Head waiter jobs in TwickenhamCreate job alerts

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: • Greet guests in a professional and friendly manner., • Take and relay accurate food and beverage orders to the kitchen and bar., • Provide detailed information about menu items, specials, and wine selections., • Collaborate with kitchen and bar staff to maintain a smooth workflow., • Handle guest inquiries, concerns, and special requests with tact and professionalism., • Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: • Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment., • Exceptional customer service and communication skills., • Knowledge of fine dining etiquette and service standards., • Ability to multitask in a fast-paced environment., • Attention to detail and a passion for delivering an outstanding guest experience. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

JOIN LA PETITE BRETAGNE – FULL-TIME HEAD WAITER / HEAD WAITRESS At La Petite Bretagne, we don’t just serve food and drinks—we create memorable experiences.From our authentic Breton galettes to our signature sweet crêpes, every guest should leave feeling they’ve discovered something special.We’re looking for an experienced Head Waiter / Head Waitress to take ownership of our front of house.This isn’t a standard waiting role. It’s a position for someone who enjoys responsibility and takes pride in running a restaurant floor with confidence.Our restaurant has just 27 seats, which means you’ll often be the only person looking after the entire front of house. You’ll be trusted to manage every aspect of the guest experience independently while working closely with the kitchen.Long-term commitment only. No seasonal or summer applications, please. YOUR ROLE You will be responsible for the complete operation of the restaurant floor, including: • Greeting and seating every guest., • Taking food and drink orders., • Preparing all coffees and hot drinks (essential)., • Serving food and drinks with confidence and personality., • Clearing, resetting and polishing tables throughout service., • Maintaining exceptional cleanliness and organisation., • Managing the pace of service from opening until closing., • Creating an outstanding guest experience from arrival to departure. This is a self-managed position. You’ll have the autonomy to run the front of house your way while maintaining the high standards that define La Petite Bretagne. WHAT WE’RE LOOKING FOR • Previous experience as a Head Waiter, Supervisor, Assistant Manager or similar senior front-of-house role., • Excellent coffee-making skills (applications without barista experience will not be considered)., • Experience working in busy restaurants., • Exceptional organisational and time-management skills., • Someone who enjoys working independently and taking ownership., • Calm under pressure with outstanding attention to detail., • A warm, confident personality that makes every guest feel welcome., • Weekend availability is essential and non negotiable! WHY JOIN LA PETITE BRETAGNE? • Competitive salary plus generous service charge., • Complimentary staff meals and exclusive employee discounts., • Full training and support from day one., • Rotas published a month in advance., • Consecutive days off, • A clear pathway to becoming Floor Manager, with promotion opportunities from your first month based on performance., • Career progression within a growing restaurant brand., • Recognition programmes and performance-based rewards. WHO WILL THRIVE HERE? This role is perfect for someone who doesn’t wait to be told what to do.You’re organised, proactive and naturally take ownership. You enjoy running a restaurant floor, making decisions, solving problems and delivering exceptional hospitality without constant supervision.If you’re looking for a role with genuine responsibility, excellent rewards and real career progression, we’d love to meet you.

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

About the Role We are seeking a reliable, passionate, and hardworking Chef to join our kitchen team in a busy, friendly pub environment. Working under the direction of the Head Chef, you will assist in the preparation, cooking, and presentation of high-quality food while ensuring compliance with all food safety, hygiene, and health and safety regulations. The successful candidate will be organised, able to work under pressure, and committed to maintaining excellent standards throughout service. Key Responsibilities ● Prepare, cook, and present food in accordance with company specifications and standards. ● Support the Head Chef in the day-to-day running of the kitchen. ● Ensure all food is stored, handled, prepared, and served in compliance with current Food Safety Regulations. ● Maintain high standards of cleanliness and hygiene in all kitchen areas. ● Follow all Health and Safety at Work Act requirements and company policies. ● Complete daily cleaning schedules and kitchen records as required. ● Monitor stock levels and report shortages to the Head Chef. ● Assist with stock rotation using FIFO (First In, First Out) procedures. ● Ensure correct food temperature checks are carried out and recorded. ● Minimise food waste and contribute to cost control measures. ● Report equipment faults, hazards, accidents, and near misses immediately. ● Work collaboratively with kitchen and front-of-house teams to deliver excellent customer service. ● Assist with deliveries and ensure goods are checked and stored correctly. ● Support menu development and specials where appropriate. Health & Safety Responsibilities The post holder must: ● Comply with the Health and Safety at Work etc. Act 1974. ● Follow all company risk assessments, safe systems of work, and kitchen procedures. ● Wear appropriate PPE and protective clothing as required. ● Maintain safe manual handling practices. ● Ensure walkways, fire exits, and emergency equipment remain unobstructed. ● Follow allergen management procedures in line with current UK legislation. ● Adhere to COSHH requirements when using cleaning chemicals. ● Participate in health and safety training and food hygiene training as required. ● Report all accidents, incidents, hazards, and defective equipment immediately. Essential Requirements ● Previous experience working in a professional kitchen. ● Good knowledge of food hygiene and food safety practices. ● Ability to work evenings, weekends, and bank holidays. ● Strong organisational and time-management skills. ● Ability to work effectively as part of a team. ● Good communication skills. Desirable Qualifications ● Level 3 Food Safety & Hygiene Certificate. ● Knowledge of allergen legislation. ● Experience working in a pub, restaurant, or hospitality environment. What We Offer ● Competitive rate of pay. ● Staff meals whilst on duty. ● Training and development opportunities. ● Friendly and supportive working environment. ● Opportunity for career progression. If you are enthusiastic about food, committed to maintaining high standards, and enjoy working in a busy pub kitchen, we would love to hear from you.

We are currently recruiting a Front of House Supervisor for our restaurant in Ealing Broadway. We are looking for an experienced hospitality professional who can confidently oversee the front-of-house floor, deliver outstanding customer service, and lead our FOH team by example. Previous experience in the same or a similar supervisory position is essential. Key Responsibilities: • Overseeing the smooth running of the front of house floor, • Ensuring exceptional guest experience at all times, • Leading, motivating, and supporting the FOH team, • Managing daily service standards and operational procedures, • Handling customer queries and resolving issues professionally, • Supporting rota planning and shift organisation Requirements: • Proven experience as a Supervisor (or similar leadership role) in hospitality, • Strong leadership and communication skills, • Excellent customer service focus, • Ability to perform under pressure in a busy restaurant environment, • Good organisational and problem-solving skills What We Offer: • Clear career progression opportunities within the company, • Access to development and training courses, • Free meals on shift, • Flexibility with rota planning, • Opportunity for full-time progression for candidates willing to support and work across other company venues in London This role can be part-time or full-time, depending on availability and flexibility. If you are a proactive leader with a passion for hospitality and team development, we would love to hear from you. Remoli Group – Recruitment Team

We are looking for an experienced person to help run this small busy restaurant, you must have worked in good restaurants before, you need to have some knowledge of wines we offer excellent conditions and flexible hours

We are looking for an enthusiastic and passionate assistant manager that is happy to work in both our Barnes and Putney locations. We are proud of our service and every pizza presented to our amazing customers. We are looking for someone who will lead by example, has drive for personal and business success, as well as a positive attitude! The role will include: Overseeing daily operations of restaurant, managing inventory, ensuring customers satisfaction Getting involved and improving daily front of house operations Ensuring that team members have positive attitude, they are treated fairly and can rely on management for support Developing and implementing strategies that would improve the overall performance Ensure the business is compliant with food safety regulations Hire and train new members of the team and provide ongoing support to the current staff Monitor cleanliness across FOH and kitchen Handle enquiries, complaints and dealing with feedback efficiently Manage budgets and costs What is required? Experience in leadership role in hospitality environment Strong knowledge on food safety and production processes to support the regulations Excellent communication and interpersonal skills Ability to problem-solve and make decisions independently Organisation and attention to detail Ability to work flexible hours(including weekends and public holidays) Benefits: -Tronc -Employee discount -Free pizza and drink on shift

Join the team at Prologue Coffee, a vibrant cafe and store dedicated to serving quality food and drinks in New Malden. We are looking for a creative and enthusiastic Chef/barista to lead our kitchen and front off house operations, will be working some days in kitchen and some days front off house Key Responsibilities: • Prepare and cook a delicious range of breakfast and lunch items, as well as pastries and baked goods., • Ensure all food is prepared to a high standard, with excellent presentation and consistency., • Manage daily kitchen tasks, including food preparation, cooking, and plating., • Oversee inventory, stock rotation, and ordering of fresh ingredients., • Maintain impeccable kitchen hygiene and cleanliness in line with health and safety regulations., • Work closely with the management team to innovate and evolve our menu, introducing seasonal specials and new offerings. We are seeking a Chef who possesses: • Proven experience in a kitchen, preferably within a cafe or similar culinary environment., • A passion for food and a creative approach to menu development., • Strong knowledge of food safety and sanitation practices., • Excellent organizational skills and the ability to work effectively in a busy setting., • A collaborative spirit and good communication skills. ☕ Barista Key Responsibilities • Prepare and serve beverages Make high-quality coffee, tea, and specialty drinks consistently (espresso, latte, cappuccino, etc.) • Customer service Greet customers, take orders, handle payments, and create a friendly atmosphere • Operate coffee equipment Use espresso machines, grinders, and other equipment safely and efficiently • Maintain cleanliness Keep the workspace, coffee station, and seating areas clean and hygienic at all times • Food preparation Prepare and serve light food items such as sandwiches, pastries, or breakfast dishes • Stock management Monitor inventory, restock supplies, and report shortages • Follow health & safety standards Comply with food hygiene regulations and safety procedures • Teamwork Work closely with chefs and other staff to ensure smooth service