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Operations Manager \n Location: Newport \n Salary £40,000-£60,000 DOE \n Direct Reports: 7 Operational Team Members (Administrators, Sales Progression, Customer Support, Bookkeeper) \n Sector: Property / Auction Services \n \n Are you a natural system-builder who thrives on turning individual knowledge into a predictable, scalable engine? \n \n Can you lead a team of 7 professionals to look at an operational bottleneck not as a daily frustration, but as an optimisation project waiting to happen? \n \n Are you ready to take the operational reins of a growing property auction business and build the framework that allows it to double its event capacity? \n \n \n Role Purpose: \n \n The Operations Manager will spearhead the operational evolution of the business. The core mandate is to transition the company from a model reliant on individual knowledge to a scalable, process-driven engine. Working hand-in-hand with the Sales Manager, you will build the systems, compliance structures, and team capabilities required to scale annual auction capacity from 10 to 15–20 events, all while maintaining an exceptional customer experience. \n The Mission: Turn operational excellence into a competitive advantage. Build a business that is structured to scale, highly predictable, and entirely customer-focused. \n \n Key Responsibilities \n 1. Operational Leadership & People Development \n\n • Lead & Motivate: Manage a direct team of 7 operational professionals, fostering a culture of accountability, professionalism, and continuous improvement.\n, • Performance Management: Conduct regular 1-to-1s, set clear performance objectives, and manage workloads to ensure optimal resource allocation.\n, • Upskilling & Training: Design and execute structured induction programs, cross-training frameworks, and skills matrices to eliminate single points of dependency.\n\n \n 1. Process Optimisation & Systemisation \n\n • SOP Creation: Architect and document Standard Operating Procedures (SOPs) across all core functions (e.g., AML compliance, client onboarding, legal pack management, sales progression, and financial admin).\n, • Automation & Efficiency: Identify bottlenecks, eliminate redundant administrative tasks, and implement smart workflow or CRM automation where appropriate.\n\n \n 1. Customer Experience & Quality Control \n\n • Service Standards: Define, monitor, and elevate customer service benchmarks across the entire end-to-end auction lifecycle.\n, • Root-Cause Analysis: Personally handle escalated issues and analyse complaint trends to implement permanent operational fixes.\n\n \n 1. Growth, Capacity Planning & Finance \n\n • Scaling Strategy: Conduct capacity analyses and workflow redesigns to determine the commercial feasibility of increasing the annual auction calendar.\n, • Financial Control: Partner with the Bookkeeper and MD to manage operational budgets, control overheads, and improve overall profitability.\n, • Compliance & Risk: Ensure rigid compliance with Anti-Money Laundering (AML) regulations, data protection laws, and internal financial controls.\n\n \n \n Personal Attributes \n\n • A natural system-builder who thrives on creating order, structure, and consistency.\n, • Uses metrics, evidence, and clear KPIs to guide operational strategies.\n, • Comfortable questioning the status quo to find better, faster, and smarter ways of working.\n, • Maintains a calm, authoritative demeanour under pressure and balances high-level strategy with hands-on execution.\n\n \n Key Performance Indicators (KPIs) \n\n • Customer satisfaction scores, turnaround times, and a measurable reduction in complaints.\n, • SLA achievement rates, error reduction, workflow efficiency, and case completion times.\n, • Training completion rates, cross-training coverage matrix, and staff retention.\n, • Volume of formalized SOPs implemented and verified team compliance.\n, • Operational readiness for increased auction frequency without service degradation.\n\n \n Success in the First 12 Months: \n\n • Successfully reduced the Managing Director’s involvement in day-to-day operational bottlenecks, freeing them to focus on strategic growth.\n, • Built and deployed a comprehensive library of documented SOPs used consistently across the entire support team.\n, • Delivered a rigorous operational capacity plan detailing the exact staffing, technology, and workflow adjustments required to scale from 10 to up to 20 auctions per year.\n, • Created a highly collaborative, cross-trained operational department with a clear, seamless communication pipeline bridging Sales and Operations.\n\n \n \n If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality. \n \n At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs. \n \n THOMAS Professional is acting as an agency on behalf of the client for this position. \n \n THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body. \n \n IND1 \n

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! We’re looking for a Senior Product Designer who actually wants to shape a product, not just push pixels. If you love digging into messy enterprise problems, talking to users, and designing solutions that make real people’s lives easier, you’ll fit right in. We’re growing fast, building in an evolving industry, and working with teams around the world who care about doing great work without the ego. In this role, you’ll get to: Take real ownership, from scrappy sketches to polished prototypes to shipped features. And then you’ll measure, learn, and do it again. Be the Design Lead within a tight product trio (Product + Engineering + You). You won’t just “make the mockups”; you’ll shape what we build and why. Work shoulder-to-shoulder with Product to simplify workflows, remove friction, and make our platform feel effortless. Partner with developers throughout the build process so what ships is high-quality, intentional, and true to the design. Help evolve and maintain our Design System, not as a static library, but as a living foundation for speed and consistency. Run usability tests, talk to real humans, and push for insights that meaningfully improve the work. Collaborate with Product on research plans, interviews, synthesis, the whole loop. Look beyond tickets. Spot opportunities, challenge assumptions, and help shape the product strategy. Who you are and what you’ll need for this position: You’ve spent 4+ years designing for B2B SaaS (Product Designer, UX Designer, Product Manager, titles matter less than the work). You’re fluent in UX/UI patterns and know when to follow them… and when to break them. You can map user flows fast, prototype even faster, and explain your thinking clearly. You’ve worked in Agile squads before and know how to collaborate with engineers without drama. You understand the basics of front-end tech so your designs are grounded in reality, not fantasy. You communicate clearly, especially asynchronously, with thoughtful docs, not endless meetings. You care deeply about solving real user problems, not polishing pixels for Dribbble. You’re curious, self-driven, low-ego, and allergic to “that’s not my job.” Comfortable working with distributed teams. Most work is async and flexible, but occasionally we’ll ask for a later call. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. What you will get from us: People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. Who we are: CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, Benefits and Beyond: We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _.

