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Aviation Administrator / Planner At Tomato Plant is a haulage and infrastructure maintenance company specialising in drainage. The health, safety and welfare of our people and our customers is priority. We are also proud of our commitment to our clients and delivering work at a very high standard which is allowing us to build an expanding client base and expand our fleet and personnel. We are looking to recruit a Administrator / Planner to develop into a key role within the business primarily to support the drainage division in respect of the Heathrow Airport Contract. The successful applicant will be trained in key processes and systems to support the Contract Manager and divisional management team in their day-to-day operational requirements and system compliance. Job benefits include: A full-time position. · Twenty days paid holiday per year · Regular training · Competitive rates of pay · Basic hours 40 hours per week Monday – Friday 08:00 to 16:00. Requirements of Role Provision of first incoming customer call management and redirection and/or messaging for call backs. Operational liaison in reactive work issues to ensure completion within response times. Administration support for the Heathrow Contract to assist with data entry into Maximo and forward works planning. Raise job sheets and monitor costs and ensure timely return of work completions as required. Support the team in material ordering, hire equipment and tracking on and off hire requirements. Update Sage and other client systems on job completion information and update priced works for invoicing. Assist in the monitoring of client work order system Maximo, running and writing reports and providing updates to support essential KPI performance. General filing and records keeping for audit purposes. Assist in the production of permits for work and associate job packs for issue. Assist in the administrative of attaining airside passes and other airport licence requirements. Support management in minuting meetings, creating meeting records etc. Preferences To be customer focused with excellent telephone and communication skills. To be methodical and detail orientated with excellent organizational skills To be able to engage effectively with people at all levels. Excellent time management skills and the ability to prioritize work To be able to adapt and take on new skills and approaches To be able to use a variety of desktop PC systems, be competent on Microsoft Office suite and be IT literate Previous experience on Maximo and Sage desirable but not essential. * A drainage background would be preferable Salary: £30,000 - £35,000.00 per year Tomato Plant is an equal opportunities employer

Our client is currently looking for a Health and Safety administrator. The position is fulltime, Mon-Fri -40Hrs per week. Some experience in the industry would be beneficial, preferably with knowledge of IOSH and NIOSH. Candidates with these qualifications should still apply as you will still be considered. You will be working within Environmental Services.Wages will depend very much on qualifications and experience. Any interested candidates should send their CV for consideration. This position is an immediate start for the right candidate.TPBN1_UKTJ

SITE ADMINISTRATOR – WEST LONDON Client A well-known and established construction company based in West London are looking for a Site Administrator. The Role & Responsibilities: Health & Safety Administration Raising Purchase orders Minute taking during meetings with Directors Accessing, uploading, archiving and downloading documents Admin duties phone calls if required Document control duties Diary management Speaking with clients/third parties Responsible to manage the storage, distribution and filing of all documents in both paper and electronic format. Day to day administration Carry out any other responsible duties requested by the Senior staff Requirements Previous Site Secretarial or Site Administrator experience is essential ideally working on Construction projects in Central London. Essential to have experience of raising purchase orders Ideally have some Document Control experience however this isn’t essential Understanding of how to take minutes and write up detailed reports from notes. Be organised and efficient and comfortable working on site Full drivers licence and car is preferable however not essential Excellent attention to detail. * Intermediate to advanced Microsoft skills (office, excel, PowerPoint etc.) ASAP interview and start for the ideal candidate. For a confidential discussion about this position then please contact Skye Recruitment on (phone number removed)

Customer Service Advisor / Call Centre Agent Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator This role is known internally as a Repairs Contact Centre Agent SALARY: £30,300 per annum + Benefits LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm JOB OVERVIEW The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Call Centre Agent include: • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements CANDIDATE REQUIREMENTS • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9, • Previous experience within a customer service, contact centre or call centre environment, • Excellent communication, listening and customer service skills, • Strong IT skills with confidence using CRM systems and digital applications, • Strong administrative skills with excellent attention to detail, • Ability to manage a high volume of enquiries and prioritise effectively, • Proactive approach to problem-solving and delivering positive customer outcomes, • Calm, professional and empathetic approach when dealing with challenging situations, • Ability to commute to either the Ealing or Staines office five days per week, • Experience with Microsoft Dynamics would be advantageous, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential BENEFITS • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service • Up to 8% contributory pension • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family • Access to a wide range of staff discounts • Investment in your learning and development • Cycle to Work Scheme The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14978 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk