Trabajos food product development en FarehamCrear alertas

Retail Sales Assistant - Temporary Position - Jollyes Pets - North Harbour. Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that’s full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a grrrreat career into leadership or support roles, with a company that’s growing fast.We’re hunting for a brilliant Sales Assistant to join our pack in our North Harbour store. This is a fantastic opportunity to join an award winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times 'Best Places to Work' list. \n So, what's in it for you? The Benefits:At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most. \n\n • Pay rate of £8.43 - £12.71 per hour plus bonus potential up £1000 p.a. paid in two instalments, terms and conditions apply. \n, • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.\n, • Retail Trust Membership: Counselling, wellbeing, and financial support.\n, • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.\n, • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.\n, • Workplace Pension: Legal & General scheme (EE 3%, ER 5%).\n, • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.\n, • Enhanced Family Leave: Maternity and paternity packages above statutory levels.\n, • Recognition & Rewards: Top Dog Award with extra day off and perks.\n, • Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.\n, • Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes!\n\n, • = Pro rata for part time colleagues \n What will you be doing? \n As a Sales Assistant, you’ll be at the heart of the action — helping pet parents, supporting your teammates, and making every customer’s visit to our store a great experience. As with most retail roles, the working week involves being ‘on your feet’ and physically active (e.g. putting stock out which can be heavy) but tasks are rotated in store so you’ll get involved in a bit of everything as part of a team. Your day will include things like: \n\n • Offering genuinely friendly, helpful customer service (you’ll meet some fabulous humans and animals!)\n, • Helping customers find what they need — and suggesting helpful extras that improve their pet’s wellbeing\n, • Sharing advice to promote responsible pet ownership - we'll teach you what you need to know about different pets. \n, • Keeping the store tidy, stocked and looking its best\n, • Being part of a supportive, upbeat team that works (and laughs) together\n\n, • if you would require any reasonable adjustments for carrying out the role duties you can let us know on the application form. Let’s talk about upselling (the Jollyes way)! Yes, this is a sales role — but here’s how we do it: \n\n • We upsell suitable products to enhance customer experience, not to pressure anyone\n, • It’s about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life\n, • You’ll receive an induction to Jollyes with full training to build your confidence, product and pet care knowledge with a mix of manager led ‘on the job’ training and our online learning platform you can access to suit you.\n, • Think of it as being a friendly knowledgeable guide for pet parents — not a pushy salesperson, that’s not us!\n\n What do we need from you?We're looking for someone who shares our values and the following characteristics: \n\n • You'll be great at interacting with pets and people and have a fun, friendly personality.\n, • Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets\n, • Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.\n, • Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.\n, • Flexibility on your availability is required as our opening hours include evenings and weekends when our stores can be busiest. Therefore you should be flexible to cover any shifts over our 7 day trading hours.\n, • Can commit to a part time, temporary position – 10 hours per week\n\n About Jollyes PetsJollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Previous winners of the Retail Week award for ‘Best Retailer’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’, shortlisted for Happiest Place to Work, with excellent Trust Pilot reviews, you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. We are fully accredited as an age inclusive employer (Rest Less) and a proud member of the Pet Sustainability Coalition as well as supporting hundreds of local pet charities to make a difference in our communities. We welcome applicants of all ages (16+) - because passion for pets knows no age limit! \n Ready to join the pack?If you're keen to develop your career in retail, work with a brilliant team and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

Territory Sales Manager - Nationwide €60,000 - €70,000 + Car Allowance + Commission Italy Our Client Since its inception, our client has gained a global reputation as one of the world's leading designers and manufacturers of detection and separation equipment utilized across a variety of sectors. To support and drive their ambitious growth plans, our client is now looking to recruit an experienced Territory Sales Manager to cover Italy, specifically to focus on sales into the food and plastics industries. The Role We are looking for a sales-focused and customer-driven individual, with experience in either the food or plastics industry, and a proven track record of developing new business opportunities. We are seeking a native Italian speaker who also has fluent English and is willing to travel extensively throughout the region and occasionally internationally. As the Territory Sales Manager you will take responsibility and ownership for driving sales growth and development across the country. Specific product training will be provided however previous experience within a similar product range would be preferred. If you are a driven and ambitious hard-working individual, already working in a Territory Sales or equivalent role, and looking for your next move, then this is an exciting and rewarding opportunity for you to develop a territory for a global, market-leader. To Apply This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Mike Pritchard-Howarth in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a privately owned, leading provider of Executive Search, Talent Advisory & Psychometric Assessment Services. With offices in Leeds and London we identify excellent people for our excellent clients, nationally and internationally and we are proud of the results that we deliver.

About By Association Only (BAO) BAO is a globally award-winning Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers and marketers that are committed to exceptional standards in eCommerce. We work explicitly with Shopify Plus merchants - generally in the fashion, cosmetics and luxury goods sectors for brands all over the world in competitive global markets. We work in a studio where independence, autonomy and doing the right thing is at the centre of everything we do. As an agency we’re on a mission to work with the world's most ambitious eCommerce brands and we do this in an environment that is smart, open, fast-paced, fun and rewarding. Although we're headquartered in Cambridge, we are staffed by around 70% permanently remote employees that are located all over the UK. All of our team members are full time employees. Job Summary We’re looking for talented, conscientious, and ambitious developers who want to work on exciting e-Commerce projects for global brands. We’re drawn to people who are naturally curious, enjoy problem solving, and share our ambition to build a global agency with a reputation for excellence in both product and service. Skills / Experience We feel passionately that the role will excite the right individual due to the opportunity to work with some fantastic brands, from ambitious funded startups through to large enterprise merchants across a wide variety of market sectors. • Hands-on experience working with an e-Commerce platform such as Shopify, Magento, or BigCommerce, • At least 2 years experience contributing to active projects/websites, • Ability to write well-structured, semantic, and accessible HTML and CSS, • An excellent understanding of JavaScript, with strong knowledge of Web Components, • Solid understanding of core web development principles and front-end performance best practices, • Building complex interactions in a performant way, with a high degree of polish, • Strong awareness of WCAG 2.1 AA accessibility requirements, • Experience working with modern web stacks including build tools, transpilers, linters, build and CI tools, • Solid understanding of Git and version control and working within a team of multiple developers Bonus Points for: • Working in an agency or creative studio environment delivering websites for a variety of clients, • Hands-on technical experience with an e-Commerce platform, • A deep understanding of one or more specific client-side areas like animation, performance, or accessibility for example, • Experience with a common back-end language or framework, preferably Ruby or Node Benefits • Highly competitive salary DOE, • 20 days of annual leave + 8 bank holidays, • + 1 extra day per year served, • + 3/4 'BAO Thank You' Days (additional annual leave) each year around the Xmas period, • High-spec computer equipment issued from day 1, • Training budget for courses or online training relevant to your role, • Interesting, high-profile clients, • No micro-management culture, • Flexible remote working or office based or a combination of the two - depending on your location and preference, • Social events throughout the year, • Clear career progression paths with a Banding structure specific to all Web Developer roles, • - - - - Become part of our Carbon Positive workforce Every one of our staff members are climate positive. BAO contributes a monthly payment per employee, planting trees around the world on behalf of its team. This means as an employee of BAO you’ll be offsetting your entire carbon footprint, including emissions from your home, personal travel, holidays, food, hobbies and more. NO AGENCIES PLEASE - SERIOUSLY!

A fast-growing UK food manufacturer is looking to recruit an experienced and creative Marketing Manager to lead the development and execution of its brand, retail, and B2B marketing strategies. With distribution across retail, hospitality, and events, the business is looking for a commercially-minded marketer who can drive visibility, customer engagement, and growth across multiple channels. Key Responsibilities: Develop and deliver multi-channel marketing campaigns to support product launches, seasonal promotions, and brand awareness. Manage digital platforms, including website content, email marketing, and social media. Work closely with the sales and NPD teams to create compelling marketing assets and customer materials. Oversee the planning and execution of events, trade shows, and tastings. Manage relationships with external agencies and suppliers (design, PR, digital). Analyse campaign performance and market trends to inform strategy and drive ROI. Lead brand development and ensure consistent messaging across all touchpoints. Candidate Profile: Proven experience in a marketing management role, ideally within food, FMCG, or hospitality sectors. Strong understanding of brand development, digital marketing, and campaign planning. Excellent written and visual communication skills. Creative, data-driven, and results-focused. Confident managing budgets and external partners. Familiarity with tools such as Adobe Creative Suite, Mailchimp, and CMS platforms is a plus.

