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Location: Remote (United Kingdom) Travel: Regular travel across Europe and key international markets An exciting opportunity has arisen for an ambitious commercial leader to spearhead the growth of a rapidly expanding hospitality and wellness division across Europe, the Middle East, and Africa. Working as part of a high-performing international sales leadership team, you will be responsible for shaping and executing the regional growth strategy within the hospitality, residential, and wellness sectors. This is a highly visible role with significant influence over market expansion, strategic partnerships, and long-term revenue generation. The successful candidate will combine strategic thinking with a hands-on commercial approach, identifying new opportunities, building influential relationships, and creating sustainable growth plans across both established and emerging markets. This position is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys developing new market opportunities from the ground up. Key Responsibilities as Senior Sales Manager - Hospitality & Wellness Lead the development and execution of regional growth strategies across hospitality, wellness, leisure, and premium residential sectors. Identify, secure, and develop strategic partnerships with hotel groups, developers, operators, consultants, and industry stakeholders. Create and implement account development plans for major regional and international clients. Expand market presence and strengthen brand positioning within key target sectors. Collaborate with regional sales teams and channel partners to maximise commercial opportunities and market penetration. Develop scalable programmes, frameworks, and sales initiatives that support long-term business growth. Work cross-functionally with marketing, product, finance, and leadership teams to enhance customer value propositions. Support and develop partner networks across international territories to accelerate business performance. Represent the organisation at industry events, exhibitions, networking forums, and executive-level meetings. Maintain accurate pipeline management, forecasting, and commercial reporting to support strategic decision-making.What our client is looking for Proven success in senior business development, commercial leadership, or strategic partnership roles. Experience within hospitality, wellness, leisure, luxury lifestyle, property, or related sectors would be highly advantageous. Demonstrated ability to create new revenue streams and develop high-value commercial relationships. Strong experience managing opportunities across multiple international markets. Excellent negotiation, stakeholder engagement, and influencing skills. Commercially astute with the ability to balance strategic planning and operational execution. Comfortable engaging with C-suite executives, ownership groups, developers, and key decision-makers. Self-motivated, entrepreneurial, and capable of operating effectively in a remote environment.What our client is offering Opportunity to shape a high-growth business segment across an international region. Significant autonomy and influence within a commercially driven organisation. Exposure to senior leadership and major industry stakeholders. Competitive salary, bonus potential, and comprehensive benefits package. Flexible remote working with international travel opportunities.Please call to discuss salary as it is not advertised

Sales Manager - Johnsons Hotel LinenAbout the RoleJohnsons Hotel Linen is an industry-leading provider of high-quality linen hire and laundry services, catering to a prestigious portfolio of national and independent hotels across the UK and Ireland. As a key division of the Johnson Service Group PLC , we pride ourselves on delivering exceptional service and operational excellence.Due to continued growth, we are seeking a results-oriented and experienced Sales Manager to join our team. Reporting to the Senior Account Director, you will take strategic ownership of a geographic region spanning the Midlands (Ideal location - Midlands Birmingham (South) Northampton, Bedford M1 / M4 corridor) driving new business and fostering long-term partnerships within the hospitality sector.Key ResponsibilitiesBusiness Development: Proactively identify and secure new contracts with national and independent hotel clients.Relationship Management: Act as a brand ambassador, operating at all levels to build trust and deliver tailored linen solutions.Strategic Growth: Develop and execute regional sales plans to meet and exceed revenue targets.Commercial Awareness: Maintain a high level of financial and market awareness to ensure competitive and profitable service delivery.What You Will BringIndustry Expertise: A proven track record in B2B sales within the hotel marketplace, ideally with experience in linen rental or textile services.Experience: A minimum of 3 years in a similar Sales Management or Senior Account Management role.Autonomy: A self-starter mindset with the ability to operate effectively in a stand-alone, remote-based position.Skillset: Exceptional communication, presentation, and organisational skills, underpinned by resilience and strategic thinking.Location: Ideally based within the Birmingham or Midlands area for effective regional coverage.What We OfferIn return for your expertise, we provide a supportive environment and a comprehensive rewards package, including:Competitive Compensation: A basic salary in the region of £40-45K (dependent on experience) plus significant commission potential (4%).Transport: Company car provided.Financial Security: Free Life Assurance and access to our SAYE (Save As You Earn) share scheme.Wellbeing: Access to our Employee Assistance Programme (EAP) and 28 days annual leave.Development: Long-term career progression opportunities within a growing, stable PLC.TPBN1_UKTJ

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a UK Sales Manager (South) to join its team. As a UK Sales Manager, you will be responsible for developing and expanding the company’s presence within the UK luxury travel market. The role focuses on driving sales performance through strategic partnerships with travel agents and tour operators, while representing the brand and supporting its commercial objectives. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations. Responsibilities • Develop and grow the UK luxury and tour operator business, • Build and maintain relationships with high-end travel agencies, particularly in London and the South, • Identify and acquire new business opportunities within the travel trade, • Deliver sales revenue in line with agreed targets, • Develop trade strategies in collaboration with the Director of Sales, • Contribute to commercial planning to maximize market performance, • Identify areas for growth and implement action plans, • Manage key accounts, including luxury travel networks such as Virtuoso, • Maintain strong relationships with existing partners, • Provide ongoing support to travel agents and partners, • Represent the company at trade events, exhibitions, and industry functions, • Support marketing initiatives to strengthen brand presence, • Ensure appropriate commercial and promotional exposure, • Travel to Greece to stay updated on hotel products and services, • Organize familiarization trips for selected travel agencies, • Coordinate with internal sales and hotel teams to align on objectives and performance, • Experience within the travel industry, • Proven experience in hotel sales and trade sales, • Strong commercial awareness and sales capability, • Excellent communication and presentation skills, • Highly organized with the ability to manage multiple priorities, • Self-motivated with a results-driven approach, • Ability to work independently while contributing to a wider team, • Willingness to travel as required, • Proficiency in Microsoft Office, • Competitive salary, • Advanced Opportunities for professional growth, • Participation in educational programs

Job Title: On Trade - Regional Business Development Manager Location: North East and York Contract and working pattern: Field based, permanent Reports To: National Account Manager Ready to make your mark on the North East and York's On Trade scene? Join us and Be Your Best Barr None Lets Grow!!! We are all about Being Your Best Barr None and having a career with real Moments that Matter! Employing around 850 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact. For 150 years AG Barr has been building great brands and is home to some of the nations favourite flavours. At our core is IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste. We also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridge. There's never been a better time to join us What we’re looking for… We want you to help us take our portfolio to the next level across the North East and York's most iconic bars and restaurants and join our growing On Trade team, representing market leading products from the FUNKIN Cocktails, Frobishers, Rubicon, Bundaberg and IrnBru range. (Scotland, NE, Yorkshire) As our On Trade RBDM you will be responsible for driving new and developing existing distribution of products from the AG Barr portfolio in Key Regional and multi Site Operating accounts within an assigned territory (regional pub groups, premium bar operators, restaurant groups and hotel chains). The scope of the position covers day to day execution of national agreed plans overlaid with local activity mutually agreed to deliver objectives within agreed /budgets. Your responsibilities will include... • KPI Ownership: Responsible for hitting targets related to revenue, distribution, new business, and product availability., • Joint Business Plans (JBPs): Developing mutual growth strategies with key customers to ensure both A.G. Barr and the client see a return on investment., • New Business: Identifying and securing new stockists while negotiating commercial terms that protect profit margins., • Supply Chain & Forecasting: Managing the end-to-end flow of stock—from the factory to the warehouse, and ultimately to the store shelf—to ensure products are never out of stock., • Activation: Executing promotional campaigns and seasonal "big bets," ensuring high visibility and "point of purchase" awareness (e.g., menu placements and displays)., • Budget Oversight: Managing promotional and trade investment budgets to ensure all deals remain profitable for the company., • Insight-Led Selling: Using category data and consumer insights to influence customers and optimise sales performance., • Stakeholder Management: Building long-term partnerships with buyers, marketing teams, and internal stakeholders., • Reporting: Handling all administrative duties, internal communications, and account reviews to keep all parties aligned on business decisions. What you’ll bring... • Significant experience in FMCG or strategic sales, preferably Key Account Management. We value your results more than your years on the clock. • Direct experience within the UK/Local On-Trade drinks industry and cocktails is preferred but not essential (e.g. spirits, beer, wine, soft drinks), • Demonstrable track record of meeting and exceeding challenging sales targets with a particular focus on New Business., • Excellent IT skills (Google Suite, Excel, PowerPoint & Word). Able to learn new packages (Cognos, IRI/Kantar, Demantra), • Comfortable working with sales data and managing budget, • Highly Organised, • Developed communication skills (especially remotely) You will also demonstrate our AG Barr behaviours of Being Honest, Accountable, Connected and Brave. What we offer… We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Annual bonus linked to business and individual performance, • Defined contribution Pension, • 34 days holiday, • Flexible holiday trading, • Flexible cash pot to spend on benefits, • Healthcare Cash Plan, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount, • Free AG Barr products throughout your working day and staff sales, • Annual salary review, • Ongoing professional development and access to Learning and Development programmes and content And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. While we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application - you may be just what we are looking for! Apply now! Closing date for applications is 15th April 2026 Speculative CVs from agencies will not be accepted. We’re building a team that reflects the diverse communities who drink our brands. If you're Brave, Honest, and ready to grow, we want to hear from you.

Job Title: On Trade - Regional Business Development Manager Location: North East and York Contract and working pattern: Field based, permanent Reports To: National Account Manager Ready to make your mark on the North East and York's On Trade scene? Join us and Be Your Best Barr None Lets Grow!!! We are all about Being Your Best Barr None and having a career with real Moments that Matter! Employing around 850 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact. For 150 years AG Barr has been building great brands and is home to some of the nations favourite flavours. At our core is IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste. We also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridge. There's never been a better time to join us What we’re looking for… We want you to help us take our portfolio to the next level across the North East and York's most iconic bars and restaurants and join our growing On Trade team, representing market leading products from the FUNKIN Cocktails, Frobishers, Rubicon, Bundaberg and IrnBru range. (Scotland, NE, Yorkshire) As our On Trade RBDM you will be responsible for driving new and developing existing distribution of products from the AG Barr portfolio in Key Regional and multi Site Operating accounts within an assigned territory (regional pub groups, premium bar operators, restaurant groups and hotel chains). The scope of the position covers day to day execution of national agreed plans overlaid with local activity mutually agreed to deliver objectives within agreed /budgets. Your responsibilities will include... • KPI Ownership: Responsible for hitting targets related to revenue, distribution, new business, and product availability., • Joint Business Plans (JBPs): Developing mutual growth strategies with key customers to ensure both A.G. Barr and the client see a return on investment., • New Business: Identifying and securing new stockists while negotiating commercial terms that protect profit margins., • Supply Chain & Forecasting: Managing the end-to-end flow of stock—from the factory to the warehouse, and ultimately to the store shelf—to ensure products are never out of stock., • Activation: Executing promotional campaigns and seasonal "big bets," ensuring high visibility and "point of purchase" awareness (e.g., menu placements and displays)., • Budget Oversight: Managing promotional and trade investment budgets to ensure all deals remain profitable for the company., • Insight-Led Selling: Using category data and consumer insights to influence customers and optimise sales performance., • Stakeholder Management: Building long-term partnerships with buyers, marketing teams, and internal stakeholders., • Reporting: Handling all administrative duties, internal communications, and account reviews to keep all parties aligned on business decisions. What you’ll bring... • Significant experience in FMCG or strategic sales, preferably Key Account Management. We value your results more than your years on the clock. • Direct experience within the UK/Local On-Trade drinks industry and cocktails is preferred but not essential (e.g. spirits, beer, wine, soft drinks), • Demonstrable track record of meeting and exceeding challenging sales targets with a particular focus on New Business., • Excellent IT skills (Google Suite, Excel, PowerPoint & Word). Able to learn new packages (Cognos, IRI/Kantar, Demantra), • Comfortable working with sales data and managing budget, • Highly Organised, • Developed communication skills (especially remotely) You will also demonstrate our AG Barr behaviours of Being Honest, Accountable, Connected and Brave. What we offer… We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Annual bonus linked to business and individual performance, • Defined contribution Pension, • 34 days holiday, • Flexible holiday trading, • Flexible cash pot to spend on benefits, • Healthcare Cash Plan, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount, • Free AG Barr products throughout your working day and staff sales, • Annual salary review, • Ongoing professional development and access to Learning and Development programmes and content And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. While we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application - you may be just what we are looking for! Apply now! Closing date for applications is 15th April 2026 Speculative CVs from agencies will not be accepted. We’re building a team that reflects the diverse communities who drink our brands. If you're Brave, Honest, and ready to grow, we want to hear from you. #IND1

