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Enablement Support Officer \n Location: Croydon - Hybrid workingRate: £21.41 per hour PAYE / £28.40 per hour Umbrella \n Hours: 27 hours per week - 5 days per week or 3 days x 9 hours \n Duration: 12 months (Maternity Cover) \n Start date: ASAP \n \n This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. \n \n Working Pattern \n \n The role is 27 hours per week. We would ideally like someone to work across five days per week with shorter daily hours, however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days. \n \n This is a hybrid role, with a minimum of two days per week office-based. Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. \n \n About the Role \n As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. \n You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. \n The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. \n \n Key Responsibilities \n\n • Assess residents' financial, housing and personal circumstances.\n, • Provide advice and guidance on:\n \n, • Universal Credit\n, • Housing Benefit\n, • Council Tax Support\n, • Housing Payments and discretionary funding\n \n, • Develop personalised support plans and agree realistic outcomes with residents.\n, • Support residents with budgeting, debt management and improving financial resilience.\n, • Identify employment, training and housing options that promote long-term independence.\n, • Make decisions regarding discretionary financial assistance and other available funding streams.\n, • Conduct resident interviews, home visits and advocacy where required.\n, • Work collaboratively with partner agencies including:\n \n, • DWP\n, • Jobcentre Plus\n, • Adult Social Care\n, • Health services\n, • Registered providers and landlords\n, • Voluntary and community organisations\n \n, • Signpost and refer residents to specialist support services.\n, • Maintain accurate case records and monitor progress through to successful case closure.\n, • Contribute to service improvements and best practice across the team.\n\n \n About You \n We are looking for someone who has: \n Essential Experience \n\n • Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service.\n, • Experience supporting vulnerable or distressed residents.\n, • Experience developing practical solutions that improve residents' circumstances and outcomes.\n, • Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship.\n, • Experience maintaining accurate case records and managing a varied caseload.\n\n \n Essential Knowledge \n\n • Strong understanding of Universal Credit and welfare benefits.\n, • Knowledge of Housing Benefit and Council Tax Support.\n, • Understanding of housing options, homelessness prevention and financial inclusion approaches.\n, • Awareness of the relationship between housing stability, employment, health and wellbeing.\n, • Ability to interpret legislation, policy and guidance and apply it in practice.\n\n \n Essential Skills \n\n • Excellent communication and interpersonal skills.\n, • Ability to build positive relationships with residents and partner agencies.\n, • Strong interviewing, assessment and problem-solving skills.\n, • Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism.\n, • Good IT skills, including use of case management systems and Microsoft Office applications.\n, • Ability to work independently while contributing effectively as part of a team.\n\n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: CroydonStart Date: As soon as possibleSalary: £35,517 - £36,582 per annum (depending on experience)Contract: Temporary to PermanentHours: 37 Hours per Week \n Human Resources Officer \n Are you an experienced HR Administrator or aspiring HR professional looking for your next opportunity? Join a supportive and collaborative education trust as a Human Resources Officer, providing essential HR support across schools within the Croydon area. This is an excellent opportunity for a highly organised and proactive individual who is passionate about people, compliance, and making a positive impact within education. \n Responsibilities: \n\n • Provide first-line HR support and guidance to staff and managers.\n, • Support recruitment activities, including advertising vacancies, arranging interviews, and communicating with candidates.\n, • Process employment checks and maintain compliance with safeguarding requirements.\n, • Maintain and update Single Central Records (SCRs) and HR systems.\n, • Produce HR documentation relating to starters, leavers, and contractual changes.\n, • Support payroll processes, including contract variations, absences, overtime, starters, and leavers.\n, • Assist with formal HR meetings, note-taking, audits, reporting, and general HR administration.\n, • Work closely with school leaders and administration teams to ensure accurate staff records and compliance.\n\n Requirements: \n\n • A-Level qualification or equivalent.\n, • Previous HR administration experience or experience working within a busy office environment.\n, • Strong IT skills and experience using HR or management systems.\n, • Excellent communication, organisation, and interpersonal skills.\n, • Ability to manage competing priorities while maintaining accuracy and attention to detail.\n, • Professional, confidential, and resilient approach to work.\n, • A proactive attitude with a commitment to continuous improvement and professional development.\n, • CIPD Level 5 qualification (or equivalent) desirable.\n, • Commitment to safeguarding, equality, diversity, and inclusion.\n\n Commitment to Safeguarding: \n Our client is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment. The recruitment process is aligned with the Keeping Children Safe in Education guidance. Offers of employment are contingent upon successful background checks, including an Enhanced DBS check, right to work in the UK, and satisfactory references. \n How to Apply: \n Interested in this role? Submit your CV today. If you have the relevant HR experience and are looking to develop your career within a supportive educational environment, we would love to hear from you. Successful applicants will be contacted to discuss the opportunity further.

