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Wellbeing Coordinator \n Location: Long Stratton, Norwich, Norfolk \n Salary: £29,316.38 per annum \n Fulltime: 37hrs per week \n \n Proposed Interview Date: Friday 7th August (TBC) \n \n Are you passionate about supporting people to live well, feel safe, and stay connected in their community? We are looking for a compassionate and proactive Wellbeing Coordinator to join our Wellbeing & Partnership team, providing high-quality housing management and wellbeing support to tenants across Saffron communities. \n \n In this rewarding role, you will work closely with tenants, colleagues, and partner organisations to help people settle into their homes, maintain their independence, and access the support they need. \n \n Key responsibilities include: \n\n • Supporting tenants through sign-up, move-in, and follow-up visits to help them feel settled and confident in their home.\n, • Completing fire safety checks, health and safety inspections, and regular building checks to help keep communities safe.\n, • Working with partner organisations to identify and respond to tenants’ wellbeing and support needs.\n, • Encouraging independence, involvement, and community engagement through activities, advice, and signposting.\n\n For a full list of responsibilities, please see the attached Role Profile \n \n About you \n You will bring empathy, confidence, and excellent communication skills, along with an understanding of the needs of older people and the importance of delivering a respectful, reliable, and person-centred service. You will be comfortable working independently, using initiative, and building positive relationships with tenants, colleagues, and external partners. \n If you are organised, caring, and motivated by making a real difference in people’s day-to-day lives, we would love to hear from you. \n \n This role is subject to a Basic Disclosure and Barring Service check. \n \n Closing date: 2nd August 2026 \n Shortlist date: 3rdAugust 2026 \n Interview date: TBC

In-House Counsel (Charging) for Social Housing Permanent | Full TimeSalary: £31,500 – £55,424 DOE We are looking for a qualified Solicitor or Chartered Legal Executive with strong experience in real estate law and a proven track record advising on property charging and securitisation matters. Hybrid working is available for this role, working 2–3 days in the office dependent on business need. You will be based from either Exeter, Tolvaddon, Norwich or TewkesburyShape the legal foundations behind a major property funding programme A great opportunity for an experienced property lawyer to join our in-house legal team, leading on property charging, securitisation, and secured lending matters that support long-term growth and investment. This is a chance to take ownership of complex transactions, work closely with senior stakeholders, and play a key role in ensuring a large property portfolio remains funding-ready.The Role You'll provide specialist legal advice on property charging, securitisation, financing, and refinancing transactions, ensuring security arrangements are robust, compliant, and delivered efficiently. Working across the business, you'll manage legal due diligence, resolve title issues, oversee external counsel, and help drive continuous improvement in legal processes and delivery.Key Responsibilities:\n\n • Lead on property charging and securitisation transactions.\n, • Advise on financing and refinancing matters.\n, • Conduct and manage legal due diligence across property portfolios.\n, • Identify and resolve title defects and complex property issues.\n, • Ensure assets meet lender and funder requirements.\n, • Manage external solicitors and transactional delivery.\n, • Support funding programmes and security charging initiatives.\n, • Act as a subject matter expert across the organisation.\n, • Mentor and develop junior team members.\nYou will need:\n\n, • Strong technical property law expertise.\n, • Experience managing title investigations and due diligence exercises.\n, • A sound understanding of lender security requirements.\n, • Excellent stakeholder management and communication skills.\n, • The ability to manage competing priorities in a fast-paced environment.\n, • A collaborative approach and a commitment to high-quality legal work.\nFor more information please call Carol on or email your CV to

We are currently seeking an experienced Insurance Officer (Claims) to join our client's Insurance team. This is an excellent opportunity to support claims management activities, work with a variety of stakeholders, and contribute to the effective delivery of insurance services within a busy environment. \n Key Details: \n\n • Contract: Temporary\n, • Contract Duration: Initially 3 months\n, • Location: Norwich (NR7)\n, • Working Pattern: Hybrid (1 day per week in the office, every Thursday)\n, • Rate: £14.44 per hour\n, • Start Date: ASAP\n\n Role Responsibilities: \n\n • Manage insurance claims through the full claims lifecycle\n, • Investigate claims and review information to identify discrepancies and potential risks\n, • Liaise with brokers, insurers, claim handlers, surveyors and loss adjusters\n, • Support the resolution of insurance-related complaints and queries\n, • Maintain accurate claims records, reporting and documentation\n, • Ensure compliance with insurance policies, procedures and legal requirements\n, • Assist in the delivery of insurance awareness and training initiatives\n, • Identify opportunities for process improvements and enhanced service delivery\n\n Required Experience: \n\n • Experience working in a high-volume administrative, transactional or insurance-related environment\n, • Strong attention to detail and investigative skills\n, • Excellent communication skills, both written and verbal\n, • Strong organisational and time management abilities\n, • Good Microsoft Office skills, including Excel, Word and Outlook\n, • Customer-focused with the ability to build effective working relationships\n\n Desirable: \n\n • Buildings or liability insurance experience\n, • Previous claims handling experience\n, • ACII qualification or working towards an insurance qualification\n, • Experience within the social housing sector\n\n If this role is of interest, please apply with an up-to-date copy of your CV.

Insurance Administrator (Temporary) \n Location: Norwich, NR7Working Pattern: Hybrid – Monday to Friday, with 1 day per week in the office (every Thursday)Pay Rate: £14.44 per hourContract: Ongoing Temporary AssignmentStart Date: Immediate Start Available \n About the Role \n We are currently recruiting for an Insurance Administrator to join a busy and supportive team based in Norwich. This is an excellent opportunity for someone with strong administrative skills who is looking to develop their experience within the insurance sector. \n The successful candidate will provide administrative support across insurance-related activities, ensuring records are maintained accurately and customer queries are handled efficiently. \n Key Responsibilities \n\n • Processing insurance documentation and maintaining accurate records\n, • Supporting policy administration and claims-related activities\n, • Managing incoming emails and correspondence\n, • Liaising with customers, insurers, and internal stakeholders\n, • Updating databases and ensuring data accuracy\n, • Assisting with reporting and general office administration\n, • Providing excellent customer service and responding to enquiries promptly\n\n About You \n We are looking for candidates who have: \n\n • Previous Building or Liability insurance administration experience\n, • Strong attention to detail and organisational skills\n, • Good communication skills, both written and verbal\n, • Ability to prioritise workload and meet deadlines\n, • Competent IT skills, including Microsoft Office applications\n, • A professional and proactive approach to work\n\n Desirable Experience \n\n • Experience within buildings insurance or liability insurance would be advantageous but is not essential\n, • Previous experience working within an insurance, claims, financial services, or housing customer service environment is beneficial\n\n What’s on Offer? \n\n • Immediate start\n, • Ongoing temporary assignment\n, • Competitive hourly rate of £14.44 per hour\n, • Hybrid working arrangement\n, • Supportive team environment\n, • Opportunity to gain valuable insurance industry experience\n\n If you are a motivated administrator looking for your next opportunity, we'd love to hear from you. \n Apply today for an immediate start.

