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Head of customer success jobs in London - Page 2Create job alerts

Are you a business? Hire head of customer success candidates in London

  • Operations Coordinator (Depositing & Dispatch)
    Operations Coordinator (Depositing & Dispatch)
    28 days ago
    £13.75–£14.9 hourly
    Full-time
    London

    Join one of the UK's fastest-growing food businesses. Are you looking for an opportunity to grow your career in a fast-paced, ambitious food business? Do you enjoy leading a team, solving problems on the production floor, and making sure operations run smoothly? If you're passionate about food production, efficiency, and delivering high-quality products to customers, we'd love to hear from you. We're Planthood, one of the UK's fastest-growing health food companies. Our mission is simple: to help people live healthier, happier lives by making delicious plant-based whole foods more accessible. From our production kitchen in East London, we prepare and deliver thousands of meals across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've cooked over 4 million meals, appeared on BBC Dragons' Den, and grown by more than 300% year-on-year. As we continue to grow, we're looking for an Operations Coordinator (Depositing & Dispatch) to take ownership of one of the most important stages of our production process. This is an exciting opportunity for someone who enjoys leading a team, improving processes and making a real impact on the day-to-day success of our operation. Role Overview The Operations Coordinator (Depositing & Dispatch) is responsible for coordinating and leading one of the most important areas of Planthood's production operation. Our production process is divided into two key departments: Kitchen Production and Packing & Dispatch Production. Once our chefs have prepared sauces and meal components, your team takes over. You'll oversee the depositing process, ensuring our chef made sauces are accurately portioned into pouches using our Riggs Autopack depositing machines, before being sealed using our continuous stand-up sealing machine and prepared for dispatch. As Planthood continues to scale, you'll help lead the introduction of our new twin-head depositing machine and support the launch of our hot filling operation, playing an important role in the next phase of our production growth. You'll coordinate a small production team, keep production running efficiently, maintain high food safety and quality standards, and ensure customer orders are produced accurately and on time. This role combines production coordination, team leadership, equipment ownership, food safety, operational reporting and continuous improvement. Working closely with Production, Quality Control, Warehouse and Operations teams, you'll play a key role in ensuring products move efficiently through production and into our customers' homes. Key Responsibilities Production Coordination • Coordinate daily depositing and packing operations to achieve production targets., • Allocate tasks and manage workflow across the team throughout the shift., • Monitor productivity, efficiency and output during production runs., • Adapt production plans in real time to respond to operational changes., • Ensure production plans are completed accurately and on schedule., • Lead by example and create a positive, motivated and accountable team culture. Depositing Operations • Coordinate the daily operation of our Riggs Autopack Model 1000 depositing machines., • Ensure hot and cold sauces are deposited accurately and consistently., • Oversee the sealing process using our continuous stand-up sealing machine., • Ensure packaging, sealing and labelling standards are maintained., • Monitor allergen controls and food safety procedures throughout production., • Minimise waste and maximise production efficiency., • Support new product launches and production trials. Equipment Ownership & Process Management • Become the operational owner of the depositing and sealing equipment., • Carry out machine start-up, shut-down and routine operational checks., • Troubleshoot day-to-day equipment issues and resolve minor faults where possible., • Escalate maintenance issues where required and work with relevant teams to minimise downtime., • Support the implementation of new equipment and production technologies. Dispatch & Stock Control • Coordinate finished goods counts and dispatch readiness., • Ensure products are organised, labelled, counted and prepared correctly for shipment., • Maintain accurate production and dispatch records., • Support stock accuracy and product traceability., • Work closely with the Warehouse and Dispatch teams to ensure smooth operational flow. Food Safety & Compliance • Ensure team adherence to HACCP, allergen management and food safety standards., • Complete and review production records and operational documentation., • Support investigations into quality issues and operational incidents., • Escalate food safety, quality and compliance concerns appropriately., • Maintain audit readiness within the depositing and dispatch areas. Team Leadership & Development • Lead, support and motivate the depositing and dispatch team., • Train and onboard new team members on production processes and equipment., • Monitor team performance and maintain accountability to standards., • Conduct regular coaching and feedback conversations., • Support the development of team capability and future talent. Communication & Stakeholder Liaison • Act as the main point of contact for depositing and dispatch operations., • Communicate effectively with Production, Quality Control, Warehouse and Operations teams., • Use Slack, spreadsheets and production reporting tools to communicate operational updates., • Flag production risks, delays, shortages and operational concerns., • Support coordination across departments to ensure production targets are achieved. Continuous Improvement • Identify inefficiencies and opportunities for improvement., • Drive improvements in production efficiency, workflow and organisation., • Support the implementation of new systems, processes and operational changes., • Contribute ideas that improve productivity, quality and team performance. Key Skills & Competencies • Previous experience in a food manufacturing or production environment., • Experience leading or coordinating a small production team., • Strong organisational and time management skills., • Confident leadership skills with the ability to motivate, coach and support others., • Good understanding of food safety, hygiene and HACCP principles., • Confident numerical skills and ability to work with production targets and operational data., • Good IT skills, including Microsoft Excel or Google Sheets., • Comfortable using communication tools such as Slack and email., • Ability to troubleshoot operational and equipment issues., • Strong communication skills and ability to work across multiple departments., • Ability to manage competing priorities in a fast-paced production environment. Key Behaviours • Strong sense of ownership and accountability., • Leads by example and sets high standards., • Proactive and solutions-focused., • Calm and organised under pressure., • Positive, professional and supportive., • Committed to food safety, quality and operational excellence., • Strong attention to detail., • Open to learning and continuous improvement., • Ambitious and motivated to grow with the business. What We Offer • A chance to join one of the UK's fastest-growing food businesses., • Opportunities to develop your leadership skills and progress your career., • A supportive, ambitious and collaborative team environment., • The opportunity to make a real impact as we continue to grow.

