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We are seeking a professional and personable Temporary Concierge with a background in 5-star hotels or luxury hospitality to join our team. This role is ideal for someone who understands the high standards of service expected in premium environments and can deliver an exceptional guest and resident experience. \n Key Responsibilities: \n\n • Provide a warm, professional welcome to residents, guests, and visitors\n, • Deliver high-level concierge services including bookings, recommendations, and guest assistance\n, • Manage front desk operations and maintain a polished lobby environment\n, • Handle deliveries, reservations, and resident requests efficiently\n, • Liaise with housekeeping, security, and management teams\n, • Maintain discretion and professionalism when dealing with high-profile residents and guests\n, • Ensure service standards reflect those expected in a 5 hospitality environment\n\n Requirements: \n\n • Previous experience in a 5-star hotel, luxury residence, or premium hospitality environment\n, • Strong customer service and interpersonal skills\n, • Well-presented, professional, and confident communicator\n, • Ability to multitask and remain calm under pressure\n, • Knowledge of London venues, restaurants, and transport is advantageous\n, • Flexible availability, including evenings or weekends if required\n\n What We Offer: \n\n • Competitive hourly rate\n, • Opportunity to work in a luxury environment\n, • Potential for ongoing or future assignments\n, • Supportive and professional team\n

Right Now Group are currently recruiting for an Administrator to join a well-established and fast-paced aviation business based at Heathrow Airport. This is an excellent opportunity for an experienced administrator with strong organisational skills who enjoys working in a busy operational environment, supporting HR, security compliance, and general office functions. \n Salary: £28,0000 - £29,000Location: Heathrow Hours: Monday - Friday Key Duties:\n\n • Conduct security interviews for prospective employees as part of the onboarding process.\n, • Prepare and issue employment offers and contracts to successful candidates.\n, • Support new starter inductions by completing biometric enrolment and explaining the referencing and DBS clearance process.\n, • Assist employees with ADP system registration and onboarding.\n, • Administer the application, renewal and replacement of airport ID passes, including referencing checks and Gateway system updates.\n, • Process and issue staff car park permits.\n, • Maintain accurate electronic and paper personnel records in accordance with GDPR legislation.\n, • Process applications for airside vehicle permits and ensure all documentation is completed accurately.\n, • Manage the application and issue of Tools of the Trade permits.\n, • Prepare meeting documentation and accurately record and distribute meeting minutes.\n, • Monitor stationery supplies and place orders in line with departmental budgets.\n, • Coordinate uniform orders, ensuring stock and expenditure remain within budget.\n, • Administer eye care voucher applications for eligible employees.\n, • Respond to incoming telephone enquiries and provide day-to-day administrative support.\n, • Process invoices and maintain accurate financial records using internal systems.\n, • Manage all incoming and outgoing post efficiently.\n, • Liaise with the Shared Service Centre to process new starter and leaver notifications.\n, • Maintain and reconcile petty cash records in accordance with company procedures.\n, • Process employee expense claims for those not registered on the Web Expenses platform.\n, • Arrange travel and accommodation, including hotel, flight and vehicle bookings,\n, • Coordinate the servicing and maintenance of office equipment and facilities, including printers and water coolers.\nPrevious Experience:\n\n, • Previous administration experience\n, • Strong organisational skills with excellent attention to detail.\n, • Ability to work accurately while managing multiple tasks in a fast-paced environment.\n, • Excellent interpersonal and communication skills.\n, • Ability to follow established processes and procedures while remaining flexible to operational requirements.\n, • A team player with a proactive and professional approach\n\n The successful candidate will have to go through a full 5 year reference check and DBS check.

Job Title: Senior Air Conditioning EngineerLocation: London & M25 RegionSalary: £58,000 per annum + Company Vehicle + Overtime + Career Progression \n Overview:We are currently seeking an experienced Senior Air Conditioning Engineer to join a well-established and growing specialist contractor. This is an excellent opportunity to join a stable business offering a strong package, consistent commercial work, and a clear long-term career path. \n Role & Responsibilities:As a Senior Air Conditioning Engineer, you will be responsible for servicing, maintaining, and repairing a wide range of air conditioning systems across commercial environments. The role will have a strong focus on complex diagnostics and fault-finding. \n Key duties include: \n\n • Service, maintenance, and repair of air conditioning systems including split units, VRV and VRF systems\n, • Carrying out fault-finding and complex diagnostic work\n, • Working on some chiller systems\n, • Ensuring all work is completed to a high standard and in line with industry regulations\n, • Supporting junior engineers where required\n\n The role is primarily based in and around the M25, with approximately 90% of work within the education, healthcare, and hotel sectors. \n Package: \n\n • £58,000 basic salary\n, • Company vehicle\n, • Overtime available\n, • Strong career progression opportunities within a growing business\n, • Stable, long-term employment\n\n Requirements: \n\n • F-Gas qualified\n, • Full UK driving licence\n, • NVQ / City & Guilds in Air Conditioning (beneficial)\n, • Minimum 5 years' industry experience\n, • Strong knowledge of VRV/VRF and split systems\n, • Experience with chillers (desirable)\n, • Knowledge of heat pumps, FCUs, and AHUs (advantageous)\n, • Based within or near the M25\n\n Summary:This position would suit a skilled Air Conditioning Engineer looking to step into a more senior role with a focus on technical, high-level work, while benefiting from job security and long-term progression. \n If you are interested or would like to discuss further, please get in touch in confidence with Russ Cleverley at Penguin Recruitment

Temporary Head Concierge - High-End Residential Development, Watford\n Location: WatfordPosition: Temporary Head ConciergeHours: Monday to Friday, 09:00-17:00Contract: Temporary \n We are seeking an experienced, professional, and customer-focused Temporary Head Concierge to join a prestigious luxury residential development in Watford. \n This is an excellent opportunity for an experienced concierge or residential professional to lead a dedicated front-of-house team while delivering an exceptional service to residents, visitors, and contractors. Key Responsibilities\n\n • Oversee the day-to-day operation of the concierge team.\n, • Provide leadership, guidance, and support to concierge staff.\n, • Ensure all duties and tasks are completed to the required standard and within agreed timeframes.\n, • Maintain exceptional customer service standards at all times.\n, • Monitor team performance and address any operational issues promptly.\n, • Act as the main point of contact for residents, contractors, and managing agents.\n, • Ensure the reception and communal areas are presented to the highest standard.\n, • Manage deliveries, contractor access, resident enquiries, and site communications.\n, • Maintain accurate records, reports, and handovers.\n, • Ensure site procedures, health and safety policies, and security protocols are followed.\n, • Support the Site Manager and Property Management team with the smooth running of the development.\nAbout the Role\n The proposed hours are 09:00-17:00, Monday to Friday, with the primary responsibility of overseeing and supporting the concierge team. The successful candidate will focus on ensuring tasks are completed as instructed, maintaining high service standards, monitoring day-to-day performance, and providing strong operational leadership across the site. About You\n The ideal candidate will have: \n\n • Previous experience as a Head Concierge, Senior Concierge, Front of House Manager, or in a similar leadership role within a luxury residential, hotel, or hospitality environment.\n, • Excellent leadership and people management skills.\n, • Outstanding communication and interpersonal abilities.\n, • A proactive, organised, and professional approach.\n, • The ability to remain calm under pressure and resolve issues effectively.\n, • Strong administrative and IT skills.\n, • A commitment to delivering exceptional customer service.\n, • A smart, professional appearance and a positive attitude.\nWhat We Offer\n\n, • Competitive hourly rate.\n, • Monday to Friday working hours.\n, • Opportunity to work within a prestigious residential development.\n, • Supportive and professional working environment.\n, • Immediate start available for the right candidate.\n\n If you have a passion for delivering exceptional service and have the leadership skills to manage a high-performing concierge team, we would love to hear from you. Apply today to be considered for this exciting temporary opportunity.

DOORPERSON \n\n • Rendall & Rittner • £27,000 - £28,000 • Centre Point - WC1A 1DB • 4 Days on, 4 Days off,\n\n DEVELOPMENT DETAILS \n Join a landmark West End address where luxury living and iconic views meet effortless city access. You will be part of a five-star residential environment with a 24-hour concierge and exceptional amenities including a pool, spa, gym, sauna, cinema and residents’ lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, your desk is at the centre of London’s cultural and transport heartbeat. \n ROLE EXPECTATIONS \n You will be the first friendly face residents and guests meet, delivering a polished, professional welcome and ensuring smooth arrivals and departures. Most days you’ll manage the front entrance, support concierge operations, coordinate deliveries and taxis, and keep the lobby immaculate and secure. You’ll balance warm hospitality with vigilant attention to safety and procedures. \n WHAT SUCCESS LOOKS LIKE \n\n • Every resident and guest is greeted promptly by name where possible, with a warm, tailored welcome.\n, • The entrance, lobby and approach remain pristine and calm, even at peak times.\n, • Packages, keys and access are handled accurately, securely and in line with procedures.\n, • You communicate clearly with concierge, security and contractors to keep everything running smoothly.\n, • Incidents and maintenance issues are spotted early and escalated appropriately.\n, • Shift handovers are concise and complete, ensuring seamless service 24/7.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Managing the door and lobby, opening doors and assisting with access while maintaining security.\n, • Welcoming residents and guests, offering directions and support with bags, taxis and umbrellas.\n, • Coordinating deliveries, logging items and notifying residents in line with site procedures.\n, • Monitoring the entrance, reporting any safety or maintenance concerns promptly.\n, • Keeping the lobby and frontage tidy, presentable and free of hazards.\n, • Liaising with the concierge team, providing updates and ensuring smooth handovers.\n\n WHO THIS ROLE IS FOR \n\n • You bring a genuine passion for hospitality and take pride in creating standout first impressions.\n, • You are calm, courteous and professional, even when it’s busy or plans change.\n, • You have an eye for detail and notice what others miss, from a scuffed mat to a misplaced parcel.\n, • You communicate clearly and respectfully with residents, guests and colleagues.\n, • You’re punctual, reliable and thrive in a smart, standards-driven environment.\n\n EXPERIENCE THAT HELPS \n\n • Front-of-house experience in luxury residential, hotel or customer-facing environments.\n, • Confident handling deliveries, access control and lobby presentation standards.\n, • Familiarity with safety, security and incident reporting procedures.\n, • Experience using radios, logging systems or basic building management tools.\n, • Knowledge of the local West End area to assist with directions and recommendations.\n\n WHAT WE OFFER \n\n • 24 Days Including Bank Holidays days \n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your service ethos, situational judgement, communication, security awareness and ability to deliver five-star front-of-house standards\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

Plug into Fujitsu—your next role is just a click away \n \n Reed Talent Solutions are working in partnership with Fujitsu on the search for a Facilities Assistant at one of their London sites. \n \n Why Choose Fujitsu? \n Fujitsu are a global leader in information and communications technology (ICT), offering innovative solutions across computing, networking, AI, data security, and emerging technologies. \n We are currently seeking a Facilities Assistant to join the team on a 12-month maternity cover contract. This role sits at the heart of the site and is ideal for someone with strong hospitality experience, excellent organisational skills, and a passion for delivering outstanding customer service. \n Based on the main reception, you will act as a welcoming first point of contact for visitors, clients, contractors and building residents, while supporting the smooth day-to-day operation of facilities, meetings and hospitality services on site. \n \n What You Need to Know \n\n • Hourly Rate- £14.80 PAYE, paid weekly one week in arrears\n, • Location: London NW1\n, • Start date: ASAP\n\n \n Key Responsibilities \n\n • Provide a professional Meet & Greet reception service, creating a positive first impression of Fujitsu for visitors, clients and contractors\n, • Coordinate hospitality and catering services on site\n, • Support meetings by managing meeting room bookings, setting up rooms, and ensuring rooms are cleaned, prepared and ready for use\n, • Act as a central point of contact for building residents, delivering a high level of customer service via face-to-face, telephone and email\n, • Assist with access control for contractors and visitors, including Catering, Cleaning & Waste Management, M&E and Fabric Maintenance, Vending and general visitors\n, • Support the efficient operation of the Mailroom and Goods In/Out functions, including courier requests\n, • Conduct routine Housekeeping and Health & Safety inspections, arranging resolutions or escalating as required\n, • Support the Facilities Manager, acting as the main on-site point of contact during their absence and escalating issues as needed\n\n \n Skills & Experience Required \n\n • Strong background in hospitality, hotel, front desk or reception environments\n, • Excellent organisation and planning skills with the ability to prioritise workloads\n, • Confident and professional communicator, able to liaise effectively with contractors and stakeholders\n, • High attention to detail with a proactive approach to problem-solving\n, • Strong time management skills\n, • Good working knowledge of Microsoft Office applications\n, • Customer-focused mindset with a natural ability to provide a welcoming and professional service\n\n \n Where to Apply \n Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, Teams interview with Fujitsu, and pre-employment vetting via Reed ahead of your start date.

Security team; implementing and monitoring training to ensure everyone is trained to the highest security standards and brand requirements, while managing performance. Experience as a Security Manager, Head of Security, or similar (within a Hotel environment is preferred). Knowledge of appropriate h

Safety & Security Manager - London. The May Fair Hotel, one of London's most iconic 5 star destinations, is seeking an experienced Security Manager to safeguard our guests, team members, and property. As Security Manager, you will lead all security operations, ensure compliance with legal and brand

Additionally, you should be familiar with IT security practices and protocols. Additionally, you will provide support to all hotel departments and guests with any IT-related issues. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work closely wi

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary. What We Offer Our Night Porters:.

As Safety and Security Manager, you will lead all security operations, ensure compliance with legal and brand standards, and cultivate a culture of safety across the hotel. Ensure adherence to health & safety legislation, fire safety protocols, and company policies. The Londoner Hotel, one of London

Life Safety Systems EngineerLocation: Home-based (Predominantly covering West London, Berks, Surrey, and Herts)Salary: £40,000 - £45,000 DOE & Skill Set (Typical OTE: £50,000 - £60,000+ PA)Job Type: Temporary to Permanent – 3-month temporary period.Benefits: Company Vehicle (Estate Car or Van), Fuel/Travel fully covered, Private Healthcare, Performance Bonuses, and more.About UsThis company is a life safety systems provider delivering top-tier engineering works to a wide selection of blue-chip and public sector organisations. They pride themselves on a proven track record of developing staff, rewarding hard work, and fostering long-term career progression. Due to increasing customer demand, we are looking for a highly motivated, career-minded Life Safety Systems Engineer to join their field team.What they offerEarning Potential: Regular overtime, weekend opportunities, and a performance-related bonus scheme.Travel & Equipment: Home-based role with an Estate Car or Van, fuel, uniform, mobile phone, laptop, PPE, and test equipment provided. All travel, hotel, and subsistence costs for occasional extended travel are fully met by the company.Time Off: Loyalty holiday scheme and an annual Christmas Shutdown.Health & Wellbeing: Company-subsidised Private Healthcare Scheme alongside personal wellbeing and mental health support.Financial Security: Contributory Pension Option (via Salary Sacrifice) and a paid Call Out Rota retainer.Key ResponsibilitiesSystem Engineering: Deliver high-quality maintenance, fault finding (including cable faults), repairs, small modifications, and additions to various life safety systems.Emergency Support: Participate in the Company Emergency Support Rota (currently 1 week in 7) to provide critical field repair works.Compliance & Reporting: Accurately complete electronic reporting in accordance with company procedures and British Standard Statutory requirements.Professionalism: Represent the company appropriately at all times, maintaining excellent communication given the high profile of our clients.Continuous Improvement: Actively participate in ongoing theoretical, practical, and external industry-regulated training to continuously build your skill set.Role Structure & OnboardingThis position is based from home and begins with a 12-week probationary period. This includes "on-the-job" foundation training alongside existing field managers and senior engineers. This period allows you to demonstrate your technical expertise while adapting to company processes. Upon successful completion of a brief written assessment and review, you will transition to fully unsupervised solo works, unlocking full eligibility for our performance bonuses and emergency support rota payments.Position RequirementsMinimum Requirements (Must-Haves):Experience: At least 3 years of hands-on experience maintaining, fault-finding, modifying, extending, and commissioning a wide variety of life safety system types.Qualifications: City & Guilds 231 Electrical Parts 1 & 2, IEEE 17th/18th Edition, or an ONC in Electrical/Electronic Engineering (or equivalent).Industry Training: FIA and/or IFEDA competency course passes in Fire Alarm Design, Maintenance, Installation & Commissioning (or equivalent).Driving Licence: Full, valid UK driving licence with a maximum of 3 penalty points.Skills: Strong working knowledge of MS Office (Word, Excel, Outlook) and fluency in English.Education: Level 5 or above equivalent in Maths, English, and a technical subject.Strong understanding of statutory requirements for fire alarms, emergency lighting, voice alarms, and fire extinguishers.To be considered for this role please either hit the 'Apply' button on this site or email your CV directly toATA Recruitment specialise in Technical and Electrical Engineering, so if this role is not for you, please do have a look on our website for further potential opportunities which may suit your skills and experience better - If you have the skill, we have the recruitment knowledge and together we can find you your perfect job! -Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientationTPBN1_UKTJ

Comply with hotel security, fire regulations and all health and safety and food safety legislation.

