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Customer Retention SpecialistSalary: £27,476.80 rising to £28,516.80 on successful completion of probationLocation: 210–222 Hagley Road West, Oldbury, B68 0NPAbout Care ClubCare Club is Rightio's membership programme, providing customers with ongoing coverage across plumbing, gas, electrics, locks, and internal drainage. Our team is built on collaboration and collective ownership of the member experience. Every agent plays an active role from the moment someone joins right through to renewal and beyond.This isn't a call centre role. It's a specialist position where retention expertise sits at the centre, but you'll also manage claims, coordinate engineers, handle enquiries, and identify growth opportunities. That 360° ownership is what makes Care Club different, and it's what makes the work rewarding.Why We're RecruitingWe're growing. Care Club membership is expanding and we need someone who can bring real retention instinct to the team while also being comfortable in the full breadth of the role.The Role at a GlanceDepartment: Care ClubLocation: Oldbury, B68 0NPSalary: £27,476.80, rising to £28,516.80 on completion of probationReportingTo: Care Club ManagerCoverageAreas: Plumbing · Gas · Electrics · Locks · Internal DrainageWhat the Role Actually InvolvesRetention: your primary focus\n\n • Proactively contact members at risk of cancellation and turn those conversations around\n, • Handle renewals, lapsed accounts, and cancellation requests with empathy and commercial skill\n, • Identify patterns in member dissatisfaction and feed insight back to the manager\n, • Build lasting relationships that make members feel valued\nClaims Management\n\n, • Handle First Notification of Loss (FNOL) and manage claims through to resolution\n, • Assess eligibility across coverage areas\n, • Coordinate with approved engineers and contractors to get jobs completed efficiently\n, • Keep members informed at every stage\nMember Enquiries & Onboarding\n\n, • Handle inbound calls, emails, and web chats from existing and prospective members\n, • Welcome new members and set expectations clearly\n, • Process plan upgrades, amendments, and payments accurately\nUpsell & Plan Promotion\n\n, • Identify opportunities to upgrade members to higher-tier plans\n, • Present the value of Care Club to customers following Rightio breakdown jobs\n, • Support the team's targets through a consultative sales approach\nAdmin & Systems\n\n, • Maintain accurate, up-to-date member records across CRM and internal platforms\n, • Log all interactions, claims, and outcomes consistently\nAbout YouEssential\n\n, • Demonstrable retention experience — you've had difficult cancellation conversations and won them\n, • Background in customer service, membership, insurance, or a subscription-based environment\n, • Confident communicator across phone, email, and digital channels\n, • Strong organisational skills and ability to manage multiple member situations\n, • Empathetic and calm under pressure, especially when customers are frustrated\n, • Commercially aware — you understand what keeps a business healthy and a customer loyal\n, • Comfortable with CRM systems and digital tools\n, • Track record of hitting retention KPIs or renewal targets\nDesirable\n\n, • Experience in home maintenance, insurance, or property services\n, • Familiarity with claims processes or contractor coordination\n, • Experience working in a small team where you wear multiple hats\nWhat We Offer\n\n, • Competitive salary with a clear probation milestone increase\n, • A small team where your contribution is visible and valued\n, • Training across all coverage areas\n, • Opportunity to shape how Care Club grows\n, • The chance to make a real difference to customers\nOur ValuesReassuring · Reliable · Responsible · Robust · RespectfulYou may have experience of the following: Retention Officer, Customer Success Specialist, Membership Specialist, Claims Handler, Customer Service Specialist, Account Retention Specialist, Membership Administrator, Customer Care Specialist, Member Services Officer, Churn Prevention Specialist

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone. Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission. Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month. Join our _ to stay in touch and learn more! Reporting to the Manager, Business Development, the Business Development Representative directly impacts Assent’s growth by fueling our go-to-market engine, engaging top compliance leaders, and generating quality pipeline for the business. In this role, you will focus on methodically prospecting into our target audience, strategically engaging our ideal buyers through tailored messaging, and setting qualified meetings and opportunities that consistently convert into annual recurring revenue. Key Requirements & Responsibilities • Leverage all available marketing resources and advanced sales development tactics in order to generate highly qualified meetings from target accounts within relevant industries, • Drive net new and expansion pipeline growth by scheduling qualified meetings, • Identify and engage with ideal prospects from target accounts, • Execute our GTM strategy through methodical and targeted messaging, • Deliver tailored messaging for emails, social messages, engaging videos, and phone conversations, • Optimize utilization of tech stack and internal resources, • Follow prescribed workflows, processes, and ROEs, • Complete daily outreach tasks efficiently and effectively across a variety of channels, • Qualify and manage inbound lead flow for allocated accounts, • Meet/ Exceed monthly targets, • Expand