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Store Manager \n Edmonton \n Full Time – Permanent \n Salary is dependent on experience \n We are currently recruiting for a Store Manager to join our client in their Edmonton store. \n Principle Objectives \n The Principle Objective of the Store Manager is to develop and sustain activities that ensure maximum profit and optimum customer service is achieved by the Store. \n To achieve this, the Store Manager will: \n\n • Achieve the financial targets agreed for the Store;\n, • Ensure compliance with company operational and financial procedures;\n, • Continually seek opportunities available for increasing occupancy and revenue, including unit mix;\n, • Design and carry out marketing and sales activity plans with support from the Regional Manager;\n, • Respond effectively to the diverse needs of each customer;\n, • Assist with the recruitment, training and continual development of new and existing employees;\n, • Ensuring the store presents itself to a high standard of cleanliness;\n, • Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike;\n, • Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to its optimum efficiency;\n, • Identify any store repair & maintenance issues, report and following up.\n\n Main Duties \n\n • Ensure a Marketing Plan is in place to achieve the store financial targets, at all times ensuring it is carried out effectively;\n, • Effectively manage and accurately record all enquiries using CMS;\n, • Monitor and improve conversion rates and mystery shop scores of all staff through observation and coaching;\n, • Maintain awareness of local market conditions using competitor surveys and customer feedback;\n, • All standard and ad-hoc reporting is accurate and timely and follows all current company procedures;\n, • Carry out quarterly Personal Development Plans (PDP’s) and annual appraisals with all members of the team;\n, • Coach and support all members of the store team to enable them to achieve their highest level of potential;\n, • Ensure rota’s are fair to all, approved by the Regional Manager and appropriate to the store;\n, • Maintain company standards of housekeeping, ensuring all areas portray a professional image;\n, • Account accurately and fully for all monies received into and paid from the Store;\n, • Complete all managerial and monitoring duties associated with company compliance;\n, • Ensuring a safe and healthy environment for customers and staff through accurate completion of company checklists;\n, • Maintain Health and Safety training records and identify in advance, licences and certificates which are due to expire and book the appropriate training course;\n, • To comply with Health and Safety legislation and identify and report where action needs to be taken;\n, • To provide help and support to other stores when required;\n, • Any ad-hoc duties are completed.\n\n \n Person Specification & Competencies \n \n In order to be successful in the role the jobholder will need to demonstrate: \n \n\n • Planning & Prioritising The ability to establish a clear order for a series of actions or activities to be undertaken. It involves looking ahead in order to achieve high performance, organising resources and maximising results to strive for constant improvement by setting clear goals and targets;\n, • Exploiting Opportunities The ability to maximise sales opportunities available to the Store, improving conversion rates and maximising sales of additional services and life time value of a customer;\n, • Drive and Decisiveness Sets challenging goals and targets, ensures they are met and makes decisions which are structured using factual information;\n, • Commercial awareness Ability to interpret and apply understanding of business performance, derive trends and patterns, develop and implement actions to enhance trading performance;\n, • Operational excellence The establishment and achievement of continuous high standards of performance, being able to set an example and lead the team, be proactive and drive improvement;\n, • Ensuring Customer Satisfaction Provides services and products that meet the identified requirements of internal and external customers, is solution focussed;\n, • Development of Self and Others Manage the processes of the company to ensure the highest level of performance from all team members using your own ability to develop yourself and others through planned and structured activities;\n, • Effective communication Utilises written, verbal and presentation skills to persuade, negotiate and sell new ideas and objectives to achieve results. Has the ability to build rapport with staff and customers creating an open communication line;\n, • Analytical Thinking Analyses the relationships between several parts of an issue or situation and is able to evaluate the information and arrive at a meaningful conclusion;\n, • Team Building and Leadership Demonstrates the ability to build the staff into a team to achieve required objectives and to lead by example through completion of all tasks and responsibilities;\n, • Commitment and Ownership Demonstrates an enthusiastic and committed approach to the success of both the business and co-workers, is open and honest in their approach. Takes responsibility for resolving problems and driving continuous improvement in the store\n\n \n By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment. \n

