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Our Local Authority client based just outside of Liverpool are seeking an experienced IT Procurement Category Manager to lead and manage procurement activity across the IT and Technology category, ensuring the delivery of compliant, value-for-money procurement solutions that support organisational objectives. The role provides expert procurement advice to senior stakeholders, manages complex and high-risk procurements, and drives the development and implementation of category strategies in line with the Procurement Act 2023, Contract Procedure Rules, and best practice. Key Responsibilities Lead end-to-end procurement and tendering activities for IT, Data and Technology. Develop and implement category strategies that deliver value for money, social value and risk mitigation. Provide specialist procurement advice and guidance to service areas, project teams, senior management and suppliers. Ensure compliance with the Procurement Act 2023, Contract Procedure Rules and relevant procurement legislation. Support market engagement, sourcing strategies, tender evaluations, contract negotiations and contract awards. Build strong relationships with internal stakeholders, suppliers and external partners to support strategic procurement objectives. Monitor contract performance, maintain the Contracts Register and support effective contract renewal planning. Produce reports, management information and recommendations for senior leadership, Cabinet and committee reporting. Champion procurement best practice, innovation, sustainability and the use of technology to improve procurement outcomes. Support the development and supervision of procurement staff, providing coaching, training and professional guidance. Key Requirements Significant experience in public sector procurement and category management. Strong knowledge of procurement legislation, contract management and strategic sourcing practices. Proven ability to manage complex procurement projects and deliver successful commercial outcomes. Excellent stakeholder management, negotiation and influencing skills. Experience of using e-procurement systems and procurement technologies. Strong analytical, report writing and presentation skills. Ability to balance competing priorities and manage multiple projects to tight deadlines. Relevant professional procurement qualification (e.g. CIPS) or equivalent experience desirable. Success Measures Success in this role will be demonstrated through delivery of procurement savings and outcomes, compliance with legislative requirements, positive audit findings, stakeholder satisfaction, effective supplier relationships, successful contract management and the achievement of social value and organisational priorities

Your new company One of the leading independent tax and accounting advisory firms in the North West, our client is headquartered in Liverpool, employing over 100 staff, and provides expert services to a wide variety of SMEs and large groups, with everything from registering for self-assessment and forming a company, to raising funds for growth and planning for exit. Your new role The Private Client Assistant Manager will be part of a growing team of advisors and specialists who provide high-quality tax and compliance services to personal tax clients, including high-net-worth individuals, trusts and estates. Dealing with tax compliance matters for personal tax and trust clients, ensuring a first-class service is delivered. Preparation of tax returns, ensuring all necessary data is collated. Estate administration and accounts preparation. Ensuring compliance with the Trust Registration Service, including preparation of Inheritance Tax event forms. Establishing and maintaining strong client relationships through regular ongoing communication. Dealing with communications from HMRC, third parties and clients. Aiding the tax and trust management team on various ad hoc tasks, compliance and advisory, as and when required. Undertaking technical research into specific areas of legislation; ensuring your knowledge is regularly updated What you'll need to succeed ATT / STEP qualified or part-qualified would be ideal. Relevant experience in a similar role (ideally 3-4 years) with some experience or exposure to Trust work. Flexible and adaptable in approach with the tenacity to get things done. Excellent communication and interpersonal skills with the ability to establish and develop relationships. Good organisational skills with a proven track record of delivery. Professional and competent, always acting with integrity and objectivity. What you'll get in return This is an opportunity to work with a broad variety of clients, dealing with an array of personal tax matters, in an area which has seen significant change over the last twelve months. If you're looking for progression, study support is available for the right candidate to proceed to CTA. What you need to do now If you're interested in this Trust Tax Assistant Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on (phone number removed) to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A leading global property consultancy is seeking a talented Project Quantity Surveyor to join its growing Cost Consultancy team in Liverpool. This is an excellent opportunity for an experienced Project Quantity Surveyor to work on a diverse portfolio of high-profile real estate and construction projects while developing their career within a highly respected consultancy environment. The successful Project Quantity Surveyor will play a key role in delivering professional cost management and commercial advisory services across projects from initial feasibility through to final account. This position offers exposure to a wide range of sectors including commercial, residential and mixed-use developments. The Role As a Project Quantity Surveyor, you will be responsible for providing comprehensive cost consultancy services throughout the project lifecycle. Working closely with clients and multidisciplinary teams, the Project Quantity Surveyor will ensure projects are delivered within budget while maintaining the highest professional standards. Key responsibilities include: Preparing and managing cost plans, budgets and estimates Delivering cost management services from feasibility through to final account Managing procurement processes, tender documentation and contractor selection Administering contracts under JCT and NEC forms of contract Monitoring project costs, risks and change control procedures Producing accurate financial reports and forecasts Managing valuations, variations and commercial negotiations Building strong client relationships and acting as a trusted advisor Supporting project delivery across multiple schemes simultaneouslyRequirements To be considered for this Project Quantity Surveyor position, candidates should possess: A degree in Quantity Surveying, Commercial Management or a related discipline Minimum 5 years' experience as a Quantity Surveyor within a consultancy, real estate or construction environment Strong knowledge of cost management, procurement and contract administration Experience delivering commercial, residential or mixed-use projects Excellent commercial awareness and analytical skills Strong client-facing and stakeholder management abilities Proficiency in Excel and cost management softwareMRICS status or progression towards chartership would be advantageous. What's on Offer The successful Project Quantity Surveyor will benefit from: Competitive salary and comprehensive benefits package Flexible and hybrid working arrangements Clear career progression opportunities Support towards RICS chartership and ongoing professional development Exposure to high-profile and varied projects A collaborative and supportive working environment What's in it for you? £40,000 - £55,000+ 28 Days holiday + Bank holidays Health insurance Hybrid working Generous Pension Plan Life assurance Mobile and Laptop Car allowance Regular socials Cycle to work scheme Supportive culture Flexible working conditions Great work-life balance Income protection Internal training programmes Death in Service contribution Health & Wellness programmeIf you are a Project Quantity Surveyor considering your career opportunities, then please contact Dominic Jansen at Brandon James. (phone number removed) Reference #DJ1101 Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy

Commissioning & Critical Power Support Manager Home-Based | Planned UK Travel | Compteitive Salary + Van + Benefits Are you a Senior Commissioning Engineer ready to step up, without spending weeks at a time living on customer sites? This is a newly created role with a global power generation OEM, as they grow their UK critical power projects division. You'll lead commissioning across complex diesel generator and critical power installations, and become the technical escalation point the wider engineering team turns to when projects get difficult. It's a progression opportunity: you'll combine hands-on commissioning with increasing responsibility for commissioning strategy, contractor oversight and project delivery, building and shaping the commissioning function as the business grows, rather than inheriting one. Why this role stands out Home-based with planned UK project travel: You'll oversee commissioning through site visits, remote coordination and technical support, not months away from home. Build it, don't inherit it: You'll influence over how commissioning standards and best practice develop across the division. Direct line to senior leadership: You'll work alongside the Managing Director, Project Managers and global engineering teams. Backed by a global manufacturer: Significant investment, a recently expanded 24,000 sq ft facility, and projects delivered up to 20MW. Mission-critical work: Data centres, healthcare, utilities and standby power across FM, NHS and wider critical infrastructure. What you'll be doing Leading commissioning activities across complex diesel generator and critical power projects, from Factory Acceptance Testing (FAT) through Site Acceptance Testing (SAT) to final customer handover. Configuring, programming and troubleshooting generator control systems, synchronisation and load sharing applications. Acting as the technical escalation point for complex controls, synchronisation and fault-finding issues. Coordinating commissioning engineers, subcontractors and dealer partners, ensuring work meets standards, health & safety and project requirements. Supporting and developing engineers, helping raise commissioning standards across the business. What we're looking for Proven experience commissioning diesel generator systems in critical power, standby power or large infrastructure environments. Strong knowledge of generator control systems, synchronisation, load sharing, ATS equipment and LV switchgear. Hands-on experience configuring and fault-finding generator controllers such as ComAp, DeepSea or similar platforms. Confidence diagnosing complex electrical, controls and commissioning issues across generator installations. Someone motivated to progress into technical and commissioning leadership while staying close to the engineering. The package: Compteitive Salary Vehicle or Company Van Pension (up to 5% Employer Contribution), Vitality Health Scheme, Company Credit Card * 25 days' Holiday + Bank Holidays (Rising with Service) If you're a commissioning engineer looking for your first move into leadership, or an experienced commissioning manager who wants ownership, autonomy and a life off the road - apply now or message Harriet at Renew Consultancy for a confidential conversation. commissioning engineer · commissioning manager · critical power · diesel generator · standby power · generator control systems · synchronisation · load sharing · ATS · LV switchgear · ComAp · DeepSea · FAT · SAT · data centre · power generation · fault-finding · commissioning management

Building a sustainable tomorrow BAM UK & Ireland is recruiting a Mobile Gas Engineer to join the FM segment of the business and join our team based out of our offices in Salford. You will covering our contract for the Merseyside Police which will require you to pass police vetting prior to starting this role. You will be reporting directly to the Contracts Manager, you will be expected to take full responsibility for the building maintenance across several sites in and around Merseyside. Working 40 hours per week 8.00am - 4.30pm Monday - Friday. Your mission • Carrying out Planned Preventative Maintenance and complete the appropriate paperwork and reports. • Carrying out Reactive and emergency breakdown tasks and complete the associated paperwork. • Being on a call out rota to provide the client with full out of hours cover. • Assisting other team members when required or as directed from the Contracts Manager. • Ensuring that all tasks are completed within the contractual time scales. • Proactively reduce energy consumption on site. • Overseeing visiting sub-contractors with regards to standard of work and Health and Safety. • Adopting a flexible attitude in relation to assisting on other properties within the portfolio. • Carrying out all duties in accordance with company policies and procedures. • Understanding and completing all work related documentation accurately and on time. • Carrying out work in a safe and diligent manner. • Complying with all Health and Safety policies and procedures. • Undertake additional duties in line with capabilities as required. Who are we looking for? • Full Commercial Certificates, • Experience in commercial field • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices. • Strong customer care focus. • Good communication skills. • Proactive approach. • Able to anticipate and/or diagnose and repair faults. • Capable of completing essential paperwork in accurate and timely manner. • Full UK Drivers licence. What’s in it for you? We offer a competitive salary and benefits package, which includes a company van, matched pension contributions, private healthcare, life assurance, 25 days holiday, overtime, travel time, on call and sick pay. In addition to an attractive salary and benefits package, we support further personal, professional, technical and leadership development. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it’s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. You will be required to complete police vetting prior to start

