315 Best it customer service Jobs in Edinburgh (July 2026)

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Apex Hotel

Casual Worker Room Attendant

Job Ref: 13347 Branch: Apex City of Edinburgh Hotel Location: Apex City of Edinburgh Hotel, Edinburgh Salary/Benefits: £14.00 per hours Contract type: Casual Hours: Part Time Shift pattern: 0830-1700 MON -FRI 9.00-1730 SAT SUN Hours per week: 0 Posted date: 16/07/2026 Closing date: 27/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Self Checking Room Attendant in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: As a Casual Self Checking Room Attendant,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Casual Self Checking Room Attendant, you will be responsible for checking your own rooms are of a high standard and ready for our guests. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated housekeeping department, you will: • Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting, • Engage with guests in order to promote guest loyalty and memorable experiences, • Ensure our guests experience our high levels of comfort and quality, • Take pride in the work you do About you: As a Casual Self Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant. With this in mind, we are looking for a Self-Checking Room Attendant who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About the Apex City of Edinburgh Hotel The Hotel is located in the centre of the Grassmarket, the hub of Edinburgh's Old Town, looking up to Edinburgh Castle. You can walk anywhere in the city centre from here and it's exceptionally convenient for the transport links at Waverley Train Station, buses around the city and Old Town attractions. The Apex City of Edinburgh Hotel has master suites with stunning Edinburgh Castle views and Agua restaurant, which serves succulent fine dining selections alongside savoury sides and nibbles. The restaurant bar also offers one of Edinburgh City Centre's most comprehensive wine lists and an array of expertly prepared cocktails.

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Apex Hotel

Assistant Night Manager

Job Ref: 13382 Branch: Apex Grassmarket Hotel Location: Apex Grassmarket Hotel , Edinburgh Salary/Benefits: £13.90 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Shift pattern: 22:30 - 07:00 (5 nights over 7) Hours per week: 40 Posted date: 23/07/2026 Closing date: 03/09/2026 Why Join Apex Hotels ? You'll be welcomed into Apex Hotels with genuine warmth as you join us as an Assistant Night Manager in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: Apex Hotels are looking for an Assistant Night Manager to join the Front Office Team. Reporting to the Night Manager, you will be responsible for the running of the property during the night. You will have a passion for delivering excellent customer service, show initiative and be a strong team player. Communication skills and staff management are key attributes. You will have a good knowledge of health and safety and security procedures. As Assistant Night Manager you will be responsible for delivering an excellent experience to all guests whilst ensuring that our guests are safe and secure throughout their stay. Main Responsibilities: • Be present in lobby and reception during peak times and support your team, • Lead reception team to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action., • Ensure all procedures are followed and all night jobs are complete., • Producing any nightly reports. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About Apex Grassmarket Hotel Located in the heart of Old Town Edinburgh, this contemporary hotel is surrounded by culture. With Fantastic views of Edinburgh Castle views from the hotel, it is a few minutes walk from the Royal Mile and the National Museum of Scotland. The Apex Grassmarket Hotel has 169 bedrooms and has Deluxe Rooms which feature castle views and outdoor balconies. With seasonally rotating menus, the restaurant attracts locals and guests alike. Open for lunch and dinner in the shadow of Edinburgh Castle, the restaurant's menu riffs on Scottish classics with creative twists.

Job Ref: 13340 Branch: Apex City of Edinburgh Hotel Location: Apex City of Edinburgh Hotel, Edinburgh Salary/Benefits: £ 14 per hour plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: mon- sun 7--330 / 09-1730 Hours per week: 40 Posted date: 16/07/2026 Closing date: 27/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Linen Porter in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Linen Porter, you will assist in the delivery of amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness and organisation whilst adhering to all health and safety guidelines. As a Linen Porter, you will be an integral part of the Housekeeping department working closely with all team members to deliver a seamless system of collection and replacement of all linen items. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated Housekeeping department, you will: • make sure that you work seamlessly and methodically to remove linen and waste items from Guest rooms and replace with fresh items to assist the Self Checking room attendants in their role., • engage with guests in order to promote guest loyalty, • ensure guests experience our well-known high levels of comfort and quality, • take pride in the work you do About You: As a Linen Porter, you will have excellent organisational skills and attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality! On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Linen Porter. With this in mind, we are looking for a Linen Porter who: • Can deliver excellent standards, • Uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About the Apex City of Edinburgh Hotel The Hotel is located in the centre of the Grassmarket, the hub of Edinburgh's Old Town, looking up to Edinburgh Castle. You can walk anywhere in the city centre from here and it's exceptionally convenient for the transport links at Waverley Train Station, buses around the city and Old Town attractions. The Apex City of Edinburgh Hotel has master suites with stunning Edinburgh Castle views and Agua restaurant, which serves succulent fine dining selections alongside savoury sides and nibbles. The restaurant bar also offers one of Edinburgh City Centre's most comprehensive wine lists and an array of expertly prepared cocktails.