Job Title: On Trade - Regional Business Development Manager Location: South West (Bristol) Contract and working pattern: Field based, permanent Reports To: National Account Manager Ready to make your mark on the South West’s On Trade scene? Join us and Be Your Best Barr None Lets Grow!!! We are all about Being Your Best Barr None and having a career with real Moments that Matter! Employing around 850 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact. For 150 years AG Barr has been building great brands and is home to some of the nations favourite flavours. At our core is IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste. We also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridge. There's never been a better time to join us What we’re looking for… We want you to help us take our portfolio to the next level across the South West's most iconic bars and restaurants and join our growing On Trade team, representing market leading products from the FUNKIN Cocktails, Frobishers, Rubicon, Bundaberg and IrnBru range. (Scotland, NE, Yorkshire) As our On Trade RBDM you will be responsible for driving new and developing existing distribution of products from the AG Barr portfolio in Key Regional and multi Site Operating accounts within an assigned territory (regional pub groups, premium bar operators, restaurant groups and hotel chains). The scope of the position covers day to day execution of national agreed plans overlaid with local activity mutually agreed to deliver objectives within agreed /budgets. Your responsibilities will include... • KPI Ownership: Responsible for hitting targets related to revenue, distribution, new business, and product availability., • Joint Business Plans (JBPs): Developing mutual growth strategies with key customers to ensure both A.G. Barr and the client see a return on investment., • New Business: Identifying and securing new stockists while negotiating commercial terms that protect profit margins., • Supply Chain & Forecasting: Managing the end-to-end flow of stock—from the factory to the warehouse, and ultimately to the store shelf—to ensure products are never out of stock., • Activation: Executing promotional campaigns and seasonal "big bets," ensuring high visibility and "point of purchase" awareness (e.g., menu placements and displays)., • Budget Oversight: Managing promotional and trade investment budgets to ensure all deals remain profitable for the company., • Insight-Led Selling: Using category data and consumer insights to influence customers and optimise sales performance., • Stakeholder Management: Building long-term partnerships with buyers, marketing teams, and internal stakeholders., • Reporting: Handling all administrative duties, internal communications, and account reviews to keep all parties aligned on business decisions. What you’ll bring... • Significant experience in FMCG or strategic sales, preferably Key Account Management. We value your results more than your years on the clock. • Direct experience within the UK/Local On-Trade drinks industry and cocktails is preferred but not essential (e.g. spirits, beer, wine, soft drinks), • Demonstrable track record of meeting and exceeding challenging sales targets with a particular focus on New Business., • Excellent IT skills (Google Suite, Excel, PowerPoint & Word). Able to learn new packages (Cognos, IRI/Kantar, Demantra), • Comfortable working with sales data and managing budget, • Highly Organised, • Developed communication skills (especially remotely) You will also demonstrate our AG Barr behaviours of Being Honest, Accountable, Connected and Brave. What we offer… We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Annual bonus linked to business and individual performance, • Defined contribution Pension, • 34 days holiday, • Flexible holiday trading, • Flexible cash pot to spend on benefits, • Healthcare Cash Plan, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount, • Free AG Barr products throughout your working day and staff sales, • Annual salary review, • Ongoing professional development and access to Learning and Development programmes and content And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. While we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application - you may be just what we are looking for! Apply now! Closing date for applications is 15th April 2026 Speculative CVs from agencies will not be accepted. We’re building a team that reflects the diverse communities who drink our brands. If you're Brave, Honest, and ready to grow, we want to hear from you.

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Location - Remote (Europe) How You'll Make an Impact: As a Staff Machine Learning Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies. You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust ML practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success. Our Machine Learning Team: Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team. What You Bring to the Team: • Architectural Expertise: Proven track record in designing, deploying, and maintaining production-grade, distributed ML systems (Sagemaker), • Deep MLOps Proficiency: Expert-level knowledge of CI/CD, orchestration (e.g., Apache Airflow, Flink), and model monitoring/drift detection at scale., • Software Engineering Rigor: Strong background in Python, distributed systems, and backend development, with a firm grasp of software engineering best practices., • Technical Strategy: Experience defining SLIs/SLOs and managing large-scale technical roadmaps., • Leadership: Demonstrated ability to influence cross-functional teams, mentor junior talent, and drive consensus on complex technical decisions., • Domain Knowledge: Ability to apply statistical and ML methods to optimize revenue management and pricing strategies. What Sets You Up for Success: • 5+ years of experience in a machine learning role, with demonstrated success in ML Engineering and deploying models to production., • Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing)., • Great understanding of machine learning principles (experimental design, statistical distributions and test, machine learning algorithms), • Expertise in deploying ML models at scale on AWS, with experience using MLFlow, Sagemaker or similar platforms., • Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews, using Docker, Terform, Kubernetes)., • Expert-level SQL skills and experience working with large datasets for analysis and modeling., • Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges., • Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams., • Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field. Bonus Skills to Stand Out (Optional): • Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment., • Experience with data quality monitoring tools and frameworks., • Master’s or PhD in Computer Science, Mathematics, or a related field. #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at _ Company _ to Check Out! • Best All-In-One Hotel Management System | HotelTechAwards (2025), • Overall 10 Best Places to Work | HotelTechAwards (2025), • Most Loved Workplace® Certified (2024), • Top 10 People’s Choice(2024), • Deloitte Technology Fast 500 (2024) Discover our Benefits: • Remote First, Remote Always, • PTO in accordance with local labor requirements, • Monthly Wellness Fridays - enjoy an extra long weekend every month, • Full Paid Parental Leave, • Home office stipend based on country of residency, • Professional development courses in Cloudbeds University, • Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at _. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

Fantastic opportunity for a fully remote luxury B2B Sales Consultant / Business Development Manager to join this Interior Design & Art Agency Our client source large deals, primarily with the luxury hospitality & hotel industries across the UK, Europe & beyond - they offer Art, Mirrors, Specialist Glass, Bespoke Feature Wallpaper, Tailor-Made Unique Internal Signage etc You will be of graduate 'calibre’ & have a proven track record in B2B sales which you must be able to demonstrate with stats/metrics; ideally you will have worked with luxury hospitality, luxury hotels, interior design, high end residential or art sectors this would be preferred! You will ideally have some of your own networks & leads however the business have strong CRM data held with leads to chase. This will involve finding the right person to approach & adopting a tenacious approach to get your foot in the door. You need to be exceptional at new business development & self-sourcing, and have the ability to close large deals Some deals can have longer lead times, so they are looking for longevity & someone who comes from a stable background Key Responsibilities: • Lead Generation: Identify potential customers and generate new business opportunities through research, networking, and outreach., • Prospecting: Conduct high-volume prospecting activities, including cold calling, emailing, and social media engagement, to create qualified leads., • Qualification: Assess and qualify leads to determine their fit and potential value to the company., • CRM Management: Utilise the HubSpot CRM platform to manage leads, track sales activities, and maintain accurate records., • Reporting: Provide regular reports on sales activities, lead generation metrics, and progress toward goals, • Ensure personal sales/financial targets are met/exceeded; closing large deals, • Overseeing special projects and entry to new markets where relevant., • Oversight and management of large-scale sales lifecycles ensuring projects are delivered on time, on budget and with a high level of client satisfaction., • Events and networking - be an ambassador at relevant hospitality sector events (may be some evenings or weekends at times) Required: • Strong experience in B2B sales, ideally in hospitality, hotels, design or art industry., • Strong CRM experience, ideally HubSpot or similar, as well as ability to network via LinkedIn & social media, • Experience of managing complex projects across the full sales lifecycle., • Experience of closing significant deals, • Proven ability to meet and exceed financial revenue targets., • Strong project management skills to manage deals from end to end., • Excellent client servicing skills with a focus on building and maintaining strong relationships., • A network and experience in the hospitality, hotels, interior design or high-end residential sectors is desirable. You will work remotely, with occassional travel for events or meetings, however most of the work can be done remotely. Basic salary of circa £35-45K plus circa £25K+ OTE (flexibility for the right candidate!) APPLY NOW ! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / fine art / luxury hotels / luxury hospitality / high end residential / interior design / design / procurement / sales / luxury sales / art broker / global sales / international sales / Europe / business development / new business / networks / graduate /business development manager / CRM / HubSpot / outreach / hotel sales / hotel projects / BDM / Area sales / EMEA / commercial sales / bespoke products / hospitality sales / B2B sales / custom artwork / glassworks / interior design sales / closing big deals / closing sales / interior solutions / longer lead times / networking / 5 star hotels / 4 star hotels / five star hotels / four star hotels / ASM / remote / WFH / hotel procurement / hotel sales / B2B art sales / Business to business hospitality sales /