For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK’s only fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness. Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business brains, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. We are looking for a highly motivated and results-driven Influencer Marketing Executive to join KatKin on a full-time 6 month contract, with the potential for it to become permanent. This is primarily a sales and business development role, and is a fantastic opportunity for a social-media savvy, results-oriented candidate to scale and take ownership in a dynamic, established start up entering its next phase of growth. This role has huge potential to make a substantial impact in shaping KatKin's approach to working with content creators and influencers. You'll help refine our strategy to drive awareness on key social media channels and achieve strong customer acquisition outcomes, contributing to KatKin's continued growth. This role sits within the Influencer marketing team, reporting into the Influencer Marketing Manager. Identify and engage with UK-based influencers who align with KatKin’s values, product, and audience across multiple social channels. Build genuine relationships, coordinate product sending and negotiate campaigns, with a focus on driving customer acquisition Monitor influencer content, engagement and conversion to evaluate campaign success and uncover areas for improvement. Stay updated on trends, emerging platforms, and innovative content styles to identify new growth opportunities and keep strategies ahead of the curve Have ownership over budgets, work towards ambitious acquisition targets, while ensuring timely delivery of high-quality content Work closely with the Influencer Manager to strategize and plan impactful acquisition initiatives. Contribute ideas and actions to strengthen and scale these strategies for maximum effectiveness Maintain a strong understanding of the brand’s voice and values, ensuring influencer content aligns with our messaging. Create creative briefs for campaigns and work with influencers to produce authentic, engaging content that reflects the brand’s identity Collaborate with cross-functional teams, including paid social and brand, to drive cohesive and impactful campaigns Sales and targets driven mindset - highly motivated to overachieve and can work independently Previous experience in sales, digital marketing or influencer marketing role is a plus Skilled in time management, able to handle multiple campaigns efficiently Eager to take responsibility and ownership of projects Passionate about social media and influencers, with potential content creation experience. Strong creative minds and interests in shaping content directions and concepts Strong negotiation, interpersonal, and communication skills. Self-starter thriving in entrepreneurial and unstructured environments. Competitive base salary £31K + on target bonus of £5K per year All the tools you need for success, including a MacBook Career defining opportunity to scale a brand new acquisition channel, fast Work directly with senior leaders in the business No egos and a small close-knit team Up to 2 days WFH every week Discount for KatKin fresh meals Annual personal development budget All the refreshments you can drink, fresh fruit, cats + dogs in office Click below or send your CV and answers to these questions to _ • What attracts you to the role, • Are you able to be in the London office 3 days per week, • Do you require visa sponsorship?

At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. The Edibles Category Owner will spearhead the strategic and operational success of the Edibles product line at Notpla. This category includes Ohoo, edible films, and pipettes, among other innovative products. This is an exciting time to join Notpla, right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. The Category Owners report directly to the CEO’s & Co-Founders, whilst being heavily supported by our Head of Product Portfolio and our CRO. You will work closely with the Technical Category manager for the edible packaging category, working with them in a “co-founder” type capacity to drive the category’s vision-setting, strategy formulation, and category performance ownership Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies ,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment.. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. The role encompasses vision-setting, strategy formulation, and category performance ownership. The role of Edibles Category Owner represents a unique opportunity to lead and shape the category from its foundation, defining business opportunities and driving forward innovation within the edible packaging space. The Edibles Category Owner will act as a steward of cohesive growth and a champion of sustainability and customer experience within this pioneering category. We are looking for a Results driven, collaborative leader who is willing to take on full accountability for the category's success. You will have to be able to combine strategic vision, whilst focusing on measurable goals, using your leadership skills to foster teamwork and align a multifunctional group to achieve its goals. You will need to have prior experience in a Product Manager/Category Owner type role, preferably within the packaging, food or FMCG space. Alongside this you will need to have a demonstrable track record of delivering commercial success, owning the business development process from cradle to grave. You will also need to have strong financial acumen, owning the categories P+L and forecasting models. Alongside all of the above, your day to day responsibilities will include: Oversee the strategy for the entire Edibles product line, balancing short-term execution with long-term growth objectives. Develop and track category KPIs, focusing on measurable outcomes such as product adoption, customer satisfaction, and revenue growth. Identify new business opportunities within the Edibles category, targeting strategic markets and segments. Create and maintain a robust pipeline of leads, transforming prospects into recurring customers. Negotiate and secure long-term agreements with key accounts, ensuring sustained revenue growth and customer retention. Oversee the end-to-end product lifecycle for edible products, from development to launch, ensuring successful execution across all touchpoints, including marketing, pricing, distribution, and customer support. Work closely and collegially with a small but highly skilled team, including a technical project manager and a food scientist, fostering a spirit of collaboration. Collaborate with engineering, chemistry, design, commercial, and finance teams to achieve category goals. Develop and nurture strong relationships with key customers to better understand their needs and create customer-centric solutions. Partner with industry suppliers to ensure a reliable and innovative supply chain for the Edibles category. £45,000 - £60,000 + EMI Share Options

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

📣 A bit about the role. Do you love collaborating with a diverse set of teams to deliver critical and high-impact projects, to help build one of Europe’s fastest growing DTC brands? If your tail is wagging, keep reading… As part of the Strategy team, reporting to the Head of Strategy, you’ll play a key role in bringing Butternut Box and our sister brand Marro, to new markets across Europe and beyond. You’ll help make sure we bring the highest quality to everything we do at Butternut, to allow us to continue to scale over the years and decades ahead. We’re building a multi-generational business and this role will be pivotal to making that happen. We're looking for a self starter with extremely high attention to detail, an organisational powerhouse, who is able to influence and motivate a variety of teams each with varying priorities. You'll have ownership of our international market launches from the very beginning and will be responsible for managing them until they're integrated into the wider business. You’ll play a key role in making judgements and the freedom to continually question and optimise the way that we do things, to help us always strive for better. If you’re someone who is comfortable with a dynamic workload, thriving on complex stakeholder management and throwing yourself into chunky projects to get them delivered, we want to hear from you. 🌿 In this role, you can expect to: Plan and deliver new market launches, guiding teams from all across the business to deliver successful outcomes (70%) • Manage multiple international launch projects at once from kick-off to Day 1 launch, identifying interdependencies, mapping out timelines and ensuring risks don’t materialise into blockers., • Ensure the long term ambitions of Butternut and Marro are being prioritised in decision making throughout a launch (thinking on a 10 year time horizon at least), • Champion and celebrate the wins of your peers in the project teams, keeping everyone engaged and excited about launches (helping dogs and cats live happier and healthy lives is exciting) 🙌., • Manage day-to-day action tracking and stakeholder comms and reporting., • Facilitate the necessary project meetings and working sessions to keep everyone aligned., • Manage and present company-wide communication on major project milestones., • Once a market is up and running, act as the representative of that market in all global forums until a country manager and local team are fully onboarded and integrated into the business., • Act as an ambassador of our Butternut culture in all you do, channelling this into new markets but leaving space for localisation and cultural nuance. Bring rigour and quality to our international expansion process (30%) • Design and codify delivery playbooks, templates and tools to support ‘best practice’ project execution for Butternut globally, including the smart use of AI to make our launches more efficient., • Seek ways to improve on our company operating processes and rhythm, helping us to run more efficiently and stay on track towards company goals as we become increasingly international., • Ensure that resources (ie. time, people, budget) are managed efficiently whilst keeping quality, our customers and the brand a priority. 👋 A bit about you. • Experienced and assured in your abilities (must have 5+ years of experience in a strategic role, ideally leading on complex programmes with multiple stakeholders)., • Relevant experience managing multiple high visibility cross-functional projects (simultaneously) from start to finish - this could be internally or in a client facing role as a consultant or project manager., • Holds exceptionally high standards for operational excellence and makes things happen., • Excellent communication skills - ability to present information and stakeholder expectations succinctly and clearly, in the best way to suit and influence your audience., • A highly analytical problem-solver - not afraid to roll up your sleeves and get stuck into a complex question., • Excellent at managing stakeholders, including Senior Leadership - demonstrated ability to work with a variety of teams with different ways of working (such as Brand & Creative, Marketing, Product Development, Procurement & Supply Chain, Digital Product, Technical, Ops.), • A good understanding of commercial and financial KPIs, ideally in a DTC setting, and the impact actions may have on them., • Highly skilled at Excel, Google Sheets, Google Slides / Powerpoint and project management tools required to build out timelines and track tasks and actions., • Ideally, holding a Project Management qualification - Prince2, Agile PM, APMP, PMI or similar. However, for the right person Butternut would sponsor this. 📢 Our interview process: • Application review, • Initial call (45 minutes): Introductory chat with our Recruiter., • Take home task: This will be sent to you via email and will be used to understand more about your technical skills., • Technical interview (45 minutes): Remote interview where you’ll be asked a number of scenario and competency based questions., • Final interviews (45 minutes) : In person interviews in our office in White City where we will want to understand how your values align with our business values. 🐶 A bit about us. At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us. 🙌 A bit about what we offer. • 25 days holiday (plus 8 bank holidays) and an additional day for every year of service, • 5 paid 'paws' days per year to support to learning and/or wellbeing, • £500 personal learning & development budget, • Butternut Box employee discount, • Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave), • BEST OFFICE EVER, • Flexible working hours and work from home options, • Cycle to work scheme, • Pension with NEST, • Private Medical Insurance with Vitality, • Private Dental Insurance with Bupa, • Time off for fertility treatments and pregnancy loss, • Paid sabbaticals for squad members with 5 or more years at Butternut, • Discounted gym access through MyGymDiscounts, • Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….) ❗️A few things to note: • Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives., • As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance., • We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. #LI-Hybrid

A leading brand in the food industry is seeking a Greek Speaking Executive Assistant to join its team. The company’s product range includes high quality, authentic multi-award-winning products and its brand is trusted, and renowned for its dedication to excellence and innovation. They are looking for an experienced Executive Assistant to support both the business owner and Managing Director. This is a unique and varied role combining high-level administrative support, communication, and coordination duties in a fast-paced international business environment. It is essential that the successful candidate is fluent in both written and spoken English and Greek. Reporting to the Managing Director, you will be the central point of contact between the London office and the owner, who splits his time between London and Greece. This is a newly created role and the company has a high staff retention rate. The job is based at the company’s London office in Leyton. This is a hybrid position, offering remote working, however it is important that you are available to be in the office when the owner is in London. As the Executive Assistant you will: • Provide daily executive-level administrative support to the owner and Managing Director., • Manage complex diaries across international time zones., • Manage inboxes, prioritising and responding to communications on behalf of the executives., • Coordinate international and domestic travel arrangements., • Serve as the primary liaison between the owner and the London-based teams., • Ensure effective and timely communication in both English and Greek., • Prepare and edit correspondence, reports, and presentations, dealing with sensitive and confidential information., • Assist in organising board meetings, supplier meetings, and internal strategy sessions., • Support with personal administrative tasks for the owner when required, maintaining a high level of discretion., • Maintain office systems and improving administrative processes., • Occasionally accompanying the Owner or MD to meetings or events in the UK and Europe as needed. We are looking for a Greek Speaking Executive Assistant with the following skills, attributes, and experience: • Proven experience as an Executive or Personal Assistant supporting senior leadership, ideally in a fast-paced or international business environment., • Strong academic background preferred., • Fluent in both Greek and English (spoken and written) – essential., • Fluency in Dutch would be beneficial., • Highly organised with strong multitasking ability and meticulous attention to detail., • Proficient in Microsoft Office Suite and comfortable using digital communication and project management tools., • Excellent interpersonal and communication skills., • A confident, proactive, and professional demeanour., • Strong problem-solving skills with the ability to anticipate needs and work independently., • Experience or interest in the food distribution or FMCG sector would be an advantage., • Flexibility to travel if required and to accommodate communications across UK/Greece time zones. You must be highly organised and able to remain calm under pressure. It would suit a person who is discreet, proactive and comfortable with a fast-paced environment. You will need to be agile and comfortable dealing with frequent changes to priorities – it’s a role that requires adaptability and initiative. In return you will receive a competitive salary plus: • Pension, • BUPA Healthcare, • Employee Discounts on products, • Training and development, • Cycle to work scheme, • Travel card loan, • Discretionary bonus If this sounds like the Executive Assistant role foryou, click apply now. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Channel Manager - Southern Europe Salary to attract the best plus package Nationwide Newman Stewart are currently working on behalf of a Yorkshire-based client to source an outstanding candidate to step into the role of Channel Manager covering Southern Europe. The company: With over 100 years of history in the market, this family owned and operated business produces a range of oils and lubricants for a wide variety of industries including food manufacturing and maritime. From their office and manufacturing plant in Leeds, they serve a global market and are committed to their strong company values and core behaviours. Renowned for developing people, the vast majority of employees stay within the business once they have joined. The role: The Channel Manager for Southern Europe will be tasked with increasing market share across the the region. This will be achieved through managing multiple sales channels, end users, agents and distributors to increase sales volume and profit according to an agreed sales strategy. This will include: • Understanding current route to market and building relationship with existing partners, • Building and maintaining a pipeline of new business to track and develop