Graphic Designer & Photographer Location: Coventry (Hybrid – 3 days in office) Salary: £29,000–£31,000 + Bonus Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we’ve grown into a national organisation without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our continued success is built on 5 pillars — Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation — and our marketing team plays a vital role in bringing this message to life. As we continue to raise the bar, we’re looking for an exceptional Graphic Designer & Photographer to join our fast-growing in-house marketing team. The Opportunity This is a dynamic, hands-on creative role for someone who thrives on variety. You’ll split your time between high-quality design production and professional photography, creating assets that directly contribute to brand growth, lead generation, and business success. You’ll work closely with our Design Manager to evolve the brand and execute creative strategy — while confidently managing your own briefs from concept to delivery. If you enjoy autonomy, collaboration, and seeing your work make real impact, this role is for you. What You’ll Be Doing Design Production (50%) • Create branded assets including brochures, proposals, case studies, presentations, and internal communications, • Design compelling visuals for LinkedIn, email campaigns, newsletters, and web, • Refine and format high-impact sales decks and bid presentations, • Support major campaigns, conferences, and exhibitions (signage, stands, collateral), • Turn briefs into polished, on-brand creative aligned to tone, layout, and campaign objectives Photography & Visual Content (30%) • Capture high-quality imagery at internal events, client sites, and corporate headshot sessions, • Travel nationally to document client projects and charity initiatives, • Edit and deliver professional photography aligned with brand guidelines, • Maintain and organise a central photo library, • Collaborate with Content and Social teams to support PR, storytelling, and lead-gen activity Collaboration & Workflow (20%) • Partner with Design, Content, Digital, and Events teams to deliver multi-channel campaigns, • Manage timelines and revisions using project management tools (e.g. Motion), • Prepare artwork for print and liaise with suppliers, • Ensure consistent, high-quality output across all platforms What We’re Looking For • 3+ years’ professional design experience (agency or in-house), • A strong portfolio demonstrating both digital and print expertise, • Advanced skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop), • Canva experience (for agile content production), • Basic HTML/CSS knowledge (for email and web assets) preferred, • Confidence in corporate and event photography, • Excellent layout, typography, and colour skills, • Strong attention to detail, • Ability to manage multiple projects and deadlines, • Self-sufficient, proactive, and confident working from brief, • Open to feedback and collaborative by nature Tools You’ll Use Adobe Creative Suite | Canva | Motion | PowerPoint | Klaviyo (or similar) | GA4 | LinkedIn & social platforms | SharePoint | Brand Centre The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (3 days in Coventry office, 2 from home), • UK travel opportunities Why Join Us? • Award-winning workplace culture, • Clear brand direction with room for creative input, • Exposure to national campaigns and large-scale events, • A supportive team environment where your work genuinely matters, • Real opportunities for development If you’re a creative professional who wants variety, autonomy, and the chance to see your work drive real business growth — we’d love to hear from you.

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the UK (UK time) and will be responsible for partnering with customers to deliver their projects, while enabling them to become increasingly self-sufficient. The Senior Customer Engagement Specialist will align with multiple teams in fulfilling day to day customer expectations. They will provide administrative and executional support to complete tasks with speed and accuracy in an agile and customer-focused environment. They will lead customer conversations, support them in launching surveys, and deliver education and training on the aytm platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. By advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimise your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. Responsibilities: • Work asynchronously across time zones using Slack as the primary communication channel., • Communicate with clarity, context, and professionalism in written async formats to keep global teams aligned without requiring real-time availability., • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turn environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders., • Provide customers with technical guidance on aytm’s platform in partnership with stakeholders., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimisation., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organise materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a scaling high growth company. Required Qualifications: • 2-3 years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills. Must be able to collaborate internally as a part of a team and externally with clients., • Ability to work in a fast-paced, deadline driven environment., • Strong organization/prioritization abilities., • Strong structured thinker with the ability to tackle ambiguous problems using logic and resourcefulness., • Ability to manage priorities and execute tasks with minimal supervision., • Proactive and committed to continuous professional development., • Proficient in using Google Workspace and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing team and remote company culture. What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.