Job Title: Revenues Officer \n Location: Local authority based in Croydon \n Hourly rate: £20.38 PAYE / £27.03 Umbrella \n Contract Length: 3-month contract (possibility of extension) \n Working Pattern: Full Time, Monday - Friday, 36 hours \n ASAP Start \n About the Role \n We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. \n This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high-quality public services. \n \n Key Responsibilities \n As a Revenues Officer, you will: \n\n • Manage customer enquiries across multiple channels, including telephone, online, and face-to-face appointments.\n, • Process and maintain accurate Council Tax and Business Rates records, ensuring all updates comply with relevant legislation and council policy.\n, • Set up new accounts, apply reductions, exemptions, discounts, and reliefs, and action refunds where appropriate.\n, • Negotiate and agree payment arrangements with customers, including post-summons cases.\n, • Support court hearings by interviewing customers, making informed decisions, and preparing documentation.\n, • Implement recovery action to maximise revenue for the Council.\n, • Liaise with internal teams and external partners such as the Valuation Office, DWP, solicitors, voluntary groups, and more.\n, • Use key systems (Northgate, Iclipse, CRM, tracing tools etc.) to update records and investigate customer circumstances.\n, • Contribute to service improvement, team meetings, and cross-departmental projects.\n\n \n About You \n We're looking for someone who: \n\n • Has excellent verbal and written communication skills.\n, • Is comfortable interpreting complex legislation and applying it accurately.\n, • Can manage their own workload and meet deadlines in a fast-paced environment.\n, • Demonstrates strong numerical ability and attention to detail.\n, • Is IT-literate and confident using multiple systems.\n, • Works well both independently and as part of a team.\n, • Brings a customer-centric attitude with a commitment to equality, diversity and inclusion.\n\n Experience in revenues, collections, local taxation, or recovery work is highly desirable, with opportunities for skilled candidates to undertake more advanced responsibilities. \n \n Why Join Us? \n\n • Play a key role in supporting vital public services within the community.\n, • Work in a collaborative environment with opportunities for training, development, and progression.\n, • Contribute to service improvements and help shape customer experience.\n, • Be part of an organisation committed to diversity, sustainability, and staff wellbeing.\n\n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: CroydonStart Date: As soon as possibleSalary: £35,517 - £36,582 per annum (depending on experience)Contract: Temporary to PermanentHours: 37 Hours per Week \n Human Resources Officer \n Are you an experienced HR Administrator or aspiring HR professional looking for your next opportunity? Join a supportive and collaborative education trust as a Human Resources Officer, providing essential HR support across schools within the Croydon area. This is an excellent opportunity for a highly organised and proactive individual who is passionate about people, compliance, and making a positive impact within education. \n Responsibilities: \n\n • Provide first-line HR support and guidance to staff and managers.\n, • Support recruitment activities, including advertising vacancies, arranging interviews, and communicating with candidates.\n, • Process employment checks and maintain compliance with safeguarding requirements.\n, • Maintain and update Single Central Records (SCRs) and HR systems.\n, • Produce HR documentation relating to starters, leavers, and contractual changes.\n, • Support payroll processes, including contract variations, absences, overtime, starters, and leavers.\n, • Assist with formal HR meetings, note-taking, audits, reporting, and general HR administration.\n, • Work closely with school leaders and administration teams to ensure accurate staff records and compliance.\n\n Requirements: \n\n • A-Level qualification or equivalent.\n, • Previous HR administration experience or experience working within a busy office environment.\n, • Strong IT skills and experience using HR or management systems.\n, • Excellent communication, organisation, and interpersonal skills.\n, • Ability to manage competing priorities while maintaining accuracy and attention to detail.