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference! Here's an idea of what your shift pattern will be: Mon: Tues: Afternoons Weds: Afternoons Thurs: Afternoons Fri: Afternoons Sat: Sun: Key responsibilities: Provide menus, take orders from patients and support with all dietary and allergen queries. Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. Liaise with ward staff to ensure patients' needs are met in a timely manner. Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: Awareness of food & hygiene standards Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business. Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress. It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients. This position is subject to a Disclosure & Barring Service check; costs met by the employer. Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2107/79024002/52821560/BU #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace & Operations Lead - EMEA Role Summary An exciting opportunity has arisen for a Workplace and Operations Lead to join JLL's Integrated Facilities Management business. The Workplace and Operations Lead will work closely with the EMEA Account Director in shaping and leading the operations experience that the JLL Team delivers to our client, thereby enhancing all aspects of operations experience to our client's employees. The role will focus heavily on data quality, team integration, developing and implementing tools, and training to standardize high levels of customer service, and continually enhancing the operations experience for building users. This role collates all Client and Contractual reporting requirements and oversees all technology functionality across the account. The Workplace and Operations Lead also ensures all contractual, operational and financial risk to JLL is minimized through the management of efficient and robust processes and procedures. This varied and dynamic role covers a variety of functions around Operations, Data Quality, Performance Excellence, Employee Engagement and Technology. In a demanding role where attention to detail is paramount, the candidate should possess effective communication skills, and an ability to work under their own initiative and problem solve. The individual should be comfortable dealing directly with many both internal and external client stakeholders, and have proven management and leadership skills. What This Job Involves Regional Operational Coordination - Support global initiatives, track operational requirements, and ensure close-out for EMEA data deliverables Business Intelligence & Performance Reporting Oversight of Events & Experience delivery Drive processes and procedures alignment and centralization across EMEA Identify and implement innovation and best practice to support client Real Estate goals, Sustainability, and Employee Engagement initiatives Manage all contractual and governance reporting requirements across the Region for both JLL and the client Lead all Employee Engagement Activities including communications, programs, and culture initiatives Support the JLL Account Director and Client Team as required Account Performance Management Actively manage the Account KPI framework, measure and evaluate progress against goals, deliver quarterly metrics reporting with supporting data analysis Drive process and platform efficiencies across the Regional Account, identifying bottlenecks and implementing improvements Lead and track all transformation and improvement programs across the region with measurable outcomes Ensure all account processes and procedures are implemented and adhered to for consistency, accuracy, alignment and operational efficiency Lead Regional transformation initiatives and provide comprehensive reporting on outcomes, savings, and benefits to both client and JLL Governance Ensure all FM staff and contractors comply with contract responsibilities with emphasis on critical SLAs and KPIs per the MSA agreement Develop and implement appropriate policies and procedures for FM services across the region tailored to portfolio needs Develop tools and systems to standardize process controls and ensure uniform Account Governance Create and maintain individual site playbooks and welcome guides, ensuring documents remain current through ongoing refreshes Ensure all vendor and JLL staff onboarding and offboarding via eTalent team; conduct quarterly audits to ensure accuracy Risk Register Management: Maintain and regularly update a comprehensive risk register for the EMEA portfolio, including risk identification, assessment, mitigation strategies, and escalation protocols Document Control and Records Management: Maintain central repository of all operational documentation including contracts, policies, procedures, licenses, permits, and certifications ensuring version control and accessibility Change Management Governance: Establish and enforce change control processes for operational modifications, ensuring proper approval workflows, impact assessments, and stakeholder communications Internal Controls and SOPs: Develop, document, and enforce Standard Operating Procedures (SOPs) for all operational activities, ensuring consistency and compliance across the region Reporting Coordinate and deliver all client reporting including monthly account dashboard, quarterly KPI status, monthly events analysis, quarterly business reviews and sustainability programme updates Own and manage annual account plan including focus areas, savings initiatives, account improvement initiatives and solutions Conduct data collation and analytics on individual hub performance and overall regional portfolio, identifying focus areas and implementing solutions Executive Reporting and QBR Presentations: Prepare and deliver executive-level reports and presentations to senior leadership and client C-suite stakeholders on operational performance, strategic initiatives, and portfolio health Strategic Planning Reports: Develop long-term strategic planning documents, multi-year roadmaps, and investment proposals with detailed business cases and ROI projections in bi-monthly case studies Benchmarking and Competitive Analysis: Conduct industry benchmarking studies, comparative performance analysis against peer portfolios, and market intelligence reporting to identify competitive advantages and improvement opportunities Transformation and Change Management Reporting: Track and report on transformation programme progress, change initiative adoption rates, realized benefits, and organizational change impact assessments Workforce Analytics: Provide comprehensive reporting on team performance, productivity metrics, span of control analysis, workforce planning, talent retention rates, and support the FM EMEA Lead in succession planning progress Regional Comparison and Cross-Portfolio Analysis: Provide comparative analysis across different EMEA locations, identify performance outliers, share best practices, and recommend standardization opportunities Ad-hoc Strategic Analysis: Respond to senior leadership requests for strategic analysis, scenario planning, feasibility studies, and business case development for new initiatives or portfolio changes Employee Engagement Drive employee engagement initiatives across the account including mentorship and buddy programmes across EMEA Review and report on succession planning, staff retention rates and organizational changes Create and cascade annual mentoring programme; provide continual guidance for mentors/mentees with materials and regular sessions Implement and oversee internal and external training programmes as required for the team Cascade People Survey twice per annum, analyze results and create improvement plans following JLL people survey Manage internal and external account communications & CRM including quarterly account newsletter announcing central, account and client-wide business updates, team movements, site changes and success stories Demonstrate leadership and mentor JLL teams across the Region to promote engagement, customer service excellence and aligned delivery across all service lines Create and cascade Regional team call presentations and Leadership meeting materials Leadership Provide oversight and mentorship to ensure teams deliver optimal service levels to both internal teams and Client while driving innovation and thought leadership Strategic Vision and Direction: Define and communicate the operational vision and strategy for the EMEA region, ensuring alignment with organizational objectives and client business goals Senior Point of contact for all account wide communications within the region Cross-Functional Leadership: Lead collaboration across multiple disciplines where needed including FM, Engineering, Projects, Procurement, Events, and HR to ensure integrated service delivery and break down organizational silos Culture Building: Foster a culture of operational excellence, accountability, innovation, and continuous improvement across all EMEA locations while ensuring alignment with JLL values Crisis Management and Incident Command: Serve as incident commander during critical situations, coordinate crisis response efforts, make decisive actions under pressure, and manage stakeholder communications during emergencies where needed in region Coaching and Mentoring: Provide ongoing coaching to direct reports and high-potential team members, develop future leaders, and create a mentoring culture within the organization Standards and Best Practice Development: Establish operational standards, document best practices, create frameworks for consistent service delivery, and ensure knowledge transfer across the region Data Quality and Analytics Develop, oversee, organize, update, and analyze Regional data sets with high accuracy requirements Track and close out EMEA data requirements for regional initiatives as requested Act as Regional Smartsheets super user/owner ensuring workapps remain current, raising necessary POs when required Oversee and track FM small works including capex works and site decommissioning through Smartsheets Create and own Regional sustainability programme in Smartsheets, providing quarterly updates on Regional outcomes including savings and required capital Create and own Regional asset list in Smartsheets, ensuring asset lists remain current and assets are confirmed as recycled/removed/landlord owned; report to tax & assets team Audit Regional work apps weekly, approximately first Friday of each month Provide data collation for Regional CRE requests including I&D, F&B, portfolio metrics as required Own decommissioning processes and guide local FM teams during office closures or transitions, working with IT to ensure assets are reused across portfolio to reduce wastage and costs, maintain current stack plans, and consult local stakeholders Support wider management team and service line leads with initiative deployment, transformation execution, leadership sessions, team engagement activities and hub analytics Manage EMEA BI & performance reporting, data and system integrations Act as resource for team queries across portfolio via monthly Q&A sessions with Regional team and in-person hub and leadership meetings Ensure Smart Buildings technology is implemented effectively and utilized optimally; provide guidance to Performance Lead Drive branding and communications alignment across EMEA Innovation and Continuous Improvement Continuously identify thought leadership, innovation and best practice examples to bring to client from JLL central team and external sources Identify and recommend improvement opportunities across FM scope and wider Real Estate function Regional Alignment Lead alignment and consistency activities across EMEA to ensure regional collaboration and standardization Support Account Directors in EMEA by reviewing all FM Team activities to identify alignment opportunities Proactively identify improvement areas, best practice sharing and "one team" opportunities Lead alignment and consistency activities across EMEA to ensure optimal regional collaboration and standardization Closely support the Account Directors in EMEA by reviewing all FM Team activities to identify alignment opportunities Proactively identify improvement areas, best practice sharing and tangible "one team" opportunities Act as point of contact to support hub meetings, including travel arrangements, hotel bookings, and activity coordination. Assist teams in creating meeting agendas and topics of discussion Support the Account Lead in selection of swag items and promotional materials to support JLL and client engagement initiatives Facilitate monthly Regional Q&A sessions with EMEA team leads to address queries and provide operational guidance Conduct quarterly hub-specific meetings and site visits (e.g., London, Geneva) to ensure localized support and alignment Drive branding and communications alignment across EMEA, ensuring consistent messaging and visual identity Coordinate Regional All Hands meetings on a quarterly basis, developing content and delivering presentations Manage Regional account communications including Slack channels, email updates, calendar invites, and team announcements Oversee "Our Places" EMEA office review program, conducting quarterly assessments of top locations and annual reviews of the full portfolio Support cross-regional networking with other accounts to identify opportunities for knowledge sharing and best practice transfer Coordinate Regional employee engagement initiatives to increase culture and visibility across dispersed teams Facilitate Regional succession planning reviews and organizational change tracking Lead Regional People Survey cascade (twice annually), analyze results, and develop improvement action plans Oversee Regional training matrix rollout and completion tracking in collaboration with Hub Leads Manage Regional travel request process, including approvals and tracking against budgets Coordinate Regional case study development and sharing (monthly cadence) to highlight successes and learnings Qualifications Required Minimum 8-10 years of experience in workplace operations, facilities management, or integrated facilities management with demonstrated complexity Proven experience managing multi-site operations across EMEA with diverse regulatory environments Strong understanding of workplace trends, flexible working models, and employee experience strategies Demonstrated success in vendor management and complex contract administration Exceptional organizational skills with proven ability to manage high-volume, competing priorities simultaneously Strong financial acumen including budget management and cost optimization Experience leading and developing teams in a matrix organization across multiple countries Advanced proficiency with data analytics, reporting systems, Smartsheet, and Business Intelligence platforms Exceptional attention to detail with proven accuracy in high-stakes environments Fluency in English required; additional European languages highly desirable Proficiency in workplace management systems, Building Management Systems, and Microsoft Office suite Preferred Professional certifications such as FMP, CFM, or IWFM Bachelor's degree in Business Administration, Facilities Management, Real Estate, or related field Experience in commercial real estate or professional services environment Knowledge of sustainability and ESG principles in workplace operations Experience with workplace technology platforms and smart building systems Background in business intelligence and advanced analytics Location This role is based in London with regular travel required across EMEA locations. #LI-JA1 Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. TPBN1_UKTJ