on knowledge and skills by absorbing best practices and staying current on Assent’s product knowledge, industry trends, and competitive intel, • Engage in onboarding, reinforcement, and advanced training as you move up through the BDR Level Program, • Participate in weekly meetings and articulate market feedback, • Follow guidance set out by corporate security policies and standards, • Ensure departmental security processes and procedures are followed where applicable, • Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent. We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications: • Native German Speaker and fluency in English (verbal and written), • You have a strong work ethic- you are self-motivated, dedicated, and committed to high performance in your role, • Excellent time management and organizational skills - ability to manage a multitude of tasks efficiently and effectively, • You are highly adaptable, flexible and thrive in a fast-paced, ever-changing environment;, • You are a critical thinker- always striving to methodically think through solutions and improve, • You have an insatiable thirst for knowledge - you consider yourself a lifelong learner, • You are conscientious, resilient, and dedicated to achieving excellence and driving results, • You are coachable, open to feedback, and always striving to self-improve At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team. Life at Assent Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more. Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more. Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives. Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start. At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs). Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success. If you require assistance or accommodation throughout any part of the interview and selection process, please contact _ and we will be happy to help. We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: Marketing Intelligence – instantly answers questions like “What led to that sudden drop in pipeline?” Account Intelligence – surfaces next-best actions to help reps move target accounts toward conversion Since launching in January 2023, we’ve come through Y Combinator, raised a $26M Series A led by Bessemer. We’re growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win. We are looking for a Customer Success Manager who is passionate about helping customers unlock the full value of HockeyStack. In this role, you will be the strategic partner to our customers—guiding them through onboarding, driving product adoption, and helping them translate data-driven insights into business impact. You’ll ensure our customers realize fast time-to-value, renew with confidence, and grow with us over time. Own the full customer lifecycle—onboarding, activation, adoption, growth. You’re not just managing accounts; you’re driving impact and ensuring every customer realizes the full power of HockeyStack. Define and execute value roadmaps for every account. Minimize time-to-value, accelerate adoption, and tie every milestone to measurable ROI. Operate as a strategic partner across marketing, sales, and revenue teams. You’ll bring clarity where there’s confusion, action where there’s delay, and results where others fail. Proactively surface insights and opportunities to help customers expand their use of the platform—and their investment in it. Track, measure, and prove ROI relentlessly. You’ll equip champions with the evidence they need to justify every dollar and unlock more budget. Move seamlessly across Enterprise, Mid-Market, and SMB segments—bringing precision to high-touch and scale to low-touch, with zero drop in quality. Work cross-functionally to eliminate friction and solve hard problems fast. You’ll chase blockers across the company and refuse to let customer value stall. Act as the voice of the customer—filtering signal from noise and helping shape the future of the product with firsthand insights from the field. Relentless Customer Focus: You wake up thinking about your customers’ success and go to bed making sure nothing is left hanging. You’re not here to satisfy; you’re here to transform. Commercially Sharp: You know what drives renewals, upsells, and growth—and how to turn value into revenue. You help customers win, and in turn, we win bigger. Bias for Action: You don’t wait for perfect. You ship, solve, adapt, and move. You’re fast, flexible, and allergic to excuses. Executive Ready: You can confidently engage a CRO, CMO, or CEO—and still build rapport with a frontline IC. You speak the language of business and back it up with data. High Standards, No Entitlement: You set the bar high for yourself and your teammates. You don’t hide behind process, seniority, or bandwidth. You do the work, own the outcome, and make the team better. Versatile Operator: Enterprise or SMB. Strategic or tactical. High-touch or scaled. You adapt to whatever’s needed to drive customer success at speed. Ownership-first mindset — you take initiative, move fast, and figure things out Thrive in early-stage, high-urgency environments where speed and impact matter Curious, self-aware, and feedback-driven — you bring energy, not ego See this role as a defining chapter — not a stepping stone or side quest 3–6 years of experience in a Customer Success, Account Management, or Consulting role at a B2B SaaS company Proven ability to manage a portfolio of customers and deliver results across onboarding, adoption, and expansion Experience with value-based selling and communicating ROI to executive stakeholders Strong understanding of GTM functions and familiarity with revenue and marketing data Comfortable with both high-touch and tech-touch motions across customer segments Ability to work cross-functionally and drive alignment around customer outcomes We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right. The on target earnings range for this role is $120,000 to $200,000 USD, adjusted for location, experience, and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Senior PPC Account Manager Location: Hull / Hybrid Salary: £34000 -£45000 DOE plus Flexible Working, *Every other Friday off and Benefits Are you an amazing Account Manager? Are you a PPC Pro? We have an exciting opportunity for a Senior Account Manager to join us on a full-time hybrid basis. We offer flexible start and finish times as well as having every other Friday off*. We trust our people to work flexibly around their lifestyle and family arrangements. Summiteers are asked to attend our office in the C4DI complex in Hull, Fruit Market 2 days per week, the rest of the week can be done from home. For the right candidate, we may also consider greater flexibility around office time. What will you be doing? As a Senior Account Manager at Summit, you’ll be overseeing the strategy of blue-chip clients whilst managing and supporting the delivery team. With support from fellow Summiteers, you will develop and executive campaigns in line with client objectives, guiding inputs and coaching your team along the way. On a day-to-day basis, you will: Lead your paid media delivery team and take responsibility for ensuring great performance in line with client objectives across Google and Microsoft Ads. Own the day-to-day execution of the strategy and ensure delivery of projects on-time and within budget. Prioritise challenges and manage key stakeholders both internally and externally. Assist your Account Director in developing relationships and maintaining consistent communication with clients. Be the main point of contact for the client, ensuring your team are delivering the strategy in line your client’s KPIs and challenging their approach where necessary. Support and manage channel execs and managers, assisting and mentoring their development. Attend and lead regular client calls to discuss performance and actions. Keep up to date with changes in the paid media landscape, adopting new tactics to improve client performance and meet client goals. What are we looking for? Drive, determination and a self-disciplined approach are vital to be effective in this role. You will enjoy being a proactive team player who is motivated, enabling you to manage a diverse and busy workload. You should be able to jump in and execute changes when required, whilst being able to take a step back and lead on solutions for challenges. Key skills and knowledge include: Ideally at least 3 years' experience managing paid media campaigns across Google and Microsoft Ads. At least 3 years PPC Experience and / or Multi channel experience Experience using a suite of core paid media performance and analysis tools such as Google Analytics, Adobe Analytics and Google Ads. Experience of adapting to different personalities allowing for effective communication. Experience in line managing junior team member Experience working in an agency environment is preferable. Excellent attention to detail with a track record of analysing performance. Interest in and knowledge of up-to-date paid media best practices. Strong working knowledge of MS Office, particularly Excel and PowerPoint. On offer is a competitive salary of £34,000 - £45,000 per annum depending on experience as well as a range of excellent benefits including flexible start and finish times, up to 29 days' holiday per year (plus bank holidays), milestone days off, Bupa health cash plan, life assurance and Annual Bonus Scheme. Additional keywords: paid media, PPC, performance marketing, digital marketing, account manager, google ads We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; race; age; sexual orientation; or disabilities. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please note, in line with GDPR, your details will only be retained for a period of 12 months from application date and then deleted, unless advised otherwise. Your application has been successfully submitted! _

HGV Class 1 Driver - Hiab Salary: £37,229.40 basic + paid overtime Location: Wolverhampton Days: Monday to Friday Standard hours: 06.00 hrs - 15.30 hrs. After 45 hours: x 1.5 hourly rate £43.433.00 pa - on average 50 hr pw. This is a Permanent, Full Time vacancy. The Vacancy As an LGV Class 1 Driver you are responsible for the delivery and collection of our products. What's in it for you! 25 Days Annual Leave plus Bank Holidays (Increasing with length of service) Workplace Pension Scheme Life Assurance Scheme Colleague Benefits! Employee Assistance Program High Street Discount Vouchers Discounted Gym Membership Health & Wellbeing Discount Vouchers Cycle to Work & Home & Tech Scheme Benefits Milestone Birthdays Additional leave Work Anniversary Bonus's Refer a Friend Scheme About You! C+E Driving Licence is essential. HIAB Certification You will be a competent driver with at least 2 years commercial driving experience. A good geographical knowledge of the local and surrounding areas. Your customer focused experience and expertise will underpin your ability to deliver this role fully. Good physical health is required as this can be a physically demanding role at times. Flexible in your approach to work, able to work reasonable overtime if required, and adhere to all health & safety practice. About the Role! Delivering/collecting the company's units and equip...

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu