted relationships while ensuring transparent communication and alignment on project objectives, risks and performance. \n Leveraging Worley’s established EPCM delivery model and global integrated delivery capabilities, the role is responsible for driving execution excellence, embedding best practices and delivering consistent, high‑quality outcomes across all phases of the project. Safety & Leadership\n \n • Champion a strong safety culture, driving consistent behaviours aligned with Worley’s safety standards and zero‑incident mindset.\n, • Provide visible, proactive leadership across all aspects of health, safety and environmental (HSE), performance, ensuring full compliance with regulatory requirements and company expectations.\n Project Delivery & Execution\n \n, • Lead and ensure execution of fully integrated project plans across all phases of the MPP Project.\n, • Drive strict adherence to Worley’s EPCM delivery model and established project governance frameworks.\n, • Effectively lead and integrate multi‑disciplinary teams across multiple locations and delivery functions—including engineering, procurement and construction management—to achieve efficient, high‑quality project execution.\n, • Maximise the utilisation and value of Worley’s Global Integrated Delivery Centres to enhance execution efficiency and consistency.\n, • Ensure delivery against key project objectives, including scope, schedule, cost, quality and overall performance metrics.\n, • Proactively identify, assess and manage risks, implementing effective mitigation strategies to sustain project performance.\n, • Ensure all decisions and actions are aligned with the best interests of the project, the customer and Worley.\n Client & Stakeholder Management\n \n, • Serve as the primary point of contact for the client, cultivating strong, transparent and trusted relationships.\n, • Provide consistent, accurate and timely reporting on project status, risks, opportunities and performance metrics.\n, • Manage complex stakeholder environments, including clients, regulators, contractors and local communities, ensuring alignment and proactive issue resolution.\n, • Maintain full accountability for project financial performance including budget management, forecasting and cost control.\n, • Drive commercial strategies that protect and enhance project value.\n, • Oversee all aspects of contract management, including claims, variations and change management processes, ensuring alignment with project objectives and risk mitigation.\n Interface & Integration Management\n \n, • Oversee all internal and external project interfaces, ensuring alignment across functions, workstreams and stakeholders.\n, • Drive seamless integration across project workstreams to enable coordinated execution.\n What you will bring\n The successful candidate will be a highly respected project leader with a demonstrated ability to deliver mega‑projects in complex, remote and challenging environments. They will bring a balanced combination of technical depth and commercial acumen, coupled with exceptional leadership and stakeholder management capabilities. The successful candidates will also bring a proven track record of performance in a senior leadership capacity (Project Director or equivalent) on large‑scale, complex infrastructure projects (>$5 B Total Installed Cost), with demonstrated success delivering projects in alignment with established schedules and budgets. \n In addition, the individual will possess the following experience and qualifications: \n \n • Strong demonstrable track record in full project lifecycle (FEL, EPC & EPCM).\n, • Experience delivering projects in the EMEA region is highly preferred.\n, • Deep technical understanding of engineering, construction and commissioning practices.\n, • Strong commercial acumen, with proven experience managing large‑scale project budgets, contracts and financial performance.\n, • Experience leading large, integrated project organisations, including home office teams and site‑based workforces.\n, • Demonstrated ability to lead and coordinate globally dispersed, multi‑disciplinary project teams.\n, • Extensive subcontract and contractor management experience within complex execution models.\n, • Strong stakeholder engagement skills, including the ability to influence and guide client decision‑making at a senior level.\n, • Legal authorisation to work in the United Kingdom or the ability to readily secure such authorisation.\n Moving forward together\n We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values‑inspired culture that unlocks brilliance through belonging, connection and innovation. We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves and are heard. \n And we’re not just talking about it; we’re doing it. We’re reskilling our people, leveraging transferable skills and supporting the transition of our workforce to become experts in today’s low‑carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. \n And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities and be part of delivering sustainable change. \n #J-18808-Ljbffr

\n About Us:\n Hi there We’re Wild. We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups About the Role\n As the Chief Marketing Officer at Wild, you will be the strategic powerhouse and cultural anchor driving our next phase of global hyper-growth. This is a truly holistic leadership role. You will own the global D2C engine, bridge the gap between digital and retail ecosystems, and mastermind the brand identity that resonates across the UK, US, EU, and Australia. \n You aren't just managing marketing spend; you are setting overall business goals, planning the future product and partnership roadmap, and leading a high-performing, passionate team to deliver exceptional results year after year. What you'll do: 1. Strategic Growth & Global Expansion\n \n • \n Omnichannel Integration: Lead the global D2C strategy, ensuring seamless synergy with our retail channels to maximise brand visibility and commercial opportunities across all touchpoints. \n • \n International Scale: Own and scale Wild’s footprint across core global markets, with a dedicated focus on driving penetration and localised relevance in the UK, US, EU, and AUS. \n • \n Goal Setting: Define and execute overall marketing targets, commercial business goals, and P&L accountability. \n 2. Cross-Functional Team Leadership\n Directly lead, mentor, and inspire a multi-disciplinary team spanning six core pillars: \n \n • \n Performance Marketing: Oversee the deployment of 8-figure advertising budgets across a wide spectrum of channels, mastering a true full-funnel approach. \n • \n Influencer Marketing: Manage a high-performing, best-in-class influencer team, constantly evolving the strategy to stay ahead of an ever-changing market landscape. \n • \n Brand: Defining the voice, story, and market positioning across all global territories. \n • \n E-commerce: Driving conversion, optimising the digital storefront, and maximising customer lifetime value. \n • \n CRM: Cultivating customer retention, brand loyalty, and recurring community engagement. \n • \n Creative: Guiding the visual identity, campaign design, and overall content engine of the brand. \n 3. Full-Funnel & Media Execution\n \n • Drive a sophisticated media mix that balances large-scale TV brand campaigns to capture mass-market awareness with high-performance digital acquisition campaigns that drive efficient, immediate conversion.\n 4. E-commerce Strategy & CRO (Conversion Rate Optimisation)\n \n, • While you won't need to be deeply technical or manage tech agencies directly (this is handled by your E-commerce team), you will possess a strong commercial understanding of digital product management.\n, • Champion the bridge between marketing and E-commerce, ensuring a flawless customer journey via high-converting landing pages, robust CRO strategies, and optimal user experiences.\n 5. Brand Innovation & Partnerships\n \n, • Orchestrate the future roadmap for major product launches, high-profile collaborations, and strategic brand partnerships that cut through cultural noise and drive massive brand equity.\n 6. Cultural & People Leadership\n \n, • Act as a cultural leader for the broader business—fostering a healthy, collaborative, and happy workforce.\n, • Maintain a high-performance culture that balances mental well-being with an ambitious drive to hit high-growth targets.\n Who you are:\n \n, • The Balanced Generalist: You sit comfortably at the intersection of magic and logic. You have a razor-sharp eye for creative branding, but you live and breathe commercial metrics and ROI.\n, • Heavyweight Scale Experience: You have a proven track record of managing 8-figure budgets and scaling an international D2C brand across the US, UK, and Europe.\n, • Full-Funnel Expertise: You are equally comfortable signing off on a major TV commercial production as you are diving into the attribution models of a paid social campaign.\n, • A Natural Coach: You have a track record of managing diverse teams. You know how to get the best out of an analytical performance marketer, a visionary creative director, and a fast-paced influencer team.\n, • High EQ: You lead with empathy. You understand that exceptional, year-after-year results are only possible when a team feels supported, valued, and energised.\n What you’ll get from us:\n \n, • 25 days holidays + bank holidays + 9 extra remote working days\n, • Hybrid working, 3 days a week in our shiny new London office\n, • Enhanced maternity, paternity & adoption leave\n, • 4% Company Pension\n, • Mental well-being support through Spill\n, • Private healthcare through Vitality\n, • Weekly early finishes and social events\n, • Annual L&D budget\n, • Free breakfast\n, • Free & discounted Wild products\n, • 2 x team volunteering days and 2 x personal volunteering days\n \n Ready to become a Wild thing?! \n At Wild, we know that diversity drives innovation and creativity. We are committed to creating and maintaining a workplace where all employees feel valued and empowered to bring their most authentic selves to work. We recognise that diversity goes beyond visible differences such as race, gender, age, and ethnicity and encompasses a broad spectrum of backgrounds, experiences, perspectives, and abilities. We encourage individuals from all backgrounds to apply! \n If we can make any adjustments to help you to perform your best in the process, please let us know! \n #J-18808-Ljbffr

Reward AdvisorLondon | Hybrid workingPermanent | Up to £50,000Frazer Jones is delighted to be partnering with a prestigious professional services organisation on the appointment of a Reward Advisor. This is an exciting opportunity to join an established People & Culture team, offering the chance to play a pivotal role in shaping and delivering reward initiatives across the business.This organisation is recognised for its commitment to excellence and operates within a dynamic, people-focused environment. The successful candidate will join during an exciting period of growth and development, supporting the continued evolution of the firm's reward framework while partnering closely with senior stakeholders.Reporting to the Director of People & Culture, the Reward Advisor will take ownership of a broad range of reward activities, ensuring the organisation's compensation and benefits offering remains competitive, legally compliant, and aligned to business objectives. This is a varied role that combines strategic reward initiatives with hands-on operational delivery.Key responsibilities include:Leading the annual salary and bonus review processes Supporting the ongoing development and delivery of the reward strategy Managing and enhancing employee benefits programmes, including pensions, private healthcare and wellbeing initiatives Conducting market benchmarking exercises and providing insight-driven recommendations Producing reward reporting and analytics to support business decision-making Overseeing payroll processes in partnership with an external provider Providing expert advice and guidance to managers and senior stakeholders on reward-related matters Supporting diversity, equity and inclusion initiatives relating to pay and reward Contributing to reward projects including pay structure reviews, role evaluations and wider people initiatives Ensuring compliance with all relevant employment legislation and regulatory requirementsTo be successful in this role, you will bring strong reward experience alongside excellent analytical and stakeholder management skills. You will be comfortable working with data, influencing senior stakeholders and managing multiple priorities within a fast-paced environment.You will ideally have:Proven experience within a reward-focused role Experience gained within professional services, legal services, or a similarly complex environment would be advantageous Strong understanding of compensation, benefits, benchmarking and reward frameworks Excellent analytical capabilities with the ability to translate data into meaningful insights Experience managing or supporting annual reward cycles Strong communication and relationship-building skills Up-to-date knowledge of reward-related employment legislation and regulation CIPD qualification or equivalent experience would be beneficialThis is an excellent opportunity for an ambitious reward professional looking to broaden their remit and gain exposure to both strategic and operational reward activities. You will work closely with senior leadership, influence key reward decisions and play an important role in shaping the employee experience within a highly regarded organisation.Competitive salary plus an excellent benefits package.For further information about this opportunity, please contact Kate Headford at Frazer Jones.The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.UK BTR Operations Director, Property & Asset ManagementReports into: Head of Residential UKDirect Reports: Operational Asset ManagerThe BTR (Build-to-Rent) Operations Director is responsible for overseeing the day-to-day operations of build-to-rent residential portfolios, ensuring exceptional resident experience, operational efficiency, and financial performance across multiple properties. This role has direct line management responsibility for Operational Asset Managers who oversee designated assets.What your day to day will look like:Strategic Leadership and Portfolio OversightProvide strategic direction for the operational performance of the residential portfolio in the UK. Set operational standards, performance targets, and strategic priorities that cascade through the Operational Asset Manager team to individual properties. Develop and implement portfolio-wide operational strategies that align with JLL's residential business objectives and enhance overall asset performance. Partner with the Head of Residential UK to deliver the strategic vision for residential operations.Management of Operational Asset ManagersLead, develop, and performance-manage a team of Operational Asset Managers responsible for designated assets. Establish clear accountability frameworks and KPIs for the Operational Asset Manager team. Conduct regular performance reviews, provide mentorship, and identify development opportunities. Ensure consistent application of operational standards across all Operational Asset Managers and their respective properties.Lead Weekly Asset Management Team MeetingsChair and facilitate weekly operational meetings with the Asset Manager team to review portfolio performance, discuss strategic priorities, and coordinate cross-functional activities. Set meeting agendas that drive accountability, decision-making, and progress on key initiatives. Ensure effective communication flow between operational teams and senior leadership. Track action items, resolve escalated issues, and maintain momentum on portfolio-wide projects. Create a collaborative forum for sharing best practices, addressing challenges, and aligning operational approaches across the team.Financial Performance and Commercial ManagementConsolidate and oversee budgeting, forecasting, and financial reporting across the UK portfolio through the Operational Asset Manager structure. Monitor aggregate and property-level performance metrics including occupancy rates, net operating income, expenditure, and resident retention. Drive revenue optimisation and cost management initiatives across the portfolio while maintaining service quality. Work with Head of Residential and Finance teams on monthly business financial performance reports and update to senior leadership.Operational Excellence and StandardisationDevelop and maintain operational policies, procedures, and best practices that Operational Asset Managers implement across their portfolios. Establish service delivery standards and quality benchmarks for property management, maintenance, and resident services. Create frameworks for consistent operational reporting and performance monitoring across all properties. Drive operational efficiency through process improvement and technology adoption. Ensure alignment with JLL's quality standards and client service expectations.Resident Experience StrategyDefine the resident experience vision and standards for the portfolio in line with JLL's service excellence commitments. Work with Operational Asset Managers to ensure consistent delivery of exceptional resident services across all properties. Monitor resident feedback mechanisms and ensure responsive action to resident concerns. Position JLL as a leader in BTR resident experience.Compliance, Risk & GovernanceEnsure all operations comply with UK legislation and relevant regulatory standards across the portfolio. Note that day-to-day FM and health & safety compliance is overseen by the dedicated FM and H&S teams, and building safety is managed in partnership with the dedicated Building Safety Lead; this role is primarily accountable for legislative compliance at a portfolio level. Implement risk management frameworks and escalation protocols through the Operational Asset Manager layer. Maintain governance structures for operational decision-making and issue resolution. Oversee insurance compliance, claims management, and incident reporting processes. Keep abreast of regulatory changes affecting the residential sector.Stakeholder & Client ManagementSupport Head of Residential UK and Asset Managers with clients, investors, and key stakeholders across the UK portfolio. Present portfolio performance updates and strategic recommendations to Head of Residential UK and other Senior Leaderhsip.Technology & Systems ImplementationChampion the adoption of property management systems, resident platforms, and operational technology across the portfolio including Yardi. Leverage data analytics to drive insights and inform strategic operational decisions. Work with JLL's technology and innovation teams to implement PropTech solutions. Stay current with BTR industry trends and emerging best practices across UK markets.Team Leadership & DevelopmentFoster a high-performance culture within the operational team. Identify talent development opportunities and succession planning for the Asset Manager team. Promote collaboration, knowledge-sharing, and continuous improvement across the organisation. Ensure the team is equipped with the skills, tools, and resources needed to excel. Champion JLL's values and inclusive workplace culture.Key RequirementsA minimum of 5 years' experience in the Build-to-Rent sector in a leadership role is required. MARLA (Member of the Association of Residential Letting Agents) or TPI (The Property Institute) qualification is preferred.This senior leadership role requires an experienced operator who can balance strategic portfolio oversight with effective management of a professional team, while maintaining strong alignment the broader Property Management UK strategy. The ability to lead regular team meetings that drive accountability and performance is a critical success factor for this position.#LI-JA1Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Brownbill Case Management has been established since 1992 and exists to deliver an outstanding case management service to children, young people and adults who have enduring and complex health conditions and injuries.As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries and amputation. We work across the Midlands, London and Home Counties, and South East regions.About the RoleWe are looking for an experienced and dynamic Clinical Lead to provide excellent clinical leadership across Brownbill Case Management. This is a pivotal role responsible for ensuring the delivery of safe, effective, and person-centred care to clients with complex needs.Working closely with the Brand Director and Senior Leadership Team, you will shape clinical strategy, drive service quality, and support the ongoing development of our case management provision.What you'll be working:Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service.Monday to Friday35 hours per weekHybrid role with travel to the Thame, Oxfordshire office on a weekly basisAdditional travel will be required to other regional offices and to meet the needs of the roleKey ResponsibilitiesClinical Leadership & Governance Provide clinical oversight, supervision, and support to case managersEnsure high standards of evidence-based and person-centred practiceLead on complex case reviews, safeguarding, and risk managementMaintain strong clinical governance and quality assurance processesTeam Leadership & Development Lead recruitment, onboarding, and professional development of case managersDeliver supervision, appraisals, and ongoing performance supportEmbed BABICM competencies and best practice standardsBusiness Development & Stakeholder Engagement Build strong relationships with referrers and key stakeholdersSupport business growth in partnership with the Brand DirectorRepresent the organisation at networking and industry eventsOperational & Caseload Oversight Monitor and manage caseload allocationEnsure efficient, high-quality service delivery for clients and familiesAudit documentation and maintain accurate recordsCompliance & Regulation Ensure compliance with CQC standards and governance frameworks alongside the Registered ManagerSupport inspection readiness and regulatory requirementsPromote a culture of openness, safeguarding, and continuous improvementAbout YouQualifications: Registered healthcare professional (e.g. OT, Physiotherapist, Nurse, SALT, Social Worker)Member of BABICM / CMSUKExperience:Significant clinical experience in complex care or case management, alongside proven experience in leading or supervising healthcare professionals. A strong understanding of CQC standards, safeguarding responsibilities, and clinical governance frameworks, and a track record of working effectively within multidisciplinary teams while engaging confidently with a wide range of external stakeholders.Skills & Attributes:Strong leadership and influencing skills, combined with excellent communication and the ability to build effective relationships at all levels. A confident decision-maker, able to act decisively in complex situations. Highly organised with exceptional attention to detail, with the ability to balance strategic thinking with practical, hands-on delivery to ensure high-quality outcomes.Why Join Us?Be part of a leading organisation in complex care and case managementInfluence and shape clinical excellence across the serviceWork in a collaborative, supportive, and values-driven environmentWe also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.What to look forward to:25 days plus bank holidaysBirthday offJoin the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunitiesActive Reward App giving discounts and savings on your weekly shopFree 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer adviceA Nest Personal Pension accountAccess to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticiansWe recognise outstanding Active Behaviours via the Active Awards programmeEnhanced Sick & Maternity Pay benefitsRefer a Friend Scheme and earn yourself up to £1000 by recommending someone you knowand, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care GroupTPBN1_UKTJ

About The Role Job level: 9 Working Style: Hybrid, the successful candidate will be expected to attend an office on average twice a week based on client demand in London or Bristol.The Senior Project Manager role is vital in supporting our clients in delivering against their strategic objectives and helping meet the needs of their customers and supporters.This role is focused on delivering delegated projects within our client portfolio of digital projects, support programs and partnership frameworks. Youll play a key role in ensuring we provide successful, impactful project work for our clients within the digital experience and transformation realms.Working closely with a dedicated team of client services, strategists, designers and developers, the role is responsible for project management excellence throughout the entire project lifecycle. In return, the role works with various exciting clients within the charity, healthcare, higher education, and culture sectors.The Senior Project Manager uses skills, knowledge, and experience to manage projects of greater complexity and challenge. It will also use the passion for craft and knowledge of different delivery methodologies to help set and maintain delivery standards across our division, mentor junior team members, and share your knowledge with our clients.The complexity or breadth of projects, products or teams will vary in this role, depending on the context.Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work.A senior project management role is expected to involve medium-high value, medium-high complexity change initiatives, and it will be performed by experienced and trained project managers.Billable at 80%ResponsibilitiesEnsuring delegated projects achieve agreed success KPIs, including but not limited to budget, time, scope, quality and client satisfactionTaking ownership for escalation and resolution of all risks and issues that may affect meeting project/progress success KPIsMaintaining accurate and timely documentation and reportingFlagging any opportunities to the right people where they might be an opportunity to grow or deepen a relationshipFollowing agreed ways of working and behaviours as described by your SLTOwning your part in building an effective working relationships with all colleagues, stakeholders and clientsWorking across either portfolio delegated to either the Programme Director or Head of Project Manager (if running projects in the Programme Directors portfolio, you will also have a dotted line into the Programme Director)Running Overseeing the day-to-day to day project and programme management delegated projects and programmes using agreed methodologies, approaches and frameworksBeing mindful of the commercial underpinning of the business and your direct contribution to meeting in-month revenue forecastsProactively managing project overburns, ensuring stability to project profit forecastDevelop a deep understanding of key client organisations and identify opportunities to improve the experience for clients customers and supporters ; support fostering excellent client relationships through on-site meetingsMaking active contributions to governance and reporting forumsDeepening your knowledge of your craft, our sectors and the services we provideBeing passionate about what we do, embodying make pride a KPIWorking in deep partnership with clients, Services and project teamsContributing to new business opportunities (content, proposals and pitches)Contributing to marketing content products via social media promotion, thought leadership, blogs etc of all of the portfolio of projects within the SectorAdopting a mindset of continuous improvement and optimisationGiving timely feedbackDimensionsBudget : N/A Headcount: N/A Resource complexity and nature of work teams ; Medium-high value, problem solving responsibility and complexity - medium-high complexity change initiatives Problem solving responsibility and complexity: Senior Project Manager solves medium-high complexity problems that span: Operational delivery (managing KPIs, risks, overburns), Client experience (anticipating blockers, improving outcomes), Team and process optimisation (mentoring, cross-team coordination), Technical and strategic dimensions (digital delivery constraints, aligning with portfolio goals). Complexity arises from: multiple stakeholders, evolving requirements, multiple concurrent projects, technical coordination, and the need for commercial awareness. Change management requirements - Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. Internal / External interactions: Programme DirectorHead of Project Management,Senior leaders in manifestoProject managers, designers, developers, client service teams, growth teamCommunities of PracticeClientsStrategic timeframe working towards: 1-3 year business planAbout You Professional knowledge and experienceEssential criteriaAgency experiencePassionate about creating the right environment so that we can deliver the best outcomes for our clientSubstantial hands-on project management experience delivering several digital experience initiativesA solid understanding of Agile delivery, with experienced knowledge of the Scrum framework and a solid basis for project governance and controlComfortable with technical aspects of digital experience delivery and demonstrable experience across various digital experience projects such as UX, content management systems, website development, applications and integrationsComfortable working with ambiguity, able to use your stakeholder and delivery skills to bring shape and clarity to project plans and outcomesAble to work autonomously with little or no supervisionResilient, able to juggle a large number of prioritiesAble to work effectively across multiple projects and competing deadlinesExcellent relationship management, stakeholder engagement, organisation, and facilitation skillsExcellent organisation, and attention to detailEager to play a role in building our business and contribute to the continuous improvement of our ways of workingAble to support in the new business development process and take the lead for Delivery elements in new business proposals/pitchesAble to coach and support more Junior members of the Delivery StudioTechnical skillsExperienced Senior Project Manager specialising in digital experience and transformation projects within agency environments.Skilled in Agile delivery, particularly Scrum, with a strong foundation in project governance and control.Proven ability to manage medium to high-complexity initiatives, balancing multiple priorities and stakeholder needs with resilience and autonomy.Adept at technical coordination across UX, CMS, website development, and integrations. Committed to driving project success through meticulous risk management, commercial awareness, and fostering strong client and team relationships.Passionate about continuous improvement, mentoring junior colleagues, and contributing to business growth through new business support and thought leadershipBehavioursResilient and accountable takes full ownership of project delivery while effectively managing multiple priorities and ambiguity.Demonstrates strong collaboration, communication, and client-focused approaches to build trust and drive successful outcomes.Proactively solves problems and mentors junior team members, fostering continuous improvement and excellence.Maintains commercial awareness and a passion for delivering high-quality, impactful digital experiences.PACT valuesPurpose - The beating heart of our organisationthe impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable* to all of our stakeholders.Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally.Togetherness - Togetherness is how we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our team.About Us manifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world.We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful.Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora.Part of the TPXimpact group - a Certified B Corporation, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists.TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. Were passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world.We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLL TechnologiesJLL Technologies (JLLT) is JLL's dedicated technology arm that develops and delivers innovative digital solutions to transform how real estate is managed, operated, and experienced. JLLT functions as both an internal technology partner and an external product provider within the broader JLL organization.JLLT creates proprietary technology platforms and tools that support JLL's core business operations while also offering these solutions to external clients in the commercial real estate market. The division focuses on several key areas including property management software, workplace experience platforms, building automation and IoT solutions, data analytics and business intelligence tools, and integrated facility management systems.Within JLL's organizational structure, JLLT serves a dual purpose. Internally, it acts as a strategic enabler by providing JLL's service delivery teams with advanced technology capabilities that enhance operational efficiency, improve client service delivery, and create competitive differentiation. Externally, JLLT operates as a revenue-generating business unit, licensing and selling its technology platforms to property owners, managers, and occupiers beyond JLL's traditional client base.About the Tech Advisory, Sales and Partnership TeamThe technology advisory, sales and partnership functions typically work together to identify client needs, recommend appropriate technology solutions, guide implementation strategies, and drive revenue growth through both new client acquisition and expansion within existing accounts. The group drives client conversations around delivering business outcomes that leveraging technology and data as a differentiator.Role PurposeThe Senior Director, Tech Sales Advisory plays a critical role in driving technology adoption and revenue growth within the Property Management business.The role is aligned to priority accounts where growth potential, NPS, or other divisional priorities demand a high-performing leader capable of cross-functional CRE technology advisement. The role is centered on a technology advisory function to this subset of prioritized accounts to influence technology adoption and tech-enabled growth. The Account Technology Advisor communicates and educates the technology strategy for JLL and the division as an integrated part of the account leadership teams.This position combines technical knowledge, consultative selling skills, and deep understanding of commercial real estate operations to help clients leverage technology solutions that transform how they manage, operate, and experience their real estate portfolios.The role requires well versed expertise across many domains of real estate and property management, culminating in the bringing together of multiple software products and services solutions to solve complex challenges. The role requires strategic problem-solving ability and established credibility in the Commercial Real Estate community that instills confidence and trust.Key responsibilities include:Technology AdvisoryServe as the lead technology advisor for the assigned geography or asset class and aligned accounts; build and maintain relationships with key stakeholders in the Property Management business line and clients.Participate in internal as well as client meetings to drive awareness and adoption of JLL's technology strategy, platforms, and products.Define priorities for NPS improvements, internal education, growth planning and innovation.Develop account penetration strategies to grow share of wallet with business leaders.Own direct follow-up on client NPS pain points and feedback with concerted action plans.Educate clients and internal stakeholders on JLL's technology capabilities and their potential impact on business outcomes.Act as a liaison between clients, account teams, and JLL's technology divisions to ensure alignment and seamless execution.Contribute to the creation of technology-focused business cases and ROI analyses for clients.Serve as an Industry thought leader in industry events and client forums.Stay current with emerging CRE technologies and industry trends to maintain JLL's competitive edge.Technology SalesSupport Property Management leadership and sales team with strategic guidance and solutioning technical components for complex or major pursuits.Bring together platform enablement technologies and others that are sold to the client for holistic solutions to client needs.Conduct discovery sessions with clients to understand their business challenges, operational pain points, and strategic objectives related to real estate and property management.Build and maintain strong client relationships with regular client engagement at multiple organizational levels, from operational users to C-suite executives, tailoring communication and recommendations to each audience.Develop and deliver compelling sales presentations, product demonstrations, and business case analyses that articulate value propositions in terms clients understand. This includes quantifying return on investment, illustrating operational benefits, and addressing implementation considerations.Collaborate closely with pre-sales technical teams, product specialists, and implementation consultants to ensure proposed solutions are feasible and align with client environments and align with product roadmaps.Participate in deal go-no go, deal strategy development for assigned priority accounts.The Candidate Experience5-7+ years of sales or sales solutioning experience at a large organization.Experience across multiple disciplines of corporate real estate and property management services, technologies and/or solutions.Proven capabilities in growing relationships at the senior executive level and C-Suite.Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers.Outstanding stakeholder management skills and ability to influence and motivate others on a team and help them succeed.High attention to detail and very organized with strong analytical and problem-solving skills.An excellent communicator with strong written and verbal presentation skills.Results driven, and thrives in a fast-paced, high-growth work environment.Ability to supervise and manage multiple projects at the same time.Capacity to conceptualize as well as operationalize commercial strategies.Ability to efficiently interact with company senior leaders.Superior organizational awareness.Experienced at managing diverse and geographically remote teams.Understands the market of CRE and Property Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce.Behavioral CompetenciesPassion to Win - wakes up every day thinking about how to engage new clients and beat the competition.Strategic mindset - able to see big picture and future direction of the business, then translate into achievable new business development opportunities.Influential - persuasive yet instills confidence among stakeholders, gravitas to drive change and obtain results.Connector - can bring together various constituents across the organization to help drive client solutions.Thrives in Ambiguity - can navigate through a complex, multi-faceted organization with multiple stakeholders.Obsessed with customer habits - can use data derived from those behaviors; and trends within the industry to drive share of wallet.Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