opportunities, • Working with internal stakeholders including marketing and technical teams to promote new products and services, • Negotiating the best achievable commercial agreements for product sales to achieve maximum profitability Your profile: • Experience of working nationally and an understanding of the complexities of business development in new regions, • Strategic innovator, highly commercial and analytical drive, • Highly developed business networking and development skills with evidence in support, • Proven track record of new business development, • Knowledge of European languages would be an advantage In return: • A competitive salary and benefits package, • The ability to identify your own priorities and agree a sales strategy, • Generous holiday allowance, • A 'family feel' office atmosphere, • Free meals whilst on site, • Challenge, autonomy and growth To Apply This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact John Pease in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In under 5 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 140+, and secured over $100M in funding from notable VC's, including our Series B led by N47 alongside Felicis, Northzone, and Gradient Ventures (Google). It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant impact on the company's growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here. About the Role You'll join a two-person ML team that has built a production forecasting system running daily half-hourly predictions across multiple restaurant chains. Our forecasting models enter into a complex environment with key machine and human decisions being made on their predictions, facing feedback loops and a highly variable environment. The system works - the challenge now is scaling it from a handful of clients to 100s. You'll own client launches end-to-end: validating data, selecting models, running UAT, going live, and monitoring performance afterwards. You'll join client calls, build relationships, and understand what actually matters on the ground - not just whether the model is accurate, but whether the kitchen prepped the right amount of food. You'll love this role if: You enjoy taking ownership of the product and outcome end-to-end. Machine learning at Sona is a success if we have happy clients running successful businesses as well as the models which are best in industry You have a focus on solving the problem and when given the choice between "complicated and shiny" vs "get something simple in front of a user", you choose the latter You're excited by working with our industry experts to really understand what's happening in our client's businesses and the realities of working there You see beyond the data to the world that resulted in this data generating process, the issues that come with it and the opportunity that it gives us You're experienced in and excited by taking a machine learning project from business idea to deployed production system You default to AI tools for development. You use Claude Code, Cursor, or equivalent daily - not as a novelty, but as your standard working mode Our role won't be for you if: You're hoping to do research and publish research papers as a key element of the work that you do You're looking to move into a less technical, more managerial role You're keen to get your hands on fancy new technology X and apply it to something You prefer to work on one thing and make it perfect before moving on - the role requires pragmatism, parallelism, and iterative improvement Requirements You'll need these skills/experience to be successful: Production ML experience, with a track record of deploying ML systems that handle messy data, fail gracefully, and need monitoring Strong ML fundamentals - you can reason about trade-offs in practice, explain why certain features matter more than model selection, and make good judgement calls when something unexpected happens Client-facing deployment experience - you've personally owned an ML deployment end-to-end and are comfortable on calls with non-technical stakeholders Strong programming skills in Python, including the ML/scientific Python stack (e.g. numpy, scikit-learn) Daily use of AI development tools (Claude Code, Cursor, Copilot or equivalent) as your default working mode It would be great if you have experience in some of these areas too: Forecasting, time-series, or demand-planning - someone who understands lag features, calendar effects, and evaluation integrity intuitively will ramp significantly faster Our stack: Python, scikit-learn, MLflow, Docker, GCP A small team where ownership is wide and context-switching is normal Benefits Salary: £95,000-£110,000 Fully remote (European timezones) Share options 35 days annual leave (25 days standard plus 10 flexible public holiday days) Extra day of leave for every year of service Pension contributions matched up to 5% Comprehensive health insurance Enhanced parental leave & pay Co-working space stipend for those based outside London Bi-annual all expenses paid team retreats The latest Macbook and equipment budget for your home office Professional development budget Unlimited free books Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

The Role At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. We are currently looking to bring in a Technical Project Manager to work on the technical category management of our flagship Ooho product and the rest of our edible packaging solutions. This is an exciting time to join Notpla, right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. The Technical Project Manager will work directorly with our Chief Technology Officer to help define the technical direction of our range of edible packaging solutions. You will work with the Category owner to ensure that we are able to deliver the technical specifications required to meet our partners requirements, liaising with the technical team to ensure that everything is delivered on time and in full. Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment.. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. Your profile We are looking for a Technical Project Manager with a desire and the experience to continue to work on hands-on maintenance and development of machinery. You will need to come from a mechanical or process engineering background, whilst having experience of running large, multi partner technical projects. As well as this you will need to have excellent communication and stakeholder management skills. This is a rare opportunity for a passionate and hands-on engineer, to take ownership of both project management pieces but also the development of processes and manufacturing techniques, whilst continuing to work hands-on with our bespoke in-house machinery. As well as the above your day to day responsibilities will include: Technical project management of our edible packaging range. Working with external suppliers and manufacturing partners to develop processes and manufacturing techniques. Liaising with our in house technical team to ensure technical delivery of all of our projects. Being the link between the formulation and ingredient requirements and the manufacturing process needs. Maintenance both planned and reactive of our in house manufacturing machinery. Working with the category owner to define the technical road map of the products. Working with the category owner to assist in the commercial development of the products. Identify and assess technical risks, ensuring proactive mitigation and resolution strategies. Chair dedicated technical meetings with technical resources, separate from standard project updates, to discuss technical progress against agreed milestones, challenges, and improvements. Foster a culture of collaboration, innovation, and continuous improvement within the technical community. Ensure technical standardization and best practices are consistently applied across the category (SOPs, Project & Trial planning, reporting). Salary £40,000 - £55,000 + EMI Share Options About us Notpla is a family of regenerative packaging materials, made from seaweed and plants. Behind these products is a company of the same name, deeply committed to making the planet a healthier place. Winner of the prestigious Earthshot Prize, Notpla are famed for their innovative, scalable alternatives to plastic. These include the edible liquid bubbles - Ooho, their seaweed-coated food containers, single-use films and rigid materials. To date, their solutions have already replaced 16 million pieces of single-use plastic from entering our environment. Notpla Limited takes inclusion and diversity seriously. It is important for us that we live by our values and our policies outline how – We work better together. Notpla is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Fraud Strategy & Analytics team works cross-functionally with Machine Learning, Product, Engineering, and Operations to combat fraudulent activities and to foster a safe platform. We're looking for a new team member to help lead our team’s fraud monitoring and detection efforts and own fraud escalations as we scale internationally. Additionally, this role will work closely with our cross functional partners to help develop our fraud detection and decisioning systems. • Develop strategies for monitoring and preventing fraud across our network, advising on best practices and ensuring the strategies align with risk management goals., • Leverage advanced data analytics to identify loss drivers, derive insights and optimize fraud management strategies, • Report on fraud trends and loss drivers to cross functional partners and senior management, • Quickly respond to fraud rings and ensure issues raised by other teams are addressed in a timely manner, • Work together with our operations team to help limit losses and ensure optimal review volumes, • Assist with evaluation and development of new external or internal features/signals to improve our fraud detection capabilities, • Assist with team planning and goal setting as well as coaching and mentorship of more junior team members, • 7+ years of experience in Fraud Management or a related field preferred with a prior emphasis on analytics., • Product knowledge - Passion to understand how the product works and how to change it to make it more effective, • Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity, • Ability to work later starts several days a week so as to allow for increased overlap with US based colleagues., • Technical skills - Extensive experience writing and analyzing SQL queries; comfort using python or other scripting languages for data analysis, • Communication - Ability to build strong cross functional partnerships and work with a diverse range of teams across the organization. Ability to communicate analyses and recommendations clearly to both technical and non-technical audiences, • Multi-tasking - Strong time management skills and the ability to shift focus on a moment's notice to respond to changes in fraud pressure and tactics, • Industry knowledge - Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development., • Bachelor’s degree, or local equivalent, in a quantitatively rigorous field like engineering, statistics, math, finance, economics desired Pay Grade - O Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). GBR base pay range per year: £133,000 - £173,000 Location - Remote UK #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents, • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses, • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge, • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in _—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce _. Please note: this role is open exclusively to candidates based in the United Kingdom, Ireland, Spain, Portugal, or the Netherlands. This is a part-time contractor position and is not eligible for employee benefits. We’re looking for a People Operations Generalist to join our team on a part-time contractual basis to support us during EMEA hours. You will report into the People Operations & Total Rewards Manager. This role is ideal for someone early/mid-career who is excited to own core people processes while helping scale global people operations, compensation, and benefits