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About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. Strong fluency with SQL and large-scale transactional datasets. Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. Track record of delivering complex, cross-functional systems with measurable business impact. Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: Prior experience in Data Science, Engineering, or a highly technical role. Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health. Automatic contributions when you start with Hopper through Smart Pension. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

About the role An exciting opportunity for a Senior Solutions Architect! In this role, you will build and deliver quantum optimisation solutions for customer applications while working with delivery leads, applications developers, and other solutions architects within the professional services department. Additionally, you will work with our internal teams and external customers to review customer business problems, map these problems to D-Wave’s hybrid solvers and advanced quantum systems, formulate solutions, build and test prototypes, and build applications that run-in production for our customers. What you'll do • Build customer applications on the D-Wave quantum computer and internal tools, • Ensure successful delivery of projects to achieve business value for customers, • Communicate capabilities with customers and ask probing questions to understand the problem and propose solutions, • Gather requirements on customer use cases, lead brainstorming sessions, consult with customers on potential solutions, model use cases mathematically, and design and develop quantum hybrid applications, • Build and maintain relationships with leaders across various groups within D-Wave, • Share customer and project-related insights with D-Wave's tools and product teams and help prioritize new product features, • Organize, prepare, and present technical information in a clear and effective manner, • Participate in the development of an inclusive, helpful, fun environment About You • Masters, PhD, or equivalent in Operations Research, Data Science, Mathematics, Statistics, Computer Science, Physics, or related technical field preferred, • A professional with 5+ years experience with Python. Knowledge of NumPy, Pandas, Scikit-learn, and Networkx is an extra bonus!, • Experienced working directly with external customers (ideally in a consulting role) to identify requirements and consult on solutions to complex business problems, • Experienced using leading optimisation tools (e.g., CPLEX, Gurobi, etc.), • Practical with a view of what it means to solve customer problems, with a strong sense of urgency and an understanding of project delivery requirements, • Strong knowledge of mathematical modeling and optimisation solution techniques, • Experience with a version control software such as Git, • Experience building applications to solve complex business problems for customers in a production environment, • Collaborative mindset and solid interpersonal skills, • Passionate for writing state-of-the-art Python code, • Experience providing technical leadership from business problem definition, functional requirements specifications, to solution design and implementation, • Proven record of successful on-time delivery of projects with a high degree of predictability and quality, • Preferably experienced within industries such as Manufacturing, Logistics, Retail, Services A D-Waver's DNA • We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals., • We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other., • We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other., • As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching. Our Compensation Philosophy is Simple but Powerful: We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) . The final offer is determined by your proficiencies within this level. Inclusion: We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave. The Fine Print: No 3rd party candidates will be accepted It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.

Location: Remote - Europe Join a team of elite researchers, auditors, and core engineers focused on designing, implementing, and optimizing secure smart contract systems on the Cardano platform. We are seeking experienced Plutus Developers to translate complex on-chain protocol logic from precise specifications into secure, production-ready code on the mainnet, contributing to foundational work that moves the entire ecosystem forward. You will be responsible for the full lifecycle of high-assurance smart contract development, including implementation, rigorous testing, and performance optimization. This role involves deep collaboration with internal research teams, external protocol teams, and product engineers to bring novel on-chain protocols to life. Responsibilities: • Implementation: Translate protocol specifications and formal models into secure Plutus implementations, writing high-assurance Aiken and/or Plutarch smart contract code., • Testing & Assurance: Design and execute advanced testing methodologies, including property-based testing, differential testing, and invariant-based testing., • Security Modeling: Engage in threat modeling and adversarial analysis alongside auditors and researchers., • Optimization: Conduct performance tuning to optimize for script size, execution budget, and fee economics., • Ecosystem Contribution: Contribute to internal libraries, reusable frameworks (e.g., Plutus Tx, Aiken interop), CIP discussions, and public standards that enhance the Cardano ecosystem., • Collaboration: Work closely with product teams and partner engineering teams, and write clear technical documentation., • Functional Programming: Strong Haskell experience with a deep understanding of pure functional programming (FP), typed FP, and category theory fundamentals., • Domain Specific: Experience with Aiken / Plutarch or a demonstrated ability to learn these highly quickly., • UTxO Knowledge: Familiarity with UTxO-based accounting models., • Testing & Security: Experience reasoning about adversarial environments and familiarity with property-based testing (e.g., QuickCheck / Hedgehog)., • Work Style: Ability to work extremely asynchronously, self-directed, with a strong bias toward written communication first., • Timezone: Ideally located within the European timezone., • Compensation: Market-appropriate hourly rate based on skills and experience., • Commitment: Full-Time Commitment (40 hours per week)., • Time Off: Generous Paid Time Off (30 days of holiday per year for UK employees, where applicable) and Sickness Pay., • Flexibility: Contract flexibility, open to discussing terms for both a standard employee and an independent contractor., • Impact: Opportunity to build foundational libraries and critical infrastructure that advances the entire Cardano ecosystem. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. • High-performance backend services and APIs powering enterprise-grade SaaS applications, • Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem, • Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users, • CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure, • Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Read this section carefully. We are specific about what we need because we are serious about who we hire. • 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale., • Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it., • Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why., • Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments., • Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale., • Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines., • Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles., • Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us., • Experience building or contributing to Salesforce ISV (AppExchange) products., • Vue.js front-end development experience, particularly with Vue 3 Composition API and state management., • Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR)., • Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. • Competitive compensation commensurate with your experience and impact, • Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one, • A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock, • The opportunity to work on enterprise-grade products used by some of the largest organizations in the world, • Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce, • A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy, • Remote-first flexibility with a results-oriented work environment

About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Tripadvisor, the world’s largest travel site, operates at scale with over 500 million reviews, opinions, photos, and videos reaching over 390 million unique visitors each month. We are a data driven company that leverages our data to empower our decisions. Tripadvisor is extremely excited to play a pivotal role in supporting our travellers. With travel plans dashed in early 2020, many people have been dreaming about their next big holiday for more than a year, so it’s no surprise that travellers are extra conscious of getting it just right when they do travel. Helping to play an important role in enabling travellers is an amazing opportunity over the next year and beyond. Our data engineering team is lookig to hire a Senior Data Engineer in the UK. The new Senior Data Engineer will be focused on delivering Tripadvisor’s first-in-class data products that serve all data users across the organization. As a member of the Data Platform Enterprise Services Team, you will collaborate with engineering and business stakeholders to build, optimize, maintain, and secure the full data vertical including tracking instrumentation, information architecture, ETL pipelines, and tooling that provide key analytics insights for business-critical decisions at the highest levels of Product, Finance, Sales, CRM, Marketing, Data Science, and more. All in a dynamic environment of continuously modernizing tech stack including highly scalable architecture, cloud-based infrastructure, and real-time responsiveness. Tripadvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand. We take pride in our data engineering and are looking for a talented and highly-motivated engineer with a passion for solving interesting problems to add to our high-performing team. What You'll Do • Providing the organization’s data consumers high quality data sets by data curation, consolidation, and manipulation from a wide variety of large scale (terabyte and growing) sources., • Building high quality data pipelines and ETL processes that interact with terabytes of data on leading platforms such as Snowflake and BigQuery., • Developing and improving our enterprise data marts by creating efficient and scalable data models to be used across the organization., • Partnering with our analytics, data science, crm, and machine learning teams for data solutions., • Responsible for an enterprise data mart integrity, validation, and documentation., • Responsible for the data pipelines’ SLA and dependency management., • Writing technical documentation for data solutions, and presenting at design reviews, • Solving data pipeline failure events and implementing sound anomaly detection, • Working with various teams from analytics to product owners and front end developers on tracking solutions and solving technical challenges, • Leading medium to large size projects in terms of writing technical specs and project planning, • Mentoring junior members of the team. Skills & Experience • BS or MS degree in Computer Science or a related technical discipline, • 6+ years of data engineering or general software development experience, • Experience working with large datasets (terabyte scale and growing) and familiarity with various technologies and tooling associated with databases and big data:, • Big Data (i.e. Hadoop, Hive, BigQuery, Snowflake), • Relational DB (MS SQL, PostgreSQL/MySQL), • Comprehensive data design and data modeling experience, • Solid experience developing complex ETL processes from concept to implementation; these should include defining SLA, performance measurements and monitoring., • Advanced query