R13 are supporting a highly regarded business in their search for a organised Sales Administrator to join their busy and growing sales team based in Norwich. This is a newly created role designed to provide vital support to a high-performing sales function, acting as the central point of coordination for sales administration, reporting, CRM management and process compliance - helping ensure everything runs smoothly behind the scenes. You'll be working alongside a team of sales professionals, helping maintain accurate records, chasing outstanding information and ensuring key deadlines and processes are met. This position would suit someone from a property, new homes, housing, estate agency or sales administration background and a love for being organised and making things happen. Based in from head offices in Norwich, working hours are Monday to Thursday 8:30am – 5:00pm and Friday 8:30am – 4:30pm. Salary up to £30,000 depending on experience. The Company This established organisation has built an excellent reputation within the property sector. With a strong focus on customer experience, teamwork and continuous improvement, they offer a supportive and professional environment where employees are valued and encouraged to develop their careers. Benefits 26 days annual leave plus bank holidays Option to purchase additional holiday Private medical insurance 5% employer pension contribution Life assurance Employee lifestyle and retail discount platform Free onsite parking Supportive and collaborative team environment Long-term career development opportunities The Day to Day Providing comprehensive administrative support to the sales team and management. Producing and distributing daily, weekly and monthly sales reports. Maintaining CRM systems and ensuring all sales information is accurate and up to date. Monitoring pipelines, reservations, exchanges and completions data. Chasing colleagues for missing information and ensuring records are completed correctly. Preparing agendas, reports, presentations and meeting documentation. Taking minutes and tracking actions from meetings where required. Supporting the production of sales forecasts and performance reports. Liaising with site-based teams and wider departments to ensure smooth communication and information flow. Updating sales literature, documentation and internal systems. Assisting with customer, solicitor and third-party correspondence where required. Supporting wider sales and marketing activities as needed. Helping maintain efficient processes and driving improvements to administrative standards across the team. You Will Have / Be Previous experience within an administration, sales administration, property administration or business support role. Experience within property, housebuilding, estate agency or new homes environments would be advantageous but is not essential. Highly organised with excellent attention to detail. Confident communicating with stakeholders at all levels. Able to work independently and manage multiple priorities effectively. Comfortable challenging colleagues and following up on outstanding actions when required. Experience using CRM systems and Microsoft Office packages. Professional, approachable and able to build strong working relationships. How to apply To hear more details about this fantastic opportunity please email your CV to Ruth Harding – Business Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Specialist Support Coach to join us in this brand new role to the organisation. This new and essential role will see the Specialist Support Coach manage a specialist caseload of customers with multiple and complex needs (including hoarding), providing intensive, person-centred support to sustain tenancies, reduce risk, and improve wellbeing. You will partner up with our Community Coaches in working within 1-1 with our customers and out in our wider communities, providing specialist and individual understanding to complex needs. This role will be based out of Norwich office and will be required to cover the East Anglia area - a driving license and access to your own vehicle will be required. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Manage a specialist caseload of customers with complex needs (e.g., hoarding, mental health, neurodiversity, substance misuse, domestic abuse, offending history and self-neglect). Complete comprehensive assessments and develop tailored support plans; provide 1:1 ongoing support to sustain tenancies and improve outcomes. Carry out home visits where appropriate to complete assessments, deliver support and review progress. Coordinate referrals and contribute to the Better Days programme, working with operational teams to ensure a smooth customer journey. Build and maintain effective partnerships and referral routes with local services (including local authority, safeguarding and hoarding services) and represent the organisation at internal and external meetings. Lead and contribute to multi-agency working, coordinating actions across partners and internal operational teams to manage risk and achieve agreed outcomes. Maintain accurate, timely and confidential case records on the customer management system, meeting agreed service standards and information-sharing requirements. Monitor and report on activity and impact; provide insight on trends, gaps in services, emerging needs and risk to support service improvement. Handle challenging conversations and behaviours professionally, balancing firm, proportionate challenge with empathy and support. Work in line with organisational policies and legislation, including health and safety, safeguarding, equality and diversity, data protection and the Code of Conduct.What you'll bring Essential skills Experience providing intensive support to people with multiple/complex needs (housing, social care or support services). Experience supporting hoarding, self-neglect and/or tenancy-related risk. Skilled in assessment, support planning, risk management and safeguarding (including capacity-related considerations). Able to work independently and flexibly, managing competing priorities within a high-risk caseload. Excellent communication skills; able to manage emotionally demanding situations calmly and professionally, using a firm, empathic and proportionate approach. Commitment to equality, diversity, inclusion and customer-focused service delivery. Enhanced DBS.Desirable skills Training/accreditation in hoarding, self-neglect and/or mental health interventions. Understanding of housing law, tenancy enforcement and proportionate legal remedies in complex cases. Evidence of achieving sustained outcomes in long-term, entrenched cases. Ability to contribute to service development and share learning/best practice across teams. Relevant qualification (e.g., HNC/HND in Housing, Social Care or similar) or equivalent experience, plus willingness to undertake role-specific trainingWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Multi-Trade Operative – Property Maintenance & Repairs Location East and East Anglia Employment Type Full-Time | Permanent Job Summary An opportunity for an experienced Multi-Trade Operative to join a national property maintenance and refurbishment business delivering planned repairs and maintenance across residential properties. Working within occupied and vacant homes, you will carry out a range of maintenance, repair, and improvement works to ensure properties remain safe, compliant, and maintained to a high standard. The role requires a customer-focused approach, working independently and as part of a wider maintenance team. Key Responsibilities Carry out plumbing repairs and minor plumbing installations. Undertake carpentry and joinery repairs, including doors, locks, kitchens, flooring, and general woodwork. Complete a wide range of general building maintenance and multi-trade repairs. Diagnose faults and carry out effective first-time repairs where possible. Deliver planned maintenance works within agreed timescales. Work safely and in accordance with health and safety procedures. Maintain high standards of workmanship and customer service. Communicate professionally with residents, clients, and colleagues. Record completed works using handheld digital devices or mobile job management systems. Ensure vehicles, tools, and equipment are maintained in a safe and serviceable condition. Support colleagues across multiple trades where required. Maintain clean, safe, and organised work areas at all times. Person Specification Qualifications & Experience Experience as a Multi-Trade Operative within property maintenance, housing, facilities management, or construction. Practical experience in plumbing and carpentry repairs. Experience working within occupied and void residential properties. NVQ Level 2, City & Guilds, or equivalent trade qualification desirable. Full UK driving licence. Willingness to undergo relevant pre-employment security and background checks where required. Skills & Knowledge Strong practical knowledge of plumbing, carpentry, and general building maintenance. Ability to diagnose faults and carry out effective repairs. Good understanding of health and safety requirements. Experience using handheld devices or digital job management systems. Excellent problem-solving skills and attention to detail. Ability to work independently and manage workloads effectively. Strong communication and customer service skills. Flexible approach with the ability to undertake a variety of maintenance tasks. Personal Attributes Reliable, professional, and trustworthy. Customer-focused with a positive attitude. Strong work ethic and commitment to quality. Able to work independently and as part of a team. Flexible and adaptable to changing workloads. Takes pride in delivering high standards of workmanship. Committed to health, safety, and continuous improvement. What the Role Offers Permanent, full-time employment. Company vehicle and fuel allowance for business travel. Pension and life assurance. Annual leave plus public holidays. Employee reward and wellbeing programme. Ongoing training, development, and career progression opportunities. Supportive working environment within a national property maintenance business