Business Development Manager - Engineering & Manufacturing Liverpool Up to £40,000 Per Annum, including car allowance Do you thrive on business development and love winning new business? Are you an experienced recruitment professional looking to take your career to the next level? Our Engineering & Manufacturing division is looking for an ambitious Business Development Manager to drive growth across the North West and Yorkshire markets. This is an exciting opportunity to join a high-performing team where you'll focus on developing new client partnerships, strengthening existing relationships, and identifying recruitment solutions for businesses across the engineering and manufacturing sectors. You'll be supported and mentored by an experienced leadership team with extensive experience in recruitment and sales, providing you with the tools, support, and development needed to build a successful career. The role will involve developing new business through B2B sales calls, LinkedIn networking, client meetings, and referrals, while managing existing accounts and building long-term relationships with clients. Working closely with our 360 Recruitment Consultants, you'll identify opportunities, understand client hiring needs and deliver tailored workforce solutions. What's in it for you? Competitive salary and benefits package 0% threshold in your first six months to maximise your earning potential Uncapped commission structure, paying up to 40% on all billings Award-winning, bespoke training programmes designed to support your development Clearly defined market, allowing you to become a true specialist within your market Recognition and reward through performance incentives, regular team celebrations and annual European trips! Ongoing career progression with structured development plans, one-to-one coaching and access to our dedicated Talent Development team. Full support from our marketing, finance and IT teams, allowing you to focus on what you do best - winning business. Who are we looking for? A proven passion for business development and sales Experience in recruitment, particularly in business development or account management, is desirable. A confident communicator with the ability to build rapport and influence decision-makers Highly articulate with excellent written and verbal communication skills Competitive, driven and ambitious, with a genuine desire to succeed A full UK driver's licence with access to your own vehicle What will you be doing? Identifying and developing new business opportunities across the Engineering and Manufacturing sector Contacting prospective and existing clients Attending client meetings to understand hiring requirements and present recruitment solutions Negotiating commercial teams, fees and service agreements to maximise profitability Working alongside recruitment consultants to ensure the successful delivery of client requirements Keeping up to date with market trends and industry developments to position yourself as a trusted recruitment partner. To learn more about this opportunity, apply today or contact Isabel Stone for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Business Development Manager Liverpool | Permanent | Full Time | Hybrid working | Birthday off | You Day | Employee Assistance Programme (EAP) Introduction Acorn by Synergie is looking for a results-driven Business Development Manager to lead new client acquisition and expand our recruitment footprint across our Northern region. This is a dedicated sales role, focused solely on opening doors, winning new business, and building long-term client partnerships. You'll be supported by an experienced delivery team, allowing you to focus on what you do best; generating revenue and growing market share. The successful candidate can be based in the North West, Midlands or North Wales. Key Duties Winning new recruitment business across the temporary and permanent recruitment market. Building and executing a targeted new business strategy within your region. Proactively identifying, approaching and converting new client opportunities. Leading the full sales cycle, from prospecting to signed terms and agreements. Building relationships with senior decision-makers and hiring managers. Maximising the profitability of new business by negotiating the best possible margins. Developing a strong social media and LinkedIn presence to promote personal and professional brand. Positioning Acorn by Synergie as a recruitment partner of choice. Working closely with delivery teams to ensure a seamless handover and high-quality service delivery. Requirements Proven success in new business sales within recruitment or B2B sales (within a service industry). A strong track record of winning new clients and revenue generation. Confident, credible and commercially astute. Highly self-motivated with a hunter mentality. Resilient, driven and comfortable operating in a target-led environment. Passion for building relationships and creating long-term value. Full UK driving licence (essential). What We Offer Minimum 25 days holiday (plus 8 bank holidays), increasing with service - plus your birthday off and a You Day! Hybrid working. Generous company sick pay scheme. Employee Assistance Programme (EAP). Pension scheme and life assurance from day one. Clear career pathways Friendly, supportive, and inclusive working environment. Discount shopping portal and long-service awards. Competitions, incentives, and regular team get-togethers. Interested? If you want a role where you can focus purely on sales, own your results, and be rewarded for growth, this is it - apply today! Acorn by Synergie acts as an employment agency for permanent recruitment

Description Are you great at making people feel comfortable?Can you lead, inspire and motivate a team?Are you passionate about customers receiving a first class customer experience?If the answer is yes then we have the role for you!Were looking for a Store Manager to lead the team in Bromborough. As a Store Manager, youll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.As a Store Manager you can earn up to £50,000 with commission. What does the role involve? Manage the day to day operation of the storeMotivate, coach and support the sales team to hit set targetsCreate an environment where every member of the team is valued and supported to do perform at their bestManage sales budgets and delivery targetsManage rotas, holidays and sicknessEnsure and provide excellent customer service throughout the storeDeal with customer queries and complaintsMake sure our showrooms are warm, friendly, safe environments for everyone within themRecruit, train and develop your teamReview and manage your team's performanceComplying with all Health & Safety policies and legislationWho are we looking for? If you have the below skills and qualities, wed love to hear from you Experience of leading and developing a team in a sales driven environmentPeople focussed with the ability to inspire your team to deliver resultsOrganised with excellent attention to detailExcellent communication and interpersonal skillsA real people person the ability to build strong relationships with our customers, colleagues and leadership teamCustomer focussed with a passion for delivering first class customer serviceA team playerFlexibility to work shift patternsAbility to travel as and when requiredStrong work ethic, resilient, self-starter and a can do attitudeWhat's in it for you? Competitive salary with excellent bonus potentialCar allowance33 days holidays including bank holidaysEmployee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!Colleague DiscountCareer progressionEnhanced Maternity, Paternity and Adoption LeaveAccess to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topicsVirtual GP Access to a GP service 24/7Salary finance schemePension SchemeDeath in ServiceLife assuranceHealth InsuranceTPBN1_UKTJ

ROLE : Children's Contact Centre Deputy ManagerLOCATION : SeftonRESPONSIBLE TO : Contact Centre Manager ManagerSalary : £27,982.50Working hours : 39.5 hours per weekWorking days : Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates with the following qualifications:NVQ Level 3Heath and Social CareSocial WorkEarly Years Care and EducationBTEC Level 3Heath and Social CareChildren and young Peoples WorkforceApprenticeship Level 3Childrens Care, Learning and DevelopmentCACHE Level 3Children and Young Peoples workforceSpecialist support for Teaching and Learning in schoolsTeaching AssisantPearson Edexcel Level 3Heath and Social careDegrees (BA, MSC)Chilhood and Youth StudiesSocial WorkSocial CareSocial StudiesSocial Work and Welfare StudiesFamily WellbeingPsychologyCounsellingSocial Care and CriminologySocial Welfare and CommunityEducationEarly Years EducationEducation and Professional StudiesWorking with Children and FamiliesPGEMain Objectives:The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements.The Deputy Manager also plays a central role in reviewing cases where concerns arise, holding review meetings with parents and professionals as required, and ensuring appropriate safeguarding actions are taken. The role combines operational oversight, safeguarding support, staff supervision, and quality assurance, and provides cover for the Centre Manager when required.Key Responsibilities:GeneralProactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and prioritiesMaintain at all times strict confidentiality of information relating to any sensitive informationCommunicate information effectively using the correct channels;Ensure familiarisation and adherence with Swan Familys policies and procedures at all timesMeet obligations in respect of Health and Safety, primarily not putting self and others at risk of harmCarry out responsibilities effectively, accurately, promptly and in a well-organised wayObserve and work to the Swan Familys Core ValuesDispose of confidential paperwork appropriately using secure methodsTo uphold Swan Family's core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal.Principal DutiesTo assist the manager in the general running of the centre and to undertake his/her responsibilities as may be designated in their absence, including attending the Centre Managers meeting at Head OfficeTo manage the daily workload of the Supervised Contact Workers, matching workers to contacts and ensure all work is covered.To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met.To ensure the centre is a safe environment to work in and visit.Ensuring timely flow of information between Swan Family, its clients and workers.To conduct Safeguarding (Warner) interviews with candidates where required.To check the content of reports submitted by Supervised Contact Worker, addressing any issues identified by these reports to the relevant channels. Liaising with service staff to improve the quality of reports where required.To coordinate planning and review meetings and booking with our clients and service users, ensuring information is shared to the appropriate people, and take payments if required.To work with Swan Family departments to share information for the business needs and service delivery including data monitoring and service performance reviews.To write and deliver safeguarding training sessions for service staff as required, upon request of Family Support Services Manager.To follow Swan Family and NACCC policies and procedures for the service; including but not limited to safeguarding and child protection, confidentiality and Health and Safety.To resolve daily operational problems and queries efficiently and effectively.To promote a professional service at all times.To provide feedback and reporting to the Contact Centre Manager on a regular basis.To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts if required.To ensure the centre standards are maintained and the centre is always clean and tidy.To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff.Performance MeasurementThe jobholders commitment to, and success in, their Personal Development Plan. Improvement in the quality and content of service provided.Ability to cope with periods of high workload and prioritise tasksContribution to the overall team effortAchievement of goals indicated in monthly performance reviewsAchievement of all areas of minimum performance standardsStrict ConfidentialityDue to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal.SupervisionThe jobholder works within the guidelines laid down by the Manager, being adaptable to the changes in the priorities dictated by the superior.Decision MakingThe jobholder is responsible for prioritising his/her daily workload whilst accounting for the priorities of the Manager.Job Types: Full-timeBenefits:Company pensionWork Location: In personTPBN1_UKTJ

Your new company One of the leading regional tax and accounting advisory firms with five offices across the northwest, employing over 200 staff, providing expert advisory and compliance services to a wide variety of SMEs and large groups, with everything from registering for self-assessment and forming a company, to raising funds for growth and planning for exit. Your new role The Private Client Assistant Manager will be part of a growing team of advisors and specialists who provide high-quality tax and compliance services to personal tax clients, including high-net-worth individuals, trusts and estates. Dealing with tax compliance matters for personal tax and trust clients, ensuring a first-class service is delivered. Preparation of tax returns, ensuring all necessary data is collated. Estate administration and accounts preparation. Ensuring compliance with the Trust Registration Service, including preparation of Inheritance Tax event forms. Establishing and maintaining strong client relationships through regular ongoing communication. Dealing with communications from HMRC, third parties and clients. Aiding the tax and trust management team on various ad hoc tasks, compliance and advisory, as and when required. Undertaking technical research into specific areas of legislation; ensuring your knowledge is regularly updatedWhat you'll need to succeed ATT / STEP qualified or part-qualified would be ideal. Relevant experience in a similar role (ideally 3-4 years) with some experience or exposure to Trust work. Flexible and adaptable in approach with the tenacity to get things done. Excellent communication and interpersonal skills with the ability to establish and develop relationships. Good organisational skills with a proven track record of delivery. Professional and competent, always acting with integrity and objectivity.What you'll get in return This is an opportunity to work with a broad variety of clients, dealing with an array of personal tax matters, in an area which has seen significant change over the last twelve months. If you're looking for progression, study support is available for the right candidate to proceed to CTA. What you need to do now If you're interested in this Private Client Tax Assistant Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart on (phone number removed) to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Area Sales Manager – North East Hours - Monday to Friday 37.5 hrs Salary - £Competitive DOE Our client, a leader in industrial process instrumentation, is seeking a results-drivenArea Sales Manager (ASM) to lead sales activities across the North East region of the UK. This is a fantastic opportunity to join a respected and innovative business that values expertise, initiative, and customer focus. As the Area Sales Manager, you will play a key role in expanding their presence across your territory. You’ll manage and grow key accounts, identify new business opportunities, and act as the trusted advisor to clients in a wide range of industries. Your performance will directly influence the company's market share, brand reputation, and bottom-line results. The role ... • Lead sales across a defined territory (NE, DH, SR, DL, TS, YO, HU, DN), • Develop and grow long-term strategic accounts, including global and parent company accounts, • Identify and win new business through targeted prospecting and lead follow-up, • Deliver against monthly and annual sales targets aligned with the company’s strategic goals, • Implement sales and marketing initiatives within your region, • Maintain accurate records via CRM and contribute to sales reporting and forecasting, • Stay informed on industry trends, competitor activity, and customer strategies, • Collaborate with internal teams to ensure best-in-class customer service and project delivery About You:, • ONC in Electrical/Instrumentation (Degree in Engineering is a plus), • Proven experience in field sales, preferably in industrial or technical environments, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and capable of working autonomously, • Full, clean UK driving licence, • Comfortable with occasional overnight stays and flexible working hours What's on offer ... In addition to a competitive salary and bonus structure, other benefits include:- • 24 days annual leave (rising with service) + Birthday leave, • Option to sell unused holiday, • Company car, • Pension scheme & life assurance (4x salary), • Private medical insurance and health cash plan, • Enhanced sick pay, • Professional subscriptions paid, • 24/7 Employee Assistance Programme, • Hybrid working – from home and the field, • Full business IT kit for home-based work If you’re a dynamic sales professional with a passion for technology and customer success, we want to hear from you. Please apply here, or call Kim to discuss further.

