Airbnb Operations Manager / Short-Term Rental Manager
hace 1 hora
£20000–£24000 anual
Jornada completa
London
Airbnb Operations Manager / Short-Term Rental Manager Location: Canary Wharf, London E14 Job Type: Full-time Working Pattern: Office-based (5 days per week) Start Date: Immediate The Role We are looking for an organised and proactive Airbnb Operations Manager / Short-Term Rental Manager to oversee the day-to-day management of our growing portfolio of short-term rental properties across Central London. This is a fast-paced role where you will be responsible for managing listings, guest communications, pricing, bookings, property inspections and the overall performance of our Airbnb portfolio. Working across platforms including Airbnband Booking.com, you will ensure our properties deliver an exceptional guest experience while maximising occupancy and revenue. You will work closely with cleaners, contractors and our property management team to ensure every property is maintained to the highest standard. Key Responsibilities • Manage a portfolio of short-term rental properties across Central London., • Create and optimise listings on Airbnb, Booking.com and other booking platforms., • Manage bookings, pricing, occupancy and guest enquiries., • Coordinate guest check-ins and check-outs., • Arrange cleaning, maintenance and contractor visits., • Carry out regular property inspections., • Monitor guest reviews and implement improvements., • Identify opportunities to upgrade properties and improve the guest experience., • Maintain accurate records across company systems., • Support the continued growth of our short-term rental portfolio. About You We're looking for someone who is organised, customer-focused and enjoys working in a fast-paced environment. You'll ideally have: • Experience managing Airbnb or short-term rental properties., • Excellent communication and customer service skills., • Strong organisational and problem-solving abilities., • Experience using Airbnb, Booking.com or similar platforms., • A full UK driving licence (preferred but not essential)., • The right to work in the UK. About Us The London Tenant is an established property management company with over 13 years of experience managing more than 100 properties across London. Alongside our long-term residential portfolio, we operate a growing collection of premium short-term rental properties in Central London and are continuing to expand our Airbnb division. What We Offer • Competitive salary based on experience., • Accommodation available in Canary Wharf., • Career progression within a growing company., • A supportive, friendly team and genuine responsibility from day one.