The ideal candidate will have extensive experience in managing IT within the hospitality sector, a solid understanding of various hospitality technologies, and excellent communication skills to collaborate effectively with hotel teams. Hand Picked Hotels is seeking an IT Manager to ensure the securi

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a full time basis, contracted to 38.5 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 4 on 4 off Could you bring your spark to Healthcare? Here's what you need to know before applying: Your key responsibilities will include: Assisting in keeping the lobby and other public areas clean and tidy Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture Handling certain reception duties, such as booking theatre tickets or making restaurant reservations Responding to customer requests where required Running errands Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints Our ideal Porter will: Be adaptable and easily embrace changing priorities Be a brilliant communicator and easily build relationships Have experience delivering high quality customer care Take initiative and make decisions that are right for our customers Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/0707/99320012/52529300/BU #LI-DNP #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Hold a valid SIA Door Supervisor License is essential for this role, as well as a strong understanding of safety and emergency procedures.

Ground Floor Security Officer - City of London. Apply today and join us as a Ground Floor Security Officer. Our security team constantly aim to maintain the highest standards of safety for all our guest and employees, therefore your position is key to the hotel and team.

We are thrilled to offer an exciting opportunity for a Security Officer (Tuesday to Saturday 4 pm to 12 am ) to become a part of our esteemed team at the Ham Yard Hotel.

Working alongside the Night Manager, you'll help deliver exceptional guest service, oversee the Night Audit process, support and motivate the night team, and ensure the safety and security of our guests, colleagues and hotel. Act as the Manager on Duty in the absence of the Night Manager, taking res

Millennium Hotels and Resorts UK are looking for a Regional SSHE Manager, who would drive the company's commitment to safety and compliance ensuring adherence to all relevant regulations from Corporate HSE and UK requirements fostering a proactive safety culture. The role provides technical support to Senior Management and supports UK Hotels to implement, drive and monitor all Corporate safety requirements whilst ensuring compliance with all UK legislative requirements and accreditations. Key Responsibilities: To lead on SSHE engagement with hotel management and supervisors, highlighting their relative roles and responsibilities and facilitating effective SHE through training, implementation, audit and feedback mechanisms To act as primary point of contact for a designated cluster of hotels with regard to any interaction with enforcement or external SHE authorities, including RIDDOR reporting, EHO and fire visits. To support in the development of region wide SHE training materials, undertaking practical delivery of those training materials. To support the implementation and maintenance of SHE management systems, ensuring hotel discipline in application of those systems in order to promote continuous improvement across the group as well as to gain or preserve any relevant certification. To provide technical support through planned improvement activities as well as in responding to ad-hoc support requests relating to SHE matters. To act as the primary point of contact for your designated cluster of hotels within with regard to any relevant security event or issue, and to ensure that measures afforded for the purpose of personal and property security are adequately maintained Qualifications/Experience 5+ years of experience in HSE management within the industry. NEBOSH diploma qualified - essential. Strong knowledge of HSE regulations and standards. Knowledgeable of required ISO accreditations audit processes and requirements Excellent communication and interpersonal skills. Ability to lead and motivate teams to achieve HSE goals. Proven track record of successfully managing HSE programs and initiatives. We offer a benefits package including: Social Events, Wellbeing and Team Activities Training and development Pension Salary Sacrifice Scheme Career development and salary reviews Interest free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme My Millennium discount perks Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry. #COPCaterer TPBN1_UKCT

Dominus Group, the London-based property developer and investment group, operates Hampton by Hilton London City in the historic Aldgate. Responding to strong demand for the Hampton by Hilton brand in London, the hotel opened in May 2023 through a partnership with Dominus Group. The hotel is a stones throw from Old Spitalfields Market, sandwiched between Shoreditch and the City, London's historic business district. Plans will revitalise the 1960s building with features that complement the surrounding historic architecture. The property opened with 129 guestrooms and grew to 278 guestrooms in late 2023. What we offer Staff rate across all Hilton brands and across the Dominus hotel portfolio Your Inspirational Stay a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply) Additional annual leave entitlement based on length of service Impact Day, paid day to support your charity of choice Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands Staff events and recognition schemes Access to Employee Assistance Program (EAP) Season Travel Ticket Loan Cycle To Work Scheme Refer A Friend Scheme get rewarded when they join the team A collaborative team culture where people thrive together and a place where you can be your true authentic self Key Responsibilities Oversee the full night operation of the hotel, ensuring guest safety, security, and exceptional service standards. Act as the senior leader on duty, handling any overnight issues or emergencies. Lead, support, and coach the Night Team, ensuring clear communication and smooth operations throughout the night. Handle all guest enquiries, complaints, and VIP arrivals with confidence and professionalism. Ensure accurate and timely completion of Night Audit processes and daily reporting. Maintain strong knowledge of hotel services, room availability, and pricing to maximise overnight revenue opportunities. Conduct regular night walks, Health & Safety checks, and uphold all emergency and security procedures. Support cross-departmental needs, including coordination with Housekeeping, Engineering, and Food & Beverage as required. Drive quality scores, guest satisfaction, and brand standards through consistent leadership and operational excellence. Key Skills Strong leadership and communication skills with a calm, reassuring presence. Excellent problem-solving abilities and confident decision-making under pressure. Solid understanding of Health & Safety, security, and emergency procedures. A genuine passion for delivering exceptional guest experiences. Ability to multitask, stay organised, and maintain clear focus overnight. Proficient with PMS systems (PEP/ONQ experience desirable). About You Proven experience in a similar role for more than a year and has excellent leadership skills with experience of developing and leading a team. Highly reliable, detail-oriented, and comfortable taking ownership of the hotel overnight. Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks Strong communication skills through a variety of means Exceptional organisation and planning skills through Standard operating procedures. High attention to detail and accuracy great at managing ones own time and the time of the team Warm, approachable, and professional, with a natural ability to reassure guests and colleagues. Proud to represent the hotel and committed to the highest standards of service. If you would like to join a people focused team, please do get in touch! We look forward to hearing from you. TPBN1_UKCT

Public Area Team Leader - Flexi Hours Salary: Competitive Salary + Service Charge At Hyatt, theres a home for every stage of your career. With flexi hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didnt know existed. Schedule : Available working hours will vary each week and can range anywhere from 0 to 40 hours. About Hyatt Regency London The Churchill Hyatt Regency London The Churchill is located in the prestigious Marylebone area of Londons West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of Londons most sought after neighbourhoods. Duties and responsibilities related to the Public Area Team Leader - Flexi Hours role Maintain exceptional cleanliness and presentation standards across all guest-facing and back-of-house areas throughout the hotel. Ensure meeting rooms, offices, corridors, restrooms, and leisure facilities are clean, well-stocked, and ready for use at all times. Carry out routine and deep-cleaning tasks, including carpet care, upholstery cleaning, polishing, and floor maintenance. Monitor the condition of public areas and promptly report maintenance, safety, or repair issues to the relevant department. Respond efficiently to guest requests and support the delivery of a welcoming and comfortable guest experience. Operate and maintain housekeeping equipment safely, ensuring all tools are stored correctly and remain in good working order. Support colleagues across Housekeeping and other departments as required, including assisting with linen operations and special cleaning projects. Adhere to hotel policies and procedures relating to health and safety, fire regulations, security, and lost property management. About you We are looking for a motivated and reliable individual with a keen eye for detail and a passion for delivering exceptional standards of cleanliness and guest service. Previous experience in a housekeeping, public area, or cleaning role is desirable, preferably within a luxury hotel or hospitality environment. The successful candidate will be proactive, able to work independently as well as part of a team, and committed to maintaining the highest standards across all areas of the hotel. A flexible approach to working hours, strong communication skills, and a positive attitude are essential. Benefits you will enjoy as a Public Area Team Leader - Flexi Hours Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Public Area Team Leader - Flexi Hours role and start your journey with Hyatt Hotels! TPBN1_UKCT