SC & NPPV3 Cleared Head of Business DesignUp to £625 per day | Outside IR35 | London | 3 Days per WeekContract: Initial 3 Months + Likely Extensions (3 Months+)Location: London (Hybrid, 3 Days Per Week Onsite)Rate: Up to £625 per dayIR35 Status: Outside IR35Security Clearance: Active SC & NPPV3 Clearance RequiredThe RoleWe are seeking an experienced Head of Business Design to lead a significant organisational transformation programme within a complex and high-profile environment.This role will be responsible for shaping and delivering future-state business design, operating model transformation and organisational change activities across a large-scale programme. Working closely with executive stakeholders, programme leadership and business change teams, you will drive the design and implementation of sustainable business improvements that support strategic objectives and operational effectiveness.Key ResponsibilitiesLead the Business Design function across a major transformation programme.Develop and implement Target Operating Models (TOMs) aligned to strategic business goals.Define future-state organisational structures, governance frameworks and ways of working.Drive organisational design, workforce transformation and business readiness activities.Partner with senior stakeholders to shape and embed business change initiatives.Ensure business design outputs support successful change adoption and benefits realisation.Provide leadership, direction and assurance across multiple transformation workstreams.Manage complexity and dependencies within a large-scale organisational change environment.Essential ExperienceProven experience operating as a Head of Business Design, Business Design Lead, Operating Model Lead or similar senior transformation role.Strong track record delivering large-scale organisational change and transformation programmes.Extensive experience designing and implementing Target Operating Models.Expertise across organisational design, business transformation and change leadership.Exceptional stakeholder engagement and influencing skills at Executive and Director level.Experience working within complex, regulated or public sector environments.Essential RequirementsActive SC ClearanceActive NPPV3 ClearanceAvailability to work 3 days per week onsite in LondonStrong organisational design and business transformation experienceAbility to start at short notice preferredWhat's on Offer?Up to £625 per dayOutside IR35Initial 3-month contractStrong likelihood of further extensionsOpportunity to lead a high-profile transformation programmeFlexible hybrid working arrangementIf you're an experienced SC & NPPV3 Cleared Head of Business Design with a proven background in large-scale organisational transformation, we'd love to hear from you. Apply now with your latest CV for immediate consideration.Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.TPBN1_UKTJ

Fostering Manager Salary: £55,000 - £65,000 per annum (depending on experience) Hours: 37 hours per week (Full Time) Reports To: Director Accountable To: Responsible Individual About the Role As the Registered Fostering Manager, you will lead and develop all aspects of Thrive Fostering's services, ensuring compliance with Ofsted requirements, the Fostering Services (England) Regulations 2011 and National Minimum Standards. You will oversee the operational, strategic and commercial performance of the agency while ensuring children, young people and foster carers receive the highest quality service. You will also act as the agency's lead for safeguarding. Strategic Leadership You will play a key role in shaping the future direction of Thrive Fostering by contributing to business planning, service development and sustainable growth. Your responsibilities will include: Developing business growth strategies. Building and maintaining Local Authority partnerships. Negotiating and reviewing contracts. Supporting foster carer recruitment initiatives. Identifying new business opportunities. Producing regular KPI and performance reports for the Directors. Operational Management You will be responsible for the day-to-day management of the fostering service, ensuring all statutory and regulatory requirements are consistently achieved. This includes responsibility for placement services, foster carer support, quality assurance, compliance and service delivery. Key responsibilities include: Managing the Placement Service. Ensuring compliance with legislation and National Minimum Standards. Maintaining agency policies and procedures. Delivering placement targets. Managing fostering resources. Monitoring service quality through regular audits. Ensuring a 24-hour support service for foster carers. Leading safeguarding practice throughout the agency. Overseeing foster carer assessments, approvals and annual reviews. Managing agency systems including IT, training, Fostering Panel and out-of-hours services. Monitoring agency performance against agreed KPIs. Staff Leadership You will lead a multidisciplinary team of social workers, managers and support staff, creating a positive, supportive and high-performing working environment. Responsibilities include: Staff supervision and workload allocation. Performance management and appraisals. Recruitment, training and professional development. Supporting staff with guidance and professional advice. Ensuring policies and procedures are consistently followed. Escalating significant operational issues to the Directors. Finance & Business Performance Working alongside the Directors, you will contribute to the financial success of the organisation. This will include responsibility for agreed budgets, financial targets and authorised expenditure within delegated limits. Partnership Working You will develop and maintain excellent working relationships with Local Authorities, partner organisations and internal stakeholders to support continued business growth and high-quality service delivery. Additional Responsibilities The role also includes: Attending meetings and professional conferences. Promoting Health & Safety compliance. Leading safeguarding policy development and implementation. Undertaking projects and additional duties as required. Maintaining the highest standards of confidentiality

Construction Planner | Data Centre | Hayes | £75,000 - £85,000 + Excellent Benefits Construction Planner Jobs in Hayes | Data Centre Construction | Primavera P6 | Main Contractor Location: Hayes, West London Salary: £75,000 - £85,000 + Car Allowance + Excellent Benefits Job Type: Full Time, Permanent Construction Planner required for a major data centre project An established and growing main contractor is looking to appoint an experienced Construction Planner to join its team on a large-scale data centre construction project near Hayes, West London. This is an excellent opportunity to join a business with a strong reputation for delivering complex projects across the data centre, defence and energy sectors. With a healthy pipeline of secured work, the company offers long-term career prospects and the opportunity to work on some of the UK's most technically challenging construction projects. If you're an experienced Project Planner, Planning Engineer or Construction Planner with a background in major construction projects, we'd like to hear from you. The Role Reporting to the Project Director and senior project team, you'll be responsible for developing, maintaining and analysing construction programmes throughout the project lifecycle. Working closely with project managers, engineers and site teams, you'll ensure programmes remain accurate, achievable and aligned with project delivery objectives. Key Responsibilities Develop and maintain detailed construction programmes using Primavera P6, MS Project or ASTA Powerproject Produce baseline programmes and live construction schedules Monitor site progress and update programmes accordingly Analyse critical path, float, delays and programme risks Produce look-ahead programmes, progress reports and planning updates Support project teams with programme recovery plans and "what-if" scenario analysis Manage programme baselining, change control and schedule integrity Collaborate with project managers, engineers and commercial teams to support successful project delivery Provide planning support during tender and pre-construction phases, including logistics and sequencing Assist with delay analysis, extensions of time and programme records where required Identify opportunities to improve planning processes and reporting standards About the Project You'll initially be based on a major hyperscale data centre development near Hayes. The project includes: Multiple state-of-the-art data halls High and medium voltage electrical infrastructure Energy centres and backup power generation Extensive civil engineering and external works Associated office and visitor facilities This is a long-term, high-profile development offering exposure to one of the UK's fastest-growing construction sectors. What We're Looking For Essential Experience Previous experience as a Construction Planner, Project Planner or Planning Engineer Strong background in construction planning or project controls Experience developing and maintaining project programmes across design, construction and commissioning Excellent working knowledge of Primavera P6, Microsoft Project or ASTA Powerproject Strong understanding of construction sequencing and project delivery methodologies Experience working under NEC3, NEC4 and/or FIDIC contracts Excellent communication, analytical and reporting skills Competent using Microsoft Office and document management platforms such as SharePoint Qualifications Degree, HNC or equivalent qualification in Construction Management, Engineering, Project Controls or a related discipline Planning or Project Controls qualifications are desirable Commitment to continuous professional development What's on Offer Competitive salary of £75,000 - £80,000 Car Allowance Competitive Pension Scheme Private Healthcare and Cash Plan Electric Vehicle Scheme Cycle to Work Scheme Eyecare Vouchers 25 Days Annual Leave plus Bank Holidays Birthday Leave Ongoing training and professional development Long-term career progression with a growing contractor * Opportunity to work on one of the UK's leading data centre construction projects Equal Opportunities Our client is an Equal Opportunities Employer and is committed to creating an inclusive workplace where everyone is treated fairly and with respect. Applications are welcomed from all suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, pregnancy or maternity, marriage or civil partnership, or gender reassignment. Apply Now If you're an experienced Construction Planner, Planning Engineer, Project Controls Engineer or Project Planner looking to join a leading contractor on a landmark data centre project in West London, we'd love to hear from you. Apply today for immediate consideration

Southwark Council are looking for an Head of Age Well for managing NHS Continuing Health Care (CHC) team and Better Care Fund (BCF) initiatives including developing proposals for BCF and reporting the NHS England. £425 per day - Please note the rate for this role is set my NHS Agenda for Change and is not negotiable at £425 per day Umbrella Pay Rate. Hybrid Working usually 2-3 days in the office but expected to be flexible for external meetings. This post is joint funded by the NHS, it is essential that candidates have experience of working in the NHS or an integrated commissioning function. It is essential that candidates have experience of managing NHS Continuing Health Care (CHC) team and Better Care Fund (BCF) initiatives including developing proposals for BCF and reporting the NHS England. Job Description: This role is a key part of the commissioning team which is funded by Southwark Council and SEL ICS. The role leads a commissioning team focused on older and/or frail residents, including physical disabilities, of Southwark. The post holder will have a significant role in building working relationships and collaboration across the council, the wider health system and through Partnership Southwark. As part of this team the post holder will lead and therefore significantly contribute to developing and delivering a specified programme of work which will focus on a defined population within Southwark. The post holder will be expected to contribute to the professional development of the team and co-ordinate the delivery of a complex programme of work centred on core health and care priorities in Southwark and South East London. The post holder will also significantly contribute to planning for continuous reduction in health and wellbeing inequalities across the borough in collaboration across the council, the wider health system and through Partnership Southwark. Working across the division, the post holder will take stock of the current commissioning arrangements and the status of public health-commissioned services, engaging with Public Health Consultants, Heads of Programme, and Policy Officers to develop and implement a commissioning plan for the division. The post holder should assess, rationalise, and deliver all aspects of high quality public health commissioning with a view to tackling inequalities, improving outcomes and generating value for Southwark residents. The post holder will be responsible for creating and sustaining good working relationships in support of commissioning key public health services and their links with other related services, within the Council, the NHS, voluntary sector and other relevant local partners, as well as commissioned service providers. The post holder will be required to attend occasional evening and weekend meetings and events in a variety of settings and locations across the borough, in support of the delivery of their work programme. The post holder reports to the Assistant Director for Integrated Commissioning

Head of SEN (Hybrid) needed in Bromley, £400.42 per day PAYE - Reference: OR106967To provide high quality strategic and operational leadership and management to the Special Educational Need (SEN) service and system leadership for the SEND partnership in the context of local and national priorities.To develop, communicate and deliver the SEND strategic vision and priorities and provide the leadership for the delivery of an Integrated and Inclusive Service for Children and Young People with SEND and their families.To be a champion for Bromley children and young people with Special Educational Need and/or Disabilities (SEND), to deliver a sustainable, inclusive and consistent experience for families.By collaborating with partners across the local area (within the Client, in schools and in other agencies) and with parent/carers to ensure that SEND operational delivery is high quality through direct delivery and commissioning arrangements.To lead in ensuring the provision of high quality efficient, effective, economic and user focused services that are recognised as providing positive lived experiences for children and young people and which ensure all services are keeping children safe and helping them to thrive.To embed the effective use of business information and intelligence in relation to service delivery and service improvement and use this to implement local and national standards across services for children and young people with special educational needs and disabilities. Ensure an accurate performance management and quality assurance system is operational and closely monitoring all aspects of service delivery.Provide a cross-sector leadership role, working across education, health and social care including establishing joint commissioning structures to maximise the use of resources. To lead the strategic development, coordination, and operational delivery of integrated services for children and young people with special educational needs and those with disabilities, informed by the Governments SEND reforms, legislative requirements and corporate priorities.Provide high quality advice to the Director of Education, Senior Leadership Team and Portfolio Holder, including preparing and presenting reportsDevelop the effectiveness and efficiency of services by monitoring and evaluating performance, developing robust systems for service planning and performance management, which take account of changing service requirements, demographic trends, changing legislation.Recruit, manage, motivate and develop a workforce that is confident, positive and passionate about delivering the best possible outcomes for children and young people.Manage resources to achieve priorities, ensuring that resources are allocated and controlled to optimise efficiency and effectiveness to achieve the best possible outcomes within the budget and seeking opportunities for securing external funding. Within these responsibilities, to carry out the functions of a budget holder and a contract manager, complying with the Client's procedures.Working with the Director of Education and other system leaders, provide direction for the local area SEND Strategic Vision and Priorities, policy and practice and commissioning of SEND provision, with a focus on the Government SEND Review (2022) and the SENDAP Improvement Plan (2023).To embed the Voice of the child and young person, parental involvement and coproduction through consultation and feedback to identify and address gaps and shape services.Contribute to the strategic leadership of the Client as a member of the Education Leadership Team and deputise for the Director as required.This is a full time role on a temporary contract basis.If you are interested in the role please apply on our website with your CV, alternatively you can email your CV toquoting the reference number.Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.All our roles may be subject to pre-employment checks including references so please beprepared.Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.TPBN1_UKTJ

