Trabajos health & wellbeing centre en GreenfordCrear alertas

Homelessness Caseworker & Housing Needs Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Salary: £21.41 per hour Working Modal: Hybrid About the Role: A Homelessness Caseworker is responsible for managing a caseload of residents at risk of or experiencing homelessness, delivering assessments, housing advice and statutory decisions in line with the Homelessness Reduction Act 2017. The role focuses on prevention, relief and move-on by developing Personalised Housing Plans, coordinating support, and helping residents access suitable accommodation, including the private rented sector and temporary accommodation. Working in a fast-paced environment, the Caseworker ensures high-quality, compliant casework, supports residents with complex needs and collaborates with partners to achieve sustainable housing outcomes. As a Caseworker within Housing Needs and Homelessness, you will play a key role in delivering proactive, person-centred housing solutions, ensuring statutory duties are met while helping residents achieve long-term housing stability and independence. What You’ll Be Doing: You will manage a varied and demanding caseload across homelessness prevention, relief and main duty work, including: -Carrying out homelessness assessments and making statutory decisions (including S.184 decisions) -Delivering prevention and relief duties under the Homelessness Reduction Act 2017 -Developing and reviewing Personalised Housing Plans (PHPs) with residents -Providing housing advice on tenure security, housing options, benefits and prevention pathways -Supporting access to temporary accommodation where necessary -Working with Housing Benefit teams on Discretionary Housing Payments (DHP) -Supporting move-on into sustainable accommodation, including PRS and social housing -Managing complex casework involving safeguarding, risk and vulnerability -Coordinating multi-agency support with Adult Social Care, Children’s Services, health and voluntary partners -Attending case conferences, MARAC/MAPPA meetings and other multi-agency forums -Maintaining accurate, timely and GDPR-compliant case records -Supporting investigations, complaints, FOI requests and Ombudsman enquiries -Contributing to homelessness strategy, policy development and service improvement -Participating in emergency out-of-hours housing rota (where required) About the Service: The Housing Needs and Homelessness Service delivers vital support to residents at risk of homelessness, ensuring legal duties are met while promoting prevention-focused, customer-centred solutions. The team works closely with internal services and external partners to reduce homelessness, improve housing outcomes and strengthen community wellbeing. What We’re Looking For: Essential Requirements -Experience working in a front-facing housing, homelessness or customer assessment role -Strong knowledge of homelessness legislation and housing options -Ability to manage a caseload and deliver high-quality statutory casework -Experience of multi-agency working and partnership coordination -Strong communication, negotiation and conflict resolution skills -Ability to work under pressure and manage competing priorities -Excellent IT and case management system skills -Understanding of safeguarding principles and risk management -Ability to produce accurate, legally compliant written decisions and records -Commitment to delivering customer-focused, outcome-driven services Desirable -Relevant qualification (NVQ, Diploma or degree in housing or related field) -Knowledge of local authority housing allocations and social housing systems -Experience of private sector housing solutions and landlord engagement -Full driving licence and access to a vehicle -Evidence of ongoing professional development -Key Strengths for Success -Analytical and solution-focused approach -Strong interpersonal and influencing skills -Ability to work independently while contributing to team goals -Commitment to continuous improvement and service excellence -Sensitivity when working with vulnerable residents and complex needs Why Join Us? This is an opportunity to make a meaningful impact on the lives of residents experiencing housing crisis. You will be part of a supportive and forward-thinking service committed to preventing homelessness, improving housing outcomes and delivering high-quality statutory services