Business Development Manager £DOE Merseyside Our Client Our client is an award-winning family run construction business based in Merseyside. They support housing associations, outsourced service providers, insurers and domestic customers with emergency and planned repair and maintenance services. Having achieved consistent year-on-year growth and with recent investment secured to support further expansion, the company is now poised to scale its operations across new sectors and geographical regions. The Role This newly created position represents a critical hire for the organisation as it enters its next phase of strategic growth. The Business Development Manager will take ownership of defining a clear sales strategy, aimed at strengthening the company's position within the social housing market and accessing new framework opportunities in sectors such as education, local authorities, prisons, and retail. The successful candidate will be responsible for identifying and securing new business opportunities. This will involve building and managing a robust sales pipeline, proactively engaging new and existing clients, and developing tailored solutions that deliver long-term value for both the business and its customers. The role requires a dynamic and driven individual with a commercial mindset and a proven track record in sales or business development, ideally with a background within construction, building or facilities management sectors. A strong understanding of framework agreements, public sector procurement, and stakeholder engagement is essential, along with the ability to communicate effectively at all levels and influence decision-makers. Working closely with senior leadership and cross-functional teams, the Business Development Manager will play a key role in ensuring smooth transitions from sales to service delivery, maintaining positive client relationships and contributing to the company's reputation for professionalism and quality. This is an exciting opportunity for a strategic, entrepreneurial sales professional to join a fast-paced, high-growth organisation and make a significant impact on their next phase of development. To Apply This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Mike Pritchard-Howarth in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a highly experienced, fully remote Principal Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG to drive the delivery and deployment of backend services for industry-leading game projects. You will act as a key engineering contact for external co-dev clients, collaborating with the Technical Director and Lead to architect solutions that balance technical idealism with production pragmatism. You will define the technical architecture for major game titles, ensure implementation quality, and mentor the engineering team. • Experience in game development and having shipped multiple live games (or similar products) with a high concurrent user count, • Proven experience architecting distributed applications with a high concurrent user base (hundreds of thousands), ideally proven with a released title or robust load tests, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Solid database experience, with the ability to work effectively with both SQL and NoSQL databases, • Proven experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Professional level) would be advantageous, • Proven experience building backend infrastructure using infrastructure as code tools, e.g. Terraform, • Proven experience using Kubernetes and Docker to build products at scale, • Ability to autonomously architect and design online services based on a specification, • Ability to navigate changes calmly and manage multiple pieces of potentially confidential information, • Excellent time management and ability to work autonomously, • Clear and effective communicator with the ability to discuss technical strategy with non-technical stakeholders and adapt to client needs, • Experience building CI/CD pipelines from scratch or improving existing client solutions, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Deep expertise in at least one relevant area of backend technology, e.g. DevOps, Microservices, Cloud Architecture, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: architect systems, write code, deployments, etc., • Act as the engineering contact point between MPG and the client, working alongside the Project Manager and Engineering Leadership, • Translate client requirements into tasks for yourself and team members, • Make the right trade-offs to design systems based on performance, time, and budget, • Mentor and delegate pieces of work to other team members to help develop them as engineers, • Create estimated cost spreadsheets for online services based on projected concurrent users, • Cultivate engineering best practices across teams: modular design, code quality, testing, • Work with the Lead and Production to communicate risks, benefits, and future roadmaps, • Active mentorship of the engineering team towards professional accreditation (e.g., AWS Certification) and technical leadership. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

We are currently seeking a Business Development Manager to drive the continued growth and commercial success of our distributed energy initiatives. This is a high-impact role responsible for delivering revenue growth, expanding market presence, and strengthening client engagement. The successful candidate will play a key role in shaping our go-to-market strategy and leading the development of bespoke solar PV solutions for commercial clients, ensuring best-in-class delivery across the project lifecycle. Greenvolt is a renewable energy company dedicated to accelerating the energy transition through sustainable solutions. We are proudly 100% green, operating across Biomass, Wind & Solar Utility Scale, and Distributed Generation, with a strong commitment to people, the planet, and society. Commercial Sales and Client Management • Lead and manage the full commercial sales lifecycle from initial enquiry through to contract award and handover., • Drive client engagement, solution positioning, pricing strategy, and commercial negotiations to secure new business., • Identify, qualify, and convert opportunities across key sectors (SMEs, corporates, and public sector)., • Build and maintain strong relationships with key stakeholders including clients, developers, architects, and engineers. Solution Development • Oversee technical assessments and client consultations in collaboration with the engineering team to ensure solutions are both technically robust and commercially viable., • Undertake preliminary basic irradiance, shading, and loss factor calculations to support solution design and financial modelling, • Ensure all proposed solutions align with regulatory standards, financial models, and client requirements., • Collaborate with engineers/designers to develop system layouts, energy yield forecasts, and technical solutions that are aligned with regulatory and financial standards. Proposal, Tender and Contract Management • Lead the development and delivery of high-quality proposals, tenders, and commercial offers in collaboration with sales engineering and pre-construction teams., • Take ownership of commercial negotiations, contracts, and agreements, working closely with legal, procurement, and operations., • Advise and support clients in evaluating ROI and accessing relevant financial incentives and grant opportunities. Performance Monitoring and Strategy • Manage and maintain a strong sales pipeline, ensuring accurate tracking of opportunities, forecasts, and conversion rates via CRM systems., • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth. Sales Process and Market Engagement • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth., • Achieve agreed sales targets., • Support in any other duties which may encompass the role. The job description is intended as a guideline and may evolve over time to meet the needs of the role and the organization • A degree (or equivalent) in Engineering, Business, Renewable Energy, Electrical Engineering, Energy Systems, Environmental Science, or a related discipline is essential. A master’s qualification is desirable., • Additional qualifications in business, sales, or project management are desirable., • Strong understanding of renewable energy technologies is essential; knowledge of solar PV systems is an advantage., • Experience delivering contracts under FIDIC and/or NEC frameworks is desirable., • Proven experience within the construction or engineering sector is essential., • 7–10 years’ experience in technical sales or business development, ideally within renewable energy or engineering services., • Demonstrated ability to manage the full sales lifecycle, from client engagement through to contract close., • Experience preparing and managing tenders for public and/or large-scale private sector projects., • Strong commercial acumen, including contract negotiation and working with legal and procurement teams., • Excellent communication, presentation, and stakeholder management skills., • Ability to work independently, manage multiple priorities, and collaborate cross-functionally., • Full, clean driving licence and willingness to travel across Ireland as required., • Full right to work in UK., • Flexibility to attend industry events and client engagements outside standard business hours where required. Additional Benefits after successful completion of probation • Health Insurance, • Company Pension, • Death in Service, • Income Protection, • Professional Membership fees, • Training and CPD This job description is intended as a general guideline and is not exhaustive; it is a flexible document and may be subject to change to meet the evolving needs of the company. We are an Equal Opportunity Employer and give consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity! Note this role is based in Ireland and you must be based in Ireland to complete the tasks of this role We want an energy transition for everyone from everyone. Please note: We do not require assistance from recruitment agencies and will not be accepting unsolicited agency submissions for this vacancy.

Head of Sales The role offers a competitive salary, a performance-based bonus scheme, a company car, and a comprehensive benefits package. Leeds Our Client This UK-based business has over 40 years of experience supplying the automotive, repair, and maintenance industries. Operating from a purpose-built facility in Leeds, it stocks an extensive range of product lines. With a focus on consumables such as fasteners, electrical components, air-line systems, and clips, the company is ISO 9001 accredited and committed to delivering high-quality, reliable products to a wide network of industry customers. The Role This national role will focus on driving both existing customer relationships and new business development, with a 50/50 split across account management and new customer acquisition. Reporting to the Directors, the successful candidate will oversee a team of National Sales Managers and collaborate closely with the Sales Office Manager. They will be instrumental in achieving commercial targets, expanding market share, and ensuring exceptional customer service delivery. The ideal candidate will be a dynamic, self-motivated sales leader with a strong grasp of the MRO (Maintenance, Repair, and Overhaul) market. They will be confident in managing teams, developing sales strategies, and building long-term customer relationships across multi-site accounts. A natural communicator, they will bring energy and discipline to the role, with the ability to influence at all levels and a passion for customer-centric selling. Candidates must demonstrate a solid track record in field-based sales and business development, ideally within the automotive or industrial consumables sectors. Strong commercial acumen, people management experience, and the ability to drive performance are essential. Proficiency in CRM systems, excellent interpersonal skills, and a professional approach to sales are key requirements. To Apply This is an excellent opportunity in an established, reliable and customer-orientated business. Interested parties should apply accordingly or contact John Pease in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

Business Development Manager Location: MediaCity, Manchester (Hybrid – 2 Days Office / 3 Days Home) Reports To: Sales Director / Commercial Director Salary: £40,000 Basic. £65,000 - £75,000 OTE About the Role We are looking for an ambitious and commercially focused Business Development Manager to join a growing technology solutions provider delivering connectivity, network infrastructure, managed services, cloud connectivity, and cybersecurity solutions to organisations across the UK. This is a hybrid role based from our MediaCity, Manchester office, with an expected working pattern of 2 days per week in the office and 3 days working from home. Travel to customer sites, partner meetings, and industry events will form part of the role. The position offers an excellent opportunity for a driven sales professional who enjoys both winning new business and developing existing customer relationships. The role is split approximately 60% new business development and 40% account management, requiring a consultative approach to identifying customer challenges and delivering tailored technology solutions that create long-term value. Working closely with technical, delivery, and leadership teams, you will play a key role in driving revenue growth, expanding market presence, and strengthening customer partnerships across sectors including public sector, healthcare, education, emergency services, and commercial organisations. Key Responsibilities New Business Development (60%) • Identify, qualify, and secure new business opportunities across target markets., • Build and execute strategic sales plans to achieve and exceed revenue targets., • Generate new opportunities through outbound prospecting, networking, referrals, framework agreements, and market intelligence., • Develop relationships with senior decision-makers including IT Directors, Heads of Infrastructure, Procurement Teams, and Digital Transformation leaders., • Conduct consultative discovery meetings to understand customer objectives, challenges, and technology requirements., • Present and position solutions across connectivity, networking, managed services, cloud connectivity, and cybersecurity., • Prepare and deliver proposals, presentations, and commercial solutions tailored to customer needs., • Manage the full sales lifecycle from initial engagement through to negotiation, contract award, and handover., • Maintain an active and accurate pipeline within the CRM system., • Represent the business at industry events, exhibitions, and networking opportunities. Account Management (40%) • Manage and develop a portfolio of existing customer accounts., • Build strong, long-term relationships with key stakeholders and decision-makers., • Conduct regular account reviews to identify opportunities for growth and service improvement., • Drive customer retention through proactive engagement and exceptional account management., • Identify upselling and cross-selling opportunities across the wider technology portfolio., • Collaborate with internal technical and delivery teams to ensure successful customer outcomes., • Monitor contract renewals and framework opportunities to maximise recurring revenue., • Act as a trusted advisor, ensuring customers remain informed about relevant technologies, solutions, and industry developments. Key Performance Indicators • Achievement of new business revenue and gross profit targets., • Pipeline generation and conversion rates., • Growth within existing customer accounts., • Customer retention and renewal performance., • Forecast accuracy and CRM management., • Contribution to recurring revenue growth., • Customer satisfaction and relationship development. Skills & Experience Essential • Proven experience in a Business Development Manager, Sales Manager, Account Manager, or similar commercial role., • Track record of consistently achieving and exceeding sales targets., • Experience selling technology solutions such as:, • Managed Services, • Telecommunications, • Connectivity, • Network Infrastructure, • Cybersecurity, • Cloud Services, • IT Solutions, • Strong new business hunting skills with the ability to open doors and develop opportunities., • Experience managing and growing existing customer accounts., • Excellent communication, presentation, and negotiation skills., • Consultative and solution-led sales approach., • Ability to engage with both technical and non-technical stakeholders., • Experience using CRM systems for pipeline and opportunity management., • Full UK driving licence. Desirable • Experience selling into Public Sector, NHS, Education, Local Government, Emergency Services, or Enterprise organisations., • Understanding of WAN, LAN, SD-WAN, connectivity solutions, managed networks, cloud connectivity, and cybersecurity services., • Knowledge of public sector procurement frameworks and tender processes., • Existing network of contacts within target sectors. Personal Attributes • Highly motivated and target-driven., • Commercially astute with strong business acumen., • Professional, credible, and confident communicator., • Relationship-focused with a customer-first mindset., • Resilient and proactive in identifying new opportunities., • Organised with excellent time management skills., • Collaborative team player who thrives in a fast-paced environment., • Passionate about technology and helping organisations achieve their goals through innovative solutions. What We Offer • Competitive basic salary, • Uncapped commission structure, • Hybrid working model (2 days office / 3 days home), • Modern office based in MediaCity, Manchester, • Career progression and professional development opportunities, • Pension scheme, • Holiday allowance, • Supportive and collaborative culture, • Opportunity to work with a broad portfolio of leading technology solutions Why Join Us? This is an exciting opportunity to join a forward-thinking technology provider at a time of continued growth. You'll have the autonomy to build new relationships, the support to develop existing customers, and the opportunity to make a significant impact on the business's future success while advancing your own career in a dynamic and evolving technology sector.

