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  • Community & Digital Customer Service Manager
    Community & Digital Customer Service Manager
    hace 3 días
    Jornada completa
    London

    The Community & Digital Customer Service Manager will play a key role in supporting the day-to-day operation of our digital customer experience. You will manage customer interactions across our app, website, email and social channels, ensuring customers receive timely, helpful and brand-aligned support. You will also act as the link between our customers, marketing team, operations teams and technology partners, helping identify opportunities to improve the digital experience while fostering a positive and engaged community. This is a hands-on role suited to someone who enjoys problem-solving, building relationships and delivering excellent service in a fast-paced, growing business. Location: London (2-3 days per week) Travel: Travel to our Switzerland HQ in Lausanne every 2 weeks. ● 2-4 years' experience in customer service, community management, digital operations or a related role ● Experience supporting customers across digital channels including email, social media and web platforms ● Strong written and verbal communication skills in English and French. ● Excellent organisational skills with strong attention to detail. ● Comfortable managing multiple priorities in a fast-paced environment. ● Experience using customer service platforms, CRM systems or ticketing tools ● Good understanding of social media platforms and online communities ● Confidence working with digital products, websites and mobile apps ● Proactive problem-solving mindset with a customer-first approach ● Strong stakeholder management and relationship-building skills Desirable ● Experience within FMCG, hospitality, wellness, fitness or consumer lifestyle brands ● Familiarity with website CMS platforms and mobile app environments ● Experience working with agencies or external technology partners ● Knowledge of CRM and customer engagement tools. ● Interest in running, fitness, wellness or healthy living. Personal Attributes ● Positive, approachable and customer-focused. ● Strong ownership mentality and willingness to take initiative. ● Calm and solutions-oriented under pressure. ● Highly organised and detail-oriented. ● Collaborative team player. ● Adaptable and eager to learn. ● Passionate about delivering exceptional customer experiences

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  • Italian-Speaking Operations & Marketing Assistant (Part-Time)
    Italian-Speaking Operations & Marketing Assistant (Part-Time)
    hace 25 días
    £10.85–£12 por hora
    Jornada parcial
    London

    Italian-Speaking Content & Operations Assistant (Part-Time) We are looking for an Italian-speaking Content & Operations Assistant to join our creative agency on a part-time basis (around 20 hours per week). This is primarily a remote position, with occasional visits to client locations across London for content creation and filming. Your responsibilities will include: • Assisting with content planning and social media calendars, • Video editing for Instagram, TikTok and other platforms, • Supporting the team during content shoots at client locations, • Organising files and managing creative assets, • Client communication in Italian and English, • General administrative and operational support, • Helping with day-to-day tasks across different projects Requirements: • Fluent Italian and English, • Good organisational skills, • Basic video editing skills (CapCut, Premiere Pro or similar), • Canva knowledge is a plus, • Reliable, proactive and willing to learn, • Right to work in the UK This role is ideal for someone looking to gain experience in a fast-growing creative agency, working with restaurants, hospitality brands and exciting marketing projects across London. Location: Remote (with occasional on-site filming in London) Hours: Approximately 20 hours per week Salary: From £10.85/hour, depending on experience.

    ¡Incorporación inmediata!
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  • Content Creator
    Content Creator
    hace 26 días
    £15–£40 por hora
    Jornada parcial
    West Drayton

    Vocalyn is a fast-growing content marketing agency helping restaurants, retailers, wholesalers, and local businesses grow through TikTok and social media. We're looking for a confident and energetic female Content Creator who enjoys being on camera and has a natural personality. Responsibilities • Present businesses and products on camera., • Create engaging TikTok and Instagram videos., • Host TikTok LIVE sessions to promote and sell products., • Follow simple video scripts while adding your own personality., • Visit different client locations across London for filming., • Help businesses increase their online visibility and sales. Requirements • Confident speaking in front of the camera., • Friendly, energetic and professional personality., • Comfortable hosting TikTok LIVE., • Good English communication skills., • Punctual and reliable., • Previous content creation or live selling experience is a bonus, but not required. What We Offer • Flexible working hours., • Work with a variety of exciting businesses., • Training and support provided., • Opportunity to grow with a fast-growing agency., • Performance bonuses and long-term opportunities. How to Apply Please send: • Your CV (if available), • Your TikTok or Instagram profile (if you create content), • A short 30–60 second introduction video telling us why you'd be a great fit.

    ¡Incorporación inmediata!
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  • Recruitment Resourcer
    Recruitment Resourcer
    hace 1 mes
    £26000–£28000 anual
    Jornada completa
    Bromley

    Join a specialist recruitment business delivering tailored staffing solutions to the Social Housing maintenance sector, connecting organisations with skilled professionals who understand the unique challenges and requirements of this market. We are only able to respond to Candidates who have Recruitment Agency Industry experience. From Property Managers and Maintenance Operatives to Project Leaders and Administrative Teams, we help clients secure high-calibre talent who not only possess the required technical expertise but also align with the values and objectives of Social Housing providers. Due to continued growth, we are looking for an ambitious Recruitment Resourcer to join our Property & Maintenance team in Bromley. The Role Working closely with the Account Manager, you will play a key role in identifying and attracting high-quality candidates for a range of Property and Maintenance vacancies across the Social Housing sector. Your responsibilities will include: • Sourcing and identifying top talent for a variety of Property & Maintenance positions., • Screening CVs and applications to assess candidate suitability., • Conducting candidate qualification calls and interviews., • Building and maintaining strong relationships with candidates throughout the recruitment process., • Proactively searching for candidates through job boards, advertising campaigns, referrals, social media, internal databases, and headhunting techniques., • Managing candidate pipelines and ensuring an excellent candidate experience., • Supporting the delivery of recruitment campaigns for key client accounts. Typical roles recruited for include: • Electricians (Repairs & Maintenance), • Repairs Supervisors, • Plumber Multi-Traders, • Commercial Administrators, • Senior Quantity Surveyors (Repairs & Maintenance), • Property Managers, • Maintenance Operatives What We're Looking For • Previous experience within agency recruitment., • A stable employment history with a proven track record in recruitment., • Experience within Construction, Property, Trades & Labour, or Social Housing recruitment would be advantageous but is not essential., • Strong communication and relationship-building skills., • A proactive and resilient approach with excellent organisational skills., • Passion for delivering exceptional service to both candidates and clients. What's On Offer? • Basic salary of £26,000 - £28,000 depending on experience., • Excellent uncapped bonus structure., • Ongoing training, support, and professional development., • Clear opportunities for career progression within a growing business., • Opportunity to specialise within the thriving Social Housing sector., • Friendly, supportive, and collaborative team environment. Ready For Your Next Move? This is an excellent opportunity to join a growing team, build strong relationships with candidates and clients, and develop a successful career within a thriving specialist market. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector.

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