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  • Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    28 days ago
    Full-time
    Ruislip

    Join Our Leading Minicab and Executive Service Team in London! We are a well-established minicab and executive service based in London, operating an extensive fleet across Greater London and the Surrounding Counties. Our company completes over 2,000 to 3,000 jobs every week, and we’re expanding rapidly. We are currently seeking EXPERIENCED, flexible, reliable, punctual, professional, and customer-oriented Minicab CONTROLLERS / Coordinators & Dispatch professionals to join our team. About Us: We are a highly regarded minicab firm known for our exceptional service and commitment to our customers. As we continue to grow, we need dedicated individuals who can help us maintain our high standards and contribute to our success. Minicab Controller / Coordinator Main Duties: Ensure timely dispatch of journeys. Liaise with the Head Controller daily. Monitor staff performance, improve call stats, and reduce drop call figures. Handle interactions with customers and colleagues in a professional and courteous manner. Requirements: • Over 1 year of experience in a similar role is ESSENTIAL., • Proficiency in using the CORDIC & AUTOCAB dispatching system., • Excellent English communication skills and a good telephone manner., • Reliability and punctuality are a must., • A strong team player with a positive attitude., • Comprehensive knowledge of London is crucial. Why Join Us? We offer the best rates of pay in the industry. Our aim is to consistently deliver customer service excellence in the communities we serve. We have ambitious growth plans and require a team of qualified individuals who share our passion for outstanding service. Location Benefits: We are conveniently located near overground and underground stations as well as main bus routes. Parking is available for staff members. Interested in Joining Our Team? Please email us if you are interested in this position. We do not take recruitment phone calls.

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  • Production Supervisor
    Production Supervisor
    28 days ago
    £32000–£34000 yearly
    Full-time
    London

    Department: Production / Operations Reports To: Production Manager Location: Leyton, E10 7QP Hours: Full-Time Salary: £32,000 - £34,000 per annum Are you looking for a new role in an exciting, fast-growing company? Do you enjoy leading teams, solving problems and making sure things run smoothly in a fast-paced environment? Do you want to help transform the health of people and the planet through food? We have the perfect role for you. We're Planthood, one of the fastest-growing health food companies in the UK. Our mission is to help people live healthier, happier lives by eating more plant-based whole foods. We do this from our own London kitchen, where we cook up irresistibly delicious food and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've now cooked over 4 million meals, featured on BBC Dragons' Den, and grown 300%+ year-on-year. As we continue to scale, we're looking for an exceptional Production Supervisor to help lead our production operation. This is a hands-on leadership role at the heart of the business, responsible for ensuring our production team operates safely, efficiently and to the highest standards every day. A key focus of this role will be overseeing the packaging of our meal kit components and managing the end-to-end dispatch process to our third-party logistics (3PL) partner for direct-to-consumer (D2C) deliveries. You'll be responsible for ensuring products are accurately packed, quality checked, and dispatched on time, while maintaining the operational standards that our customers expect. You'll play a key role in driving performance, developing people, improving processes and maintaining the quality and consistency that our customers rely on. Working closely with the wider management team, you'll help ensure that every box leaving our facility reflects the standards and values that have fuelled Planthood's growth so far. This is an opportunity to take ownership of a critical function within a rapidly growing food business and help shape the future of our production operation. What You'll Be Doing Team Leadership • Lead, motivate and support production team members across packing, depositing, sealing and dispatch operations., • Create a positive, engaged and high-performing team culture., • Train and onboard new starters, supporting their development and success., • Conduct regular one-to-one meetings, coaching sessions and performance conversations., • Manage staffing levels, rotas, holidays and shift changes to ensure operational requirements are met. Production & Operations • Ensure daily production targets and quality standards are consistently achieved., • Monitor team performance and productivity, identifying opportunities to improve efficiency and workflow., • Support the day-to-day management of production operations and deputise for the Production Manager when required., • Maintain accurate production records, reports and operational documentation., • Drive continuous improvement initiatives across the production floor. Dispatch & Logistics • Oversee the packaging and dispatch of meal kit components to our 3PL partner., • Ensure products are packed accurately, quality checked and dispatched on time., • Complete dispatch paperwork, labels and reports accurately and within required deadlines., • Build strong relationships with internal teams and external logistics partners., • Resolve operational and logistics issues quickly and effectively. Quality, Food Safety & Compliance • Ensure food safety, allergen, hygiene and HACCP standards are followed at all times., • Support quality control processes and ensure all required checks are completed accurately., • Promote a strong health and safety culture throughout the operation., • Support audits, risk assessments and compliance activities, including SALSA accreditation., • Help maintain the high standards our customers expect from every Planthood delivery. Stock & Equipment • Support stock control, stock rotation and waste reduction initiatives., • Monitor equipment performance and report maintenance issues promptly., • Help ensure production machinery is operated safely and efficiently. What We're Looking For • Previous supervisory experience within food production, manufacturing, warehousing, logistics or another fast-paced operational environment., • Strong leadership, communication and people management skills., • Experience coaching, developing and motivating teams., • A proactive approach to problem-solving and continuous improvement., • Good understanding of food safety, HACCP, allergens and health & safety requirements., • Comfortable using systems such as Connecteam, Google Sheets and Mapal., • Strong organisational skills and attention to detail., • Positive, resilient and able to remain calm under pressure. Why Join Us? • Be part of one of the UK's fastest-growing health food companies., • Play a key role in a business that's scaling rapidly and making a positive impact., • Work with a passionate, supportive and ambitious team., • Enjoy opportunities for development, progression and increased responsibility., • Help us transform the health of people and the planet through food.

