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  • Waiter / Waitress
    Waiter / Waitress
    5 days ago
    £15–£16 hourly
    Full-time
    London

    We're looking for an experienced Waiter or Waitress to join the team at Akoko, our Michelin-starred West African restaurant in Fitzrovia. This role is best suited to someone who is confident on the floor, enjoys talking to guests, and has strong table service experience in a quality restaurant. What you'll be doing • Delivering warm, professional service throughout the guest experience., • Confidently talking guests through the menu and answering questions about our food and drinks., • Taking orders and providing attentive table service., • Working closely with the kitchen and front-of-house team to ensure smooth service., • Maintaining high standards of presentation, cleanliness and organisation. What we're looking for • Previous experience as a waiter or waitress in a quality restaurant is essential., • Confident speaking with guests and building rapport., • Strong table service skills and the ability to work in a fast-paced environment., • A positive attitude, excellent attention to detail and a team-first mindset., • A genuine passion for hospitality and delivering exceptional service. What we offer • Competitive salary plus tronc., • Staff meals on shift., • Ongoing training and career development., • Clear opportunities for progression., • Staff discounts across our restaurants., • Employee rewards and recognition programme., • Referral bonus scheme., • The opportunity to work with a passionate team in one of London's leading Michelin-starred restaurants. If you have the experience, confidence and passion for great hospitality, we'd love to hear from you.

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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    8 days ago
    £16.5–£17.5 hourly
    Part-time
    Orpington

    21-24 hours a week over a 3-day week Looking for a full or part time Restaurant Supervisor position working with a team passionate about fresh food & great hospitality? About us We’re looking for an enthusiastic, personable & driven Restaurant Supervisor to lead our team in TripAdvisor’s No.1 restaurant in the Borough of Bromley. We are an independently owned and operated restaurant/café & record store in the centre of Orpington and we’re looking for an experienced Supervisor who is passionate and capable with sincere hospitality, loves to work with fresh food and can inspire and lead their team. Opening in November 2018, we have enjoyed success including winning Best New Business & Best Independent Hospitality at Orpington’s Finest Awards. We are also proud to have gained a Travelers Choice Award every year since 2020 from TripAdvisor, awarded to the top 10% of restaurants worldwide. We offer outstanding hospitality for our guests, serving breakfast and lunch daily and dinner on a Friday evening. We also hold Supper Clubs and celebrate special events with themed evenings. All menus are fully prepared in house using premium, local, seasonal and fresh produce including amazing premium coffee. All of this surrounded by a retro record store with a vast range of vinyl music for sale. Our amazing team are the foundation to our success, we actively involve them in decisions about menu ideas, guest experience and business initiatives. We take a genuine and sincere interest for their welfare and believe this to be of the upmost importance to our business. About you You’ll need a proven capability & passion for hospitality & food quality, leading exceptional standards. We’ll be requiring you to deliver a personable leadership style for your team whom you’ll be managing, coaching and inspiring daily. You’ll be personally and fully trained by the hands-on owner of the business and supported every step of the way. We’ll be asking you to assist with developing the business in areas of training, menu development, financial targets and expanding our offer for our guests. You’ll be left in charge of the business to manage and lead during your shifts, overseeing the whole operation including management of the front and back of house teams. You’ll be fully included in the financial performance and control of the business. A minimum of 2 years’ restaurant supervising / management experience is essential working within a premium hospitality business. Coffee experience is also essential with a strong ability to deliver artisan coffee standards. Joining our team This is a fantastic opportunity to be part of a characterful, passionate and dynamic business with amazing opportunities to contribute to our future! We have development plans in place for managers, leading to growth of personal skills and opportunities for increased pay and more senior roles. Find our reviews on TripAdvisor & on Google Benefits · Permanent hours contract · 28 days paid holiday with enhanced holiday for long service · Annual pay reviews · Company pension scheme · Bonus scheme paid quarterly · Free food and drinks when working, 50% discount when dining with friends · Majority daytime shifts, great work life balance! Job Type: Part-time available / Hourly paid. Base rate of £14.00 per hour plus service charge averaging approximately at £3.00 per hour. Combined hourly rate of £17.00 approximately. On busier weeks this will be higher with increased service charge. Full time salary equivalent £35,360

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  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    10 days ago
    Full-time
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • JUNIOR SOUS CHEF
    JUNIOR SOUS CHEF
    14 days ago
    Full-time
    London