Travel Product Developer | Italy & Multi-European Travel Product About the Job: Are you passionate about travel and deeply knowledgeable about the travel & tourism industry? Expat Explore Travel is seeking experienced Travel Product Developers to design, optimise, and manage our award-winning group tours. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of a trusted, 20-year-old brand. We are especially looking for specialists in Italy and multi-country European tours. The ideal candidate brings strong destination expertise, operational understanding, and a keen eye for detail to ensure every tour delivers on our promise of creating the most fun memories for your money. While this role is based in London, we welcome applications from exceptional remote candidates, particularly those based in Italy or other key European destinations where local insights bring real value to our product development. If you’re ready to blend creativity, commercial thinking, and a passion for exceptional travel experiences, this is your chance to join a collaborative team shaping the future of group touring. About Us: Expat Explore Travel is the flagship brand of the TourAxis family of businesses, with a legacy spanning over 20 years in the travel industry. As a leading multi-day tour operator, we specialise in providing incredible value and delivering group tours that create the most fun memories for your money. Our tours cover a wide range of destinations across Europe and beyond, catering to travellers seeking unforgettable experiences at an affordable price. Expat Explore’s reputation for quality and innovation has made it a trusted name in the industry. This role is exclusively focused on developing and managing Expat Explore’s portfolio of tours, ensuring they remain at the forefront of group travel experiences while upholding the high standards our customers have come to expect. Our Core Values: Our values shape the way we work and define the people we want to join us on our incredible and exciting journey: • Always Ready to Help, • Being Trustworthy, • Solutions Before Problems, • Family-Style Hosting, • Show Respect, Earn Respect Key Responsibilities: • Product Ownership: Design profitable, well-managed, and optimised tours that deliver great traveller experiences and support business growth, • Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth, • Procurement Collaboration & Product Sourcing: Work closely with the Procurement Team to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, to ensure quality, value, and alignment with product goals, • Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes, • Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings, • Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented, • Tour Page Review & Accuracy: Sign off on web content, tour pages, ensuring key highlights and experiences are clearly presented and aligned with the product vision, • Field Research & Product Immersion: Join fam trips, business visits, or select departures to build destination knowledge, assess quality, and inform product improvements Required Skills, Experience, and Qualifications: • Preferably 4+ years of experience in tourism, ideally within tour operations, and product development, • Strong understanding of the European tourism industry especially in Italy, • Commercially minded, with the ability to design profitable products and contribute to revenue growth, • Innovative and analytical, with the ability to interpret data and market trends to inform product decisions, • Proven experience in supplier negotiations, with the confidence to secure value-driven agreements and build productive partnerships, • Excellent attention to detail with strong administrative skills, including the ability to produce accurate documents and clear handovers, • Proficient in Google systems for data analysis and product tracking, • Confident communicator with strong interpersonal skills and the ability to collaborate effectively across departments, • Self-motivated and organised, able to work independently and manage deadlines in a fast-paced environment, • Comfortable with occasional travel for business, fam trips, and on-the-ground product research, • Fluency in Italian is strongly preferred Benefits: • Competitive remuneration package and annual leave., • Enviable company culture aligned with our core values., • Regular team social events and company-wide recognition, • Opportunities for innovation and professional growth., • Travel discount, • Access to the well-being app, Ollie Health., • Statutory pension enrolment., • Company equipment for business use. Equal Opportunity Employer: Expat Explore Travel, part of the TourAxis family of businesses, is an equal-opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.

Job precis: This UK based hotel management company are seeking a Cluster Revenue Manager who can hit the ground running and drive revenues across two branded hotels in west London. The Cluster Revenue Manager with be the key driver of optimising bedrooms and meetings and events revenue for the three properties through utilization and analysis of effective revenue and rate management strategies and techniques. The Role of the Cluster Revenue Manager Produce day-by-day Rooms forecast and a weekly M&E forecast. Produce a detailed budget plan on an annual basis. Review hotels daily pricing and pace of demand. Ensure hotels grow RGI% ahead of competitor set. Develop, implement and execute strategic action plans to drive hotel revenue performance. Own rate strategy and pricing, ensuring relevance to the competitor set considering local strategies. Effectively communicate with key stakeholders. Prod...

An international hotel companyseeking a Cluster Revenue Manager to manage revenue for up to 3 hotels across the companys portfolio. Maximiserevenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. Reporting to a Senior C

I am working on behalf of a Hotel group who are looking for a Groups Manager. Due to an internal movement, this central role will be managing the Group Reservations sales team. As a Groups Manager, you will contribute to and ensure the success of the group accommodation revenue, profit and conversion results for their hotels in London. If you have worked in Meeting and Events that would be an advantage. Your key responsibilities will be : • To manage your own workload of Group Reservations enquiries, alongside supporting Supervisor Team and senior management in delivering standards for enquiry and conversion within teams, also promoting and inspiring creativity within the daily sales process for all., • Support and motivate, train the Group Reservations team and Supervisor to ensure they take a pro-active approach to achieve their budget., • Responsible for achieving departmental goals and managing the team's individual achievements while supporting team members where appropriate with additional training & coaching to ensure they have all tools available to achieve the required results., • To ensure team manage any multi-property enquiries in a sensible manner by ensuring the incoming inboxes for Group Reservations requests are prioritised.

The Sales Manager is responsible for driving proactive sales activity, developing strategic client relationships, and generating revenue opportunities for the hotel. The successful candidate will combine strong sales expertise with a proactive, solution-focused approach, using their network, market

Reporting directly to the General Manager and Group Revenue Manager, you will be instrumental in driving our revenue strategy, maximizing rooms revenue, and supporting M&E and F&B revenue growth. Dalata Hotel Group are currently looking for an experienced Revenue Manager who is eager to take ownersh

Job Title: Sales Manager – Central London Hotel. My client is looking for a driven and commercially focused Sales Manager for their hotel in London to help grow revenue across corporate, group, and events business within a luxury hotel environment. Conduct sales calls, client meetings, networking

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare after 12 months of service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

Director Of Sales - Kents Hill Park, Milton Keynes | Full-Time / Permanent Competitive Salary + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We have an incredible opportunity for a Sales Director , to join Kents Hill Park. As Director of Sales , you will take responsibility for the achievement of the revenue target for Kents Hill Park - part of The Venues Collection, whilst supporting the other properties in the collection Create and implement a cohesive, pro-active, Sales & Marketing Plan for your venue As a member of Kents Hill Park's Senior Management team, play an active role in the development of the venues Business Plan Build long term, profitable client relationships with your accounts that enable account revenue growth and retention Identify and grow new accounts for Kents Hill Park and the collection to support overall revenue performance. Key Responsibilities and Duties • Responsible for developing a sales culture for Kents Hill Park, acting as the sales ambassador demonstrating expertise and motivation • To source and grow training, day delegate, 24 Hour Conference, Corporate, Association & Religious Group business, through your account portfolio and work with the wider TVC Sales Team & Lime Venue Portfolio (LVP) • Day to day management of the on-property Sales Executive ensuring targets, KPI's are in place to support driving overall sales performance for the venue • To be an active member of the venue's sales strategy meeting • Update and own the sales and marketing plan in conjunction with the GM • Be the visible sales leader within your venue • Communicate with your GM daily, communicating your activities • Achieve personal Key performance indicators and objectives • Be fully engaged with the TVC sales and marketing plan and the LVP sales activity calendar • Be based at your venue unless on an appointment or regional activity • Review status change report daily and action any relevant bookings • Responsible for working with the marketing team to deliver the sales, marketing and communications plan across agreed key segments for the venue • Represent Kents Hill Park & The Venues Collection as agreed at industry events, exhibitions or industry association partnerships events • Support the Sales Office Manager with running conversion weeks and regular conversion focus for the re-active on property sales team • Support the Sales Office Manager with "Sales" Training for the on property re-active team to ensure that they are confident in upselling techniques, showrounds and converting of business • Attend relevant internal/external/company sales meetings • Undertake/assist with special TVC projects on an ad hoc basis The Ideal Candidate • To be successful in this role, it is essential that you are naturally confident, highly driven and have a focused and ambitious nature • You will have a proven track record of developing and winning new conference, events and corporate business • A track record of winning new customers, retaining and growing existing customers • Track record of meeting and exceeding sales goals - passionate about delivering the numbers • High motivation for achieving sales • Positive and effective team player, able to operate at senior level and contribute to overall leadership team activity • The ideal candidate will also previously have worked within the hotel/hospitality sector and have account management and new business development experience • Can work under pressure and on their own initiative with minimal supervision - be self motivated and committed • You may be required to travel to all TVC properties which may require overnight stays Benefits Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves. We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/1805/97327001/52483896/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Single description (external) TPBN1_UKTJ

The Sales Manager will proactively generate new business, manage accounts, and drive revenue in a London hotel group.

Department : Kitchen Reports to :Executive Chef/Head Pastry Chef At Loscar London we deliver a personal, tactful, and friendly service, anticipating guest needs, creating a homely ambience in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Michel Reybier Hospitality Values Entrepreneurship Agility Well-being Competence Rethinking luxury Tailor-made Emotion Job Overview With the Head Pastry Chef, to oversee and direct the seamless running of pastry section, by providing a highly efficient and effective service whilst ensuring that all financial and statutory requirements are met, and supporting the delivery of outstanding customer service. To implement delivery of the business strategy in conjunction with the Head Pastry Chef and the Executive Chef. Objectives and Goals Seek and maximise revenue opportunities and minimise costs without compromising standards Effectively oversee and direct the kitchen department in a smooth and operational manner. Guide and lead by example in all areas of kitchen and hotel conduct. To create a motivated and high performing team, committed to delivering high standards of food production and presentation Flawless reputation for the kitchen on Health and Safety issues Respond to any changes in the kitchen as dictated by the needs of the operations and the company working closely with the senior chefs to ensure a seamless operation Protect the health, safety and well-being of our guests and colleagues Establish and maintain clear communication from to the brigade which is both positive and direct Be a change agent, constantly reviewing service delivery Key Duties and Responsibilities Kitchen Management Assist in implementing appropriate menus across all departments which are seasonally inspired and updated as required Discuss all food complaints with the kitchen brigade and take remedial action to avoid further customer dissatisfaction Build relations with the restaurant, bar and hotel teams to enable constructive feedback on service, food quality, drive and motivation in order to continually raise guest expectations Ensure that food quality is maintained at the highest standard at all times taking action as required Plan daily specials, menu compilation, dish and recipe development, in line with the annual menu changes To supervise the daily procedure of receiving food and related supplies to the kitchen, rejecting and returning as and when necessary Ensure that all section files and recipes are maintained and updated and in addition that they are adhered to on all sections, at all times Co-ordinate with Meeting & Events Sales Manager and Reservation Manager and Reception Manager, to deliver menus for private and group functions respectively To operate the pass service of food from the Pastry kitchen pass to the restaurant, liaising with the Restaurant and Banqueting staff and ensuring the food is consistently to the standard required Sets an example of cleanliness and correct work practices to all kitchen personnel To demonstrate a high standard of personal appearance, ensuring good personal hygiene for self and team People Development Develop a positive and direct relationship with all colleagues, HODS and external links Stimulate a positive learning culture Health and Safety Understand relevant H&S legislation including the use of Risk Assessments and Safe Systems of Work and the implications on the business, taking action as required To ensure all staff work hygienically and productively and have completed departmental documentation in line with company requirements Ensure a safe workplace by identifying and reporting hazards and taking corrective action Action and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrity Facilitate visits by EHO and supporting and enforcing required action. Be fully aware of fire, bomb and evacuation procedures for your department and your colleagues Circulate information within the hotel to maintain staff awareness of the hotels health and safety policy To be fully conversant with the Hotel Health and Safety policy and procedures Remain updated on Health and Safety Legislation, taking action as required To ensure all working areas of the kitchen, dry stores and refrigeration are maintained in a clean and hygienic condition at all times. To ensure the standards, reports and controls for health and safety, food hygiene, risk assessments, COSHH, manual handling and produce are maintained as prescribed by legislation, the company and independent auditors. Review and communicate health and safety audit reports and initiate required action as required To ensure that all kitchen personnel strictly adhere to manufacturers instructions of use of all machinery and equipment. To ensure that all kitchen equipment is maintained to operating specifications and to complete weekly maintenance lists where necessary which are forwarded to the Maintenance Manager Action and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrity Communication Communication with all relevant parties is clear, consistent and transparent To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out To be aware and notify your team of any menu changes, special requirements (including menu items and dishes), and outstanding orders or work tasks required prior to the commencement of service. To attend meetings as required, taking the opportunity to enter into discussions and present ideas and solutions in a positive fashion Financial Management of monthly stock take To control wastage by managing the maintenance of the correct stock levels and rotation from dry stores and avoidance of the over ordering or production of food and mis en place. To be aware of, and make your team aware of the required food cost percentages as set down by the budget and to manage the department within these guidelines at all times. To manage the prevention of pilferage from the dry stores and refrigeration within the department, by keeping all areas locked, and relevant keys safe where necessary. Misc Work with senior chefs and department heads on various special assignments and any other reasonable request Qualifications and Requirements Previous experience in quality establishments Kitchen Management experience Certification in level three health and safety, and food hygiene ideal Proven experience in managing a team TPBN1_UKCT