Our client, who is a no-nonsense player in the transport and logistics world, covering Hampshire and Sussex, is on the hunt for a Driving Onsite Manager to join their team on a fulltime, permanent basis thanks to serious growth and a whole lot of drivers to keep in line.The successful Driving Onsite Manager should have:·Transport, logistics, or onsite management experience (bonus points if you've survived peak season)·Communication skills strong enough to handle drivers, clients, and the occasional curve ball·A calm head when juggling multiple priorities at once·A solid grip on compliance and driver welfare·Confidence with Microsoft Office and Google systems·A full UK driving licence and your own transport - because this role involves more site visits than a mystery shopper!In this role, the Driving Onsite Manager will be responsible for:·Running driver inductions like a pro and making sure every bit of paperwork is spot on·Delivering briefings that actually make sense (drivers will thank you later)·Keeping training records tighter than a tachograph audit·Visiting sites, supporting drivers, and spotting issues before they become dramas·Handling daily queries from drivers and clients without breaking a sweat·Being the onsite "go to" - the person everyone trusts to get things sorted·Supporting recruitment events, open days, and anything that gets great drivers through the door·Keeping KPIs, reports, and admin in check (yes, the fun stuff)·Assisting with disciplinary processes when needed being firm but fairSalary & BenefitsYou'll get up to £35,000, plus a supportive team, genuine progression, and the chance to make a real impact on how drivers are trained, supported, and looked after.If you're people obsessed, operationally sharp, and not afraid to roll up your sleeves, then we want to hear from you! Apply now to be considered, to chat it through, or so we can get you in front of our client. Don't hang about as roles this good don't stick around!PS2TPBN1_UKTJ

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Customer Insights Manager to join our Team based in Park Royal. The Role: The incumbent will be accountable for developing and embedding a best-in-class customer and consumer insight capability across Wasabi's restaurant and grocery businesses. The role will translate customer behaviour, commercial performance, consumer trends, customer feedback and market data into clear, actionable insight that informs key commercial decisions, including product development, menu strategy, pricing, marketing investment and retail range optimisation. This role sits within the Commercial & Marketing Team, acting as the central owner of customer, consumer and market insight, ensuring insight is used consistently to shape strategy and deliver business growth. Key Responsibilities: Identify new growth opportunities through customer, consumer and market insight helping drive strategic and commercial decisions Deliver clear, actionable reporting across customer experience, brand performance, product and commercial strategy Build, manage and influence relationships with senior stakeholders across Marketing, Commercial and Operations challenging thinking and driving evidence-based decision making Lead and evolve customer feedback programmes including surveys, reviews, NPS and mystery shopping to ensure the voice of the customer informs business decisions Analyse customer and market data to identify trends, opportunities and performance drivers Partner with marketing, product and operational teams to translate insight into commercially focused recommendations Lead consumer research projects including product testing, concept testing and pricing studies to ensure the voice of the consumer is embedded in the business Track and translate brand health, consumer behaviour and market trends across restaurant and grocery channels Develop dashboards and reporting tools using multiple data sources including CRM, EPOS and digital analytics Work cross-functionally with Marketing, Operations, Finance and Commercial teams to embed insight into decision-making Manage external consumer research agencies and insight partners to ensure high-quality delivery and value Our Requirements: Previous experience in consumer insights, analytics, market research or strategy Experience within FMCG, QSR or food retail environments preferred Strong quantitative and qualitative research expertise Experience managing research agencies and insight platforms Ability to translate complex and multi-source data into clear, commercially relevant insight Comfortable with PowerBI tool, CRM platforms, digital analytics tools and customer feedback platforms. Strong stakeholder management and influencing skills Experience working in fast-paced, entrepreneurial environments Commercially curious and outcome-focused Strong analytical and structured thinking Clear and confident communicator Pragmatic and action-oriented Comfortable working with ambiguity and driving clarity In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US! TPBN1_UKTJ

Mystery shopper score is above 80%. We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant (Zero Hours), you will use