About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice.On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams.Youll support running the practice effectively as a line manager and mentor.Responsibilities Support the Lead, Project Director, partner or sponsor to deliver successfully on a client projectSupport delivery colleagues in raising issues quicklyConfidently communicate the value of service design and user-centered design approaches in digital designSupport business development activities led by others such as bids and client pitches/presentationsAdapt rapidly to constructive feedbackComfortable having difficult conversations with others about project scope, risks and challengesContribute actively to Community of Practice activities through sharing your work, knowledge and approaches and help to define best practices to improve consistency of deliveryStay up-to-date with the latest industry trends and technologies, and share this knowledge with othersLine manage others in your practice and escalate emerging issues to colleagues quicklyAdapt your approach depending on a clients organisation cultures, design maturity and appetite for change.Foster a culture of collaboration and continuous improvement on teams and across TPXimpactContinuously maintain and update skills and knowledge to stay current within your relevant field of expertiseAbout You Professional knowledge and experienceEssentialAble to partner and work with clients to build, grow, develop UCD CapabilityUser centred design and agile ways of working, working through the entire design process, from user research to creating, testing and rolling out new solutionsNavigating the complexities of public services and/or regulated industries, understanding the systems theyre part of in order to affect changeIdentifying areas of opportunity for service innovation and how to design for them, having an inclusive approach, involving at-risk and hard to reach groupsDesigning and leading in as-is and to-be prototypes, and be able to test them from participant recruitment to creating and evaluating new or improved touchpointsKnow how to carry out service audits and measure the performance of a service and able to make recommendations for improvementsAble to visualise and communicate strategic thinking and impact of change through engaging storytelling with senior leaders, stakeholders, users, and communities.Able to create business cases to surface opportunities and next steps towards service transformation and service led organisationsKnowledge in business models, understanding operating models and organisational modelsLeads/mentors other designersDesirableHistory of working in an agency/consulting environmentHistory of working in Central Government on Alpha, Beta and Live projects following the GDS service standardTechnical skillsMap complexity within a system and organisation; relationships, influences, dependencies, patterns, dynamicsArticulate service propositions and can develop different service models based on user and organisation needsTranslate ideas, from sketching through to high-fidelity designs to test assumptions and hypotheses, and bring ideas to life with stakeholders using an evidence led approach where you use data and research insights to support design decisionsCo-design approaches to bring different people together including users and stakeholders to help them understand the service landscape and how the service is performingPrototype and testing end-to-end services and individual service componentsCreate visual and engaging artefacts to communicate experiences, problems, opportunities and ideas, including both high level conceptual diagrams and detailed service blueprintsContribute to service backlogs and keep the user needs at the heart of the projectSupport the design of inclusive and accessible products and servicesExperience of working with technology and change specialists in technical and complex programmes of work that includes alpha, beta live phasesBehaviours and PACT valuesPurpose: Youll be highly values driven, recognising that our clients needs are paramount. Youll be able to approach client engagements with professionalism, creativity and flair, whilst balancing our commercial and operational needs. Youll work to ensure we have clear processes and guardrails in place to deliver well through how we organise and operate within our Design functions.Accountability: When in a leadership position on a client project,, youll be accountable for delivering your part of a project on time and under budget and working well with other leaders. Youll set practice standards that align to our DT Ways and Missions. You will lead by example, promoting a culture where quality, client experience and the pursuit of imaginative solutions to client problems is foremost.Craft: Youll be able to balance multiple priorities while leading high performing teams and through establishing trusted relationships both inside and outside of TPXimpact. As a design or transformational leader who can lead others by example, you will need to navigate ambiguity and use your confidence here to quickly assimilate the direction and approaches that support positive outcomes for our clients and our business.Togetherness: Youll be able to collaborate effectively with others across TPXimpact. Youll build strong relationships that demonstrate the importance of excellent delivery and client experience as a collective effort, rather than just focusing on your own area of expertise. Youll th rive working with others, providing clarity around vision, objectives and holding high standards for our work through the capabilities your practice holds.PACT valuesPurpose - The beating heart of our organisationthe impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable* to all of our stakeholders.Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally.Togetherness - Togetherness is how we work - it captures the energy,fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our team.We would like to see a portfolio of your work as part of your application, so please don't be shy and share with us. About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.Benefits Include:30 days holiday + bank holidays2 volunteer days for causes that you are passionate aboutMaternity/paternity - 6 months Maternity Leave, 3 months Paternity LeaveLife assuranceEmployer pension contribution of 5%Health cash planPersonal learning and development budgetEmployee Assistance ProgrammeAccess to equity in the business through a Share Incentive PlanGreen incentive programmes including Electric Vehicle Leasing and the Cycle to Work SchemeFinancial adviceHealth assessmentsAbout TPXimpact - Digital TransformationWe drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.We encourage hybrid working our team is based across the country, both remotely and from our offices and hubs. Depending on your project, you will be typically expected to attend a Leeds, London or Manchester office once a week.TPBN1_UKTJ

NEC4 Services Manager - Strategic Leadership OpportunityBe the NEC4 authority on one of the UK's most significant infrastructure programmes.We're seeking a senior NEC4 Services Manager to join a major publicly funded programme operating at Director / Senior Consulting Leadership level . This is not a traditional contract administration role - it's a strategic position requiring a trusted advisor who can influence senior stakeholders, build lasting relationships, and provide expert NEC4 guidance across a complex national programme.What we're looking for:Recognised NEC4 expert and trusted adviserDirector level consulting experience - large public funded programmesMust have operated at a high level within consulting environments and can bring experience of managing the complexities, stakeholder challenges and programme risks associated with large-scale transformation programmes.Strong experience influencing executives and leading complex programmesStrategic programme management and stakeholder engagement skillsNEC3/NEC4 knowledge with client-side delivery experienceIdeally NEC accredited and familiar with Primavera P6 and CEMARReasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.TPBN1_UKTJ

Commercial Director Role - London Notting Hill Opportunity for Commercial Directors or Senior Surveyors looking to work for a design-led and craft-focused company, delivering exceptional private residential projects across London, New York, and international markets. With a reputation for exquisite craftsmanship and design collaboration The business is entering a bold growth phase, aiming to double turnover within the next three years. The business operates across two key project avenues: Production-led: Bespoke joinery, cabinetry, and high-end furniture (B2B) Design-led: Luxury interior projects in partnership with leading architects and interior designersThis is not simply a functional leadership role; it is a business-critical commercial transformation mandate. The successful candidate will be expected to provide the leadership required to strengthen commercial discipline, improve win quality, increase margin certainty, and ensure consistent profitability across both UK and US operations. About the role of Commercial Director The immediate priority for this role is to bring rigorous commercial leadership, margin discipline, and tender excellence to support the business increasing profitability, while building the platform for long-term international growth. Reporting directly to the CEO and operating as a key member of the senior leadership team, this role will lead commercial profitability, tender governance, bid conversion, contractual risk management, margin recovery, and team performance across the group. Responsibilities for Commercial Director Executive Commercial Leadership Lead full commercial function across estimating, quantity surveying, tendering, pricing, contract governance, and commercial reporting Build and lead a high-performing organisation, Set group-wide commercial policy, governance standards, margin thresholds, and approval controls Act as the executive owner of commercial risk, contractual exposure, and margin integrity Drive stronger accountability, forecasting accuracy, and commercial visibility across the project lifecycle Tender Leadership & Bid Management Excellence Take full leadership of the end-to-end tender and bid management process, effectively establishing a best-in-class Bid Director / Bid Manager function Lead bid strategy from opportunity qualification through submission, negotiation, and conversion Chair tender review meetings, pricing gateways, and executive bid sign-off Improve bid governance, submission quality, tender programming, responsibilities matrices, and internal review processes Ensure all bids are commercially intelligent, operationally deliverable, and aligned with target profitability increase bid conversion quality by focusing on selectivity, strategic fit, and margin resilience, not just volume Profitability & Margin Stabilisation Lead the commercial agenda of the business to ensure sustainable profitability and stable cash-generative growth. Establish margin recovery initiatives across live and future projects Improve cost assumptions, change control discipline, scope clarity, and contractual protection Requirements for Commercial Director Proven experience operating at Commercial Director / senior group commercial leadership level (Senior Quantity Surveyors WILL be considered) Strong background in joinery, bespoke interiors, luxury residential, specialist manufacturing, fit-out, or high-end construction Deep expertise in tender leadership, bid strategy, pricing governance, contract negotiation, and margin recovery Strong leadership credentials managing multidisciplinary commercial and estimating teams Executive-level gravitas with clients, consultants, contractors, and internal leadership teams Able to combine strategic leadership with hands-on bid and margin decision-making Highly credible partner to CEO and board on growth-versus-risk decisions What we offer for Commercial Director Executive-level base salary aligned with market and transformation mandate Performance bonus linked to profitability recovery, margin targets, and strategic wins Board-level exposure and strategic influence across UK and US operations Opportunity to shape one of the most respected luxury craftsmanship brands in the market Access to the unique Unity of Craft network of 600+ master craftsmen If you are interested in finding out more or applying please contact or Message (phone number removed)

VP Communications - Technology Change & TransformationLondon (Hybrid) | Banking Sectorup to £100,000 + Bonus + Benefits???????Want your voice to shape how a global organisation navigates transformation?This is a rare opportunity for a senior communications leader to take true ownership of a Digital Engineering Services and Solutions function's engagement and communications strategy - and build it from the ground up. You'll sit at the heart of a major technology transformation, working directly with senior leadership, including close, regular exposure to the department's MD, to define the narrative, drive change adoption, and build a department's brand and identity from scratch. This is a permanent, business-critical role, not a project-based engagement - ideal for someone looking to build something lasting rather than move between transformation projects. If you're a confident self-starter who thrives on ownership, strategy and high-stakes stakeholder management, this VP-level role offers genuine scope to make your mark.Key ResponsibilitiesDefine, own and deliver the department's communications and change management strategy from scratch, advising senior leadership (including MD-level) on positioning and messaging for board meetings, town halls and committeesBuild a structured, targeted communications and customer engagement plan alongside Product Owners, translating roadmaps and vision into business impactAct as the primary liaison between Corporate Communications, Technology, senior business leaders and end users, managing messaging up and down the organisationEstablish and govern communication standards, channels and branding for the department, including multi-format content such as written, visual and video communicationsDrive employee engagement, change adoption and communications support across key transformation initiatives, including end-user computing and platform changeContinuously engage stakeholders to identify pain points, feed insights back into the business, and manage risk and escalation plans around communication and adoption gapsWhat You'll BringProven experience building a communications and/or customer engagement function from scratch, ideally within financial services or a regulated, technology-driven environmentA confident, hands-on self-starter mindset - comfortable owning strategy and delivering it independently, without a large team to lean onProven credibility engaging and influencing at executive/MD/board levelExperience in a technology-facing communications role, ideally with exposure to infrastructure or platform change (e.g. end-user computing, system migrations, or similar transformation initiatives)Exceptional written, verbal and presentation skills, including the ability to craft visual and video content for senior executive audiencesDesirable: familiarity with tools such as Adobe Photoshop/Illustrator, Yammer, Slack or Google Workspace, and a relevant degree or professional membership (CIM, PRCA, CIPR)If you're a strategic communications leader ready to build a function from the ground up and shape how a major technology transformation is understood, embraced and delivered, we want to hear from you.If you've held any of these roles or used these technologies/skills, this role could be a great fit: VP Communications, Head of Communications, Director of Communications, Change and Communications Lead, Internal Communications Director, Customer Engagement Lead, Corporate Communications Director, Business Change and Communications Manager, Stakeholder Engagement Director, Digital Transformation Communications Lead, IT Change Communications Manager, Brand and Communications Director.Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

Operations Director - Data Centres Location: London (International Travel Required) Salary: £80,000-£120,000 + Excellent Benefits About the Company Our client is a leading Building Services Contractor with an outstanding reputation for delivering high-quality mechanical and electrical solutions across the UK and internationally. Operating across the Data Centre, Commercial, Industrial and Mission Critical sectors, they are known for delivering technically complex projects safely, on time and to the highest standards. Due to continued growth and an expanding portfolio of Data Centre projects, they are looking to appoint an experienced Operations Director to provide strategic leadership across multiple live contracts and play a key role in the company's continued success. The Role Reporting directly to the senior leadership team, you will take overall responsibility for the operational delivery of multiple Data Centre projects, ensuring they are delivered safely, efficiently and profitably. You will lead project teams, develop key client relationships and drive operational excellence across the business. Key Responsibilities Lead the operational delivery of multiple Data Centre projects. Provide leadership, support and mentoring to Project Directors, Project Managers and site teams. Ensure projects are delivered safely, on programme, within budget and to the highest quality standards. Drive commercial performance and operational efficiency across all contracts. Build and maintain strong relationships with clients, consultants and supply chain partners. Oversee project planning, resource allocation and risk management. Promote a culture of Health & Safety, quality and continuous improvement. Support business growth and contribute to strategic planning. Be available to travel to UK and international project locations as required.About You Proven experience in an Operations Director, Operations Manager, Contracts Director or Regional Operations role within Building Services or M&E contracting. Strong background delivering large-scale Data Centre or Mission Critical projects. Commercially astute with experience managing multiple high-value contracts. Inspirational leader with excellent communication and stakeholder management skills. Able to work in a fast-paced, client-focused environment. Willing and able to travel internationally when required.What's on Offer Competitive salary of £80,000-£120,000, depending on experience. Attractive benefits package. Opportunity to join a market-leading Building Services Contractor. Work on some of the UK's and Europe's most prestigious Data Centre developments. Long-term career progression within a growing and ambitious organisation. Dynamic, collaborative and supportive working environment.If you're an experienced operational leader looking to take ownership of major Data Centre projects within a growing business, we'd love to hear from you. Diamond and the Danny Sullivan Group are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to ensuring our recruitment process is fair, accessible and inclusive for all. INDCER