More in Common is seeking a full-time Research and Data Analyst as we grow our team and advance our mission of building a more united and inclusive UK, where all people feel respected, better understood, and share a sense of belonging. The Analyst will serve as a key member of the UK team, supporting our core areas of research, communications, partnership, and client work. More in Common is a research agency working across the US, UK, Germany, France, Poland and Brazil to tackle polarisation and division. More in Common leads and supports initiatives to build more united, inclusive, and resilient societies. Our mission is to understand the forces driving us apart, help societies find common ground and bring people together to tackle shared challenges. In the UK, our work is best described as being part consultancy, part think tank. We provide a full suite of research services including polling and focus group research; evidence reviews and secondary data analysis; audience mapping and audience strategy; strategic communications strategy and campaign development. More in Common is a member of the British Polling Council. Our work is informed by our ground-breaking segmentation of the British public. This unique values-based lens to our quantitative and qualitative research means we can understand not only what the public thinks on the big challenges facing British society today – but crucially why they think it. Our insights help leaders in government, the media, business, and civil society to develop better strategies and communications – particularly in reaching disengaged communities far from the Westminster/London bubble – and to better navigate tricky and divisive issues. Over the last year, More in Common has published agenda-setting thought leadership on a whole range of debates facing British society – from exploring the public’s starting points on climate action and tackling crime and anti-social behaviour; to understanding how the British public is navigating major debates from trans and gender identity to the conflict in Israel and Palestine; to highlighting the public’s expectations on mental health reform and what’s next for the levelling up agenda. Our work is regularly covered in the British press and media and we’ve developed a series of partnerships with broadcasters and newspapers to deliver top-quality research insights. Through our consultancy, More in Common has also supported dozens of partners with insights and strategic communications support. We’ve helped national institutions such as the BBC, British Library and National Trust to better understand and communicate with their audiences, we’ve helped partners in government and civil society with the set-up and delivery of the Homes for Ukraine scheme, and we’ve supported a range of partners to prepare campaigns, messaging and policy proposals from the National Farmers Union to the Joseph Rowntree Foundation among many others. In 2025, More in Common has a range of exciting projects in the pipeline, including: • Refreshing our core values model with a deeper understanding of the attitudes and worldviews that shape the most important divides in Britain in 2025, • Supporting the aid sector to deliver more effective messages to reach beyond their highly engaged activist base, • Working with video game designers to develop strategic interventions with low-trust groups to tackle disinformation, • Developing new strategies to talk about men’s health issues in ways that avoid culture war traps, • Expanding our international research offer, • Working with national institutions to help them better understand their audiences and users, • Working with leading transport authorities and think tanks to help navigate backlash against active transport and public transport initiatives. DIVERSITY, EQUITY + INCLUSION We will have a better chance of uniting divided societies if our team reflects a broad range of social and cultural backgrounds, beliefs, political opinions, and life experiences. We particularly encourage applications from underrepresented and minority communities. More in Common is seeking a full-time Research and Data Analyst as we grow our team and advance our mission of building a more united and inclusive UK, where all people feel respected, better understood, and share a sense of belonging. More in Common UK is a small team with a start-up culture where everyone is expected to execute a range of responsibilities. The Analyst will serve as a key member of the UK team, supporting our core areas of research, communications, partnership, and client work. The role will report to our Research and Analysis Manager. The role will be based in our London office, with Monday-Thursday working at the office and Friday at home or the office. Analysis Translating public opinion data into insights for diverse audiences including policymakers, media, and the general public Performing analysis using techniques including cluster analysis, multi-level regression modelling, conjoint analysis and MaxDiff analysis Telling compelling stories through creative data visualisation Proactively expanding the team’s analytical capabilities Research End-to-end project management for public opinion research projects from design to execution, analysis and presentation of insights Conducting quantitative fieldwork including survey drafting and executing advanced survey experiments Upholding a culture of best research practice, including supporting global colleagues with research queries Dissemination and partnerships Managing external relationships with clients, partners and research vendors Identifying and recruiting new partners and opportunities across business, civil society and the public sector Designing insights products to disseminate our insights and research Developing press releases for journalists, including conducting data checks Drafting and co-authoring public-facing research reports and briefings Proficiency in coding in R is a requirement for this role. Beyond this, the following would be an asset: • Demonstrated expertise extracting meaningful insights from complex data sets, • Strong data visualisation skills, with the ability to communicate insights to diverse audiences, • Good understanding of statistical methods including regression modelling and hypothesis testing, • Keen interest in learning new analytical techniques, • A track record of project management, • Curiosity for understanding and engaging people, and a desire to tell new stories that focus on building upon common ground in Britain today, • An understanding of the UK political system and a keen interest in current affairs and UK public policy, • Professional background in public opinion or market research would be desirableJOINING MORE IN COMMON With around 60 staff across seven countries, each member of our team makes a vital contribution to our impact, and we put a strong emphasis on team selection and values. We look for people who: • Are strategic, rigorous, restless, energetic and creative, • Are able to think ahead and get big stuff done, • Are committed to a process of ongoing learning, • Have direct experience with and understand people from different perspectives and backgrounds, • Are excited to do work that works across political divides and that promotes shared national identities, • Are interested in reaching left behind communities, • Are excited to work with heart as well as head, • Want to be part of finding practical solutions COMPENSATION Competitive salary (between £32,500 and £42,500) along with generous leave policy; personal learning and growth budget HOW TO APPLY The application deadline is 23:59, 2 May 2025. Applications should include a CV and a cover letter (max one page). A note on cover letters: we recognise that applying for a job is time-consuming and that generative AI tools can be helpful in the writing process. However, candidates shine best when they express themselves and their ideas in their own words. We therefore recommend that applicants avoid using these tools when preparing application documents. Indicative Timeline (please note these dates remain subject to change) • Initial conversation with Research and Analysis Manager w/c 12 May, • Meetings with Team Members: From 19 May, • Written Exercise: 22-26 May, • Final panel interview with UK Director: 30 May, • We hope to make an offer to the successful candidate by 6 June 2025