Fortus recruitment are seeking an experienced Gas Engineer to join a social housing contractor on a straight perm basis paying £42,000 to £48,160 with a van and fuel card supplied covering Norwich carrying out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Dual Fuel Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Attributes & Requirements: Gas & oil qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1. Out of Hours evening and weekend cover on a rota basis is required as part of this role A friendly and professional attitude to build strong relationships with clients & tenants It is important that we complete all the appropriate criminal and reference checks before you start working with us. Working hours are: We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs 4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum 5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum 1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: Company vehicle and fuel card Bonuses and enhanced payment options Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice programme Social activities for all of our Teams Celebrating the fantastic ways in which our employees live our values

We are currently working with a local authority in Norfolk who are seeking an experienced Lettings Assistant to join their team on a temporary basis. This is an excellent opportunity for a customer-focused housing professional with experience in lettings coordination, property administration, or housing support to contribute to the delivery of an efficient and effective lettings service.Key Responsibilities of a Lettings Assistant:Support the end-to-end lettings process for vacant properties.Assist with advertising available homes and coordinating allocations in line with housing policies and procedures.Liaise with applicants, local authorities, and internal departments to progress lettings and ensure a smooth customer journey.Arrange property viewings and communicate effectively with prospective tenants throughout the process.Prepare offer paperwork and assist with tenancy sign-ups and related administration.Maintain accurate records and update housing management systems.Monitor progress of lettings cases and support the achievement of void turnaround targets.Respond to enquiries from applicants and stakeholders, providing a high standard of customer service.Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure properties are re-let efficiently.Assist with general administrative duties relating to lettings and housing services.Essential Requirements of a Lettings Assistant:Previous experience in a Lettings Assistant, Housing Assistant, Lettings Coordinator, Property Administrator, or similar role.Strong customer service and communication skills with the ability to build positive relationships with a range of stakeholders.Experience coordinating lettings, housing applications, tenancy administration, or property-related processes.Knowledge of social housing, housing allocations, or lettings processes is desirable.Strong organisational skills with the ability to manage a varied workload and meet deadlines.Experience using Microsoft Office and database or housing management systems.Ability to work accurately and efficiently in a fast-paced environment.If this Lettings Assistant role is of interest, please apply or contactTPBN1_UKTJ

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We are recruiting for an Electrician to support our Anchor contract, covering Norwich and the surrounding areas. This role involves delivering electrical maintenance, testing and installation works across residential properties, ensuring compliance and high standards of safety and workmanship. Key Responsibilities Carry out electrical installations, maintenance and repairs in domestic properties Complete required Health & Safety risk assessments on site Undertake routine servicing and maintenance of electrical systems and appliances Identify and report faulty installations or non-compliant systems Replace sockets, fittings and associated electrical components Interpret job tickets and complete works accurately Ensure all works meet current electrical regulations and standards About You Strong technical electrical knowledge with a focus on safety and compliance Detail-oriented with a commitment to high-quality workmanship Able to manage workload effectively and work independently Professional and customer-focused approach Requirements 18th Edition Wiring Regulations AM2 qualification 2391 Inspection & Testing qualification Clean UK driving licence DBS check required and will be undertaken as part of onboarding What We Offer Salary up to £43,325k per annum, plus performance-related bonus Company Van + fuel card (business use) Pension scheme and life assurance 23 days’ holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation * Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Contracts Manager Location: East Anglia PSR Solutions are working in partnership with a leading UK residential developer to recruit an experienced Contracts Manager to oversee multiple housing developments across the region. This is an excellent opportunity for a construction professional with a strong track record in residential housebuilding to join a well-established business delivering high-quality homes and communities. The successful candidate will play a key role in ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. The Role Reporting to the Construction Director, you will be responsible for the operational management of multiple live developments, providing leadership and support to Site Managers while ensuring effective communication across all departments. You will take ownership of programme delivery, quality, health and safety, commercial performance, and subcontractor management, ensuring developments are delivered in line with company standards, budgets, and customer expectations. Key Responsibilities Manage multiple residential construction projects from inception through to completion, ensuring delivery against programme, budget, quality, and compliance objectives. Lead and support site management teams, driving performance and maintaining high operational standards across all developments. Monitor construction programmes, identify potential delays, and implement recovery strategies to achieve key milestones. Oversee labour, plant, materials, and subcontractor resources to ensure efficient site operations and cost-effective project delivery. Conduct regular site inspections to ensure compliance with company procedures, quality standards, and industry regulations. Manage subcontractor procurement, performance, and contractual obligations to ensure projects remain on schedule and within budget. Drive a strong health, safety, and environmental culture, ensuring all sites operate in line with current legislation and best practice. Work closely with commercial, technical, sales, customer care, and land teams to support overall business objectives. Identify and mitigate project risks, proactively resolving operational and construction challenges. Support the development, coaching, and performance management of site-based teams. Requirements Proven experience in a Contracts Manager, Senior Site Manager, Project Manager, or similar leadership role within the residential housebuilding sector. Demonstrable experience managing multiple housing developments simultaneously. Strong understanding of NHBC, LABC, Premier Guarantee, or equivalent quality standards. Sound knowledge of current Health & Safety and Environmental legislation. Excellent leadership, communication, and stakeholder management skills. Commercial awareness with experience managing budgets, resources, and subcontractor performance. CSCS Card essential. SMSTS qualification desirable. Full UK Driving Licence essential. Relevant construction qualification (NVQ Level 6/7, HNC, HND, Degree or equivalent) advantageous. Package Competitive salary Performance-related bonus Company car or car allowance Private healthcare Pension scheme Life assurance Flexible benefits package Excellent career progression opportunities within a leading residential developerFor further information or to discuss this opportunity in confidence, please contact PSR Solutions. All applications will be treated in the strictest confidence