Job Ref: 13381 Branch: Apex Waterloo Place Hotel Location: Apex Waterloo Place Hotel, Edinburgh Salary/Benefits: £13.00 per hour plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: 0700 to 1530 / 1430 to 2300 Hours per week: 40 Posted date: 23/07/2026 Closing date: 03/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Kitchen Porter in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Kitchen Porter, you will assist in the delivery of amazing brand standards and immaculate kitchen and back of house facilities. You will be responsible for your own work and take pride in the high standard of cleanliness and organisation whilst adhering to all food safety and health and safety guidelines. As a Kitchen Porter, you will be an integral part of the Kitchen and Food and Beverage departments working closely with all team members to deliver exceptional standards.. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated Kitchen department, you will: • Ensure the kitchen/refuse areas and relevant stores, corridors and equipment are cleaned and maintained to the highest degree of cleanliness., • Use cleaning agents and equipment within the perimeters of COSHH Legislation, • Follow all food safety and health and safety guidelines., • Assist in the preparation of food About You: As a Kitchen Porter, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great kitchen porter. With this in mind, we are looking for a kitchen porter who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Exceptional Food safety standards Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About Apex Waterloo Place Hotel The Georgian features of the Apex Waterloo Place building make it both a timeless and elegant hotel. Located at the east end of Princes Street, this hotel stands in the desirable New Town location just moments from Calton Hill, George Street and Waverley Train Station making it central and convenient. With its corniced ceilings, Georgian windows and fireplace, Elliot's Bar & Restaurant seamlessly blends its building's rich history with contemporary design details. The menu mixes traditional Scottish dishes with innovative, globally inspired bursts of flavour. The restaurant's food complements an array of wines, cocktails, spirits and hand-picked Scottish whiskies.

Job Ref: 13337 Branch: Apex Grassmarket Hotel Location: Apex Grassmarket Hotel , Edinburgh Salary/Benefits: £14.00 per hour plus excellent benefits & perk. Contract type: Permanent Hours: Full Time Shift pattern: 0830-1700 MON -FRI 9.00-1730 SAT SUN Hours per week: 40 Posted date: 15/07/2026 Closing date: 26/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Room Attendant in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App , allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team., • Contributions to a pension plan Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Self-Checking Room Attendant,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Self-Checking Room Attendant, you will be responsible for checking your own rooms are of a high standard and ready for our guests. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated housekeeping department, you will: • Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting, • Engage with guests in order to promote guest loyalty and memorable experiences, • Ensure our guests experience our high levels of comfort and quality, • Take pride in the work you do As a Self-Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant. With this in mind, we are looking for a Self-Checking Room Attendant who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About Apex Grassmarket Hotel Located in the heart of Old Town Edinburgh, this contemporary hotel is surrounded by culture. With Fantastic views of Edinburgh Castle views from the hotel, it is a few minutes walk from the Royal Mile and the National Museum of Scotland. The Apex Grassmarket Hotel has 169 bedrooms and has Deluxe Rooms which feature castle views and outdoor balconies. With seasonally rotating menus, the restaurant attracts locals and guests alike. Open for lunch and dinner in the shadow of Edinburgh Castle, the restaurant's menu riffs on Scottish classics with creative twists.

Job Ref: 13237 Branch: Apex Waterloo Place Hotel Location: Apex Waterloo Place Hotel, Edinburgh Salary/Benefits: £14.41 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Shift pattern: Vary Hours per week: 40 Posted date: 29/06/2026 Closing date: 10/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Duty Manager at Apex Waterloo Place Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Starting your Journey: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: • Be present in lobby and reception during peak times and support your team, • Promote selling culture amongst the FO team, review results daily, • Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure all pre- and post stay communication is sent to applicable guests, • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Maintain correct records & communications so they can be tracked effectively, • Proactively manage poor performance and act as a role model for your team, • Liase with Housekeeping management on daily basis to ensure outstanding guest experience, • Plan and communicate VIP arrivals to hotel team, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Already have hotel front office experience or have worked at a supervisory or management level. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click apply. We look forward to hearing from you. About Apex Waterloo Place Hotel The Georgian features of the Apex Waterloo Place building make it both a timeless and elegant hotel. Located at the east end of Princes Street, this hotel stands in the desirable New Town location just moments from Calton Hill, George Street and Waverley Train Station making it central and convenient. With its corniced ceilings, Georgian windows and fireplace, Elliot's Bar & Restaurant seamlessly blends its building's rich history with contemporary design details. The menu mixes traditional Scottish dishes with innovative, globally inspired bursts of flavour. The restaurant's food complements an array of wines, cocktails, spirits and hand-picked Scottish whiskies.