About Us: DOHE is a global EdTech championing group headquartered in Singapore, with a branch in the United Kingdom.We are on a mission to transform education by leveraging technology responsibly to enhance educational quality and foster meaningful societal progress. We are building EdTech Hub, a global ecosystem designed to empower startups, foster collaboration, and strengthen innovation across the education sector worldwide.Through our Go-Together Accelerator Programme, we support EdTech founders in turning their vision into reality through tailored coaching and strategic support. Guided by our proprietary Navigator methodology, we create structured and efficient pathways to success for education innovators. Over the next decade, our ambition is to accelerate more than 5,000 EdTech startups globally EdTech Hub IT Team The EdTech Hub IT Team powers the digital foundation of our ecosystem. We design, build, and maintain secure, scalable, and reliable technology infrastructure that enables startups, partners, and stakeholders to collaborate seamlessly. From platform development and data management to cybersecurity and system optimisation, our team ensures that innovation is supported by strong and future-ready technology. By combining technical expertise with a deep understanding of the EdTech landscape, we help create an environment where startups can focus on growth — while we take care of the technology that drives it. We are building a high-impact core team of 9 professionals across engineering, product, and design. Detailed Job Descriptions are available for each role. In This Role, You'll Establish the design system on a modern framework and build the entire frontend for five portals plus EdTech Hub. Implement role-based access control and create interactive UIs that surface AI-generated reports and matching results. · Build all 5 portals and EdTech Hub frontend from scratch · Establish a shared component library and Design System · Implement role-based access control and authentication integration · Develop complex workflow UIs — multi-step approval, coaching sessions, diagnosis questionnaires · Build AI integration screens — report viewer, expert matching, recording uploads · Create monitoring dashboards, cohort tracking, and analytics views EdTech Hub IT Team EdTech Hub는 전 세계 에듀테크 스타트업 커뮤니티를 지원하고, 교육 혁신 생태계 전반의 협력을 강화하기 위해 설계된 글로벌 플랫폼입니다. DOHE Global은 현재 전 세계 스타트업의 성장을 지원하는 통합 EdTech Hub 플랫폼을 처음부터 새롭게 구축하고 있습니다. 우리는 이 혁신적인 여정을 함께할 9개의 핵심 포지션에 합류할 전문 인재를 찾고 있습니다. DOHE는 싱가포르에 본사를 두고 영국에 지사를 운영하는 글로벌 EdTech Championing Group으로, 에듀테크 스타트업이 사회적 가치를 만들고 글로벌로 성장할 수 있도록 에코시스템 (EdTech Hub) 구축 , 글로벌 액셀러레이션 프로그램 (Go-Together) , 데이터 기반 Methodology(Naviagator)를 제공하는 에드테크 전문 그룹입니다. 현재 EdTech Hub, Go-Together 등 내부 핵심 업무 시스템을 고도화하며 글로벌 팀과 함께 일할 시스템 엔지니어를 찾고 있습니다. Design the Core APIs for the unified platform, automate end-to-end business processes with a workflow engine, and safely migrate legacy data. This isn't just API development — you're architecting the entire foundation of the platform. · Design and build core domain APIs — User, Startup, Expert Pool · Automate Application → Diagnosis → KO → Coaching workflows using a workflow engine · Design the unified DB schema with audit logging and permission middleware · Architect and execute data migration from legacy DB, CSV, and SharePoint sources · Enhance and scale the existing authentication system as the platform grows · Lead backend code reviews, establish architecture and engineering standards · Senior backend engineer experiences · Python backend development experiences · Large-scale DB schema design and operations · RESTful API design and large-scale service architecture · Authentication/authorization system integration or scaling experience · Business-level English fluency required — daily collaboration with a global team Language Python 3.11+ Framework FastAPI · Django Database PostgreSQL · Redis Workflow Temporal · n8n Infra AWS / GCP · Kubernetes · Docker Tooling GitHub · Jira / Linear · Cursor [한국어] 통합 플랫폼의 Core API를 설계하고, 워크플로우 엔진으로 전체 비즈니스 프로세스를 자동화하며, 레거시 데이터를 안전하게 마이그레이션합니다. 단순히 API를 개발하는 것이 아니라, 플랫폼의 뼈대 전체를 설계하는 역할입니다. · User, Startup, Expert Pool 등 핵심 도메인의 API를 설계하고 구축합니다 · 워크플로우 엔진으로 Application → Diagnosis → KO → Coaching 프로세스를 자동화합니다 · 통합 DB 스키마를 설계하고, 감사 로그와 권한 미들웨어를 구현합니다 · 기존 DB, CSV, SharePoint 등 다양한 소스의 데이터 마이그레이션을 설계하고 실행합니다 · 기 구축된 인증 시스템을 플랫폼 확장에 맞춰 고도화합니다 · 백엔드 팀의 코드 리뷰를 리딩하고, 아키텍처와 엔지니어링 표준을 수립합니다 · 시니어 백엔드 엔지니어 · 풍부한 Python 기반 백엔드 개발 경험 · 대규모 DB 스키마 설계 및 운영 경험 · RESTful API 설계와 대규모 서비스 아키텍처 구축 경험 · 인증/인가 시스템 연동 또는 확장 경험 · 비즈니스 수준의 영어 커뮤니케이션 능력 필수 — 글로벌 팀과의 일상적 협업 · 아키텍트 마인드. 코드를 짜기 전에 시스템 전체의 구조를 먼저 그리는 분. 최적의 설계에 대한 집착이 있는 분입니다. · 빌더. 레거시를 유지보수하는 것보다, 백지에서 새로운 시스템을 구축하는 것이 설레는 분입니다. · 임팩트 지향. 5,000개 이상의 스타트업이 사용할 플랫폼을 직접 만든다는 사실에 동기부여가 되는 분입니다. · AI 네이티브. AI 코딩 도구를 일상적으로 쓰고, AI 파이프라인과의 통합에 열린 자세를 가진 분입니다. Language Python 3.11+ Framework FastAPI · Django Database PostgreSQL · Redis Workflow Temporal · n8n Infra AWS / GCP · Kubernetes · Docker Tooling GitHub · Jira / Linear · Cursor Employment: • Working hours: Full-time 40 hours a week., • Location: Remote - South Korea based, • Contract: Fixed Term Contract

Description Go.Compare has been part of the Future family since 2021 and has been helping people make smarter financial decisions since 2006. Built on the belief that choosing the right product is about more than just price, we're committed to giving customers the confidence to compare with clarity. By putting people first and making comparison simple, we help millions make informed choices every day. We’re building world-class mobile experiences that delight our users and drive real business impact. Our team thrives on clean, scalable code, pragmatic problem solving, and continuous learning. We’re now looking for a Senior React Native Engineer to take a leading role in delivering apps that work flawlessly across iOS and Android. This is more than just a development role — it’s an opportunity to influence architecture and shape the direction of our mobile platform as we move into the App space. What you'll do As a Senior React Native Engineer, you’ll bring strong technical leadership alongside hands-on development expertise. You’ll design scalable architecture, drive best practices, and work closely with product managers, designers, and backend teams to deliver seamless mobile experiences. This is a high-impact role where you’ll own critical parts of the codebase, solve complex technical challenges, and actively support the growth of less experienced engineers. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to help make key decisions that are inline with the technical roadmap and platform. You should be able to clearly explain those decisions to the wider team (both technical and non-technical). What you’ll bring • Experience in mobile development specifically in React Native and cross-platform development, • Strong expertise in TypeScript with advanced type patterns, generics, and type-safe development practices, • Deep knowledge of state management including Redux Toolkit, Redux Saga, and Zustand for complex application state, • Cross-platform understanding of iOS and Android platform differences, native modules, and device compatibility, • Strong testing background using Jest, React Native Testing Library, test-driven development, and maintaining high code coverage, • Proven debugging skills with React Native profiling tools, Sentry crash reporting, and performance optimisation techniques, • REST API integration expertise using Axios, authentication handling, error management, and data transformation ▪ DevOps experience with CI/CD pipelines, app store deployments, Expo development, and Firebase integration, • Excellent collaboration, communication, and mentorship skills for working with cross-functional teams and guiding junior developers What we offer • Uncapped leave, • Enhanced parental leave, • Discounted rates with Dental care and Private Medical care, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend scheme - with payment following the successful hire., • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan, • Salary sacrifice Pension scheme up to 5% match, • Free drinks and snacks in our offices The expected range for this role is £55,000- £65,000 This is a UK remote working role Internal job family level Technology 5 Inclusion and Diversity at Future At Future, we’re working to attract, retain and foster diverse talent, educating our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive. Find out more about Our Future, Our Responsibility on our website. If you need any reasonable adjustments, please let us know and we'll be happy to support you. #LI-Hybrid #LI-HLK1

