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Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you’ll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You’ll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting-edge tools such as Gainsight • Customer Lifecycle Management:, • Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers., • Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long-term value realization., • Customer Community Engagement:, • Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content., • Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer-to-peer learning., • Content Strategy and Creation:, • Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers., • Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints., • Customer Journey Mapping and Optimization:, • Collaborate with leadership to define and continually refine customer journey maps., • Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization, • Proven experience in digital customer success, marketing, or a related field with a focus on tech-enabled engagement strategies, • Strong written communication skills with the ability to create compelling content tailored to diverse customer personas., • Ability to manage multiple priorities in a fast-paced environment, balancingstrategic initiatives with day-to-day responsibilities., • Demonstrated success in working with complex software products and a strong aptitude for learning new technologies., • Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Ensure this is formatted as “normal” £50,000 -£62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits What We Are Looking For We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact _ should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found _.

Residential Childcare Support Worker (Sessional/Casual).We're seeking a flexible Residential Childcare Support Worker to join our Bay View team on a.You'll work in one of our family-style homes in.Heysham or rural North Lancaster.

Female Support worker required for 39 hours per week in Heysham - Driver required.Long-term career opportunities.If youre passionate about helpin.

Our residential home is in the beautiful High Peak, providing high quality Residential, Respite and Dementia care for 36-residents.Senior Care Assistant Contract £13.Contracted to 36 hours per week Paid DBS, pension, uniform provided 5.Role Overview As Senior Care Assistant, you will guide and s

CSCS Cleaner Required - National Grid, Radlett (WD25 8DT) We are currently looking for an experienced CSCS Cleaner to join a busy construction project at National Grid, Radlett (WD25 8DT).Job Details: ?? Location: National Grid, Radlett, WD25 8DT ?? Rate: £16.Overtime and Saturday work available ??

Build a work package that works for you!.EVRi delivery over 1 billion parcels a year all over the Country through our flexible courier network.Were recruiting in your area now so secure your own opportunity today.Join Evri as a self-employed delivery driver and you can design your work package.You c

We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight!.You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.You will work with older people, f

Position Title: Support Worker.Hours Per Week: Full time and Part Time (Part time less than 24 hours per week).I live with my disabled twin brother and mother in our own home.I have Autism and associated sensory disorder as well as Asthma that I need support with.

Are you a compassionate, motivated individual looking to make a real difference in the lives of others? We are looking to welcome caring and enthusiastic Support Workers to our friendly team in Fleetwood, Lancashire.Our supported housing service consists of 21 self-contained apartments across three

Join Our Team as a Driver/Yard Operative in Thurso.Take the next step in your career now, scroll down to read the full role description and make your application.MGM Timber, with decades of experience in timber and building products, highly knowledgeable staff and 15 branches across Scotland, it's e

Totara is a global learning platform trusted by more than 1,500 organisations and 21 million users worldwide.Our customers rely on us for mission-critical learning, compliance and talent development solutions that help build workforce readiness across the public and private sectors.We're looking for

Chief Technology Officer – National Security, Safety & Energy.Publication Date: May 21, 2026.Location: London, GB Remote Home, GB.Atos Group is a global leader in digital transformation with c.Atos for services and Eviden for products.European number one in cybersecurity, cloud and high‑performa

We are seeking an experienced cyber security leader to define and oversee the organisation's security strategy, governance framework, and risk management approach.This senior leadership position is responsible for protecting information assets, supporting regulatory compliance, and enabling secure b

Vouchsafe is seeking an experienced Chief Compliance Officer on a fractional basis to lead our compliance programme, upholding the highest standards of trust with customers, partners and regulators.The role will own policy, certifications, GDPR compliance, and external audits, while coordinating wit

Our mission is to scale intelligence to serve humanity.We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents.We believe that our work is instrumental to the wide

About Dimensions Your wellbeing matters.From health support to flexible working, we provide the tools and culture to stay balanced, healthy, and at your best, both inside and outside of work.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our e

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

Starting on £33,715 you will increase £1,000 each time after completing 6 and 12 months of service to £35,715 per annum.To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route.The driver will ensure

Casual / Zero Hours - no guaranteed work or fixed hours.Do you have a UK Class 1 CE Licence?.If 'YES,' we want to hear from you!.Safely unload refrigerated vehicles.Operate palletised handling equipment.

Delivery driver needed to deliver newspapers and magazines early mornings.Self-employed position with daily pay and weekly bonuses.

Delivery Driver needed for Burdens, part of Wolseley Group, to perform multi-drop deliveries in a 32t HIAB lorry.Role involves loading/unloading and warehouse duties.

Delivery driver needed for full-time work, starting early with a mix of Monday-Friday and Tuesday-Saturday shifts.Requires a UK license, 1 year of experience, and manual handling skills.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.Join InPost - Deliver More & Earn More.We are looking for drivers who can deliver parcels in and around Stowmarket, with up to 100 parcels per day for you to deliver, working

Seeking an experienced HGV Class 2 Delivery Driver for a full-time, permanent position in Radlett.Offers consistent weekday work with day shifts.

Delivering goods (TVs, furniture, etc.Weekend work and early starts are involved.

Delivery driver role requiring a full UK/EU license, 12 months driving experience, and good communication skills.Offers paid breaks, pension, health benefits, and discounts.

Delivering newspapers and magazines in the early morning.Self-employed role, requires a valid driving license and own vehicle.

Delivers customer products, provides excellent customer service, and ensures safe transportation.

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HGV Class 2 Driver needed to operate specialized vehicles for water and drainage management, ensuring community safety and infrastructure efficiency.

Involves driving, unloading, and providing customer service.

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

Driver responsible for delivering and installing sofas, focusing on providing great customer experiences as part of The Sofa Delivery Company, a DFS group brand.

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra mo

Assembler/Driver required on an ongoing temporary basis to assist a client on the outskirts of Wincheter during a busy period.The role will entail assisting in assembling the client products and also on occasion using the company van to deliver the product in the local area.The ideal candidate will

Delivery driver needed for a fast-growing company delivering newspapers and magazines.Reliable, self-employed drivers are welcome to join the team.