Electrical Project Manager Location: Brent Cross, North London Salary: £80,000 - £85,000 + Package Electrical Project Manager | Major Student Accommodation Development | North London Our client, a highly respected Building Services Contractor, is looking to appoint an experienced Electrical Project Manager to lead the electrical delivery of a flagship 600-bed student accommodation development in Brent Cross. This is an excellent opportunity to join a contractor with an outstanding reputation for delivering complex MEP projects across London. With a strong pipeline of secured work spanning residential, commercial, mixed-use and education sectors, the business continues to grow and is looking to strengthen its project delivery team. The Role Reporting directly to the Project Director, you'll be responsible for managing all aspects of the electrical package, ensuring the project is delivered safely, on programme, within budget and to the highest quality standards. Key Responsibilities Manage the electrical package throughout the construction programme. Lead site engineers, supervisors and specialist subcontractors. Coordinate electrical works with mechanical and main contractor teams. Monitor project progress, labour and resource allocation. Manage procurement of plant, materials and subcontract packages. Ensure works comply with project specifications and current industry standards. Attend and lead client and coordination meetings. Support the commercial team with variations, forecasting and cost control. Oversee testing, commissioning and successful project handover. Promote the highest standards of health, safety and quality across site.About you Previous experience as an Electrical Project Manager within the Building Services or M&E contracting sector. A proven track record delivering large-scale residential, commercial or mixed-use developments. Strong technical knowledge of electrical building services installations. Excellent leadership and communication skills. Experience managing project programmes and coordinating multiple stakeholders. Commercial awareness and the ability to drive project performance. SMSTS and CSCS qualifications. Relevant Electrical Engineering or Building Services qualifications.What's on Offer £80,000 - £85,000 basic salary Company Pension 25 Days Holiday plus Bank Holidays Genuine Career Progression Long-Term Pipeline of Landmark London ProjectsDiamond and the Danny Sullivan Group are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to ensuring our recruitment process is fair, accessible and inclusive for all. INDCER

Associate Director – Data Centres (Recruitment Consultant) Empire Partnership London (Moorgate) | Hybrid Working About Empire Partnership Empire Partnership is an established specialist recruitment consultancy operating across the built environment, construction, engineering and building safety sectors. We partner with leading consultancies, developers, contractors and end users across the UK, delivering high-quality permanent and contract recruitment solutions. As part of our continued growth, we are investing in a dedicated Data Centre division and are looking for an experienced recruiter to lead its development. This is an opportunity to build a specialist business within an established consultancy, with the support, infrastructure and client network already in place. The Opportunity We are looking for a commercially driven 360 recruitment professional who wants more than simply managing an existing desk. You will take ownership of establishing and growing our Data Centre division, developing new client relationships while leveraging our existing network across construction, engineering and the built environment. This role offers genuine autonomy to shape your market, build your own brand within the sector and play a key role in the long-term growth of the business. Key Responsibilities Develop and lead Empire Partnership's Data Centre recruitment division. Build long-term relationships with contractors, consultancies, developers, operators and end clients. Generate new business opportunities through proactive business development. Maximise opportunities from existing client relationships across the wider business. Manage the full 360 recruitment lifecycle from business development through to successful placement. Build and maintain a high-quality network of Data Centre professionals. Deliver permanent and contract recruitment solutions. Develop market intelligence and become recognised as a specialist within your sector. Work closely with the Managing Director to develop the division's growth strategy. Play a key role in future team growth and leadership as the division expands. You'll likely have: Proven experience as a 360 Recruitment Consultant, Senior Consultant, Principal Consultant or Team Leader. A strong track record of winning new business and developing client relationships. Experience recruiting within Data Centres, Construction, Engineering, M&E, Building Services or a closely related technical market. A commercial mindset with the confidence to develop new opportunities. A genuine growth mindset and entrepreneurial approach. Excellent communication and relationship-building skills. High levels of professionalism, accountability and self-motivation. What We Offer Opportunity to build and lead a new specialist division. Established business with an existing client base to leverage. Significant autonomy with direct access to decision makers. Hybrid working from our Moorgate, London office. Competitive basic salary. Industry-leading commission structure paying up to 40% on monthly billings over £30,000. Clear pathway into Divisional Leadership. Supportive, collaborative and ambitious culture. Investment in your personal and professional development. Why Join Empire Partnership? Empire Partnership is an established recruitment consultancy with a strong reputation across construction, the built environment, engineering and building safety. As we continue to grow, we're investing in carefully selected markets that complement our existing specialisms, with Data Centres representing a key strategic focus for the business

Company description Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behaviour, and drive growthpowered by six decades of expertise and an expansive, high-quality data set.Job description An exciting opportunity has arisen for a Client Director to lead Circana Foodservices relationship with a large leading quick service restaurants chain in the UK, our largest European client. This is a highly strategic, senior-level role with significant visibility and impact, playing a pivotal part in driving client success and long-term partnership growth. As the senior client lead, you will act as a trusted advisor, delivering actionable insights, shaping commercial strategy, and ensuring Circanas capabilities are fully leveraged to support the clients UK business objectives.You will:Own and develop the senior relationship with the client, serving as the primary strategic partner.Lead client development initiatives to drive growth, value creation, and long-term partnership success.Translate complex data and insights into clear, compelling recommendations that influence decision-making at senior levels.Collaborate cross-functionally within Circana to deliver best-in-class solutions tailored to client needs.Identify new opportunities to expand Circanas footprint and impact within the account.Job ResponsibilitiesDrive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circanas data and solutions with their strategic goals.Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.Maintain Industry Expertise: Stay current on trends in Food service to position Circana as a thought leader and trusted advisor.Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.Leverage Circanas proprietary platforms (e.g., Decision Key) to support client engagements and solution delivery.Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.Onsite presence required 4 days per week at the clients London N2 Head Office.A standout perk of the role is access to an onsite restaurant with complimentary lunches .This is a rare opportunity to take ownership of a flagship account and play a central role in shaping the success of one of the worlds most iconic foodservice brands.Required profile Bachelors degree and demonstrable commercial and data insights experience in agency, retail, and/or manufacturerProven experience in client leadership, account management, or client development within insights, analytics, or consulting environments.Strong strategic thinking, commercial acumen, and executive-level communication skills.Ability to build credibility and influence with senior stakeholders in a complex, fast-paced client environment.What we offer At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.TPBN1_UKTJ

Company description Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.Job description The Partner Integration Manager is an integral part of Lathams Partner Recruiting & Integration team. This role is responsible for managing the integration of a portfolio of lateral and internally promoted partners, ensuring each partner has the resources, guidance, and support needed to become a fully engaged and productive member of the partnership as quickly and effectively as possible. The Manager will work closely with a wide range of stakeholders across the firm, building strong relationships with colleagues at all levels and across business services teams involved in partner integration. By leveraging these relationships, the Manager will help ensure that resources are deployed efficiently and effectively to support each partners successful transition and long-term success. This role will be based in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.Responsibilities & Qualifications Other key responsibilities include:Providing individualised one-on-one support for each partner in the Managers portfolio to help foster their success at the firm, including by connecting them with available resources and services to facilitate their successful integration into the partnershipCoordinating with members of the Partner Recruiting team to ensure that the recruitment process for each prospective lateral partner is informed by integration considerations, and that the integration strategy for each lateral partner is informed by information gathered during the recruitment processCollaborating with the relevant individuals to understand incoming lateral partners objectives, priorities, practice, industry focus, client base, and other considerations that will inform each partners long-term integration plan and participation in the firms Platform Integration Program; in collaboration with the Director and the other Partner Integration Managers, continuously evolving the integration process through discussions, feedback, and identifying and replicating best practicesDeveloping and executing a tailored integration strategy for each assigned partner, taking into account each partners practice, region, industry focus, and client base, and ensuring the strategy focuses on supporting each partners integration into the firms platform and into all aspects of Lathams culture and communityEnsuring the strategy and efforts to support the integration of each partner remain on track and that new opportunities for further integration into the Latham platform are identified and realisedRequired profile Wed love to hear from you if you:Display the ability to develop extensive knowledge of the firms practices and global platformPossess the ability to develop extensive knowledge of the firms personnel, procedures, policies, and processesDemonstrate superior interpersonal skills, with the ability to build relationships and trust with lawyers and staff at all organisational levelsAnd have:A bachelors degree or equivalentProgressively responsible experience in legal or other professional services environmentWhat we offer Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:Health insurance as well as group income protection and life assuranceA pension planWellness programsEmployee discountsAnd more!Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.TPBN1_UKTJ

This pivotal role offers you the opportunity to shape the Observatory's risk management and assurance landscape, working closely with senior leaders across the organisation and representing SKAO on an international stage.As a key advisor to the Director of Assurance, your expertise will be instrumental in safeguarding the Observatory's mission, supporting world-class research, and ensuring robust governance. Please note - this is NOT solely a financial audit/risk role, and such applications will not be considered.You will enjoy a collaborative environment where your insights are valued, your professional growth is supported, and your work has a direct impact on global scientific advancement. With flexible working opportunities and exposure to high-profile projects, this is an exceptional chance to contribute to one of the world's leading research infrastructures.What you'll do:Lead the development, implementation, and continuous improvement of Observatory-wide risk management policies and processes, providing expert support for risk identification and analysis at all organisational levels.Independently identify emerging risks to the Observatory, evaluate their potential impact, facilitate effective mitigation strategies, and advise senior stakeholders on appropriate courses of action.Draft comprehensive Risk Appetite Statements for the organisation, conduct regular reviews, and ensure alignment with evolving business objectives and regulatory requirements.Prepare and deliver detailed reports on high-level risks to the Finance Committee and Council, ensuring transparency and informed decision-making throughout the organisation.Monitor high-level decision-making processes within SKAO, proactively advising the Director of Assurance on any risks arising from strategic initiatives or operational changes.Design proposals for internal audit cycles in partnership with the Director of Assurance and Executive Group, ensuring audits are targeted, effective, and aligned with organisational priorities.Procure internal audit services as required, manage contracts with external providers, oversee fieldwork activities, and ensure timely fulfilment of action items arising from audit findings.Initiate in-house audits where there is potential for unmanaged risk in any part of the business, collaborating closely with Directors and Heads to address identified issues.Lead investigations into failures of process or conduct highlighted by audits or other means, ensuring root causes are addressed and lessons learned are shared across the organisation.Undertake special projects related to sustainability, corporate responsibility, staff security, resilience, industry relations, or other areas as directed by the Director of Assurance.What you bring:A recognised qualification in business administration, risk management or engineering project management that underpins your ability to navigate complex organisational structures.Substantial experience managing major construction projects (such as civil engineering or environmental initiatives) at a senior level within large-scale organisations.Proven track record developing and implementing comprehensive risk management policies-including drafting risk appetite statements-and embedding them into business processes.Extensive background designing internal audit cycles from inception through delivery; including hands-on experience managing outsourced audit providers for optimal results.Direct involvement in international project management environments where cross-border collaboration is essential for success.Experience overseeing research and development activities-ideally within government-led or government-funded projects-demonstrating your understanding of public sector accountability.Demonstrable history delivering successful outcomes on construction projects by applying rigorous assurance methodologies.Ability to work effectively as part of a diverse international team-valuing inclusivity while building strong relationships across cultural boundaries.Desirable: Experience managing advanced technology projects (defence/aerospace/nuclear) valued over $1M; familiarity with regulatory compliance across multiple jurisdictions; exposure to academically led R&D environments.What sets this company apart:SKAO stands at the forefront of global scientific discovery as an international leader in radio astronomy infrastructure. The organisation is renowned for its commitment to pushing technological boundaries while upholding rigorous standards of governance and integrity. At SKAO you will find an environment that celebrates diversity-bringing together experts from around the world who share a passion for advancing human knowledge. The culture is built on collaboration: ideas are welcomed regardless of origin; teamwork is encouraged across disciplines; professional development is actively supported through training opportunities; flexible working arrangements help balance personal commitments with career ambitions. By joining SKAO you become part of a community dedicated not only to scientific excellence but also social responsibility-where every contribution helps unlock new frontiers in our understanding of the universe.What's next:If you are ready to make a meaningful impact at one of science's most exciting frontiers while growing your career alongside passionate colleagues-this is your moment!Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidatesTPBN1_UKTJ

