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Key Responsiblities Applications close: Tuesday, 10th February 2026 at 5:00 pm The Finance Assistant will assist with the processing of accounts payable and accounts receivable transactions in a small finance team, as well as being the Finance main point of contact between Japan House London and Japan’s Ministry of Foreign Affairs. The Finance Assistant will be responsible for ensuring that all finance documents are translated and submitted to MoFA according to the agreed contract.The role will extend to all areas of accounts payable from authorisation through to payment, and the Finance Assistant will have an integral role to play in the month-end reporting. The Finance Assistant will also be required to support the Financial Accountant and the Finance Director with the preparation of financial reports for upper management. KEY RELATIONSHIPS Internal • Finance Team, • Director General of Japan House London, • Executive Management Committee members, • Budget holders across Japan House London External • The Ministry of Foreign Affairs in Tokyo (MoFA), • Commercial Operators (Retail and Restaurant), • External Auditors KEY RESPONSIBILITIES Accounting • Process high volumes of supplier invoices accurately in a timely manner and with great attention to detail, ensuring correct coding, approvals, and documentation., • Proactively manage the invoice workflow, including chasing approvals, resolving discrepancies, and preventing backlogs., • Prepare and execute payment runs (BACS and international payments where applicable in line with internal controls), • Reconcile supplier statements and investigate unmatched or disputed items., • Liaise with suppliers and internal stakeholders (project managers, operations and restaurant) to resolve invoice and payment queries., • Work as part of a team to assist with the raising of sales invoices., • Assist with the month-end close, including processing of accounting journals and reconciliations (inc. bank) as required, • Assistance with ad hoc finance projects as they arise, • Deal with ad hoc queries as necessary MoFA Liaison • Act as main point of contact between Japan House and Japan’s Ministry of Foreign Affairs on finance-related issues, coordinating and processing finance and accounting-related matters., • Assist in the submission of financial reports and documents required from MoFA in Japanese, including creating approval letters, invoices and reports., • Ad hoc translations and document preparation/submission along with the Finance Director., • Arranging informal meetings with MoFA staff and keeping notes of matters discussed., • Translation work for various emails and documents., • Such other duties and activities as may be required from time to time Skills, Knowledge & Experience Essential • At least two years of experience in a finance or accounts-based role, • Fluent in both written and spoken English and Japanese, with a high proficiency in business language standards, • Excellent Excel skills including pivot tables and VLOOKUP, • Competency in MS applications including Word and PowerPoint Desirable • Finance qualification or degree from an accredited college, or working towards this, • Knowledge of Xero or any other ERP systems would be an advantageCAPABILITIES, • Ability to work independently as well as collaboratively, • Excellent interpersonal and communication skills, • Excellent time management skills, including the ability to prioritise and work to strict deadlines, • Proactive, self-starter attitude; helping to improve processes and reduce the likelihood of errors, • Alignment with Japan House London Values of Omotenashi, Integrity, Cultivation, Open-ness and Shared Passion Work Environment • Our aim is for a flexible approach to work locations, balancing regular on-site presence and working remotely. For this role we anticipate an average of 2-3 days per week on site., • Some duties will be carried out in Japan House London public spaces, • Office is based at Japan House London, Kensington High Street., • Normal working hours are seven hours per day, five days per week, with core hours from 10am to 3pm. Benefits • Generous holiday allowance – up to 36 days per year inclusive of public and bank holidays, • Group life insurance scheme, • Health & Wellbeing app including remote GP service and access to counselling, physiotherapy and life coaching services, • Cycle to work scheme, • Employee discount for the Japan House Shop and Stand, • Discount platform for high street shops, • Access to perks and discounts local to Kensington High Street, London, • Personal learning budget after 6 months’ service About us At Japan House London we offer the opportunity to experience the best and latest from Japan. Located on London’s Kensington High Street, the experience we cultivate is an authentic encounter with Japan, engaging and surprising even the most knowledgeable guests. Presenting the very best of Japanese art, design, gastronomy, innovation, and technology, we work to deepen the visitor’s appreciation of all that Japan has to offer. At the same time, we cultivate our own understanding of Japan and Japanese cultures.