Canary Riverside Plaza London, Vignette Collection is on the lookout for a dynamic Sous Chef to inspire and lead! Join the excitement and become part of the team at Canary Riverside Plaza London, Vignette Collection by IHG - a landmark addition to the capitals luxury lifestyle scene. Joining the IHG portfolio in Summer 2026 as Canary Riverside Plaza London, Vignette Collection • this exciting new chapter marks the brands first property in London. Set in the heart of Canary Wharf with stunning views across the River Thames and London skyline, the hotel features 142 luxurious guestrooms and suites, stylish dining spaces, meeting and events facilities and access to a luxury health club, spa and pool. As part of Vignette Collection, the hotel blends luxury hospitality with authentic, experiential and considerate travel while celebrating individuality, locality and meaningful guest experiences in one of Londons most dynamic destinations. As a Sous Chef, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) Being accountable for the Kitchen operation including production, cleanliness and safe systems of work Supporting to create and developing dishes on our menu to celebrate local cuisine and keep up to date with food trends Develop and support our Chef team, training and upskilling our Chefs to ensure everyone is able to provide excellent culinary experiences for our guests We are searching for someone who is passionate about people, thrives on delivering authentic service and takes pride in creating thoughtful guest experiences. In addition to this, we are looking for someone who has. To have been a Senior Chef De Partie or Sous Chef within a similar sized property To have completed level 3 Food Safety certification and have knowledge in HACCP Knowledge of appropriate systems to support operational processes such as Micros Simphony (or relevant POS) and Procure Wizard Knowledge of appropriate working to brand standards relating to food and the ability to create and deliver appropriate menus, using appropriate suppliers and product To be part of external networks and up to date with critical issues and trends in food Technical skills to work on every section for every service period in the kitchen Joining our team means becoming part of a luxury lifestyle brand that values individuality, authentic connections and meaningful guest experiences. Inreturn, we offer a wide range of benefits and opportunities designed to support your wellbeing, development and career grow such as Financial security A competitive salary, guaranteed hours, a free meal on shift, paid holidays! Growth and development extensive training, opportunities for career progression across the world. IHG has been recognised as a Best Employer 2025 in the UK by Mercer. Colleague perks • worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing employee assistance programme available 24/7 and much more! If you are looking to join a hotel company where you can be your authentic self, create meaningful connections and be part of an exciting new chapter for Vignette Collection in London, click apply today! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

Hospitality Starts Here Build Your Future with Cairn Group Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, youre proud of. About the Role: As a Chef de Partie at Cairn Group, youll take pride in delivering high-quality dishes that leave a lasting impression. Youll lead your section with confidence, ensuring precision, consistency, and creativity in every plate. Whether working independently or leading a small team within a larger kitchen, youll bring passion and purpose to everything you prepare. Youll take responsibility for maintaining high standards in food safety, hygiene, and preparation while contributing to a dynamic and supportive kitchen culture. Youll also stay up to date with new ingredients, techniques, and trendsbringing fresh inspiration to our menus and helping the wider team deliver best-in-class service. About You: You will thrive at Cairn Group because you are: A Hospitality Hero Youre passionate about great food and thrive in a fast-paced, guest-focused kitchen. A Service Superstar You maintain high culinary standards and inspire excellence in others. A Team Player You support and lead your section while contributing positively to the whole brigade. Cool Under Pressure You stay calm and in control during busy services, delivering consistent results. A Polished Professional You uphold food safety, hygiene, and kitchen legislation with diligence and care. Proactive & Organised You manage your time and section effectively, balancing prep and service seamlessly. A Natural Leader You share knowledge, help develop junior chefs and support the kitchen leadership team in daily operations. About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests. Benefits: Get Paid in Real-Time or build savings with Wagestream : Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tipsall in real-time. Stay, Relax and Recharge : Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break. Delicious Discounts : Indulge a little with discounts off food and drinks across our hotels, bars and restaurants. Spa Discounts : Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs. Retail, Cinema & Fun Discounts : Enjoy exclusive access to savings on shopping, cinemas trips and fun days out. Rise with Us : From apprenticeships to leadership programmes, we support you to grow and reach your career goals. Superstar Awards : Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life. Recommend a Friend : Bring great people into the team and earn a bonus when they join! 24/7 Support : Were committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere. Bereavement Leave When life gets tough, we ensure you have the time and support you need to be with your loved ones. Pension Scheme : Plan for your future with your pension plan, designed to help you build long-term security. Year-Round Incentives : Enjoy fun incentives, exciting challenges, and surprise perks throughout the year! #INDLP TPBN1_UKCT

Waldorf Astoria London - Admiralty Arch is seeking aChef de Rang - Coreus by Clare Smyth to join the pre-opening team for this highlyanticipatednew luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel. Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests. Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the worlds most sought-after destinations. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 Proudly voted by our Team Members A World of Rewards Complimentary, nourishing meals provided while on duty Exceptional development programmes, designed to support and accelerate your growth at every stage Opportunities to make a meaningful impact through our industry-leading Corporate Responsibility initiatives Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage High street savings through Perks at Work 28 days holiday, including bank holidays, rising to 33 days with length of service We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes. Here's what you'll do during a typical day: As a Chef de Rang - Coreus by Clare Smyth , you will be an integral part of the front of house team, working and leading your section, delivering sophisticated, personalised service and ensuring each Guest experience reflects the highest standards of luxury hospitality. You will demonstrate confidence, attentiveness, and refined service technique while contributing to departmental performance and guest satisfaction. Your responsibilities will include: You will lead, train, and supervise Commis Waiters within your section, fostering excellence in service execution while creating memorable and refined experiences for both our Guests and colleagues. Welcoming Guests with warmth, professionalism, and discretion, creating an immediate sense of occasion Taking, placing, and delivering guest orders with accuracy and attentive service throughout the dining experience Preparing and maintaining impeccable table and service set ups in line with brand and restaurant standards Handling cash and transactions in strict accordance with hotel procedures Managing guest enquiries and requests promptly, ensuring swift and thoughtful resolution Confidently recommending menu items and promoting signature offerings and current incentives Ensuring full compliance with brand standards and luxury service expectations at all times Actively supporting the achievement of departmental performance and revenue targets Maintaining immaculate cleanliness and organisation of all service areas Complying fully with hotel security procedures, fire regulations, and health and safety legislation Observing all local licensing laws and responsible service guidelines Demonstrating strong environmental awareness and supporting sustainability initiatives Collaborating seamlessly with other departments to ensure a cohesive and elevated Guest experience What are we looking for? A Chef de Rang representing Hiltons luxury portfolio embodies refined service, professionalism, and a guest centric mindset, working collaboratively to deliver memorable dining experiences. The successful candidate will demonstrate: A positive, polished attitude and professional presence Clear, confident communication skills A strong commitment to delivering consistently high levels of personalised service Impeccable personal presentation in line with luxury grooming standards Flexibility to adapt to varied service styles and operational demands The ability to work effectively both independently and as part of a team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience within a luxury or ultraluxury hospitality is highly desirable. Experience handling cash and point of sale systems Sound knowledge of food hygiene standards and safe food handling practices What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. TPBN1_UKCT