Job Ref: 13358 Branch: Apex Grassmarket Hotel Location: Apex Grassmarket Hotel , Edinburgh Salary/Benefits: £15.70 per hour plus excellent company benefits and Perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 20/07/2026 Closing date: 31/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Chef de Partie in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team., • Contributions to a pension plan. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Starting your Journey: As a Chef de Partie,you will be responsible for delivering a high level of food to all our guests. Working in the Kitchen you will help maximise revenue through first class food preparation and delivery. You will embrace every opportunity to create exceptional food for our guests and provide a personal experience our guests will want to share. Joining the dedicated Kitchen department, you will: • Be passionate about food, preparing and serving breakfast, lunch and dinner to Company standards, ensuring guest satisfaction at all times, • Work simultaneously with all Kitchen team members in a friendly manner offering an infectious smile and collaborative approach, • Have extensive knowledge of our menus and food offerings, • Assist the management team in the control of all food supplies and purchases coming in and going out of the kitchen, using date labelling processes., • Adhere to all food safety and health and safety guidelines You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. As a Chef de Partie, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately one that they will remember the most. You will be great at multi-tasking, you will be efficient at solving all guest enquiries and requests with ease. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Chef de Partie. With this in mind, we are looking for a Chef De Partie who: • Previous experience at Commis Chef or Demi Chef De Partie level is essential., • Previous experience in a hotel or restaurant environment is essential., • Can deliver excellent standards, • Uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About Apex Grassmarket Hotel Located in the heart of Old Town Edinburgh, this contemporary hotel is surrounded by culture. With Fantastic views of Edinburgh Castle views from the hotel, it is a few minutes walk from the Royal Mile and the National Museum of Scotland. The Apex Grassmarket Hotel has 169 bedrooms and has Deluxe Rooms which feature castle views and outdoor balconies. With seasonally rotating menus, the restaurant attracts locals and guests alike. Open for lunch and dinner in the shadow of Edinburgh Castle, the restaurant's menu riffs on Scottish classics with creative twists.

Job Ref: 13372 Branch: Head Office - Edinburgh Location: Head Office, Edinburgh Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Fixed Term Hours: Full Time Hours per week: 40 Posted date: 22/07/2026 Closing date: 02/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Programme Manager at our Apex Hotels House office in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. This is a fixed term role for 2 years. Role Overview: We are looking for an experienced Programme Manager to lead and coordinate strategic projects across Apex Hotels. Sitting at the heart of our transformation journey, this role will drive the planning and delivery of cross-functional programmes that support our ambition to be a modern, purpose-driven hospitality business. Working closely with leadership, operational, commercial and central teams, you will ensure projects are delivered on time, within budget and aligned to our guest experience ambitions, commercial objectives, technology strategy and brand standards. This is an exciting opportunity to influence change across our hotel portfolio, helping shape the future of Apex Hotels. Main Responsibilities: • Lead the delivery of strategic transformation and hotel improvement projects across Apex Hotels., • Manage programme roadmaps, timelines and key project milestones., • Oversee programme governance, including risks, issues and project reporting., • Responsibility for project budgets, resource alignment and benefits realisation., • Work closely with the cross-divisional Technology Transformation Team, operational stakeholders and external partners to coordinate cross-functional planning and delivery., • Lead the successful implementation and adoption of new processes and ways of working., • Lead continuous improvement in project management standards, technology tools and practices. About You: You are a highly organised and commercially aware Programme Manager with a proven track record of delivering complex projects in fast-paced, customer-focused environments. A strong communicator and relationship builder, you thrive on bringing people together, overcoming challenges and turning strategic ambitions into measurable results. Passionate about delivering positive outcomes, you understand the importance of balancing commercial performance with exceptional guest and colleague experiences. You are comfortable operating across multiple projects and stakeholders while maintaining a clear focus on quality, delivery and continuous improvement. Key Skills & Experience: • Proven programme and project management experience within a complex, multi-site environment., • Strong stakeholder management, communication and influencing skills., • Commercially aware with experience managing budgets, risks and project delivery., • Highly organised, able to manage multiple priorities and drive successful outcomes., • Collaborative and adaptable, with a passion for delivering positive business, guest and colleague experiences. Benefits • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • £200 referral bonus when your friends or family join the team Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

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