Collabora is looking for a passionate and enthusiastic open-source software developer, with good knowledge of at least one of OpenGL or Vulkan, to join our ever growing geographically-distributed Graphics domain team. \n Required Skills • Good knowledge of at least one of the OpenGL or Vulkan APIs, • Experience developing on Linux systems, • Knowledge of open source development methodologies and relevant open source communities, • Good English language skills (both verbal and written), • Ability to work and communicate in an online fully distributed environment Desirable Skills (The below are skills that to some degree will be useful at the start of your career within Collabora. Training and opportunities for development will be offered) • Experience profiling and optimizing application's use of the GPU, • Experience with developing GPU compilers, • Direct contributions to the Mesa 3D Graphics Library, • Experience leading teams to understand and define constraints, requirements and solutions, • Good communication with customers and upstream communities, • Self-learning skills to get sufficient knowledge of Collabora's services, business model, project delivery life cycle and other related technical domains \n Collabora's Graphics team contributes to the entire Linux Graphics stack, from the Linux kernel up to the display servers, including but not limited to GPU and display kernel drivers, Wayland/Weston, OpenGL, Vulkan and other open-source graphics drivers within the Mesa 3D Graphics Library for different customers’ projects in various market verticals. #LI-Remote

Who we are:At Mediafly, we help the world’s top revenue teams work smarter and achieve measurable impact. Our platform brings together sales enablement, content, and performance insights so sellers have the coaching, tools, and intelligence they need to succeed. By weaving value selling into every workflow, we empower teams to accelerate deal cycles, boost win rates, and prove ROI. For you, that means joining a company where innovation meets purpose—where your work helps businesses deliver more meaningful buyer experiences and drives results that truly matter. You’ll be part of a collaborative, growth-focused team that values expertise, creativity, and human connection. We’re looking for a talented Midweight Designer to join Mediafly. In this role, you’ll be an integral part of our Creative Services team, driving the development of high-impact design solutions across a variety of internal and commercial projects. As part of the design studio, you’ll work across multiple assignments simultaneously, with design work spanning UI/UX design within Mediafly’s platform, as well as presentations, eBooks, one-pagers, video & motion pieces, social media ads, digital assets, and printed materials. You’ll collaborate closely with team members and internal stakeholders to create visually compelling, on-brand designs that engage audiences and meet both client goals and Mediafly’s creative standards. Please attach your portfolio to your application! • Highly creative, detail-oriented, and forward-thinking., • Ability to manage multiple projects with tight deadlines in a fast-paced environment, and work within multiple disciplines., • Strong sense of visual layout and user-centric design., • Solid understanding of branding and visual storytelling., • Excellent communication, collaboration and organisational skills., • An expert in Adobe Creative Suite (Illustrator, InDesign, Photoshop) and Microsoft PowerPoint., • Skilled in After Effects and knowledge of motion principles., • Experience of working on UI/UX projects, in Figma and WordPress., • Knowledge of Wordpress, HTML and CSS is an advantage but not a requirement., • Partner with our team’s Designers, Account Directors, and Project Delivery Managers to develop initial design concepts to be shared with clients., • Refine and evolve designs based on client feedback and internal creative direction within project timelines., • Create designs that adhere to client brand guidelines., • Take ownership of your work, ensuring accuracy, brand alignment, and adherence to Mediafly design standards., • Contribute to Mediafly’s design system and creative library, pushing the boundaries of engaging design within our products and software., • Collaborate on projects with other designers., • Present ideas and demonstrate design concepts to the Creative Services team., • Familiarize yourself with broader studio work to continue to learn from other designers., • Stay up-to-date on design trends, tools, and software, AI agents/software, and share insights with the broader team., • Self motivated, proactive and excited to acquire new skills to continuously learn and share with the team., • Provide feedback and knowledge-sharing to enhance the team’s design skillset., • Where needed, create training materials or helpful tip guides to further develop the design studio’s capabilities., • Understand Mediafly’s software to provide recommendations to the team that marry the best design with the capabilities of our software., • 4+ years of experience as a graphic designer., • Must have experience in an agency or in-house environment., • Degree in Graphic Design or equivalent experience.£30,000 - £35,000 a yearAt Mediafly, we are committed to fostering pay equity and transparency, which are essential to creating a fair and inclusive workplace. We believe that clear and open compensation practices help build trust and ensure that all employees are compensated fairly for their contributions. The specific salary offered for a role will be determined by a variety of factors, including your individual skills, experience, geographic location, and other relevant considerations. The salary range listed is a typical starting point for this role, but at Mediafly, your potential doesn’t stop there! We believe in rewarding talent, curiosity, and impact, which means there’s plenty of room to grow your career, and your compensation, over time. Join us, and you’ll have the chance to take on new challenges, expand your skills, and advance in ways that reflect your contributions and ambition. Why Mediafly?Fully remote based in UKFlexible working hoursFlexible Time Off & Paid HolidaysCompetitive SalaryPension matchTransparent Career PathsLearning & Development StipendGenerous Company Paid Parental LeaveRemote and Learning & Development StipendsWork in a creative environment with high energy Mediafly is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome people of different backgrounds, experiences, abilities and perspectives and encourage all interested individuals to apply. Thanks to our commitment to employee experience, Mediafly has been recognized as a Best Place to Work from Crain's, Inc. and BuiltIn. Mediafly's HQ is based in Chicago, IL.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Role: We are seeking an experienced Frontend Developer to join a small, agile consultancy team on a contract basis. This is a remote-first role suited for someone confident in delivering high-quality frontend solutions using React, JavaScript, and Node.js, and who enjoys mentoring others. You'll play a key role in shaping product features while supporting and mentoring a junior developer on the team. Key Responsibilities: Design and implement responsive, maintainable frontend applications. Collaborate with designers, backend developers, and clients to deliver polished UI/UX. Build reusable components using React.js and related technologies. Integrate with Node.js backend services and RESTful APIs. Write clean, efficient, and well-documented code. Ensure cross-browser compatibility, accessibility, and performance. Provide technical guidance and mentorship to a junior developer, supporting their growth and code quality. Participate in agile ceremonies and code reviews. Required Skills: 3+ years' experience in frontend development. Expertise in JavaScript (ES6+), React.js, HTML5, and CSS3. Familiarity with Node.js in a frontend or full-stack environment. Strong grasp of responsive design and frontend performance best practices. Experience with version control systems (e.g., Git) and frontend tooling (Webpack, Babel, etc.). Excellent communication skills and ability to work independently in a remote setup. Previous experience mentoring or guiding junior developers is a strong plus. Nice to Have: Experience with TypeScript. Familiarity with testing frameworks (Jest, React Testing Library, Cypress). Exposure to CI/CD workflows. Background working with startups or small consultancy teams. Contract Details: Rate: Approx. €300/day (DOE) Start Date:ASAP Duration:3-6 months, with potential to extend Location: Remote (must be based in Ireland) Client: Small consultancy delivering modern web applications

We are looking for a passionate and enthusiastic open-source software developer, with contributions to the Mesa 3D Graphics Library, to join our ever growing geographically-distributed Graphics domain team. The Graphics domain team is contributing to the entire Linux Graphics stack from the Linux kernel up to the Graphics toolkits including but not limited to DRI and kernel-mode graphics drivers, Wayland/Weston, OpenGL, Vulkan, OpenGL/EGL and other open-source Graphics drivers within the Mesa 3D Graphics Library for different customers’ projects in various market verticals. \n Key Responsibilites • Discussing technology with clients and represent Collabora at conferences and trade shows to demonstrate and promote our leadership in the open source arena, • Analysing client problems and designing solutions leveraging open source technologies and Collabora's technical expertise, • Defining and scoping client projects in collaboration with the delivery team, • Contributing publicly to open source projects to ensure Collabora's continuing technical leadership, • Gain working knowledge of customers’ products, applications, technical and business strengths and target markets, • Understanding client needs and reconciling time constraints, available technologies and resources, and open source best practices Required Skills • Experience with direct contributions to the Mesa 3D Graphics Library: OpenGL, Vulkan, DRI, Gallium drivers..., • Linux experience, • Knowledge of open source development methodologies and relevant open source communities, • Good English language skills (both verbal and written), • Ability to work and communicate in an online fully distributed environment Desired Skills • Experience with CI (Jenkins/LAVA, GitLab CI in particular) and testing (Piglit, GL/Vulkan CTS, dEQP) is a plus, • Self learning skill to get sufficient knowledge of Collabora's services, business model, project delivery life cycle and other related technical domains, • BS/BA or experience in the role of Engineer \n Collabora is a software consultancy specializing in bringing companies and the Open Source community together. We combine years of Open Source software leadership with an understanding of the challenges that businesses, non-profits, and governments face. Collabora brings deep technical expertise in system integration & architecture, graphics, multimedia, web engines and communications to a number of market verticals, including mobile, IVI / automotive, set top box / smart TV, and a range of other specialized embedded applications. Collabora has the unique business model of enabling enterprises to leverage Open Source software in their solutions. Having worked with notable industry leading companies in the automotive, aerospace and handset mobile verticals amongst many others, Collabora has established a broad customer portfolio. #LI-Remote