The world is yours with Meli Joining Meli is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. Its knowing that the world is yours that you can elevate your career across countless destinations, all while being part of one warm, supportive and passionate family. Night Manager Department: Night Reception Location: London, UK Reports to: Reception Manager / Front of House Manager Direct Reports: Assistant Night Manager, Night Porters, Night Receptionist Package: Competitive package, plus service charge Whats in it for you? Competitive compensation package Global career opportunities across 350+ hotels Hotel discounts for you, your friends & family worldwide Health medical cash plan Company pension scheme Loyalty rewards & refer-a-friend bonus 29 days holiday including bank holidays Unlimited access to Melis global e-learning platform Career growth within a global hospitality brand High-street savings through Perks at Work Meals on duty Mission As Night Manager, you will ensure full management supervision of the hotel during night hours, maintaining seamless operations, accurate reporting and exceptional guest service. You will lead the night team, ensuring all procedures, security standards and financial controls are followed, while acting as the senior decision-maker in the absence of senior management. Key Responsibilities Oversee the hotel during night operations, ensuring smooth and efficient service at all times Act as Duty Manager, taking full responsibility for the hotel overnight Ensure all night audit reports and system processes are completed accurately and on time Supervise and support the night team, ensuring awareness of occupancy levels, events and operational priorities Deliver excellent guest service, handling queries and resolving complaints efficiently Support the front desk team to ensure smooth check-in and check-out processes Maintain a safe and secure environment, ensuring compliance with health & safety, fire and licensing regulations Monitor and enforce financial procedures, including credit control, allowances and adjustments Ensure effective communication and handover between day and night teams Maintain accurate logs of incidents, actions and operational updates What were looking for Experience in Front Office or Night Management within a hotel environment Strong knowledge of hotel operations, night audit and Duty Management procedures Proven ability to lead and supervise teams effectively Strong guest service skills with experience handling complaints and problem-solving Excellent organisational skills and attention to detail Good understanding of financial controls and reporting processes Knowledge of health & safety, fire safety and security procedures Confident decision-maker with the ability to work independently Strong communication skills and ability to work across departments Flexibility to work overnight shifts Because belonging to the great Meli family is being VIP At Meli, our people are the heart of everything we do. Whether youre stepping into leadership or continuing to grow your expertise, youll be part of a culture defined by respect, collaboration, and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People and that includes you. Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and help build a responsible present and a sustainable future. If you want to be a Very Inspiring Person, apply now and start your journey with Meli. TPBN1_UKCT

As the Cluster Maintenance Manager for Samko Hospitality Limited (SHL), you will oversee the engineering and maintenance operations across the Company's cluster of hotels and hospitality assets, ensuring they remain safe, compliant, well maintained, and operationally effective. You will be responsible for delivering robust Planned Preventative Maintenance (PPM) programmes, managing reactive maintenance requirements, ensuring statutory compliance, and supporting energy efficiency initiatives across the cluster properties. Working closely with General Managers and Heads of Department, you will provide operational engineering support to existing SHL properties whilst assisting with the mobilisation and integration of any future acquisitions or additional assets that join the portfolio. The role requires a hands-on and proactive approach, balancing day-to-day operational demands with longer-term maintenance planning, compliance management, and asset preservation. Duties and Responsibilities Engineering & Maintenance Operations Oversee the engineering and maintenance operations across the SHL cluster properties and associated hospitality assets. Manage all building services, plant, and equipment including HVAC, electrical systems, plumbing, BMS, lifts, commercial kitchens, swimming pools, spas, guest room systems, and ancillary facilities. Develop, implement, and maintain Planned Preventative Maintenance (PPM) schedules across the cluster to maximise asset life and minimise operational disruption. Ensure reactive maintenance issues are addressed promptly and effectively with minimal impact on guests and operations. Coordinate maintenance activities and engineering resources across the cluster to ensure appropriate coverage and operational resilience. Ensure all properties are maintained in accordance with brand standards, operational requirements, and ownership expectations. Maintain accurate maintenance records and ensure all statutory inspections and servicing requirements are completed within required timescales. Guest Experience Support the delivery of an exceptional guest experience by responding promptly and professionally to maintenance-related issues. Ensure maintenance activities are planned and delivered with minimal disruption to guests and hotel operations. Work closely with operational departments to proactively identify and resolve maintenance concerns. Support hotel teams in maintaining high presentation standards across all properties. Health, Safety & Compliance Ensure full compliance with all applicable UK legislation and statutory requirements, including but not limited to: Health and Safety at Work Act; Regulatory Reform (Fire Safety) Order; Legionella Control (L8 / ACOP); Gas Safety Regulations; Electrical Safety Regulations; PUWER; LOLER; and Asbestos Management Regulations. Support the Responsible Person for Health and Safety where applicable and provide technical guidance on engineering compliance matters. Manage risk assessments, method statements, permits to work, inspections, audits, and compliance records. Ensure all statutory inspections, servicing, and certification activities are completed and documented appropriately. Liaise with insurers, auditors, enforcement authorities, and external consultants where required. Support site security arrangements and associated engineering controls to minimise risks relating to theft, crime, and safety hazards. Leadership & People Management Lead, motivate, and support maintenance teams across the cluster properties. Provide coaching, guidance, and development opportunities to maintenance colleagues. Conduct regular performance discussions and identify training requirements. Support rota planning, on-call arrangements, and resource allocation across the cluster. Promote teamwork, accountability, and effective communication across all sites. Ensure contractors and third-party suppliers comply with SHL standards, health and safety requirements, and legal obligations. Financial & Contract Management Support the preparation and management of maintenance budgets and expenditure. Monitor maintenance costs whilst maintaining operational and compliance standards. Assist with the management of supplier relationships and service contracts to ensure value for money and service delivery performance. Support procurement activities relating to maintenance services, equipment, and projects. Monitor contractor performance against agreed service levels and contractual obligations. Energy Management & Sustainability Support the delivery of energy efficiency initiatives and sustainability objectives across the cluster. Monitor utility consumption and identify opportunities to reduce energy, water, and waste costs. Work with General Managers and operational teams to implement energy-saving measures and improve environmental performance. Promote responsible resource management and support wider ESG initiatives where applicable. Refurbishments & Projects Support refurbishment projects, renovations, and capital works across the cluster properties. Coordinate contractors and suppliers to ensure projects are delivered safely, on time, and within budget. Assist with property improvement initiatives and operational upgrades. Support the mobilisation and integration of any future acquisitions or additional properties that join the SHL portfolio. Stakeholder Collaboration Build effective working relationships with General Managers and Heads of Department to ensure engineering support aligns with operational priorities. Support internal audits, brand inspections, and compliance reviews. Provide regular maintenance and compliance updates to senior management where required. Act as the key engineering contact across the cluster properties. General Carry out any additional duties reasonably requested by the business. Respond to emergency situations and provide operational support during critical incidents or business continuity events. Support the wider hotel teams where required to ensure the effective operation of the business. What We Offer We'll reward all your hard work with a competitive salary and benefits package, employee discounts, and excellent training and development opportunities. By joining Samko Hospitality Limited, you become part of a collaborative and ambitious hospitality business where teamwork, trust, integrity, and respect are at the heart of everything we do. TPBN1_UKCT

Waldorf Astoria London - Admiralty Arch is seekinga Junior Sous Chef Café Bouludto join the pre-opening team for this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and helpshapethe guest experience at this landmark hotel. Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17,500sqftof private residences. The hotel will open with two signature restaurants -Coreusby Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests. Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the worlds most sought-after destinations. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 Proudly voted by our Team Members A World of Rewards: Complimentary, nourishing meals provided while on duty Exceptional development programmes, designed to support and accelerate your growth at every stage Opportunities to make a meaningful impact through our industry-leading Corporate Responsibility initiatives Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage High street savings through Perks at Work 28 days holiday, including bank holidays, rising to 33 days with length of service We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding theworld classservice standardsrecognisedby Forbes. What will I be doing? As a Chef de Partie forCafé Boulud, you will play a key role within the brigade in terms of culinary operations. You will support theSous Chef, Senior Sous Chef and Head Chefin ensuring culinary consistency and an outstanding gastronomic experience for both guests and members. You will perform the following duties to the highest standards of luxury gastronomy: As a Chef de Partie, you will oversee day-to-day operations within your section, ensuring the highest standards of food preparation and presentation to exceed Guest and Member expectations. You will also support food cost management and operational efficiency. Your responsibilities will include, but are not limited to, the following: Ensure all food preparation consistently meets brand and quality standards Prepare, execute, and present dishes of exceptional quality and refinement Supervise, guide, and inspire kitchen colleagues within your section Maintain immaculate work areas, adhering strictly to hygiene standards and preventing cross-contamination Prepare all mise en place in alignment with service requirements and menu specifications Address guest feedback and queries promptly, professionally, and with a solutions-focused approach Ensure all ingredients are of superior quality, correctly labelled, stored, and rotated Support cost control initiatives, contributing to gross profit optimisation and departmental targets Collaborate closely with all departments to foster seamless operations and positive working relationships Assist the Head Chef and Sous Chef in training and developing kitchen team members in line with company procedures Identify and report maintenance, hygiene, or safety concerns in a timely manner Comply fully with hotel security policies, fire regulations, and all health, safety, and food safety legislation Demonstrate environmental awareness and support sustainability initiatives What are we looking for? A Chef de Partie serving Hilton brands demonstrates technical excellence, leadership potential, and a refined culinary mindset. To excel in this role, you will bring: A minimum of two years experience as a Chef de Partie, or strong experience as a Demi Chef de Partie within a high-quality kitchen A current, valid, and relevant professional cookery qualification (evidence may be required) Proven coaching and mentoring capabilities A natural ability to motivate, lead, and develop teams Clear, confident, and effective communication skills NVQ Level 3 (or equivalent) in Professional Cookery A recognised Basic Food Hygiene Certificate Previous supervisory experience in a culinary environment A consistently positive, professional, and solution-driven attitude The ability to perform calmly and effectively under pressure Flexibility to work independently or collaboratively within a team EVERY JOB MAKES THE STAY At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job, theres an extraordinary person working to make each Stay magical. That s why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