Service Charges and Rent ManagerLong Stratton, Norwich, NorfolkFull Time: 37hrs per weekWe have an exciting opportunity for a Service Charges & Rent Manager to beoperationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages.Key Responsibilities Include:Develop, implement, and manage the annual service charge budgets for all properties within the Housing Associations portfolio, ensuring accuracy and transparency.Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.Work closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions.Lead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction.Deliver a high standard of customer service ensuring customer outcomes are effectively delivered.Our Ideal Candidate Will Have:Educations and Qualifications:Degree level or equivalent relevant professional qualification or qualified by experience (E).Evidence of continued professional development (E)Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D).Experience:Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing.In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.Understanding of welfare benefits.Extensive experience in operational management and leading a customer facing team.A track record of customer excellence and performance against KPIsExperience of change management and being and subject matter expert for changes in software and systems.Experience of working within a customer-focused environment and handling challenging customer interactions.Knowledge of housing management software and systems used to manage service charge billing and reporting.Experience of modifying and maintaining policy and procedures.Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards.Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations.Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans.Experience in leading customer facing teams and a history of customer excellence & performance against KPIs.Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery.Extensive stakeholder management of both internal and external stakeholders.Skills, Knowledge and Abilities:Strong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practiceStrong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents.Knowledge of developing IT systems for managing service charges & rents.Strong knowledge of the Landlord and Tenant Act 1985 & Housing Acts.Knowledge of the Regulator of Social Housings Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms.Coaching and leadership skills to enable a team to develop to achieve its full potential.Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents.Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively.Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner.Strong skills in financial modelling, budgeting, and forecastingProficiency in using data and insights to drive personalisation transparency, and service improvements.Personal Attributes:Coaching and lea dership skills to enable a team to develop to achieve its full potential.Adopts a collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally.Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues.Skilled in gathering and leveraging customer feedback to drive continuous improvements.Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively.High level of attention to detail and accuracy in financial and service charge calculations.Excellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents.Proficient in Microsoft Office, particularly Excel, and housing management software systems.A proactive approach to continuous improvement and process development.This role may require occasional travel to different properties and meetings across the Housing Associations portfolio.A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation).Please note this role is subject to a Basic Disclosure and Barring Service checkTPBN1_UKTJ

Job Title: Electrician Location: Norwich and surrounding Salary: £40,000 - £43,325 + company van and fuel card We are working with a leading Repairs & Maintenance Contractor in the Social Housing sector to recruit a skilled Electrician. This role covers Norwich , Peterborough, Southend and Ipswich so candidates must be based locally. As an operative in the Social Housing sector, you will be responsible for reactive and planned maintenance work across communal and residential properties. You will ensure all work is completed to a high standard, complying with health & safety regulations, and delivering excellent customer service to residents. Key Responsibilities: Carry out routine and planned electrical maintenance across multiple properties Complete multiple jobs per day efficiently and safely Provide a high standard of customer service to residents Participate in a call-out rota Qualifications & Experience Required: NVQ Level 3 Diploma (or equivalent) AM2, 18th Edition, Full UK manual driving license Experience working in social housing or similar environment preferred but not essential Knowledge of health & safety regulations and compliance Comfortable using PDA/job scheduling software What's on Offer: Salary: up to £43,325 per year Long-term, permanent role Company van and fuel card provided (for business use) Paid holiday and employer pension contributions Progression opportunities to supervisor or management roles, with support for additional training Company events and charity involvement Additional Requirements: Willingness to undergo a DBS check (no unspent convictions) Drug and alcohol tests will be carried out If you're a qualified, reliable electrician who enjoys varied work and doesn't mind travelling, we'd love to hear from you by calling Sommer on (phone number removed)

Homeownership Officer Location: Long Stratton, Norwich, Norfolk Salary: £37,000 per annum Fulltime: 37hrs per week Are you passionate about delivering excellent customer service and helping homeowners navigate complex property, leasehold and shared ownership matters with confidence? We’re looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk. In this varied role, you’ll manage a diverse caseload covering leasehold management, affordable home ownership, property transactions, major works consultation and homeowner services. You’ll provide clear, accurate advice to customers, work closely with solicitors, contractors and stakeholders, and help resolve enquiries, complaints and disputes professionally. You’ll also support compliance with legislation and policy, keeping records accurate and ensuring risks are identified and managed effectively. This is a great opportunity for someone with experience in homeownership, leasehold management, housing, conveyancing or property management who enjoys problem-solving, building relationships and making a positive difference for customers. What you’ll bring: Experience managing varied cases and interpreting legal, contractual or property-related information. Strong communication skills and the ability to explain complex matters clearly. A customer-focused, professional and solution-focused approach. Excellent organisation, accuracy and confidence managing competing priorities. For a full list of responsibilities, please see the attached Role Profile If you’re ready to use your housing, property or leasehold experience in a role where every day brings variety and impact, we’d love to hear from you. Closing date: 9th August 2026 Shortlist date: 10th August 2026 Interview date: TBC

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Norwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 05 August 2026 Key Responsibilities Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues Ensures best practice is identified, adhered to and championed Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays Accountable for own professional development and undertake necessary training as identified in the Performance Review process. To handle personal data in accordance with the organisation's data protection policy. Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults. Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT. To undertake any other duties, as required, appropriate to the post

SureserveSureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.Sureserve Compliance CentralWe are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clientsWe are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.Overview of Role:The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region.Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.Communicate updates and progress of work, completing the required paperwork electronically and manually.Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.Out of Hours evening and weekend cover on a rota basis is required as part of this roleA friendly and professional attitude to build strong relationships with clients & tenantsIt is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours:We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum1 hour for lunch daily, call out rota to go on doing evenings & weekend work.What We Offer: Company vehicle and fuel cardSupport provided for professional qualificationsEmployee wellbeing programme, occupational health support, telephone support- counselling for staffService level awarded annual leaveEnhanced maternity & paternity packagesDental/Healthcare cash planCycle to Work SchemeElectric Vehicle Leasing SchemeGender & Equality Working GroupSureserve Academy- a platform for development, career progressionEmployee Voice programmeSocial activities for all of our TeamsSureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contactSuccessful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.Join us in our mission to deliver excellence across the UK.TPBN1_UKTJ