Were looking for a forward-thinking Business Applications Manager to lead the development, optimisation and continuous improvement of our business applications, with a particular focus on Microsoft Dynamics 365. This is an exciting opportunity to play a key role in our digital transformation journey, helping to maximise the value of Dynamics 365 and emerging technologies across the organisation. Working at the centre of technology, you'll ensure our business applications continue to evolve in line with organisational priorities, delivering excellent experiences for both colleagues and customers. What Youll Be Doing In this role, you'll build trusted relationships across the organisation, working closely with stakeholders to understand business priorities, challenges and opportunities, translating these into practical system improvements and effective solutions. You'll take ownership of the Dynamics 365 roadmap and enhancement backlog, shaping future developments and ensuring the platform continues to evolve in line with organisational needs. Using data, customer and user feedback and operational insight, you'll identify smarter ways of working that improve experiences, increase adoption and drive continuous improvement. Working alongside technical teams and external partners, you'll oversee the design, development and delivery of enhancements and new functionality, ensuring solutions are well-designed, user-focused, integrated with wider business systems and successfully implemented. You will also: Lead the ongoing management,supportand continuous improvement of business applications Use support trends, user insight and performance data to identify opportunities for improvement Promote effective use of business applications through training, coaching and user engagement Champion high-quality data management, integrity and governance practices Ensure solutions remain compliant with GDPR and data governance requirements Collaborate with stakeholders to prioritise enhancements and maximise business value Support the adoption of new technologies and ways of working across the organisation Were looking for someone who We're looking for a personable, strategic and customer-focused professional who can combine strong business applications expertise with a passion for continuous improvement. You'll be experienced in using data, customer and user feedback and operational insight to identify opportunities, improve processes and maximise the value of business systems. You'll understand how technology can support seamless end-to-end customer and colleague experiences and be able to translate business needs into practical solutions that align with organisational goals. Equally important is your ability to lead change, build engagement and support users in adopting new ways of working, ensuring technology delivers lasting value across the organisation. Youll also bring: Experience managing Dynamics 365 CRM Solutions, or equivalent experience managing other MS Dynamics solution components Strong stakeholder management skills and the ability to build effective relationships at all levels Experience gathering, analysing and acting on customer and user feedback to improve systems, services and experiences A customer-focused mindset with a genuine passion for improving user and customer experiences Experience integrating CRM platforms with wider business systems to support seamless end-to-end processes Excellent analytical and problem-solving skills, with the ability to turn insight into action Experience driving continuous improvement through data, feedback and best practice Experience leading training, user adoption and change management initiatives Understanding of data management and GDPR requirements Please refer to the attached Job Description and Person Specification for a full list of responsibilities and requirements to support your application. What youll get: £55,000 per annum Wellbeing allowance of £300 per annum via a portal (taxable) Discretionary annual bonus 34 days holiday plus bank holidays, option to buy up more, plus birthday leave Private Medical Insurance and Health Cash Plan after probation (taxable) Enhanced maternity and paternity pay (after 1 year of service) 10 days per year work from anywhere opportunity 1.5 days personal volunteering leave and team volunteering opportunities £1000 per annum individual training budget and development support Generous pension arrangements It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified. Closing date: 31st July 2026 First-stage interviews:5th August 2026 Final-stage interviews: 11th August 2026 Please note that interview dates are fixed where possible, so we encourage applicants to ensure availability before applying. However, we recognise this falls during the summer holiday period and will offer some flexibility within reason where needed. REF-229 910 TPBN1_UKTJ

Customer Service Advisor / Call Centre Agent Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator This role is known internally as a Repairs Contact Centre Agent SALARY: £30,300 per annum + Benefits LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm JOB OVERVIEW The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Call Centre Agent include: • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements CANDIDATE REQUIREMENTS • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9, • Previous experience within a customer service, contact centre or call centre environment, • Excellent communication, listening and customer service skills, • Strong IT skills with confidence using CRM systems and digital applications, • Strong administrative skills with excellent attention to detail, • Ability to manage a high volume of enquiries and prioritise effectively, • Proactive approach to problem-solving and delivering positive customer outcomes, • Calm, professional and empathetic approach when dealing with challenging situations, • Ability to commute to either the Ealing or Staines office five days per week, • Experience with Microsoft Dynamics would be advantageous, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential BENEFITS • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service • Up to 8% contributory pension • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family • Access to a wide range of staff discounts • Investment in your learning and development • Cycle to Work Scheme The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14978 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Onrec Award Winners 24/7 access to our experienced, 5* Education Recruitment Consultants Competitive rates of pay, paid weekly Strong and exclusive partnerships with schools across Cheshire with wide range of local schools and exclusive partnerships A fast, friendly, and supportive registration proc

Worldwide Education, one of the UK's leading education supply agencies, is looking for caring, enthusiastic, and reliable Nursery Assistants to support nurseries across Southampton area.This is a fantastic opportunity for individuals looking to gain experience within Early Years settings or for expe

The Role Helping residents to remain as active and independent as possible Support residents with personal care and mealtimes Helping identify residents unique goals and implement personalised care plans Supporting residents to explore new interests and engage in physical activities in a motivating

Are you passionate about supporting young children and helping them thrive? Worldwide Education Recruitment is looking for enthusiastic and caring.Nursery Assistants/Practitioner.Nursery Assistants/Practitioner.Early Years, we'd love to hear from you.Supporting children with their learning, developm

Monitoring Wellbeing: Observe and report any changes in a service user’s health, wellbeing or circumstances. Communication: Communicate effectively with colleagues, families, unpaid carers and healthcare professionals. Safeguarding: Identify and report any concerns relating to abuse, neglect, safe

Your Role Provide warm, person-centred care for our residents.

At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect.It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature.We aim to

Bank Senior Care and Support Assistant to our vibrant mental health service at 248 Sidegate Lane, Ipswich IP4 3DH. You’ll be part of a compassionate, community-focused team supporting people with mental health needs that puts people first – every single day. Your skills Experience supervising a

Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect.At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich

Your skills Personalised approach to care and ideally experiences supporting people with mental health needs Enthusiastic and flexible approach Strong organisational skills and basic literacy and numeracy Ability to adapt quickly to changing priorities and meet deadlines NVQ Level 2 in Health and So

Inclusion is one of our core values.Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.We know having a range of ideas and opinions makes a difference.We encourage and welcome applications from people from diverse bac

Personal Care Teaching Assistant - Newham.Are you a compassionate and dedicated SEN Teaching Assistant looking to make a real difference? A welcoming special school in Newham is seeking a committed Personal Care Teaching Assistant to work as a Learning Support Assistant supporting children with addi

Safely storing cleaning materials Ensure all cooking utensils and pots are cleaned to the required standards Carry out any tasks assigned by the Head / Second Chef or Home Manager Some of our benefits by joining the Care UK family Alternate weekend and social friendly working hours Bank Holiday Pay

Your role Provide a high-quality housekeeping service that helps residents feel comfortable in their home Keep bedrooms, communal areas and facilities clean, safe and welcoming Work closely with colleagues to support residents’ daily wellbeing Use care and attention to detail to make a positive di

Wellbeing and Welfare Checks: Monitor residents’ wellbeing, carry out welfare checks and escalate concerns appropriately. Person-Centred Support: Deliver care, support and supervision in line with individual support plans and risk assessments. Full-Time, Permanent Healthcare and Social Care Jobs,

To understand and comply with all statutory and legal requirements which are relevant such as Health & Safety, COSHH, all aspects of the Health & Social Care Act, to maintain a safe environment throughout the home. Your responsibilities will include personal care, getting ready for the night ahead,

Hours: 8am -8pm on a rolling rota of 3 shift on 3 shifts off Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life.Borough Care family Employee Assistance Programme that supports on all aspects of y

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Care Home: Blackthorns Hours per week: 24 to 48 (8am - 8pm) Salary: £12.About the role: As a Care Assistant with Runwo

Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational h

Work closely with colleagues to support residents’ daily wellbeing.

Enhanced rates of pay for working weekends, Bank Holidays, and overtime Sick pay benefit scheme Paid breaks Healthcare benefits Cycle to Work Scheme Home & Electronics Scheme Paid DBS checks Blue Light discount package (superb discounts on travel, leisure, entertainment and more) Uni

Comply with Health & Safety, COSHH, Infection Prevention & Control and all relevant health and social care legislation. Deliver compassionate, person-centred care tailored to each resident's individual needs. Encourage and assist residents to participate in activities and hobbies that enhance their

Wellbeing and mental health support. Accurate record keeping and working alongside healthcare professionals. Genuine passion for person-centred care.

Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect.At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich

Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect.At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich

We are recruiting experienced and compassionate complex care.Support Workers / Care Assistants.Our goal is simple: we support clients to live life to the full- independently, happily, and safely at home - while providing our care team with fantastic benefits, genuine support, and opportunities to pr

Full or Part Time positions available (20-40 hours per week).At Beeches Residential Care Home we are focused on making our care home not just luxury place for our residents to live, but also wonderful place for our team members to work in.We believe that our residents deserve the very best care we c

Company Description £150 Welcome Bonus - MOT Voucher - DBS Paid For Job Title:.Turriff (Walkers & Drivers Welcome!) Pay:.Full-time, Part-time, Mornings, Evenings, or Weekends *Unfortunately we cannot offer sponsorship at this time.Are you the one your friends always turn to for a chat and a warm cu

Monitoring and reporting changes in health and wellbeing. Ensuring safeguarding, health and safety, and infection control procedures are followed at all times. Opportunities to work in a variety of healthcare settings.

Whether you're supporting individuals with learning disabilities, complex care needs, mental health conditions, dementia, or assisting elderly clients, you'll be making a meaningful difference with every shift. Whether you're looking to support individuals with mental health needs, learning disabili

Role Overview As Domestic Assistant, you will play an essential role in creating a clean, safe and welcoming environment that supports wellbeing, dignity and comfort. Working closely with the wider team, you will follow infection control, health and safety and cleaning procedures, ensuring all tasks

Your skills Experience delivering personal care is helpful but not essential Kind, caring and compassionate nature Ability to work well both independently and as part of a team Flexible and adaptable to changing customer needs Strong organisational skills NVQ Level 2 in Health and Social Care or wil