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  • Business Development Executive
    Business Development Executive
    28 days ago
    £15–£50 hourly
    Part-time
    Norbury, London

    About the role We are looking for a reliable and confident person to join our construction company on a long-term basis. The role starts from approximately 5 hours per week, with the opportunity for more hours as we build a successful working relationship. Full training and all necessary information will be provided. Main responsibilities • Contact architects and architectural practices by phone and email., • Introduce and represent our company professionally., • Build good relationships with architects., • Help get our company invited to tender opportunities., • Follow up with architects when required., • Send company information and documents by email., • Keep simple records of calls, emails and progress., • Communicate with architects throughout the tender process. This role is focused on quality, not quantity. We are looking for someone who can build strong relationships and create genuine opportunities, not simply make a high number of calls. What we are looking for • Confident speaking on the phone., • Professional email communication., • Well organised and able to work independently., • Friendly, reliable and professional., • Previous experience in Business Development, Lead Generation, Telesales or Customer Relationship Management is preferred., • Experience working with construction companies, architects or related industries would be an advantage, but is not essential. Working hours • Fully remote., • Starting from approximately 5 hours per week, with the opportunity to increase hours over time., • Working hours will be agreed together., • Calls should be made during normal UK business hours. Pay & Benefits • Competitive hourly rate depending on experience., • Performance-based bonuses., • Long-term opportunity with increased responsibilities, working hours and earning potential. When applying, please tell us: 1. Have you worked in a Business Development, Sales or Lead Generation role before?, 2. Have you worked with construction companies, architects or within the construction sector?, 3. Why do you think you would be a good fit for this role?

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  • Junior Sous Chef
    Junior Sous Chef
    29 days ago
    £38000–£40000 yearly
    Full-time
    London

    About Hotel The Hari is a stylish 5-star luxury hotel in the heart of Belgravia. The areas of Chelsea, Kensington, and Knightsbridge. A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. Our service culture is a link between the traditions of the past and our path to the future. The Hari is committed to environmental and social sustainability. We are proud to hold Earth Check Silver Certification, the world’s leading scientific benchmarking, certification, and advisory group for sustainable tourism and destinations. By joining The Hari, you’ll become part of a team that values sustainability, innovation, and responsibility, helping us create meaningful guest experiences while supporting our environmental and social objectives About the role: We are seeking a passionate and experienced Junior Sous Chef to join our dynamic kitchen team. This is an exciting opportunity to contribute to our culinary offerings and uphold the high standards our guests have come to expect. Key Responsibilities: ·Assist the Executive Head Chef and Sous Chef in managing all aspects of kitchen operations. ·Ensure the consistent preparation and presentation of dishes to the highest quality. ·Contribute to menu development with innovative ideas and seasonal ingredients. ·Maintain compliance with health, safety, and hygiene standards. ·Manage inventory, control costs, and minimise waste About You ·Proven experience as a Junior Sous Chef in a high-end or luxury hotel environment. ·Strong leadership skills with the ability to inspire and motivate a team. ·A passion for culinary excellence and creativity. ·Excellent organisational and time-management abilities. ·Knowledge of modern cooking techniques and trends. ·Full flexibility and availability to work all shifts, including early mornings, late evenings, weekends, and bank holidays What do we offer? -Successful candidates will benefit from excellent Employee Benefits: -Refer a Friend Bonus – Earn up to £1,000 for recommending friends. -Guest Experience Stay – Enjoy a complimentary stay to experience our hospitality. -Chiropodist Services – Take care of your well-being with professional foot care. -Complimentary Sweets & Drinks – Enjoy treats during your shift. -Employee Recognition Program – We celebrate and reward your hard work. -Food & Beverage Discounts – 50% off on F&B purchases. -Lunch & Laundry Services – Provided for your convenience. -Excellent Training & Development – Grow your skills and progress in your career. If this sounds like you and you are passionate about providing outstanding customer service to guests and are determined, hardworking, we would like to hear from you

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  • Supervisor
    Supervisor
    29 days ago
    £30000–£34000 yearly
    Full-time
    Highwood Hill, London

    We are looking for an enthusiastic, reliable, and experienced Restaurant Supervisor to join our team. This is an excellent opportunity for someone with strong leadership skills who is passionate about delivering outstanding customer service and creating a positive working environment. Key Responsibilities: • Supervise the day-to-day operation of the restaurant, ensuring smooth and efficient service., • Lead, motivate, and support the front-of-house team to deliver exceptional customer experiences., • Assist with staff training, coaching, and performance management., • Manage staff rotas, breaks, and daily task allocation., • Handle customer queries, feedback, and complaints professionally and effectively., • Ensure high standards of cleanliness, food safety, and health & safety are maintained at all times., • Support stock control, ordering, and inventory management., • Work closely with the management team to achieve sales targets and operational goals., • Step in to support all areas of the restaurant during busy periods. What We're Looking For: • Previous supervisory or team leader experience in a restaurant, hospitality, or food service environment., • Excellent leadership and communication skills., • A positive, hands-on attitude with the ability to work under pressure., • Strong organisational and problem-solving abilities., • A passion for delivering exceptional customer service., • Flexible availability, including evenings, weekends, and bank holidays. What We Offer: • Competitive pay., • Opportunities for career progression and development., • Staff discounts., • A supportive and friendly working environment., • Ongoing training and development. If you're a motivated leader who thrives in a fast-paced hospitality environment and enjoys developing a successful team, we'd love to hear from you. Apply today and become part of our growing team.