Business Development Manager – Enterprise Team KnowledgeBrief • Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026, • Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet-ups, training days and company away days. Travel to London for team days is reimbursed in full., • Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.), • Commission: Uncapped commission on all apprenticeship starts once monthly target is met., • Closing date for applications: Sunday 31st May 2026 Ready to Shape the Future of Leadership and Business Management? Want to help redefine how Leadership professionals learn, lead, and succeed across the UK? At KnowledgeBrief, we partner with organisations across industries to elevate leadership through emotionally intelligent, evidence-based learning. Apprenticeships are at the heart of our delivery, providing high-impact, on-the-job development that upskills leaders, inspires the next generation, and helps businesses embed inclusive, values-driven cultures at scale. Learn more about our values and vision at _ Business Development Manager – What You’ll Be Doing As part of the Enterprise team, you’ll collaborate with a close-knit group of six experienced Business Development Managers. You’ll proactively uncover new opportunities with enterprise, levy-paying clients through confident, data-driven market research. The team leverages a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the longer and more complex sales cycles typical in enterprise accounts, you’ll need to strategically prepare, research, and build outreach campaigns that target key stakeholders such as HR Directors, L&D Directors, Chief People Officers, and other senior decision makers. Success in this role requires organisation, patience, and the ability to build strong, long-standing relationships with multiple stakeholders across large organisations. We are also hiring Business Development Managers for our SME team, which you can explore on our careers page at _ Business Development Manager – What’s On Offer • Full-time role, 37.5 hours per week, • Salary: £30,000–£40,000 per annum, dependent on experience, • Uncapped commission on all apprenticeship starts once monthly target is met, • Opportunity to undertake a fully funded Chartered Management Institute qualification, • Career progression to Senior Business Development Manager based on performance and length of service, • 5.6 weeks annual leave entitlement, plus bank holidays, • Paid company closure over the winter holidays, • 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following • Proven success in telesales or business development (essential), • Experience in selling apprenticeships and training (desirable, but not essential), • Target-focused, driven, and motivated by success, • Warm, able to connect with a variety of stakeholders and build strong relationships, • Confident and effective communicator, particularly with senior stakeholders, • Customer-focused mindset across diverse industries, • Passion for leadership, learning, and helping others grow, • Self-motivated, resilient, and adaptable, • Organised, enthusiastic, and goal-oriented Recruitment Process Shortlisted candidates will be invited to a 45-minute teams call with myself to discuss the role and alignment to the requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible with this if slots get filled up. Ready to Apply? If you’re excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Job title: Azure Sales Specialist Location: Role can be based from any of our Manchester, Leeds or Reading locations (Remote working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to being a Microsoft powerhouse. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are seeking a Sales Specialist with a focus on and deep knowledge of Microsoft Azure Infrastructures, including Azure Virtual Desktop solutions. The primary focus and ultimate success measure of the sales specialist role is to increase sales of BCN’s Azure Infrastructure services to both new logo and existing customers. You will be responsible and targeted for new logo acquisition working closely with our marketing and technical leadership teams, providing your product and industry knowledge to develop winning strategies and partnerships that deliver a consistent flow of new logo wins. Developing strong relationships with Microsoft’s Azure sellers to position BCN as a leading Microsoft Azure partner and to be ‘front of mind’ for referral and co-sell opportunities will be important to your success. And from an existing customer perspective, BCN’s rapid growth means there is plenty of whitespace in our customer base for Azure infrastructure and virtual desktop sales. You will maximise sales into this whitespace by ensuring the sales team have the awareness of our services and have the capability to open opportunities (i.e. knowledge of use cases, effective discovery questions, storytelling). You must take a proactive approach to closing whitespace identifying which accounts have strong potential and facilitating discovery meetings with the customer and appropriate account manager. Responsibilities: Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Achieve your annual target of net new logo customer wins Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Undertake appropriate Microsoft Learn, sales training and associated exams. Person, Skills & Experience: 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. 4+ years of experience with business development, sales, or account management 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

  About CAI  CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.     CAI Business Units and the Markets We Serve  CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.       This role is part of our Graphic Communications business unit, which serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.      CAI is looking for a Project Manager to join our Graphic Communications Segment operations team.  This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.  Job Description: In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.  This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.  Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

🌏 Located remotely (must live in UTC-5 to UTC+2 time zones to apply) 💸 Salary £110,000 👯 Working in the Engineering team Want to ditch the commute, keep meetings to a minimum, and join a team of talented, experienced, and friendly folks? Do you do your best work when you have the freedom to work flexibly and the autonomy to make your own decisions and try new things? We are a profitable, independent company with a fully remote team working asynchronously across Europe, Canada, and South America. We’re building high-quality products for our users in the last-mile delivery space and working on solving complex, real-world problems for drivers, courier companies, retailers, and anyone who receives a delivery! If you’re an experienced Backend Staff Software Engineer who enjoys working closely with product, design, and engineering - and you like tackling complex backend architecture challenges - we think you’ll be right at home here. Just a few of the things we offer on top of salary: Fully remote Flexible working Equity options Annual company performance bonus 32 days of paid holiday Enhanced PTO for parental leave Annual company events and meet-ups We also make sure you have the tools, space, and support to do your best work: £3,200 every three years for a new laptop £500 a year towards new tech or your home office £1,000 a year for learning and development £1,000 a year for conferences £1,000 a year for wellbeing 💫 If you’d like more info about our benefits or to get a better feel for how we work day to day, you can find more in our and on our . As one of a team of three backend engineers, you’ll work across the systems that underpin our products, and focus on reliability, security, and keeping things running smoothly in production. In practice, that means building and improving backend services, supporting distributed systems, and making sure we have the right observability approach in place, from logging through to alerting, so issues are easier to spot and quicker to resolve. You’ll take the lead across multiple backend components, whether that’s shaping system design, digging into complex production behaviour, or driving longer-term improvements to workflows, deployments, and platform performance. As the stack evolves, you’ll be part of conversations about new backend and cloud technologies and deciding what’s worth adopting. A few things that are worth knowing up front: There are no daily stand-ups or lots of recurring ceremonies. On average, you’ll have one meeting a week, and the rest happens asynchronously. You won’t be handed a spec and asked to implement it without question. You’ll work closely with PMs and designers, ask the right questions early, and help shape the technical approach. It’s not a people management role. We don’t work in a traditional management structure, so leadership here comes through technical ownership, leading projects, and supporting the team as you go. And while we do like moving quickly, we don’t ship to hit an arbitrary deadline. The goal is to build things exceptionally well, stay pragmatic, and avoid creating future problems. Comfortable working with a high level of autonomy, while staying pragmatic, collaborative, and open to feedback Experience building and operating large-scale backend systems Experience designing and working with distributed systems, cloud-native architectures, infrastructure as code, and service reliability Experience with at least one modern backend language such as Go, TypeScript, Java, or Python Able to lead complex engineering initiatives and bring technical clarity to ambiguous problems A solid foundation in API design, data modelling, and scalable storage strategies Experience in diagnosing performance issues and supporting high-availability production systems Familiarity with CI/CD pipelines, automated testing, IaC, and modern deployment tooling Good technical judgement, and the ability to communicate decisions clearly and thoughtfully Programming Language: Node/Typescript Databases: PostgreSQL, Firestore Cloud Provider: Google Cloud Monitoring, Observability & Logging: Prometheus, Grafana, Honeycomb, Google Cloud Back in 2017, we saw an issue with last-mile delivery. Delivery drivers have a complicated and stressful job, and although delivery software existed, it neglected the driver experience. We set out to create the app that puts drivers first. We were astounded by the response we received. Drivers told us their job was far less stressful, and they got home earlier every day. Within our first year, we had almost 1,000 customers, $100k in ARR, and a team consisting of our two co-founders, Jack and Pol. Now, with a lean team of ~50 talented people, we’ve grown to $25M ARR, helping over 100,000 drivers deliver more than 1.4 billion packages worldwide—about 40 every second! Our hiring process for this role has four stages, which usually takes ~three weeks. At every step, you will have the opportunity to ask questions and make sure that we are the right choice for you. 1) Meet our recruiter You’ll have a video call with our TA Director, _, who will tell you more about Spoke and get to know you, too. 2) Meet the hiring manager You’ll have a video call with _, our Engineering Manager and the person this role reports to, to discuss your technical skills and experience in more detail. 3) Paid take-home project At this stage, we will invite you to take part in a paid take-home project that gives you a chance to showcase your skills and a flavor of the types of challenges you’ll be working on here at Spoke. 4) Final call You’ll have a 30-minute final video call with our Founder and CEO, _, an informal chat, and an opportunity to meet. 🌿 If you need us to make any adjustments to our interview process, or if I can make you more comfortable for our first call, please let me know. Sadie Remote£110,000 - £110,000 per yearEngineeringUK Your application has been successfully submitted! _

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront. Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market. Join Remote at a pivotal time and contribute significantly as a Senior Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly. • Extensive experience in immigration compliance, global mobility, or similar roles in immigration for the United Kingdom., • An in-depth understanding of immigration and typical processes involved in immigration compliance, • Ability to work in a fast-paced, dynamic environment, • Previous experience in the tech industry or a hyper-growth and scaling environment is ideal, • Writes and speaks fluent English; additional languages are a plus, • Experience working remotely is a plus, • Monitor assigned cases through effective utilization of case management and billing systems, • Provide guidance for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases, • Provide legal and strategic guidance on service delivery of immigration compliance to our clients, • Take ownership of senior-level escalations to support Mobility Specialists in all areas of work, • Assist leadership in the management of large projects, • Regularly monitor the Mobility dashboard, communication and help channels to ensure response times adhere to our SLAs and status is accurately reported for client and colleague visibility, • Seek, control, and establish in-house immigration services to increase revenue generation and efficiency, and improve customer satisfaction, • Analyze, prepare and submit visa/work permit applications, • Mentor and support Mobility Specialists and Coordinators, • Actively contribute to documentation for training material of new service offerings and support training rollouts to other departments in process changes, • Establish, maintain, and strengthen internal and external relationships with clients and internal stakeholders, • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation, • Apply immigration knowledge for solution-based responses on complex client cases, • You'll report to: Manager, Mobility, • Team: Mobility, • Location: United Kingdom, • Start date: As soon as possible, • Interview with recruiter, • Interview with future manager, • Assessment, • Interview with Senior Manager, • Bar Raiser Interview, • _ Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is £54,900 - £61,750 GBP Our full benefits & perks are explained in our handbook at _. As a global company, each country works differently, but some benefits/perks are for all Remoters: • work from anywhere, • flexible paid time off, • flexible working hours (we are _), • 16 weeks paid parental leave, • mental health support services, • stock options, • learning budget, • home office budget & IT equipment, • budget for local in-person social events or co-working spaces We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at _. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! • Please fill out the form below and upload your CV with a PDF format., • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote., • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. Please note we accept applications on an ongoing basis.

