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We are a well established business with a strong history stretching back over 150 years in many industrial sectors. Our business is industrial fasteners and fixing systems. We need a proactive, autonomous Senior Business Development Manager, ideally based in the Midlands or South of the UK to help us continue our aggressive growth plans! BASIC SALARY: £70,000 - £90,000 BENEFITS:· Bonus / Commission · Pension 12% employer contribution · 25 days holiday + stats LOCATION: Field based, occasional visits to our head office in Lincolnshire COMMUTABLE LOCATIONS: Luton, Watford, Reading, Bristol, Milton Keynes, Oxford, Southampton - or anywhere in between JOB DESCRIPTION: Business Development Manager - Fasteners, Industrial As one of our Senior Business Development Managers your key responsibility is to grow our business in your territory. Reporting directly to the Sales Director (also based in the UK), you will form a crucial part of our sales team. This is a new business focussed role so you will thrive on chasing the sale and then moving to the next opportunity. Your drive will be moving onto the next prospect. As well as this you will also: · Ensure we effectively market map our target customers and industries and maintain CRM system information, so we know our metrics in terms of success · Contribute towards the sales strategy for the business in your territory · Oversee and manage all new business opportunities · Develop and grow existing and new customer accounts · Stay updated on industry trends and competitor activities, sales performance & market shifts etc. REQUIREMENTS: Business Development Manager - Fasteners, Industrial This is an opportunity to join an established business in an exciting period of growth and diversification, we are well known in our more prominent sectors but we are keen to grown in other industries so we are open to strong sales professionals from various industries including, Consumer Electronics, Medical, Pharmaceutical, Garden, Renewable Energy, Automotive, Aerospace, Home appliances etc. Whatever your background, you are ready to join an international business with big growth ambitions. Ideally you will have: · A technical or business qualification or equivalent experience in a relatable field · Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision · The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal · Experience of generating your own business on a large scale, we are looking to grow so we need people with experience of multi million £ deals · A clear understanding of the metrics around success · A natural ability to manage customer accounts and maximize each relationship It would be ideal if you have worked in an industrial environment and if you have a technical sales background where the sale is solution based this would also be highly beneficial. Ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We are a well-established global fastener business, currently embarking on a period of rapid growth we are one of the leading players in our field working with some of the most recognisable brands in the world. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Area Sales Manager, Business Development Manager, Territory Sales Manager, Technical Sales Manager, Sales Manager, Aerospace, Industrial Consumables, Industrial Sales, Automotive, Garden, Renewable Energy, White Goods, Consumer electronics, Medical Equipment, Fasteners, Adhesives, Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18544, Wallace Hind Selection

J800008383 \n Specialist Occupational Therapist \n Location: Remote / 2/3 x a month required travelling \n Salary: up to £50,000 \n Hours: Monday – Friday – Home based with nationwide travel as necessary, some overnight stays will be required. \n Experience: Learning Difficulties, Neurodiversity and Social Care and Tech \n No Sponsorship \n \n Our well-known client has a fantastic permanent Specialist Occupational Therapist vacancy, based at home with nationwide travel as necessary, some overnight stays will be required. They are looking for with expertise in learning disabilities and neurodiversity to play a vital role in shaping and delivering their new product offering. Our clients Head Office is near Southampton, and the wider Assisted Living team are based across the UK. \n \n This client is a family-run, international business with a strong track record in the energy and metering sector. As they expand into the tech-enabled care market, they are developing innovative solutions designed to support individuals with learning disabilities and neurodiverse conditions in living independently. \n \n Job Role: \n Product Development and Evaluation \n -Provide clinical insight and guidance on the design and development of new and existing tech-enabled care products including market research and user testing. \n -Create and implement an evaluation plan to review the technology and support future development. \n -Lead the evaluation of deployed technologies by collecting user feedback, case studies, and success stories, and provide evidence-based input to inform future development. \n -Support the design and development of services to ensure effective, person-centred delivery that meets the needs of individuals with learning disabilities and neurodiverse conditions. \n -To support prescribers to make informed decisions on suitability of customers used in field trials \n Support for sales strategies \n -Collaborate with the business development team to enhance understanding of the health and social care landscape, including procurement processes, sector structure, and effective engagement strategies. \n -Support customer-facing activities such as events, product demonstrations, prescriber training, and service delivery. \n -Act as a strategic voice within the team, helping shape direction and focus through your clinical and sector expertise. \n -To liaise with relevant bodies in social and healthcare agencies and provide accurate reports on the service relevance and acceptance. \n Creating and supporting of marketing materials and strategies \n -Create engaging, informative marketing content including thought-leadership pieces, leaflets, posters, and other collateral. \n -To collate qualitative data on observation or user experience and create case studies for publication \n -Regular Reports to program manager on feedback from health authorities and social services \n -Internal satisfaction on level of information disseminated and the knowledge acquired by technical and support staff on issues affecting the potential assisted living customers. \n Requirements: \n \n -Qualified Occupational Therapist with experience working in learning disability and/or neurodiverse support services. \n -Strong understanding of the health and social care sector, including commissioning and procurement processes. \n -Confident communicator, capable of contributing to both clinical product development and commercial strategy. \n -Comfortable working remotely, while maintaining close and consistent communication with a supportive, collaborative team. \n -Creative and proactive in developing content and resources to support marketing and service delivery efforts. \n -Passionate about improving the lives of individuals with additional needs through innovative, practical solutions. \n Experience: \n \n -Minimum 2 years Post graduate experience of working within the learning disability and Neurodiverse conditions sector \n -Experience of research and/or evaluation of interventions \n -Knowledge of the health and social care sector \n -An Occupational Therapy degree \n -Ability to work alone and remotely but still play an active role within the team \n -Ability to travel UK wide and stay over night \n \n

Hi, we’re Penfold 👋 Penfold is building the pension of the future. We’re dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking. We’re demystifying pensions to make them universally accessible, engaging, and easy so we can help everyone save enough for later life. We’re growing a team of 60+ builders across London and Tallinn, backed by some of the world’s leading fintech investors. We’ve raised over £20 million, manage more than £800m in pensions for over 100,000 savers and thousands of employers. We’re on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted’s 100 fastest growing startups in the UK&I. 🤑 Competitive salary - ranging from £70k-80k. 💸 10% Pension contribution (all from Penfold) - you don't need to match this, and it is on top of your salary. 📈 Meaningful share options - you’ll own a part of Penfold and share in our success! 🏝️ Unlimited holidays - we’re interested in outcomes, not how many holidays you go on! 🏥 Medical insurance - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active or PureGym memberships, free Apple Watches). 🧑‍💻 Hybrid working - we like people to come into our office at least a couple of days a week to collaborate (so it would be great if you lived within reach of London), but we trust you to get your work done in whatever environment suits you. We have quarterly in-person team socials to ensure we all stay connected and regular optional meetups too! 🏢 Great community office - a wonderful private office near Borough Underground station with free gym and other great benefits. Free snacks, coffee, drinks and company lunch once a week. 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need. 🚴 Cycle to work scheme plus a host of other benefits - see here: https://getpenfold.com/careers About the role We’re looking for a Product Manager to own key customer-facing outcomes, starting with pension transfers, contributions and other critical flows that drive LTV and help our customers save with confidence. You’ll be responsible for the full product lifecycle in your area, from identifying and framing problems, to shaping the roadmap, leading discovery, managing delivery and iterating post-launch to deliver outcomes for our customers and our business. You'll have strong support from the Head of Product and peers across the team, and you’ll play a vital role in helping us scale both our product and how we work as we grow. You will: • Own critical customer-facing outcomes, flows and be responsible for key results, • Set the pace; we’re a start-up and have a serious bias for action, • Lead continuous discovery, • Define success metrics, ask sharp data questions and analyse results to surface opportunities, • Run generative research to deeply understand our customers and inform product direction, • Frame and map opportunities to guide prioritisation and trade-offs, • Break down initiatives into smaller bets to accelerate learning and time-to-value, • Collaborate closely with Engineering, Design, Ops, Sales and other teams to ensure smooth delivery and alignment, • Be accountable for predictable delivery and ongoing iteration in your area About you You will have: • Demonstrable experience discovering and delivering successful products with measurable impact, • Confidence in using data independently to inform a broad range of decisions, • A deeply customer centric mindset, • Experience working in highly autonomous, accountable, cross-functional teams, • Experience working with a continuous product discovery approach and outcome-focused development, • A strong ability to use feedback loops and success metrics to guide learning and iteration, • Clear, structured written and verbal communication with technical and non-technical audiences, • A genuine interest in helping people save more for later life Ideally you have previous experience… • Working on B2C or B2B2C apps with tens or hundreds of thousands of users, • In fintech or a highly regulated industry, • Navigating complex operational workflows, • In start-ups or scale-ups, especially during periods of fast growth You do not need to meet all of the above criteria in order to apply! If you’ve read this far and are excited about the opportunity, but are missing some of the experiences we’ve listed, we strongly encourage you to apply regardless. • We’ll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have, • The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you, • Finally, we’ll organise some sessions with some team members from inside and outside Product & Engineering for a few conversations about how we work together and what to expect day-to-day. You’ll also have the opportunity to ask them questions directly For more info, feel free to reach out to George Cleal, our Head of Product. We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role, the company, or the interview process, please let us know and we’ll be happy to answer.

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio’s next Technology Partner Alliance Manager, EMEA About the job This position is needed to create, refine and execute the Twilio Technology channel strategy in key selling markets across EMEA. Reporting into the Global Head Technology Alliances you’ll recruit, train and engage partners to recommend Twilio to their customers. To engage partners you’ll leverage your skills to craft joint demand generation strategies and drive ROI with our partner marketing team. You will lead joint business planning and drive execution across cross-functional teams to deliver partner-sourced and partner-influenced revenue. This includes activating sell-to, sell-with, and sell-through motions that generate measurable impact. Responsibilities In this role, you’ll: • Develop, refine, and execute the regional partner strategy to support Twiliot’s growth across the technology ecosystem, • Own strategic relationships with key technology partners, driving partner-sourced and influenced revenue through field alignment and enablement, • Define and execute joint business plans and go-to-market motions with partners, including enablement, lead sharing, marketing, and pipeline development, • Conduct territory and opportunity planning with Twilio sellers and partner teams to identify and prioritize high-impact initiatives, • Support and track performance of co-sell and sell-with motions, ensuring accurate attribution of partner-influenced revenue and incentive-based activity, • Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage, • Educate and activate partner field teams on Twilio’s platform, with a focus on value proposition, integration use cases, and market differentiation, • Lead internal enablement efforts, ensuring Twilio CSMs and field teams understand how to leverage partners to drive customer success and revenue, • Collaborate with Marketing to develop and execute joint campaigns, secure MDF funding, and drive demand generation activities, • Build strong relationships across internal functions—Sales, Marketing, Product, Services, and Partner Operations—to align on strategy and execution Lead quarterly business reviews (QBRs), executive alignment meetings, and regular performance check-ins with partners • Support onboarding of new partners aligned to strategic gaps and whitespace opportunities in the ecosystem Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 4–6 years of experience in partner management, strategic partnerships, business development, or management consulting, • Proven track record of exceeding revenue targets and driving measurable business outcomes through partner ecosystems, • Demonstrated success in building and scaling strategic partner programs that deliver long-term revenue growth and customer impact, • Strong analytical and data-driven approach; able to make decisions based on insights and continuously optimize partner performance, • Deep domain expertise in advertising, data infrastructure, and/or marketing technology, • Familiarity with complex solution selling processes; skilled at building consensus and executive-level relationships, • Excellent cross-functional collaboration skills; comfortable navigating ambiguity in a fast-paced, high-growth environment, • Self-starter with strong organizational skills and a bias for action, • BA/BS degree required; MBA is a plus but not required Desired: • Excellent written and verbal communication skills with strong executive presence, • Proven ability to influence and build trusted relationships across all levels of an organization, both internally and externally, • Familiarity with API-first, developer-centric platforms and modern data stack technologies, • Understanding of CPaaS, CCaaS, VoiceAI, CDP, or marketing automation tools and how they fit into enterprise technology ecosystems, • Experience in high-growth, fast-paced SaaS environments with demonstrated adaptability and resourcefulness, • High energy, collaborative mindset, and a willingness to travel as needed to support partner engagement and field activities Location This role will be remote AND based in the UK. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. The Edibles Category Owner will spearhead the strategic and operational success of the Edibles product line at Notpla. This category includes Ohoo, edible films, and pipettes, among other innovative products. This is an exciting time to join Notpla, right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. The Category Owners report directly to the CEO’s & Co-Founders, whilst being heavily supported by our Head of Product Portfolio and our CRO. You will work closely with the Technical Category manager for the edible packaging category, working with them in a “co-founder” type capacity to drive the category’s vision-setting, strategy formulation, and category performance ownership Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies ,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment.. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. The role encompasses vision-setting, strategy formulation, and category performance ownership. The role of Edibles Category Owner represents a unique opportunity to lead and shape the category from its foundation, defining business opportunities and driving forward innovation within the edible packaging space. The Edibles Category Owner will act as a steward of cohesive growth and a champion of sustainability and customer experience within this pioneering category. We are looking for a Results driven, collaborative leader who is willing to take on full accountability for the category's success. You will have to be able to combine strategic vision, whilst focusing on measurable goals, using your leadership skills to foster teamwork and align a multifunctional group to achieve its goals. You will need to have prior experience in a Product Manager/Category Owner type role, preferably within the packaging, food or FMCG space. Alongside this you will need to have a demonstrable track record of delivering commercial success, owning the business development process from cradle to grave. You will also need to have strong financial acumen, owning the categories P+L and forecasting models. Alongside all of the above, your day to day responsibilities will include: Oversee the strategy for the entire Edibles product line, balancing short-term execution with long-term growth objectives. Develop and track category KPIs, focusing on measurable outcomes such as product adoption, customer satisfaction, and revenue growth. Identify new business opportunities within the Edibles category, targeting strategic markets and segments. Create and maintain a robust pipeline of leads, transforming prospects into recurring customers. Negotiate and secure long-term agreements with key accounts, ensuring sustained revenue growth and customer retention. Oversee the end-to-end product lifecycle for edible products, from development to launch, ensuring successful execution across all touchpoints, including marketing, pricing, distribution, and customer support. Work closely and collegially with a small but highly skilled team, including a technical project manager and a food scientist, fostering a spirit of collaboration. Collaborate with engineering, chemistry, design, commercial, and finance teams to achieve category goals. Develop and nurture strong relationships with key customers to better understand their needs and create customer-centric solutions. Partner with industry suppliers to ensure a reliable and innovative supply chain for the Edibles category. £45,000 - £60,000 + EMI Share Options

