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  • Compliance Manager
    Compliance Manager
    hace 3 días
    £20000–£24000 anual
    Jornada parcial
    Ilford

    Job Description: *Job Summary: Part Time (3 Days Weekly / Negotiable)* The Registered / Compliance Manager is responsible for the domiciliary care business's overall leadership, management, and regulatory compliance. They will ensure the delivery of high-quality care services in line with the Care Quality Commission (CQC) regulations, company policies, and industry best practices. The role involves staff management, business growth, compliance, and maintaining a positive culture within the service. *Key Responsibilities:* Regulatory requirements; • Register with the CQC (Care Quality Commission) Ensure the service remains compliant with all regulations and standards., • Develop, implement and review policies and procedures that align with C.Q.C’s Key Lines of Enquiry (KLOEs)., • Conduct regular audits and quality checks to maintain high standards of care., • Ensure all safeguarding procedures are followed, and concerns are reported appropriately., • Keep up to date with changes in legislation and implement necessary adjustments. Operational Management; • Oversee the day-to-day operations of the home care service., • Manage care assessments and ensure care plans are person-centred and regularly reviewed., • Monitor service delivery, addressing any issues affecting the quality of care. Manage operational issues daily such as work allocation, sickness absences and reliability concerns., • Work collaboratively with external professionals, including social workers, healthcare providers, and local authorities. Business Development & Growth; • Identify opportunities for growth and expansion of services. Regularly monitor the availability to take on more work., • Build and maintain relationships with commissioners, clients, and stakeholders., • Promote the business through networking, marketing, and community engagement., • Monitor financial performance and budget management. Set training and supervision targets for new starters. Staff Management & Leadership; • Recruit, train and manage senior team and care staff. Ensuring they meet company and regulatory standards., • Conduct regular performance appraisals and provide staff supervision and support., • Develop a positive workplace culture, promoting equality, diversity, staff well-being and professional development., • Address disciplinary and grievance matters in line with company policy, on time to a satisfactory outcome. Client Care & Satisfaction; • Ensure through assessment and planning a person-centred care service is delivered., • Handle client complaints and concerns effectively, ensuring satisfactory resolutions. Working closely with other agencies when required to do so., • Conduct regular reviews and arrange spot checks are performed. Seek client feedback to improve service delivery. Essential Requirements: • Level 5 Diploma in Leadership for Health & Social Care., • Previous experience in a managerial role within a domiciliary care setting., • In-depth knowledge of C.Q.C regulations and compliance requirements., • Strong leadership, problem-solving, and decision-making skills., • Excellent communication and relationship-building abilities., • Experience in recruitment, staff training, and development and retention. Desirable: • Leadership and Management Experience based on care sector., • In-depth knowledge of care quality regulations and compliance requirements., • Experience with inspections and audits, ensuring the service is compliant with care quality standards., • Experience managing health and safety protocols, including conducting risk assessments, and ensuring all practices align with health and safety regulations., • Experience handling difficult situations, complaints, and incident investigations, with a focus on problem resolution and quality improvement., • Experience in managing crisis situations (e.g., managing staffing shortages, medical emergencies, etc.)., • Ability to make quick decisions while keeping the best interests of clients in mind., • Ability to drive business development while maintaining care standards and compliance., • Strong communication skills to liaise with staff, families, commissioners, and regulatory bodies. This is not an exhaustive list of duties. The potential candidate will be required to be able to work flexibly to meet the changing needs of the business. Benefits: • Company events, • Company pension, • Free parking Ability to commute/relocate: • Ilford IG2 6UU: reliably commute or plan to relocate before starting work (preferred) Experience: • Management: 1 year (required) Licence/Certification: • Level 5 Health and Social Care Diploma (required) Work Location: In person

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  • Bakery Manager - Covent Garden
    Bakery Manager - Covent Garden
    hace 6 días
    £38000–£40000 anual
    Jornada completa
    London

    We are currently looking to recruit an experienced Bakery Manager for an established bakery operation in Covent Garden. This is a fantastic opportunity for a hands-on and commercially minded manager to join a growing bakery brand with a strong reputation across London. You will be responsible for the day-to-day running of the bakery, ensuring smooth service, high operational standards, and an exceptional customer experience in a fast-paced environment. The successful Bakery Manager will oversee daily operations, stock control, ordering, compliance, labour management, team development, and overall site performance while supporting the continued growth and success of the business. The Perks As Bakery Manager, you can look forward to the following: • Salary of £38,000 - £40,000 (dependent on experience), • 40-hour working week, • Tips plus monthly bonus, • 5 days on, 2 days off rota, • Some evening shifts required, • Private healthcare (post-probation, opt-in), • Unlimited CBT and therapy support through wellbeing provider, • Ongoing training and development opportunities The Place A growing, female-founded bakery business with multiple sites across London and exciting expansion plans throughout the UK. The Covent Garden site is a busy, high-volume operation focused on quality, consistency, and efficiency within a fast-paced environment. In addition to customer-facing operations, the site also supports wider production and e-commerce fulfilment for the business. This is a hands-on environment suited to someone who thrives in a growing brand and enjoys building strong teams, systems, and operational standards. The Person The successful Bakery Manager will have the following: • Food Hygiene Level 2 or 3, • At least 1 year's experience within a commercial kitchen or bakery environment, • Previous leadership or management experience, • Strong organisational and operational skills including stock control, ordering, audits, and compliance, • Hands-on leadership style with experience in team training, rota planning, recruitment, and performance management, • Passion for food, customer service, and building high-performing teams, • Bakery experience and exposure to P&L management would be advantageous If you are an experienced Bakery Manager looking to join an established and growing bakery business in Central London, apply today!

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  • Office manager/business associate
    Office manager/business associate
    hace 12 días
    £30000–£37000 anual
    Jornada completa
    London

    Full job description ABOUT ACURABLE Acurable is a fast-growing, venture-backed MedTech startup based in London. We design accurate, user-friendly wearable medical devices that enable patients to be diagnosed and monitored at home. Our goal is to improve health outcomes, reduce pressure on healthcare systems, and transform lives. Our flagship product, AcuPebble SA100, became the first medical device in the world to receive CE marking for the automated diagnosis of obstructive sleep apnoea at home and has also received FDA clearance for home sleep apnoea testing. It is now being used across healthcare systems in the UK, Europe, and the United States, and has been recommended for use in the NHS by NICE (National Institute for Health and Care Excellence). AcuPebble is the result of over 15 years of research led by our founder, Professor Esther Rodriguez-Villegas, at Imperial College London. The technology has been recognised as a breakthrough in respiratory medicine and has won several prestigious awards, including an XPrize, IET Innovation Award, WA4STEAM Award, and Med-Tech Innovation Award. Our work has been featured in global media, including BBC News, Bloomberg TV, Fox News, and TechCrunch. We recently featured on The Sunday Times Tech 100 list, and AcuPebble SA100 was selected for the NHS Innovation Accelerator as one of the top innovations to scale across the NHS. We are continuing to expand the reach of our technology to support the diagnosis and management of other serious chronic conditions such as COPD, asthma, and epilepsy. Acurable has a small but ambitious team with a clear mission. We are looking for exceptional people who share our vision and are ready to help us shape the future of healthcare. ROLE OVERVIEW We are looking for an exceptional Office Manager to join our growing London team. The successful candidate will provide administrative support across different functions, and will play a crucial role in continuing to develop our company culture by making the Acurable office a welcoming place to work and visit. WHAT YOU WILL DO • Develop and implement new administrative processes and systems to improve the efficiency of recurrent tasks., • Maintain company policies, documentation, and compliance calendars., • Manage people processes: onboarding/offboarding, HR records, recruitment support., • Provide administrative support to all departments, including publishing job openings and setting up interviews, on-boarding new employees and organising team events, booking travel and arranging couriers, both domestic and international., • Support the operations department with storage of equipment, fulfilment of customer orders and triage of inbound customer enquiries and requests., • Maintain the condition of the office and project manage the search for and move to new office premises as the company grows., • Liaise with suppliers, landlords, and service providers to keep the office running smoothly., • Handle light finance/admin tasks (e.g. expenses, invoices, petty cash) to keep operations tidy., • Help with logistics and organisation for company events and team culture initiatives., • Be the “go-to person” for all the little (and not so little) things that keep the company running. WHAT YOU SHOULD BRING TO ACURABLE • Ability to work well under pressure and multi-task effectively., • Good sense of initiative and creative approach towards problem solving., • Strong attention to detail and ability to make sure all tasks are seen through to completion., • Relentlessly reliable, with strong organisational and communication skills., • A “no task too big, no task too small” mindset - equally happy preparing audit documentation or arranging a team dinner., • High emotional intelligence - you read the room, know when to listen, and help keep the team connected., • The kind of person who naturally becomes the “go-to” because people trust your judgment, discretion, and warmth., • Eager to learn quickly across compliance, HR, and operations., • Strong computer skills (Word, Excel, Powerpoint)., • Comfortable using different tools and systems (HR platforms, Confluence/Jira, spreadsheets, documentation tools)., • Experienced in a startup or small company environment, or keen to adapt quickly. WHY YOU SHOULD APPLY • We provide a fun and entrepreneurial work environment within an exciting high-growth business, where you will use your skills to make a real difference to the lives of millions of people., • You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities., • We offer a competitive remuneration package, flexible hours, generous holiday allowance, regular social events and many other perks we continue adding as the company grows., • We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we can’t wait to hear from you. HOW WE WORK This is a hybrid role based in our London office, with flexibility around hours. For the right candidate, we would consider a 4 day working week. What matters most is being present and engaged - great work happens through real conversations, not just screen time. We’re a small, fast-moving team where everyone works with everyone. We believe every individual brings value beyond their title, and the best ideas come from listening, not volume. If you’re evidence-driven, humble, and up for pitching in across the team when needed, you’ll fit right in. This isn’t the right role for someone who wants a narrow remit. We’re looking for someone who enjoys variety, takes ownership, and helps us scale with care, accuracy, and responsibility to the mission and the people behind it. Please apply with your CV and cover letter setting out why you think you would be perfect for this role. Pay: £30,000.00-£35,000.00 per year Benefits: • Casual dress, • Company pension, • Discounted or free food, • Sick pay Work Location: In person

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