    🇮🇹 JUNIOR SOUS CHEF – Cucina Italiana Autentica Solo per veri professionisti della cucina italiana. We are looking for a Junior Sous Chef who truly understands and respects authentic Italian cuisine. This is not an entry-level role. We are only considering experienced professionals ready to step up or already working at Junior Sous level. 👨‍🍳 Who We Are A busy, quality-driven Italian restaurant using the finest Italian ingredients. Everything is freshly prepared in house – pasta fresca fatta a mano, dough prepared daily, sauces made from scratch. No shortcuts. No compromises. 🔎 Who We Are Looking For ONLY apply if you meet the following criteria: Minimum 5 years’ experience in a similar Italian restaurant Currently a Senior Chef de Partie ready to step up OR already a Junior Sous Chef Strong, proven knowledge of: Fresh pasta production (pasta fresca) – essential Pizza & dough fermentation Traditional Italian sauces and techniques Either Italian OR must have solid experience working in authentic Italian kitchens Passionate about cooking – la cucina è una vocazione, non solo un lavoro Punctual, reliable, organised Able to lead a section and support the Head Chef Calm under pressure, with strong service skills If you have never worked in a proper Italian kitchen, this role is not suitable. ⏰ Working Hours We believe in work-life balance. Kitchen start time: 10:00 AM Last kitchen order: 21:30 PM No early starts. No late-night finishes. 🔥 The Role As Junior Sous Chef you will: Support the Head Chef in daily operations Oversee pasta and pizza sections Maintain high standards of quality and consistency Train and guide junior staff Ensure mise en place is always at the highest level Respect recipes and traditions 💚 What We Offer Professional and respectful working environment Stable hours Opportunity to grow within the business Work with top-quality Italian ingredients Be part of a team that truly cares about food If you live and breathe Italian cuisine… If you understand that Cacio e Pepe is technique, not cream… If you know that fresh pasta requires touch, feeling and experience… Then we would love to hear from you. 📩 Please apply with CV and a short introduction about your experience in Italian cuisine. Solo candidati con esperienza comprovata saranno presi in considerazione.

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  • Production Manager
    Production Manager
    16 days ago
    £33000 yearly
    Full-time
    London

    Production Manager ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Holland Park avenue. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. OBJECTIVE The Production Manager will be responsible for creating high-quality gelato cakes and gelato following established recipes and production guidelines. This position involves executing the gelato cake-making process, ensuring consistency in taste and texture, and adhering to food safety and hygiene standards. The Production Manager will collaborate with the production team and contribute to the development of new flavours to enhance the gelato offerings. The Production Manager will be responsible for ensuring adequate stock levels and ordering of products from different suppliers. TASKS 1. Recipe development & innovation, 2. Create new gelato cake flavors, textures, and designs, 3. Adapt seasonal or trending concepts into products, 4. Cake assembly & decoration oversight, 5. Ensure consistent layering (gelato, sponge, fillings, coatings), 6. Maintain visual presentation standards, 7. Quality control, 8. Taste, texture, structure, and appearance checks, 9. Ensure proper freezing, storage, and shelf life, 10. Customization management, 11. Handle special orders (birthdays, events, dietary needs), 12. Coordinate personalized designs and messages, 13. Production planning & scheduling, 14. Forecast demand (daily/weekly/seasonal), 15. Plan batch production of gelato bases, cakes, and components, 16. Inventory & supply chain management, 17. Order ingredients (cream, chocolate, dry goods, etc), 18. Monitor stock levels and minimize waste, 19. Staff supervision, 20. Train team members on techniques and hygiene, 21. Assign shifts and manage workflow, 22. Process optimization, 23. Improve efficiency in churning, freezing, and assembly, 24. Standardize recipes and procedures, 25. Ensure compliance with food safety regulations (e.g., HACCP principles), 26. Maintain hygiene standards and cleaning schedules, 27. Monitor storage temperatures and traceability, 28. Cost control - manage food cost percentages and production efficiency, 29. Sales coordination - work with front-of-house or marketing on product launches, 30. Reporting - track production output, waste, and product performance REQUIREMENTS • Gelato & pastry expertise, • Organization and time management, • Leadership and team coordination, • Attention to detail (especially aesthetics), • Problem-solving under pressure, • Strong understanding of food safety and hygiene practices in a production environment AVAILABILITY • Up to 45 hours / week - Usual schedule is Monday to Friday, • Location: 495 Fulham Palace Road, SW6 6SU, • Flexibility to work varying shifts, including weekends and holidays BUDGET Yearly salary: £33.000,00 depending on experience

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  • Dog Walker
    Dog Walker
    17 days ago
    £13 hourly
    Part-time
    London