At Wordbank, we help global streaming brands reach and inspire users wherever they are in the world. We deliver locally impactful creative and marketing strategies that drive seamless UX and meaningful engagement. What sets us apart is our mindset: rooted in operational excellence, elevated by human creativity, and guided by our values as a certified B Corp. Whether you're with us for an ad-hoc project or a long-term collaboration, you are an integral part of what makes Wordbank thrive. THE ROLE Wordbank is seeking experienced, Spanish speaking, Graphic Designers for an ongoing project with a renowned international streaming service. This project focuses on localizing title image content for various global markets. As part of the team, you will be responsible for recreating English title images (logos) in your native language. While translations will be provided, your role will involve designing visually compelling and culturally appropriate localized titles and logos for TV shows and movies. We’re seeking designers who are able to create both 2D and 3D graphics from scratch based on detailed specs and a brief, who can provide consultation on what designs will work for the target market, and who are excited about working in a deadline-driven team environment in a virtual capacity. Designers need to have access to their own Photoshop and Illustrator, and 3D design software (Blender, Maya etc). We'll be managing the workflow through JIRA, our project tracking system, on which we can provide training. This is an ongoing freelance engagement, and if hired, we request that you are available to design at least 2 titles per week. The standard turnaround time for a title is 8 hours. We require a test as part of the evaluation process and will first need a signed NDA since the test includes client-specific information. This NDA is primarily for confidentiality purposes and does not require you to commit to the project. You retain all rights to withdraw your application at any time during the hiring process. REQUIREMENTS Language & Cultural Expertise Must be a native speaker of the target market's language: Spanish for Spain Strong understanding of cultural nuances and design preferences Experience adapting designs while ensuring cultural relevance and avoiding offensive imagery Graphic Design & Typography Minimum of 3 years of experience in graphic design and typography Expertise in handling different language scripts (e.g., CJK, Cyrillic, Arabic) and their layout challenges Awareness of text expansion/contraction and its impact on spacing and readability Familiarity with right-to-left (RTL) and vertical text layouts for languages such as Arabic, Hebrew, and Japanese Software Proficiency Required: Adobe Photoshop, Illustrator, After Effects and JIRA (access provided) An Internet connection with a minimum speed of 2 Mbps up and down (4 Mbps preferred) 3D Design & Typography Proficiency in 3D modeling and texturing using Blender, Maya, 3ds Max, or Cinema 4D Experience working with localized fonts and scripts in a 3D space Knowledge of rendering engines such as V-Ray, Arnold, Redshift, or Eevee Strong understanding of UV mapping and texturing workflows for localized title assets Ability to handle 3D file formats including FBX, OBJ, and GLTF Additional Skills Ability to adapt and redesign iconography to suit different cultural contexts Strong attention to detail in maintaining brand consistency across localized assets RATE We have a set flat rate of $105 offered per working title. PAYMENT We settle invoices via Wise at the end of month following the month of the invoice. We do not use payment methods like PayPal or Moneybookers. WHY WORDBANK? We're a marketing localization agency who helps brands scale global growth with innovative marketing, creative & tech solutions. Partnering with the world’s leading streaming and entertainment brands, we deliver custom solutions to their hardest problems. We operate with integrity, balancing people, planet, and profit, and we’re passionate about making a difference for our clients, our team, and our global community. We prioritize talent, autonomy, and impact to create a culture where people thrive and the company excels. Our Values in Action Drive: We are passionate and results-oriented. Connection: We build strong relationships and foster collaboration. Excellence: We strive for the highest standards in everything we do. Care: We value empathy and support for our team and clients. Creativity: We encourage innovation and out-of-the-box thinking. Equal Opportunity Employer We believe in equality, diversity and inclusion. We are committed to welcoming, respecting and valuing people for who they are. We are an equal opportunity employer committed to attracting, retaining, developing, and promoting the most qualified people of all backgrounds, regardless of race, colour, age, religion, gender identity, HIV status, marital status, past or recent military status, past incarceration, sexual orientation, national origin, citizenship status, ancestry or any other characteristic, including any physical (including pregnancy) or intellectual disability, and/or any other protected class under global, federal, state, or local law. If you seek accommodations during the recruitment process, please let us know in your application. Your application has been successfully submitted! _