We are always recruiting Mystery Shoppers, of all ages and across all parts of Northern Ireland. Customer Perceptions are recruiting Mystery Shoppers in N. We carry out mystery shops for clients across all sectors, meaning there are always assessments available to suit your own preference, with no o

Mystery Shopping - Product Testing - Focus Groups - Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part

Helion Research is a global leader in providing high-quality mystery shopping and market research services. We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusi

Welcome to The Ivy Asia , where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights. Were searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands. Benefits & rewards: Competitive Industry pay (based on salary & Tronc) Additionally, all managers receive an element of variable tronc 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training , including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off • Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Manager: To provide friendly, courteous, and professional service at all times to the highest standards, leading by example. To build and maintain an efficient team of employees, driving the team towards the objectives of the business. To develop a learning culture and to ensure that all team members feel valued and rewarded. To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals To ensure all guest requests and queries are responded to promptly and effectively. Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn. About you: You have 2 years experience in this position You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation. You love to wow guests with exceptional service, and you can cope well under pressure during a busy service. You have excellent English language skills About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. TPBN1_UKCT

Deputy Pub Manager Job Description Job Title Deputy Pub Manager Reports To General Manager Location As Required Role Purpose As Deputy Pub Manager, you will support the General Manager in the successful day-to-day running of the pub, ensuring exceptional customer service, strong financial performance and outstanding operational standards. You will lead by example, inspire and develop the team, and take full responsibility for the venue in the General Managers absence, ensuring the pub operates safely, efficiently and profitably. Key Responsibilities Leadership & Team Management Support the General Manager in leading and motivating the pub team. Recruit, train and develop bar staff and supervisors. Conduct inductions and ensure all mandatory training is completed. Coach team members to deliver outstanding customer service. Manage shifts effectively and confidently. Support performance management, appraisals and disciplinary procedures where required. Lead by example and promote a positive working culture. Guest Experience Deliver exceptional customer service at all times. Ensure every guest receives a warm and friendly welcome. Resolve customer complaints quickly and professionally. Build relationships with regular customers and encourage repeat business. Maintain a vibrant, safe and enjoyable atmosphere throughout the venue. Operational Management Support the smooth day-to-day operation of the pub. Manage opening and closing procedures. Ensure all areas of the pub remain clean, organised and well presented. Maintain excellent cellar, bar and back-of-house standards. Ensure equipment is maintained and any maintenance issues are reported promptly. Oversee busy trading periods and ensure smooth service delivery. Financial Responsibilities Support achievement of weekly and monthly sales targets. Assist with rota planning to control labour costs. Complete cash handling, banking and reconciliation procedures accurately. Monitor daily sales performance. Help maximise profitability through effective cost control. Support stock ordering and supplier management. Stock Control Receive and check deliveries. Carry out regular stock counts. Investigate stock discrepancies. Ensure stock rotation and minimise wastage. Maintain accurate cellar management and product quality. Compliance Ensure compliance with Licensing Laws. Promote and enforce Challenge 25 procedures. Maintain Health & Safety and Fire Safety standards. Ensure Food Safety procedures are followed where applicable. Complete all required compliance checks and documentation. Maintain accident, incident and refusal logs. Sales & Business Development Support delivery of company promotions and events. Drive food and drink sales through excellent product knowledge. Encourage upselling across the team. Support local marketing initiatives and social media activity. Help maximise revenue during live sport, entertainment and seasonal events. Skills & Experience Essential Previous supervisory or management experience within a pub, bar or hospitality environment. Strong leadership and people management skills. Excellent communication and interpersonal skills. High standards of customer service. Cash handling and financial control experience. Ability to work under pressure in a fast-paced environment. Flexible approach to working evenings, weekends and bank holidays. Desirable Personal Licence Holder (or willingness to obtain). Cellar management experience. Experience with EPOS and hospitality systems. First Aid qualification. Personal Qualities Passionate about hospitality. Positive and enthusiastic attitude. Strong leadership skills. Excellent organisational ability. Reliable and dependable. Honest and trustworthy. Professional appearance. Strong problem-solving skills. Commercially aware. Calm under pressure. Key Performance Indicators (KPIs) Sales and profit performance. Labour cost management. Customer satisfaction and online reviews. Stock variance and wastage. Compliance audit scores. Team engagement and retention. Mystery guest results. Health & Safety compliance. Venue standards and cleanliness. What We Offer Competitive salary. Performance-related bonus opportunities. Career progression within the business. Ongoing training and development. Company pension. Employee discounts. Supportive leadership team. Recognition and reward programmes. Our Values At A.K. Whelan Pubs , everything we do is built around our three core values: People We invest in our teams and create welcoming experiences for every guest. Standards We take pride in delivering excellence across every aspect of our business. Fun We create lively, memorable pubs where customers and colleagues enjoy spending time. If youre an ambitious hospitality professional with a passion for leading teams and delivering exceptional guest experiences, wed love to hear from you. TPBN1_UKCT

