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  • Compliance Manager
    Compliance Manager
    2 days ago
    £20000–£24000 yearly
    Part-time
    Ilford

    Job Description: *Job Summary: Part Time (3 Days Weekly / Negotiable)* The Registered / Compliance Manager is responsible for the domiciliary care business's overall leadership, management, and regulatory compliance. They will ensure the delivery of high-quality care services in line with the Care Quality Commission (CQC) regulations, company policies, and industry best practices. The role involves staff management, business growth, compliance, and maintaining a positive culture within the service. *Key Responsibilities:* Regulatory requirements; • Register with the CQC (Care Quality Commission) Ensure the service remains compliant with all regulations and standards., • Develop, implement and review policies and procedures that align with C.Q.C’s Key Lines of Enquiry (KLOEs)., • Conduct regular audits and quality checks to maintain high standards of care., • Ensure all safeguarding procedures are followed, and concerns are reported appropriately., • Keep up to date with changes in legislation and implement necessary adjustments. Operational Management; • Oversee the day-to-day operations of the home care service., • Manage care assessments and ensure care plans are person-centred and regularly reviewed., • Monitor service delivery, addressing any issues affecting the quality of care. Manage operational issues daily such as work allocation, sickness absences and reliability concerns., • Work collaboratively with external professionals, including social workers, healthcare providers, and local authorities. Business Development & Growth; • Identify opportunities for growth and expansion of services. Regularly monitor the availability to take on more work., • Build and maintain relationships with commissioners, clients, and stakeholders., • Promote the business through networking, marketing, and community engagement., • Monitor financial performance and budget management. Set training and supervision targets for new starters. Staff Management & Leadership; • Recruit, train and manage senior team and care staff. Ensuring they meet company and regulatory standards., • Conduct regular performance appraisals and provide staff supervision and support., • Develop a positive workplace culture, promoting equality, diversity, staff well-being and professional development., • Address disciplinary and grievance matters in line with company policy, on time to a satisfactory outcome. Client Care & Satisfaction; • Ensure through assessment and planning a person-centred care service is delivered., • Handle client complaints and concerns effectively, ensuring satisfactory resolutions. Working closely with other agencies when required to do so., • Conduct regular reviews and arrange spot checks are performed. Seek client feedback to improve service delivery. Essential Requirements: • Level 5 Diploma in Leadership for Health & Social Care., • Previous experience in a managerial role within a domiciliary care setting., • In-depth knowledge of C.Q.C regulations and compliance requirements., • Strong leadership, problem-solving, and decision-making skills., • Excellent communication and relationship-building abilities., • Experience in recruitment, staff training, and development and retention. Desirable: • Leadership and Management Experience based on care sector., • In-depth knowledge of care quality regulations and compliance requirements., • Experience with inspections and audits, ensuring the service is compliant with care quality standards., • Experience managing health and safety protocols, including conducting risk assessments, and ensuring all practices align with health and safety regulations., • Experience handling difficult situations, complaints, and incident investigations, with a focus on problem resolution and quality improvement., • Experience in managing crisis situations (e.g., managing staffing shortages, medical emergencies, etc.)., • Ability to make quick decisions while keeping the best interests of clients in mind., • Ability to drive business development while maintaining care standards and compliance., • Strong communication skills to liaise with staff, families, commissioners, and regulatory bodies. This is not an exhaustive list of duties. The potential candidate will be required to be able to work flexibly to meet the changing needs of the business. Benefits: • Company events, • Company pension, • Free parking Ability to commute/relocate: • Ilford IG2 6UU: reliably commute or plan to relocate before starting work (preferred) Experience: • Management: 1 year (required) Licence/Certification: • Level 5 Health and Social Care Diploma (required) Work Location: In person

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  • Office manager/business associate
    Office manager/business associate
    11 days ago
    £30000–£37000 yearly
    Full-time
    London

    Full job description ABOUT ACURABLE Acurable is a fast-growing, venture-backed MedTech startup based in London. We design accurate, user-friendly wearable medical devices that enable patients to be diagnosed and monitored at home. Our goal is to improve health outcomes, reduce pressure on healthcare systems, and transform lives. Our flagship product, AcuPebble SA100, became the first medical device in the world to receive CE marking for the automated diagnosis of obstructive sleep apnoea at home and has also received FDA clearance for home sleep apnoea testing. It is now being used across healthcare systems in the UK, Europe, and the United States, and has been recommended for use in the NHS by NICE (National Institute for Health and Care Excellence). AcuPebble is the result of over 15 years of research led by our founder, Professor Esther Rodriguez-Villegas, at Imperial College London. The technology has been recognised as a breakthrough in respiratory medicine and has won several prestigious awards, including an XPrize, IET Innovation Award, WA4STEAM Award, and Med-Tech Innovation Award. Our work has been featured in global media, including BBC News, Bloomberg TV, Fox News, and TechCrunch. We recently featured on The Sunday Times Tech 100 list, and AcuPebble SA100 was selected for the NHS Innovation Accelerator as one of the top innovations to scale across the NHS. We are continuing to expand the reach of our technology to support the diagnosis and management of other serious chronic conditions such as COPD, asthma, and epilepsy. Acurable has a small but ambitious team with a clear mission. We are looking for exceptional people who share our vision and are ready to help us shape the future of healthcare. ROLE OVERVIEW We are looking for an exceptional Office Manager to join our growing London team. The successful candidate will provide administrative support across different functions, and will play a crucial role in continuing to develop our company culture by making the Acurable office a welcoming place to work and visit. WHAT YOU WILL DO • Develop and implement new administrative processes and systems to improve the efficiency of recurrent tasks., • Maintain company policies, documentation, and compliance calendars., • Manage people processes: onboarding/offboarding, HR records, recruitment support., • Provide administrative support to all departments, including publishing job openings and setting up interviews, on-boarding new employees and organising team events, booking travel and arranging couriers, both domestic and international., • Support the operations department with storage of equipment, fulfilment of customer orders and triage of inbound customer enquiries and requests., • Maintain the condition of the office and project manage the search for and move to new office premises as the company grows., • Liaise with suppliers, landlords, and service providers to keep the office running smoothly., • Handle light finance/admin tasks (e.g. expenses, invoices, petty cash) to keep operations tidy., • Help with logistics and organisation for company events and team culture initiatives., • Be the “go-to person” for all the little (and not so little) things that keep the company running. WHAT YOU SHOULD BRING TO ACURABLE • Ability to work well under pressure and multi-task effectively., • Good sense of initiative and creative approach towards problem solving., • Strong attention to detail and ability to make sure all tasks are seen through to completion., • Relentlessly reliable, with strong organisational and communication skills., • A “no task too big, no task too small” mindset - equally happy preparing audit documentation or arranging a team dinner., • High emotional intelligence - you read the room, know when to listen, and help keep the team connected., • The kind of person who naturally becomes the “go-to” because people trust your judgment, discretion, and warmth., • Eager to learn quickly across compliance, HR, and operations., • Strong computer skills (Word, Excel, Powerpoint)., • Comfortable using different tools and systems (HR platforms, Confluence/Jira, spreadsheets, documentation tools)., • Experienced in a startup or small company environment, or keen to adapt quickly. WHY YOU SHOULD APPLY • We provide a fun and entrepreneurial work environment within an exciting high-growth business, where you will use your skills to make a real difference to the lives of millions of people., • You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities., • We offer a competitive remuneration package, flexible hours, generous holiday allowance, regular social events and many other perks we continue adding as the company grows., • We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we can’t wait to hear from you. HOW WE WORK This is a hybrid role based in our London office, with flexibility around hours. For the right candidate, we would consider a 4 day working week. What matters most is being present and engaged - great work happens through real conversations, not just screen time. We’re a small, fast-moving team where everyone works with everyone. We believe every individual brings value beyond their title, and the best ideas come from listening, not volume. If you’re evidence-driven, humble, and up for pitching in across the team when needed, you’ll fit right in. This isn’t the right role for someone who wants a narrow remit. We’re looking for someone who enjoys variety, takes ownership, and helps us scale with care, accuracy, and responsibility to the mission and the people behind it. Please apply with your CV and cover letter setting out why you think you would be perfect for this role. Pay: £30,000.00-£35,000.00 per year Benefits: • Casual dress, • Company pension, • Discounted or free food, • Sick pay Work Location: In person

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  • Head of Finance
    Head of Finance
    17 days ago
    Full-time
    London

    Clifton Park Hospital, located in York, is a modern private hospital operated by Ramsay Health Care UK. The hospital delivers high quality elective surgery, diagnostics and outpatient services for both private and NHS patients, supported by experienced clinicians and a strong multidisciplinary team. Clifton Park Hospital has recently achieved a Good overall rating from the Care Quality Commission (CQC) reflecting its commitment to clinical excellence, compassionate care and strong leadership. This recognition highlights the hospitals focus on patient safety, personalised care and continuous improvement. • The Head of Finance will manage and oversee the day to day finance and administrative functions of the hospital providing management information and reports on a broad range of financial and administrative issues., • Be a key and active member of the Hospital Senior Leadership Team, this is an on-site role., • Produce monthly management accounts, financial reports and other required reports within Company guidelines., • Prepare and review the monthly finance pack, ensuring all reconciling items are investigated and amendments made., • Support the Senior Leadership Team to manage and improve labour costs efficiency and resource management., • Lead the teams to successfully deliver high volumes of activity ensuring KPIs are met and delivering safe patient pathways., • Support the NHS contract management process., • Partner with business leaders to assess the effectiveness of processes and the ongoing profitability of clinical procedures., • Participate in regional projects to drive efficiency across the organisation. What you will bring with you: • Recognised accountancy qualification (ACA, ACCA, CMA), • Strong business acumen and the ability to analyse, interpret and utilise data to improve organisational performance and identify opportunities., • Honesty, integrity and ethics., • Strong communication skills., • Dedication to meeting internal and external targets and customer expectations, • Ability to take responsibility for guiding and directing the actions of others to achieve goals, by positively influencing others by explaining information and ideas to solicit and engage all concerned in what needs to be done. In return we offer: • 25 Days Leave + Bank Holidays, • Buy & Sell Flexi Leave Options, • Private Pension where Ramsay will match up to 5% after a qualifying period, • Enhanced Competitive Parental Leave Policies, • Private Medical Cover with option to add partner & dependants, • Life Assurance (Death in Service) x3 base salary, • Free Training and Development via the Academy, • Free Parking on site for workers (where possible), • Subsidised staff restaurant (where possible), • Concerts for Carers, • Employee Assistance Programme, • Cycle2Work scheme available, in partnership with Halfords, • The Blue Light Card Scheme We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, can do attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision People caring for People. We know our people are our greatest asset, our business is growing and we would like you to join us. We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care. We care. Its more than what we do, its who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role. Apply at careerdays.io

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  • Care / Support Worker
    Care / Support Worker
    27 days ago
    £13–£16 hourly
    Part-time
    Watford

    Please note this is a non-sponsorship Job. All applicants must have the right to work in the UK. A full UK driving license is essential. The role is subject to DBS checks. General This job description is not intended to be exhaustive. You may be required to perform any other duties as the organisation may require. You undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests. Conditions All offers of employment are conditional on you demonstrating your eligibility to work in the UK. Offers are also conditional on receipt of a minimum of two satisfactory references, covering at least the last three years on employment, with any gaps in employment history being explained satisfactorily. Whether references are deemed satisfactory is at the discretion of the organisation. Convictions During the recruitment process, we will ask job applicants to disclose any unspent convictions but will not ask job applicants questions about spent convictions, nor expect them to disclose any spent convictions, unless the job is exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. If the position is identified as being exempt, the applicant will be required to undergo a DBS check, and this will also form a condition of employment. The main duties and responsibilities of the role are: • To assist clients with all personal care needs including, undressing, washing, bathing and toileting needs., • To follow the care plan., • To assist clients with mobility problems and other physical disabilities, including incontinence and help in use and care of aids and personal equipment., • To support and care for clients who require End of Life Support, • To engage in the promotion of mental and physical well-being of clients through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies, and recreations., • To make and change beds and all domestic tasks within the household., • Where required, to assist with client’s laundry., • Update, maintain current, accurate, confidential records for each client., • To perform such other duties as may reasonably be required., • To always comply with the organisation’s policies and procedures, which includes the client’s care plan and medication needs., • To report to the registered manager any significant changes in the health or circumstances of a client., • To encourage clients to remain as independent as possible., • All staff are required to attend mandatory training where appropriate; this includes induction and National Vocational Qualifications or their equivalent., • To enable and assist clients to maintain on a day-to-day basis as much autonomy and independence as possible., • To support and assist clients in identifying risks and recording the support plan which minimizes and manages the identified risk, • Identify and escalate any concerns, changes or Client needs to the Registered Manager., • Record & escalate appropriately all decisions which relate to clients who lack capacity., • Involve and consult with Registered Manager to ensure that the client’s views are expressed and acted upon., • Attend reviews of care as appropriate., • Update and continually improve practice by a mutually agreed method which may include attendance at staff meetings, learning support briefings and one-to-one supervision., • Take responsibility in conjunction with line manager for identifying further learning., • Be aware of requirements regarding codes of practice and relevant codes of conduct where appropriate issued by professional bodies., • Understand the requirement of the New Fundamental Standard Regulations 9 – 20, in relation to the Care Quality Commission Inspect regime and its importance to your workplace practice., • Promote good practice and be vigilant in recognising and reporting practice which does not meet the defined standard., • To assist and contribute to any regulatory body inspection or monitoring visit., • To always act, to safeguard clients from any form of abuse and to report such concerns immediately. Personal attributes • Caring and compassionate towards people in need of care and support and those providing these services, • Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to anti-discriminatory care practice, • Commitment to respecting the rights of clients at all times and to promoting their privacy, dignity and independence throughout their lives, • Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions, • Excellent time keeper and reliable, • Professional, smart appearance Knowledge & understanding • Good understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice, • Good understanding of the principles of high quality person centred care and support and anti-discriminatory care practice, • A relevant social care qualification or be willing to work towards one. Experience & skills • Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals, • Ability to support clients with all aspects of their daily living in a manner that respects their dignity, is non-judgemental and promotes their independence, choices and privacy, • Experience of care services, risk assessment and individual care and support Additional requirements • Willingness to work flexibly and to keep knowledge and skills up to date, • A satisfactory criminal records check and evidence that your name is not listed as barred from working with vulnerable people, • Full drivers licence with no points, Class 1 business insurance and a current MOT.

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