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As a Junior Account Manager, you will oversee multiple eCRM campaigns for our Dutch client VodafoneZiggo and help them deliver amazing email communications to their customer base. This role is being offered on an initial 6-month fixed term contract and requires spoken & written fluency in Dutch (or Flemish) and English. This job will involve working closely with multiple client stakeholders to extract detailed requirements about email marketing campaigns and being able to confidently brief internal departments through a work flow management process. You will manage and deliver dynamic email campaigns and one-off requests through all stages of the process from briefing, testing and deployment. You will also need to support the Account Manager and Director with management of tracking all activities against the client’s budget. You'll thrive on transforming challenges into opportunities and providing great customer service. Communication is key with this role as you’ll be working with multiple client stakeholders, ITG’s data team, email developers and a wider deployment team. Your satisfaction will come from coordinating this activity to completion, running successful campaigns. This will be a role that will give you opportunities for growth, and you’ll be fully supported every step of the way. Your responsibilities will include: • Being in contact with our client (for example to discuss the upcoming campaigns and to receive briefings, but also to request approval for the created e-mails), • Briefing e-mail marketing campaigns to our internal teams and testing the outcome, • Planning your email marketing campaigns with all the internal teams, • Working together with all the internal stakeholders, • Campaign reporting and recommendations, • Working as efficient as possible, • To be considered, you must be fluent in Dutch and English (Flemish is also fine), • You’ll be a customer centric individual, our people go above and beyond for our clients, completing briefs right first time, on time, every time., • You can manage your own workload efficiently, you won’t be micro-managed at ITG and being able to deliver quality with speed is essential., • You perform well under pressure, this is a fast-paced role where you’ll be managing multiple campaigns at any given time. Projects may come to a close simultaneously and you can manage priorities efficiently., • You have an attention for detail and you are not afraid to speak up your mind if something doesn’t meet the quality level., • Finally, ideally you will have experience in a digital marketing environment, where you’ve worked on email marketing campaigns through an ESP, ideally in an agency environment but this may have also come from a client-side position. Work’s a treat! On top of a competitive salary, you can expect a whole load of perks: • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time., • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing., • Pension Scheme – helping you save towards your retirement home in the sun!, • Corporate Medical Cash Plan – claim back the cost of your medical treatments., • Smart Working Options – spend up to 40% of your working week from home., • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out., • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy., • Cycle to Work Scheme – save on the cost of biking to work., • Monthly Employee Awards - Employee of the Month programme with £250 bonus, • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!, • Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in., • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions., • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. #LI-DG1

About Nteractive At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest brands connect with their people in extraordinary ways. And none of that happens without the right people, in the right place, at the right time. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more. We’re looking for a highly organised, collaborative, and career-focused Finance Assistant to join our growing team. This hybrid role is perfect for someone who thrives in a fast-paced, varied finance environment, is eager to learn, and wants to develop new skills while supporting the smooth running of our finance operations. What you'll be doing As Finance Assistant, you’ll be an essential part of our Finance team, working closely with colleagues to manage reconciliations, expenses, invoices, and project administration. You’ll report to the Senior Finance Manager, gaining exposure to new finance projects and developing your career in a dynamic, supportive environment. Key responsibilities include: • Reconciling and processing all company credit cards., • Checking and processing staff expenses., • Monitoring the accounts payable inbox and managing invoice authorisations through Acumatica., • Managing project administration in the accounting and expenses systems., • Providing general administrative and finance support to the Senior Finance Manager and Finance Director., • Assisting on ad-hoc finance projects and tasks as required. What you will bring We’re looking for someone who is ambitious, a strong team player, and keen to grow their career in finance. • Ideally 1+ years’ experience in Accounts Payable or expense processing, with a good understanding of VAT., • Strong Excel skills (experience with Acumatica or Webexpenses is desirable but not essential)., • A proactive, “can-do” attitude, with the willingness to learn new finance systems and processes., • Strong collaboration and interpersonal skills, with the ability to build positive relationships with colleagues and stakeholders., • Highly organised with excellent attention to detail., • Comfortable working under pressure in a fast-paced environment., • Ability to work independently while being a supportive team player. Why you'll love working here • A genuinely supportive and collaborative culture where people come first., • Career development opportunities and exposure to varied finance projects., • A fast-paced environment where you can learn, grow, and make a real impact., • An inclusive, down-to-earth team passionate about quality and innovation.Benefits, • Annual leave – 33 days including Bank Holidays., • Summer Hours., • Pension (5% employee, 3% employer)., • Wellbeing & Inclusion Initiatives including access to an EAP., • Enhanced Maternity and Adoption Pay., • Rewards & Recognition incentives., • Volunteering Day., • Private Medical Insurance & Cash Plan., • Generous Talent Referral Scheme., • Life Insurance., • Birthday vouchers., • Eyecare vouchers.Other Requirements, • Hybrid working (Staines office & remote)., • Quiet home environment with minimum 25MB download / 2MB upload broadband speed (for remote working). If you’re detail-driven, thrive in a team environment, and want career development in a dynamic finance team, we’d love to hear from you. For further details contact _. About us We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more. Our Commitment We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

My Client, a top 10 Global Law firm, who boast over 200-year history of providing cutting edge Legal advice to some of the most respected household names across the world seek an Executive Assistant to support Board Level Partners. Having over 25 Global offices and over 2,500 employees, it's no wonder they continuously win awards across all of their 10 core areas of Law. The role itself supports Senior Partners who require support with projects, business development, diary and email management and travel to name a few! This would suit a Senior Legal PA looking to transfer their skills to a new and challenging role. • Liverpool Street, • Supporting Partners, • Restructuring Department, • Paying above average on salary - please enquire for further details on this, • Hybrid working - 2 days working from home, • 9:30am - 5:30pm, • Flexible benefits package including pension, private medical, season ticket loan, subsidised gym memberships, lifestyle discount scheme plus many more Snapshot of Duties: • Proactively manage diaries, including organising appointments, conferences and meetings etc., • Assist with projects, managing the administrative process., • Handling sensitive and confidential information., • Coordinating the business development., • Coordinate travel arrangements., • Diarise, manage and coordinate events, reservations, seminars etc., • Coordinate and produce accurate documents, reports and presentations., • Respond to communications and draft correspondence as appropriate. Candidates must have at least 5 years' experience of working within a Law firm, supporting Senior Partners.

Executive Assistant (Remote, UK-Based) Location: Remote (UK only) Employment Type: Full-time, permanent Salary: Competitive, based on experience About Us This company are a fast-growing international investment firm specialising in real estate and private equity. With leadership split between the US and the UK, They operate in a dynamic, fast-paced environment where clarity, autonomy, and impact matter. As they continue to scale, They are seeking an exceptional Executive Assistant to support our Managing Director in the US, while working closely with our UK team. Role Overview This is a pivotal role for an experienced, proactive Executive Assistant who thrives in an international setting. You will provide high-level support to the Managing Director and senior leadership, taking ownership of complex diary management, cross-border coordination, and strategic administrative support. In addition, you will occasionally assist with personal PA duties to ensure smooth day-to-day management of both professional and private commitments. The right candidate will be highly organised, responsive, and adaptable, with the confidence to manage competing priorities across multiple time zones. Key Responsibilities • Manage complex executive calendars across UK, US, and international time zones with precision., • Coordinate and schedule meetings, calls, travel itineraries, and logistics., • Monitor and prioritise high-volume inboxes and communications on behalf of senior executives., • Prepare documents, agendas, briefing packs, and reports., • Maintain and update records, contact databases, and CRM systems (HubSpot)., • Track follow-ups, deliverables, and deadlines to ensure priorities are met., • Provide administrative support on special projects, including research, reporting, and investor or partner coordination., • Handle confidential and sensitive information with complete discretion., • Assist with occasional personal PA duties (e.g., personal scheduling, household/vendor liaison, and other ad-hoc support as required). Required Qualifications • Minimum 3 years' experience as an Executive Assistant or in a comparable high-level administrative role., • Fluent in English with excellent written and verbal communication skills., • Advanced skills in Google Workspace (Calendar, Docs, Sheets, Gmail)., • Experience using Slack for internal communications., • Proficiency with HubSpot CRM (or a similar platform)., • Strong ability to coordinate seamlessly across multiple time zones., • Previous experience working in a remote or hybrid environment., • Highly organised with exceptional attention to detail and time management., • Previous background within Private equity/ property investment Preferred Experience • Background in finance, investment, or professional services., • Experience supporting executives across both UK and US markets., • Familiarity with international business etiquette and scheduling., • Confidence with tools such as Notion, DocuSign, and Zoom. What We Offer • Competitive salary tailored to experience., • Employer pension contributions (in line with or above UK auto-enrolment)., • 28 days paid holiday inclusive of bank holidays, with additional days for long service., • Remote work stipend and full home office equipment., • Private health insurance, including mental health support., • Ongoing training and professional development opportunities., • A collaborative, ambitious, and internationally connected team. Benefits: Pension contribution, 28 days paid holiday (including bank holidays), remote work stipend, private medical coverage, home office equipment, and ongoing professional development support. Right to Work This role is open to UK-based candidates only, with full right to work in the UK. We are not able to sponsor visas at this time.

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact Xero is building new AI products and looking for an accounting/bookkeeping product specialist to help in the effort. Xero’s goal is to build beautiful small business software that solves their needs across disparate jobs to be done like bookkeeping, invoicing, bills, payroll, compliance, and more. As we experiment with new AI products, this role is essential for understanding the nuances of core accounting, bookkeeping, and tax, so that they can be translated into beautiful experiences, and ensuring our product solves the core accounting and bookkeeping needs of our small business customers. You'll be embedded with product development teams, and will apply subject matter expertise to enable them and broader Xero to create customer delight and market opportunity. To do this, you’ll leverage your deep understanding of small business and accountant & bookkeeper needs, ensuring our software meets and exceeds customer expectations. As a key member of the Product Management team you'll positively influence culture, and be a key advocate for what products to build. An accounting degree or equivalent experience is required • Be the key subject matter expert for Accounting and Bookkeeping, and apply your broad understanding of Accounting and Bookkeeping standards, customs, user needs, and business realities to support the product strategy & product development process., • Interpret and translate applicable product market fit, legal & regulatory requirements (and assessments from partner SME teams) into digestible recommendations that product leadership teams and their direct reports can consider and prioritize to develop winning strategies, and write effective requirements for Xero’s AI products., • Apply subject matter expertise to support Marketing, Comms, Customer Support and other teams to ensure that customer facing communications are created in an accurate, efficient and fully compliant way., • Work with UX design, UX research, and product teams to craft research activities and gather customer feedback and interpret the results (for both AB and SB behaviours), • Support product teams to implement process and controls that will lead to delivery of accurate and compliant software for our customers, • Work with cross functional partners such as the Product Compliance team to provide insight on upcoming changes (regulatory or otherwise) that will affect Xero and its customers, and ongoing assessments of our product to ensure that our product and small business customers remain compliant with relevant rules, legislation and industry best practices., • Work closely and collaboratively with other subject matter experts from across the business, and externally, such as Risk, Compliance, Legal, Government Relations and Privacy on shared projects and content., • Xero’s AI products achieve product market fit, • Xero’s customers are able to effectively complete core bookkeeping jobs to be done through beautiful product experiences, • Xero’s customer communications are clear, correct, timely, and helpful, • Product development activity is well informed by accurate and clear expertise, • The compliance community within Xero is well informed and engaged with the AI Product team, • Stakeholders feel empowered with comprehensive up to date knowledge about the needs of the market, • Xero creates customer delight and commercial opportunities out of regulatory requirements and market dynamics, • Critical competencies, • Bachelor’s degree or higher in Accounting, Commerce, Law, Taxation, Finance or similar, • Highly advanced and specialist understanding of regional regulatory requirements that impact or drive data and returns flowing in/out of the tax authorities (broadly around accounting, bookkeeping, income tax, sales tax, payroll and related cyber security and privacy requirements), • Highly advanced and specialist knowledge of requirements around accounting and reporting obligations, • An exceptional communicator (written and verbal) who can translate complex technical regulatory information into clear and simple recommendations for diverse audiences such as product and technology leadership teams, business analysts and developers., • An eye for detail and superb analytical & research skills. You take a methodical approach to your work., • A growth mindset and thirst for learning, • Confident and accurate decision making skills when working on significant and specialist issues, • Thrive on managing your own time and approach to work, with a ruthless prioritization of time and projects, a strong results & delivery attitude and equally happy with independent vs team based work., • Self motivated and team oriented, with strong interpersonal skills, • Ability to discuss technical topics and convey complexity in a concise way, • A methodical and structured approach to analytical problem solving, • The ability to build strong networks, including remotely, • A strong interest in AI, • Creativity for thinking of compelling new AI-powered solutions, • Strong bias for actionExperience, • 7+ years experience in public practice with focus on taxation, compliance or business services, • 5+ years working collaboratively in technology, software or with Tax Agencies, • Qualified accountant or bookkeeper and current member of professional body, • Experienced in writing technical advice addressing complex specialist issues, with in-depth analysis, evaluation and interpretation, often requiring the ability to gain acceptance or change of thinking, • Experience collaborating and working with a broad range of stakeholders including senior leadership, external customers, technical peers, • Experience with risk assessments and product roadmaps is helpful, • Experience collaborating with diverse stakeholder groups.Why Xero?Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

We're delighted to be working with one of the UK's leading medical communications agencies, seeking an Account Executive or Account Manager to join their dedicated and expanding team. You will join their client services team responsible for multiple projects, and handling one major client as the day-to-day contact, taking ownership of effective and efficient delivery of allocated tasks. Key responsibilities include ensuring work is delivered on time in full and to the highest quality standards, meeting the client's needs by working in partnership with all key functions within the agency, through regular, collaborative, clear and directive communication. Other duties include: • Creating, building & maintaining strong, effective relationships with new and existing clients, • Project management of campaigns from brief to execution, • Work closely and collaboratively with internal teams on content strategy and production management, utilising strong problem solving, multitasking and proactive/reactive prioritisation skills, • Responsible for developing and managing the day-today internal and external communications necessary to manage expectations, • Take ownership of effective management and adherence to budgets and timelines, liaising in a timely, clear and collaborative manner with project team members and creative services manager as required, • Providing input and managing the implementation of new and existing campaigns to ensure clients' needs are met, • Identifying and planning communications activities and opportunities, contributing to strategic plans, • Updating clients on project timelines, with clear, agreed, actionable next steps with deadlines It is essential you have medical communications experience and a relevant scientific or medical degree. This is a hybrid working position and requires only 1 day in the office each week. This is an exciting opportunity, with real career growth opportunities. Our client takes special pride in being a warm and embracing employer - benefits of joining their team include: • 25 days annual leave - plus bank holidays and company holidays, • Health cash plan, • Health and well-being programmes, • Annual flu jab, • Private pension scheme, • Competitive salary, • Professional learning and development If any of this sounds interesting and you would be open to a conversation to find out more, please send us a copy of your CV and we'll be in touch to discuss the role in more detail. Zero Surplus is East Anglia's premier communications recruitment agency, based just outside Cambridge. Our recruiters source staff for small and international B2B & B2C businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering, as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. This role is based in our Colchester office and will require you to work in the office 3 days a week/2 days from home. Key Responsibilities The Accountant is expected to assume the following key responsibilities plus any other reasonable duties as required: • Prepare, reconcile and analyse the monthly management reports; Profit & Loss and Balance Sheet. Details include; reconciliations, accruals, allocations, revenue downloads, pre-payments, variance analysis, commentary, • Financial Analysis, • Perform Balance sheet reconciliations, • Financial Reporting and Analysis including, budget/forecasting, working capital, Group Finance reporting, supplementary packs and ad-hoc requests, • Publish financial results in SAP FC, • Ensure communications are handled between the SSC, Group finance and the Business Teams, • To be involved with any acquisition integration/due diligence, • Working on projects within the SSC and department including key process testing & systems, • Assist in the accounting integration of new products into the SSC accounting structure and systems, • Analyse and solve Adhoc problems using knowledge of business and systems, • Perform WIP analysis, product costing, provisions (i.e. stock), • Process intercompany transactions, • Review bad debt, accruals and prepayment calculations, • Treasury postings and reconciliations, • Tax & Compliance duties as required by your SSC, • Qualified accountant (ACA, ACCA or CIMA), • Good working knowledge and understanding of SSC processes and how these fit into the wider environment, • Good understanding of all R2R processes including best practice in R2R, people, processes and technology, • Ability to manage own deadline and priorities, whilst delivering a high standard of work and supporting junior members when they require assistance., • Evidence of making decisions at the right time based on the information available. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at _ Our benefits include: • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely, • Great community: a welcoming culture with in-person and online social events, our fantastic, • Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning., • When it’s time for the next step, we encourage and support internal job moves, • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from, plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more, • Recognition for great work, with global awards and kudos programmes, • As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job _.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio’s next Technology Partner Alliance Manager, EMEA About the job This position is needed to create, refine and execute the Twilio Technology channel strategy in key selling markets across EMEA. Reporting into the Global Head Technology Alliances you’ll recruit, train and engage partners to recommend Twilio to their customers. To engage partners you’ll leverage your skills to craft joint demand generation strategies and drive ROI with our partner marketing team. You will lead joint business planning and drive execution across cross-functional teams to deliver partner-sourced and partner-influenced revenue. This includes activating sell-to, sell-with, and sell-through motions that generate measurable impact. Responsibilities In this role, you’ll: • Develop, refine, and execute the regional partner strategy to support Twiliot’s growth across the technology ecosystem, • Own strategic relationships with key technology partners, driving partner-sourced and influenced revenue through field alignment and enablement, • Define and execute joint business plans and go-to-market motions with partners, including enablement, lead sharing, marketing, and pipeline development, • Conduct territory and opportunity planning with Twilio sellers and partner teams to identify and prioritize high-impact initiatives, • Support and track performance of co-sell and sell-with motions, ensuring accurate attribution of partner-influenced revenue and incentive-based activity, • Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage, • Educate and activate partner field teams on Twilio’s platform, with a focus on value proposition, integration use cases, and market differentiation, • Lead internal enablement efforts, ensuring Twilio CSMs and field teams understand how to leverage partners to drive customer success and revenue, • Collaborate with Marketing to develop and execute joint campaigns, secure MDF funding, and drive demand generation activities, • Build strong relationships across internal functions—Sales, Marketing, Product, Services, and Partner Operations—to align on strategy and execution Lead quarterly business reviews (QBRs), executive alignment meetings, and regular performance check-ins with partners • Support onboarding of new partners aligned to strategic gaps and whitespace opportunities in the ecosystem Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 4–6 years of experience in partner management, strategic partnerships, business development, or management consulting, • Proven track record of exceeding revenue targets and driving measurable business outcomes through partner ecosystems, • Demonstrated success in building and scaling strategic partner programs that deliver long-term revenue growth and customer impact, • Strong analytical and data-driven approach; able to make decisions based on insights and continuously optimize partner performance, • Deep domain expertise in advertising, data infrastructure, and/or marketing technology, • Familiarity with complex solution selling processes; skilled at building consensus and executive-level relationships, • Excellent cross-functional collaboration skills; comfortable navigating ambiguity in a fast-paced, high-growth environment, • Self-starter with strong organizational skills and a bias for action, • BA/BS degree required; MBA is a plus but not required Desired: • Excellent written and verbal communication skills with strong executive presence, • Proven ability to influence and build trusted relationships across all levels of an organization, both internally and externally, • Familiarity with API-first, developer-centric platforms and modern data stack technologies, • Understanding of CPaaS, CCaaS, VoiceAI, CDP, or marketing automation tools and how they fit into enterprise technology ecosystems, • Experience in high-growth, fast-paced SaaS environments with demonstrated adaptability and resourcefulness, • High energy, collaborative mindset, and a willingness to travel as needed to support partner engagement and field activities Location This role will be remote AND based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams! Responsibilities In this role, you’ll: • Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance., • Lead technical design efforts and ensure architecture decisions are well-documented and future-proof., • Collaborate closely with senior engineers, product managers, and cross-functional stakeholders., • Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation., • Own and continuously improve Twilio’s developer experience for SDK customers., • Support customers by troubleshooting issues and promoting backend and SDK best practices., • Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor’s/Master’s in Computer Science, Engineering, or related field., • 5+ years of experience building and operating cloud-scale backend systems., • Strong programming skills in backend languages such as Java or Scala., • Experience authoring technical specifications and delivering end-to-end system designs., • Strong fundamentals in concurrency and distributed systems., • Experience working with AWS or other cloud platforms at scale., • Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability., • Strong communication skills and the ability to thrive in collaborative, fast-moving teams. Desired: • Excellent problem-solving and critical thinking skills., • Any prior experience building SDKs and GraphQL BFF layer is an added advantage., • Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization., • Passion for delivering high-quality products and continuously learning new technologies., • Strong sense of ownership and accountability., • Comfortable navigating ambiguity and driving clarity in evolving environments. Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations. We build and operate ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping our clients to improve the management and sharing of data across their organisations. In 2024, Aker Systems won the Breakthrough Culture Awards highlighting growth companies putting culture first. In 2020 Aker Systems was recognised as a ‘One to Watch’ on the Sunday Times Tech Track. The Company was also recognised at the Thames Valley Tech Awards 2020; winning the Thames Valley Tech Company of the year, the Emerging Tech Company and High Growth Tech Business categories. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, and supportive place for you to do your very best work. Duties & Responsibilities A UK Government Security Check (SC) clearance is required for this role. If you don’t hold SC clearance, we will support you to apply assuming you have lived and worked in the UK for a minimum of 5 years. As a Software Engineer, you will help lead the development of backend services for a government client leveraging the latest commercial and open-source technologies. This involves designing, developing, documenting and deploying backend services with a focus on high availability, low latency and scalability. • Design, develop, document and deploy new or enhanced features to our backend services that meet functional / non-functional business requirements, • Actively participate in the team’s elaboration and estimation of user stories, • Build frequent, small releases to maintain the team’s momentum, • Collaborate closely with other engineers in our cross-functional feature teams; ensuring that others can cover for you, and that you can cover for them, • Build, optimise and operate our Continuous Deployment pipelines, • Maintain operational responsibility for the services that your team owns Core Competencies The successful candidate will have a Bachelor's degree or greater in Computer Science or a related field. An equivalent of at least 5 years of working experience in a developer capacity is also acceptable for this position. You will have demonstrated the following competencies to the proficiency level appropriate to the seniority of the role; • JAVA programming experience as the core language, including Spring Boot., • Fluent in writing JAVA coding., • Experience with Kafka or a similar platform., • Experience with Scala and Spark., • Integrating with backing services, such as PostgreSQL, Redis or S3, • Good engineering practices including continuous delivery, clean code, documentation, defensive programming, automated testing and code reviews, • Working in Agile development and/or DevOps teams, • Using GitHub/GitLab for source control, • Test Driven Development with appropriate tools and frameworks, • Experience in Big Data technologies, • Experience in Public Cloud services, such as AWS Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no blame culture here: try things, and take responsibility for the outcomes. You are always part of the wider Aker. We help our colleagues and take pride in successfully achieving difficult tasks. We run towards problems and help to solve them. Communicate always, do so accurately and in a timely fashion. In return, we offer a competitive salary, 25 days holiday plus bank holidays, company paid medical insurance and life assurance, pension scheme, annual training allowance, wellbeing allowance, virtual GP, Employee Assistance plan and more. Equal Opportunities Aker Systems fosters a diverse environment that encourages openness in its communications and is committed to providing equal employment opportunity for all people regardless of race, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics. We embrace differences of opinion and diversity because they help challenge us and find new groundbreaking technical solutions.

_ We deliver people-first alternatives to today’s extractive systems. We build side by side with developers, innovators and advocates, united in the belief that a better technology future is not only possible — it’s ours to create. Team The Imagination & Strategic Growth (I&SG) team is an executive function within Mozilla Foundation that treats imagination as a core institutional capability for technology development. Working at the intersection of culture, strategy, and long-term growth, the team shapes how creative intelligence becomes new technology, partnerships, and sustained investment. I&SG stewards the Foundation's creative R&D program, Creative Futures, and the Fellowships program as flagship expressions of this work, while leading Mozilla Foundation’s strategic global engagements and co-designing new funds and collaborations. Mozilla Foundation operates at the intersection of emerging technology governance, global policy, and the institutions and movements shaping what gets built and who benefits. The Head of Global and Strategic Intelligence is I&SG's dedicated intelligence position: synthesizing geopolitical and technology landscape signals, distilling incoming intelligence into organizational knowledge, while extending Mozilla's surface area in key corridors and contexts. This is a senior individual contributor role with a quiet profile and high autonomy, reporting directly to the VP. Job responsibilities Here are some projects you'll likely work on in your first 6 months: • Build and stabilize Mozilla Foundation’s field intelligence function, including landscape briefs, stakeholder maps, signal memos, and CRM practices., • Establish strong briefing and pre-briefing rhythms for the VP, ED, and senior leadership ahead of high-stakes engagements., • Produce actionable intelligence on shifts across emerging and frontier technology governance landscapes, with particular attention to where those shifts should influence Mozilla Foundation strategy., • Prepare Mozilla Foundation’s positioning, leadership readiness, and intelligence outcomes for major international convenings and multilateral moments., • Strengthen the systems and practices that ensure field relationships, intelligence, and strategic context accumulate as institutional knowledge rather than remaining fragmented across teams or engagements. As the Head of Global and Strategic Intelligence at Mozilla, you will focus on… Organizational Intelligence & Coordination — 35% of time • Serve as the connective intelligence layer across Mozilla Foundation’s work, tracking what is happening in the field, identifying where signals in one workstream should inform decisions in another, and keeping cross-programmatic work coherent and forward-looking., • Pre-brief the VP, ED, and, as relevant, senior leadership before high-stakes engagements, ensuring Mozilla Foundation enters critical rooms with full situational and contextual awareness., • Maintain Mozilla Foundation’s field intelligence function, including landscape briefs, stakeholder maps, signal memos, and CRM, keeping ecosystem movements and institutional positioning visible, usable, and compounding across the team., • Identify and shape where Mozilla Foundation’s work intersects with national and multilateral technology agendas, and pipeline the government and institutional partnerships that follow from those alignments., • Partner with Mozilla Foundation’s Technology Platforms team to design and maintain the intelligence infrastructure, including CRM-based network mapping, signal tracking dashboards, and knowledge management systems, that makes intelligence actionable. Strategic Intelligence Synthesis — 30% of time • Track and synthesize shifts across the emerging and frontier technology governance landscape, including AI, data agency, digital infrastructure, and government industrial and development policy, and translate them into actionable intelligence for internal and external use., • Produce shareable intelligence artifacts, co-developed with Strategic Communications, that translate Mozilla Foundation’s field read into external positioning., • Ensure Mozilla Foundation’s field intelligence reflects global contexts, not just U.S. and European ecosystems, with particular attention to where the most relevant work in tech is happening outside mainstream visibility. Global Moment Stewardship — 25% of time • Lead Mozilla Foundation’s preparation for and presence at major international convenings, including UNGA, flagship AI Summits, and multilateral institutional engagements, with sharp positioning, leadership readiness, and documented intelligence and positioning outcomes., • Ensure Mozilla Foundation leaves key moments having shifted a narrative, converted a key relationship, or surfaced intelligence that would not be visible from outside the room. Institutional Memory — 10% of time • Build and maintain the knowledge management systems that ensure relevant field relationships, intelligence, and strategic context accumulate as organizational knowledge across the Foundation and pan-Mozilla entities, rather than disappearing into meeting notes. Your Professional Profile: • 8+ years working at the intersection of technology and power, in policy, governance, geopolitical analysis, or institutional strategy, with a demonstrated ability to read fast-moving landscapes and turn them into actionable intelligence., • Deep command of emerging and frontier technology governance debates, including AI, platform regulation, data sovereignty, digital infrastructure, and government industrial and development policy, and a clear-eyed understanding of who holds power in these spaces and why., • Strong existing networks in at least one major policy corridor (Brussels, Geneva, London) and genuine reach into global majority contexts, including Sub-Saharan Africa, the Gulf, East Asia, and Latin America., • Fluency in institutional dynamics: knows how decisions actually get made inside governments, multilaterals, foundations, and technology organizations, and can navigate accordingly., • Experience operating as a trusted advisor to senior leadership before high-stakes engagements; has been in the room and knows what preparation actually requires., • Sharp written communication under pressure; produces briefings that are clear, opinionated, and useful., • Experience designing or building intelligence systems that integrate multiple data sources, working across technical platforms — including Salesforce and dashboard or network mapping tools; a technical or developer background is a genuine advantage. You are someone who: • Operates independently at a senior level and makes sound calls with incomplete information., • Builds trust quickly across programs, geographies, and seniority levels., • Thinks in systems and power structures, identifying what matters before it becomes obvious., • Brings deep command of global technology governance, philanthropic, and geopolitical ecosystems., • Has a genuine commitment to people-first technology and Mozilla’s mission. We Are Excited To See Any Additional Experience With: • Experience building intelligence practices, briefing systems, or knowledge infrastructure that helped an organization compound insight over time., • Fluency working across both policy and communications contexts, especially where intelligence needed to be translated into externally resonant positioning., • A technical, developer, or platform-oriented background that strengthens your ability to partner on dashboards, network mapping, or CRM-based intelligence systems., • Experience supporting senior leaders through major global convenings or multilateral engagements where preparation, positioning, and follow-through materially shaped outcomes. Salary and Benefits Information: Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process. The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff. • Germany: €91,572.20 — €102,851.53, • UK: £75,880.80 — £85,227.36, • Canada: $158,085.00 — $177,557.00, • US: $117,100.00 — $131,523.70 Some regions fall into a higher salary market and this is reflected in the example ranges below: • London: £94,851.00 — £106,534.20, • New York City: $146,375.00 — $164,404.63, • Maryland/DC: $140,520.00 — $157,828.44 The range for your specific location will be discussed in screening conversations if your application is successful. We offer the following benefits: • Private Medical Insurance, • Extended Sick Leave, • Global Employee Assistance Program (EAP), • Retirement Plan contributions, • Paid Time Off: 20 days annual leave + sick days and your birthday, • Company Holidays + Shutdown, • Wellness budget, • Professional Development budget, • Top up program for Pregnancy and Parental leaves Benefits are subject to change at any time at the discretion of Mozilla Foundation. Mozilla Foundation Hiring Practices: Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at _. #LI-REMOTE

Job Title: Legal Operations Manager Reporting to: Group General Counsel Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. We are looking for an experienced Legal Operations Manager to provide critical operational support to our in‑house Legal function. This role will work closely with the Group General Counsel and Legal team to drive efficiency, consistency, and value across legal processes, systems, and ways of working. Key Responsibilities: Onboarding & Offboarding: Coordinate onboarding and offboarding of Legal team members alongside the Senior Executive Legal Assistant, including systems and process training. Legal Operations & Process Improvement: Review and optimise legal processes, embedding clear ways of working and ensuring compliance with agreed playbooks and manuals. Legal Tech & AI Enablement: Oversee the adoption and optimisation of legal technology and AI tools, working with suppliers and internal teams to ensure effective integration. Communications: Draft clear updates from the Legal team to stakeholders, covering process changes, policy updates and key initiatives. Invoice & PO Management: Manage legal invoicing queries, monitor compliance with billing guidelines, and liaise with Finance and external law firms. Knowledge Management & Training: Maintain legal knowledge hubs, templates, playbooks and matter management data. Support the delivery of training on legal processes and tools. Project Management: Support and coordinate legal operations projects aligned to priorities set by the Group General Counsel. About You Highly organised, detail‑focused and comfortable managing multiple priorities Proactive, pragmatic and solution‑oriented Strong communicator, confident working with senior stakeholders Tech‑savvy, with experience using systems such as Agresso, Sage, and iManage Collaborative and able to work effectively with Legal, Finance, IT and external law firms Strong planning, prioritisation and delivery skills Skills & Experience Experience in senior operations roles, ideally within a legal or professional services environment Strong capability in data management, MI reporting and business intelligence tools Experience with legal case management / intake systems and data governance Proven experience delivering or influencing cross‑functional operational projects Good understanding of cybersecurity and data security principles relevant to system access and data management What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed _.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy program in EMEA. In this role, you will help source, activate, and amplify customer success stories, orchestrating each step of the customer storytelling across marketing campaigns and programs. This individual will work in partnership with marketing and sales stakeholders to build a pipeline of customer advocates, and lead them through integrated end-to-end engagements across marketing programs to showcase their stories. Along the way, this customer marketer will be responsible for wearing our customers’ shoes and building customised, relevant, and mutually beneficial co-marketing experiences. Responsibilities In this role, you’ll: • Partner with sales, product, and marketing to identify and nurture Twilio customer advocates, • Develop a deep understanding of the narratives that resonate with EMEA audiences best and map them directly to our customer programs, • Lead end-to-end engagements with customers to showcase their success stories across content, events, PR, campaigns, and beyond., • Deliver a steady drumbeat of high-impact customer stories to help our customers and prospects understand Twilio’s value and business impact, • Balance the needs both locally and centrally for EMEA customer storytelling, wearing the customers’ shoes and become a trusted partner Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years in customer marketing, advocacy or related roles, • Excellent communication and storytelling skills, • Experience working cross functionally with both sales and marketing roles, • Experience working directly with senior executives in customer accounts on marketing engagements (stories, speaking opps, etc.) Desired: • B2B technology marketing experience preferred, • Experience with large enterprise customers and Global 2000 brands preferred Location • This role will be remote and based in London, UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

We're delighted to be working with one of the UK's leading medical communications agencies, seeking an Account Manager or Senior Account Manager to join their dedicated and expanding team. You will join their client services team responsible for multiple projects, and handling one major client as the day-to-day contact, taking ownership of effective and efficient delivery of allocated tasks. Key responsibilities include ensuring work is delivered on time in full and to the highest quality standards, meeting the client's needs by working in partnership with all key functions within the agency, through regular, collaborative, clear and directive communication. Other duties include: • Creating, building & maintaining strong, effective relationships with new and existing clients, • Project management of campaigns from brief to execution, • Work closely and collaboratively with internal teams on content strategy and production management, utilising strong problem solving, multitasking and proactive/reactive prioritisation skills, • Responsible for developing and managing the day-today internal and external communications necessary to manage expectations, • Take ownership of effective management and adherence to budgets and timelines, liaising in a timely, clear and collaborative manner with project team members and creative services manager as required, • Providing input and managing the implementation of new and existing campaigns to ensure clients' needs are met, • Identifying and planning communications activities and opportunities, contributing to strategic plans, • Updating clients on project timelines, with clear, agreed, actionable next steps with deadlines It is essential you have medical communications experience and a relevant scientific or medical degree. This is a hybrid working position and requires only 1 day in the office each week. This is an exciting opportunity, with real career growth opportunities. Our client takes special pride in being a warm and embracing employer - benefits of joining their team include: • 25 days annual leave - plus bank holidays and company holidays, • Health cash plan, • Health and well-being programmes, • Annual flu jab, • Private pension scheme, • Competitive salary, • Professional learning and development If any of this sounds interesting and you would be open to a conversation to find out more, please send us a copy of your CV and we'll be in touch to discuss the role in more detail. Zero Surplus is East Anglia's premier communications recruitment agency, based just outside Cambridge. Our recruiters source staff for small and international B2B & B2C businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering, as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Join the Growth Story at Envitia Envitia operates at the heart of the UK’s most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We’re thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025—a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Role Envitia is recruiting for a Data Engineer to join our Security and Intelligence consulting team, who will be responsible for designing, building and maintaining secure, scalable data platforms and pipelines that enable advanced analytics and operational intelligence capabilities. The role focuses on engineering robust data architectures capable of ingesting, processing and distributing large-scale datasets, supporting downstream analytics, machine learning and mission applications. The successful candidate will work within multi-disciplinary agile teams, collaborating with data scientists, software engineers, DevOps specialists and mission analysts to deliver production-grade data solutions. Typical engagements include: • Engineering large-scale data ingestion and processing pipelines, • Designing data lakes and distributed data platforms, • Enabling analytics and AI/ML workloads, • Supporting intelligence data exploitation workflows, • Integrating multiple classified data sources across secure environments Job Responsibilities • Design, build and maintain secure, scalable data platforms capable of processing large volumes of operational data., • Develop and operate robust data lakes and distributed data processing environments within secure or regulated settings., • Engineer high‑performance data ingestion pipelines for batch and streaming data from multiple sources, including sensor, geospatial, communications and operational systems., • Design and implement ETL/ELT workflows to transform, enrich and validate data for downstream analytics and machine learning use., • Build scalable, distributed data processing solutions using modern big data and parallel processing technologies., • Ensure data quality, reliability and performance through monitoring, validation and operational support mechanisms., • Collaborate closely with data scientists to enable analytics and AI/ML workloads, including feature pipelines and data preparation processes., • Optimise data storage and processing architectures to support high‑performance analytical environments., • Contribute to DevSecOps and cloud‑native delivery, including automated deployment, infrastructure provisioning and containerised environments., • Support the ongoing operation, observability and resilience of production data platforms. Skills Required • Experience in data engineering using modern programming languages such as Python, Java or Scala, and SQL., • Hands‑on experience building and operating large‑scale data pipelines using big data and distributed processing technologies (e.g. Apache Spark, Hadoop)., • Experience designing and maintaining data lakes, distributed storage platforms, and data pipeline orchestration tools., • Experience working with cloud‑native data platforms, with strong expertise in AWS and native data services., • Familiarity with Infrastructure as Code and modern cloud‑native data architectures., • Experience working in DevSecOps environments, including Docker, Kubernetes, CI/CD pipelines, and observability/monitoring tooling., • Ability to work directly with stakeholders to understand data requirements and translate them into robust, scalable data engineering solutions., • Comfortable working in secure, regulated or constrained environments, delivering solutions within complex operational settings. Security Clearance Requirements The successful candidate must be eligible for an enhanced Developed Vetted / eDV security clearance. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations – Gloucester, London, Manchester (based on project requirements). What’s in it for you? At Envitia, our greatest asset is our team. We are committed to ensuring our workplace is one where every employee feels valued, supported and motivated to reach their full potential. As part of this commitment, we offer an exciting range of benefits designed to enhance both your professional and personal well-being. • More time for you: Enjoy 25 days of annual leave plus your birthday off, because you deserve to celebrate you. Want more flexibility? You can buy or sell up to 5 extra days to tailor time off around what matters most., • Private Medical Insurance: We’ve got you covered with comprehensive private healthcare, including family options for added peace of mind., • Security Clearance Bonus: Up to £5,000 year, • Career growth that keeps you ahead: We invest in your future with ongoing training and development, so you’re always learning, growing and staying ahead of the curve., • Wellness that works for you: Love yoga, or going to the gym? We encourage an active lifestyle and support your wellness goals with a fitness reimbursement scheme that helps cover your gym membership or fitness-related expenses., • Life Assurance: Gain peace of mind with our life insurance coverage that ensures your loved ones are protected, because we care about your future as much as your present., • Smarter Retirement Planning: Plan for your future with our pension options and resources to help build a secure financial foundation., • Perkbox: Treat yourself! From shopping to spa days, to saving money on that new TV, our Perkbox membership gives you access to exclusive discounts on hundreds of products and services., • Recognition that counts: Great work doesn’t go unnoticed here. Our reward and recognition scheme celebrate your impact and let your brilliance shine., • Give back and get involved: Join us in making a difference through paid volunteering days that let you support the causes that matter to you. Inclusion at Envitia At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work-life balance. If you require any accommodations during the application or interview process, please let us know.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

Brighton College is seekingto appoint a Deputy Director, Head of Parent and Alumni Engagementon a full-time, permanent basis. Reporting to: Director of Development and Engagement Main purpose of the role: Brighton College seeks to appoint a Deputy Director, Head of Parent and Alumni Engagement, to start as soon as possible, who will lead the schools strategy for building meaningful, lifelong relationships with alumni, current parents and former parents. This is a newly created and exciting role within the Development and Engagement Office at the United Kingdoms leading co-educational independent school, established as the team expands to build on its recent successes and realise its considerable future potential. The postholder will oversee a dynamic programme of engagement, communications and events designed to strengthen affinity with the school, enhance community participation and support the schools wider development and fundraising ambitions. This is a senior leadership role within the sector-leading Development and Engagement team, requiring strategic vision, excellent interpersonal skills and strong operational management. The successful candidate will be responsible for delivering a high-quality programme of events and communications, managing key stakeholder relationships, and ensuring the schools heritage is celebrated and effectively utilised. Deputy Director, Head of Parent and Alumni Engagement General Duties and Responsibilities: Strategy Developing and delivering a comprehensive alumni and parent engagement strategy aligned with the schools broader strategic objectives. Setting and managing key KPIs for engagement, and producing periodic analysis and reports of activity. Contributing to the overall strategic direction of the Development and Engagement Office. Engagement Portfolio Developing relationships with a portfolio of key alumni and parents, involving them in the Colleges volunteering and philanthropy programmes. Working with the Head of Development to manage relationships with engaged prospective major donors. Alumni Engagement Leading the alumni relations programme, The Old Brightonians, ensuring consistent and meaningful engagement across all age groups and geographies. Developing initiatives that encourage alumni participation through events, mentoring, networking, careers support, sporting and volunteering opportunities. Working with Brighton College International Schools to integrate overseas schools leavers into the Old Brightonian network. Working with the Sixth Form team to plan the growth and accessibility of career networking services for pupils and alumni. Parent Engagement Responsibility for the schools parent event engagement programme, The Brighton College Society (BCS). Overseeing the operational running of the society including membership management, member acquisition and retention, events and comms. Development and Engagement Events Overseeing the planning and delivery of a varied calendar of high-quality alumni, parent and fundraising events. Representing the school at Old Brightonian and parent events, using them as an opportunity to deepen relationships with alumni and parents. Communications Overseeing a programme of rich content for online and offline platforms which engages the breadth of our alumni and parent community, and communicates the schools ethos and strategic priorities. Strategically developing the use of the schools online networking platform, Brighton College Connect. Archives Overseeing the management, development and promotion of our historic collection Supporting the Archivist in embedding the College collection into school-life as a source for research, pupil volunteering and other projects Management Line-management of the Engagement and Events Manager, Senior Communications Officer and Archivist in the delivery of the schools engagement programme Along with the Head of Development, having day-to-day responsibility for the smooth operational running of the Development and Engagement Office. Other duties Deputising for the Director of Development and Engagement. Representing the school at events, dinners, receptions and other external engagements. Responsibility for the management of the annual program budget for Alumni and Parent Engagement. Other tasks to be specified that are associated with the varied nature of this role. Person Specification Significant experience within a fundraising/ events/ communications/membership environment, ideally within the education sector. Experience of managing staff and leading multidisciplinary teams. Exceptional interpersonal skills and the confidence and ability to build strategic working relationships with stakeholders at all levels. Confidence and willingness to speak publicly at events. A creative approach to content generation, good eye for design and experience of writing high-quality copy for online and offline platforms. Experience of CRM/database systems and audience segmentation. Passion for, and extensive experience of, large event management (100+ people). Strong numeracy, analytical and interpretative skills using IT competently. Be self-disciplined and motivated. Have excellent time management skills and a demonstrable ability to multitask. Have a superb command of the English language (spelling, grammar and punctuation), with a sharp eye for detail. A flexible and supportive team player, who is willing to roll up their sleeves and do whatever is required. Willingness to work occasional evenings and weekends and undertake some travel. Be enthused by developing an understanding of independent schooling and its marketplace. Hours of Work: Monday to Friday 8.30am-5.00pm with a 60-minute unpaid lunch break (37.5 hours per week). There will be the requirement for occasional evening and weekend working, in which time in lieu will be offered. Remuneration: A salary in the range of £58,000 - £63,000 per annum will be offered depending on the candidate's skills and experience. Deputy Director, Head of Parent and Alumni Engagement Benefits: Complimentary lunch is provided. Free tickets to the Colleges music, dance and drama performances. Job specific Learning and Development programme available to all employees. Life Cover is provided whilst working at Brighton College after successfully passing probation period. Contributory pension scheme with matching contributions from the employer up to 9%, which all eligible employees will be automatically enrolled into within three months of commencement of employment. Employee benefit and discount platform. Wellbeing: Subsidised gym membership for the School of Science and Sport is available, which includes access to yoga and Pilates classes, meditation sessions and use of the gym and swimming pool. Personalised health and wellbeing consultations. Generous sickness policy. Comprehensive wellbeing package. Access to books and magazines from the College Library. Safeguarding and Equal Opportunities: Brighton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, the receipt of satisfactory references, the Colleges pre-employment medical questionnaire, relevant original ID documentation and examination certificates. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The College is committed to ensuring that the recruitment and selection of staff is conducted in a manner that is systematic, efficient and effective and promotes equality of opportunity. Our full equal opportunities policy is available on the Careers page of our website. TPBN1_UKTJ

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