Opening in Autumn 2026, Hyde & Seekwill join Marriotts Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswaters bohemian spirit, a local oasis for those who love creativity, character, and connection. Were building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? Its an exciting time to join us as an Assistant Night Manager. The Assistant Night Manager supports the Night Manager in overseeing all night operations to ensure safety, smooth overnight processes, and exceptional guest service according to brand standards. Key Responsibilities: Oversee all hotel operations during the night shift, ensuring full compliance with brand standards. Serve as the Manager on Duty (MOD) and primary decision-maker for operational issues in the absence of the Night Manager. Monitor lobby, Front Desk, Housekeeping, Security, F&B outlets, and engineering activity to ensure smooth overnight operations. Ensure accurate night audit procedures are completed Conduct regular property walks to ensure cleanliness, safety, guest satisfaction, and brand presentation. Handle escalated guest issues, complaints, and service recovery. Welcome late arrivals and manage early departures, ensuring seamless check-in/out processes. Assist guests with requests during nighttime operations. Act as the Emergency Response Leader with or in the absence of the Night Manager during the night shift. Ensure compliance with safety and security procedures, including fire alarms, evacuation protocols, and incident reporting. Handle emergencies, disturbances, or incidents. Ensure all access points and back-of-house doors are secured. Verify and support completion of Night Audit and financial reconciliations. Assist with room rate checks, billing accuracy, and revenue controls. Review daily reports (occupancy, arrivals, departures, no-shows, overbookings). Ensure compliance with cash handling and credit policies. Supervise night shift team members (Front Office, Housekeeping). Provide coaching, support, and guidance to team members on duty. Ensure shift handover documents are completed and communicated effectively to morning leadership. Encourage a culture of teamwork, professionalism, and guest-focused service. Be an ambassador for sustainability and engage with the local community About You Minimum of 2 years experience as an Assistant Night Manager in a hotel Experience handling guest complaints, service recovery, and operational emergencies. Strong knowledge of Front Office operations, PMS systems (e.g., Opera), POS systems, and night audit procedures. Understanding of housekeeping processes, security protocols, and emergency procedures. Basic financial understanding: revenue management principles, billing, and daily reconciliation. Professional appearance and positive, approachable personality. High level of integrity, honesty, and confidentiality. Strong attention to detail and situational awareness. Ability to remain calm and composed during emergencies. Willingness to work night shifts, weekends, and holidays. Some of the benefits you can enjoy as a permanent member of staff include: Competitive salary Discounts on hotel rooms and food and beverage worldwide Learning and development opportunities Recommend a friend bonus Free meals whilst on duty Employee assistance programme 31 days paid holiday per year (inclusive of bank holidays) Team building events Monthly Employee Appreciation Lunch Paid birthday off and so much more! If you havent been contacted regarding your application within 2 weeks, please assume your application has been unsuccessful. Please note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Immersive Hospitality Management is an equal opportunity employer. We arecommitted to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics in line with the Equality act 2010). TPBN1_UKCT

Events & Reservations Manager - Lifestyle restaurant & Bar London Events & Reservations Manager - Salary Package £55,000 The Event & Reservations Manager leads the full reservations strategy, guest journey, and private events programme for a high-profile lifestyle restaurant in the heart of Mayfair. This role blends luxury hospitality standards with the pace and personality of a late-night venue, ensuring seamless table management, exceptional guest communication, and commercially driven event execution. You will oversee the reservations team, manage high-demand booking patterns, cultivate relationships with VIP guests, concierges, and partners, and drive revenue through curated events, buyouts, and brand-aligned activations. The role requires a confident operator with strong organisational skills, impeccable communication, and the ability to thrive in a dynamic, fast-moving environment. Key Responsibilities: Lead and manage the reservations department, ensuring efficient, accurate, and proactive handling of all bookings. Maintain a real-time understanding of floor availability, pacing, and table optimisation to maximise revenue. Oversee pre-arrival communication, confirmations, and guest notes to ensure personalised service. Build strong relationships with VIP guests, hotel concierges, PA networks, lifestyle agencies, and corporate partners. Implement strategies to manage peak demand, late-night traffic, and high-profile clientele. Ensure reservation systems (SevenRooms/OpenTable) are fully optimised, accurate, and used consistently by the team. Events & Private Hire Develop and manage the restaurants events calendar, including private dining, partial buyouts, full venue hire, brand activations, and late-night programming. Act as the primary contact for all event enquiries, conducting site visits, preparing proposals, and coordinating logistics. Work closely with the Operations, Bar, and Culinary teams to deliver seamless, high-impact events aligned with the venues lifestyle identity. Produce detailed event sheets, timelines, and guest briefs to ensure flawless execution. Manage budgets, negotiate rates, and maximise event profitability while protecting brand standards. Support marketing with content, partnerships, and event-driven promotional opportunities. Leadership & Operational Integration Recruit, train, and mentor the reservations team, ensuring consistent service standards and professional communication. Collaborate with the General Manager and Floor Management to align booking strategy with operational flow. Attend daily briefings and provide accurate forecasts, guest insights, and event updates. Ensure late-night operations are supported with appropriate staffing, communication, and guest management strategies. Uphold all compliance, GDPR, and data-handling standards. Skills & Experience Proven experience in a luxury lifestyle restaurant, members club, or late-night venue. Strong background in reservations management, events coordination, or guest relations. Exceptional communication skills with a polished, confident, and guest-focused approach. Ability to manage high-volume bookings and complex event logistics with precision. Commercially minded, with experience driving revenue through events and strategic reservations. Proficiency in leading reservation platforms (Seven Rooms preferred). Calm under pressure, solutions-driven, and comfortable with late-night operational rhythms. Strong leadership skills with the ability to inspire and develop a team. TPBN1_UKCT

General Manager SW London Salary: Up to £38,000 PLUS BONUS Stunning Pub, restaurant, Hotel We're recruiting a hands-on General Manager to lead a well-established pub with guest rooms . This is a multifaceted role combining wet sales, food and accommodation, so it needs someone who can juggle operations while keeping standards high across the board. Will look at a strong deputy manager looking for their first GM role - Must have rooms experience This isn't just about running a bar - it's about managing a full guest experience , from first pint to overnight stay. What You'll Be Doing Taking full ownership of the pub and rooms operation Managing bookings, occupancy and guest stays Driving wet sales while maintaining strong service standards Leading and developing a front-of-house team Managing labour, stock, GP and compliance Delivering a consistent, high-quality guest experience What We're Looking For Proven General Manager experience in pubs with rooms Strong understanding of accommodation bookings and guest journeys A hands-on operator who leads from the floor Commercially aware with good operational control Someone who enjoys running a well-rounded hospitality business Salary up to £38,000 If you're a GM who understands both the pub and rooms side of the business - and enjoys running a site with multiple revenue streams this is one you shouldn't overlook. Apply. INDFOH TPBN1_UKCT

Dorsett Shepherds Bush Hotel, we are seeking an experienced Bar Supervisor to join our team at our Jin Bar. As Bar Supervisor, you will manage the day-to-day running of the bar, ensure exceptional service standards and support the team. You will be responsible for supervising the service, motivating staff, resolving guest queries, maintaining smooth operations, and reporting directly to the Hotel Manager. The ideal candidate will have previous bar supervisory experience, a strong knowledge of beers and cocktails, and a passion for delivering outstanding customer service. You will be a confident individual with excellent written and verbal communication and problem-solving skills, a positive attitude, and a professional, well-presented appearance. Most importantly, you'll be committed to creating memorable experiences that exceed our guests' expectations Key responsibilities. Passion for delivering exceptional service, helping lead and guiding the team. Planning workloads, allocating tasks and monitoring progress of daily operations. Briefing teams on procedures and quality standards in line with the Dorsett standards. Maintaining health and safety standards. Manage cultural needs and expectations of guests. Upselling and identification of additional revenue opportunities. Maintain and adhere to billing policies and procedures. Punctual attendance to each shift. Maintain positive teamwork at all times. Arrange meal breaks for team members sensibly. Allocate tasks to the team to ensure all duties are carried out thoroughly and on time. Coaching and training of the team. Creation of cocktails Must of excellent product knowledge of bar menu In return, you will receive: 28 Days Holidays Meals on Duty Free Eye test for VDU users Associate discounted rates with our hotels Learning and Development Opportunities Auto enrolment Pensions Free Dry Cleaning Social Events Introduce a friend bonus Join our passionate ESG team, creating a sustainable environment A bit about us A 5-minute walk from the Westfield Shopping Centre, Dorsett Shepherds Bush offers elegant hotel accommodations with an Asian influence. Overlooking Shepherds Bush Green, the hotel features a restaurant and a bar. Each fully air-conditioned room includes a flat-screen TV, iPod dock, work desk, tea and coffee facilities and free WIFI. The hotel has excellent links to public transport. London Heathrow Airport. The company is growing with hotels across China, Malaysia, Kuala Lumpur, Singapore, Japan, Australia, Melbourne, theUnited Kingdom, and Continental Europe; more properties are planned in the development pipeline. For more information on Dorsett Hospitality International. Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Thank you for taking the time to apply for an opportunity with Dorsett International. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take thisopportunity to wish you all the best for the future. TPBN1_UKCT

About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blendingresidential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to Londons landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences. Duties and responsibilities related to the Restaurant Manager role Lead and manage the operations of the All Day Dining Restaurant and Terrace, ensuring the highest standards of service, quality, and presentation. Manage restaurant teams to consistently deliver exceptional service and champion guest satisfaction initiatives through effective training and development of the team. Collaborating with the Food & Beverage Manager to develop innovative strategies aimed at maximising revenue and profitability. Lead recruitment efforts to attract top talent, utilising innovative methods to ensure the team comprises skilled professionals dedicated to excellence. Encourage creativity and innovation within the department, experimenting with new concepts and approaches to enhance the dining experience. Demonstrate passion for food and beverage, actively engaging with the team and sharing knowledge to inspire excellence. About you Proven experience in luxury food and beverage operations, with strong leadership and management skills, and the ability to motivate and inspire a team. You will have excellent knowledge of food and beverage trends, industry best practices, and regulatory requirements. Benefits you will enjoy as a Restaurant Manager 12 complimentary nights a year across Hyatt Hotels worldwide? Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!? Free meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme? 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels? Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager roleand start your journey with Hyatt Hotels!? TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. We are looking for a passionate Front Desk Manager to join our wonderful team at London Marriott Hotel Marble Arch. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Perks you deserve Personal coaching to support you in your day-to-day job and development and training opportunities. Special discounted rates for 9,000+ Marriott hotels worldwide for you, your family and friends. £5 breakfast when staying in most of our European hotels. 50% discount on Food & Beverage when dining in the hotel. Start with 28 holidays (Including Bank Holidays ) , then watch your time off grow- 1 extra day every work anniversary! Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! 'Recommend a Friend' Incentive - Be rewarded for referring someone you know! Complimentary staff uniform dry cleaning - we do like to make an impression Complimentary meals on duty. What you'll do Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. LONDON MARRIOTT MARBLE ARCH Welcome to London Marriott Hotel Marble Arch - Your gateway to the heart of London. Perfectly positioned where business, leisure, and social experiences converge, this hotel offers seamless access to London's most celebrated neighborhoods. Guests can explore the chic boutiques of Marylebone, the cultural vibrancy of Edgware Road, and iconic shopping destinations-all within walking distance. The Pickled Hen, a British gastropub with a modern twist, creates a lively social hub for guests and locals alike. An inspiring place to begin your leadership journey At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