Salary - Competitive As Cluster Quality & Guest Experience Manager for Axiom Hospitality's Luxury Operations, you will drive service excellence, operational consistency, and guest satisfaction across Middle Eight and The Guardsman. This role is responsible for analysing guest feedback data, enhancing experience standards, and embedding a culture of continuous improvement and personalized five-star service delivery. You will lead the evaluation and development of Standard Operating Procedures (SOPs), deliver impactful training programmes, and ensure alignment between each hotel's individual identity and Axiom Hospitality's overarching luxury standards. This is a highly visible role with the opportunity to shape and define the guest experience strategy across a growing luxury portfolio, ensuring each property delivers exceptional, distinctive, and memorable stays. You will be responsible for, but not limited to, performing the following tasks to the highest standards: • Lead the development and implementation of a guest experience and quality framework across the luxury portfolio • Champion the design and continuous refinement of the end-to-end guest journey, from pre-arrival through to post-departure • Ensure all service delivery is anticipatory rather than reactive, embedding a culture of intuitive and personalised hospitality • Continuously analyse performance using guest satisfaction tools (GRI), review platforms (Booking.com, Expedia, TripAdvisor), and social listening data • Identify trends, opportunities, and areas for improvement, working closely with General Managers and department heads to define and implement action plans • Benchmark performance against key luxury competitors to maintain leadership in quality metrics and guest satisfaction • Coordinate cross-property initiatives that elevate guest experience, strengthen brand reputation, and optimise performance Programme & Feedback Management • Own the Mystery Visit programme across the cluster, including design, delivery, analysis, and post-visit debriefing • Ensure evaluations reflect true luxury service expectations, including personalisation, emotional intelligence, and service presence • Translate feedback into actionable training and operational improvements, ensuring learnings are embedded effectively across departments • Present insights and strategic recommendations to property leadership and the Executive Team • Maintain a rolling quality improvement roadmap linked to Mystery Visit outcomes and GRI performance Standards Development & SOPs • Audit and refine all operational SOPs (Front Office, Housekeeping, F&B, Guest Relations, Spa, and Engineering) to reflect five-star service expectations • Evolve SOPs beyond process into service behaviors and standards that bring each brand's personality to life • Collaborate with hotel leadership and Brand teams to ensure operational delivery aligns with the luxury positioning of each property • Implement new standards where required and drive consistency where it enhances quality without compromising individuality • Ensure all departments consistently meet brand presentation, hygiene, and service delivery standards Training & Culture • Develop and deliver impactful training programmes focused on luxury service, guest journey excellence, complaint resolution, and brand storytelling • Embed key luxury service behaviours including anticipation, emotional intelligence, attention to detail, and discretion • Partner with HR and Learning & Development to ensure training is consistent, measurable, and aligned with business needs • Provide on-the-floor coaching and support to department leaders, reinforcing service excellence in real time • Champion a guest-first culture, fostering pride, ownership, and accountability across all teams • Lead internal recognition initiatives that celebrate exceptional guest experiences and service delivery Collaboration & Reporting • Work closely with hotel leadership teams to align guest experience strategy with commercial and brand objectives • Collaborate with Brand & Marketing teams to ensure guest insights inform storytelling, positioning, and campaigns • Link guest experience performance to commercial outcomes, including reputation, repeat business, and revenue potential • Prepare detailed monthly reports outlining guest satisfaction trends, key insights, Mystery Visit outcomes, and recommended actions • Present service performance and quality insights in quarterly business reviews and owner update packs SKILLS, KNOWLEDGE AND QUALIFICATIONS To successfully perform in this role, you must have the following skills and qualifications (if applicable): • Proven experience in Quality Assurance, Guest Experience, or Operations Management within luxury hospitality. • Demonstrated success improving guest satisfaction scores and service consistency across multiple properties. • Strong analytical capability to interpret guest feedback, KPIs, and competitive benchmarking data. • Expertise in managing quality platforms (ReviewPro/Medallia/TrustYou/Revinate) and reporting dashboards. • Excellent communication and presentation skills, with experience engaging senior stakeholders and owner groups. • Proven track record in service training delivery and SOP development. • Ability to combine strategic thinking with hands-on operational influence. • Strong organisational skills, attention to detail, and the ability to manage multiple properties simultaneously. LIVING UP TO THE VALUES To successfully perform in this role, you must possess and display the following attitude, competencies, behaviors, and values at all times: • Be positive, calm, and approachable across a wide range of challenging situations • Make guests and their needs a primary focus • Be enthusiastic about change • Focused on the details • Innovative and forward-thinking • Focused on results and able to work under pressure • Flexible and adaptable • Highly self-motivated, confident, decisive, and able to work with limited supervision • Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Be driven by the results. Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively acting and going beyond what is required. • Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