THE POSITION Our roster has an opening with your name on it We’re growing our Market Making Engineering team that works on some of the coolest software in the industry - the systems that quote, price, and manage risk in real time for high-volume, high-velocity sports markets. This work spans the full RFQ/quote lifecycle (request → quote → accept → outcome) in low-latency, event-driven services. The team you will join works with quantitative analysts and trading/risk stakeholders to implement and run market making strategies, while proactively identifying opportunities for technical innovation within the Risk and Trading organization. Our stakeholders are the people who establish prices and manage risk for the #1 sports book in America! We’re looking for a Senior Staff Software Engineer. As a Senior Staff Software Engineer, you will lead an empowered, multidisciplinary team, autonomously tackling complex challenges that provide the very best experiences and products for a growing community of millions of players. The ideal candidate will have the confidence to propose pragmatic solutions to complex problems and be eager to learn from and educate others. You will help make technical decisions that will impact the broader organisation. This necessitates empathetic communicators with a commitment to outreach, documentation, assisting others, and continuous improvement. THE GAME PLAN Everyone on our team has a part to play • Experience in both quantitative modeling practices and coding. You will be assisting in the creation of models/strategies and working with other engineers on your team to productionalize this software., • You work in project ideas with stakeholders, and peers, • You own parts of product and technology & become subject matter experts, • You write simple and extendable code following standards and best practices. You test your code thoroughly, • You help balance customer requirements with the team requirements, • You lead team evolution by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews, • You classify, store, and handle data in accordance with FanDuel policies, • You track security risks and mitigate and/or escalate them in a timely manner, • You focus on operational excellence, constructively identifying problems and proposing solutions, • You take on projects and make software enhancements that improve the team software and processes, • You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it, • You are able to train new team-mates on how your team's software is constructed, how it operates, how secure it is, and how it fits into the bigger picture, • Your influence extends beyond the team at and org level, • You foster a constructive dialogue and seek resolutions in a professional way, • You help recruit and interview for your team, • You estimate stories/tasks accurately and deliver them in time, • You mentor and help to develop others, • On-call rotation where required. You provide excellent customer support, • You keep yourself up to date with market standards, open-source frameworks, • You build and evolve components that support real-time quoting and decisioning with careful attention to latency, throughput, and correctness, • You implement and maintain risk controls and guardrails (e.g., exposure checks, limits, throttling/filters, kill switch patterns), • You ensure high-quality decision logging so strategies can be debugged, replayed, and improved using real quote/fill outcomes, • You partner with quants and stakeholders to define and monitor key metrics (e.g., quote ratio, win rate, expected vs realized margin, exposure/capital utilization), • Most importantly, you are; humble, pragmatic, self-managed, thirsty for knowledge, never satisfied and always challenging the norm. Responsible for the state of the code you both inherit and produce, • Creative problem-solving ability, • A passion for learning and always getting better THE STATS What we’re looking for in our next teammate • BA/BS degree in Computer Science or related software engineering field, or equivalent practical experience. 7+ years of relevant work experience OR 5+ years of relevant work experience with a MS in Computer Science or related technical field., • At least one frontend specialisation in any of the following: building native apps (Kotlin, Swift) or web apps using React (JavaScript or TypeScript) or hybrid apps using React Native, • Experience building or contributing to an advanced shared library, design system, or SDK, • Understanding of modern architectures, design patterns, and platform nuances, • Knowledge of web libraries and frameworks, such as Typescript, React, Angular, and/or Bootstrap, • Familiarity with full stacks, single-page applications and/or micro frontends, • Expert experience with testing concepts, test tools, and integrating testing and best practices in the SDLC, • Strong sense of ownership, urgency, and drive., • Familiarity working in an Agile environment, • Passion for working within a fast-paced environment and can adapt to change PLAYER BENEFITS We treat our team right From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect: • An exciting and fun environment committed to driving real growth, • Opportunities to build really cool products that fans love, • Career and professional development resources to help you refine your game plan for owning and driving your career and development, • Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another Diversity, Equity and Inclusion FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgment or harassment. Our focus is on developing employees so that they reach their full potential. The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you!

We’re looking for a UK-based Full Stack Developer to join our team on a 3-month contract, with a focus on backend development using .NET 8. The project is part of a modern, enterprise-grade platform, and while full-stack experience is essential, the day-to-day work will be heavily backend-oriented. This is a fully remote role, ideal for someone confident working independently across a well-structured codebase, with experience in high-quality delivery across C#, APIs, and SQL. Core Skills & Experience Backend: • C# with .NET 8, • Building and maintaining RESTful APIs, • SQL Server - strong query skills, stored procedures, indexing, performance tuning, • Clean architecture and separation of concerns Frontend: • ReactJS v6, • TypeScript (strict mode), • React Router, Redux (or similar state management), • SCSS, CSS Modules, normalize.css Testing: • Backend: xUnit or equivalent for unit/integration tests, • Frontend: Jest, React Testing Library, • Writing clean, testable code with good coverage General: • Git and feature-branch workflows, • Jira (or similar tools), • Agile development practices, • Ability to work independently in a remote setting Nice to Haves: • Experience with SSO integration, particularly using Azure Entra ID / OpenID Connect / MSAL, • Familiarity with AG Grid, • Exposure to Azure services, • Awareness of accessibility and performance best practices

We are working with a highly successful, niche fintech based in London that is looking to hire a Quant Developer with experience in option pricing models. They are a remote‑first and profitable business planning to grow their team. We can share further details with qualified candidates. Responsibilities: • Enhance and extend the financial analytics library by adding support for new products, models, and calculations while maintaining high engineering standards., • Deliver meaningful improvements to client experience by optimising performance, scalability, and reliability across the platform., • Collaborate closely with the wider engineering and quant teams to influence architecture, design, and best practices. Requirements: • Approximately 5 years of experience in a quant or developer role within a financial institution or fintech., • Strong understanding of the fundamental economics of financial derivatives., • Hands‑on experience calibrating models to market data for real‑time or trader‑facing use cases., • Comfortable working within large, complex, and evolving codebases., • A collaborative, feedback‑oriented mindset.