\n, • Professional, confidential, and resilient approach to work.\n, • A proactive attitude with a commitment to continuous improvement and professional development.\n, • CIPD Level 5 qualification (or equivalent) desirable.\n, • Commitment to safeguarding, equality, diversity, and inclusion.\n\n Commitment to Safeguarding: \n Our client is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment. The recruitment process is aligned with the Keeping Children Safe in Education guidance. Offers of employment are contingent upon successful background checks, including an Enhanced DBS check, right to work in the UK, and satisfactory references. \n How to Apply: \n Interested in this role? Submit your CV today. If you have the relevant HR experience and are looking to develop your career within a supportive educational environment, we would love to hear from you. Successful applicants will be contacted to discuss the opportunity further.

Benefits and Welfare Advisor (Outreach Worker) An excellent opportunity for a motivated and compassionate professional to deliver tailored welfare and benefits advice, helping residents in the Local area access financial support, manage debt, and improve their overall wellbeing. If you’ve also worked in the following roles, we’d also like to hear from you: Welfare Rights Officer, Money and Benefits Advisor, Welfare Officer, Benefits Officer, Income Maximisation Advisor, Financial Inclusion Worker, Social Welfare Caseworker, Welfare Rights Advisor, Benefits Caseworker SALARY: £33,000 - £36,000 per annum (depending on experience) LOCATION: Lewisham, South London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Benefits and Welfare Advisor (Outreach Worker) Worker to join the organisation’s community-focused service team. As a Benefits and Welfare Advisor (Outreach Worker) you will provide one-to-one support for residents experiencing difficulties with benefits or financial hardship. You’ll deliver expert advice on welfare entitlements, assist with new and existing claims, and liaise with agencies such as the DWP and local authorities. The Benefits and Welfare Advisor (Outreach Worker) will play an essential role in empowering residents to improve financial stability, manage debt, and maintain their independence through guidance, advocacy, and education. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Benefits and Welfare Advisor (Outreach Worker) include: • Provide Specialist Advice: Support residents with new and ongoing claims for benefits such as Universal Credit, ESA and PIP, • Advocate for Residents: Liaise with the DWP, Housing Benefit teams and other agencies to resolve issues and ensure accurate claims, • Facilitate Appointments: Arrange and accompany residents to Job Centre or agency meetings, acting as an advocate when required, • Address Financial Issues: Assist residents in managing arrears and negotiating repayment plans to improve financial stability, • Promote Financial Education: Provide budgeting guidance and collaborate with financial inclusion teams to encourage money management skills, • Coordinate Support: Maintain close communication with support workers and external agencies to ensure holistic assistance, • Maintain Records: Accurately record casework in line with data protection regulations and organisational procedures, • Empower Residents: Educate residents on their rights, responsibilities and entitlements to foster independence, • Safeguard Residents: Identify and report safeguarding concerns, ensuring all actions follow policy and procedure CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience of providing welfare benefits advice or casework, • Strong understanding of the UK welfare benefits system and entitlement criteria, • Excellent communication and advocacy skills with empathy and professionalism, • Organised and able to manage competing priorities effectively, • Confident IT user, including Microsoft Word and record management systems, • Awareness of safeguarding principles and commitment to equality and diversity DESIRABLE • Knowledge of debt advice and financial inclusion services, • Familiarity with supported housing environments, • Proficiency in Excel or PowerPoint for reporting and presentations This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14869 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in South London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