Trabajos Host & Hostess en Whitehall, LondonCrear alertasJornada completa

Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

The Restaurant Gymkhana is inspired by the elite clubs of India where members of high society socialise, eat, drink, celebrate and play sport. The Gymkhana menus take influence from the breadth of India, focusing on tandoori-grilled specialties, classic regional curries, biryanis and chaat-style sharing plates. The flavours are bold, rooted in tradition and richly layered with spices. The bars at Gymkhana specialise in a collection of Club Cocktails, which showcase the finest Indian ingredients and flavour combinations, offering a modern Indian interpretation on renowned classics. Above the restaurant is 42, Gymkhana’s intimate cocktail lounge. Gymkhana received its second Michelin Star in 2024, a decade after the first Star and winning Best Restaurant at the National Restaurant Awards and BMW Square Meal Restaurant of the Year. Bar 42 A cocktail lounge, located at 42 Albemarle Street – where Gymkhana also resides. Guests enter through the door neighbouring Gymkhana. The drinks at 42 include house cocktails made with carefully sourced Indian ingredients and flavours, as well as a selection of elevated seasonal classics. The Position We're looking for an experienced Hostess to ensure a welcoming, engaging first impression and deliver an outstanding guest experience. This role will be primarily based at 42 Cocktail Lounge as well as Gymkhana Reception. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom, • Managing reservations and walk-ins efficiently to optimise service capacity and ensure smooth flow, • Responsible for managing the door and handling bookings for 42 and Gymkhana, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner., • Experience working with SevenRooms (preferred);

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Host Door Person, you are the first and last impression of the restaurant — a key figure in setting the tone for every guest’s experience. Positioned at the entrance, you will deliver a warm, confident, and polished welcome while maintaining organisation and flow at the door. This role combines the presence and awareness of a traditional doorman with the engagement and guest focus of a host. You will actively greet and engage guests on arrival, manage queues calmly during busy service periods, and ensure the entrance remains inviting, organised, and reflective of the restaurant’s standards. Working closely with the reception and front-of-house teams, you will help coordinate reservations, walk-ins, and wait times to create a seamless and positive arrival experience. Key responsibilities: • Welcome all guests with warmth, professionalism, and genuine hospitality, setting the tone for their dining experience., • Manage guest flow at the entrance, maintaining calm and organised queues during peak service times., • Engage confidently with guests, confirming reservations and directing them appropriately to the host stand or waiting area., • Communicate clearly with the reception team regarding bookings, walk-ins, wait times, and table readiness., • Maintain a visible and reassuring presence at the door at all times., • Ensure the entrance area remains clean, orderly, and aligned with the restaurant’s brand and ambience., • Handle guest queries or concerns politely and efficiently, escalating when necessary., • Monitor capacity levels and support the team in managing busy services professionally., • Assist with departures, thanking guests warmly and inviting them to return. About you: • Previous experience in a high-quality restaurant or hospitality environment in a guest-facing role., • Naturally polite, engaging, and confident when interacting with guests., • Excellent communication and interpersonal skills., • Calm and composed under pressure, with the ability to manage queues while maintaining a welcoming atmosphere., • Impeccable personal presentation aligned with premium hospitality standards., • Observant, proactive, and attentive to detail., • A supportive team player who works closely with reception and front-of-house colleagues., • Passionate about delivering an exceptional first impression and creating a positive dining experience from the moment guests arrive. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Join U9, London's premier luxury space-age karaoke destination in the vibrant West End. As the first point of contact for our guests, you will play a crucial role in delivering exceptional and inspired hospitality within our cosmic cocktail lounge and nine exclusive private karaoke suites. This position is ideal for an individual who thrives in a high-energy, futuristic setting, ensuring every guest experiences precision cocktails and access to over 450,000 songs. Nestled in the heart of Leicester Square, U9 is a new opening redefining nightlife in London's West End. Key Responsibilities: • Warmly greet and welcome all guests, efficiently managing reservations and check-ins for private suites., • Handle phone enquiries and calls to assist with bookings and walk-in/ reservations., • Skillfully seat groups, coordinating room allocations and ensuring smooth flow with our bar and karaoke teams., • Professionally handle all guest queries, special requests, and any feedback or complaints to ensure satisfaction., • Maintain the pristine and inviting appearance of the entrance and lounge areas., • Support promotional activities, actively upsell cocktails and food, and assist with event coordination., • Provide essential support during peak hours, including light hosting duties and guiding guests to their suites., • Uphold all health and safety standards to ensure a secure and enjoyable environment for everyone. What We Are Looking For: • Proven experience (1+ years preferred) as a Host/Hostess or in a similar front-of-house role within a busy bar, lounge, or nightlife venue., • Mandarin (preferably) + English speaking, • An outgoing, confident, and energetic personality coupled with excellent communication skills., • The ability to remain calm and efficient in fast-paced, late-night environments., • A genuine passion for hospitality and a dedication to creating memorable guest experiences., • Flexibility to work evenings, weekends, and late shifts., • Right to work in the UK. What We Offer: • Competitive hourly rate between £15 - £18 OTE., • Staff meals provided during shifts., • Comprehensive training in luxury service standards and opportunities for career advancement., • A fun, dynamic team environment within a stunning West End venue., • Provided uniform., • Employee discount in sister venues.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: • Oversee and manage the reception team, ensuring smooth guest arrivals and departures., • Handle reservations, seating arrangements, and guest flow to optimize the dining experience., • Train and mentor junior receptionists, maintaining high standards of service., • Manage phone and email inquiries, assisting with bookings and special requests., • Work closely with front-of-house and management teams to ensure seamless operations., • Maintain an organized and welcoming reception area. About you: • Previous experience as a Senior Receptionist or in a similar leadership role within hospitality., • Exceptional customer service, communication, and organizational skills., • Ability to multitask and remain calm under pressure., • A team player with leadership qualities and a proactive attitude., • Strong attention to detail and problem-solving skills., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Join our passionate and ambitious FOH team at our Pizza Restaurant. We are seeking an enthusiastic individual ready to contribute to an exciting and friendly work environment Requirements: • Excellent customer service skills, • Good command of English, • Strong communication and teamwork abilities, • Knowledge of booking management systems All applicants must be eligible to live and work in the UK.

We are looking for an experienced restaurant receptionist (host / hostess) to join our team! You will be the first and the last point of contact for our guests, you should have warm greeting skills, the ability to manage the flow of or dining rooms, handling the answer of phone calls, supporting the floor team when needed, managing our table booking system and reservations inbox. As a host, -ess you will be expected to ensure a welcoming atmosphere while coordinating between guests, wait, bar and kitchen staff, delivering an excellent customer service and supporting the team where and when needed. Therefore, this is a position that requires team work, strong communication skills and warm attitude. Previous fine dining receptionist experience and full knowledge of OpenTable or Seven Rooms softwares is required. Full-time availability to be taken into consideration based on skills, performance and reliability.

Description About Nessa: A modern British restaurant and bar rooted in character and charm, Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. About Yasmin Yasmin, nestled among Soho's rooftops on the corner of Brewer and Warwick Street, is an intimate Middle Eastern restaurant, bar, and terrace with panoramic city views. It's a suntrap ideal for leisurely lunches, sundown cocktails, late-night dining and revelry. We serve seasonal Middle Eastern sharing plates, boast an extensive wine list, and offer lively cocktails, ensuring an unforgettable experience, day or night. The Role We are looking for a passionate Restaurant Host to provide exceptional customer service to our valued guests at 1 Warwick’s Nessa and Yasmin restaurants. As a Restaurant Host, you will be the first point of contact for our guests, ensuring they have a positive dining experience right from the moment they walk through the door at both our restaurants. Your primary responsibility will be to greet and seat guests, manage reservations, and assist with various front-of-house duties to create a welcoming and organized environment. Responsibilities: • Greet guests with a warm and friendly smile upon their arrival at the restaurant., • Maintain a professional manner and provide excellent customer service throughout the guests' dining experience., • Manage the seating of guests efficiently and effectively, considering table availability and reservation status., • Handle guest inquiries, provide accurate information about the restaurant's offerings, and offer recommendations when necessary., • Take and record reservations over the phone, through email, or in-person, ensuring accurate details are captured., • Maintain a clean and organized front-of-house area, including the reception area, waiting area, and entrance., • Collaborate with the restaurant staff to ensure smooth operations and communicate any special requests or needs from guests to the appropriate team members., • Monitor the flow of guests in the dining area and communicate with the kitchen staff to ensure timely service., • Handle guest complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of the guests., • Assist in maintaining and updating guest database and reservation system, ensuring accuracy and confidentiality of information., • Upsell menu items and promote special promotions to guests, maximising revenue opportunities., • Maintain knowledge of restaurant policies, procedures, and safety regulations., • Assist the floor team as required Requirements: • Previous experience in a customer service role, preferably in a restaurant or hospitality environment., • Exceptional interpersonal and communication skills to interact effectively with guests, colleagues, and management., • Ability to remain calm and composed under pressure, handling difficult or challenging situations with tact and diplomacy., • Strong organisational skills and the ability to multitask in a fast-paced environment., • Proficiency in reservation management systems and basic computer skills., • Knowledge of OpenTable/Seven Rooms (desirable), • A friendly and outgoing personality, with a genuine passion for providing exceptional guest experiences., • Flexible availability, including evenings and weekends.

We're looking for an enthusiastic, people-first host to lead our hands-on scone-making workshops in London. You'll guide small groups of tourists through the art of the classic British scone, from mixing and shaping to baking and tasting, while creating a warm, memorable experience. You'll be great at this if you: Love people and have a natural flair for hosting Can keep a group engaged and energised for 60–90 minutes Are comfortable in a kitchen environment (baking experience a plus, not a must) Speak confident English; additional languages are a bonus What to expect: Running multiple sessions per day, primarily for tourist groups Light prep and clean-up before and after each session Working with a small, international team If you enjoy making people feel welcome and want a role that's never the same twice, we'd love to hear from you.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!