Job Title: Product Owner - 12-month fixed term contract Location: Remote, UK Reports to: Product Manager Work schedule: Mon – Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Product Owner will work with the product(s) and project(s) that are assigned to you as part of your portfolio. You will be considered a “details” person. You will work with your assigned Product Manager to build products from existing ideas and promote new ideas based on your product experience and your contact with customers. You must possess a unique blend of business and technical savvy; ability to see a big picture vision and help drive to make that vision a reality. You must enjoy spending time in the details of a product and to understand its problems and find innovative solutions. Most importantly, you must be able to lead a product backlog and plan and ensure their execution and success. You are the liaison between Product Management and Development. The ideal candidate will be able to communicate effectively, be highly detail-oriented and have a passion for learning about the products and determine how best to improve them. Your Responsibilities: • Manage and prioritize a product backlog that defines the strategic work to be completed that will be shared internally and drives the development work that will be done for the product., • Gather, define and write up the product and services requirements; getting input from customers, prospects, partners, sales, development, external market trends and competitors in defining a cohesive set of product requirements and features that are market-driven and can be feasibly delivered., • Produce Business Requirements Documents, Business Cases, Product Release Plans and other documents as required., • Promote high standards and innovation in product changes and new features., • Define the product release cadence with the Product Manager and ensure that releases are done properly, on time and on budget., • Be hands on in approach and help fill gaps as required for the product success., • Provide input on how resources should be allocated across product initiatives., • Proactively identify risks, concerns, issues, and intervene as required to ensure that product releases remain on track., • Proactively identify, intervene and mitigate significant product risks., • Provide release progress updates to Product Manager and/or stakeholders., • Responsible for helping onboard new staff and providing them initial knowledge of the product., • Work with all the teams related to the product that they are following VitalHub’s defined standards, best practices, and processes., • Answer product-related questions from the Sales, Business Development, Marketing and external Business Partner organizations., • Ensure that the professional services, sales, development and customer support have all the product information and understand product releases to ensure product success., • Ensure the product requirements are effectively communicated throughout the respected teams., • Build solid client relationships prioritizing client satisfaction. Be a client advocate., • Help with technical presentations and product demonstrations at customer briefings, industry conferences, and other public-speaking forums., • Ensure that all product team members are happy, productive, and valued team members. Essential Experience: • Demonstrable experience as a Product Owner, Scrum Master or Business Analyst, • Excellent written and verbal communication skills., • Experience working across the full product development lifecycle and coordinating UAT phases with business users., • Experience of writing requirements documentation/stories, • Experience of working closely with developers and business users in a highly collaborative environment, • Experience of working in agile development teams, • Experience of using defect tracking and test management tools such as JIRA, Zephyr, confluence., • Experience in requirements management, • Ability to learn product configurations and train internal stakeholders or customers Nice to Haves: • Strong analytical and problem-solving skills., • Excellent Teamwork skills with proven ability to influence cross-functional teams without formal authority., • Active listening skills and multi-tasking capability, • Project Management experience or relevant qualifications, • Technical product knowledge or domain expertise, • Market research and competitive analysis skills Our Interview Process: • Initial screening call with the Talent Team, • Virtual Interview with the Product Manager – verbal and technical assessment, • Virtual Interview with the Head of Product Management & Head of HR As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

As the Go-To-Market (GTM) Project Manager, you will be responsible for driving key initiatives, optimizing processes, and overseeing cross-functional projects that enable Intigriti to scale efficiently. Your mission is to ensure projects, campaigns and outreach activities are synchronized, well-executed, measurable and effective. You will do this by coordinating efforts across Sales, Marketing, Customer Success, Enablement and Revenue Operations. This is a new role within the business, so we are looking for a self-starter who is willing to get hands-on with projects from the outset and show independence in their work. The role is an ideal opportunity for someone who embodies our value of ‘Focus on impact’ and isn’t afraid to push forward an agenda of change. It requires exceptional leadership, strategic thinking and the ability to influence and coordinate across various departments. You will report to the Head of Revenue Operations, while also maintaining a close working relationship with the Heads of Sales, Marketing and Customer Success (CS) to deliver on the visions of the CRO and CEO. • Owning the project management of GTM campaigns and initiatives from ideation through execution, measurement, and retrospective., • Acting as the central liaison between Sales, Marketing, Customer Success, Enablement and RevOps to align priorities and messaging for an ongoing cadence of campaigns., • Holding regular GTM planning sessions and ensuring transparency across teams on key projects., • Keeping each team accountable for their deliverables, timelines and results., • Tracking and reporting on campaign and program effectiveness in generating pipeline, closing new business, retaining customers, and expanding accounts., • Running workshops and analyzing data to identify opportunities for future initiatives., • Creating business cases, project initiation documents and requirements lists, then translating them into tasks and plans with timelines for the project teams to complete., • Documenting new and existing processes across the GTM team, whilst providing strategic guidance to revenue leaders and offering creative ideas for improving processes., • Implementing new tools, administering our existing tech stack and maintaining vendor relationships., • Coordinating projects between GTM teams and others, such as Finance, Legal, Product and Engineering., • 3+ years’ experience in project management or program management, ideally in a B2B SaaS organization., • Strong organizational, planning, and communication skills, ideally with a knowledge of Agile project management methodologies such as SCRUM, Agile DSDM or similar., • Curiosity with an analytical mindset., • Experience using data to drive decisions and measure impact., • Proven track record of working with and influencing senior stakeholders., • Confidence in translating stakeholder vision into results with minimal supervision., • Proficiency in building business cases, initiating projects and documenting clear business requirements., • Familiarity with GTM tech stack (CRM, marketing automation, customer success platforms) a plus., • Cybersecurity knowledge or experience is a plus.✅ Competitive salary and uncapped commission. ⏰ 26 days of annual leave and Bank Holidays ⭐ Top-notch Private Healthcare and Health Cash Plan ⭕ Hybrid working model ☕ Initial home office budget ✈️ 2-month work abroad policy ✍ Great training and yearly learning budget ⌛ Employer pension scheme ❇️ Enhanced maternity pay ⛹ Social activities and team outings ✨ Referral bonus ❓ Employee Assistance Program ⚡ Great hardware and access to the best tools to be successful in your role ☎️ Mobile subscription contributionHere are some great benefits of joining our team: • Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty., • We provide a clear career path and learning budget to help set you up for success., • Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living., • Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion., • We are the proud winners of the Deloitte Rising Star award in 2020 and the Deloitte Fast 50 award in 2021., • We’re backed by top investors who are enabling us to grow internationally.

Solution Designers 6 month FTC with potential to extend Salary: £60,000 - £70,000 (depending on level of experience) Per Annum Pro rata Location: Warwickshire (1 day a week onsite, rest remote working) Keywords: Solutions Designer, Systems Designer, Business Systems Analyst, Technical BA, Application Designer, Systems Analyst, Technical BA, Systems Design, Guidewire, Agile, SDLC, UX, Wireframing, Prototyping, UML, ITIL, Financial Services, Insurance Due to increased customer demand from our key clients, TXP are expanding their Business Analysis capability; and we're currently hiring accomplished Technical Business Analyst's/IT Solutions Designer's on a 6-month FTC (Fixed Term Contract) to join our thriving team in 2025. We are seeking well-rounded and seasoned UK based IT Systems Designer's who can travel to our impressive client's Head offices in Warwickshire. Role - • A great opportunity to help design our client's IT applications, • Provide key input into the creation and maintenance of design patterns The purpose of the role is to collaborate with internal teams and external partners to design, prototype and guide the delivery of elegant solutions that meet the needs of the user, comply with design principles, and fall within Brand Guidelines. You will communicate design solutions to delivery teams and stakeholders, supporting problem solving, gaining consensus, and helping to facilitate the build process. Fully understanding, evaluating, and challenging IT system requirements from Subject Matter Experts, you will ensure that they are complete and provide sufficient clarity to produce fit-for-purpose low-level solution design documents and enable accurate IT solution development estimates. You will define all potential options for the end-to-end solution and make reasoned recommendations as to the suitability of options, ensuring Solution Design Leads and Solutions Designers are fully prepared to enable evidence-based decisions at the relevant boards. You will build effective relationships with internal stakeholders and outsourced service providers to ensure the efficient and effective delivery of Group IT and the team's activities. You will provide key input into the creation and maintenance of design patterns, facilitating best practice. You will facilitate and support the transition of the solution into business-as-usual and assist in resolving live technical incidents and system problems as and when required. The successful candidates will have the following experience - • Extensive relevant and demonstrable experience of IT system design and analysis, • Software life cycle experience - SDLC, • Strong stakeholder management skills, • High level design docs, • Some experience of UX design, • Experience of prototyping/wire framing - be able to design, • Experience of UML, • ITIL awareness, • Experience of various software development methodologies, • Software development background ideal, • Experience in a Financial services, insurance, investments and/or pensions environment We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

The role We encourage collaborative engineering practices rooted in Extreme Programming (XP) such as pair programming, making overlap with our UK-based engineers highly preferable (GMT+0 to GMT+2). We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature-related risks, helping businesses across sectors - from mining and renewable to CGS and financial services - make smarter, more sustainable decisions. As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation to industry. Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature. We are looking for an experienced full-stack Product Engineer to join our collaboration-first product engineering team. You'll join a team of seasoned engineers delivering end-to-end features across the entire stack that powers our transformational biodiversity platform. You won't just be writing code; you will be solving user problems, shaping the roadmap, and taking features from an initial concept through to a live product. Design, build and scale geospatial systems. Collaborating with domain experts across Engineering, Product, Data, Bioinformatics and Nature Strategy, you will translate complex requirements into seamless user experiences. You will help define and run experiments, practice rigorous iteration, and incrementally enhance our ability to build and evolve systems that store, compute and visualise geospatial and other nature-related datasets such as eDNA and bioacoustics. Influence technical strategy and make decisions in ambiguity. You will drive foundational work across product and engineering, helping our teammates navigate various data engineering challenges, guiding technology choice and adoption of best practices. This includes designing and delivering scalable, cloud-based systems and leveraging AI to accelerate development. Contribute to the sustainable delivery of quality software. You will produce well-tested, maintainable code across infrastructure, backend and frontend — using Go or Python on the back-end and React and TypeScript on the front-end — balancing quality with impactful velocity, through both pair programming and peer-reviewed development. Champion engineering fundamentals. You will help the team continually raise the bar through code review, open discussion, and by leading by example. When we move fast and keep scope lean, it's the scope that shrinks, rather than the quality. Support our customers. We believe in owning what we build. You will help define what success looks like for the features you ship, setting the right targets, alerts, and thresholds to catch problems before our customers do. You will participate in an on-call rotation to support issues as they arise, and actively work to reduce the repetitive, manual toil that slows the team down and limits our impact. Support our teammates. You will have ample opportunities to mentor other engineers as they build their skills and experience. You'll do so through pair programming, code reviews, daily communication with your team, giving and receiving thoughtful feedback, and helping your teammates grow. You have a strong sense of what good engineering looks like and can articulate and coach that, helping the team build not just their technical skills, but their engineering instincts. About you What you'll bring A love of nature. We are mission-driven, with a deep affinity for the protection of biodiversity and natural systems. To make hard things happen, our team puts mission over ego. You find purpose not only in your own growth but in stopping climate change and biodiversity collapse. Experience with scalable data processing. You have led the design and implementation of concurrent, scalable and reproducible data workflows, are familiar with the challenges of data-intensive systems, and can advocate for best practices across pipelines and distributed compute. The systems you build enable rapid feature development without accumulating the debt that slows teams down. Familiarity with geospatial concepts. You may not be a geospatial expert, but you're comfortable discussing the differences between vector and raster data and applying these to the design of geospatial data pipelines and storage. A strong sense of collaborative teamwork. You believe that the best outcomes come from working closely together, not just splitting tickets and syncing up at standup. Through pairing, shared ownership, and genuine investment in your teammates' growth, we deliver better software, spread knowledge more effectively, and build a team where everyone can do their best work sustainably. You act as a bridge between technical and non-technical stakeholders, bringing clarity to requirements and trade-offs, and helping everyone move in the same direction. Technical fluency across the stack. You are comfortable working across the full stack, from back-end data pipelines and APIs through to intuitive, responsive front-end interfaces. You go where the work is, not where your comfort zone is, and you care about the experience as much as the implementation. Comfortable supporting production software. You have experience shipping to production, investigating and triaging issues in deployed code, and have opinions about making on-call an effective and positive experience. When you ship, you ship with confidence, delivering tangible value and keeping the team moving forward. An adaptive and curious mindset. You are comfortable pivoting in response to new insights and don't wait to be pointed at problems. You proactively identify opportunities for improvement and take ownership of driving them forward, because you care about the product, not just your slice of it. A focus on customer value. You will look beyond the ticket and have the experience to keep things simple, revisit scope, and work in small iterations — never losing sight of the problem you were meant to solve. You are interested in how customers use the platform and are willing to iterate rapidly based on feedback and usage data. Clear and open communication. We consider clear and thoughtful communication a fundamental engineering skill and a strong predictor of future impact. You demonstrate this in your contribution to documentation, collaborative problem-solving, and willingness to give and receive feedback. Don't hesitate to apply despite only ticking some of these boxes. Our strength is in our diversity, and we look for individuals who bring something new to the team, whether it’s background, skill, or perspective. Though we are on the lookout for a Senior engineer, a pathway to Staff level exists for engineers who are willing and able to take on the responsibilities and expectations that come with it. We recommend discussing this pathway with the Head of Data and Engineering and Lead Software Engineer during the interview. What's in it for you Get up every morning knowing that you’re working to stop climate change and biodiversity collapse Competitive Salary Flexible work arrangements Opportunities for professional growth in a high-scaling tech environment. Benefits package (for those UK-based, international benefits will vary) including salary sacrifice pension scheme prioritising sustainability; life assurance; Enhanced annual leave; Cycle to Work Scheme; enhanced family friendly policy; £250 L&D budget to use on our Learning platform, Learnerbly. Why us? At NatureMetrics diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us to the communities we work with. Our values leave no space for stereotypes. We are all unique and pull together for a common purpose. About us Backed by ambitious investors, we're on a mission to make biodiversity measurable at scale to underpin global goals and accelerate finance into nature. NatureMetrics combines tech and AI to derive simple insights from the full complexity of nature on the ground. We're a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact. Join us on this journey!

Business Systems Analyst / IT Applications Designer 6 month FTC with potential to extend Salary: £60,000 - £70,000 (depending on level of experience) Per Annum Pro rata Location: Warwickshire (1 day a week onsite, rest remote working) Keywords: Solutions Designer, Systems Designer, Business Systems Analyst, Technical BA, Application Designer, Systems Analyst, Technical BA, Systems Design, Guidewire, Agile, SDLC, UX, Wireframing, Prototyping, UML, ITIL, Financial Services, Insurance Due to increased customer demand from our key clients, TXP are expanding their Business Analysis capability; and we're currently hiring accomplished Technical Business Analyst's/IT Solutions Designer's on a 6-month FTC (Fixed Term Contract) to join our thriving team in 2025. We are seeking well-rounded and seasoned UK based IT Systems Designer's who can travel to our impressive client's Head offices in Warwickshire. Role - • A great opportunity to help design our client's IT applications, • Provide key input into the creation and maintenance of design patterns The purpose of the role is to collaborate with internal teams and external partners to design, prototype and guide the delivery of elegant solutions that meet the needs of the user, comply with design principles, and fall within Brand Guidelines. You will communicate design solutions to delivery teams and stakeholders, supporting problem solving, gaining consensus, and helping to facilitate the build process. Fully understanding, evaluating, and challenging IT system requirements from Subject Matter Experts, you will ensure that they are complete and provide sufficient clarity to produce fit-for-purpose low-level solution design documents and enable accurate IT solution development estimates. You will define all potential options for the end-to-end solution and make reasoned recommendations as to the suitability of options, ensuring Solution Design Leads and Solutions Designers are fully prepared to enable evidence-based decisions at the relevant boards. You will build effective relationships with internal stakeholders and outsourced service providers to ensure the efficient and effective delivery of Group IT and the team's activities. You will provide key input into the creation and maintenance of design patterns, facilitating best practice. You will facilitate and support the transition of the solution into business-as-usual and assist in resolving live technical incidents and system problems as and when required. The successful candidates will have the following experience - • Extensive relevant and demonstrable experience of IT system design and analysis, • Software life cycle experience - SDLC, • Strong stakeholder management skills, • High level design docs, • Some experience of UX design, • Experience of prototyping/wire framing - be able to design, • Experience of UML, • ITIL awareness, • Experience of various software development methodologies, • Software development background ideal, • Experience in a Financial services, insurance, investments and/or pensions environment We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. We are looking for a Senior Product Marketing Manager to join EDQ's Global Product Marketing function. Reporting into the Head of Global Product Marketing, you will work with Global Product & Partnerships, regional Product Marketing, Sales, Partnerships, Marketing and Consultancy teams globally to increase revenue through content strategy, product go-to-market planning and execution, and supporting expansion and partner solutions / packages for our data intelligence products. You will partner with cross-functional stakeholders. Create compelling value propositions and solution packages to increase growth through new partnerships and industries. You will develop an understanding of our market segments, competition, and buyers by applying insights from internal and external sources to create value propositions, positioning, and messaging which resonates with buyers. Deliver compelling content to support the customer journey. Establish a feedback loop with customers to improve our products and messaging. Build narrative grounded in the voice of our customers. You will create go-to-market strategies for new products and features including content creation, sales enablement, competitive and market intelligence, collaborating with regional Product Marketing and Marketing Communications teams, to drive demand and customer adoption. Demonstrable experience in Product Marketing, Product or Marketing role, ideally in technology or financial services industries Proven experience in value proposition and messaging development, content creation, and go-to-market execution Customer and market-centric approach, passion for understanding customers and their needs Agility to anticipate and adapt to shifting priorities Expertise in distilling technical concepts into clear and concise narratives to communicate with customers and partners Strong ability to collaborate with stakeholders from various disciplines and levels Exceptional organisational skills to manage projects of all sizes Analytical and results-driven Benefits package includes: Hybrid and flexible working. Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-GN #Hybrid Experian Careers - Creating a better tomorrow together _

HELLO, WE’RE TIPJAR TiPJAR exists to make appreciation fair, transparent, and direct and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. THE ROLE As our Content Marketing Manager, you’ll be responsible for owning all content the TiPJAR brand releases, shaping how we speak to the world, and ensuring an ‘always on’ programme of comms to our various communities. You’ll craft compelling content for CRM, social, website and beyond, champion our brand narrative, and ensure our voice is consistent, clear, and bold across every channel. You will also be given the chance to own and lead a dynamic, varied range of content, utilising multiple forms including animation, film, long-form written and short-form video & written content. You’ll listen to community trends and feedback, and use these insights to inspire and inform our marketing strategy. This is a hands-on, dynamic role perfect for someone with 3–5 years of experience looking to make a visible impact in a fast-growing tech business. What You’ll Be Doing Day to Day: • Lead on all brand content and communications, ensuring clarity, quality, and impact., • Own social channels, determining content strategy, developing content plans, and delivering the output, • Collaborate with Marketing, Product, Sales, and Leadership to deliver projects that move the business forward., • Own the content calendar and communication frameworks, improving them as we scale., • Create and manage content across digital channels, including website, social, email, blog, PR and customer comms., • Craft compelling stories, from product updates to case studies to webinars to thought leadership., • Support internal communications, helping teams stay aligned and informed., • Report on and analyse results, and inform strategy., • Engage and manage third party suppliers and nurture these relationships to maximise results., • Be curious, proactive, and bring fresh thinking to every problem., • Support and represent the business at events, meeting prospective customers and partners, and capturing content., • Communicate openly and proactively with colleagues, partners, and customers, and contribute to a culture where we take on challenges head-on, and celebrate progress together. What You Bring • 3–5 years’ experience in content creation, marketing, communications, or a related field., • Competent in working with stakeholders across the business, including senior leaders., • Keen eye for detail and strong, creative writing skills, • Experience managing content schedules, campaigns, or digital channels., • Excited to work in a fast-moving, scaling environment. A collaborative mindset and the initiative to run with your ideas. • Alignment with our values and our mission to build TiPJAR., • Experience in marketing & communications within B2B, SaaS or tech is a plus How We Measure Success • High-quality content and communications that measurably support growth and impact., • Clear reporting of key metrics such as social insights, website metrics, and business growth., • Clarity, consistency, and effectiveness of messaging across all channels., • Contribution to team culture, collaboration, and energy., • Positive feedback from colleagues, partners, or customer. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success Is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise - A 60-minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

We’re looking for a hardworking, driven and passionate candidate to join our team as we continue our growth in 2025, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us. This is a fantastic opportunity to join one of the fastest growing holiday management companies in the UK. Reporting to the Sales Director you will be an ambitious and energetic individual who will help the business to expand its clientele and be the ambassador for Host & Stay and its brands across Norfolk. You will be front of the company and will have the dedication to create and apply an effective sales strategy. The goal of the Property Consultant is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. The Property Consultant helps the business obtain better brand recognition and financial growth. You will coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. The Property Consultant is often the first point of contact a new potential client will have with our company when they are seeking information about what we offer. You will need to build long-standing and successful relationships with clients and have a clear, decisive way of communicating to adapt solutions for different needs on behalf of the clients ensuring our existing owners receive a market leading service to maximise retention. This is a hybrid role, and the successful candidate will work mainly from home and ideally reside locally to the area they will be responsible for. Pay & Rewards: Starting salary will be in line with experience and skill set, with base rate starting from £28k, with the potential earnings of £75k with the bonus structure and a £4k car allowance. • Bonus Structure, • Company Events, • Wellness programme, • Employee Discount, • Company Car, • Health Cash Back Plan, • Death in Service, • Pay Protection And Day to Day? …….. You will be responsible for: Owner and Property Recruitment • In line with the portfolio and recruitment plan, recruit new owners and properties by optimising the conversion of head office leads and the generation of self-sourced leads., • Passionately sell the brand and business negotiating the best commercial terms with property owners in line with company guidelines., • Maximise the commercial ‘opt ins’ with new and existing property owners, improving property margin and commercial success of each property., • Promote the benefits of the dynamic pricing model and provide accurate pricing data., • Promote our property management offering where it is featured to increase penetration across the portfolio., • Work collaboratively with colleagues in our offices to ensure all leads and sales opportunities are maximised. Owner Retention • Build long-term relationships with new and existing customers ensuring every touchpoint delivers a market leading experience and leads to retention., • Carry out owner business review meetings and quality assessments in line with company guidelines and timescales ensuring both the owner and business have the information to maximise the commercial opportunity., • Area and Business Development, • Design and implement a series of engaging & market leading tactical in-resort/territory promotional campaigns, network smartly and intensively undertaking any necessary recruitment activity., • Establish a strong presence in the estate agent and rural community as the face of Host & Stay to be the go to holiday rental agency of choice. To be considered for this role you MUST have the following skills: • Strong negotiation and influencing skills., • Full UK Licence, • Passionate about sales and customer service., • An efficient communicator with a professional and customer orientated approach., • Confident to challenge and approach conversations in the right manner., • Ability to build rapport and build relationships with customers and stakeholders., • Excels at multi-tasking, is organised, and has good time management., • Good commercial and business awareness., • Strong analytical skills to evaluate data and to make recommendations., • Proven working experience as a business development manager, sales executive, or a relevant role., • Proven sales track record., • Experience in cold calling desirable, • Market knowledge., • Being a self-starter is a must., • Be able to work remotely., • Full driving license (if you have a disability, we will explore reasonable adjustments with you). Who is Host & Stay? Host & Stay is based in Saltburn-by-the-sea and provides full-service holiday home property management to over 1100 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age-old industry. Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We’re on a mission to make the UK one of the most popular, guest centric holiday destinations in the world – but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive. We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do. Any Questions? If you have any questions about the recruitment process, or you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: _ - we will be happy to help! We are proud to be a Disability Confident Employer.

Role: Linux DevOps Engineer Salary: £75,000 WFH: Fully Remote (must be able to travel to London data centres occasionally) Overview Our client is a leading audio streaming technology company, enabling global distribution and monetisation of live and on-demand content for major media networks, broadcasters, and government agencies. Delivering billions of listening hours annually, their intelligent infrastructure powers some of the most recognisable names in radio, podcasting, and live event broadcasting. They are now hiring a Linux DevOps Engineer to support a hybrid migration journey from on-premise data centres into AWS and to help maintain 24/7 streaming services at scale. Key Responsibilities • Support and maintain Linux-based infrastructure across two UK data centres, • Assist in migrating applications and services into a hybrid cloud environment (AWS), • Use Infrastructure as Code tools (Terraform, Ansible) to manage environments, • Help automate deployment pipelines and ensure system observability, • Act as escalation point for infrastructure-related support tickets, • Collaborate with engineering and customer success teams to support streaming platform uptime Ideal Candidate • Strong Linux systems engineering and troubleshooting experience, • Confident with IAC tools like Terraform and Ansible, • Understanding of hybrid environments (on-prem + AWS cloud), • Previous exposure to live production, broadcast, or 24/7 service environments, • Comfortable with occasional out-of-hours maintenance and data centre access, • Driving licence required due to physical server access needs, • Proactive, flexible and calm under pressure Tech Stack / Tools • Linux, • Terraform, • Ansible, • AWS (Hybrid migration underway), • Monitoring & observability tooling Benefits • £75,000 base salary, • Time off in lieu for any out-of-hours work, • 25 days holiday, • Fully remote working (must be within travel distance to London), • Dynamic and varied role in a high-performance media infrastructure team, • Opportunity for international travel (e.g., Poland sites), • Involvement in high-scale broadcast and streaming environments Interview Process • Culture & Intro - with Managing Director, • Technical Interview - with Head of Infrastructure, • Final In-Person - with key team members

Head of Sales The role offers a competitive salary, a performance-based bonus scheme, a company car, and a comprehensive benefits package. Leeds Our Client This UK-based business has over 40 years of experience supplying the automotive, repair, and maintenance industries. Operating from a purpose-built facility in Leeds, it stocks an extensive range of product lines. With a focus on consumables such as fasteners, electrical components, air-line systems, and clips, the company is ISO 9001 accredited and committed to delivering high-quality, reliable products to a wide network of industry customers. The Role This national role will focus on driving both existing customer relationships and new business development, with a 50/50 split across account management and new customer acquisition. Reporting to the Directors, the successful candidate will oversee a team of National Sales Managers and collaborate closely with the Sales Office Manager. They will be instrumental in achieving commercial targets, expanding market share, and ensuring exceptional customer service delivery. The ideal candidate will be a dynamic, self-motivated sales leader with a strong grasp of the MRO (Maintenance, Repair, and Overhaul) market. They will be confident in managing teams, developing sales strategies, and building long-term customer relationships across multi-site accounts. A natural communicator, they will bring energy and discipline to the role, with the ability to influence at all levels and a passion for customer-centric selling. Candidates must demonstrate a solid track record in field-based sales and business development, ideally within the automotive or industrial consumables sectors. Strong commercial acumen, people management experience, and the ability to drive performance are essential. Proficiency in CRM systems, excellent interpersonal skills, and a professional approach to sales are key requirements. To Apply This is an excellent opportunity in an established, reliable and customer-orientated business. Interested parties should apply accordingly or contact John Pease in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

About the role Duvo helps large enterprises actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k–€250k ARR and grow from there. A lot of our pipeline comes through partners — consultancies, SIs, technology platforms. They need to sell Duvo with confidence: sharp demos, clear positioning, smooth onboarding for their clients. We're hiring a Sales Enablement Manager to own the enablement lifecycle for the partner channel — how partners learn to sell Duvo, how their clients experience the product, and how feedback loops back into what we build. You'll report to the Founding Head of Partnerships & Ecosystem and work daily with Product, Sales, and Marketing. What you'll do Own the sales process for partner-led deals. From first partner introduction to closed deal. Build the training that gets partners productive fast — product knowledge, use case positioning, objection handling, competitive differentiation — and the practical materials behind it: playbooks, reference guides, modules, video walkthroughs. Run enablement sessions tied to live pipeline, not abstract theory. Own the demo experience. Make it sharp, relevant, and repeatable for partner-led conversations. Build demo environments that are current, compelling, and self-serve where possible. Make sure partners can run effective demos without us in the room. Refine onboarding for partner-sourced deals. Reduce time to first value, identify friction points, and tighten the handoff between partner, sales, and delivery. Make sure each new customer experience is better than the last. Close the feedback loop. Systematically capture feedback from partner-led demos, onboarding, and early engagements. Feed insights back to Product, Marketing, and Partnerships so that what partners and their clients say actually changes what we build. Track and report the KPIs that matter — partner ramp time, demo conversion, onboarding satisfaction, deal velocity. Grow the scope as the channel matures. Pipeline forecasting for partner-sourced deals. Post-sales support structure for partner-originated customers. Enablement for new markets as partnerships scale geographically. Who you are 3–5 years in sales enablement, pre-sales, solutions consulting, or customer success at a B2B SaaS company. You've owned demo and onboarding processes — built or significantly improved them, not just run them. You understand enterprise sales cycles and how partners sell technology to their clients. Hands-on. You'll run a demo, sit in on a customer call, and build a training module in the same day. Analytical. You read pipeline data and turn it into actionable enablement priorities, not slides. Comfortable working across functions. You'll collaborate daily with Product, Sales, Partnerships, and Marketing. Fluent English. Additional European languages are a plus. Nice to have Experience in Retail, FMCG, or CPG verticals, or in enterprise automation. Experience enabling a partner channel specifically — not just a direct sales team. What we offer Competitive salary and equity. We share comp ranges on the first call. Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers. Certifications: SOC 2 Type II, ISO 27001, ISO 42001, GDPR compliant. The partner enablement function is yours to build. A dedicated demo team to collaborate with, a growing partner ecosystem to enable, and direct access to leadership. If you've been waiting to own the whole thing rather than run someone else's playbook, this is it. Remote across Europe, with occasional travel to partners and quarterly offsites in Prague. How we hire 1. Recruiter screen, 2. 45 minutes with the Head of Partnerships on the company and quick intros, 3. 45 minutes with the Head of Partnerships going deep on your background, 4. Working session: you walk us through how you'd ramp a new Big4 partner from signed agreement to first independent demo in 30 days, 5. Founder interview We try to close the loop in under three weeks. If this is the kind of problem you want to spend your time on, get in touch.

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in London, UK to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at _. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more!

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Role: Director of Careline Location: Office based role. Ringwood, Hampshire Reporting to: Managing Director About the Role Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40,000 connections. This is a newly created position, established in response to the continued growth of the business. This is a pivotal strategic leadership role with responsibility for developing the Careline proposition, strengthening client and partner relationships, driving service growth and ensuring operational excellence. Working closely with the Managing Director and senior leadership team, you will help set the direction for Careline, identify opportunities for expansion and innovation, and ensure the service continues to deliver outstanding outcomes for customers and external contract partners. As Director of Careline, you will lead a dedicated team of 40 Colleagues responsible for providing 24-hour emergency response, customer support and monitoring services across our portfolio. Just as importantly, you will bring the ambition, energy and strategic mindset needed to work within a fast-growing business, ensuring Careline is positioned for future growth, commercial success, innovation and long-term customer trust. This role is office based from our Head Office in Ringwood, Hampshire. Role Purpose • Lead the strategic and operational delivery of CEM's Careline service, ensuring a safe, reliable and customer-focused operation., • Create an exceptional customer experience through responsive, compassionate and professional service delivery., • Develop a high-performing and engaged Careline team, fostering a culture of accountability, wellbeing and continuous development., • Drive operational efficiency, service innovation and continuous improvement to enhance customer outcomes and business performance., • Work closely with the Managing Director to shape the future direction of the Careline service, identifying opportunities for growth, technological advancement and service enhancement., • Ensure robust governance, compliance and business continuity across all Careline operations. Key Responsibilities Operational Leadership • Provide inspirational leadership to the Careline management team and wider operational colleagues, creating a culture of accountability, collaboration and continuous improvement., • Lead the day-to-day operation of the Careline service, ensuring consistent achievement of service standards, performance targets and customer satisfaction measures., • Ensure the Careline operation delivers a resilient 24/7 monitoring and response service, supported by effective resource planning and workforce management., • Monitor operational performance through KPIs, customer feedback and management information, using insight to drive continual service improvements., • Champion a customer-first culture, ensuring every interaction reflects our values and commitment to delivering peace of mind., • Ensure appropriate escalation processes are in place for safeguarding concerns, emergency incidents and business-critical events., • Promote colleague engagement, wellbeing and professional development, ensuring managers are equipped to coach, support and develop their teams. Service Excellence & Continuous Improvement • Lead the ongoing development of Careline systems, processes and technologies to improve operational efficiency and customer experience., • Identify opportunities to modernise service delivery through digital innovation, and enhanced reporting capabilities., • Work collaboratively with internal departments to ensure seamless service delivery and excellent communication across the business., • Lead service improvement initiatives, embedding best practice and ensuring lessons learned are translated into operational improvements., • Oversee quality assurance programmes to ensure consistently high standards of customer care and regulatory compliance. Strategic Leadership • Work in close partnership with the Managing Director to develop and deliver the Careline strategy, supporting wider business objectives., • Contribute as a key member of the senior leadership team, supporting organisational planning, performance and continuous improvement., • Develop business cases for investment in people, systems and technology to support future service growth., • Identify opportunities to expand Careline services and enhance value for customers and the wider business., • Build strong relationships with key suppliers, technology partners and external stakeholders to support service development and innovation., • Oversee and strengthen relationships with external clients and contract partners, acting as a senior point of contact to ensure service expectations are understood, managed and consistently achieved. Financial & Commercial Management • Manage the Careline operational budget, ensuring effective financial control and value for money., • Monitor operational costs, resource utilisation and productivity, identifying efficiencies whilst maintaining service quality., • Support the preparation of annual budgets, forecasts and strategic investment plans for the Careline operation., • Ensure contractual obligations with technology providers and service partners are effectively managed., • Ensure external contract KPIs are clearly monitored, reported and achieved, working proactively with clients and internal teams to address performance risks and maintain strong contractual relationships. About You You will be an experienced operational leader with a proven track record of managing large customer service or contact centre operations, ideally within healthcare, emergency response, retirement living, housing, telecare or a regulated service environment. You will be a strategic thinker with exceptional leadership skills, capable of inspiring teams whilst maintaining a strong operational focus. Comfortable working at executive level, you will build trusted relationships across the organisation and confidently influence business direction. You will bring: • Significant senior leadership experience within a customer service, Careline, telecare, contact centre or operational environment., • Experience leading 24/7 operational teams and delivering high-quality customer outcomes., • Strong commercial and financial management experience., • Excellent understanding of operational performance management, workforce planning and service improvement., • Experience of leading organisational change and continuous improvement initiatives., • Knowledge of governance, compliance and risk management within a regulated environment., • Outstanding communication, relationship-building and stakeholder management skills., • A collaborative leadership style with a passion for developing people and creating high-performing teams. How You'll Be Rewarded • Competitive salary, • Company Car benefit, • 28 days holiday + Bank Holidays, • Day off on your birthday, • Excellent colleague benefits including Family BUPA Cover, Health Screening, Group Personal Pension Plan and Life Assurance, • £200 John Lewis vouchers for expectant parents, • Colleague wellbeing programmes and ambassadors About us As part of the Churchill Retirement group of companies, Careline Support Ltd provides a telephone support service to over 11,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. In 2023, Careline were delighted to win the Outstanding Customer Service Award at the industry recognised ARMA awards ceremony, underpinning the great work that our team deliver every day. We are committed to maintaining a first-class level of service at all touch points. The creation of Careline has enabled us to elevate our service and our amazing call handling team ensures that no-one is left alone in an emergency. We are looking for the very best person to join our business and be part of the next exciting chapter. If you feel you have the skills and attributes to make a difference, apply today! We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. JBRP1_UKTJ

Company description At Kalmar, we are moving goods in critical supply chains around the world. As the forerunner in sustainable material handling equipment and services, we set the industry benchmark for a zero-emission future. We are driven by teamwork, innovation, and taking ownership to deliver results. With our global reach and local expertise, our success starts with a strong focus on the customer, ensuring their needs guide our daily work. We are dedicated to respecting others and fostering an inclusive culture where all voices are heard, empowering us to succeed together. With us, your work has an impact. Your work moves the world! Job description Join us and take your career to the next level As a Field Service Engineer , youll handle maintenance, repairs, and troubleshooting on Kalmar and third- party equipment, ensuring peak performance through inspections and routine upkeep. Youll provide exceptional customer service with detailed reports and technical advice, making a real impact while maintaining a safe work environment. Required profile What you bring to the role: Qualifications: NVQ Level 3 (or equivalent) in Mechanical and Electrical Engineering. Skills: Expertise in heavy plant or material handling equipment, with multi-skilled proficiency in hydraulic, mechanical, and electrical systems. Technical Abilities: Proven experience in fault finding and diagnostics, including CANBUS systems and electrical wiring diagrams. Experience: Previous work in a similar role, ideally with Kalmar products. Location: Live within 1 hour commute of Southampton. Adaptability: A head for heights and a readiness to thrive in a fast-paced, dynamic environment. What we offer What we offer you: Competitive Compensation: Enjoy a salary package that reflects your expertise, plus fantastic benefits including a salary-sacrifice pension, life assurance, retail savings, discounts and more. Generous Overtime: Overtime rates starting at time and a half. Work-Life Balance: A 40-hour working week (including travel time to and from home), 33 days of annual leave (including bank holidays), additional leave for long service, and the option to purchase extra days. State-of-the-Art Equipment: Work with the latest high-spec mobile workshop tools and technology, including a fully equipped mobile van and mobile phone. Career Development: Access to excellent training and development opportunities to future-proof your skills. World-Class Support: Full technical and R&D assistance from a leading global manufacturer. Become part of our global network of 1,400+ service engineers, driving sustainable solutions and making an impact worldwide. If youre ready to take your career to new heights, we want to hear from you! Ready to elevate your career? Apply today! Watch this video featuring Andy Ward, our UK Service Hero, as he shares his insights on the incredible impact our technicians make every day: https://youtu.be/0e9DyM3V3Q We reserve the right to close this vacancy early if we receive sufficient applications, so if you're interested, please submit your application as early as possible. It's a requirement of this role that you can prove your right to work in the UK. This can be done with a UK or Irish passport, a share code or eligible immigration documents. Unfortunately, there are no sponsorship opportunities for this role. Contact hrservices@kalmarglobal for a full job description. #KalmarServiceTechnicians TPBN1UKTJ

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi‑asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi‑asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us! Level: 5 Department: Technology Location: Southampton | London Contract type: Permanent Successful candidate will be comfortable engaging with stakeholders at a senior level and ensuring both QIP and QFP business segments and the technology teams are fully aligned. This role will support the Head of Business Technology in the following key areas: • Collaborate with business stakeholders and users to understand their needs and requirements and provide effective and innovative technology solutions that meet or exceed their expectations., • Communicate and align technology strategy and roadmap with business strategy and vision, ensuring that technology solutions are aligned with business requirements and expectations, thus contributing to good customer outcomes., • Assist with management of the budget and resources for the Business Technology function and optimise the return on investment and value for money., • Support the coordination, prioritisation, and visibility of the portfolio of technology projects and initiatives for the business units, ensuring that they are delivered on time, within budget, and with quality., • Ensure the quality, reliability, security, and performance of the business applications, and adhere to the best practices and standards for software development and delivery., • Through utilising best practices this role will ensure technology change is effectively defined, planned, resourced, and delivered in alignment with the overall business unit / function technology strategy. It will be critical to ensure roadmaps and service delivery is aligned to and delivered in accordance with Quilter policy and standards, and community of practice guidelines., • This role will assist in developing the team’s capability and ensure the appropriate balance of skills and expertise to achieve sustainable business performance while actively enabling collaboration across Quilter and building a climate that values diversity of thought and promotes honest and open communication. It will provide effective feedback and coaching through regular check‑ins with team members and identifying development needs to support employees in achieving their career goals., • Act as the senior technology leader for QIP and QFP, executing on the technology strategy, vision and multi‑year roadmap for the area and ensuring it is aligned to the Group technology strategy and business objectives., • Manage the budget for the business area across both run and change, building robust business cases, driving cost transparency, and prioritising investment to maximise value and return., • Be accountable for the ongoing service, stability, availability and operational resilience of the business applications, including major incident and problem management and business continuity for your area of responsibility., • Champion cyber and information security for the area, ensuring solutions are secure by design and that security, data protection and privacy obligations are consistently met by aligning with the cyber security function., • Promote effective data governance and the use of data, analytics and emerging technologies (including AI) to generate insight and improve customer and business outcomes., • Lead the commercial and contractual relationship with key third‑party suppliers and delivery partners, managing performance against SLAs, value for money and delivery commitments., • Ensure technology decisions, controls and outcomes meet the firm’s regulatory obligations – including Consumer Duty, operational resilience and the wider FCA regulatory framework – and consistently support good customer outcomes., • Business leadership and stakeholders across Quilter Investment Platform (QIP) and Quilter Financial Planning (QFP)., • The wider Technology leadership team., • Enterprise and solution architecture, engineering, cyber security, data and service management functions., • Change, portfolio and PMO teams responsible for delivery., • Risk, Compliance, Operational Resilience and Information Security functions., • Third‑party technology suppliers, delivery partners and vendors. You will be able to lead, manage ambiguity and build consensus to deliver new and improved ways of working for our customers. Clarity and impact of communication will be vital in articulating ideas in a compelling manner to technical and non‑technical audiences. This role will need you to be comfortable navigating complex environments, using an analytical approach to identify issues, develop solutions and drive continuous improvement. This role requires someone with exceptional interpersonal skills with the aptitude to build and maintain strong relationships with key stakeholders, colleagues, and suppliers. This will require the ability to influence and persuade others while maintaining the consistent delivery of results and drive of change across teams and with stakeholders. There is a requirement for high energy, drive, and resilience to maintain focus on delivery in a fast‑paced changing environment. You will need to demonstrate credibility, professionalism and strong personal integrity and role‑model the Quilter values – Pioneering, Dependable, Stronger Together. This role will be best suited to those with deep subject matter expertise, both business and technology. You will need a strong technology background, including significant experience managing technical teams and their deliverables. We are looking for someone who has experience driving innovation and challenging the status quo along with credible experience of complex technology delivery. We need someone with proven experience of working with, managing, and delivering through third‑party suppliers while managing across complex applications estates. Excellent stakeholder management skills demonstrating the ability to translate technical and complex challenges into simple, clear updates, issues and/or risks for senior stakeholders. We want someone who can translate highly technical details into a digestible format that can aid decision making. We welcome applications from candidates with a deep understanding of the risk context and risk appetite that teams operate within. This role will be tasked with always ensuring that risk‑based decisions are appropriate for the level of responsibility in the team. This will require considerable experience managing competing priorities and developing innovation‑led strategy. The following outlines the skills, knowledge and experience we are looking for. We recognise that few people will meet every point, so please apply if you have the majority. • Significant experience in a senior technology leadership role (for example Head of, Technology Business Partner), ideally within financial services, wealth management, platforms or a comparable regulated environment., • Proven track record of owning and delivering a technology strategy and roadmap for a business area or function, aligned to commercial objectives., • Strong commercial and financial acumen, including experience of managing technology budgets, business cases and value / return on investment., • Demonstrable experience of leading complex, end‑to‑end technology change and delivery across multiple teams and a complex applications estate., • Experience of managing and delivering through third‑party suppliers, including contract, commercial and performance management., • Sound understanding of enterprise and solution architecture, software engineering practices, service management and operational resilience., • Working knowledge of cyber security, data protection, and technology risk and controls., • Excellent stakeholder management, communication and influencing skills, with the ability to translate complex technical matters for senior, non‑technical audiences., • Experience of leading, developing and coaching high‑performing technical teams, and building an inclusive, collaborative culture., • Understanding of the UK wealth, advice and investment platform markets and their customers., • Experience operating within an agile / product‑oriented delivery model and community‑of‑practice ways of working., • Experience of large‑scale transformation, modernisation or migration programmes., • Educated to degree level in a relevant discipline, or equivalent professional experience., • Relevant professional certifications are welcome (for example in architecture, project / programme / portfolio management, IT service management, agile or security) but are not essential where equivalent experience can be demonstrated. Success in this role will be evidenced through outcomes such as: • Technology strategy and roadmap for the business area defined, agreed and progressing to plan., • Change portfolio delivered on time, within budget and to the required quality, with clear business value realised., • Stable, resilient and secure services, evidenced by agreed availability, incident and operational resilience measures., • Effective management of the technology budget, with demonstrable cost control and value for money., • Strong supplier performance against SLAs and commercial commitments., • Positive stakeholder feedback and demonstrable alignment between business and technology., • Engaged, capable and high‑performing teams, with healthy retention and development., • Consistent delivery of good customer outcomes and adherence to regulatory and risk obligations. We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less‑favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. • Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities., • Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures., • Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation., • Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions., • Holiday: 182 hours (26 days), • Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution., • Pension Scheme: A non‑contributory company pension scheme that can be boosted through personal contributions., • Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children., • Life Assurance: 4x your salary., • Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence., • Healthcare Cash Plan: Jersey employees only., • In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. #J-18808-Ljbffr

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