Finance Director | Multi-site Retail | Cheshire | £140,000 - £170,000 + car + bonusThe OpportunityThis is an outstanding opportunity to join a well-established, multi-site retail business.The business has a proud heritage and a strong reputation for serving customers across the UK. Having undergone significant transformation in recent years, it has returned to sustainable profitability and is now entering the next phase of its growth.This is not a traditional Finance Director position. Whilst exceptional financial leadership remains the foundation, the successful individual will become one of the Managing Director's closest business partners, helping shape strategy, improve operational performance and take the business to the next level.This is a high-profile appointment with genuine influence across the organisation and the opportunity to make a lasting impact.The RoleAs Finance Director, you will have full responsibility for the finance function, ensuring best-in-class financial control, reporting, governance and compliance.Beyond finance, you will work alongside the Managing Director as a trusted adviser and problem solver, taking ownership of key business initiatives and helping drive operational improvements across the wider business.This is a role for someone who enjoys operating beyond the traditional finance remit and thrives in a fast-paced, entrepreneurial environment.Key responsibilities include:Leading and developing the finance function, ensuring best practice across financial reporting, controls, compliance and governanceDefining and delivering the financial strategy in line with the wider business objectivesActing as Senior Accounting Officer (HMRC)Taking full ownership of working capital, cashflow, forecasting and financial planningProviding commercial insight and challenge to support business performance and strategic decision-makingActing as a trusted partner to the Managing Director, helping solve complex business challenges across multiple functionsSupporting operational improvement initiatives across different areas of the businessPresenting financial and operational performance to senior leadership and shareholdersIdentifying opportunities to improve efficiency, profitability and long-term business performanceThe PersonWe are looking for an exceptional Finance Director who combines first-class technical finance capability with strong commercial judgement and the credibility to operate as a genuine business partner.You will:Be a qualified accountant with proven experience as a Finance Director within a multi-site retail or consumer businessHave an outstanding grasp of financial control, reporting, governance, cashflow, FP&A and working capitalBe commercially aware with the ability to translate financial information into business decisionsBe capable of operating well beyond the traditional finance remit, taking ownership of wider business challenges where requiredHave the confidence and credibility to influence at board level and constructively challenge senior stakeholdersBe resilient, decisive and comfortable making difficult decisions in a demanding environmentEnjoy working at pace and taking ownership of complex problemsBe someone who naturally builds trust and becomes a genuine sparring partner to the Managing DirectorWhy JoinA genuine opportunity to shape the future of a recognised multi-site retail businessTrue number one finance role with significant influence across the organisationDirect partnership with the Managing Director and exposure to Group leadershipOpportunity to broaden your remit beyond finance and play a key role in the overall direction of the businessA highly visible leadership role with real autonomy and accountabilityZachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.Zachary Daniels is a Niche, National & International Recruitment Consultancy.Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & LogisticsBH36034TPBN1_UKTJ

Why loveholidays?At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away.We're using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams , you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.The impact you'll have:Reporting to the Senior Director of Partnerships, the Partnerships Growth Manager will sit within the New Business function of Partnerships.You will find new partners that loveholidays does not currently work with, qualify them against our commercial criteria, build the relationship and close the deal. You will manage both outbound prospecting and inbound interest from potential partners, including RFPs.Once a new partner is signed and live, you will retain ownership through the early-life period, ensuring the commercial momentum built during acquisition is maintained through integration and first trading. At a defined milestone, partners may be handed over to the Partner Success team for long-term growth.You will work closely with Product and Tech from the earliest stage where required. Commercial fit and technical fit need to be assessed together, so you will need to speak credibly about both.Your day-to-day:Partner Prospecting:Build and maintain a live, prioritised pipeline of target partners using CRM software, segmented by partner type, geography and estimated commercial potentialIdentify new partner verticals loveholidays could work with and build a systematic approach to reaching themResearch target organisations, identify the right commercial contacts and build relationships before a formal process beginsQualify opportunities rigorously, knowing which leads are worth pursuing and which are notOwn the response to inbound partner enquiries, including RFPs, assessing commercial fit quickly and progressing qualified opportunitiesConvert inbound interest into commercial momentumManage inbound and outbound opportunities through a consistent qualification framework so pipeline reporting is accurate and actionableCommercial negotiation and deal closure:Lead commercial negotiations for new partnerships, from initial commercial framework through to signed agreementStructure deals that lead with the loveholidays proposition and productBuild simple, robust and scalable commercial structures that optimise for margin quality from day oneEscalate opportunities requiring senior-level commercial engagement or sign-off to the Senior Director of PartnershipsPresent the loveholidays commercial proposition clearly in terms of what the partner earns, not just what loveholidays offersPartner onboarding and early-life management:Own the post-signature onboarding process in partnership with Product and Tech, ensuring the integration is live and performing before handoffSet commercial margin and booking targets for each new partner during the early-life periodTrack performance against early-life commercial targetsPrepare a full commercial handoff brief covering partner profile, integration status, commercial targets and growth planMaintain accountability for new partner performance on the New Business P&L until the handoff milestone is formally reachedPipeline and market intelligence:Maintain accurate and up-to-date pipeline reporting so senior management has a clear view of opportunities, stage and realistic commercial valueFeed market intelligence back into the business, including growing partner categories, competitor activity and product improvements needed to win new partnershipsProvide a continuous feedback loop with Product and Tech around potential partner requirements to ensure our product roadmap gives us what we need in the most scalable wayRepresent loveholidays externally at relevant industry events and conferencesEstablish loveholidays' presence in relevant partner forums and trade environmentsYour skillset:ExperienceDemonstrable track record of winning new business in a B2B commercial environmentEvidence of deals you have originated, pursued and closed, not only accounts you have inheritedExperience working with commercially complex products where the sale involves multiple stakeholders and a technical integration elementRelevant sector experience could include travel distribution, travel trade, consortia, OTA, metasearch, SaaS, API-based platforms or similarComfort with longer sales cycles and structured partner acquisitionExperience managing outbound prospecting and inbound pipeline at the same timeProven ability to lead a commercial negotiation from first conversation to signed agreementExperience building and using sales materials that clearly communicate product value, commercial benefit and cultural fitProfileA self-starter who builds their own pipeline rather than waiting for a list of targetsCommercially curious, with the ability to understand what drives a potential partner's business before pitchingDisciplined in pipeline management, with accurate reporting, honest assessments and trusted forecastsConfident qualifying opportunities quickly and honestly, including knowing when to walk awayPersistent without being pushy, able to stay in front of prospects over a long cycle without damaging the relationshipComfortable working closely with Product and Tech, combining commercial ownership with technical inputAble to structure deals with margin quality as a primary filter, not just booking volume or gross revenueClear and credible in external partner meetings, industry events and senior commercial conversationsDesirable:Working understanding of API or white-label product distributionAbility to assess a partner's technical integration profile and understand how it affects the commercial opportunityExperience working alongside technical solutions, product or engineering teams in a partner-facing sales processExperience in travel distribution, travel trade, consortia, OTA, metasearch or another travel technology environmentExperience taking new partners through onboarding, early trading and formal handoff into a success or account management teamExperience working across multiple marketsBusiness fluency in GermanThe interview journey:Intro to loveholidays with Talent Acquisition (30 mins)Meet with Hiring Manager (45 mins)Onsite task/presentation (60-90 mins)Perks of joining us:Company pension contributions at 5%.Individualised training budget for you to learn on the job and level yourself up.Discounted holidays for you, your family and friends.25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.Ability to buy and sell annual leave.Cycle to work scheme, season ticket loan and eye care vouchers.At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.TPBN1_UKTJ

Location: South East London (Hybrid Working) Contract: Interim Rate: Competitive, dependent on experience but equivalent to Band 7/8a The Opportunity An exciting opportunity has arisen for an experienced Interim Finance Manager to join a well-established organisation within the healthcare sector during a period of transformation. Reporting directly to the Finance Director, you will play a key role in providing continuity across both the Financial Accounts and Financial Management functions while supporting the organisation through a planned finance restructure. This is a hands-on interim assignment, ideally suited to someone who can quickly establish credibility, provide technical expertise and deliver high-quality financial support across a broad remit. Key Responsibilities Lead month-end and year-end close activities. Ensure robust financial controls and balance sheet reconciliations. Support statutory reporting and external audit requirements. Produce accurate and timely management accounts. Lead budgeting, forecasting and variance analysis. Partner with operational stakeholders to provide meaningful financial insight. Support cash flow management and technical accounting matters, including VAT where applicable. Identify opportunities to improve finance processes and controls. Provide leadership and guidance to members of the finance team. Work closely with the Finance Director to support the finance function during a period of organisational change. About You We're looking for an experienced finance professional who is equally comfortable operating across both financial accounting and management accounting. Essential Experience Fully qualified ACA, ACCA or CIMA accountant. Significant post-qualified finance experience. Strong technical financial accounting and financial control background. Experience preparing management accounts, budgets and forecasts. Excellent analytical and problem-solving skills. Confident communicator with the ability to build relationships across all levels of the organisation. Previous experience managing or mentoring finance staff. Advanced Excel skills and strong experience with finance systems. Proven ability to add value quickly within an interim assignment. Desirable Experience Experience within healthcare, NHS or other complex public sector organisations. Previous experience supporting finance transformation or organisational restructuring. Exposure to ERP systems such as Oracle, SAP or similar. Experience working within complex, multi-stakeholder environments. What's on Offer? This is an excellent opportunity to make an immediate impact within a respected organisation undergoing positive change. You'll work closely with a collaborative senior leadership team and play a pivotal role in maintaining financial performance while helping shape the future of the finance function. If you're a proactive, commercially minded finance professional with a strong technical foundation and experience bridging financial accounting and management accounting, we'd love to hear from you. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Hi, we’re PEXA!We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian?Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth:We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness:We care about your holistic wellbeing Your work/life blend:We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. We are seeking a dynamic and experienced Legal Counsel with assistant company secretarial level responsibilities to join our entrepreneurial FinTech business operating in the regulated UK financial services sector. The primary responsibility of the ideal candidate will be to provide hands-on experience in board support and corporate governance but also provide strong commercial legal acumen in negotiating complex contracts. You will report to the General Counsel and provide legal and governance support across the group, including subsidiaries, and will play a pivotal role in helping the business scale in a compliant, commercially-sound, and operationally effective manner. Company Secretarial & Governance • Provide comprehensive support to the Company Secretary in preparing for and facilitating board and committee meetings: drafting agendas, circulating board packs (via Diligent or similar platforms), taking accurate minutes, issuing written resolutions recording actions, and following up on all matters on a proactive basis., • Maintain statutory registers (directors, members, PSCs, conflicts etc.)., • Ensure compliance with the Companies Act 2006 and UK Corporate Governance Code., • Prepare and file confirmation statements, director appointments, • Support the Company Secretary in the administration of share-related matters, including share issuances, transfers, and dividend payments and other filings with Companies House., • Monitor corporate governance developments, update relevant stakeholders, and assist with implementing updated governance policies and procedures., • Provide guidance to directors and senior management on directors’ duties and regulatory obligations., • Support shareholder engagement, including AGM/EGM logistics and shareholder communications. Legal, Corporate & Commercial • Draft, review, and negotiate a wide range of commercial agreements, including SaaS, partnership, supplier, and customer contracts including bank lender panel client contracts and working with conveyancers and suppliers, • Manage relationships with panel clients, lenders, conveyancers, and suppliers across the UK regulated property and lending ecosystem., • Advice on intellectual property matters including trademarks and brand protection., • Ensure compliance with applicable data protection laws (including UK GDPR); provide legal input into privacy notices, internal training, and product development with Tech and Product teams., • Provide strategic legal support to business integrations, commercial initiatives, and procurement activities., • Support legal risk assessments and implement scalable processes to mitigate legal exposure and drive operational excellence., • Liaise with external counsel where specialist advice is needed. Qualifications and Experience • Qualified solicitor in England & Wales with approx. 4 years’ PQE, • Experience working in-house, ideally some of which is gained from a regulated industry such as FinTech, • Experience in corporate and commercial legal matters, including experience in negotiating commercial contracts is essential, • Demonstrated experience in company secretarial duties, including board meeting preparation and statutory compliance., • Experience with data privacy is essential., • Familiarity with governance frameworks applicable to FCA/PRA regulated businesses would be of benefit., • Qualified solicitor admitted to practise English law., • An ICSA or equivalent governance qualification highly desirable, • Excellent drafting, communication, and stakeholder management skills., • Highly organised, self-starter, capable of working independently in a fast-paced, scale-up environment.£80,000 - £90,000 a yearSounds like you?We at PEXA are ready so if this role sounds like you apply today. GDPR ComplianceDigital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

Strategic Account Director (Perm, UK, Remote) This is a permanent full time remote opportunity for those based in the UK. Please note there may be occasional travel required. Nearform is an independent team of data and AI experts, engineers, and designers who build intelligent digital solutions and capabilities at pace. We create AI‑enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving complex digital problems, along with our collaborative, people‑first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media O2, and Walmart. Nearform has worked with this Client for over a decade. They are one of our most strategically important clients — a Client that we both sell to (as a direct client) and sell with (as a partner taking joint propositions to their end-clients). We're hiring a Strategic Account Director to own the commercial growth of this account. This is a senior, hands-on role: equal parts business developer, marketer, account strategist, and trusted operator inside one of Nearform's most important relationships. You will be the commercial centre of gravity for everything Nearform does with this Client. • Own the executive relationship. Build and maintain a network of senior sponsors across the Client’s consulting and technology leadership teams, creating new advocates for Nearform and deepening executive engagement over time., • Own the business development plan. Build, maintain, and execute a multi-year account plan with clear targets, named opportunities, and a credible path to growth., • Win new business, across both sides of the relationship. Lead pursuit of new opportunities — directly into this Client and jointly into their end-clients — from origination through to close., • Bring commercial framing to technical pursuits. Partner with Nearform's Technical Directors and Solutions leaders to translate strong technical propositions into compelling commercial cases that win., • Manage marketing for the account. Own how Nearform shows up in and around this Client — joint content, co-branded propositions, events, case studies, and the steady drumbeat of presence that keeps us front of mind., • Define and align the account management model. Agree with the Client (and internally) how the relationship is governed — who meets whom, on what cadence, with what outcomes — and keep that model healthy as the account scales., • Be a commercial face of the relationship. Build and maintain senior stakeholder relationships across this account, and act as the internal owner of the commercial health at Nearform., • Forecast, report, and run the rhythm. Maintain accurate pipeline, forecast confidently, and run the operational cadence (QBRs, pipeline reviews, account standups) that keeps the account predictable., • Work with local GTM teams where appropriate so we are bringing local intimacy with global consistency. Commercial track record • Demonstrable experience growing a strategic enterprise account, ideally one that combines direct selling and partner/channel motions, • Track record of winning new business in a services or technology environment — not just managing existing revenue, • Comfortable owning a number and forecasting against it Consulting and Partner fluency • Has worked with, in, or alongside consulting firms — understands how they sell, how they buy, and how to be useful to them in front of their clients, • Knows how to navigate a "sell-to and sell-with" relationship without confusing the two, • Knows how to elevate the partnership-building dimension to develop and execute joint GTM strategies with the client by identifying repeatable plays, solution offerings and routes to market that creates growth for both organisations. AI and technology background • Strong working knowledge of modern technology delivery — software engineering, cloud, data, and (especially) applied AI, • Credible in technical conversations: doesn't need to architect the solution, but can shape, qualify, and commercially frame it, • Conversant in the AI landscape as it applies to enterprise — agents, AI-native engineering, the difference between hype and production Operator instincts • Plans the work and works the plan — strong account-planning discipline, • Confident running marketing for an account: brief, prioritise, and partner well with central Marketing, • Builds trust quickly with senior stakeholders, internally and externally, • Comfortable holding the commercial line in a room of technical specialists, and the technical line in a room of commercial buyers, • Existing relationships in the management consulting ecosystem, • Experience standing up or refining an account management operating model, • Background that includes time in a delivery or technical role earlier in career, • Competitive employee benefits package., • Work remotely; there is a genuine dedication to work/life balance., • Work flexibly; flexible working culture allows you to work around what matters – for example, family commitments., • Access to wellness resources and support, including confidential advice and wellbeing initiatives. Although widely dispersed, Nearformers are a tightly‑knit team that trusts one another and cares about colleagues. There are regular opportunities to connect in person at company events, and the culture builds on open‑source origins, promoting the sharing of thoughts, knowledge and ideas. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.