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The role opportunity: The Senior Project Manager is imperative in leading large complex projects for either our customers or internal stakeholders. This is a busy, fast paced role that you can really make your own with the opportunity to implement real change. We are looking for an individual who enjoys working in a high-paced environment and who is able to deliver to tight timescales through innovative and organised methods. This person would also need to be prepared to conduct monthly client visits across the UK. Key areas of focus: Joining our Programmes & Installations team, you will be responsible for working across multiple projects from beginning to end within the agreed timescale. You will work with various stakeholders across the business to deliver customer driven projects independently or as part of a wider programme to time cost and quality criteria. Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Lead the team of Project Managers for a given sector(s); ensuring they are supported to work at their most effective and deliver projects to time, cost and quality, • Responsible for the provision, content and quality of regular programme and project reports within your sector(s); working to ensure they are truthful, current and relevant, • Responsible for the successful delivery of larger projects or multi-site programmes within your sector; occasionally working under the direction of a programme manager for transformational programmes, • Support your team with prioritization of workload, and work yourself in line with company objectives, • Provide feedback, advice, project updates and encouragement to team members, • Manage deadlines and push the team (and yourself) to ensure timeliness, • Working within the senior leadership team, managing different teams to ensure delivery of projects on time to a high standard, • Manage multiple projects and controlling competing demands to ensure expectations are met, • Introduce new procedures to improve our customer experience, • Coordinate different project elements to ensure key milestones are met, • Evaluate project delivery to identify ongoing improvements to ensure a seamless service, • Provide advice on the management of projects, • Organise various people working on a project, • Ensure all project documentation is created and kept up to date, • Make sure that all the aims of the project are met, • Make sure the quality standards are met, • Drive multiple projects simultaneously and meet project goals and objectives by tracking costs, performance, service level agreements (SLAs), and other metrics., • You will lead or partner with the department, executing against the operational plan to ensure outcomes are delivered efficiently and effectively. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: You will be a passionate and motivated individual with the ability to spin multiple plates (projects) at once! You value an organised approach and are able to take individual tasks upon yourself to complete tasks on time. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • A motivated team player and leader with a true passion for what you do, • Strong analytical and problem-solving skills, • Excellent organisational skills with the ability to deliver in line with strict timescales, • Self motivated and able to seek information and develop knowledge and skill, • Leadership qualities, such as motivation techniques and conflict-management Your experience • Extensive experience in project management within IT, • In depth knowledge and skills of project management, • Experience of working with senior management and external customers, • Knowledge of the telecommunications industry, especially of internet service providers, • Proficient with Microsoft Office applications ( Word, Excel, PowerPoint, Visio). It would be beneficial to have... • Understanding of Data Network Technology – SD-WAN, MPLS, VPN, Internet, Cisco, etc., • Knowledge of managed Network Services, including but not limited to, SD-WAN, MPLS, VPN, security services, LAN/WAN, and cloud is required. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. As the Forecast Change Manager, you'll be instrumental in our mission to understand the drivers of change. You'll be responsible for the end-to-end FCR (Forecast Change Request) process, partnering with our Operations Stakeholders and Forecast Analysts to implement and refine the right procedures. You’ll play a key role by… • Leading the assessment and prioritisation of initiatives that influence COps headcount requirements, ensuring all opportunities are thoroughly documented., • Collaborating with cross-functional teams, e.g. Delivery, Strategy, and Product, to accurately model the impact of new processes, marketing campaigns, or policy changes on FTE and hiring needs., • Serving as a key liaison to ensure new or evolving lines of business are correctly scoped and successfully delivered through the FCR process., • Tracking the implementation of approved forecast changes, validating that they meet their agreed-upon business objectives., • Establishing a clear accountability framework for forecast change owners, empowering them to take corrective action and ensuring timely delivery., • Analysing FCR drivers to identify trends and opportunities for process improvement, collaborating with Forecast Analysts to enhance forecasting accuracy. We'd love to hear from you if you have... • Advanced Planning Skills: Proven ability in workforce planning and organisation, with a track record of effectively managing change and reprioritising tasks under pressure., • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Data & Technical Proficiency: An appreciation for data modelling, particularly SQL, with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you... 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

SECURITY OPERATIONS MANAGER Location: London and surrounding territories Salary: £50,000 + Car Join an Award-Winning Business That Puts People First We’re a leading national security, commercial cleaning and associated services provider. We’re no ordinary security company – with hundreds of highly-skilled and experienced security personnel on our team, we are a leading security provider, offering security services UK businesses can trust. As we continue to expand, we’re looking for an exceptional Security Operations Manager to join our rapidly growing team. What You’ll Be Doing Operational Account Planning and Delivery • Oversee day-to-day security operations across all client sites., • Ensure that security staff are deployed effectively according to client contracts and operational needs., • Monitor service quality and take corrective action when performance issues arise., • Implement and maintain Standard Operating Procedures (SOPs) for all security operations., • Ensure your operational portfolio has an appropriate and compliant resource base to deliver against client expectations., • Support our company-wide Employee Engagement Strategy that sets us apart in terms of how we care for our employees at all levels., • Develop and maintain productive and collaborative working relationships with all departments and support functions within the business. Client Perspective (existing and new) • Serve as the primary contact for clients, ensuring satisfaction with security services., • Conduct regular client meetings, site visits, and performance evaluations., • Address and resolve client complaints or incidents promptly., • Prepare operational and incident reports for clients as required., • Take responsibility for the mobilising of new contracts to ensure a ‘right first time’ approach facilitating a sound platform to build the relationship, • Play an active part in being an ambassador for the business by ensuring you personally engage with social media challenges, internal communications and wider networking opportunities. Operative Perspective – Ensure all operatives are offered suitable work in line with our contractual obligations and receive a professional and proactive service • Recruit, train, and supervise security personnel, including guards and Supervisors., • Conduct performance reviews, appraisals, and disciplinary procedures as necessary., • Prepare and manage duty rosters and ensure adequate shift coverage., • Promote a culture of professionalism, teamwork, and accountability among staff., • Ensure at all times that Health & Safety and Compliance with relevant legislation is an absolute priority throughout the business, minimising risks to employees, third parties and the company People & Learning Perspective – Manage the performance and development of employees to maximise productivity, exceed targets and ensure staff retention • Communicate the company’s vision and mission throughout the Company, ensuring clarity of purpose and engagement from all levels of staff, • Lead, manage and mentor all direct reports; motivating on an individual and team basis, to achieve the targets and objectives set by the business, • Identify and analyse any performance or behavioural issues and ensure that the appropriate performance management tools are applied promptly, to ensure the necessary improvement Operations Perspective – Maximise productivity and deliver an efficient and effective service to clients through the application of agreed company processes and procedures • Ensure compliance with all current and new company processes, procedures and service related legislation to deliver a fully compliant workforce, • Provide leadership and support to your team to deliver company initiatives and objectives, • Support and champion relevant change initiatives Financial Perspective – Deliver profitable turnover and encourage service growth • Enhance profitability where practicably and ethically possible, • Inform the Regional Operations Manager, Director – Security and Finance Director immediately about any real or perceived threats to the financial performance of the Company or any items which will materially impact upon forecasts What We’re Looking For • Service line operational expertise in the allocated service discipline area., • Excellent people management skills and experience of leading and managing multiple site, geographically diverse teams, • Experience of working in a client service driven environment, • Proactive advocate and user of social media channels to demonstrate client and employee engagement, • Experience of working closely alongside a business development team and can demonstrate new business wins and development of existing business, • Strong financial and commercial awareness, including legal governance and contractual terms adherence, • Ability to think strategically and contribute to the businesses forward ambitions, • Excellent communication skills – both verbal and written, • Confident presentation skills, • Self-motivated and able to adapt to a changing environment, • Skilled influencer, • Demonstrates the ability to forge and maintain relationships, • Good organisational and time management skills, • IT skills, specifically Word, Excel and PowerPoint, • Ability to work collaboratively, • Must hold a full UK driving license with no more than 6 penalty points, • SIA Licence Most importantly — you lead by example, influence with credibility, and build relationships that last. The Package • £50,000 basic salary, • Company Car or Car Allowance, • 35 days holiday (including bank holidays) Why Join Us? • Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources., • Equal Opportunities Employer who promotes diversity., • Innovative Approach to the Employee Journey, • A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business If you’re ready to step into a role where you can truly shape operations, influence growth, and develop high-performing teams — we want to hear from you.

Contracts Manager Birmingham / Hybrid to £65k + car / allowance + generous benefits Our Birmingham based client specialises in the provision of bespoke automation and materials handling solutions to some of the biggest names in the UK. As a result of continued success and an ongoing planned program of strategic expansion, they are now seeking to recruit an articulate, dynamic and highly self-motivated and experienced Contracts Manager to complement their established and successful project team. The successful Contracts Manager candidate will be tasked with maintaining constant communication with site managers, staff and Clients in order to ensure proper operations of the company and consistency in the delivery of services, necessitating the maintenance, management and development of quality assurance protocols where required. As Contracts Manager you will be responsible for ensuring that operational and deliverable activities remain on time and within budget and overseeing all Client facing deliverables on behalf of the Company, whilst expanding the Client portfolio in the form of identifying opportunities for service provision in the industry and initiating conversations with industry providers regarding additional solutions to obtain future business. With essential knowledge of the CDM Regulations 2015, core responsibilities for this varied and challenging role will include (but not be limited to): • Understanding the requirements of a potential Principal Contractor project and developing initial budgetary costing documents utilizing current company systems to be returned to the Client for consideration, whilst developing inclusions, exclusions and assumptions within said budgetary costings in line with the project requirements and relevant legislation., • Managing the project from a 'Principal Contractor Project Manager' perspective, including full budgetary management of the project (including all direct suppliers and labour) and running weekly Client facing update meetings focussing on matters relating to H&S and the Principal Contractor role and will include regular site visits and attendance at weekly meetings on site or by Teams., • Maintaining an overall site activity H&S coordination role that will balance the needs of all contractors and the Client, whilst maintaining the overall project (although the responsibility for Client or Contractor commercial matters will be dealt with by others)., • Developing CDM legal documentation such as the Construction Phase H&S Plan, TMP's, Fire Safety Plans, etc. for deliverable projects with the support of the Site Manager., • "Protecting" the company in matters relating to budgetary and service delivery i.e. ensuring what is being delivered is what was agreed and any exclusions or items 'outside of scope' are not financially incurred., • Managing company suppliers and labour contracts throughout a project (i.e. Cabins, Cleaners, Fire Extinguisher, Stationary, Internet Access, Security etc.)., • Collating all necessary H&S File Information / O&M Manuals from Contractors involved in the project and distributing to the Principal Designer (CDM) at completion stage. Additionally, there may be instances where the successful candidate could be required to act as an additional resource to a sister division of the business relevant to Construction H&S. It is envisaged that the successful candidate will ideally be qualified to NEBOSH Certificate Level 3 (General or Construction), be SMSTS trained and a Member of the Associate of Project Safety (APS) whilst demonstrating at least 3 years of proven successful experience gained within the construction industry and solid commercial acumen including strong skills in budget development and oversight and proficiency in conflict management, project management and business negotiation processes. In return, an attractive remuneration and benefits package are available and genuine scope for career progression and stability. Contact the Projects Team at Premier Technical Recruitment on or email your cv in confidence to for further details.

The Channel Business Development Manager (BDM) is responsible for acquiring, developing, managing and growing relationships with Charterhouse’s channel partners. This role focuses on driving revenue through effective partner engagement, enablement, and joint go-to-market activities. The ideal candidate is commercially astute, highly proactive, and experienced in the Unified Communications, networking, or cybersecurity sectors. Partner Relationship Management • Find own and manage a portfolio of strategic channel partners, acting as the primary commercial point of contact., • Build long-term, trusted relationships with all key stakeholders across partner organisations., • Conduct regular business reviews to track performance, pipeline, and strategic alignment. Revenue Growth & Sales Execution • Achieve channel sales targets through effective partner management and business development., • Support partners with opportunity identification, qualification, and closure., • Forecast partner revenue and provide accurate reporting to leadership. Partner Enablement & Development • Educate partners on Charterhouse’s product portfolio, value proposition, and competitive advantages., • Deliver sales training, onboarding, and ongoing enablement programmes., • Collaborate with the marketing team to create joint campaigns, events and lead-generation initiatives. Go-to-Market Strategy • Develop joint business plans with partners, setting clear objectives, KPIs and growth strategies., • Support the creation and execution of co-branded sales materials and propositions., • Identify and recruit new partners aligned with Charterhouse’s overall channel strategy. Internal Collaboration • Work closely with Pre-Sales, Marketing, Product and Service Delivery teams to support partner needs., • Provide partner feedback into product development and commercial strategy discussions., • Represent the channel within internal planning and strategy sessions. Skills & Experience Required • Proven experience in channel sales or partner management within UCaaS, CCaaS, cybersecurity, connectivity, IT services or adjacent technology sectors., • Ability to lead and present sales opportunities on behalf of the channel partners, • Strong understanding of the reseller, distributor, and MSP ecosystem in the UK., • Demonstrable track record of meeting or exceeding revenue targets., • Excellent communication, negotiation, and relationship-building skills., • Ability to think strategically while executing tactically., • Strong commercial acumen and ability to articulate value to partners., • Self-motivated, results-driven, and comfortable working in a fast-paced environment., • Willingness to travel for partner meetings, events, and industry conferences. Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.

ROLE: Capital Project Manager LOCATION: Warwickshire, Hybrid Working PACKAGE: £60-70,000 plus benefits An exciting opportunity has arisen for a Capital Project Manager to join a leading independent supplier to the Healthcare sector in Europe. This company is renowned for its commitment to service excellence and innovative imaging technologies, making it a prime choice for professionals seeking to make a significant impact in the healthcare sector. The Capital Projects Manager will play a crucial role in overseeing and managing capital projects from initiation to service go-live, contributing to the company's strategic growth and expansion. The Capital Project Manager will be responsible for managing a diverse range of capital projects ranging in value up to circa £15mln, including the construction and mobilisation of services in various facilities. This role requires a proactive individual with extensive project management experience, particularly in the construction or engineering sectors. Responsibilities Included: • Overseeing the entire lifecycle of capital projects, from initial modelling and costing to handover to operations., • Managing the planning application process and construction design with third-party architects and consultants., • Creating project delivery plans and associated budgets, ensuring adherence to financial constraints., • Identifying and mitigating project risks to enable successful project delivery., • Conducting regular project status reporting, including timelines, budgets, and risk assessments. Skills and Attributes: • Extensive experience in construction project management, ideally within the healthcare sector., • Strong knowledge of statutory project requirements and the RIBA methodology., • Excellent interpersonal and communication skills, with the ability to build relationships with stakeholders at all levels., • Proficiency in Microsoft Excel, PowerPoint, Project, and Word at an intermediate/advanced level., • A self-starter with a keen attention to detail and the ability to work collaboratively within a team. Benefits: • Opportunity to work with a market leader in the healthcare imaging sector., • Competitive salary and benefits package., • Professional development and continuous learning opportunities., • A supportive and inclusive work environment that values collaboration and excellence., • The chance to make a meaningful impact on patient care and service delivery. If you are an ambitious and experienced professional looking to take the next step in your career as a Capital Project Manager, please submit your CV Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We are currently seeking a Sales Manager to drive the continued growth and commercial success of our distributed energy initiatives. This is a high-impact role responsible for delivering revenue growth, expanding market presence, and strengthening client engagement. The successful candidate will play a key role in shaping our go-to-market strategy and leading the development of bespoke solar PV solutions for commercial clients, ensuring best-in-class delivery across the project lifecycle. Greenvolt is a renewable energy company dedicated to accelerating the energy transition through sustainable solutions. We are proudly 100% green, operating across Biomass, Wind & Solar Utility Scale, and Distributed Generation, with a strong commitment to people, the planet, and society. Commercial Sales and Client Management • Lead and manage the full commercial sales lifecycle from initial enquiry through to contract award and handover., • Drive client engagement, solution positioning, pricing strategy, and commercial negotiations to secure new business., • Identify, qualify, and convert opportunities across key sectors (SMEs, corporates, and public sector)., • Build and maintain strong relationships with key stakeholders including clients, developers, architects, and engineers. Solution Development • Oversee technical assessments and client consultations in collaboration with the engineering team to ensure solutions are both technically robust and commercially viable., • Undertake preliminary basic irradiance, shading, and loss factor calculations to support solution design and financial modelling, • Ensure all proposed solutions align with regulatory standards, financial models, and client requirements., • Collaborate with engineers/designers to develop system layouts, energy yield forecasts, and technical solutions that are aligned with regulatory and financial standards. Proposal, Tender and Contract Management • Lead the development and delivery of high-quality proposals, tenders, and commercial offers in collaboration with sales engineering and pre-construction teams., • Take ownership of commercial negotiations, contracts, and agreements, working closely with legal, procurement, and operations., • Advise and support clients in evaluating ROI and accessing relevant financial incentives and grant opportunities. Performance Monitoring and Strategy • Manage and maintain a strong sales pipeline, ensuring accurate tracking of opportunities, forecasts, and conversion rates via CRM systems., • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth. Sales Process and Market Engagement • Report on sales performance, pipeline health, and key account activity., • Provide market insights on customer needs, competitor activity, and pricing strategy to support business growth., • Achieve agreed sales targets., • Support in any other duties which may encompass the role. The job description is intended as a guideline and may evolve over time to meet the needs of the role and the organization • A degree (or equivalent) in Engineering, Business, Renewable Energy, Electrical Engineering, Energy Systems, Environmental Science, or a related discipline is essential. A master’s qualification is desirable., • Additional qualifications in business, sales, or project management are desirable., • Strong understanding of renewable energy technologies is essential; knowledge of solar PV systems is an advantage., • Experience delivering contracts under FIDIC and/or NEC frameworks is desirable., • Proven experience within the construction or engineering sector is essential., • 7–10 years’ experience in technical sales or business development, ideally within renewable energy or engineering services., • Demonstrated ability to manage the full sales lifecycle, from client engagement through to contract close., • Experience preparing and managing tenders for public and/or large-scale private sector projects., • Strong commercial acumen, including contract negotiation and working with legal and procurement teams., • Excellent communication, presentation, and stakeholder management skills., • Ability to work independently, manage multiple priorities, and collaborate cross-functionally., • Full, clean driving licence and willingness to travel across Ireland as required., • Full right to work in UK., • Flexibility to attend industry events and client engagements outside standard business hours where required. Additional Benefits after successful completion of probation • Health Insurance, • Company Pension, • Death in Service, • Income Protection, • Professional Membership fees, • Training and CPD This job description is intended as a general guideline and is not exhaustive; it is a flexible document and may be subject to change to meet the evolving needs of the company. We are an Equal Opportunity Employer and give consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity! Note this role is based in Ireland and you must be based in Ireland to complete the tasks of this role We want an energy transition for everyone from everyone. Please note: We do not require assistance from recruitment agencies and will not be accepting unsolicited agency submissions for this vacancy.

Business Development Manager phs Teacrate - Sales Nationwide travel required The primary role of the business development manager is to prospect and identify new clients by networking, cold calling, advertising or other means of generating interest from potential clients from across all markets. The role requires you to attend self-generated and pre-arranged meetings with a view to selling the organisation’s services in a way that maximises delivery efficiencies and leads to long term customer relationships. Responsible for meeting a pre-determined revenue target and maintaining the company’s CRM database in line with company policy. Key Responsibilities: • Develop and own a strategic plan for our services within specific targeted areas aligned to the business growth strategy., • Prospecting, cold calling, qualifying/identifying new business opportunities., • Attend surveys and meetings, to provide quotations and contract proposals., • Approach organisations and gain interest in phs Teacrate services., • Present and sell all services to potential clients., • Following up and keep detailed records of new leads resulting from field activity via CRM., • To work with Marketing to ensure maximum penetration for sector campaigns., • To provide all relevant feedback for sector campaigns and tradeshows, therefore allowing for a full analysis to determine the success and weak areas of the activity., • To take lead ownership for all tender submissions within the markets. Ensuring all aspects of the submission are detailed in accordance with the business needs for the submission, maximizing profitability for the delivery solution., • Associated administration duties., • Work towards set KPIs and sales strategy objectives. Skills and Knowledge Required:, • To be able to inspire, motivate, influence, and work closely with your colleagues., • Strong, persuasive character, able to negotiate strongly without jeopardising a positive outcome., • Excellent presentation skills and ability to command the attention of senior audiences., • Natural self-starter, confident with developing new opportunities from scratch., • To have a strong commercial mind and can make logical and well thought out decisions., • To be able to work well under pressure without compromise., • The ability to prioritise workload without procrastination., • Entrepreneurial flair coupled with professional, team-oriented execution., • To be able to communicate effectively and confidently with clients and colleagues at all levels., • Full clean driving license., • Appropriate level of IT skills for the Microsoft Office suite., • Direct RTP Industry experience desirable In return for your commitment and expertise at phs Group:, • Attractive basic salary plus bonus structure, • Company car / car allowance, • National travel required, • Hybrid working, • Buy / Sell holiday scheme, • Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks, • Access to Digital GP for you and your household, • Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more… About phs Teacrate We don’t just move crates; we orchestrate seamless logistics. As the foremost service provider for crates, handling equipment, and packaging products across the UK, we power industries that keep our nation moving. Our seasoned sales, account management, and customer support teams bring decades of experience to the table. With a 99%+ satisfaction score, we prioritize your needs and deliver tailored solutions. Our fleet of 29 vehicles ensures next working day delivery, while our strategically placed depots cover the entire UK. Join us in shaping the future of logistics. Discover efficiency, reliability, and excellence at phs Teacrate. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment and onboarding process.