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from home. Key Details: • Languages: Danish (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Signing Bonus: 5000euro (depending on the project, • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and help with finding long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approximately 250-400euro/month depending on the location, • Also Available roles with room fully paid by the company (with bills and all) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Career growth opportunities Open Roles: • Content Moderator: Review and ensure safe, high-quality online content, • Customer Support & Marketing: Assist customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more information or to apply: _ WhatsApp: +39 334 619 6398

Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring German-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort of your home. Key Details: • Languages: German (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and assistance with securing long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approx. 250400/month depending on the location, • Additional Option: Some roles offer fully paid accommodation (including utilities) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Opportunities for career development Open Roles: • Content Moderator: Monitor and ensure safe, high-quality online content, • Customer Support & Marketing: Help customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more details or to apply: _ WhatsApp: +39 334 619 6398

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. Business Tax We provide a wide range of tax and consulting services to a broad range of companies, from housing associations to owner managed businesses. Through establishing close relationships with our clients, we ensure that we are able to deliver the most comprehensive business tax advice, and also ensure we are aware of the key opportunities and risks faced by our clients. Purpose of Role: To manage your own portfolio of clients, working with Partners/Directors or alone on complicated consultancy and advisory projects. A significant part of the role will be business development of existing and new clients as well as potentially developing a specialist field of technical and/or sector knowledge and expertise. Key responsibilities: Client work • Act as trusted adviser and engage with clients on wider commercial and strategic issues, • Manage portfolio of complex advisory and compliance cases, • Give exceptional client service, taking the lead in managing and developing client relationships, • Technically strong, • Identifying opportunities on client portfolio Staff management and development • Liaison with Partners, • Appraisals/monitor staff performance, acting as formal ADR managers for some staff, • On the job training for junior staff on a one-to-one basis, • Dealing with staff questions, • Work collaboratively with peers in team and across firm to ensure joined up approach Practice development • Involved in business development activities/profile raising locally, • Actively use network of established relationships to drive new business opportunities and cross referral of services, • Able to take advantage of marketing/PR opportunities, • Compliance, • Ensuring procedures are followed taking account of institute and HMRC guidance, where relevant Personal development (technical & other) • Internal and external seminars and courses, • Reading, • Internal meetings Education/Qualifications: • Qualified accountant (ACA/ACCA/CA) and/or tax advisor (CTA) Key Experience/Skills: • Significant corporate tax experience gained within the profession and/or industry, • Technically capable tax adviser who is able to manage complex client work, • Demonstrable experience of managing people and clients, • Existing business development skills and appetite to grow business, • Project management experience, • Experience of dealing with senior stakeholders both internally and externally As a colleague here at S&W you will have access to benefits that include Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependent) Generous holiday package Option to purchase additional holiday Shared parental leave Fully funded training towards professional qualifications Cycle to work scheme Season ticket loan Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform. In this vital Junior role, you will provide exceptional service to our Italian-speaking customers, assisting them with inquiries related to property listings, buying, selling, and renting real estate. Your fluency in Italian will enable you to effectively communicate with clients, guiding them through the intricacies of the real estate process and providing valuable information about available properties and services. Your role will be essential in enhancing customer satisfaction and facilitating smooth transactions on our platform. • Deliver outstanding customer service in Italian through phone, email, and chat regarding real estate inquiries, • Assist customers with property searches, booking viewings, and understanding the buying or renting process, • Resolve customer issues and complaints efficiently and professionally, • Document customer interactions and maintain accurate records in our CRM system, • Collaborate with real estate agents and internal teams to ensure timely responses and effective resolution of inquiries, • Gather customer feedback to help enhance service offerings and platform usability, • Stay informed about real estate market trends and property listings, • Fluent in both Italian and English, with excellent communication skills, • Strong customer service orientation and problem-solving capabilities, • Previous experience in customer service, particularly in real estate, property management, or related fields, is preferred, • Able to manage multiple customer inquiries effectively, • Detail-oriented with strong organizational abilities, • Interest in real estate and helping customers achieve their housing goals, • Familiarity with customer support software and CRM systems is a plus, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Business Development Manager £DOE Merseyside Our Client Our client is an award-winning family run construction business based in Merseyside. They support housing associations, outsourced service providers, insurers and domestic customers with emergency and planned repair and maintenance services. Having achieved consistent year-on-year growth and with recent investment secured to support further expansion, the company is now poised to scale its operations across new sectors and geographical regions. The Role This newly created position represents a critical hire for the organisation as it enters its next phase of strategic growth. The Business Development Manager will take ownership of defining a clear sales strategy, aimed at strengthening the company's position within the social housing market and accessing new framework opportunities in sectors such as education, local authorities, prisons, and retail. The successful candidate will be responsible for identifying and securing new business opportunities. This will involve building and managing a robust sales pipeline, proactively engaging new and existing clients, and developing tailored solutions that deliver long-term value for both the business and its customers. The role requires a dynamic and driven individual with a commercial mindset and a proven track record in sales or business development, ideally with a background within construction, building or facilities management sectors. A strong understanding of framework agreements, public sector procurement, and stakeholder engagement is essential, along with the ability to communicate effectively at all levels and influence decision-makers. Working closely with senior leadership and cross-functional teams, the Business Development Manager will play a key role in ensuring smooth transitions from sales to service delivery, maintaining positive client relationships and contributing to the company's reputation for professionalism and quality. This is an exciting opportunity for a strategic, entrepreneurial sales professional to join a fast-paced, high-growth organisation and make a significant impact on their next phase of development. To Apply This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Mike Pritchard-Howarth in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grown Here. We have an opportunity for a Principal Town to work on infrastructure planning projects across the UK, with a particular expertise and focus on DCO projects. We have an impressive portfolio of involvement in major infrastructure projects, including delivery of projects through various consenting regimes including DCOs. We are currently leading on planning applications for renewables and wider energy/electricity related infrastructure, transport, defence, water and much more. You will be able to work on a range of prestigious infrastructure projects for our clients in the energy transition, rail and water development sectors, as well as a range of regional and local developments. AECOM is a market leader in UK infrastructure development, with experience of over 80 DCO projects. Join us now and you could be working on: • numerous solar DCOs with a pipeline of future work;, • carbon capture and storage projects;, • energy transmission schemes;, • large aviation and rail projects; and, • housing and mixed-use development consenting. We are passionate about delivering planning to support complex projects. As our Town Planning team is national, and we support hybrid working we are flexible in terms of base location. The role can be based from our offices in Basingstoke, Birmingham, Bristol, Cardiff, Chesterfield, Leeds, London Aldgate, Manchester, Nottingham and Plymouth, with an option for hybrid working. You will be joining a great team; you will have an interesting and diverse workload and you will be given the opportunity to make the most of your abilities. Here’s what you’ll do: You will be joining a market leading, experienced infrastructure planning team and will, be given the following responsibilities. Project Leadership and Delivery • Lead and assist in the delivery of major development applications., • Coordinate multi-disciplinary teams across various project types., • Submit and manage planning applications, including liaising and negotiating with local planning authorities and key stakeholders. Planning and Advisory Services • Provide planning advice to colleagues and clients on consent requirements and permitted development rights., • Produce planning feasibility reports and consent strategies., • Write Planning Statements and Design and Access Statements for development applications. Client and Business Development • Contribute to business development in specific market sectors, including sector strategy., • Identify opportunities and build client relationships., • Lead and contribute to the preparation of successful commercial tenders. Collaboration and Stakeholder Engagement • Work closely with the Environmental Impact Assessment team., • Participate in internal and external meetings with stakeholders. Project and Operational Management • Oversee project management, ensuring quality and adherence to health and safety principles. Does this sound like something you can do, and do well? If so, read on… About our team AECOM’s rapidly growing Town Planning team plays a key role in delivering major infrastructure and development projects. AECOM is a top ten UK planning consultancy by size, employing more than 70 Chartered or Licentiate Planners. AECOM is also a worldwide leader in environmental and engineering consultancy and working as a planning consultant within AECOM means access to some of the highest profile and prestigious development projects in the UK, working with colleagues operating at the cutting edge of their disciplines as part of the largest UK environmental consultancy. Become part of our Environment business, and collaborate with top-tier planners, impact assessment specialists and project managers to consent a variety of captivating projects, from local developments to major and national infrastructure, from developing planning strategies to obtaining consent and post consent work. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. Come grow with us. Ready to push the limits of what’s possible? Here’s what we’re looking for: Education & Professional Memberships Degree in Town Planning or a related discipline. Membership of the Royal Town Planning Institute (RTPI) or an equivalent professional body. Experience Significant relevant experience of leading applications for planning consent for large infrastructure projects across a range of consenting regimes. Expert witness experience would be advantageous. Client & Stakeholder Relations Client focus, with good interpersonal skills and a collaborative working approach. Existing relationships with clients and local authorities. A business development mindset, with demonstrable experience of work winning and developing relationships with existing and new clients. Skills Ability to write clearly and concisely. Ability to work on your own initiative and under pressure. Quality & Commitment High level of commitment to quality. Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn). About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Work Abroad This Summer Live Where Others Vacation Multilingual Customer Support Roles Portugal, Spain, Greece, Malta + More Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria? Were hiring Customer Support Representatives to join vibrant, multilingual teams across Europe. Languages in Demand: English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. What's Offered: • Relocation support: Flight and accommodation provided, • Welcome bonus, • Assistance finding housing, • Flexible work options: Remote, hybrid, or on-site, • Competitive salary with performance bonuses, • Diverse, inclusive teams across Europe, • Opportunities in both major cities and coastal locations Hiring Locations: Portugal, Spain, Greece, Malta, Germany, Poland, Belgium, Romania, Bulgaria, France Your Role: • Support customers via phone, chat, and email, • Resolve inquiries with professionalism and positivity, • Provide high-quality service daily What You'll Need: • Strong English skills plus one additional EU language (see list above), • EU citizenship or valid work/residency permit for the hiring countries Whether you're drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad. #HiringNow #WorkInEurope #MultilingualJobs #CustomerSupportCareers #RelocateToEurope #SummerJobs #RemoteOrOnsite