About the Role As the Customer Lifecycle Marketing Manager for EMEA, you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell, retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA customers receive meaningful, timely, and data-driven engagement at every stage. Location - remote, anywhere in UK What You’ll Be Doing EMEA Expansion & Adoption Programs • Execute EMEA-focused customer lifecycle marketing programs that support upsell, cross-sell, product adoption, and renewals, • Localize global expansion and lifecycle stage frameworks to reflect EMEA market dynamics, customer maturity, and buying behavior, • Partner with EMEA Customer Success and Sales leaders to align programs to regional renewal and expansion motions Cross-Functional Partnership, • Collaborate with Customer Success and Data teams to identify expansion opportunities, risk signals, and advocacy candidates, • Partner with Product Marketing to localize messaging, surface EMEA customer insights into global strategy, and align with broader GTM priorities, • Work with Advocacy and Community teams to elevate EMEA customer stories through case studies, events, and thought leadership Customer Insights & Measurement, • Own and report on EMEA lifecycle campaign performance KPIs for expansion pipeline, retention and product adoption outcomes, as well as engagement, • Leverage Salesforce, Pardot, Pendo, 6sense, Tableau, Power BI, and related tools to connect customer behavior to revenue impact, • Translate performance insights into clear, actionable recommendations that improve targeting, campaign effectiveness, and regional results Lifecycle & Journey Execution, • Execute EMEA customer lifecycle programs from onboarding through renewal and advocacy, tailoring touchpoints based on stage, behavior, and customer profile, • Refine regional customer journeys to reduce friction, accelerate activation, and improve long-term expansion outcomes, • Partner with Content and Product Marketing to develop and deploy assets aligned to lifecycle stage, persona and regional needs Customer Engagement & Advocacy, • Plan and execute EMEA customer-specific events, such as user groups, webinars, regional events, and connect customers with speaking opportunities, • Identify and nurture customer champions for case studies, awards, and peer-led advocacy initiatives, • Ensure globally aligned yet regionally authentic customer engagement experiences that strengthen retention and brand affinity, • Manage customer swag fulfillment and incentive programs through Reachdesk Optimization & Scale, • Design and execute A/B and multivariate testing to optimize lifecycle performance, adoption, segmentation, and revenue outcomes, • Continuously refine targeting and messaging based on behavioral, engagement, and product usage insights, surfacing regional learnings that inform global lifecycle strategy and prioritization, • Other duties as assigned About You, • 5+ years of B2B SaaS customer or lifecycle marketing experience, • Experience building targeted, behavior-driven lifecycle programs across the customer journey, • Proven track record of driving measurable expansion pipeline and renewal impact through lifecycle marketing programs, • Experience executing global lifecycle frameworks within regional markets while adapting to local customer nuances, • Experience applying experimentation frameworks to improve lifecycle performance and revenue outcomes, • Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy, • Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes, • Strong analytical, communication and project management skills, with the ability to turn insight into action, • Ability to operate with urgency and clarity in a fast-scaling, ambiguous environment, • Industry experience in IT, MSP, cyber security, or endpoint management required, • Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Our flexible working hours with remote office options enable you to successfully balance your personal life and your job You are insured through AXA Private Medical Insurance (PMI) Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback) Grow personally and professionally with one of the fastest growing companies Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1 #LI-Remote #BI-Remote

Chief Accountant Salary: up to £74,652 Location: Kettering Permanent About the Chief Accountant opportunity: Sellick Partnership is proud to have partnered with North Northamptonshire Council with their permanent recruitment for an exciting Chief Accountant opportunity. North Northamptonshire Council was established in 2021. Having gone through the LGR process they now successfully form one of the largest unitary councils in the country. North Northamptonshire Council have an established network of senior leaders from CEO to Assistant Director level that are working together to build a supportive "one-Council" culture which is central to their approach and helps to build solid foundations needed to drive future service improvements. This is an excellent opportunity to play an integral part in this as the Chief Accountant. Key responsibilities of the Chief Accountant will include: • Lead in supporting the Assistant Director of Finance & Accountancy in relation to the Accountancy function, • Close down of the Council's accounts, • Production of the Statement of Accounts, • Overall financial governance ensuring controls are in place and are being effectively maintained., • Take a leading role across the organisation in supporting Executive Directors, Assistant Directors and Service Managers in the overall stewardship of the Council's finances. Ideal characteristics of the Chief Accountant should include: You will have the drive, initiative, confidence and creativity needed to shape services, focus on emerging priorities and deliver excellent services for residents and local communities. This is a truly unique opportunity to be part of the Council's One Council journey of transformation across North Northamptonshire. Benefits available to the Chief Accountant will include: • Highly competitive salary, • Flexible working hours, • Competitive local government pension scheme, • Remote working with occasion on-site presence in Kettering How to apply for the Chief Accountant position: If you would like more information on the Chief Accountant opportunity or an informal discussion about working at North Northamptonshire Council, please contact Daniella Pye in our Sellick Partnership Derby office. Closing date: Wednesday 21th May 2025. Interview date: W/c Monday 26th May 2025 Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity. The Sales Account Director, Enterprise role is responsible for unlocking programmatic advertising revenue from holding company agencies and the largest advertising brands. You’ll own the relationships with our customers and drive greater adoption of our DSP through solutions-oriented selling. A successful Sales Account Director will clearly understand the client’s long-term business objectives and uncover partnership opportunities to further grow the client’s business with StackAdapt. You’ll work closely with the StackAdapt Client Services teams to grow and retain existing accounts by presenting new campaign strategies and solutions to clients and building strong relationships. StackAdapt is a Remote First company and we are open to candidates located across the UK. \n What you'll be doing: • Identifying, pitching, and closing media and platform sales deals with holding company agencies and brands specific to B2B., • Take lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy, • Establish and cultivate relationships with top executives at advertising agencies and their associated brands, • Engage in discussions about product development based on client feedback with senior stakeholders across sales, product and engineering, • Manage existing client relations and seek account growth opportunities, • Partner with your dedicated StackAdapt Account Manager to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships, • Showcase the benefits of StackAdapt's media buying platform through detailed product demonstrations., • Accurately manage and communicate quarterly forecasts and pipeline What you'll bring to the table: • 8-10+ years experience at a DSP, SSP, publisher, ad network, ad server, or digital agency, • Established network within Agency holding companies, large independents, and/or enterprise brands specific to B2B, • Previous experience selling programmatic to Enterprise B2B Brands and agencies, • Strong established network and relationships with decision-makers at hold-co advertising agencies, independent agencies, and brands., • A solutions-oriented approach: ability to understand and communicate customer challenges and pain points and navigate internally to help solve challenges, • A deep understanding of the programmatic ecosystem and DSP dynamics, • Ability to travel to meet with customers in-market and conduct senior-level presentations, • Proven track record of exceeding revenue expectations StackAdapters enjoy: • Competitive salary and commission structure, • Private Medical Insurance cover, • Auto-enrolment into the company pension scheme, • Work from home reimbursements, • Coverage and support of personal development initiatives (conferences, courses, etc), • An awesome parental leave policy, • A friendly, welcoming, and supportive culture, • Our social and team events (virtually!), • Take part in our walk and wander policy and work anywhere in the world \n StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: _ _ _ and by Great Place to Work® _ #LI-Remote

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

🕙 Role details: This is a full time role for 40 contracted hours per week 💷 Salary: £75,000 – £95,000 per annum + Uncapped commission + equity options 🌍 Location: We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year, however you must be able to work and live permanently within the UK, and travel to London at least 4 times a year for team meeting sessions and additionally as needed. #LI-Remote ------ We’re looking for a talented Partnership Lead to join Isla’s Sales team. In this dynamic role, you’ll lead complex sales cycles and high-level, vision-led pitches to NHS executive stakeholders (COOs, CDIOs, and CFOs). As a senior hire, you will materially improve our ability to hit revenue targets by owning high-value NHS opportunities end-to-end. The ideal candidate will bring "insider" NHS knowledge and a sense of seniority that gives stakeholders immediate assurance. While harnessing relationship building, you will also rely on credibility and quantitative skills to build robust financial opportunity models and compelling business cases that quantify the impact of Isla deployments. ------ Isla Health is a venture-backed healthtech startup, supporting our partners across the UK, EU and internationally beyond this. We have built a new category of healthcare technology which we refer to as the Digital Pathway Platform (DPP). Founded in 2019, we now support 25% of NHS Trusts and a submission of patient data is made on the platform every 20 seconds. As a company we are all laser focused on enabling a scalable model of care which empowers healthcare staff and improves patient outcomes. The DPP supports this by setting up digital pathways which are remote-first and asynchronous. As pathways harness sophisticated automation, clinical algorithms and intelligent cohorting, patients always take the optimised route through their pathway, thereby delivering a step change in clinical productivity. ------ • Own the executive pitch: Lead vision-led conversations with NHS C-suite stakeholders, focusing on system-wide impact rather than just product features., • Lead executive-level engagement: Own a portfolio of strategic opportunities, navigating NHS governance and procurement to move deals from identification to close., • Develop quantitative business cases: Use Google Sheets/Excel to build robust financial models that translate messy operational reality into structured numbers for execs., • Leverage your network: Use your existing NHS connections and "insider" status to open doors and navigate complex procurement and governance routes., • Drive strategic growth & shape commercial strategy: Feed structured market insights back into the business to steer key decisions and the product roadmap., • Collaborate cross-functionally: Work with our Product and Delivery teams to ensure the commercial promises we make align with clinical reality., • NHS "Insider" credibility: You have either sold heavily into the NHS at scale (enterprise deals) or you have worked within the NHS in a senior capacity. You "speak the language" and understand how decisions actually get made., • Quantitative & data rigour: You are highly comfortable in Google Sheets/Excel. You can build your own financial models and business cases to prove ROI to NHS Finance Directors., • Executive credibility: You have experience pitching to or working directly with NHS executives (COOs, Medical Directors, etc.) and command natural seniority and confidence., • Strategic thinking: The ability to navigate long sales cycles and position Isla within national and regional priorities., • Enterprise sales track record: Success in leading large, consultative deals or transformation programmes within healthcare., • Passion & energy: A deep desire to solve global problems and make a positive change in patient healthcare. Benefits 🏡 Work from home or at our office in 131 Finsbury Pavement - Industrious 🏢 📈 Equity options and 5% pension contributions. 🕜 Flexible working times 🌍 Work abroad for up to 90 days per year 🎉 Enhanced parental leave 🏖️ 25 days annual leave (on top of bank holidays) 🎂 Take your birthday off 🎄 Take Christmas Eve off too 🍜 Treat your friends or family to a meal each quarter (up to £75) 🧘‍♀️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or Private medical 🎳 Bi-monthly team socials and a meal out 📚 A learning budget for you to use 💗 Delivering social impact through improved patient healthcare 💡 Working at a well funded and rapidly growing start up, solving a global problem in a new way 🎇 A whole lot of fun on an exciting journey ------ What is the hiring process for this role at Isla? 1️ A screening interview with our Associate Operations Manager - 20 minutes 1. Take-home written task, 2. A one-to-one pitch interview with our Director of Partnerships - 45 minutes, 3. A final interview with our Director of Partnerships and one of our Co-founders - 30 minutes ------ Diversity and Inclusion Isla is an equal opportunity employer and is committed to building an inclusive and diverse team. We encourage all qualified candidates to apply. Isla does not discriminate against anyone on the basis of their race, gender, disability, religion, national origin, age, or any other protected category. We choose to celebrate our team’s differences and see them as one of our most valuable assets. Recruitment is not one-size-fits-all and we're happy to tailor our hiring process to better meet the needs of individual applicants. Please email recruitment@isla.health with any requests for support.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