If you are a foodie, always interested in the latest trends and are always finding the hottest new place to eat or drink, then this could be the opportunity youve been searching for. We're now hiring for a Senior PR & Marketing Manager - Restaurants & Bars • to drive the commercial success, brand positioning and reputation of a portfolio of 5 destination and 9 neighbourhood restaurants and bars through integrated marketing, PR, digital activity, partnerships, creativity and team leadership! ? PPHE Hotel Group is an international hospitality group with a wealth of hotels and destination restaurant and bars. We are looking for someone who would be interested in a diverse multi-region role based in London with a fast paced, creative and collaborative team environment. ? Key Senior PR & Marketing Manager Responsibilities: Strategic Marketing & Commercial Performance Lead marketing strategies and commercial plans for destination restaurants and bars across EMEA. Drive revenue through integrated campaigns, partnerships, promotions and new venue launches. Identify market opportunities and measure campaign performance, ROI and KPIs. PR, Partnerships & Brand Management Grow brand awareness and footfall through PR, media relations, partnerships and sponsorships. Ensure brand consistency across all channels, including websites, social media, newsletters and collateral. Support internal communications, responsible business initiatives and key brand events. Digital Marketing & Social Media Lead digital marketing across owned, earned and paid channels to drive bookings, engagement and customer acquisition. Develop content plans and optimise performance to achieve commercial objectives and loyalty growth. Stakeholder & Agency Management Partner with operational and senior leaders to align marketing activity with business goals. Manage agencies, suppliers and media partners across multiple regions. Team Leadership Lead, coach and develop the PR & Communications Manager. Foster a high-performing team culture and support wider team development and resourcing. Benefits: 1 day from home per week 30 days of holiday per year - including bank holidays, increasing with years of service Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Benefit Hub Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas. Two free meals per day Free financial & mortgage advice 24/7 employee assistance programme Access to 40% of your pay before payday through Wagestream Vitality at work scheme, with great gym discounts and more Free dry cleaning for work uniform Travel season ticket loan, Ride to Work Scheme Annual Staff parties and events Company pension plan About You: This role would be suited to a creative, flexible individual who has a high degree of drive and self-motivation, and who gets a buzz out of achieving their goals and thrives off working in the restaurant and bar industry and can spin multiple plates. Passionate about social media and restaurant and bar trends Excellent communication and interpersonal skills, able to deal with a wide variety of stakeholders. Marketing experience in a hospitality or restaurant and bar background Someone who is proficient in Word, Excel, PowerPoint, Outlook, Canva and Indesign would be a bonus! Experience with branding, creative messaging and developing and executing promotional and tactical campaigns. Understanding of contemporary graphic design and an eye for creativity. If you're passionate about hospitality, thrive on creativity, and love turning great concepts into commercial success, we'd love to hear from you. Join us and help create experiences that guests talk about long after they've left the table. TPBN1_UKCT

Cluster F&B Operations Manager Thistle Holborn - The Kingsley Contract: Full Time Payment: Salaried Salary: £38000 per annum The Kingsley by Thistle is a classic Edwardian hotel, near Covent Garden, Holborn and Oxford Street. The Kingsley has been awarded 4-star status and has 129 bedrooms and seven meeting rooms. Bloomsbury Park is a 95 bedroom hotel located in a great position on Southampton Row, between Covent Garden, Russell Square and Holborn, it's a bit of a hidden gem. The team is relatively small and close-knit in keeping with the property's combination of modern comforts and historic charm. What you'll be doing As the Cluster F&B Operations Manager, you will oversee the Food & Beverage operations across both properties, located just a five-minute walk from each other. At Thistle Holborn – The Kingsley, you will lead the day-to-day operation of the restaurant, bar, Meetings & Events (M&E), breakfast service, in-room dining, and the grab-and-go mini market. At Thistle Bloomsbury Park, you will oversee the breakfast operation and grab-and-go mini market, ensuring consistently high standards of service, quality, and guest satisfaction across both hotels. This is a hands-on operational leadership role where you'll be visible on the floor, leading by example and supporting your teams to deliver exceptional guest experiences. You'll work closely with the hotel, sales, events and front of house teams to ensure seamless communication and consistently high standards across all F&B outlets. A key part of the role is leading, coaching and developing your team, creating an engaging and inclusive working environment where people can perform at their best. You'll also be responsible for recruitment, departmental performance, forecasting sales and revenue, managing budgets, and identifying opportunities to enhance both the guest experience and commercial performance. You'll understand the demands of an operation where a significant proportion of business comes from private dining and Meetings & Events (M&E), balancing these priorities while maintaining excellent standards across the restaurant, bar, breakfast, in-room dining and grab-and-go operations. What you'll bring We seek a bold, adaptable, and real leader who is passionate about delivering excellence and creating memorable guest experiences: A hands-on leadership style with the ability to inspire, coach and develop high-performing teams. Strong operational knowledge across Food & Beverage, including restaurants, bars, breakfast, Meetings & Events, and in-room dining. Commercial awareness with experience managing budgets, forecasting revenue and identifying opportunities to grow the business. Excellent organisational skills and attention to detail, with the ability to manage multiple operations effectively. Strong communication and collaboration skills, building positive relationships across departments. A passion for delivering exceptional guest experiences and maintaining consistently high service standards. The ability to remain adaptable in a fast-paced environment, balancing operational priorities while leading with professionalism and enthusiasm. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

Hell's Kitchen Bar Manager The Cumberland Contract: Full Time Payment: Salaried Salary: £32,000 per annum + tronc Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell's Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table. Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service. Recreating the tension of the show's famed red and blue open kitchens diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show's world-class chefs. More than a meal, Hell's Kitchen offers guests a front-row seat to the ultimate dining performance in one of London's most sought-after locations, The Cumberland champions the city's cultural and music scene, inspired by its rich history of housing music legends. As Bar Manager, you'll support the General Manager in leading the day-to-day operation of the restaurant bar, ensuring every service is seamless, dynamic and uncompromising in quality. You'll be a visible leader on the bar - inspiring the team, engaging guests, and setting the standard for world-class hospitality. This is a role for someone who thrives in a high-energy, high-profile environment and understands that exceptional service is created by empowered people, attention to detail and calm leadership under pressure. What You'll Be Doing Supporting the General Manager in the operational and commercial success of the restaurant Leading the bar team to consistently deliver exceptional, show-stopping service Ensuring every service runs smoothly, from pre-service preparation to final guest farewell Acting as a role model for our values - bold, adaptable and real - every day Building strong collaboration to deliver flawless execution Managing guest experience proactively, resolving issues in the moment with confidence and care Supporting recruitment, onboarding, training and development to build a high-performing, engaged team Driving performance through coaching, feedback and recognition Supporting cost control, payroll accuracy and revenue optimisation Ensuring full compliance with brand standards, health & safety and food safety requirements What you'll bring Proven leadership experience in a premium or high-volume hospitality environment A keen eye for detail, ensuring the bar meets and exceeds expectations. A passion for five-star service, guest engagement and unforgettable dining experiences Strong people skills - you lead with warmth, clarity and confidence Commercial awareness with the ability to balance experience, standards and performance Calm, adaptable and decisive under pressure A natural communicator who builds trust with guests, teams and senior stakeholders A genuine desire to grow, develop and be part of something extraordinary What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

As Hotel Manager, you will be a key leader within the hotel, supporting the General Manager in overseeing all operational areas and delivering Nobus vision of service excellence, commercial success and strong team culture. Work closely with the General Manager to oversee the day to day operation of