Are you an experienced Development Accountant with a background in the Housing sector? Are you confident managing capital grants, accounting for shared ownership sales, and scheme accounting with minimal oversight? Would you relish a remote interim role where you can bring stability to a busy team? I’m working with a Housing Association to recruit an Interim Development Accountant on a 3–6 month contract. This is a business-as-usual role designed to maintain high standards across the development finance function while other members of the team are deployed on a major change programme. Key responsibilities include: • Recording development scheme costs and ensuring accurate capitalisation of completed schemes, • Maintaining robust records across active and completed developments, • Managing accounting for capital grants and first tranche shared ownership sales, • Preparing and submitting monthly returns to record capital grant expenditure, • Producing monthly management accounts for development schemes, • Raising intercompany invoices, • Supporting clean, compliant reporting across all development finance areas. This is a focused, hands-on Development Accounting role ideal for someone who can hit the ground running and support a housing development programme with clarity and consistency. You’ll join a supportive team and take ownership of key reporting and accounting tasks that keep the function running smoothly. The role is fully remote (within the UK only), apart from collecting IT equipment on day one. The successful candidate will be paid via Umbrella in accordance with IR35. To be considered, please meet the following criteria: • Proven experience as a Development Accountant within a Housing Association or similar social housing provider, • Strong understanding of capital grants, accounting for shared ownership sales, capitalisation and scheme accounting, • Confident with management accounts preparation and intercompany invoicing, • Able to work autonomously and independently, and deliver to deadlines in a remote environment This role is available for an immediate start, and interviews are taking place shortly. If you meet the criteria and are ready to contribute from day one, apply now to avoid missing out.

Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth. Our Culture We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on. JOB PURPOSE The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions. Development Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments. Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones. Lead the creation and implementation of go-to-market plans for new products and services. New Business Acquisition: Generate and qualify high-potential leads through networking, industry events, and proactive outreach. Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts. Negotiate and close high-value deals with key decision-makers in target sectors. Relationship Management: o Support and co-own execution of (growth) initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors. Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers. Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs. Deliver exceptional customer service to drive loyalty and long-term partnerships. Sales Performance & Reporting: Consistently achieve and exceed ambitious sales targets and KPIs. Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership. Analyse sales data to identify growth opportunities and address performance gaps. Brand & Product Promotion: Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns. Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness. Collaboration & Cross-Functional Leadership: Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives. Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy. Continuous Improvement: Stay abreast of industry developments, regulatory changes, and best practices. Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities. Required Skills & Experience Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector. Strong commercial acumen and negotiation skills. Demonstrated ability to build and manage a high-value sales pipeline. Excellent communication, presentation, and relationship-building skills. Results-driven, self-motivated, and resilient. Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with the ability to interpret data and market trends. Qualifications Degree-level education (or equivalent experience) in Business, Sales, Marketing, or a related field. Evidence of ongoing professional development is desirable. Competencies & Behaviours Strategic thinker with a growth mindset. Tenacious, proactive, and adaptable. Collaborative team player who can also work independently. High integrity and professionalism. Additional Information Regular travel required to customer sites, industry events, and company offices. Full UK driving license required. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Can you provide hands-on leadership to a small, charitable housing and care provider at a critical time of year? Are you just as comfortable engaging in strategic conversations as you are diving into the nitty gritty of finance transactions? Are you immediately available to apply your Housing Finance expertise to deliver a fluent year end process? My client is a small but successful charitable housing provider in Birmingham. The requirement is for an Interim Head of Finance on a 4-6 month contract; this can either be performed in a hybrid manner (2-3 days in the office), or if the skillset lines up, completely remotely (within the UK). Key responsibilities include: • Take the lead on the year end close and be the key liaison for auditors, • Produce monthly management accounts and provide budget monitoring support to a small number of senior stakeholders, most critically in Operations and Property Services, • Line manage a small team in Finance Transactions and Payroll, • Support the CEO by preparing financial information and board packs, • Provide ongoing support to the wider organisation following the recent implementation of a new ERP. This is a rare but enticing opportunity for someone with prior experience at a senior level in a similar organisation (care, housing, supported living) to deliver confidence in Finance leadership at a time of unprecedented change. To be considered, please meet these criteria: • Be a qualified accountant or QBE; experience in leading teams in a housing/care/supported living environment is essential, • Be experienced in leading a year end process and leading the delivery of management accounts, • Ideally have an aptitude for various finance systems. This post will move quickly. Local candidates are encouraged, as are those considering remote opportunities as this post can go to a remote applicant if the skillset match is strong.