Role Purpose The Pub General Manager is responsible for the overall success of the business, delivering exceptional guest experiences while driving sales, profitability, and operational excellence. You will lead, develop and inspire your team, ensuring the highest standards of service, compliance, food quality, cleanliness and financial control are consistently achieved. The successful candidate will be a passionate leader who thrives in a fast-paced hospitality environment and is committed to creating a welcoming atmosphere for both guests and colleagues. Key Responsibilities Leadership & Team Management Recruit, train and develop a high-performing management and bar team. Lead by example, promoting a positive and inclusive working culture. Conduct regular team meetings and one-to-one performance reviews. Manage rotas to maximise productivity while controlling labour costs. Motivate the team to deliver outstanding customer service every day. Manage performance, disciplinary and grievance procedures where required. Financial Performance Deliver weekly and annual sales and profit targets. Analyse sales, labour, GP and other KPIs to drive business performance. Control wage budgets through effective rota planning. Maximise revenue through events, promotions and local marketing initiatives. Monitor costs and identify opportunities to improve profitability. Produce and review weekly business performance reports. Customer Experience Deliver exceptional hospitality standards. Ensure every guest receives friendly, professional and efficient service. Resolve customer complaints quickly and professionally. Drive positive online reviews and guest satisfaction. Create memorable guest experiences that encourage repeat business. Operations Maintain the highest standards of cleanliness throughout the venue. Ensure cellar management and beer quality standards are maintained. Oversee food quality, presentation and kitchen standards. Ensure opening and closing procedures are completed correctly. Manage maintenance issues and liaise with contractors when required. Maintain stock availability across all departments. Stock & Cash Control Complete regular stocktakes and investigate variances. Minimise wastage and prevent stock loss. Ensure all deliveries are checked and accurately recorded. Maintain strict cash handling procedures. Investigate voids, refunds and discounts appropriately. Protect company assets at all times. Compliance Ensure full compliance with Licensing Laws. Maintain Food Safety and Health & Safety standards. Ensure all statutory documentation is completed accurately. Complete regular risk assessments and venue audits. Ensure Challenge 25 procedures are consistently followed. Maintain excellent standards of fire safety and emergency procedures. Marketing & Community Engagement Drive local marketing initiatives. Build relationships with local businesses and community groups. Support company-wide promotional campaigns. Ensure social media content is engaging, current and representative of the brand. Maximise bookings for sporting events, live entertainment and private functions. Key Performance Indicators (KPIs) Sales Growth Profitability Labour Percentage Gross Profit Guest Satisfaction Mystery Visit Scores Health & Safety Compliance Audit Scores Stock Variance Team Retention Online Review Ratings Skills & Experience Essential Previous experience as a Pub General Manager or experienced Deputy Manager. Strong leadership and people management skills. Excellent financial understanding. Experience managing labour and wage budgets. Strong stock control knowledge. Excellent customer service skills. Personal Licence Holder (or willingness to obtain). Knowledge of licensing legislation. Strong organisational and communication skills. Desirable Multi-department hospitality experience. Experience managing high-volume venues. Cellar management experience. Event planning and sports-led venue experience. Personal Attributes Passionate about hospitality. Commercially focused. Natural leader. Hands-on approach. Highly organised. Resilient under pressure. Positive and motivational. Excellent decision-maker. Professional appearance. Flexible and adaptable. What Success Looks Like Consistently delivers sales and profit targets. Maintains exceptional operational standards. Builds and develops a motivated, high-performing team. Creates an outstanding guest experience. Achieves excellent compliance and audit results. Drives community engagement and repeat business. Operates a safe, compliant and profitable venue. Why Join Us? We are passionate about creating outstanding pubs where guests feel welcome and teams thrive. As a Pub General Manager, youll have the autonomy to run your business, the support to develop your career, and the opportunity to make a real impact through great people, exceptional standards, and unforgettable hospitality. TPBN1_UKCT