About Us We are seeking a Sr. Director of Engineering to lead our X-Ops Platform organization. The leader will be responsible for all aspects of the platform ranging from vision, strategy and roadmap to product delivery and service execution. The leader will coordinate with stakeholders to align business priorities and support engineering teams in delivering secure, high-quality software at scale using modern AI technologies. You will set strategy and standards for how we build, run, and improve our platforms and operational tooling across the engineering lifecycle - partnering closely with Product, Security, IT, and Engineering leaders. Success in this role looks like improved developer productivity, strong service reliability and resilience, clear operational governance, and efficiency in cloud and platform spend and close alignment with Sophos X-Ops goals. You bring enough technical depth to challenge and support senior engineers and architects, while spending most of your time enabling teams, aligning stakeholders, and ensuring execution against clear outcomes. You will have a strong grounding in Cyber Security, Cloud Computing and AI frameworks and development practices. You will lead and grow multiple teams and managers, fostering strong engineering practices and a culture of ownership. You will collaborate with senior stakeholders across Engineering, Product, Security, IT, and Finance to ensure platform roadmaps and operational priorities support company goals. This role is based in Abingdon UK with remote working and teams also in India and Hungary. Periodic in-person leadership and team collaboration and travel are needed. • Set the vision, strategy, and operating model for the X-Ops Platform organisation (e.g., Delivery Roadmap, AI First Developer Experience, CI/CD, Observability, SRE, Cloud & Infrastructure Enablement), • Lead, coach, and develop engineering leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture, • Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement, • Partner with product engineering and threat research leaders to improve productivity and delivery throughput across the software and service lifecycle, • Drive cloud efficiency and cost transparency (FinOps): budgeting, forecasting, unit economics, and optimisation initiatives in partnership with Finance and Engineering, • Establish platform governance and standards (architecture, security, compliance, data handling, vendor/tooling choices) while enabling appropriate team autonomy, • Build strong cross-functional alignment peer X-Ops leaders, and other operational stakeholders to ensure aligned feature delivery and service operations., • Actively drive responsible AI adoption within the organisation:, • Establish guidance, guardrails, and enablement for approved AI tools and workflows, • Measure impact and promote best practices that improve quality, speed, and operational effectiveness while protecting sensitive data, • Define and track meaningful metrics and outcomes; communicate progress, risks, and trade-offs clearly to executive stakeholders, • Cyber Security background and acumen, • Significant engineering leadership experience, including leading leaders and scaling teams in a platform, infrastructure, SRE, DevOps, or operations-focused environment, • Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment, • Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement, • Ability to set strategy and translate it into execution via roadmaps, prioritisation, and clear measures of success, • Strong stakeholder management and executive communication skills, with the ability to align across Engineering, Product, Security, IT, and Finance, • Commercial and financial acumen, including experience with cloud cost management, budgeting, and performance metrics, • Commitment to responsible AI adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality Desirable skills • Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment, • Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling, • Strong security and compliance mindset; experience partnering with security teams to embed controls into platform capabilities, • Experience with organisational design, operating cadence, and change management in a complex engineering organisation, • Exposure to FinOps practices and tooling, including unit cost models and cost allocation/chargeback approaches, • Comfort working with technical teams and/or technical concepts, • Experience improving processes, introducing new ways of working, or leading small change initiatives, • Experience with AI-assisted productivity or development tools in a professional setting #li-remote #b2 #li-FC2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Generate qualified meetings and sales opportunities through strategic cold calling, email outreach, and LinkedIn engagement. Build and manage a high-quality pipeline in partnership with the Sales Development Director. Maintain meticulous activity tracking and account intelligence in Salesforce.

RM Recruit a supporting a growing SME charity to recruit a Finance Director for their team. This is a standalone role that is responsible for the delivery of accurate and timely financial reports to enable effective management of the organisation’s strategic and operational changes and resources. With steady income streams locked in for the next 5 years, via a diverse range of grant funding, this arts focused Not for Profit organisation is seeking an experienced director level accountant who can help spearhead future growth and provide a reliable and consistent hands on finance service for the wider team. Key responsibilities will include: • Preparation business plans, budgets and forecasts, including cash flow forecasting., • Supporting the application process for grant funding and compliant administration of grant funding income, • Delivering accurate and timely financial reports to enable effective management of strategic and operational plans and resources, • Effective financial management, information and controls, • Regulatory compliance, including but not limited to Companies House, HMRC (PAYE, VAT and Corporation Tax), The Charity Commission etc., • Preparation of statutory, regulatory and funder financial reporting, • Ownership of the budgeting and forecasting process, including cash flow forecasting and wide range business partnering to operational staff, • Oversight of outsourced purchase ledger, payroll and payment processing services This is a fully remote role working 3 days per week. However, meetings requiring attendance in either Birmingham or London will take place every 6 weeks. Please note, our client is seeking candidates who have worked in Not for Profit, Charity or Community Interest Companies. If you do not hold experience in these sector settings, we will be unfortunately be unable to consider your application. Experience of National Lottery Heritage Funding would be highly advantageous. On offer is a generous pension package, a range of other benefits and fully flexible working. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. About our Team Committed to addressing the complete spectrum of energy challenges, we offer expertise in the following sectors: renewable energy (wind and solar), Battery Energy Storage Systems, hydropower, bioenergy (including energy from waste), energy efficiency and carbon management, thermal power generation, nuclear power, transmission and distribution- large programmes like GGP. The Transmission & Distribution (T&D) Engineering team provides a range of services from the initial concept through Power Systems Analysis, Cabling, Substations, Transmission and Distribution Infrastructure, System Balancing and Compensation, Protection Systems, SCADA, Communications, Converter Station Design, HVDC Systems and Interconnectors including overseas links. AECOM and its joint venture partner have been appointed as design and consenting service partners for the UK National Grid’s Great Grid Partnership. Part of a £9bn Enterprise partnership that will connect clean energy to homes and businesses across England and Wales by 2030. The joint venture’s scope of work will include delivering the consents for individual schemes within the program. These consents will be through Development Consent Orders (DCOs), which entail technical and environmental design and preparation, as well as stakeholder engagement on the plans. Pushing the limits of what is possible. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Start Here. Grow Here. In this leadership role, you will be a key senior member of our Transmission & Distribution team dedicated to leading and engaging with our clients to deliver technically challenging multi-disciplinary projects. This is a new specialist technical director level role in combination with integrated project management and delivery to support the growth of our UK & Ireland T&D practice. What will a day in this role look like? • You will lead large multi-disciplinary projects involving engineers from various disciplines such as substation, cables, protection & control, civils, and overhead line while undertaking design management roles to ensure integrated design through effective communication and coordination., • You will have the opportunity to be involved in large programmes of work like GGP projects, • Checking and review engineering deliverables such as complex designs, reports, proposals, presentations, and drawing packages, • Reviewing and providing input into bids and pursuits; actively participating in business and strategic planning activities to identify opportunities to continue the growth of the business in the short, medium and longer-term, • Provide engineering expertise from the concept to detailed design of transmission & distribution projects, including substations, power generating stations, data centres, BESS and renewables, • Leading the delivery of projects and the development of leading-edge technical skills and their practical application, in ways that add value to AECOM and our clients, • Mentoring team members in their development, facilitating opportunities that build competency, and assisting with professional accreditation where appropriate, • You will have the opportunity to collaborate with our Global Enterprise Capabilities teams to deliver projects in the region, • Take ownership of detailed engineering documentation and oversee project execution, providing technical guidance to the team., • Ensure design submissions comply with codes, standards, and quality requirements, • Perform internal reviews and quality checks of engineering drawings and calculations, • Manage projects or project components, including resource allocation, subcontractor coordination, design integrity, and client feedback, • Identify opportunities for design optimization and cost efficiencies, • Pursue new opportunities, defining scope, schedule, budget, and exclusions Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. The following qualifications and experience are highly desired, but if you don’t tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered. Qualifications What are we looking for from you? • Degree qualified in electrical or power systems engineering (or equivalent), • Significant Transmission & Distribution design experience, including multi-disciplinary scope, • Demonstrated experience in managing complex, multi-discipline projects and meeting delivery requirements for UK & Ireland clients, • Working experience with the National Grid projects is advantageous, • Proven client relationship management and business development skills, • Chartership & Lead CDAE/CDAE certifications are advantageous, • Excellent written and verbal communication skills We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn: Francesca Siddle About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

We’re on the hunt for a passionate, strategic and sharp Account Director to join the Waitrose and Battersea team. Waitrose being one of our most creative, innovative and transformative clients. This is a fantastic opportunity for a capable AD who is both commercially astute and creatively driven. You’ll be leading the charge on media planning, inspiring standout ideas and working closely with both our clients and internal teams. You’ll collaborate with specialists across the agency, manage a talented Account Manager and Executive and report into a Business Director. If you thrive in a fast-paced environment, love retail and want to create award-winning work that makes an impact, we want to hear from you. About the Role The role will be fast paced and agile, and you will be pivotal in ensuring that client deliverables maintain a high standard, and proactively look to anticipate client needs, leading and overseeing the day to day running of both accounts. Integration with the wider client and specialist teams will be fundamental to ensure all campaigns deliver to client objectives and are planned, implemented and reported upon effectively. Additionally, there will both a Planning and Strategy Director support on client responses as well as a full digital planning team to assist on that element too. About You You’ll be organised, confident and passionate about great media planning. Excellent at building client relationships and have autonomy to run activity and nurture the team You’ll build strong relationships at all levels, and we hope that you thrive in an agency which is caring, passionate, hardworking, fun and like a family (of 500!) even if only for a short time Role Requirements • This role requires a well-rounded, inspirational Account Director with media agency experience., • Direct and nurture your team in the coordination and timely delivery of campaign responses and day to day management of client requests., • You will be as comfortable servicing clients as rolling your sleeves up and leading on media briefings/responses., • Ability to digest, interpret, and respond to client briefs in a high-paced environment., • Excellent spoken and written communication skills with proven expertise in presentation storytelling to deliver impactful, persuasive proposals to clients, • You will look to challenge clients where necessary and work with them to form a trusted relationship., • You will be competent planning across all media channels – including digital., • You will also be competent on all media planning tools (such as e-Telmar) and can dissect data to tell a compelling story., • Without question your attention to detail is sound, you are a conscientious worker, who is as confident in front of clients as the wider agency., • You will have: a passion for brands; the ability to deliver great work; have fantastic interpersonal skills; and be curious and passionate about the UK media marketplace., • Have strong capabilities within use of data and tools to provide evidence-based media strategies to meet client objectives which clearly describe how each channel contributes to objectives and goals., • Develop strong relationships with specialist channel teams to ensure effective working processes and best in class work delivery., • Look to educate the client – provide innovation session with key media owners to keep client up to date with industry developments About the Agency: MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying. Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters. MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkbox’s TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards. With over 500 employees working across some of the UK’s leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference. So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational. We want people who are great to work with, fun to be with and who genuinely care; about each other, our clients, our media partners and doing great work. In return, we provide an amazingly collaborative culture, where open communication and an unwavering commitment to diversity of thinking, diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training, development and support in the industry; so much so, that we have attained IPA (Institute of Practitioners in Advertising) CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year, showcasing our commitment to continuous professional development. We were also featured in the Sunday Times Best Places to Work in both 2023 and 2024. Our being named is completely based on the opinions and perspectives of our employees which makes the accolade all that more special. About the Agency: MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying. Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters. MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkbox’s TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards. With over 500 employees working across some of the UK’s leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference. So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational. We want people who are great to work with, fun to be with and who genuinely care; about each other, our clients, our media partners and doing great work. In return, we provide an amazingly collaborative culture, where open communication and an unwavering commitment to diversity of thinking, diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training, development and support in the industry; so much so, that we have attained IPA (Institute of Practitioners in Advertising) CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year, showcasing our commitment to continuous professional development. We were also featured in the Sunday Times Best Places to Work in both 2023 and 2024. Our being named is completely based on the opinions and perspectives of our employees which makes the accolade all that more special. Flexible Working At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30. We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work. Be Your Best We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at _ to let us know how we can support you. Diversity, Equity & Inclusion at OMG At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. We will process your personal data in accordance with our Recruitment Privacy Notice which is available on _

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

HELLO, WE’RE TIPJAR TiPJAR exists to make appreciation fair, transparent, and direct and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. THE ROLE As our Content Marketing Manager, you’ll be responsible for owning all content the TiPJAR brand releases, shaping how we speak to the world, and ensuring an ‘always on’ programme of comms to our various communities. You’ll craft compelling content for CRM, social, website and beyond, champion our brand narrative, and ensure our voice is consistent, clear, and bold across every channel. You will also be given the chance to own and lead a dynamic, varied range of content, utilising multiple forms including animation, film, long-form written and short-form video & written content. You’ll listen to community trends and feedback, and use these insights to inspire and inform our marketing strategy. This is a hands-on, dynamic role perfect for someone with 3–5 years of experience looking to make a visible impact in a fast-growing tech business. What You’ll Be Doing Day to Day: • Lead on all brand content and communications, ensuring clarity, quality, and impact., • Own social channels, determining content strategy, developing content plans, and delivering the output, • Collaborate with Marketing, Product, Sales, and Leadership to deliver projects that move the business forward., • Own the content calendar and communication frameworks, improving them as we scale., • Create and manage content across digital channels, including website, social, email, blog, PR and customer comms., • Craft compelling stories, from product updates to case studies to webinars to thought leadership., • Support internal communications, helping teams stay aligned and informed., • Report on and analyse results, and inform strategy., • Engage and manage third party suppliers and nurture these relationships to maximise results., • Be curious, proactive, and bring fresh thinking to every problem., • Support and represent the business at events, meeting prospective customers and partners, and capturing content., • Communicate openly and proactively with colleagues, partners, and customers, and contribute to a culture where we take on challenges head-on, and celebrate progress together. What You Bring • 3–5 years’ experience in content creation, marketing, communications, or a related field., • Competent in working with stakeholders across the business, including senior leaders., • Keen eye for detail and strong, creative writing skills, • Experience managing content schedules, campaigns, or digital channels., • Excited to work in a fast-moving, scaling environment. A collaborative mindset and the initiative to run with your ideas. • Alignment with our values and our mission to build TiPJAR., • Experience in marketing & communications within B2B, SaaS or tech is a plus How We Measure Success • High-quality content and communications that measurably support growth and impact., • Clear reporting of key metrics such as social insights, website metrics, and business growth., • Clarity, consistency, and effectiveness of messaging across all channels., • Contribution to team culture, collaboration, and energy., • Positive feedback from colleagues, partners, or customer. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success Is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise - A 60-minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive.