IT Support Technician
20 days ago
Bury
Role: IT Support TechnicianLocation: Whitefield, Manchester - (site based moving to 4 days a week on site)Salary: £32,000 to £34,000 \n A well-established manufacturing business is looking to recruit an experienced IT Support Technician to join its growing IT team.This is an excellent opportunity for a proactive and customer-focused IT professional with at least 2 years' experience, ideally gained within a manufacturing or industrial environment. \n What will you be doing? \n The successful candidate will: \n\n • Deliver 1st and 2nd line IT support to office, warehouse, factory and remote users.\n, • Install, configure, maintain and troubleshoot desktops, laptops, printers, scanners, IP phones and mobile devices.\n, • Take ownership of helpdesk tickets, ensuring issues are resolved efficiently and to a high standard.\n, • Support the delivery of key IT projects across the business.\n\n What are we looking for? \n\n • Minimum 2 years' IT support experience.\n, • Windows 11.\n, • Microsoft Intune, Azure and Microsoft 365.\n, • Active Directory, Group Policy, DHCP and DNS.\n, • Network infrastructure including switches, VLANs, Wi-Fi and VPNs.\n, • iOS and Android device management.\n, • VoIP telephony systems.\n, • Experience with ManageEngine ServiceDesk Plus or a similar ITSM/helpdesk platform.\n\n Desirable Skills \n\n • HCL Notes/Domino.\n, • Windows Server 2019 and later\n, • Endpoint security deployment and management.\n, • VMware and Hyper-V.\n, • MacOS.\n, • Linux.\n\n The role is predominantly site-based across two Greater Manchester locations in Whitefield and Oldham, so a full UK driving licence and access to a vehicle are essential. \n This role would suit someone who enjoys a varied, hands-on IT environment, thrives on solving technical challenges, and is keen to play a key role in supporting a busy, fast-paced business. \n Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.