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Embark on an exciting career journey in Athens, Greece! We are seeking dedicated and enthusiastic Japanese-speaking customer service representatives to support our clients in the automotive industry. This role offers a unique opportunity to work in a vibrant environment while assisting customers with their inquiries and ensuring their satisfaction with our automotive products. If you have a passion for customer service and a love for the automotive sector, we want to hear from you! • Provide outstanding customer support to Japanese-speaking clients through various channels including phone, email, and chat., • Address inquiries related to automotive products, resolve issues promptly, and ensure high levels of customer satisfaction., • Maintain comprehensive knowledge of the company's offerings to provide accurate and helpful information to customers., • Document customer interactions in the company's CRM system to maintain detailed and accurate records., • Collaborate with team members to improve service processes and share insights on customer needs., • Participate in training sessions and meetings to enhance customer service skills and product knowledge., • Contribute feedback on customer experiences to help refine service strategies and improve overall satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and customer service skills with a focus on problem-solving., • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously., • Previous experience in customer service, especially within the automotive industry, is advantageous., • Familiarity with CRM systems and customer support tools., • A positive attitude, adaptability, and eagerness to learn about automotive products and trends., • Willingness to relocate to Greece, • Passport of any EU country., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

About Our Client Our client is a family-run Japanese company with more than 200 years of history. It has two divisions: Food for human consumption and pet food. In Japan, they have established themselves as a leader in the pet food industry, thus also becoming a leader in sales. They are characterized by the extensive catalogue of products that includes their iconic product, which has revolutionized the industry and is the world’s number 1 Cat Treat brand. Thanks to the growth that they have had in recent years, they have become the No.1 brand of pet food in Japan and are also expanding internationally to make pets and their owners around the world happy. About the Role In this position, you will assume complete responsibility for the UK Pet Independent channel for the company's UK operation. You will have full autonomy to grow this channel from a challenger brand to a household name. You will manage their selected wholesale distributor and grow our brand’s market share and market penetration. Key Responsibilities • Achieve monthly, quarterly and annual targets for sales and recommendation of the Ciao and Inaba brands through the effective management of existing accounts and the acquisition of new business., • To achieve new Pet Independent conversion numbers in line with targets and target Pet Independent stores and small chains, using well developed sales and negotiation skills to win new business., • To achieve KPIs for Strategic Plan focus areas, including NPD and in store initiatives, • Effective management of customer through optimised contact and visit strategy ranging from routine visits, quarterly reviews, staff training, category relays, advocacy days., • To acquire and maintain a high level of technical product knowledge to facilitate conversations will all levels of store staff., • To deliver training tailored to store requirements when needed, to achieve sales and recommendation objectives., • Thorough understanding of customers strategy and competitor activity and create awareness internally through networking to ensure an appropriate feed into the channel business planning process., • Develop and implement a jointly agreed Customer Business Plans to achieve targets in line with Channel strategy, delivering excellent execution of Key Sales Fundamentals. Skills Required • They are looking for candidates who are passionate about Pets and Pet Independent Businesses. You will have already demonstrated successful performance within sales and will be passionate about building high value customer relationships, be able to demonstrate strong commercial acumen and have a strong and determined focus on delivering results., • You will be self-driven and able to demonstrate your experience of delivering new business wins vs. stretching targets. Your ability to adapt your communication style to a broad range of decision makers, be resilient in the face of challenging situations and be able to influence both internally and externally will be key., • A proactive nature with commercial awareness and excellent numeracy skills, • Business development experience essential, • Pet Independent channel experience is beneficial, • Knowledge of pet industry beneficial, • Highly proficient in Excel and comfortable using other Microsoft Office programs - IT literate Makes good use of insightful information and is naturally analytical, • Organised and adept at planning and prioritising workloads, • Ability to travel within designated geographical territory

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