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow. 🎁 📍Remote |💰Competitive Salary + Benefits About the roleWe’re looking for a detail-oriented and proactive Partner Operations Assistant to join our team on a fixed-term contract until the end of April. In this role, you’ll help bring our product portfolio to life — setting up new products and keeping existing content sharp, accurate, and aligned with our brand. It’s a brilliant opportunity for someone who thrives in a fast-paced environment and enjoys working with both content and process. • Create and set up new products in our content management system, ensuring all information is accurate, compelling, and aligned with brand guidelines., • Update and amend existing product content, including copy, pricing, and imagery, to maintain quality and accuracy., • Assist with image editing and the organisation of the product image library., • Support the team with ad-hoc tasks and projects, ensuring deadlines are met., • Excellent attention to detail with strong organisational and time management skills., • Confident communicator with strong written English skills., • Ability to multitask and work effectively in a fast-paced environment., • Proactive and adaptable, with a willingness to learn and take on varied tasks., • Familiarity with content management systems or e-commerce platforms (desirable but not essential)., • Basic image editing skills (e.g., Photoshop) would be a plus.What’s in it for you?We believe in empowering our team to do their best work. Enjoy: 💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes. 💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices. 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working. 📈 Career Growth: Learning allowances, coaching, and development programs. 🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days. Want to see more? Check out our Linked In pages below:_ Our Ways of Working:We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond. Unless specified otherwise, most of our team works from the London office 2 days per week as part of our hybrid approach. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid writing responsibilities with pre-sales consultancy tasks, including proposal development, SoW creation, and sales collateral generation. You will work closely with sales owners, technology practice leads, and delivery teams to craft persuasive and technically sound submissions that help convert opportunities into wins. This includes producing high-quality written material for bids, RFPs, proposals, case studies, and maintaining a library of reusable content. Key Responsibilities Bid & Proposal Development: • Manage and write compelling, compliant, and persuasive responses to bids, RFPs, and tenders., • Liaise with technical and delivery teams to capture content, validate feasibility, and ensure alignment with client requirements., • Review, edit, and format all responses for clarity, accuracy, and impact., • Ensure timely bid submissions while maintaining quality and adherence to internal review processes., • Conduct research into client organisations, procurement needs, and competitor activity to tailor proposals effectively. Pre-Sales Consultancy: • Actively support opportunity qualification and development through to conversion., • Collaborate with the sales team to understand client challenges and business drivers., • Create and maintain Statements of Work, proposals, presentations, and commercial models using standard templates., • Engage with practice leads to represent technical capability in written form (not as a solution designer)., • Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: • Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers., • Keep the bid content library current and searchable using tooling such as Copilot or knowledge management systems., • Assist in standardising engagement models and proposal frameworks across service lines., • Collaborate with marketing to contribute to press releases and customer references. Skills and experience: • Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally in IT services., • Track record of writing successful bids, especially in the UK public sector (including GDS and Crown Commercial Frameworks)., • Experience working on both outcome-based and contingent resourcing bids., • Understanding of technology concepts such as SaaS, Microsoft (.NET, Dynamics), legacy modernisation, or data analytics., • Ability to manage multiple concurrent bid or proposal efforts under tight deadlines., • High-level technical understanding and ability to translate technical concepts into client-focused messaging., • Excellent stakeholder management - capable of engaging C-level stakeholders and collaborating cross-functionally., • Familiarity with tools such as Tussell, Stotles, and Microsoft Office Suite. Benefits • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities.

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

In this decade, the world will create Artificial General Intelligence. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will define the winners. These companies will move faster than anyone else. They will attract the world's most capable talent. They will be on the forefront of applied research, engineering, infrastructure and deployment at scale. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. They will create powerful economic engines. They will obsess over the success of their users and customers. Poolside exists to be this company: to build a world where AI will be the engine behind economically valuable work and scientific progress. We believe the fastest way to reach AGI lies in accelerating software development itself, by reshaping the developer experience with agentic systems, coding assistants, and the frontier models that power them. We deploy these systems directly into the development environments of security-conscious enterprises. We were founded in the US and have our home there, but our team is distributed across Europe and North America. We get our fix of in-person collaboration (and croissants) in Paris each month for 3 days, always Monday-Wednesday, with an open invitation to stay the whole week. We also do longer off-sites once a year. Our team is a multidisciplinary blend of research, engineering, and business experts. What unites us is our deep care for what we build together. We’re in a race that requires hard work, intellectual curiosity, and obsession; to balance this intensity, we’ve assembled a team of low ego and kind-hearted individuals who have built the special culture Poolside has. By building collaboratively and with intention, we create a compounding effect that moves the entire company forward towards our mission: reaching AGI through intelligence systems built for software development. This is a role for someone who holds the bar across everything Poolside puts into the world. You'll work across the full surface area of our experience. Product, marketing, systems, and brand; bringing the same level of craft and attention to a complex product flow as you do to a polished marketing page. You'll write reusable, production-quality code alongside your design work, contributing components and systems that the engineering team actually builds on. You'll partner closely with other Designers and Design Engineers on brand and external surfaces, and with Product Engineering on implementation. The scope here is intentionally wide. We're a small team with cross-pollinating skillsets, and this person raises the quality of everything around them. Not by owning a narrow lane, but by holding a high visual bar across the whole company and knowing how decisions in one surface ripple into another. YOUR MISSION To set the experiential standard for Poolside, ensuring everything we ship, across every surface, reflects the quality of the intelligence behind it. Own the quality and consistency of Poolside's design across product, marketing, brand, and systems surfaces. Build and evolve our design system; not just a component library, but a design pipeline that scales with the company. Write reusable, production-quality frontend code: components and systems others can build on, not one-off pages. Partner with Design Engineers on external-facing surfaces, ensuring brand and marketing reflect the same bar as the product. Collaborate with Product Engineering to bring design system work into production and keep it alive as the product evolves. Hold the visual bar across the team. Your taste and judgment should be raising the standard for everything around you. Visual craft; high polish, typographic sensitivity, and attention to detail across product and brand contexts. You produce work that looks as good as it functions. Experience designing across the full experience of a company: product, marketing, design systems, and brand. Not a specialist in one. Proficiency producing reusable, clean frontend code. Components and systems, not just one-off pages. A genuine history of building with code: scripts, tools, personal projects shipped from scratch. You can speak concretely to what you built and why. Genuine familiarity with developer workflows; version control, local environments, the command line, deployment pipelines. Not as a curiosity, but as your natural habitat. Deep experience designing for developer tools specifically, not general consumer or enterprise products. Experience building design systems, not just maintaining them, but defining the pipeline and getting others to adopt it. Systems thinker: you see how decisions in one surface affect another and design accordingly. Intro call with one of our Designers Design interview with a Design Engineer (Brand). Come with 1–2 projects you forged, not just executed Technical interview with a Product Engineer. Expect questions on how you build and think about developer workflows Team fit call with the People team Final interview Fully remote work & flexible hours 37 days/year of vacation & holidays Health insurance allowance for you & dependents 16 weeks of flexible, full-pay parental leave Well-being, always-be-learning & home office allowances Company-provided equipment Frequent team get togethers Diverse & inclusive people-first culture

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.