Customer Service Manager (Housing) • Teddington (South West London) based, • Salary £40,000 plus benefits and hybrid working A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and reporting within the social housing sector. Duties will include: • Motivating a team and monitoring performance, • Coordinate responses to complaints, • Ensure good practice and highest level of service across the board -Working with clients to resolve complaints • Reporting on repairs and ensuring KPI's are met To be considered suitable you will need the following skills and experience: • Ability to manage a small customer services team, • Ideally some experience within the social housing/property sector, • Complaint handling experience, • IT proficient and ideally some CRM experience

Role: Accounts Payable Assistant Type: 6 Months FTC (potential to go permanent for the right candidate) Salary: £24,900 to £26,200 Hybrid working: Remote Location: Cambridgeshire Sellick Partnership is recruiting for an Accounts Payable Assistant for our Public Sector client. Key responsibilities for the Accounts Payable Assistant are; • Ensure timely and accurate management of accounts payable invoices throughout their lifespan, including registration, verification, approval, and payment processing by agreed-upon terms via cheque or Automated credit., • Help the Finance Manager implement and administer the BACS payment system. Collaborate with the Finance Manager to create an effective control framework for the system., • Responsibilities include liaising with external vendors and promptly and professionally addressing any issues. Prepare for peak times and payment schedules to help stakeholders plan and forecast payments. Actively work to solve difficulties and implement solutions, such as portion payments, bringing payments forward, and obtaining additional information., • As an eBis champion, take control of maintaining, developing, and managing the interface with the Accounts Payable system., • To support and help non-Finance personnel with eBis/payables procedures and policies, ensuring, • CKH's efficient invoice processing and approval procedures promote solid accounting practices and help achieve its goals., • Prepare and maintain bulk invoicing splits and journal entries for accurate expense allocation (e.g., Asset Management spend analysis by tenure)., • Generate accurate and timely accounts payable reports with audit trails for general ledger reporting, including departmental KPIs., • Assist the Finance Manager with internal and external audits, coordinating with Audit Teams as needed., • Maintain excellent internal communication with all staff to contribute to CKH's objectives., • Assist the entire finance team with ad hoc reporting and reconciling tasks., • Action Commitment Excellence Integrity Teamwork, • Prepare and maintain bulk invoicing splits and journal entries for accurate expense allocation (e.g., Asset Management spend analysis by tenure)., • Generate accurate and timely accounts payable reports with audit trails for general ledger reporting, including departmental KPIs. The Ideal candidate for the Accounts Payable Assistant will have; • Experience in using finance system software, • An understanding of VAT accounting, • Previous experience in Accounts Payable / Purchase Ledger, • Desirable: Housing Association experience or wider public sector experience, • Desirable: use of Open Accounts. If you believe that you are well-suited to this excellent opportunity of an Accounts Payable Assistant, please apply directly or contact Rebecca Dawson at Sellick Partnership for more information. The closing date for CVs is 2nd May Due to the urgent requirement of this role, interviews will be arranged as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Key Account Manager. Construction / Water Infrastructure Remote based. £51,000 basic + Car Allowance + Benefits. This global 'sustainable water infrastructure' construction company is experiencing phenomenal growth and has exciting plans for 2025 and beyond. Specialising in water reuse, rainwater harvesting, flood & environmental protection and drought mitigation, this company have delivered many incredible sustainability projects. As Key Account Manager, you will manage ongoing projects and develop existing client relationships. Sectors include Water Utilities, Housing Developers, Highways, Environmental Agencies, Main Contractors, Industrial Manufacturing and Agriculture. This remote role covers a territory from Leeds up to and including Scotland. This is not a targeted, new business sales role. An internal sales team will support you. The ideal candidate will be a proactive, engaging, confident presenter and skilled account manager within the construction, engineering, environmental, and sustainability sectors. Key Responsibilities: Strategic Business Development: • Develop and implement a business development strategy aligned with company growth targets., • Identify and pursue new market opportunities within the construction, engineering and water sectors., • Create and manage a pipeline of prospective clients and projects. Client Relationship Management: • Build and maintain strong relationships with existing clients, understanding their needs and identifying opportunities for additional work., • Act as the key contact for high-profile clients and partners, representing the company in meetings, negotiations, and industry events., • Deliver exceptional customer service, ensuring repeat business and long-term partnerships. In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture and will work alongside some incredible people. To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis at Visit our website at www.aaronwallis.co.uk for hundreds of sales jobs. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