Director of Rooms / EAM i/c Rooms Division Eastern Caribbean. To £78K NET (£60K Basic - £18K Allowances) Bonus / Medcare / Relocation assistance. This is an exciting opportunity to shape hotel rooms division strategy across a renowned world class hotel & health resort while living and working in the beautiful Eastern Caribbean. I am currently looking for an experienced and highly focused Rooms Division Director for this 5* all-inclusive 98-room beachside resort in St Lucia. As a key member of the resort EXCOM team, 2i/c, reporting directly to the GM, this role takes full ownership of the guest experience across FOH / rooms, housekeeping and security, team training and development for 80 staff and visible in guest interaction. The successful candidate will have 5+ years rooms division management roles in large, luxury properties in major gateway cities in the EU/US/Middle East areas and must have experience ideally in the Caribbean or similar remote island resorts ie. Maldives / Seychelles. TPBN1_UKCT

Guest Service Manager Crowne Plaza London Kings Cross Job Type: Full-time, Permanent Salary: Competitive About Us The Crowne Plaza London Kings Cross is a contemporary four-star hotel offering 430 beautifully designed bedrooms , Bloom Restaurant & Bar , seven state-of-the-art meeting and event spaces , an exclusive Club Lounge , and a fully equipped gym . As part of the IHG Hotels & Resorts family, we pride ourselves on delivering exceptional guest experiences through genuine hospitality and outstanding service. Join Our Team We are looking for an experienced and motivated Guest Service Manager to lead our Front Office team and ensure every guest enjoys a memorable stay. This is an excellent opportunity for a passionate hospitality professional with strong leadership skills who thrives in a fast-paced environment. About the Role As Guest Service Manager, you will oversee the day-to-day operation of the Front Office, ensuring the highest standards of guest service are consistently delivered. You will lead by example, support and develop your team, and work closely with all hotel departments to ensure seamless operations. You will also act as a Duty Manager , taking responsibility for the hotel during your shift, handling guest concerns, responding to emergencies and ensuring the safety, security and satisfaction of our guests. Key Responsibilities Lead, motivate and develop the Front Office team to deliver exceptional guest experiences. Manage the daily operation of Reception and Guest Services. Ensure efficient and professional check-in and check-out procedures. Handle guest enquiries, feedback and complaints promptly, professionally and with empathy. Monitor guest satisfaction, identify opportunities for improvement and drive service excellence. Maximise guest satisfaction and encourage positive online reviews. Ensure compliance with IHG brand standards, hotel policies and health & safety procedures. Build strong working relationships with Housekeeping, Food & Beverage, Reservations, Engineering and all other departments to ensure seamless guest service. Act as the Duty Manager, making confident operational decisions and resolving guest issues effectively. Be the first point of contact during emergencies, ensuring hotel procedures are followed and appropriate action is taken. Conduct regular floor walks and public area inspections to maintain presentation and service standards. About You The successful candidate will have : Previous experience in a Front Office supervisory or management role within a hotel. Excellent leadership and people management skills. Outstanding customer service and communication abilities. Strong organisational and problem-solving skills. Experience using hotel Property Management Systems (Opera experience is advantageous). Flexibility to work shifts, including evenings, weekends and bank holidays. A positive, proactive attitude and passion for hospitality. What We Offer Competitive salary. Employee discounts across participating IHG hotels. Meals on duty. Incentive Schemes to boost your earning potential Long Service Awards A supportive and inclusive working environment. Apply Now If you are passionate about delivering exceptional guest experiences and are ready to take the next step in your hospitality career, we'd love to hear from you TPBN1_UKCT

Elior - More than a meal, it's a community. At Elior, dining is about more than exceptional food. We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together. Our client, Riverstone Living - Bishops Avenue combines luxury apartments with the services of a private members' club and a boutique hotel. Designed for people over 65, it supports an active, independent lifestyle while offering reassurance through service, security, and wellbeing support. The Role - Deputy Restaurant Manager Based onsite at our Bishops Avenue residence, we are seeking a Deputy Restaurant Manager to ensure that every event delivers a seamless, memorable guest experience while maintaining operational efficiency, quality standards, and profitability. Working Pattern: 2 days out of 7 | 10:00am - 8:00pm | 20 hours per week This position is eligible for a performance-based bonus in addition to base compensation. Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results. Bonus eligibility and structure may vary by year and are subject to the terms of the company's bonus program in effect at the time of payout. Key Responsibilities Champion a resident-first culture, ensuring every interaction reflects warmth, professionalism, and attention to detail Professionally and promptly manage incoming enquiries via phone and email, following up and driving them through to resolution Anticipate client and guest needs, resolving issues discreetly and proactively Gather client and guest feedback to continuously enhance the overall experience Conducting site show rounds for prospective clients, families, and partners Conducting menu tastings and working closely with clients to tailor events to their expectations Identifying and developing marketing and promotional opportunities to enhance event uptake and brand awareness Maintain consistently high service standards aligned with brand and hospitality expectations Plan, coordinate, and execute catering services for events including corporate functions, conferences, and social events Oversee event setup, service flow, and breakdown to ensure flawless execution Collaborate with culinary, sales, and event teams to deliver cohesive and timely service Ensure menus, service styles, and event details align with client expectations and brand standards What can you bring? Passion for service excellence and people Proven experience as an Event Manager or in a senior hospitality/events role Strong project management skills with the ability to manage multiple events simultaneously Knowledge of KPIs and marketing techniques relevant to event and hospitality management Outstanding communication, presentation, and negotiation skills A strong customer service ethos with a genuine passion for creating memorable experiences A BSc/BA in PR, Marketing, Hospitality Management, or a related field (preferred but not essential) The ideal candidate is a hands-on hospitality leader who inspires service teams, anticipates guest needs, and consistently delivers elevated dining and event experience. If you are passionate about hospitality, thrive on delivering exceptional events, and want to make a meaningful impact in a luxury setting, we would love to hear from you. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Opening in Autumn 2026, Hyde & Seekwill join Marriotts Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswaters bohemian spirit, a local oasis for those who love creativity, character, and connection. Were building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? Its an exciting time to join us as an Assistant Night Manager. The Assistant Night Manager supports the Night Manager in overseeing all night operations to ensure safety, smooth overnight processes, and exceptional guest service according to brand standards. Key Responsibilities: Oversee all hotel operations during the night shift, ensuring full compliance with brand standards. Serve as the Manager on Duty (MOD) and primary decision-maker for operational issues in the absence of the Night Manager. Monitor lobby, Front Desk, Housekeeping, Security, F&B outlets, and engineering activity to ensure smooth overnight operations. Ensure accurate night audit procedures are completed Conduct regular property walks to ensure cleanliness, safety, guest satisfaction, and brand presentation. Handle escalated guest issues, complaints, and service recovery. Welcome late arrivals and manage early departures, ensuring seamless check-in/out processes. Assist guests with requests during nighttime operations. Act as the Emergency Response Leader with or in the absence of the Night Manager during the night shift. Ensure compliance with safety and security procedures, including fire alarms, evacuation protocols, and incident reporting. Handle emergencies, disturbances, or incidents. Ensure all access points and back-of-house doors are secured. Verify and support completion of Night Audit and financial reconciliations. Assist with room rate checks, billing accuracy, and revenue controls. Review daily reports (occupancy, arrivals, departures, no-shows, overbookings). Ensure compliance with cash handling and credit policies. Supervise night shift team members (Front Office, Housekeeping). Provide coaching, support, and guidance to team members on duty. Ensure shift handover documents are completed and communicated effectively to morning leadership. Encourage a culture of teamwork, professionalism, and guest-focused service. Be an ambassador for sustainability and engage with the local community About You Minimum of 2 years experience as an Assistant Night Manager in a hotel Experience handling guest complaints, service recovery, and operational emergencies. Strong knowledge of Front Office operations, PMS systems (e.g., Opera), POS systems, and night audit procedures. Understanding of housekeeping processes, security protocols, and emergency procedures. Basic financial understanding: revenue management principles, billing, and daily reconciliation. Professional appearance and positive, approachable personality. High level of integrity, honesty, and confidentiality. Strong attention to detail and situational awareness. Ability to remain calm and composed during emergencies. Willingness to work night shifts, weekends, and holidays. Some of the benefits you can enjoy as a permanent member of staff include: Competitive salary Discounts on hotel rooms and food and beverage worldwide Learning and development opportunities Recommend a friend bonus Free meals whilst on duty Employee assistance programme 31 days paid holiday per year (inclusive of bank holidays) Team building events Monthly Employee Appreciation Lunch Paid birthday off and so much more! If you havent been contacted regarding your application within 2 weeks, please assume your application has been unsuccessful. Please note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Immersive Hospitality Management is an equal opportunity employer. We arecommitted to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics in line with the Equality act 2010). TPBN1_UKCT

Waldorf Astoria London - Admiralty Arch is seeking aNight Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel. Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests. Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the worlds most sought-after destinations. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 Proudly voted by our Team Members A World of Rewards Complimentary, nourishing meals provided while on duty Exceptional development programmes, designed to support and accelerate your growth at every stage Opportunities to make a meaningful impact through our industry-leading Corporate Responsibility initiatives Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage High street savings through Perks at Work 28 days holiday, including bank holidays, rising to 33 days with length of service We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes. Here's what you'll do during a typical day: As Night Manager, you will provide refined overnight leadership of the Front Office operation, ensuring the Night Team is impeccably prepared and informed to deliver a seamless, personalised guest journey from arrival through departure. You are entrusted with shaping first and lasting impressions during the overnight period and must therefore perform the following responsibilities to the highest standards of luxury hospitality: Oversee the full Front Office operation overnight, maintaining exceptional service standards at all times Act as a primary point of contact for returning, regular, and VIP guests, delivering discreet and anticipatory service Execute Night Audit procedures with precision and accountability Maximise room occupancy while achieving optimal rates through refined up-selling of hotel services and experiences Ensure strict adherence to hotel credit policies, including the accurate handling of foreign currencies, cash and credit card transactions Deputise for the Hotel Manager and senior leadership during overnight hours, assuming full operational responsibility for the hotel Confidently manage, document, and resolve guest concerns, incidents, or emergencies with professionalism and composure Maintain expert knowledge of hotel offerings, pricing, policies, and the local destination to enhance guest experiences Enforce all security, safety, and emergency procedures, initiating appropriate actions when required Deliver a comprehensive and detailed handover to the Early Shift and Duty Management team Participate in required training initiatives and support the ongoing development of the Night Team Operate all Front Office systems and equipment in full compliance with established policies and procedures Conduct mid-year and annual performance appraisals, providing constructive feedback and leadership support Perform nightly Health and Safety checks and Night Walks, ensuring consistent awareness of hotel conditions and standards Provide cross-departmental support as operational needs require What are we looking for? Night Managers within Hilton brands consistently act in the best interest of our guests while collaborating seamlessly with colleagues. To succeed in this role, you will demonstrate the following attributes, skills, and values: Proven supervisory experience within Front Office operations in a luxury hotel environment High level of technological literacy and confidence operating hotel systems Exceptional leadership presence with strong interpersonal and communication skills A composed, accountable, and resilient approach to overnight operations A genuine passion for delivering flawless, personalised guest service Ability to perform calmly and decisively in a fast-paced, high-pressure environment Impeccable grooming standards aligned with luxury brand expectations Flexibility to adapt to varying operational demands Capacity to work independently while contributing effectively as part of a team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in the luxury hotel environment in a similar role Previous experience with Front Office Management Systems Demonstrated experience handling cash and financial procedures What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. TPBN1_UKCT

About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to Londons landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences. Duties and responsibilities related to the Night Duty Manager role Ensure all guests receive prompt, professional, and courteous service throughout the night. Manage late check-ins, early check-outs, and assist with any guest requests. Oversee night audits to ensure accurate recording of daily transactions and prepare reports. Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless night operations. Act as the primary point of contact during nighttime operations. Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections. About you Previous experience in hotel front office management within the luxury segment is preferred. Strong organizational and multitasking abilities skills are required. Benefits you will enjoy as a Night Duty Manager 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels! TPBN1_UKCT

Canary Riverside Plaza London, Vignette Collection is on the lookout for a dynamic Front Office Nights Manager to inspire and lead! Join the excitement and become part of the team at Canary Riverside Plaza London, Vignette Collection by IHG - a landmark addition to the capitals luxury lifestyle scene. Joining the IHG portfolio in Summer 2026 as Canary Riverside Plaza London, Vignette Collection • this exciting new chapter marks the brands first property in London. Set in the heart of Canary Wharf with stunning views across the River Thames and London skyline, the hotel features 142 luxurious guestrooms and suites, stylish dining spaces, meeting and events facilities and access to a luxury health club, spa and pool. As part of Vignette Collection, the hotel blends luxury hospitality with authentic, experiential and considerate travel while celebrating individuality, locality and meaningful guest experiences in one of Londons most dynamic destinations. This role is 40 hours per week, shift pattern of 5 nights out of 7. As a Front Office Nights Manager, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) Completing the Night Audit and closing of our outlets, managing the end of night cash count, and highlighting any discrepancies Ensuring any late arrivals are met with a genuine welcome and that their needs are attended throughout the night Communicating internally within the front office and externally, both with the wider hotel team and immediate locale, to ensure the safety of our guests and team members throughout the night (completing relevant safety checks as required) Ensuring all Team Members have completed relevant training and are confident with all aspects of their role you will be someone who enjoys to lead and motivate your team! Managing the shift you are working, dealing with complex guest requests or complaints and making sure all tasks within the Team have been completed We are searching for someone who is passionate about people, thrives on delivering authentic service and takes pride in creating thoughtful guest experiences. In addition to this, we are looking for someone who has. Front Office Nights duty management and team leadership experience for 2+ years in a property of similar size & standard Depth of experience dealing with complex service recoveries, you will be someone who is confident to make decisions regarding guest complaints to ensure a positive outcome for the guest and leading our team by example Proven track record with success at working with loyalty schemes and enrolments Good understanding of systems to support driving results, experience working with opera would be a plus Joining our team means becoming part of a luxury lifestyle brand that values individuality, authentic connections and meaningful guest experiences. In return, we offer a wide range of benefits and opportunities designed to support your wellbeing, development and career grow such as Financial security A competitive salary, guaranteed hours, a free meal on shift, paid holidays! Growth and development extensive training, opportunities for career progression across the world. IHG has been recognised as a Best Employer 2025 in the UK by Mercer. Colleague perks • worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing employee assistance programme available 24/7 and much more! If you are looking to join a hotel company where you can be your authentic self, create meaningful connections and be part of an exciting new chapter for Vignette Collection in London, click apply today! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

Salary - £32,240 per annum plus service charge Middle Eight is a new, 180 room lifestyle luxury hotel with purpose in Covent Garden. We're a relaxed, welcoming, city hotel that offers more than just a room for the night - we offer a holistic experience that changes throughout the day; spaces that not only reflect our local communities, they are part of the fabric of the community, they draw people in and inspire a feeling of belonging. We're proud of our heritage and surroundings for a very good reason. The hotel stands on the location of Kingsway Hall. Until recently, this address was home to one of the country's foremost recording venues. The hotel reflects the performance culture of Covent Garden and adds to it through performance spaces of its own. We are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer - £32,240 per annum plus service charge - Permanent, full-time contract (40hrs per week) - Meals on Duty - Uniform Dry Cleaning - Excellent incentives packages Your role As an Assistant Night Manager, you will support the Night Manager in overseeing the hotel operations during the night, ensuring the smooth running of the Front Office and delivering an exceptional guest experience at all times. You will assist in supervising, coaching and supporting the night team to provide courteous, efficient and professional service, while maintaining the highest standards in line with our values and mission statement. You will lead by example, welcoming guests warmly and acting as an ambassador for excellent service, responding to guest requests and queries efficiently and professionally, both face to face and over the telephone. You will work as part of a busy, hardworking night team and support continuous learning and development within the department. Responsibilities of an Assistant Night Manager will include but are not limited to: • Supporting the Night Manager in managing the guest experience to ensure consistently high service standards; • Assisting with the supervision and coordination of night staff to ensure operational efficiency; • Helping to control departmental costs by supporting effective scheduling and use of resources; • Assisting in identifying and implementing opportunities to improve night operations; • Handling guest requests, issues and complaints in a professional, positive and timely manner, escalating where appropriate; • Supporting compliance with quality assurance expectations and brand standards; • Reviewing guest feedback with the Night Manager and contributing ideas to enhance service delivery; • Working closely and cooperatively with all hotel departments in a courteous and respectful manner; • Maintaining a friendly, helpful and professional approach toward all guests and using guest names whenever possible; • Assisting with night audits, hotel safety checks and security procedures to ensure guest and staff safety; • Supporting clear communication of procedures and operational updates to night team members. The ideal person for this role will be proactive, detail-focused and supportive, with a positive attitude toward change and teamwork. The core skills and experience required to succeed • A genuine passion for the Hospitality Industry; • Previous experience as a receptionist is required; supervisory experience is desirable; • Strong customer service skills with the ability to understand and anticipate guest needs; • Good leadership skills with the ability to support, motivate and guide team members; • Excellent personal presentation; • Ability to work independently during night shifts with minimal supervision; • Strong verbal and written communication skills; • A flexible, reliable and enthusiastic team player. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

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