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Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

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Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

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We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight!.You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.You will work with older people, f

This is a temporary role and the rate is £12.The reference number is: 462710.The successful candidate will provide a cleaning service that meets our contractual commitments to include but not limited to tasks such as vacuuming, dusting, emptying bins, the polishing of surfaces, mopping of areas req

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Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?.Creative Support is a not-for-profit organisation w

Complex Care Support Worker Pay: Competitive hourly rates (dependent on experience) Hours: Full-Time, Part-Time & Bank Opportunities Available Care4ocus Healthcare is currently recruiting experienced Complex Care Support Workers to join our growing team supporting children and adults with complex

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

Children's Support Workers Location: London Pay Rate: GBP15 - GBP18 per hour Contract Type: Temporary About Us: Prospero Health and Social Care is a trusted provider of staffing solutions across the UK, with extensive experience in the health and social care sector.We are currently seeking

Full-Time or Part-Time | Immediate Start.We have full-time and part-time cleaning jobs available in your area.Just click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately!.We're the best agency for home cleaners.We go out of our way to

Membercare Assistant (Maternity cover).Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking

Self-employed Core Delivery Driver.Our Self-Employed Core Delivery Drivers play a crucial role in our operation, providing a reliable and committed delivery service across 6 days a week, Monday to Saturday.With plenty of parcels to keep you busy, there is no better time to join Yodel.As one of our S

Job Vacancy Multi-Drop Delivery Driver Were looking for reliable and motivated Multi-Drop Delivery Drivers to join our growing team.Requirements: Own van (LWB, XLWB or similar) preferred, or a van can be provided at a competitive daily hire rate Full UK driving licence no more than 6 po

Tonne drivers for delivery in and around London.This will be a full time job for the right candidates after a temp to perm period.We require: Good customer facing skills Knowledge of London No more than 6 points Ability to multi drop Able to access Barking Happy with 5 am starts This role is for a

Location: Bournemouth, Dorset Are you an experienced Buyer looking to play a key role in driving procurement excellence within a leading engineering and manufacturing environment? We are seeking a proactive and commercially focused Strategic Buyer to join our Supply Chain team in Bournemouth.This is

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.SALARY: £75,000 - £80,000 per annum.Based in Cotswolds, or London with 1 day a week in Cotswolds.We're looking for an experienced and passionate Senior Buyer to lead our

Forde Automotive, a leading provider of car delivery drivers across the UK, are seeking competent and customer-oriented individuals to join their team.Their clients, prominent players in the automotive sector, require car delivery drivers on a national scale.Job Description: As a car delivery driver

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Land Buyer - Cheshire £38,000 - £45,000 basic car bonus About the Company An established and highly regarded housebuilder operating across Cheshire and the North West.The business has a strong track record of delivering residential developments and offers a clear, structured progression route in