SSS Public safety is a subsidiary of NEC Software Solutions and is a market leading developer and supplier of mission critical solutions to blue light emergency services around the world, ultimately helping them to protect and save lives. Additionally, our customer portfolio extends to many significant non blue light, Government and non-government service providers. including British Transport Police (BTP), National Highways (NH), Civil Nuclear Police (CNC), Ministry of Defence Police (MDP) and UK Coastguard (HMCG). While you read this ad, NEC Software Solutions software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com We are seeking a Project Engineering Manager to join our team in London, the work involves acting as a design authority for radio projects for Blue Light customers whilst project managing all aspects of delivering on-time, within budget & to a high quality for the customer Key Duties & Responsibilities • Define technical architecture / solutions in support of MPS Managed Radio Service requirements;, • Produce detailed Design and Costing schedules and formal quotation proposals over the implementation of large and complex radio related projects;, • Plan, project manage and implement delivery of solutions to large and complex MPS radio related projects. This includes the provision of regular customer project management update reports (RAG status);, • Prioritise and deliver packages of work within agreed budget constraints, timescales and acceptable quality standards;, • Technically direct multi-disciplinary teams of up to 15 people;, • Mentor and develop the team members, fostering a culture of continuous improvement and innovation;, • Independently lead customer radio related requirement discussions from both technical and operational perspectives;, • Develop new procedures and documentation over implementation of new MPS radio systems, solutions and services;, • Assess technical impacts of MPS change requests;, • Attend routine internal and customer facing meetings;, • Identify and resolve project issues and conflicts, implementing effective solutions Due to strict security clearance requirements needed for this position, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more Whilst employees can work remotely in this role, applicants must live within 1 hour of London in order to be able to get to the office to meet our customer SLA's. • Ability to obtain or preferably to currently hold SC level UK National Security Vetting, • Highly motivated and proactive, • Excellent communication, client facing and influencing skills, • Project Management methodologies, • Knowledge of Airwave and understanding of TEA2 code of practice, • Knowledge of Tetra Radio Technology (Infrastructure (TMO/DM0) Mobiles, Handhelds & Desktops), • Knowledge of Digital & Analogue Radio Systems used by Blue Light Services We are proud of the benefits we offer employees of NEC Software Solutions • 25 days paid holiday with the option to buy/ sell;, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost);, • A Group Pension Plan with fantastic employer contributions up to a maximum of 5%;, • A fantastic selection of flexible benefits to suit your individual needs;, • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life; To be considered for this role the candidate: • Need to be located for easy commute to London, • Met Police Security Clearance is required for this role, if a candidate does not already hold such clearance this must be achieved before they can commence in this role

Are you an experienced finance leader with a passion for improving business partnering? Do you enjoy leading small, high-performing teams through periods of change? Are you ready to take on a pivotal interim role in a forward-looking housing provider? A North-West-based housing association is seeking an Interim Head of Finance – Planning and Partnering to support their finance team over the next six months. This is a key leadership role, managing a small team responsible for management reporting, business partnering, and business planning across the organisation. As well as ensuring business-as-usual activity is delivered effectively, your primary focus will be on stabilising the team and enhancing the finance function’s strategic contribution. Key responsibilities include: • Leading a small, capable team covering business planning, business partnering, and management reporting, • Ensuring smooth delivery of monthly management reporting and forecasting, • Improving the consistency and impact of financial reporting to stakeholders, • Standardising the monthly budget monitoring process across departments, • Embedding a stronger business partnering culture within the organisation, • Acting as a key voice of finance within operational and strategic discussions This is a great opportunity to join a progressive organisation at a time when finance is playing an increasingly strategic role. You’ll work closely with the senior leadership team and be empowered to implement improvements that make a lasting difference. Ideally, candidates will be based in or near Greater Manchester, with the ability to attend the office once per week. However, we’re also keen to hear from applicants who fit the brief and are based further afield. To be considered, candidates should: • Be an experienced, fully qualified accountant (CIMA, ACCA, ACA) with a strong background in the housing sector., • Bring technical knowledge of management reporting, budgeting, and business planning, as well as a confident leadership style and the ability to develop a team. If you’re ready to help shape the future of finance in a values-driven housing provider, apply now. Interviews happening soon.

Are you an experienced senior business partner ready to take on a high-impact interim role in property services finance in the Housing sector? Can you lead and motivate a team while supporting operational leaders through complex financial challenges? Are you available for a 3–6 month contract with a major Midlands-based housing provider? This interim Senior Finance Business Partner opportunity sits at the heart of a critical part of the organisation—Property Services. With rising costs, regulatory demands, and a large geographical footprint, this service area requires strong and strategic financial leadership. You’ll act as the lead Finance Business Partner to the Property Services leadership team, managing a small team and driving forward insightful budgeting, forecasting, and cost management across repairs and maintenance. This is a 3–6 month contract with hybrid working; weekly presence in the Midlands office is preferred. Key responsibilities include: • Leading the financial business partnering function for Property Services, • Supporting senior stakeholders with strategic insight across repairs and maintenance, • Managing and developing a small team delivering high-quality financial support, • Driving financial improvements in areas with known data and reporting challenges, • Playing a key role in cost control and identifying financial efficiencies across the portfolio This is an excellent opportunity to step into a senior-level business partnering role in a complex, fast-moving environment. The housing sector is under pressure to do more with less, and your contribution will be vital in helping the business make sound financial decisions that enhance value and performance. To be considered, you'll be a fully qualified accountant (ACA, ACCA, CIMA) with a strong track record in finance business partnering—ideally within the social housing sector, or within a comparable setting such as construction or maintenance services. You’ll need exceptional stakeholder engagement skills and the ability to work confidently with operational leaders and senior finance colleagues alike. Interviews are taking place shortly—apply today if you’re ready to make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Dual Fuel Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Attributes & Requirements: Gas & oil qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1. Out of Hours evening and weekend cover on a rota basis is required as part of this role A friendly and professional attitude to build strong relationships with clients & tenants It is important that we complete all the appropriate criminal and reference checks before you start working with us. Working hours are: We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs 4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum 5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum 1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: Company vehicle and fuel card Bonuses and enhanced payment options Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

The role We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight! You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans. The Care & Support Worke

Support Worker needed in Woking to provide specialist support for adults with learning disabilities.

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

Provide emotional and practical support to young clients aged 16-25 in a supported housing environment, aiming to empower them towards independence and address issues like homelessness, domestic violence, and mental health.

Seeking a Housing Support Worker/Resettlement Officer to assist vulnerable individuals into stable accommodation and independent living.

Provide housing support and outreach services to individuals, including those experiencing homelessness, with early morning and standard weekday shifts.

Seeking a Housing Support Worker in Hastings to assist residents with personalized support plans, housing benefits, rent payments, and property standards.

This role involves supporting individuals experiencing homelessness to move away from rough sleeping by providing street outreach and accommodation support.

HOUSING RELATED SUPPORT PLANNER - COMMUNITY RECOVERY TEAM, LINCOLNSHIRE, PERMANENT, 37HRS, GRADE 3, £25,235, FTE. Do you have some Support Work experience or lived experience?.

About usSouthdown delivers a range of Housing Support services across Sussex, including outreach and move-on support, rapid rehousing, mental health supported accommodation, accommodation and support for people who have experienced rough sleeping, homelessness prevention suppo.

Supportive team environment and exposure to a broad range of housing services. As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. A well-established hous