ABOUT AETHOS Aethos is a collection of thoughtfully designed luxury lifestyle hotels rooted in authenticity, creativity, and a strong sense of place. Each property reflects its surroundings through soulful design, curated experiences, and a warm, human approach to service. We create environments where people feel genuinely welcomed and able to be themselves; places that balance comfort, style, wellbeing, and meaningful connection. Our culture is values driven and built on authenticity, human connection, and a deep sense of belonging. We champion collaboration, curiosity, wellness, and ownership creating an environment where guests and team members alike feel supported, respected, and genuinely cared for. BENEFITS OF JOINING OUR TEAM Access to Wellable a physical wellbeing app including companywide challenges. Financial wellbeing support, including access to Stream. Up to 33 days holiday a year (increasing with length of service). Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping. An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest Mental Health First Aiders within the team to offer tailored support. Season Ticket Loan, Cycle to Work and discounted Gym memberships. Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days. ROLE PURPOSE The Assistant Food & Beverage General Manager supports the Food & Beverage General Manager in leading the overall food and beverage operation across all outlets at Aethos London Shoreditch. Where Outlet Managers own the week within their own venue, this role is accountable for the department as a whole that every outlet delivers consistently, to standard, and to budget. Working closely with Outlet Managers, the Kitchen leadership team, and other hotel departments, the role drives operational excellence, develops the management team, and deputises for the Food & Beverage General Manager as required. KEY RESPONSIBILITIES Leadership & Operations Support the Food & Beverage General Manager in overseeing the operation of all food and beverage outlets, ensuring exceptional service standards and operational excellence. Act as the Food & Beverage General Manager in their absence, ensuring the smooth running of the entire department. Lead, coach, and inspire Outlet Managers and Supervisors to deliver outstanding hospitality and memorable guest experiences. Lead daily operational meetings and communicate key business priorities across the department. Maintain exceptional standards of cleanliness, presentation, and service across all food and beverage venues. Guest & Member Experience Champion a guest-first culture, ensuring every interaction reflects the Aethos approach to lifestyle hospitality. Own department-wide guest feedback trends and repeat issues, turning them into practical improvements across outlets. Build strong relationships with hotel guests, members, and local clientele to enhance loyalty and engagement. Commercial Performance Support the achievement of departmental budgets, revenue targets, and profitability goals across all outlets. Monitor labour costs, productivity, payroll, and scheduling to maximise operational efficiency. Oversee stock control, purchasing, inventory, and wastage against agreed cost targets. Identify opportunities to grow revenue through service initiatives, promotions, and seasonal activity. People & Development Coach, mentor, and develop Outlet Managers through regular feedback, one-to-ones, and performance reviews. Support recruitment, onboarding, succession planning, and retention across the Food & Beverage division. Ensure all colleagues receive the training and certification required to maintain exceptional service standards. Promote engagement, wellbeing, and an inclusive working environment, partnering closely with People & Culture. Standards & Compliance Ensure compliance with health & safety, food safety, licensing, and company policies across the department. Own and continuously improve Standard Operating Procedures across all outlets. Conduct regular operational audits to ensure brand standards are consistently achieved. Collaboration Work closely with the Executive Chef, Hotel Operations, Sales & Events, Finance, and People & Culture to ensure seamless collaboration across the hotel. Support the planning and execution of events, activations, and seasonal initiatives that enhance the Aethos guest experience. ABOUT YOU Essential Proven experience as an Assistant Food & Beverage General Manager, Senior Food & Beverage Manager, or similar multi-outlet leadership role within a luxury hotel, lifestyle hospitality brand, restaurant or members' club. Strong leadership presence, with a track record of developing managers rather than only front-line teams. Commercially confident across budgets, labour costs, payroll, stock control, and departmental P&L. Strong understanding of food safety, health & safety, licensing, and compliance requirements. Desirable Experience within lifestyle, boutique, or members' club environments. Experience opening, launching, or repositioning a food and beverage operation. Personal Licence, Level 3 Food Safety, or First Aid at Work. If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today! All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required. TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighbourhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Food and Beverage Outlets Manager to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details. You can also prove your right to work to employers by visiting this website JOB SUMMARY We are looking for an inspiring and hands-on Food & Beverage Outlets Manager to lead our Luggage Room Bar, adjoining Lounge, and exclusive M Club Lounge. This role is responsible for delivering exceptional guest experiences, driving revenue and profitability, maintaining luxury brand standards, and developing a high-performing team. You will oversee daily operations across key service periods, ensure outstanding service and presentation, support menu planning and stock control, and lead by example during busy operations and events. In the absence of the Food & Beverage Services Manager, you will assume full responsibility for the smooth, compliant, and commercially successful running of all outlets under your remit. SKILLS, EXPERIENCE AND QUALIFICATION Experience Previous experience working as a Supervisor or Assistant Manager in an F&B role. Five star luxury experience preferred. Skills and Knowledge Strong communication skills (verbal, listening, writing). Strong innovation and imagination to bring concepts to life. Proactive problem solving skills. High attention to detail. Computer literate including social media & administration. Excellent leadership and communication skills. Entrepreneurial mindset. Pursuit of excellence in all operations and associate relations. Education or Certification Good level of English essential. High School Diploma or GED; 4 years' experience in food and beverage, culinary or related professional area. OR 2-year degree from an accredited university in Food Service management, hotel and restaurant management,hospitality, business administration or related major; 2 years' experience in the food and beverage, culinary or related professional area. Basic Food Hygiene Certification desirable. Personal License Certification desirable. First Aid Certification desirable. WHAT WE CAN OFFER YOU Step into a world of opportunity with an award-winning international brand that truly values who you are. As part of Marriott International , the world's largest hospitality family, you'll discover endless possibilities to grow, connect, and shine. We believe in celebrating individuality and helping you reach your full potential. Enjoy fabulous, flexible benefits designed to support your well-being-both inside and outside of work. At Marriott, the sky isn't the limit-it's just the beginning. FINANCIAL WELLNESS Competitive salary package 31 days holiday including bank holidays increasing to a maximum of 35 days Attractive bonus plan Accommodation Service Charge upon successful completion of probation Season ticket loans Discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! Recommend a friend scheme Complimentary dry cleaning - we do like to make an impression! Enhanced management pension scheme to help you save for the future Life assurance x 3 salary Competitive car lease schemes Access to major high street discounts so you can treat your friends and family CAREER GROWTH AND PROFESSIONAL ADVANCEMENT World-class international career opportunities within Marriott hotels tailored to your specific needs Professional learning and development opportunities - because a fulfilling career is so much more rewarding Tuition aid Unlock access to world-class trainers and elevate your potential Exclusive access to the world's leading management minds Corndel management development programmes HEALTH, WELLBEING AND SOCIAL IMPACT Complimentary meals on duty Complimentary private medical via AXA Flu vaccinations Complimentary use of the Gym - because your wellbeing is important Eye care vouchers Cycle to work scheme Creative workshops Support volunteer programmes like Magic Breakfast Community activities like canal cleaning, volunteering at farms, plogging and much more Plant a tree RECOGNITION AND THE SOCIAL SCENE Annual parties, Christmas lunches, summer BBQ's and Easter celebrations Length of service rewards and invitations to recognition events Monthly/yearly recognition schemes Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat Recognising personal milestones - new baby, wedding, birthdays and anniversaries Retirement parties Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. #LIonsite TPBN1_UKCT

Turn Group and Event bookings into unforgettable stays. At Hotel Indigo K West Shepherds Bush , we dont just welcome guests, we bring the neighbourhood to life through tailored service, creativity, and attention to detail. As our Groups and Events Manager , youll be the engine behind group stays, working closely with clients and our internal teams to ensure seamless experiences from the first enquiry to check-out. If you're organised and love working in a dynamic hospitality setting, this could be your next step. Whats Our Story? Hotel Indigo reflects the character of its local surroundings, and here in Shepherds Bush, that means bold style, cultural flair, and individuality. Our team is at the heart of connecting with our neighbourhood and delivering standout guest experiences, and your role will be essential in bringing those big-picture moments to life. Heres what you can look forward to as our Groups and Events Manager : Annual salary: £36,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to Health Care cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes, apprenticeships, and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neig hbourhood Lead group and event bookings end-to-end, from initial enquiry through to post-event follow-up, ensuring timely responses and meticulous attention to detail across rooming lists, contracts, billing, and special requests using Opera Cloud and relevant systems in line with brand standards. Proactively manage groups and events to optimise revenue and guest experience , balancing inventory, monitoring cut-off dates, tracking pick-up and deposits, and identifying upselling opportunities, while ensuring billing accuracy and close collaboration with clients, operations, and the cluster team. Serve as the primary point of contact for group and event clients , building strong relationships while collaborating closely with both internal and external stakeholdersincluding Front of House, Food & Drink teams, Cluster Sales, clients, and gueststo deliver seamless, personalised, and experience-driven events. Own the full billing lifecycle , from deposits and forecasting through to final invoicing, maintaining accurate records, managing amendments and cancellations, and applying terms and fees with clarity and consistency. Work as a team player, contributing to weekly Operations and Groups meetings, preparing detailed Groups and Events summary sheets and ensuring all departments are fully aligned and ready to deliver a smooth and memorable guest journey. Whats Your Story? You're organised, commercially aware, and thrive in a fast-paced team environment. Youll shine in this Groups and Events Manager role if you have: Previous experience in events , group and event coordination, or reservations within a hotel or hospitality environment, with a passion for delivering personalised, memorable guest experiences. Brand awareness is a plus , particularly within luxury and lifestyle segments, with familiarity of the Hotel Indigo brand within the IHG portfolio considered advantageous. Excellent communication and interpersonal skills , with a natural ability to build relationships and create meaningful connections with guests and colleagues alike. Technically confident , with experience using Opera Cloud or similar event and reservations systems, and the ability to quickly adapt to new platforms. Highly organised with exceptional attention to detail , ensuring accuracy and consistency across all aspects of work. Thrives in a fast-paced, dynamic environment, balancing multiple priorities with a calm, proactive, and solution-oriented mindset. Flexible and adaptable , with a willingness to support operational needs, including occasional evenings, weekends, and bank holidays in line with event requirements. If youre ready to help us deliver exceptional group stays with creativity and care, wed love to hear your story. Join us as our Groups and Events Manager at Hotel Indigo K West Shepherds Bush , and help make every stay part of something bigger. All applicants must have existing rights to work in the UK status. TPBN1_UKCT

Company Description The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London.The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, a cocktail or soft drink at any time of day. Our mission at, is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As part of our team, you can have: Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality A competitive salary Pension Scheme Eye Test Vouchers Cycle to work Scheme Staff Uniforms Provided Learning programs through our Academies Job Description Assist in managing all food and beverage service operations, ensuring smooth coordination Support training, and ongoing development of F&B team members. Supervise, guide, and motivate staff to deliver exceptional guest service. Maintain high standards of hygiene, health, and safety in accordance with company and local regulations. Ensure guest satisfaction by resolving issues promptly and professionally. Monitor and manage inventory levels, wastage, and stock control. Help drive upselling initiatives to meet revenue targets. Conduct regular team briefings and participate in departmental meetings. Ensure service areas are clean, well-organized, and fully prepared before service periods. Act as the duty manager when required and support events or special functions. Maintain clear communication with kitchen and other departments. Qualifications Proven experience in a supervisory or assistant management role within F&B or hospitality. Strong leadership, organisational, and interpersonal skills. Excellent communication and problem-solving abilities. Knowledge of health and safety regulations, food hygiene, and licensing laws. Hands-on, guest-oriented approach and ability to work under pressure. Additional Information We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us. In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach. Excellent communicator with well-developed stakeholder management skills (internal and external) Exceptionally organised with the ability to efficiently prioritise manners. Ability to remain calm when under pressure. Ability to work a flexible roster including mornings, evenings, weekends and public holidays We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. If you feel you are the right candidate,please click apply now! Wed love to hear from you! One more thing By working at Novotel London Greenwich you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality Contract Type: FullTime Number of hours: FT Start date: ASAP Location: Novotel London Greenwich TPBN1_UKCT

Curate exceptional arrivals. Build lasting relationships. Elevate every experience. At Hotel Indigo & K West Shepherds Bush, our Spa & Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. As our Spa Reception & Membership Manager , you will be the face of that experience, leading a team that delivers exceptional service while building a thriving community of loyal members and wellness enthusiasts. This is a unique opportunity for a hospitality professional who combines luxury guest service with commercial acumen, relationship-building expertise, and a genuine passion for wellbeing. What's Our Story? Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo brings the neighbourhood's character to life through thoughtful design, authentic experiences, and personalised service. Within this vibrant setting, our Spa & Wellbeing offering creates a refined retreat where guests and members can escape, recharge, and invest in their wellbeing. As Spa Reception & Membership Manager, you'll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless. Here's what you can look forward to as our Spa Reception & Membership Manager: Annual Salary: £38,000 Commission structure Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a Healthcare Cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Lead the guest journey: Oversee the day-to-day operation of Spa Reception, ensuring every guest and member receives a warm, personalised, and seamless experience from arrival to departure. Operational leadership in the absence of the Director of Spa & Wellbeing. Build a thriving membership community: Drive membership acquisition, retention, and engagement through exceptional service and relationship building, Own the details: Manage reservations, memberships, retail transactions, guest communications, and CRM records with accuracy and efficiency. Create memorable experiences: Organise member events, wellness workshops, VIP visits, and exclusive experiences that strengthen loyalty and bring the wellbeing community together. Inspire your team: Recruit, train, and develop Spa Receptionists, creating a culture of luxury hospitality, accountability, and continuous improvement. Drive commercial performance: Lead revenue growth across memberships, retail, wellness experiences, and upgrades while monitoring key performance indicators and identifying opportunities to enhance results. Champion wellbeing: Become an ambassador for the Spa & Wellbeing philosophy, ensuring every interaction reflects the standards, values, and experience we aspire to deliver. Maintain operational excellence: Oversee reception standards, daily reconciliations, cash handling, reporting, and compliance while ensuring all guest-facing areas remain immaculate. Assist with scheduling team rotas, managing timesheets, and overseeing booking systems. What's Your Story? You're a natural relationship-builder with a passion for luxury hospitality and wellness. You'll thrive in this Spa Reception & Membership Manager role if you bring: Previous experience in a Spa Reception Manager, Membership Manager, or Health Club Manager role Proven experience driving membership sales, retention, and guest loyalty programmes Strong commercial awareness with the ability to achieve revenue and membership targets Exceptional interpersonal, communication, and organisational skills Experience leading, developing, and motivating guest-facing teams Confidence handling VIP guests, member relationships, and service recovery situations Experience using spa booking, membership, or CRM systems A genuine passion for luxury service, wellbeing, and creating meaningful guest experiences Fitness knowledge is an advantage Pre-opening experience a bonus! As Spa Reception & Membership Manager, you'll be far more than the person overseeing reception. You'll be the champion of first impressions, member relationships, and the driving force behind a community that sees the Spa not simply as a facility, but as an essential part of their wellbeing journey. All applicants must have existing rights to work status in the UK. TPBN1_UKCT

Marc Daniels is recruiting for an experienced Finance Manager - Hotel to join a leading hospitality business. This role requires a fully qualified accountant with strong hotel experience and a working understanding of USALI, alongside the commercial and technical skills needed to support a busy hotel operation. Role Purpose The Finance Manager - Hotel will oversee the hotel's finance function, ensuring accurate reporting, strong financial controls, and effective business partnering with operational teams. You will play a key role in delivering timely management information, supporting commercial decisions, and maintaining reporting standards aligned to hospitality best practice, including USALI Key Responsibilities · Lead month-end close, management accounts, balance sheet reconciliations, and variance analysis · Prepare daily, weekly, monthly, and annual financial reporting for hotel management and owners · Oversee AP, AR, income audit, payroll, cash management, and bank reconciliations · Support budgeting, forecasting, and reforecasting processes, including revenue and cost analysis. · Partner with operational leaders to improve financial performance, cost control, and decision-making · Maintain strong internal controls, compliance, and audit readiness. · Review inventory, purchasing, and cost controls across departments, particularly F&B and other hotel revenue streams. · Ensure reporting is structured in line with USALI principles and hotel industry standards Candidate Profile · Fully qualified accountant: ACA, ACCA, or CIMA essential. · Previous experience in a Finance Manager, Financial Controller, or Senior Management Accountant role within a hotel or hospitality environment. · Strong understanding of hotel accounting, including income audit, payroll, AP/AR, and month-end processes. · Working knowledge of USALI and hotel reporting structures is essential · Experience preparing management accounts, budgets, forecasts, and board-level reporting · Confident user of Excel and hotel/ERP systems such as NetSuite, PMS, or similar. · Strong communication and stakeholder management skills, with the ability to work closely with non-finance teams

Salary - Competitive As Cluster Quality & Guest Experience Manager for Axiom Hospitality's Luxury Operations, you will drive service excellence, operational consistency, and guest satisfaction across Middle Eight and The Guardsman. This role is responsible for analysing guest feedback data, enhancing experience standards, and embedding a culture of continuous improvement and personalized five-star service delivery. You will lead the evaluation and development of Standard Operating Procedures (SOPs), deliver impactful training programmes, and ensure alignment between each hotel's individual identity and Axiom Hospitality's overarching luxury standards. This is a highly visible role with the opportunity to shape and define the guest experience strategy across a growing luxury portfolio, ensuring each property delivers exceptional, distinctive, and memorable stays. You will be responsible for, but not limited to, performing the following tasks to the highest standards: • Lead the development and implementation of a guest experience and quality framework across the luxury portfolio • Champion the design and continuous refinement of the end-to-end guest journey, from pre-arrival through to post-departure • Ensure all service delivery is anticipatory rather than reactive, embedding a culture of intuitive and personalised hospitality • Continuously analyse performance using guest satisfaction tools (GRI), review platforms (Booking.com, Expedia, TripAdvisor), and social listening data • Identify trends, opportunities, and areas for improvement, working closely with General Managers and department heads to define and implement action plans • Benchmark performance against key luxury competitors to maintain leadership in quality metrics and guest satisfaction • Coordinate cross-property initiatives that elevate guest experience, strengthen brand reputation, and optimise performance Programme & Feedback Management • Own the Mystery Visit programme across the cluster, including design, delivery, analysis, and post-visit debriefing • Ensure evaluations reflect true luxury service expectations, including personalisation, emotional intelligence, and service presence • Translate feedback into actionable training and operational improvements, ensuring learnings are embedded effectively across departments • Present insights and strategic recommendations to property leadership and the Executive Team • Maintain a rolling quality improvement roadmap linked to Mystery Visit outcomes and GRI performance Standards Development & SOPs • Audit and refine all operational SOPs (Front Office, Housekeeping, F&B, Guest Relations, Spa, and Engineering) to reflect five-star service expectations • Evolve SOPs beyond process into service behaviors and standards that bring each brand's personality to life • Collaborate with hotel leadership and Brand teams to ensure operational delivery aligns with the luxury positioning of each property • Implement new standards where required and drive consistency where it enhances quality without compromising individuality • Ensure all departments consistently meet brand presentation, hygiene, and service delivery standards Training & Culture • Develop and deliver impactful training programmes focused on luxury service, guest journey excellence, complaint resolution, and brand storytelling • Embed key luxury service behaviours including anticipation, emotional intelligence, attention to detail, and discretion • Partner with HR and Learning & Development to ensure training is consistent, measurable, and aligned with business needs • Provide on-the-floor coaching and support to department leaders, reinforcing service excellence in real time • Champion a guest-first culture, fostering pride, ownership, and accountability across all teams • Lead internal recognition initiatives that celebrate exceptional guest experiences and service delivery Collaboration & Reporting • Work closely with hotel leadership teams to align guest experience strategy with commercial and brand objectives • Collaborate with Brand & Marketing teams to ensure guest insights inform storytelling, positioning, and campaigns • Link guest experience performance to commercial outcomes, including reputation, repeat business, and revenue potential • Prepare detailed monthly reports outlining guest satisfaction trends, key insights, Mystery Visit outcomes, and recommended actions • Present service performance and quality insights in quarterly business reviews and owner update packs SKILLS, KNOWLEDGE AND QUALIFICATIONS To successfully perform in this role, you must have the following skills and qualifications (if applicable): • Proven experience in Quality Assurance, Guest Experience, or Operations Management within luxury hospitality. • Demonstrated success improving guest satisfaction scores and service consistency across multiple properties. • Strong analytical capability to interpret guest feedback, KPIs, and competitive benchmarking data. • Expertise in managing quality platforms (ReviewPro/Medallia/TrustYou/Revinate) and reporting dashboards. • Excellent communication and presentation skills, with experience engaging senior stakeholders and owner groups. • Proven track record in service training delivery and SOP development. • Ability to combine strategic thinking with hands-on operational influence. • Strong organisational skills, attention to detail, and the ability to manage multiple properties simultaneously. LIVING UP TO THE VALUES To successfully perform in this role, you must possess and display the following attitude, competencies, behaviors, and values at all times: • Be positive, calm, and approachable across a wide range of challenging situations • Make guests and their needs a primary focus • Be enthusiastic about change • Focused on the details • Innovative and forward-thinking • Focused on results and able to work under pressure • Flexible and adaptable • Highly self-motivated, confident, decisive, and able to work with limited supervision • Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Be driven by the results. Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively acting and going beyond what is required. • Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

Assistant Food & Beverage Manager Imperial London Hotels Group based at Holiday Inn Bloomsbury Hotel 40 hours (5 Days out of 7 Days weekly rota) £32,900.00 + Benefits We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. We are now recruiting a Assistant Food & Beverage Manager at our Holiday Inn Bloomsbury Hotel . Nestled in Russell Square in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 317 rooms. It's a lively place to be, offering a Starbucks ground floor coffee bar , Media Lounge & co-working space area and the Stylish Artful Critic Bar , 13 Meeting Rooms and 1 Ballroom. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service, compliance to health and safety practices, whilst maximising guest satisfaction consistently on each shift. Key Duties: Oversee Bar services and maintain responsibility for beverages in these spaces, ensuring that all functions run smoothly, and customer requirements are met. Liaise regularly with F&B Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues. Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner. Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service. Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities. What we'd like from you Previous experience gained as Head Bartender or Assistant Bar Manager within a fast-paced environment with a passion for all things food and beverage. A Passion for hospitality – you are all about creating memorable experiences that leaves our guests wanting to come back again and again. Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike. Excellent attention to detail. Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure. You will be a natural leader, with the ability to motivate, develop and coach the teams skills to reach their full potential. What you'll get in return: 28 days holiday, rising to 33 with length of service Access to ILH Training Academy programmes, apprenticeships and supported study Holiday Purchase Scheme Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning Interest-free Season Ticket Loan Workplace Pension Team member flat rate and 50% friends and family hotel discount 50% discount across ILH F&B outlets Discounted drinks at Blooms Café Employee-funded Health Cash Plan Local Bloomsbury discounts Early Pay access Shopping discounts with selected retailers Salary sacrifice schemes including nursery care, cycle to work, and technology Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme You can explore additional benefits here. About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you're ready to bring your expertise to support us with our new chapter, please apply today! TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Explore our very big world. We are looking for a passionate Night Manager to join our wonderful team at London Marriott Hotel Marble Arch. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make. First impressions are everything, especially when guests arrive late at night after a long journey. And you'll set the tone for every guest's experience. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. Perks you deserve. You'll be supported in and out of the workplace through: Discounts on hotel rooms and extra discounts in food and beverage in any hotel within the cluster. Learning and development opportunities Recognition programs Wellbeing programs Encouraging management Team-spirited colleagues What you'll do Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing task Monitoring Property Operations Monitors and ensures compliance with all Guidelines to Operations. Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). Ensures employees are working in a safe environment. Manages all period-end inventories. Supporting Profitability and Revenue Goals Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. Administers plans and actions to keep chargebacks and rebates to a minimum. Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. Manages employee hours. Works with the leadership team of the property to identify and implement action plans to prevent te reoccurrence of guest issues. Supporting Human Resources Activities Promotes participation in property safety-related programs. Monitors employee attendance and records absences/tardiness. Promotes teamwork and employee morale. Keeps employees informed regarding new operational procedures, standards, or programs. Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations). Ensures all employees have complete knowledge of emergency procedures. Encourages employee relations through gifts, parties, outings. Creates incentives that will promote better service and profit for the property. Assists operations manager in processing employee payroll weekly. LONDON MARRIOTT MARBLE ARCH A modern destination for business and leisure, the 4-star London Marriott Hotel Marble Arch is a stylish fixture on the central London landscape. Just a 5-minute walk from Oxford Street, Marriott Hotel Marble Arch features a modern fitness centre, stylish rooms and a contemporary restaurant, The Pickled Hen, showcasing relaxed drinks and locally sourced fare. Our mission is to fuel our guests' curiosity and spark new perspectives. Join a collaborative team of creative, dynamic people setting the pace in the industry. Our hotel is a welcoming haven amid the best of Central London. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Nestled in a quiet cul-de-sac in the heart of Mayfair, St. James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury. Since its inception in 1857 as an elite gentlemans club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen. Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy. The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique. The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St. Jamess skyline. What truly defines the "St. Jamess story" is its blend of history and heart. Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years. It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable. We are looking for an experienced, hands-on Restaurant Manager to lead our front-of-house team and help drive the continued success of our food and beverage operation. The Role As Restaurant Manager, you will oversee the day-to-day operation of our restaurant and bar, ensuring consistently high service standards while inspiring and developing your team. You will work closely with the Food and Beverage Operations Manager and the Head Chef and senior hotel management to deliver an exceptional guest experience, maximise revenue, and maintain the highest standards of quality and professionalism. Key Responsibilities Lead and motivate the front-of-house team to deliver exceptional service. Manage the daily operation of the restaurant and bar, ensuring smooth and efficient service. Recruit, train, coach, and develop team members. Create staff rotas and manage labour costs effectively. Monitor service quality and ensure compliance with 5-star hospitality standards. Build strong relationships with guests, responding professionally to feedback and resolving issues promptly. Work closely with the kitchen team to deliver a seamless dining experience. Manage stock control, ordering, and inventory for beverages and front-of-house supplies. Ensure compliance with food safety, licensing, health and safety, and company procedures. Support the planning and delivery of private dining, events, and special occasions. Drive sales through excellent guest engagement, upselling, and creative promotional initiatives. About You You are an experienced hospitality professional with a passion for delivering outstanding guest experiences. You thrive in a hands-on environment, lead by example, and enjoy developing high-performing teams. You will have: Previous experience as a Restaurant Manager or Assistant Restaurant Manager within a quality hotel or restaurant. Strong leadership and team development skills. Excellent communication and organisational abilities. A genuine passion for food, wine, cocktails, and exceptional service. Commercial awareness with experience managing budgets, labour, and stock. Confidence working in a fast-paced environment while maintaining impeccable standards. Flexibility to work evenings, weekends, and public holidays as required. Personal Licence Your hours of work: Reporting to the Food and Beverage Operations Manager, the role is full-time, 40-hours per week. Working to a flexible rota with a 30-minute unpaid break. What We Offer 50% off from room and F&B outlets for friends and family Continuous training and development for all staff of all levels TFL monthly travel card for zone 1 -2 paid after successful completion of probation Staff meals provided on shift Discretionary service charge Laundry service all formal uniform Introduce a friend scheme Employee Assistance Programme Holiday entitlement for full time is 28 days per year, including public and bank holidays, increasing to 36 days, every two holiday years to a maximum of eight with long service anniversaries, pro-rata for part-time staff. If you are an inspiring leader with a passion for luxury hospitality and creating memorable guest experiences, we would love to hear from you. TPBN1_UKCT

Bar Manager The Clermont Victoria Contract: Full Time Payment: Salaried Salary: £43,500 per annum + tronc The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel. What you'll be doing As our Bar Manager, you'll do much more than simply open and close the bar. You will create an inviting atmosphere where both guests and team members feel valued and engaged. Your creativity will shine through in your cocktail-making, while your extensive knowledge of bar service will empower you to coach your team to deliver exceptional moments for our guests. You'll be responsible for managing all operational aspects of the bar, including revenue, stock control, recruitment, and staff scheduling. But beyond these tasks, you will cultivate a space that our guests love to talk about and return to time and again. Your leadership will play a pivotal role in shaping the guest experience, ensuring every detail is attended to and that quality is never compromised. What you'll bring We're looking for a dynamic leader who embodies our values and is passionate about hospitality. Key qualities include: Creative and Inspiring Leadership: The ability to motivate and develop your team, fostering a positive and engaging work environment. Attention to Detail: A genuine desire to impress guests and deliver the highest standards of service. Passion for Guest Service: An unwavering commitment to creating exceptional experiences for every guest. Excellent Communication Skills: The ability to communicate effectively with both guests and team members, ensuring clarity and collaboration. Analytical Skills: Strong organizational capabilities with a focus on quality and efficiency in operations. Awareness of High Standards: A keen eye for detail, ensuring the bar meets and exceeds expectations. If you're excited about the opportunity to lead a passionate team and create unforgettable experiences for our guests, we'd love to hear from you. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

Company Description The Mercure?& Ibis?London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel?comprising?a total of 508 keys, across two distinct brands within Accor,?Mercure?&?Ibis. As the property is a combo there are?282 Mercure rooms?&?226 Ibis rooms. The London Suite is the main ballroom for all types of events,?extremely versatile and plays a pivotal role in the propertys overall performance. The London Suite is divisible into nine separate meeting rooms, which when combined can be one of the largest pillar-free spaces in London for events up to 1,200 guests. The F&B outlets in the property have been created by?PARIS SOCIETY . ?The F&B space named?Barnabys?is perfect for social events and either the Barnabys Kitchen or Barnabys Lounge Bar can be semi or completely privatised for groups, events or?additional?catering / meeting space for larger residential bookings and functions. Our promise iscaring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission istomake the impossible possible to realise your dreams. Job Description POSITION OVERVIEW The Assistant Events & Groups Manager supports the Senior Events & Groups Manager in the day-to-day management, supervision and development of the Events & Groups team. This role acts as a key support between the Senior Manager and the Events & Groups Executives/Coordinators, helping to ensure enquiries are handled efficiently, proposals are issued on time, business is converted and contracted correctly, and all event planning information is communicated accurately to the hotel operations team. Previous team Management experience preferred. The Assistant Events & Groups Manager will help coach and support the Events & Groups team, acting as a point of guidance for daily questions, workload prioritisation, standards, systems and customer service delivery. They will lead by example in enquiry handling, conversion, planning, upselling and attention to detail. The role requires strong organisational skills, commercial awareness, excellent communication and a proactive approach to supporting both the team and the client journey from initial enquiry through to post-event follow-up. They will assist the Director of Sales & Marketing to energise and drive the team with closing days, demand generation weeks and other sales initiatives. There will be a focus on driving standards across the team which includes but not limited to; BEOs quality, maintaining & evolving E-proposals/proposals, data tracking (promotions & cross sells) and financials - post masters (PMs), deposits payments & schedules and monthly hotel credit meetings. The Senior Events & Groups Manager will provide excellent customer service during every element of the event or group enquiry process, taking the initial enquiry, negotiating rates, contracting and pre event, during event and post event planning. They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organisational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognise opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Senior Events and Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event. Duties : Deputise as Groups and Events Manager in the absence of the Senior Groups and Events Manager Support the day-to-day supervision, coaching and development of the Events & Groups team, ensuring enquiries are distributed, prioritised, followed up and converted effectively. Review turned-down enquiries and identify opportunities to create alternative offers, including different dates, flexible packages, adjusted room hire, minimum spend options, bedroom allocations or revised catering proposals. Review cancelled and lost business opportunities, identifying alternative solutions, future opportunities and conversion strategies to maximise revenue and retention. Contact clients to re-open the conversation and explore future event opportunities at the property. Work with the Senior Events & Groups Manager and Commercial Office Manager to identify need periods, black-out dates, quiet dates and tactical opportunities where the Events & Groups team can proactively generate demand, and assist in creating the M&E Strategy and communicating strategic changes over the Meeting and Events team Support proactive sales activity by reaching out to past clients, agents and event organisers with relevant offers, seasonal packages, availability updates and new event opportunities. Review lost business reports and identify trends, competitor feedback, pricing objections or date flexibility that could help improve future conversion. Amend, create and design templates for the team to utilise when quoting and responding back to clients Support the Senior Events & Groups Manager in the daily supervision of the Events & Groups team, helping to ensure enquiries are distributed, followed up and converted effectively. Act as a first point of support for Events & Groups Executives/Coordinators with daily queries, workload management, client communication, proposals, contracts and event planning requirements. Handle own portfolio of events and group enquiries, including taking initial enquiries, preparing proposals, negotiating rates, issuing contracts, collecting deposits and coordinating pre-event details. Support the Senior Events & Groups Manager with complex or high-value enquiries, VIP events, large groups, multi-day events, city-wide demand, sporting events, awards dinners, buyouts and other key opportunities. Assist with the checking and distribution of BEOs to ensure all operational departments receive accurate and timely event information, especially in absence of Event Co-ordinator Attend, support and (where required) lead BEO meeting in the absence of the Senior Events & Groups Manager. Ensure BEOs are completed to a high standard, with accurate details relating to timings, room setup, catering, AV, accommodation, billing, special requests and client expectations. Work closely with hotel operations, including F&B, kitchen, front office, reservations, finance and housekeeping, to ensure smooth event and group delivery. Support the team in identifying upselling opportunities across bedrooms, meeting rooms, catering, AV, private dining, packages, upgrades and additional hotel services. Help maximise revenue by supporting conversion, cross-selling, upselling and repeat business opportunities. Assist in maintaining and improving e-proposals, standard proposal templates, menus, packages and sales collateral used by the Events & Groups team. Support the management of financial processes, including deposits, payment schedules, PM accounts, billing instructions and client credit requirements. Support with the creation and amendment of Delphi reporting to ensure accurate records Maintain accurate records in Delphi and other hotel systems, ensuring all activities, notes, contracts, BEOs and financial information are updated correctly. Assist with monthly credit meetings and support the team in ensuring outstanding balances, deposits and payment schedules are followed up correctly. Help track team performance against monthly, quarterly and yearly targets relating to catering revenue, room hire, group room nights and total event revenue, through weekly BOB Meetings and Updating trackers Support the Senior Events & Groups Manager and Commercial Office Manager with sales initiatives, black-out dates, demand generation activity and promotional campaigns. Provide coaching and guidance to the Events & Groups team, supporting training, best practice sharing and continuous improvement. Support team meetings, BOB meetings, BEO meetings, weekly catch-ups and performance reviews where required. Ensure all client communication is professional, timely and aligned with hotel standards. Build strong client relationships and deliver excellent customer service throughout the full event and group journey: enquiry, proposal, contract, planning, event delivery and post-event follow-up. Support the Senior Events & Groups Manager in maintaining brand standards for enquiry handling, event planning, pre-event communication and post-event feedback. Handle client challenges or operational issues professionally, escalating to the Senior Events & Groups Manager when required. Assist in resolving client concerns and operational challenges promptly and professionally, escalating where appropriate. Support regular team meetings, business-on-the-books reviews, performance discussions and continuous improvement initiatives. Support the maintenance of Accor brand standards and departmental procedures across enquiry handling, event planning, event delivery and post-event feedback processes. Additional Information PERKS FOR YOU Competitive salary Entitle of 28 holiday days (bank holidays included) Employee benefit card offering discounted rates in Accor Hotels worldwide Develop your talent through learning programs by the Academy Accor Free Bonus Breaks Voucher Friends & Family Rates Eye Test Vouchers Private Healthcare Opportunity to grow within your property and across the world Friendly working Environment Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21 Candidates must have the right to work in the UK TPBN1_UKCT

Central London | 3 lifestyle hotels. We are delighted to be partnering with a highly respected international hotel group to recruit an experienced. This is a fantastic opportunity for a commercially driven sales professional to take ownership of high-value corporate, government and pharmaceutical ac

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Job Title: Assistant Restaurant Manager – 5 Star Hotel. This is a fantastic opportunity for an Assistant Restaurant Manager to join this Luxury Hotel in Somerset. This is a great opportunity to join a luxury hotel group with amazing career development opportunities.