language and data exploration skills, proven record of writing complex SQL queries across large datasets., • Systems performance and optimization experience, with an eye for how systems architecture and design impacts performance and scalability, • Experience in functional programming in Python or in an equivalent language, • Strong software engineering principles, • Self-paced, organized, and detail-oriented person with a strong sense of ownership, • Strong communication skills to effectively communicate with both business and technical teams., • Ability to work in a fast-paced and dynamic environment, • Proven record of technical leadership on planning and driving medium to large size projects and handling challenging deadlines., • Strong interpersonal skills, intense curiosity, and an enthusiasm for solving difficult problems., • Ability to break down complex problems into simple solutions., • Ability to work with end users to solve technical challenges, • Comfortable owning the full data vertical and work autonomously, • Ability to mentor and support more junior members of the Team Nice to have • Exposure to and/or interest in machine learning and data science specifically to help solve day-to-day problems and reach objectives in an innovative way, • Experience working with task orchestration tools, Airflow or similar systems, • Comfortable working in a Linux CLI environment, • Experience in designing high-scale, fault-tolerant and performant distributed applications, • Experience in developing and managing real-time data pipelines, • Experience in programming languages such as Java or equivalent, • Experience with data governance. What We Offer • Competitive compensation packages, including base salary, annual bonus, and more., • “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations., • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work., • Donation matching. Give back? Give more! We match qualifying charitable donations annually., • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs., • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you., • Travel perks. We believe that travel is employee development, so we provide discounts and more., • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges., • Health benefits. We offer great coverage and competitive premiums., • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: • Traveller first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us., • Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges., • We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. Discover more in our _, for an inside look into some of our exciting and ground-breaking technical projects here at Tripadvisor Group. Tripadvisor Group champions the unique identities, abilities, and experiences of all our people – employees, customers, and partners. This stems from our belief in the transformative power of travel, dining, and experiences to connect us and open doors to worlds very different from our own. Our _shapes how we approach our people, culture, business, and reputation. Tripadvisor Group strives to embed inclusion and belonging across all our brands. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #Tripadvisor #Remote #LI-AMCVAY

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Hi 👋 I’m _, Director of Engineering, Europe. How do you feel about engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If that sounds exciting (even if a bit scary), read on because I’m looking for an engineering manager to help us build a different type of engineering team and culture at Ashby. To start, why do we need to be different? Time and again, I have witnessed engineers knowing what needs to be done yet being unable to get things done because of “the process” or because “more data is needed.” Some of the most effective projects have been skunkworks projects, where engineers have taken total ownership of a problem and driven it to completion. I want to normalize that at Ashby. When we think about how these processes came about, we realize they carry a pessimistic mindset. They box people into smaller roles to minimize the chance of not meeting a certain standard. At Ashby. we’re building an environment that is optimistic about what engineers can own and achieve and embraces the innovative engineers (and frankly, often stays out of their way). To accomplish this, our engineering leaders need to think deeply about individual performance, process, and culture - not running sprint planning or driving product and technical decisions. You’ll focus on building your team, their skills to thrive with the ownership they’re given, and an environment that empowers them to do their best work consistently, with little distraction. For junior EMs we try to stay within 6 direct reports. This enables them to spend time with our teams observing, correcting, praising, and, yes, coding. We like our managers to be hands-on while also making sure they’re not on the critical path. We’ve already gathered an_ of 25+ engineers. You’ll help me manage the growing team of engineers in Europe. In addition to working with engineers you’ll also get to work on projects yourselves. Some examples of work our engineering leaders have done: Provide feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones. Grow engineers to the point where they can take large, loosely defined projects, and deliver them with little intervention. They still ask for help when needed - the difference is that they’re driving. Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path). Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales. I had two experiences early in my career that set me on my path. I had a great manager who asked tonnes of questions about the decisions I was making and coached me without me realizing it. And I had a terrible manager - being told to work harder after a week of 3am finishes was not what I needed as a young engineer. The stark difference between these two experiences motivated me to become a manager: I wanted every engineer I worked with to have the support I had in the best case. Since then, as I’ve learned more, I’ve realized that I love the kind of problems I get to solve as a manager. Deeply complex problems with long-term impact both on the company and on people’s lives. One of my proudest achievements is creating a fully transparent pay system, and on the day it was revealed, everybody was happy with it. Nobody stormed out. By spending time thinking deeply about everybody’s pay and ensuring the mechanics of promotion were clear, I put the team in a place where they could see a peer was paid more than them, and it not be a problem. Despite all this, I love being technical. I sometimes indulge myself and spend a morning writing some code to improve tests or provide better abstractions. If I couldn’t be a manager, I’d be super happy to be an IC. I’m looking for someone who is passionate. Passionate about both management and being technical. Someone who spots a pattern amongst their team, figures out a better way for us to operate, and then builds the automation that powers it. I introduced a new process that enables engineers to merge 30% of PRs without a human review beforehand. I also built the automation that approves these PRs. I also built that automation with abstractions that make it easy for the engineers to improve the automation themselves. It can be hard to find seasoned engineering leaders who haven’t succumbed to the status quo in some way or another. We're committed to giving all our people a total and utter lack of terrible managers, and that means we're willing to take a chance on someone early in their leadership journey who's courageous, principled, and has the drive to build themselves into a great leader who can say “Yah I know everyone is doing that, but we won't because...” Engineering leadership comes in many flavors, not all of which fit our model. I thought I’d outline some things I’m looking for to help you decide if this fits what you’re looking for: You love being technical and can hold in-depth conversations with direct reports from infra to backend to frontend. You enjoy management problems. We want people who get excited about driving people to be their best, giving difficult feedback, and building systems that make this easier You hold your team to a high standard and don’t shy away from getting into the details and giving feedback, even to the best folks on your team. You are an excellent and empathetic communicator. Facilitating change at both an individual and organization level requires understanding how to navigate the beliefs, opinions, and past experiences of engineers and figuring out how to both convince them of a new way of doing things while also leaving yourself open to feedback. You know what exceptional engineers look like. You’ve thought deeply about what makes them tick, how to recruit them, and how to grow folks into them. I want to see depth here, the industry often regurgitates a vanilla description, but the reality is more nuanced. You’re good at thinking about product, business, and maybe even design, but you’re not interested in calling the shots and are more interested in building a team that can make the best decisions without you. You thrive in high-trust, high-autonomy environments. We're a young startup where leaders wear multiple hats, and you'll build your own (high-speed) on-ramp through developing strong feedback loops. Put another way, you shouldn’t apply if: You don’t enjoy coding or don’t find time to stay up-to-date on technology. You’ve gotten into management because it was the only growth path available You want to make all the product decisions instead of empowering your team to make those calls. You're happy with a team of engineers that are predominantly early-career, mid-career, or don't thrive with ownership or autonomy. With enough guardrails, the team can get things done. A staff or principal engineer to you is someone who spends most of their time project managing or doing architecture reviews. You’re not optimistic or convinced that we can build a large engineering team that functions differently than the status quo. You think, at some size, common processes need to be implemented to ensure consistent product delivery (e.g., sprint planning, product managers writing in-depth specifications). You might not say it out loud, but you think, at some size, compromises have to be made for the sake of hiring numbers. Talent teams aspire to build a hiring process that identifies great candidates, moves them quickly through the interview process, and provides an excellent experience for the candidate. To accomplish this, recruiters perform thousands of daily tasks to coordinate and relay information between candidates, interviewers, and hiring managers. Teams struggle to keep up! Scheduling a final round is an excellent example of our customers' challenges. A recruiter needs to collect availability from the candidate, identify potential interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and perform any last-minute adjustments as availability changes. They must perform this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. 🥵 Ashby provides talent teams with intelligent and powerful software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways, spreadsheets set the bar here. We have many customers, great revenue growth, years of runway, and amazing investors like YCombinator, Elad Gil, and Lachy Groom. I’ll share more once we meet. Our engineering culture is motivated by and ’s (our co-founders) belief that a small talented team, given the right environment, can build high-quality software fast (and work regular hours!). Our engineering team (and the team at large) consists of lifelong learners who are humble and kind (meet them !). These attributes create an environment where collaboration happens naturally (we filter for it in interviews). We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers can focus 36h out of a 40h work week (Abhik wrote about it ). Even managers can rely on getting consistent time (and support to make, if necessary) to focus and do creative work without the demand of constant meetings. We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in: Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 5x a day. Everyone on the team has contributed to developer experience 💪🏾 Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) which we are constantly improving. Each improvement to a common component cascades throughout our app (short video on it _). Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby: And a demo of one of these building blocks: We, as engineers, find clever ways to solve problems, which amplifies when we deeply understand the problem. All of us in technical leadership did our best work as engineers when we had a deep understanding of the end-user and the business and ownership over the solution. Our engineering culture reflects this experience: engineers own projects end-to-end, from speaking with users to writing product specs to UX design. These are skills that we often don’t get to practice as engineers, and, as a manager at Ashby, you’ll provide mentorship and feedback to engineers to ensure they are successful when delivering projects. Diverse teams_. As the father of two young girls, I want to see them grow up in a world where all industries are open and welcoming to everyone, regardless of race, gender, or preferences. Helping to build a more diverse team at Ashby is my way of contributing to this change. Today, 26% of engineers at Ashby are from underrepresented groups. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more. At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together. Our interview process is six interviews in the following order: Intro Call (30m) - Discuss your application questions, align on the responsibilities of the role, and answer questions about Ashby. Past Experience Deep Dive (1h) - Discuss your past experience as an engineering leader. Technical Screen (1h) - Add a feature back to Ashby. You'll spend most of your time understanding a specific part of our codebase and write less than 15 lines of code. Coffee Chat with VP of Engineering (1h) - Spend time with our VP of Engineering and get to know each other. Meet the Team (2h) - At this point, the engineering leadership team is excited about you and you'll meet our CEO, Engineers, Product Managers, and some other folks on the team. I will be your main point of contact and prepare you for interviews. If we don’t give an offer, we’ll provide feedback! I’m sharing our tech stack with the caveat that we don’t require previous experience: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. Competitive salary and equity. 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

At Spotify, Financial Engineering is building the platform that powers Finance and enables strategic decision-making across the company. Our mission is to create trusted financial abstractions that make complexity manageable and insight actionable — supporting everything from premium and ads growth to forecasting, experimentation, and global reporting. As engineers in the Financial Data Platform team, we turn messy, fragmented realities into clean, reusable foundations. We build core datasets that represent key financial domains like Premium, Ads, and Royalties. We create libraries and tools that empower others to produce and trust financial data at scale. We collaborate deeply with Finance, Product, and Data teams to unlock clarity and drive Spotify’s ambitions forward. We are looking for engineers who are excited to shape the future of financial data at Spotify. You will design and operate scalable pipelines that process billions of records. You will apply product thinking to financial data — managing the full lifecycle from sourcing to documentation to exposure. You will define abstractions that simplify complexity and create intuitive paths for our consumers. Together, we advocate for standards, champion quality, and build systems that others can rely on with confidence. If you thrive on building foundations that have broad, lasting impact, and want to work where financial data truly drives strategy, we’d love to work with you. • Acquire a comprehensive understanding of how financial data supports diverse consumer needs, from Finance to broader business customers., • Build core datasets and financial abstractions that serve as sources of truth for strategic and operational decision-making., • Design, prototype, and build scalable data pipelines that process billions of data points reliably., • Apply product thinking to data: manage the full data product lifecycle from sourcing to documentation and exposition, always prioritizing consumer needs and success., • Advocate for and implement effective data quality, engineering standards, and reusability., • Collaborate closely with engineers, data scientists, finance collaborators, and business teams to build flexible, intuitive data products., • Define data models and abstractions that simplify access to complex financial domains like Premium, Ads, and Royalties., • Contribute to building tools and libraries that enable other teams to build financial data products at scale., • Leverage mentorship and constructive feedback to foster accountability, growth, and collaboration within the team., • Experienced with Data Processing Frameworks: Skilled with higher-level JVM-based frameworks such as Flink, Beam, Dataflow, or Spark., • Comfortable with Ambiguity: Able to work through loosely defined problems and thrive in autonomous team environments., • Skilled in Cloud-based Environments: Proficient with large-scale data processing in cloud environments, preferably with experience in Google Cloud Platform., • Strong Analytical Skills: Adept at breaking down complex problems and communicating insights effectively., • Knowledgeable About Data Modeling: You treat data as a product, with strong data modeling capabilities., • Passionate About Clean Code: Committed to writing high-quality, maintainable code and building robust data pipelines., • Curious and Inquisitive: You have a deep curiosity about data and systems, always seeking to understand and improve them., • Skilled in large-scale data processing: Comfortable working with SQL and platforms like BigQuery., • Excellent Collaborator: You value positive relationships across technical and business domains., • This role is based in London, United Kingdom, • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Ready