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our vision of creating the destination for making life a little more thoughtful and beautiful, we do things differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date - we are Europe’s largest direct to consumer flower company. In January 2021 we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), alongside other top tier investors including Index Ventures (investors in Wise and Glossier). We are home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte, having acquired bloomon in April 2021 and Bergamotte in July 2021. Together, we are active in 8 countries. We were named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020. We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. Tech Team @ Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Our Product Engineering team is organised into cross functional squads, each responsible for a business and architectural domain, supported by Platform and Data Engineering. You’ll join the Range squad, a cross-functional team within our Ops-Tech group. We focus on the internal systems that power range representation, product allocation, and stock management — a core domain of our business that directly influences what our customers see and receive. Our work connects closely with many other squads across Bloom & Wild, as we support the smooth flow of products from planning through to delivery. Most of our team is based in the UK and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - _. 💻 What you’ll be doing…As a mid-level engineer in our Range squad, you’ll help build and maintain the internal tools that power our warehouse operations — from bouquet assembly to order fulfilment across multiple countries. • Working closely with our product manager, engineers, and stakeholders to understand real-world needs and translate them into working software., • Building and improving our internal tools using Ruby on Rails and related technologies., • Making iterative improvements to our monolith while contributing to the development of new features to support our rapidly expanding curated range of products., • Writing clear, tested, secure, maintainable code and participating in code reviews to ensure high-quality solutions., • Exploring new ideas and opportunities to improve our monolith and workflows., • Helping to shape our technical decisions by sharing your ideas and contributing to discussions about architecture, tooling, and best practices., • Contributing to technical discussions and helping ensure our solutions align with our technical strategy and business goals., • Collaborating with your squad to deliver work in small, valuable increments — using agile practices and modern tooling., • Monitoring, debugging and improving the performance of our systems with observability tools., • You are a Ruby developer (2+ years of experience) with good knowledge of Ruby on Rails in a production environment and are keen to keep growing your expertise., • You have experience working with RESTful APIs, version control tools such as GitHub, and testing tools like RSpec., • You’re curious about how things work — whether it’s diving into a new tool, exploring performance improvements, or figuring out how real-world problems translate into code., • You want to work in a kind, inclusive, and supportive environment where people care about their work and each other., • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services.Why Bloom & Wild?To care wildly for our customers, first we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 🌻Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you- Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options from day 1- Enhanced family leave policy and a workplace nursery scheme- 1 day per year to volunteer on a project that’s close to your heart 🌴 Time off- 25 days’ holiday + your birthday and bank holidays each year- Option to buy an extra 5 days’ holiday each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar 🌱 Health & Wellbeing- Health cash plan through Simplyhealth- Mental health support through Open Up, including access to online therapy sessions- Allies and champions groups- Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week- Cycle to work scheme- Electric car scheme- Our office kitchen is stocked with drinks and snacks to keep you going- Financial wellbeing support through Bippit- Workplace pension contributions 🌳 Growth & Development- A flexible training framework for every stage of your career development through our Bloom & Learn programme- Access to the Goodhabitz learning platform- Mentee and mentor opportunities with our external partners, such as The Women's Association and Future Founders- Internal & external Speaker Sessions on a variety of different inspirational topics 💐 Moments that matter- Social & wellbeing monthly calendar- Summer and End of Year events, team lunches and post-peak celebrations- Irresistible discounts on our products, blooms & subscriptions! SponsorshipWe're proud to hold an A-rated sponsor license, so we can assign certificates of sponsorship. This means we can support applications from anywhere as long as the job is deemed suitable under the points based system. 🫱‍🫲 Getting hired We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • The majority of our A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.- An interview with Tonci, our Engineering Manager to get into more of the detail.- A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session.A final chat with our CPTO or VP of Engineering. We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) _.

GitLab is an open-core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like and , customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. as we build technology that transforms how the world develops software. As an Account Executive, you'll be the primary connection between GitLab and customers based in Ukraine and Cyprus selling into organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You'll report to an Area Sales Manager and partner closely with business development, marketing, and technical teams. You'll run the full sales process: shape the customer's journey, document buying criteria and processes, keep the pipeline accurate and evidence-based, and share root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. • Report to an Area Sales Manager and own a broad book of businesses, from new prospects to growing existing accounts across Ukraine and Cyprus, • Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close., • Support prospects by clearly articulating GitLab's DevSecOps value proposition and aligning it to customer business outcomes., • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams., • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline., • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement., • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success., • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker., • Proven success in software sales, ideally in a mid-market or enterprise context, managing a varied book of business., • Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps., • Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management., • Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions., • Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes., • Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities., • Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management., • Alignment with GitLab's values, an interest in contributing from diverse or transferable sales backgrounds, and willingness to travel in line with company policy., • Fluency in Russian OR Ukrainian and English. The sales team works with growing organizations across their software delivery lifecycle as they modernize how they deliver software with GitLab. You'll join a distributed group of account executives, sales managers, and business development team members who collaborate asynchronously across regions. As a team, we run an efficient, transparent sales process and share what works in our sales handbook. We focus on opportunities like supporting customers through toolchain consolidation and driving platform adoption, and we continually refine how we sell and support GitLab based on what we learn. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. We're looking for a technical engineering manager (UK Based) to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. You will lead the Geo for Self-Managed Customers team, which owns the Geo product end to end. Geo is tenant-to-tenant replication that sits between raw infrastructure replication and single-object transfer, and it is the foundation customers rely on for their disaster recovery strategies. What you'll bring: • Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy, • Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there, • Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps, • A history of building and managing high-performing, accountable team cultures, including managing out when necessary, • Comfort driving complex projects to completion without relying on a dedicated TPM, • Experience leading distributed and remote teams effectively Key Responsibilities: • Lead the roadmap and execution for the Geo product serving Self-Managed customers, setting clear direction in close partnership with the team’s Product Manager., • Hire and develop a high-performing engineering team where members can thrive and deliver with quality and speed; the team is India-anchored, with EMEA backend/fullstack hiring to improve timezone overlap., • Own the reliability, correctness, and performance of Geo replication as the core layer underpinning disaster recovery for Self-Managed deployments., • Deliver bug fixes, API extensions, and new capabilities to the shared Geo codebase, maintaining relationships with the Geo SMEs embedded in the Dedicated Migrations and Resilience teams so day-to-day commits resolve quickly., • Build and maintain runbooks, guardrails, and reviews so the team operates with rigor; ensure high-quality, timely responses to Geo-related escalations from Support and internal partners., • Define, track, and report on delivery and operational metrics, using them to drive continuous improvement., • Participate in the Incident Management on-call rotation to help ensure availability goals for Geo are met, working with reliability engineers and development team members. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud Planning Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle EPM Planning expertise to the next level? Version 1 — the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023 — is looking for an experienced Senior Oracle EPM Cloud (Planning) Functional Consultant to drive strategic cloud planning and budgeting transformations. Why This Role is a Game-Changer You will lead flagship Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) implementations end-to-end: from gathering requirements and designing models through to build, integration, testing, and post-go-live support. You will deliver business-critical planning solutions: work closely with finance teams on driver-based planning, workforce and CapEx planning, management reporting, and forecast cycles. You wImplement smart automations: use Smart View, Data Management, Groovy rules, and EPM Automate, and build forms, dashboards, and business rules for dynamic planning processes. Own client relationships: manage expectations, facilitate design workshops, deliver training, and guide clients through quarterly patch updates. What We’re Looking For You will be a seasoned Oracle Planning Cloud specialist with a minimum of two full lifecycle planning projects. You will have: • Hands-on expertise in model design, form creation, calculations, allocation logic, Smart View, and Data Management., • Proven ability to design integrated planning solutions that connect to source ERP data and other EPM modules., • Strong communicator: you build trust with finance stakeholders, run engaging workshops, and deliver clear documentation., • Highly organised, self-motivated, and comfortable managing multiple planning workstreams in a dynamic cloud environment. Bonus skills: exposure to Workforce, CapEx, Projects or Strategic Modelling, experience with REST APIs and Groovy scripting, or migrating from Hyperion Planning to EPM Cloud. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates you have SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you’re an expert in Oracle EPM Planning ready to deliver transformative budgeting, forecasting, and analytics solutions — and thrive in a values-driven environment — please reach out. In essence: Build robust, driver-based planning solutions, grow your influence, be rigorously rewarded — and do it all in a top-tier consultancy built on innovation and integrity. Let’s elevate enterprise performance — together. Oracle EPM Cloud Planning Consultant Job Description In addition, you will be: • Leading and implementing Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) solutions., • Overseeing requirements definition, design, and gap analysis for planning models and driver-based calculations., • Leading application configuration, including forms, dashboards, business rules, and workflows., • Driving functional support for technical activities such as data integration, mapping, and automations., • Facilitating solution validation workshops with key business stakeholders., • Overseeing testing support, training delivery, post-go-live support, and other related aspects of functional implementation advice and guidance. Qualifications You will have experience in the following areas: • Strong functional experience with Oracle Planning Cloud (minimum two full project cycles preferred)., • Proven ability to manage on-time project delivery and client expectations, ensuring internal customer satisfaction., • Hands-on design of calculation scripts, Groovy rules, allocations, and forecast scenarios., • Experience building and optimising forms, dashboards, and reports in Smart View., • Familiarity with Data Management for source system integrations., • Knowledge of EPM Automate commands (REST APIs and Groovy scripting desirable)., • Experience working directly with Finance FP&A teams and business stakeholders., • Comfortable with Oracle Cloud quarterly updates and supporting clients through patch testing., • Able to manage multiple tasks across configuration, testing support, and client workshops., • Strong communication skills (both written and verbal)., • Providing status and issue reports to the project manager/client on a regular basis., • Organised, self-motivated, and delivery-focused. Desirable Experience • Accountancy qualification or financial background., • Exposure to other EPM Cloud modules such as FCCS, ARCS, EDMCS, or Tax Reporting., • Experience migrating from Hyperion Planning to Oracle Cloud Planning., • Familiarity with REST APIs and Groovy scripting for automation and integration. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: £38,000 - £42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £38k - £42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.

ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients. Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services: • Our Team – Powered by people to keep data centres moving safely and securely. We recognise that our greatest strength is our staff, which is why we promote a culture of personal development and professional training, both internally and from leading industry bodies. • Our Services – We provide a range of specialised services tailored to the individual needs and demands of each client, their equipment, and their data centre infrastructure. From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation. ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward. The position of Driver will report directly to the Transport Manager and is created to deliver the following high-level objectives: • To collect and deliver products in line with agreed schedules., • To reporting to Operations Manager throughout the day., • To complete all Digital and Manual documentation in line with company and client procedures., • To ensure all documentation is kept up to date and shared as appropriately (i.e., amend on the spot if job order changed)., • To ensure levels of customer service are maintained at all times., • To act in a professional manner with clients and colleagues at all times.., • To adhere to all regulations regarding the performance of duties including but limited to staff uniform, performance standards., • To follow route and time schedules as defined, and to notify any changes immediately., • To load, unload, prepare, inspect and operate the delivery vehicle and to notify any issues immediately., • To deal with and manage multiple customer's and supplier's needs on both domestic and international runs., • To ensure all documentation for warehouse/haulage/distribution/shipping is accurate., • To perform and implement general administration on a daily basis., • To comply with all tachograph requirements as set out and amended from time to time., • Any other duties that may be assigned from time -to-time in line with your skills and competencies. The remunerating package, including salary and benefits, is negotiable depending on experience. The package may include the following: • Competitive market salary., • Performance-based bonus., • Opportunities for continuing professional development will also be provided., • Company pension plan(varies by region, subject to local employment laws)., • Sports & social club.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do. We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started. Overview of the Product Team Product Managers at Zego are change-makers. We build and scale data-driven, impactful solutions that enable Zego to offer competitive and personalised insurance. Working in a fast-paced Agile environment, our team thrives on innovation, cross-functional collaboration, and driving measurable outcomes. We’re building a product organisation where AI isn’t a buzzword - it’s how we work. From rapid prototyping with generative AI to using machine learning models that power our core pricing, our PMs operate at the frontier of what technology can do for insurance. From enhancing pricing models to streamlining digital experiences, our Product team is instrumental in shaping the future of insurance. About the Role We are looking for a Lead Product Manager who combines strategic depth with a hands-on builder’s instinct. You’ll own strategic workstreams that span multiple teams and business domains, defining the 6-12 month product direction and shaping how Zego’s products evolve to meet ambitious commercial targets. This role sits at the intersection of strategy, execution, and leadership. You’ll define new product mechanics and revenue models. You’ll make build-vs-buy-vs-partner recommendations that shape Zego’s competitive position. And you’ll champion an experiment-first culture - using AI to compress discovery cycles, generate sharper insights, and ship at a velocity that sets the standard for the rest of the organisation. You’ll work closely with Zego’s Leadership Team on strategic decisions, lead cross-functional programmes, and mentor Product Managers - raising the bar for how the entire product community operates. What You’ll Be Doing • Set strategic direction: Define strategy for the 6-12 month horizon. Shape product operating models and governance. Make build-vs-buy-vs-partner recommendations that directly influence Zego’s competitive position., • Define new product mechanics and revenue models: Identify and validate new revenue opportunities - from 0-to-1 propositions to upsell and retention loops. Ground every bet in unit economics and customer insight, not gut feel., • Architect an experiment-led culture: Embed rigorous experimentation (A/B testing, multivariate, rapid prototyping) into how your teams work. Replace opinion-driven roadmaps with a data-backed cadence where “rate of learning” is the leading metric., • Champion AI adoption across Product: Go beyond personal AI use - develop reusable AI playbooks, workflows, and assets that multiply the team’s output. Identify where AI tools can materially accelerate product development, content generation, data analysis, and decision-making across the organisation., • Lead with data at every level: Design the product metrics and dashboards used by the business. Be proficient in gathering and using financial, behavioural, and usage data to ground strategic decisions. You’re as comfortable in Snowflake as you are in a board-level strategy review., • Drive company-level initiatives with P&L impact: Own programmes that move core business metrics. Be accountable for commercial outcomes, not just feature delivery., • Lead cross-functional workstreams: Partner with engineering, data science, design, marketing, legal, and compliance to ensure your strategy is technically feasible, commercially viable, and delivered with velocity., • Mentor and develop PMs: Manage the product community of practice. Coach Product Managers across the organisation, instilling a customer-first, experiment-first mindset and raising the bar for data capabilities and product craft., • Engage with the Leadership Team: Present strategic recommendations, lead pivots and sunset decisions, and shape how Product is represented in company-wide decision-making.. What You’ll Need to Be Successful • Strategic product leadership: Significant experience leading product strategy across multiple teams or domains, ideally in a high-growth environment. You’ve defined product operating models, shaped governance, and made decisions that moved business-level metrics., • Experiment-first operator: Deep, hands-on experience designing rigorous experiments and rapid prototypes. You’ve built experiment cultures - not just run individual tests. You instil the “build-measure-learn” loop as the default operating rhythm for your teams., • Commercial and financial fluency: Deep understanding of unit economics, pricing levers, and revenue modelling. You prioritise based on expected commercial impact and can credibly partner with Finance and Leadership on P&L-level decisions., • AI as a force multiplier: You don’t just use AI tools yourself - you’ve built AI-enabled workflows, playbooks, or toolchains that made your team measurably faster. You can point to concrete examples of how AI has materially accelerated your or your team’s product development., • Data mastery: Proficient in gathering and using financial, behavioural, and usage data to make strategic decisions. You design the metrics and dashboards that the business relies on., • Technical depth: Comfortable engaging with engineers on system architecture, APIs, ML pipelines, and service design. You understand the technical trade-offs well enough to make informed strategic bets., • Outstanding communication and influence: You engage with the Leadership Team on strategic decisions, lead cross-functional workstreams, and bring stakeholders along through clarity and conviction - not hierarchy., • Builder mentality: You’re not just a strategist. You’re comfortable acting as an IC when needed, getting into the detail, and leading a squad directly when the situation calls for it., • People development: Proven track record of mentoring and developing PMs. You actively contribute to the broader product community, not just your own area. Our Toolkit We believe the tools don’t make the Product Manager, but the right stack helps us move with velocity: • Collaboration: Notion, Whimsical, Slack, Google Meet, • Design, Prototyping & User Testing: Figma, Figma Make, Maze, • Data & Analytics: Snowflake, Amplitude, Hotjar, Looker, • Thinking & Strategy: Claude Cowork, • Automations: Claude Code, Zapier What’s it like to work at Zego? Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day. Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want. You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. While some of our team choose to come into our central London office once a week, we’re flexible - some people prefer being in once a month or even quarterly. It’s all about finding the right balance between collaborative face time and focused home-working, so we can achieve great results while maintaining a healthy work-life balance. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. We also offer an annual flexible hybrid working contribution, which you can use to support with your travel to the office or towards your own personal development. And that’s just for starters! There’s more to Zego than just a job - Check out our_ for insights, stories, and more. We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. #LI-IL1 #LI-Hybrid

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

Client Manager – eClarity Core Rewarding salary + Benefits Fully remote – UK based We've partnered with the exciting ecom finance agency, eClarity Core, as we search for a Client Manager to join their scaling team! Company Overview: At eClarity Core, we exist to give eCommerce founders their time back. Whether they’re scaling a brand from £1m to £20m or launching a new product line, our mission is to remove financial stress and replace it with clarity, insight, and strategic support. We work exclusively with DTC brands across the UK, providing everything from day-to-day bookkeeping to full outsourced finance function services and statutory compliance work. We’re not your average accounting practice, we’re tech-first, fully remote, and purpose-driven. By 2030, our goal is to help 100 entrepreneurs become financially free. Our work moves fast, and so do we. If you thrive in high-growth environments, love solving problems, and want to be part of building a better way for eCommerce brands to manage their finances, read on. Check out their company LinkedIn profile here: _ About the Role: We’re looking for a Client Manager to lead delivery across several client accounts. You’ll oversee internal finance and compliance operations for our DTC vertical, manage a small team of bookkeepers, and be hands-on with client-facing work — from delivering monthly reports to preparing and reviewing statutory accounts. This is a high-impact role where you’ll turn messy financial data into clear, actionable insights for some of the most exciting emerging eCommerce brands. You'll be trusted to lead, innovate, and drive change both internally and for our clients. Key Responsibilities: Client-Facing Audit client finance functions and recommend improvements Build and deliver enhanced management accounts and commentary Analyse financial performance and provide clear, commercially focused recommendations Prepare and deliver cash flow reports monthly Support in creating and maintaining financial models, budgets, and forecasts. Communicate findings in a clear, accessible way - no jargon, just insight! Preparation and review of VAT returns, statutory year end accounts (frs105 & frs102 1A), corporation tax returns and personal tax returns Internal (eClarity Operations) Manage day-to-day operations of our eCommerce finance practice Oversee and support a team of bookkeepers to ensure timely, accurate output Review and suggest improvements on internal processes Collaborate on internal financial reporting and performance analysis Champion our company values and high standards in client service and internal communication Who You Are A strong communicator with a commercial mindset and attention to detail A natural leader who can manage people and processes with confidence A problem solver who thrives in ambiguity and fast-paced environments Passionate about eCommerce, tech, and supporting founders on their growth journey What You Bring 5+ years’ experience in a practice role Fully qualified accountant (ACA, ACCA, CIMA) Experience working in or with DTC, retail, marketplace, or eCommerce brands - desired but not required Advanced Excel skills (comfortable building models from scratch, using pivot tables, VLOOKUPs, etc.) Proficient in cloud accounting tools and finance platforms (e.g., Xero, A2X, Dext, Unleashed, Shopify, etc.) Excellent written and verbal communication skills Why Join eClarity? Career growth - Work closely with experienced CFOs and eCommerce experts on high-impact projects Impact-driven - Help us achieve our mission of making 100 entrepreneurs financially free Innovative & ambitious - Be part of a fast-growing, tech-led team shaping the future of finance in eCommerce Benefits: Rewarding salary + benefits Flexible remote working, you can be based anywhere in the UK! Lots of potential for career development and training Fun and friendly team with regular socials & opportunity to travel to meet clients Opportunity to be a part of one of the fastest growing ecom finance agencies in the UK! If this sounds like you then hit apply or email Kyle on _ to find out more!

Job Title: Ada CS Engineer Location: Remote, UK, with regular travel to Cambridge Salary: £39,000 to £45,000 p.a. Full-time equivalent, dependent on experience Basis: Permanent, Full-time, part-time or flexible Eligibility: You must be eligible to work in the UK The role The Raspberry Pi Foundation is working in collaboration with the University of Cambridge to deliver _, a free and accessible learning platform for computing teachers and students in the UK. We are looking for a motivated and proactive software engineer to join the Ada Computer Science development team and work on the development and maintenance of a key component of the UK’s computer science curriculum delivery. You will be working within a University of Cambridge development team and will represent the Raspberry Pi Foundation’s interest. You will be a key person in creating a shared understanding between the two organisations. This role is a chance for significantly more independence and autonomy than typical for this level of experience. The work you will do is open source and can be found on Github at _. You will be working to improve and develop resources and experiences for teachers and students and will have a unique chance to impact computer science education throughout the UK for both young people and educators. You will develop software in Java and React to enable learning experiences, as well as managing the software delivery and infrastructure that runs Ada Computer Science. You will be working with a supportive, collaborative, and agile team of software engineers from the University of Cambridge, product designers and managers from the Raspberry Pi Foundation and expert computer science educators. We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other. Responsibilities This role has the following responsibilities. • Design and implement Ada CS site features in collaboration with product teams and designers from the Raspberry Pi Foundation and the University of Cambridge., • Organise release testing and perform deployments, • Respond to support tickets, • Support product teams with requests for data and insights, • Manage on-premises servers maintained by the University of Cambridge, • Participate in our on-call rotation within business hours There are also opportunities to lead in specific domains, such as: • Testing strategy and approach, including Visual Regression Testing., • Building and deployment, managing the CI/CD pipeline and approach, • Developing analytics for key stakeholders, including managing the analytics infrastructure Experience and personal attributes We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here. • Great written and verbal communication skills, • Proactivity and strong self-management skills, • Professional development experience in React, Java and Python, • Experience with Docker, Docker compose and containerisation, • Experience with a relational database systems (e.g. MySQL, PostgreSQL, MongoDB), • Experience with software delivery and CI/CD, • Experience with software service metrics and monitoring tools such as Grafana, Plausible and Apache Superset., • Familiarity with Linux server administration and networking, • Experience directly interacting with end users, replying professionally to queries and questions, • Enthusiasm for growing the next generation of Computer Scientists and for educational outcomes in Computer Science About us The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly. All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report. Benefits In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues. • Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year., • Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution., • Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus., • Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life., • Support for parents and carers. We provide generous family leave and flexibility for parents and carers., • Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family., • Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees., • Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work. Timetable for applications Closing date: 20th April 2026, 9.00am GMT Phone screen: Week commencing 20th April 2026 First interview: Week commencing 27th April 2026 Second interview: Week commencing 5th May 2026 Our recruitment process All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. Here's what you can expect: • As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter., • Eligible applications will be reviewed by our recruitment team and the hiring manager., • A small number of candidates will be invited to a phone call with the hiring manager., • The purpose of this call is to check our understanding of your application and to answer any questions you have., • We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague., • You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions., • If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team at recruitment@raspberrypi.org. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?