    London Pet Club is on the lookout for an experienced dog walker and pet sitter to join our team, on an occasional basis, bringing a wealth of experience in handling dogs of various breeds and sizes. The ideal candidate should exhibit expertise in dog behaviours, leash control, obedience, possess situational awareness, and be confident in managing walks both on and off lead. The dog walker must also be able to conduct occasional pet sittings when requested. This role would suit an individual who has plenty of free time, enjoys the outdoors, and can be flexible with their time. The walker would be supporting the team by floating across our operating areas, and helping with occasional dog walks and pet sitting requests. OUR OPERATING AREAS: Camden, Islington, Finsbury Park, Hampstead, Notting Hill, Chiswick, Hammersmith, Regents Park, Tufnell Park, Paddington, Walthamstow. Being a dog walker and pet sitter is incredibly rewarding, a lot of fun, and certainly not your average 9-5 job. However it requires dedication, a positive and consistent attitude, alongside having excellent customer service and communication skills. You must have dog handling experience and excellent problem-solving skills when working with animals. DOG WALKING: Hours: Up to 10 a week Days: Across Monday-Sunday Pay: £13 per hour/walk Paid: Monthly via invoice Payment is solely for completed dog walks. PET SITTING: (Ad-hoc) To stay at the client’s house Paid: 1-3 hours £13 per hour +4 £40 per day/night YOU MUST: -Be aged over 21 -Be DBS checked -Be physically fit -Be self-employed -Have dog handling experience -iPhone user with sufficient data (to use our app) -Non-smoker -Be confident to walk dogs on/off the lead -Be experienced with various sized dogs, and have an understanding of dogs and their behaviour -Enjoy outdoor walks, in all weather conditions LEGAL AND COMPLIANCE REQUIREMENTS: These will need to be obtained during the trial period. Candidates are responsible for the cost. • Proof of identity and right to work in the UK, • DBS check, • Public liability insurance To qualify for the position, you need to successfully complete a 1-month trial. TRIAL ASSESSMENT: Shortlisted candidates will be assigned walks, where you will be assessed on your ability to: -Independently walk up to 3 dogs at once, both on and off lead. -Walk 1-3 hours in one setting -Manage dogs’ behaviour and interactions. -Wash and clean dogs post-walk. -Feed and provide care as needed. -Use GPS tracking and mobile applications for client updates via our app. Note: Experience solely gained through caring for family, friends, or personal pets will not be considered as professional experience. We require references from established companies to support your application. Please enquire with a CV and cover letter.

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  • Kitchen Porter / BoH Team Member
    Kitchen Porter / BoH Team Member
    1 month ago
    £13–£13.25 hourly
    Full-time
    London

    Crunch is looking for a hard-working and reliable Back of House Team Member to keep our kitchens and shops running spotless and smooth. This is the backbone role of the operation: the main purpose is to maintain cleanliness across both front of house and back of house, keep our kitchen equipment and extraction in top condition, and support the team with cold prep so service never misses a beat. The ideal candidate takes pride in a clean, organised, well-run kitchen, thrives in a fast-paced environment, and has a positive, can-do attitude. Prior experience in a busy kitchen or hospitality environment is required. You'll report directly to the Kitchen Lead and Ops Manager. Key Responsibilities: • *Maintain cleanliness across the whole shop (FoH & BoH):* Keep both front and back of house areas clean, tidy and presentable throughout the day, ensuring the site always meets Crunch's standards., • Clean kitchen equipment and extraction: Thoroughly clean, degrease and sanitise all kitchen equipment, surfaces and the extraction system on a regular schedule to maintain hygiene and safety., • Support with cold prep: Assist the kitchen team with cold prep tasks as needed to keep service running smoothly during busy periods., • Keep equipment in good working order: Carry out basic maintenance and upkeep, spot faults early, and report any equipment issues to the Kitchen Lead promptly., • Follow all pest prevention measures: Adhere strictly to pest control and prevention protocols, keeping all areas sealed, clean and compliant, and reporting any concerns immediately., • Follow opening and closing guidelines: Make sure all cleaning and prep tasks are completed and the kitchen is clean, organised and ready at the start and end of each shift., • Support stock rotation (FIFO): Help implement First In, First Out to keep ingredients fresh, reduce waste and maintain proper stock levels., • Maintain high food safety and hygiene standards: Follow food safety guidelines (HACCP) and all health and safety regulations at all times., • Contribute to a positive, fast-paced working environment: Support your teammates, keep a calm and productive atmosphere under pressure, and be a team player., • Assist with inventory: Help monitor stock levels and report shortages or overstock to management. What We Offer: • Paid trial shifts, • Competitive salary [£ to confirm], • 40–60 hours per week, depending on what's agreed and trading volume, • Earliest shift start 8:30, latest finish 21:00, • Free uniform provided, • Referral bonus of £300 for recommending new team members, • Fully structured and paid training provided, • Free home-made meals while you're on shift!, • Pension scheme with company contributions, • Opportunity to grow within the company — we're opening new sites soon! Requirements: • Previous experience in a busy kitchen or hospitality environment (required), • A team player with a can-do attitude, • Ability to perform under pressure and stay organised, • Pride in cleanliness, hygiene and a well-maintained workspace, • Reliable, punctual and trustworthy, • Food Safety certificate Level 2 or above If you want to join us in creating the ultimate sandwich uprising, and you're ready to be part of a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪

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