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  • Head Barista
    Head Barista
    1 month ago
    £14.8 hourly
    Part-time
    Molesey

    Location: St Mary’s Church East Molesey Hours: 16 – 20 hours per week (Term Time Only) Occasional weekend work required About the Role St Mary’s Church Café is looking for a friendly, confident, and community-minded Barista to join our team. The successful candidate will be passionate about creating a welcoming environment where people feel connected and valued. This role involves preparing high-quality drinks, providing excellent customer service, and helping to maintain the café as a warm and engaging community hub. The Barista will also support the day-to-day running of the café, including opening and closing procedures, and may assist in supervising volunteers during shifts. Key Responsibilities • Prepare and serve a range of speciality coffees, teas, and other beverages to a high standard., • Take customer orders and manage transactions efficiently to ensure a smooth and positive customer experience., • Provide warm, friendly, and attentive customer service, helping to foster a welcoming community atmosphere., • Assist with light food preparation as required., • Open and close the café in accordance with operational procedures., • Maintain high standards of cleanliness and hygiene, ensuring compliance with food safety regulations., • Contribute to an efficient and organised working environment., • Support and guide volunteers working during shifts when required., • Work occasional weekends as part of the rota. Person Specification Essential Skills and Attributes • Friendly, approachable, and confident when interacting with customers., • Ability to deliver excellent customer service and build positive relationships with regular visitors., • Comfortable working independently and taking initiative when needed., • Reliable and organised with good attention to detail., • Passionate about creating a welcoming community space. Desirable • Previous experience working in a café or hospitality environment (ideally at least one year), although this is not essential as training will be provided. Benefits • Term-time only working pattern., • 16 hours per week., • Ongoing training and development opportunities., • Opportunity for progression, with potential to develop into a Café Manager role within a short period of time.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    1 month ago
    Full-time
    Nine Elms, London

    Bar Manager – Monterre Restaurant Job Summary Monterre Restaurant is seeking an experienced and passionate Bar Manager to lead our bar operations and deliver an exceptional guest experience. The successful candidate will oversee the daily management of the bar, maintain high service standards, develop innovative beverage menus, manage inventory and costs, and lead, train, and motivate the bar team. Key Responsibilities • Manage all day-to-day bar operations to ensure efficient and high-quality service., • Recruit, train, schedule, and supervise bartenders and bar support staff., • Create and update seasonal cocktail menus and beverage offerings., • Monitor inventory levels, place orders, and maintain stock control to minimize waste., • Ensure compliance with licensing laws, health and safety regulations, and responsible alcohol service., • Maintain cleanliness, organisation, and presentation of the bar area., • Monitor sales performance and implement strategies to increase revenue and profitability., • Build positive relationships with guests, handling feedback and resolving complaints professionally., • Work closely with the restaurant management and kitchen team to deliver a seamless dining experience., • Control labour and beverage costs while maintaining quality standards. Requirements • Previous experience as a Bar Manager or Assistant Bar Manager in a busy restaurant, hotel, or premium hospitality venue., • Strong leadership and team management skills., • Excellent knowledge of cocktails, wines, spirits, and beverage trends., • Experience with stock management, ordering, and cost control., • Outstanding customer service and communication skills., • Ability to work flexible hours, including evenings, weekends, and holidays., • Personal Licence (preferred where applicable)., • A passion for hospitality and delivering memorable guest experiences. What We Offer • Competitive salary., • Staff meals while on duty., • Career development and training opportunities., • Employee discounts., • A supportive and dynamic working environment., • Opportunities to contribute creatively to the restaurant's beverage programme. Join Monterre Restaurant and become part of a team dedicated to exceptional food, drinks, and hospitality.

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  • General Manager
    General Manager
    1 month ago
    £40000–£50000 yearly
    Full-time
    London

    Are you an experienced, driven, and passionate General Manager looking to lead a thriving pub? Whelans Pubs is seeking a hands-on leader who excels in fast-paced hospitality, is dedicated to delivering exceptional guest experiences, and committed to building high-performing teams. As General Manager, you will fully own your business, driving sales, profitability, and operational standards, while fostering a welcoming atmosphere for every guest. You'll be an energetic, visible leader, setting high standards and inspiring your team daily. Commercially aware and passionate about hospitality, you'll confidently make decisions and be motivated by creating pubs guests love to visit. Key Responsibilities • Leadership, • Lead, inspire, and develop your management and bar teams., • Recruit, train, and retain exceptional team members., • Create a positive, motivated, and accountable working culture., • Conduct regular team meetings, coaching sessions, and performance reviews., • Manage staffing levels and rotas in line with business needs., • Commercial Performance, • Take full responsibility for achieving weekly and monthly sales targets., • Drive wet sales, food sales, and overall profitability., • Maximise opportunities through events, entertainment, and seasonal promotions., • Monitor labour costs, GP margins, and controllable expenses., • Analyse business performance and implement action plans to improve results., • Customer Experience, • Deliver exceptional customer service standards every day., • Resolve customer complaints professionally and efficiently., • Build strong relationships with regular guests and the local community., • Maintain consistently high review scores across online platforms., • Operations, • Ensure the venue is presented to the highest standards at all times., • Maintain excellent cleanliness throughout both front and back of house areas., • Ensure full compliance with all company operating procedures., • Complete daily, weekly, and monthly compliance checks diligently., • Financial Control, • Manage cash handling procedures accurately., • Complete precise banking and financial reporting., • Control stock effectively through regular stock takes and ordering., • Investigate and minimise stock losses and wastage., • Maintain strong cost controls across all aspects of the business., • Compliance, • Ensure full compliance with: Licensing legislation, Health & Safety, Food Safety, Fire Safety, Employment legislation, Challenge 25 procedures, and Company policies., • Marketing & Business Development, • Drive local marketing initiatives to increase visibility., • Promote live sport, entertainment, and food offers., • Ensure social media channels are regularly updated with high-quality content., • Build relationships with local businesses, charities, and community groups., • Identify opportunities to increase footfall and revenue. What We’re Looking For • Essential, • Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar environment., • Strong leadership and people management skills., • Commercially focused with a proven track record of sales growth., • Excellent financial understanding, including labour and Gross Profit (GP) control., • Personal Licence holder (or willing to obtain one)., • Strong understanding of licensing and regulatory compliance., • Exceptional communication skills, both written and verbal., • Excellent organisational ability and attention to detail., • Flexible to work evenings, weekends, and bank holidays as required., • Desirable, • Experience managing food operations., • Experience delivering live entertainment and sporting events., • Cellar management knowledge., • First Aid qualification., • Level 2 Food Safety certification. Key Performance Indicators (KPIs) • Sales growth, • Profitability, • Labour percentage, • Gross Profit performance, • Stock variance, • Wage control, • Customer satisfaction, • Mystery visit results, • Audit compliance, • Team retention, • Employee engagement, • Online review scores, • Health & Safety compliance, • Licensing compliance What We Offer • Competitive salary, • Performance-related bonus scheme, • Clear career progression opportunities, • Ongoing training and professional development, • Company pension scheme, • Employee discounts, • Company social events, • Supportive Operations Team, • Recognition and reward programmes Our Values • People – Investing in our teams and creating opportunities for success., • Standards – Delivering excellence in everything we do., • Fun – Creating memorable experiences for our guests and our teams. If you’re ready to take ownership of a successful pub and build an exceptional business, we’d love to hear from you.

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  • Head Chef
    Head Chef
    1 month ago
    £35000–£38000 yearly
    Full-time
    London

    Head Chef Location: The Tabernacle W11 Ltd, Notting Hill Gate, London Job Type: Full Time, Permanent Salary: Competitive (depending on experience) Join Our Team We are looking for an experienced, passionate and driven Head Chef to lead our busy kitchen operation. This is an excellent opportunity for a hands-on chef who enjoys leading a team, maintaining high food standards and taking ownership of a fast-paced kitchen. Working closely with the General Manager and senior management team, you will play a key role in delivering consistently high-quality food while managing costs, developing your team and driving the business forward. About the Role As Head Chef, you will be responsible for the day-to-day management of the kitchen, ensuring exceptional food quality, excellent hygiene standards and an efficient service during both regular trading and private events. You'll have the freedom to lead your team while ensuring the kitchen operates safely, professionally and profitably. Key Responsibilities Kitchen Leadership • Lead, motivate and inspire the kitchen team., • Recruit, train and develop chefs and kitchen staff., • Create a positive working environment built on teamwork and high standards., • Lead by example during busy service periods. Food Quality & Service • Ensure every dish is prepared and presented to company specifications., • Maintain consistently high standards of taste, presentation and portion control., • Ensure smooth service during busy periods and private events., • Work closely with front-of-house staff to deliver an excellent customer experience., • Resolve customer food queries professionally and efficiently. Stock & Cost Control • Manage food ordering in line with expected trade., • Achieve and maintain food GP targets., • Minimise waste through effective stock rotation and portion control., • Monitor stock levels and ensure secure storage of all food. Food Safety & Compliance • Maintain the highest standards of food hygiene and kitchen cleanliness., • Ensure full compliance with Food Safety Management Systems (FSMS), HACCP and Health & Safety legislation., • Maintain accurate temperature records, food labelling and cleaning schedules., • Ensure all staff follow company policies regarding food safety and personal hygiene. Planning & Administration • Plan kitchen preparation based on anticipated business levels., • Work alongside the Events team to prepare for functions and busy trading periods., • Complete stock controls, wastage reports and kitchen administration accurately., • Attend management meetings as required. We're Looking For • Previous experience as a Head Chef or Senior Sous Chef ready to step up., • Strong leadership and team management skills., • Previous experience with Caribbean cuisine., • Excellent organisational and communication abilities., • A solid understanding of food costing, GP management and stock control., • Knowledge of food hygiene legislation and Health & Safety requirements., • Calm under pressure with the ability to lead a busy service. What You'll Need • Food Hygiene Level 3 (or willingness to obtain)., • Strong knowledge of HACCP and food safety procedures., • Experience managing kitchen budgets and stock., • Ability to work independently and make confident decisions. Working Hours This is a full-time role and flexibility is essential. The business operates 7 days a week, therefore evening, weekend and Bank Holiday working will be required as part of your rota. What We Offer • Competitive salary., • A supportive management team., • The chance to lead and shape a successful kitchen., • Staff meals whilst on duty., • Paid holiday., • A friendly and professional working environment. If you're a passionate chef who thrives in a busy kitchen, enjoys developing people and takes pride in delivering outstanding food, we'd love to hear from you. Apply today with your CV and tell us why you'd be a great fit for our team.

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  • Sales and Marketing Executive
    Sales and Marketing Executive
    1 month ago
    £31000–£34000 yearly
    Full-time
    London

    Job Overview We are seeking a dynamic and motivated Sales Executive to join our team. The ideal candidate will possess strong communication skills and a passion for sales, with the ability to engage clients effectively. This role is pivotal in driving our sales efforts and expanding our market presence. Proficiency in English is essential, and knowledge of Spanish would be advantageous. Familiarity with telemarketing practices and experience using Salesforce software will be highly regarded. Responsibilities • Develop and maintain relationships with potential and existing clients to drive sales growth., • Conduct telemarketing campaigns to generate leads and set appointments., • Present products and services to clients, effectively communicating their benefits., • Utilise Salesforce software to manage customer interactions and track sales progress., • Collaborate with the marketing team to align strategies and maximise outreach efforts., • Prepare and deliver compelling sales presentations tailored to client needs., • Meet or exceed sales targets while maintaining high levels of customer satisfaction., • Stay informed about industry trends, competitor activities, and market developments. Requirements • Proven experience in a sales role, preferably as a Sales Executive or similar position., • Excellent verbal and written communication skills in English; proficiency in Spanish is a plus., • Familiarity with telemarketing techniques and experience in lead generation., • Proficient in using Salesforce or similar CRM software for managing client relationships., • Strong organizational skills with the ability to manage multiple tasks simultaneously., • A proactive approach to problem-solving with a keen attention to detail., • Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about sales and eager to contribute to our team's success, we encourage you to apply for this exciting opportunity.

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  • Head of Sales
    Head of Sales
    2 months ago
    Full-time
    London

    CodeCasa Studios builds powerful tools for ecommerce businesses, online merchants, and WordPress/WooCommerce store owners. Our flagship products include Casa Signals — a comprehensive analytics, customer intelligence, SMS/email automation, and revenue recovery platform for WooCommerce — along with Casa Payments and other digital tools designed to help businesses grow revenue, improve conversions, and operate more efficiently. We’re looking for a confident, driven Head of Sales to join our early-stage team and play a pivotal role in scaling the company. This is a high-impact position for someone who thrives in a fast-paced startup environment and is passionate about helping ecommerce businesses succeed. The Role You will lead our sales efforts end-to-end — from lead generation to closing deals and building long-term customer relationships. You’ll be the face of CodeCasa Studios, introducing Casa Signals, Casa Payments, and our growing suite of products to ecommerce brands, WooCommerce store owners, agencies, and online merchants. This is an ideal role for a motivated sales professional who enjoys outbound sales, running demos, building trust with decision-makers, and consistently closing deals. Responsibilities • Generate a consistent pipeline of qualified leads through outbound email, LinkedIn outreach, cold calling, networking, and strategic partnerships., • Sell Casa Signals and Casa Payments to WooCommerce and WordPress store owners, as well as other CodeCasa products to suitable businesses., • Book and deliver compelling product demos, clearly articulating the value around revenue recovery, advanced analytics, marketing automation, and operational efficiency., • Manage the full sales cycle: follow up with prospects, handle objections, negotiate, and close deals., • Maintain accurate records and pipeline visibility in the CRM., • Collaborate with the product and marketing teams by sharing customer feedback, objections, and market insights., • Identify and develop partnership opportunities with ecommerce agencies, WordPress developers, and industry consultants., • Continuously refine sales scripts, pitches, objection handling, and processes to improve performance. What We’re Looking For • Proven sales experience (ideally in SaaS, ecommerce, payments, marketing software, or digital tools)., • Confidence communicating with business owners and decision-makers., • Strong written and verbal communication skills., • Self-motivated with a strong work ethic and target-driven mindset., • Comfortable with outbound sales, cold outreach, and consistent follow-up., • Ability to quickly understand software products and explain complex features in simple, benefit-focused terms., • Experience selling to ecommerce or WooCommerce businesses is a strong advantage. Nice to Have • Familiarity with WordPress, WooCommerce, Shopify, or other ecommerce platforms., • Experience selling payment solutions, marketing automation, or analytics tools., • Existing network in the ecommerce, agency, or merchant space., • Experience using CRM systems, cold email tools, and LinkedIn Sales Navigator., • Ability to create sales collateral, outreach sequences, or proposals. What Success Looks Like • Consistently generating qualified leads and booking relevant demos each week., • Meeting or exceeding revenue targets through new customer acquisitions., • Building a clean, well-managed sales pipeline with strong CRM discipline., • Delivering valuable feedback that helps shape product direction and marketing messaging. This position is remote and you may be required to travel around the UK & even Europe depending on the business needs to close deals and meet with clients.

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  • Field Sales Representative
    Field Sales Representative
    2 months ago
    £28000–£35000 yearly
    Full-time
    Wembley

    We are looking for a candidate to cover the already mature sales area of Greater London and its surrounding areas. Position Overview: We are seeking a dynamic and results-driven Field Sales Representative to join our expanding team in the Greater London region. The successful candidate will play a crucial role in establishing and growing our customer base, representing our brand with professionalism and enthusiasm. Candidates should be I.T. competent with a willingness to self-learn and the ability to problem solve. Responsibilities: • Field based prospecting, pitch, and secure new business with plumbing merchants, builders merchants, and DIY stores covering Greater London and surrounding areas including Slough, Luton, & Hartfordshire., • Build and maintain strong relationships with clients, understanding their needs and providing effective solutions, managing client accounts & orders., • Show motivation, efficiency, initiative and the use of CRM reporting., • Account and credit management for customer accounts, • Utilise your own vehicle for travel within the region, ensuring timely and efficient coverage., • Collaborate with the existing sales team and head office to ensure cohesive strategies and brand representation. Requirements: • Reside within the Greater London region., • Possess a personal mobile phone for job-related communication., • Hold a valid driving license and have full access to a vehicle in good working order for work-related travel., • Must have previous sales experience, particularly in dealing with plumbing/builders merchants and DIY stores., • Ability to maintain CRM systems & process orders on web-based order processing system., • Proven ability to work independently and meet sales targets. Compensation: £28,000 - £35,000 The role provides benefit of; car allowance, car maintenance allowance, mobile phone allowance and commission for sales generated within your region. 20 days annual leave + 8 days bank holidays + company paid Christmas closure (approximately 8-10 days). Application Process: Interested candidates are required to submit their resume along with a cover letter highlighting relevant experience. Shortlisted applicants will be required to pass an initial phone interview followed by a competency test as part of the selection process. Join Krobahn and be a key player in expanding our presence in the Greater London region. Apply now to be part of our growing success!

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  • Football Coach
    Football Coach
    2 months ago
    £5–£15 hourly
    Part-time
    London

    Football Partner Network Representative (Commission-Based, Remote) About Regista Football Regista Football is a premium football brand focused on delivering high-performance footballs to clubs, academies, schools, colleges, universities, and football organisations across the United Kingdom. Our footballs are engineered to FIFA certification standards and designed to provide exceptional durability, consistent performance, and professional-level feel at an accessible price point. As we continue to expand, we are seeking well-connected individuals to join the Regista Football Partner Network. About the Opportunity This is a commission-based commercial partnership opportunity designed for individuals with established relationships within football, education, and sports environments. This is not a traditional sales role. Instead, the position focuses on identifying football organisations that regularly purchase footballs and introducing them to Regista Football. Once an introduction is made, our team manages the entire process including quotations, pricing, order processing, fulfilment, logistics, and customer support. Partners earn commission for successful introductions and continue to receive recurring commission on qualifying repeat purchases. Key Responsibilities • Identify football clubs, academies, schools, colleges, universities, leagues, and tournament organisers that regularly purchase footballs, • Build and maintain relationships with key decision-makers, • Introduce qualified organisations to Regista Football, • Gather basic information regarding football requirements and purchasing needs, • Identify opportunities for ongoing partnership development within your network, • Act as a trusted representative of the Regista Football brand What We Offer • Up to 10% commission on qualifying orders, • 12 months recurring commission on repeat purchases from referred organisations, • Fully remote and flexible working, • No sales targets or quotas, • No financial investment required, • No responsibility for stock, logistics, fulfilment, or payment collection, • Opportunity to monetise existing football and educational networks, • Long-term partnership potential with a growing football brand Who We're Looking For We are particularly interested in hearing from: • Football coaches, • Club secretaries, • Academy directors and staff, • League officials, • Tournament organisers, • PE teachers and Heads of PE, • Sports development professionals, • Individuals with established football or educational networks Important Information This is a commission-based partnership opportunity and does not provide a fixed salary. Success in this role is driven by the strength of an individual's network and ability to introduce organisations that regularly purchase football equipment. If you have strong connections within football and would like to create a recurring income stream through those relationships, we would welcome your application.

    Immediate start!
    No experience
    Easy apply
  • Business Development Associate
    Business Development Associate
    2 months ago
    Full-time
    London

    Business Development Associate Location: London (Fully Onsite) Department: Commercial / Sales Reports to: Commercial Team Lead Join Conosco and Help Businesses Transform Through Technology At Conosco, we help ambitious organisations unlock the full potential of technology through managed IT services, cloud solutions, cybersecurity, business continuity, and digital transformation expertise. We are looking for a driven, ambitious, and commercially minded Business Development Associate to join our growing Commercial Team. This is an exciting opportunity for someone who thrives on building relationships, opening doors, creating opportunities, and making a direct impact on business growth. This is not a traditional sales development role. You'll be trusted to engage decision-makers, run discovery conversations, develop opportunities, and progress deals through the sales cycle. Working alongside experienced sales and technical specialists, you'll play a key role in helping organisations solve real business challenges through technology. If you're motivated by targets, enjoy speaking with senior business leaders, and want a clear pathway into a Business Development Manager role, we'd love to hear from you. What You'll Be Doing: Generate New Business Opportunities • Identify and engage organisations that fit Conosco's ideal customer profile, • Build and maintain a healthy pipeline of SMB and mid-market prospects, • Research target organisations and key decision-makers, • Create and execute strategic outreach campaigns Drive Outbound Sales Activity You'll be responsible for creating new opportunities through: • Cold calling, • Email outreach, • LinkedIn networking and social selling, • Event follow-up and networking activities, • Marketing campaign engagement Your objective will be to secure meetings with senior stakeholders, including: • Managing Directors, • CEOs, • Finance Directors, • IT Managers, • Heads of Technology, • Operations Leaders Conduct Discovery & Qualification Meetings You'll lead meaningful conversations to understand: • Current IT environments and support models, • Cybersecurity risks and challenges, • Cloud adoption and transformation plans, • Business growth objectives, • Operational pain points and inefficiencies You'll qualify opportunities and determine how Conosco's services can deliver measurable value. Position Technology Solutions Develop expertise across our core service portfolio, including: • Fully Managed IT Support, • Co-Managed IT Services, • Cybersecurity Solutions, • Microsoft 365 & Azure Cloud Services, • Backup & Disaster Recovery, • Business Continuity Solutions, • Mobile Communications You'll confidently communicate the commercial and operational benefits of our solutions to prospective clients. Support Proposal Development & Sales Progression • Work alongside technical specialists to develop tailored solutions, • Assist in preparing commercial proposals and recommendations, • Present solutions to prospective customers, • Progress opportunities through the sales cycle, • Manage smaller opportunities through to close Collaborate Across the Business You'll work closely with: • Marketing Teams, • Technical Consultants, • Pre-Sales Specialists, • Service Delivery Teams, • Senior Sales Leadership Ensuring prospects experience a seamless journey from initial engagement through to onboarding. Manage Your Pipeline • Maintain accurate CRM records, • Track sales activity and performance metrics, • Report on pipeline development and opportunities, • Forecast potential revenue generation, • Consistently work towards and exceed sales targets What We're Looking For Essential Experience • Experience in sales, business development, lead generation, or account management, • Proven ability to generate and develop new business opportunities, • Experience conducting outbound prospecting activities, • Strong communication and presentation skills, • Confidence engaging senior decision-makers, • Excellent relationship-building abilities, • Strong organisational and pipeline management skills, • CRM experience and sales process discipline Personal Attributes We're looking for someone who is: ✔ Ambitious and career-focused ✔ Confident and resilient ✔ Highly motivated by success and achievement ✔ Naturally curious and consultative ✔ Commercially aware and business-minded ✔ Energetic and proactive ✔ Competitive and target-driven ✔ Passionate about building relationships Most importantly, you'll be someone who enjoys creating opportunities and helping clients solve business challenges through technology. Why Join Conosco? Career Progression That Rewards Performance This role offers a genuine pathway into a Business Development Manager position. From day one, you'll be trusted to: • Own your pipeline, • Develop opportunities independently, • Engage senior stakeholders, • Contribute directly to revenue growth As your success grows, you'll progress into larger opportunities, increased deal ownership, and greater strategic responsibility. High performers can expect accelerated career progression into senior commercial roles, with opportunities to influence go-to-market strategy, lead key client engagements, and mentor future team members. What Success Looks Like In your first 12 months, you'll be: • Building a strong pipeline of qualified opportunities, • Creating meaningful relationships with decision-makers, • Consistently exceeding activity and opportunity targets, • Contributing directly to new business revenue, • Becoming a trusted advisor to prospective clients, • Positioning yourself for promotion into a Business Development Manager role Ready to Build Your Sales Career? If you're a motivated sales professional looking for an opportunity where your effort directly impacts your success, and you want to develop your career within a growing technology business, we'd love to hear from you. Apply today and become part of a team that's helping businesses achieve more through technology

    Immediate start!
    Easy apply
  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    £13 hourly
    Full-time
    London

    If you have always wanted to run a pub in Central then this opportunity is for you. It's live in, too, minutes from Oxford Circus. You may already be an AGM looking to run their own pub within 6 months. With this job you can do that. Or you may have at least 2 years front of house pub experience in a busy environment looking for the next step up. We can provide the training help and support for both. This role offers an exciting opportunity for people with a passion for a traditional pub offering. The successful candidate will be responsible for ensuring exceptional customer experience, managing staff, and maintaining high standards of our beer, and of food safety and quality. The position includes live-in accommodation, providing a unique chance to immerse yourself fully in everything Central London has to offer. Duties • Run the pub when the GM is not around., • Supervise and support team members, including front-of-house and kitchen staff, • Assist in managing daily food operations, ensuring smooth service delivery., • Manage all elements of the beer, wine and spirits cellar., • Oversee food preparation and cooking processes to maintain quality standards., • Ensure compliance with food safety regulations and hygiene practice., • Lead by example in delivering outstanding hospitality and customer service, • Organise staff schedules, training sessions, and performance reviews, • Handle customer enquiries, complaints, and special requests professionally, • Maintain cleanliness and organisation of the service areas, • Support in organising events or special functions hosted at the venue Skills • Strong team management and leadership abilities, • Excellent organisational skills with the ability to multitask effectively, • Good communication skills to liaise with staff and customers alike, • Familiarity with hospitality industry regulations and best practices, • Ability to work under pressure while maintaining attention to detail This role is ideal for a motivated individual looking to fast track their career within the pub sector while enjoying the benefits of live-in accommodation. Candidates should possess a proactive attitude, a passion for delivering exceptional service, and relevant supervisory experience.

    Immediate start!
    Easy apply
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