to make travel easier for millions? Airalo is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What’s in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; _ Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We’re curious problem-solvers who love tackling challenges that haven’t been solved before and building tools and processes that scale impact across the company. Airalo’s fully remote Data team is growing. You’ll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn’t just dashboards - it’s using data to drive strategy, inform product and growth decisions, and create real impact. You’ll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. Do you thrive at the intersection of marketing science and business strategy? We're looking for a Principal Data Analyst, Marketing Analytics to own and execute our marketing measurement strategy - from Marketing Mix Modeling and incrementality testing through to attribution, channel economics, and budget allocation. This role is for someone who combines deep technical expertise with the ability to influence how a global organisation thinks about growth. You'll design experiments, build models, and deliver the insights that shape how we invest our marketing spend across 190+ countries. But measurement only matters if it changes decisions - so you'll also drive adoption of your work across the Growth organisation, build measurement literacy with stakeholders, and elevate the data culture that turns analysis into action. If you're ready to operate at the frontier of modern marketing measurement in a high-growth, global business - we'd love to hear from you. Manage and evolve Airalo’s growth MMM portfolio - driving the existing market model from validation into a production-grade decision tool, and scaling to additional markets as growth ambition and data readiness allow. Design and execute incrementality experiments (geo-holdouts, conversion lift studies, synthetic control, difference-in-differences) that calibrate the MMM and establish true causal impact of marketing spend across channels. Evolve our attribution methodology: determine the right models and attribution windows for our purchase cycle, specify the data requirements, and measure the impact of tracking remediation on attribution accuracy. Calculate and continuously optimize the CAC metrics (platform-reported, internally-attributed, incremental, and blended) and own LTV:CAC as a strategic KPI reported to leadership. Build measurement literacy within the Growth and Acquisition teams: train stakeholders to interpret the LTV/CAC related metrics, understand the difference between attributed and incremental performance, and use self-service reporting with confidence. Build and maintain the performance marketing reporting framework - with Analytics Engineering to ensure the underlying models serve both reporting and measurement needs. Act as analytics partner to the Growth and Acquisition teams: translate business questions into measurement plans, deliver the analytics that inform spend decisions, and build self-service reporting that reduces ad-hoc dependency. Drive adoption of measurement outputs-ensure MMM scenarios, incrementality results, and attribution insights translate into concrete budget allocation changes Contribute to the development of a unified decision framework that integrates signal health, attribution, and incrementality into budget allocation guidance with clear go/no-go criteria for scaling spend by market and channel. Build institutional knowledge: document every experiment result, every MMM refresh, and every signal quality trend so that each quarter’s decisions are better informed than the last. Collaborate with the Senior CDP Engineer and MarTech on the data and signal infrastructure that underpins measurement - defining what you need, so they can build it right. Several years of experience in marketing analytics, marketing science, or growth analytics, with deep expertise across at least two of Marketing Mix Modeling, Incrementality Testing (geo-experiments, RCTs), and Multi-Touch Attribution. Hands-on experience building, validating, or calibrating MMM models- whether using Robyn, Google Meridian, PyMC-Marketing, LightweightMMM, Bayesian regression, or working closely with vendors who do. Strong foundation in causal inference and experimental design: you understand difference-in-differences, synthetic control, propensity scoring, and when each method is appropriate. Expert-level SQL and Python (or R). You can write production-quality code, not just analysis notebooks. Experience with modern data warehouses (BigQuery or Snowflake) and familiarity with analytics engineering workflows (dbt preferred). Experience with data visualisation and BI tools such as LightDash, Looker Studio, Tableau, or Metabase. Proven track record of calculating and optimising channel-level CAC, LTV, churn, and ROAS, and using these metrics to influence marketing spend decisions at scale. Exceptional communicator: you navigate deep technical conversations and translate findings into clear recommendations for senior stakeholders and board-level audiences. A proactive, self-starter mindset. You thrive in ambiguity, work autonomously, and are energised by building in fast-paced, high-growth environments. Experience with Bayesian modelling frameworks (TensorFlow Probability, PyMC, Stan) and their applications in marketing measurement. Familiarity with mobile analytics platforms and MMPs: Adjust, AppsFlyer, CleverTap, or similar. Experience with ad platforms (Google Ads, Meta Ads, TikTok Ads, Apple Search Ads) and their attribution APIs, conversion modelling, and server-side event integration (cAPI, Enhanced Conversions, SKAN). Knowledge of the eSIM, telco, MNO/MVNO, or travel-tech landscape. Exposure to semantic layers, metrics-as-code, or KPI governance frameworks. Experience with privacy-first measurement strategies in the post-cookie, post-ATT world. Experience with cross-border or multi-market attribution challenges where marketing geography and conversion geography diverge. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: _ We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote