49 Best guest relations Jobs in Livingston (July 2026)

Job Ref: 13333 Branch: Hospitality Linen Services Livingston Location: Apex Laundry, Livingston Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Monday to Friday Hours per week: 40 Posted date: 15/07/2026 Closing date: 26/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Laundry Transport Manager in Livingston. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: As a Transport Manager,you will deliver amazing brand standards and service. As a Transport Manager you will be responsible for planning driver resource, monitoring drivers on road activity and support with driver debriefing, ensuring driver feedback is dealt with in a pro-active manner. When out on the road you will be the face of the business, and you will deliver exceptional customer service to our hotels and our external customers. When working in the office you will complete all transport related duties including route planning, monitoring compliance and you will also performance manage the driver team. The driving routes will always start and finish within the same day at the Livingston Laundry, with no overnight or nighttime driving. Joining the dedicated Laundry department, you will: • Manage the daily operation, routing, and scheduling of laundry collection and delivery vehicles to ensure efficient customer service., • Take responsibility for ensuring compliance of our drivers including working hours/tachograph management, health and safety and vehicle checks, • Provide oversight and fleet management support for company vehicles located at other sites, ensuring consistent maintenance, compliance, and operational standards across all locations., • Review and update Regulatory Obligations when any changes to Driver, Transport compliance or Health and Safety, • Manage external suppliers, including vehicle leasing companies, maintenance providers, fuel suppliers, and breakdown services., • Complete Transport related administrative tasks, • Debrief drivers either on site or remotely, • Manage and support drivers, including recruitment, training, induction, performance management, and compliance checks., • Investigate vehicle incidents, accidents, and compliance breaches, implementing corrective actions where required., • Assist the administrative team and Operations Manager when required, • Occasionally support with delivery of Laundry to our various hotels and distribute all laundry items required by customers. About you: On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Transport Manager. With this in mind, we are looking for a Transport Manager who: • Can deliver excellent standards, • Has a customer service attitude, • Must be able to produce full Catergory C (Class 2) UK DVLA Driver's Licence on application with no more than 3 points, with no DD(reckless/dangerous driving), DR(drink or drugs) or CD(careless driving) endorsements., • Hold up to date CPC training and a tachograph. Renewal courses may be paid by Apex within employment, • Either hold an up-to-date CPC for Transport Management or be willing to undertake training to gain this qualification You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. If you are interested in the role, click apply. We look forward to hearing from you. About Apex Facilities Apex Facilities is the largest hotel owned laundry in the UK. The Apex Facilities division aims to provide the best quality hotel linen to hotels in central Scotland .

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