You’ll play a key role in delivering a high quality employee experience, supporting managers, and ensuring our programs are competitive, compliant, and aligned with our company values. People Operations Own and improve core People Ops processes across the employee lifecycle (onboarding, offboarding, role changes, etc.) Act as a first point of contact for employee and manager questions, providing thoughtful and timely support Maintain and improve HRIS data integrity and workflows (Rippling) Partner with managers to support performance cycles and engagement programs Help build scalable processes as the company grows globally Own access management across People systems and company tools, ensuring strong data control, security, and audit readiness Identify opportunities to leverage AI and automation to improve People Operations processes, reduce manual work, and enhance the employee experience Compensation & Benefits Support compensation cycles (benchmarking, salary reviews, promotions, and adjustments) Help maintain and evolve compensation frameworks and job architecture Administer and improve global benefits programs (e.g. health, leave, wellness, and new offerings) Partner with external vendors and brokers to help manage renewals and implementation Ensure compliance with local regulations across different countries Global & Operational Support Assist with international employment setup and ongoing operations (e.g. EORs, payroll coordination, documentation) Support policy creation and updates Help manage audits, reporting, and documentation across regions Projects & Scaling Contribute to key People initiatives (e.g. manager training, performance improvements, new benefits rollouts) Identify inefficiencies and proactively suggest improvements Help build documentation and internal resources for managers and employees Talent Acquisition Coordination Coordinate interview scheduling across multiple time zones Manage candidate experience, ensuring timely updates and follow ups Support job posting setup and updates across the careers site and external job boards Support pre-boarding and onboarding processes 2-4 years of experience in People Operations, HR, or Total Rewards Proven ability to manage and maintain high-quality, reliable people data across systems and processes Comfortable working in a fast-paced, scaling environment (ideally startup or tech) Ability to handle sensitive information with discretion Demonstrated curiosity about emerging technologies, including AI, and a willingness to incorporate them into daily work Strong communication skills and a service-oriented mindset Comfort working cross-functionally with Finance, Legal, and leadership teams Experience with Rippling, especially optimizing workflows, automations, and system integrations to improve efficiency and data accuracy Experience owning and optimizing Notion as a source of truth, including building structured, scalable documentation systems Hands-on experience supporting People Operations and/or payroll in one or more of the following countries: Spain, UK, Netherlands, France, Ireland, Portugal, or Canada Experience building or documenting scalable People processes in a growing company Experience implementing or managing AI-enabled workflows within HR, People Operations, payroll, knowledge management, or internal operations Familiarity with EOR providers (Oyster) and international employment models Experience working in a fully remote, globally distributed company Exposure to compensation benchmarking tools Experience supporting or improving performance review cycles and manager enablement Experience with equity management, including administering equity programs, supporting grants, and partnering with finance/legal teams Relevant HR or payroll certifications (e.g. CIPD, PHR/SPHR, CPP, or local equivalents) You’ll join a high impact, collaborative People team shaping how we scale People Operations and Total Rewards globally at Maze You’ll gain exposure to both operational execution and strategic decision-making You’ll help shape how we scale People practices globally At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our _ for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly _ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits _. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

OneClickComply is changing how cybersecurity and compliance is achieved by small and medium sized businesses by automating thousands of technical tasks at the click of a button. We're backed by a leading Venture Capital investor and work from our state-of-the-art office in Sunderland. Description: • Design, develop, and deploy end-to-end AI/ML-powered features and applications using Python and modern frameworks., • Build, integrate, and maintain machine learning models/solutions—from data pipelines to API deployment and user-facing delivery., • Collaborate with product managers, compliance experts, and engineers to translate business needs into intelligent technologies., • Build robust backend systems and APIs (e.g., FastAPI, Django, Flask) to support AI-driven workflows., • Develop user-friendly frontend interfaces (e.g., React, TypeScript) that surface ML insights and drive engagement., • Lead the development, evaluation, and monitoring of models (LLMs, predictive/classification, agentic workflows), ensuring security and compliance standards are met., • Implement best practices for MLOps, including CI/CD, automated testing, model versioning, and data validation., • Architect integrations with vector databases, cloud platforms, and retrieval-augmented generation systems. Qualifications: • 3+ years of production experience delivering fullstack AI/ML applications., • Proficient in Python (especially for ML with libraries such as TensorFlow, PyTorch, scikit-learn) and backend frameworks (FastAPI, Django, Flask)., • Experience with frontend frameworks: React, Vue, or Angular., • Practical expertise in building and scaling ML models (LLMs, NLP, classification) and deploying them as APIs/services., • Strong skills in MLOps: containerisation (Docker, Kubernetes), cloud deployment (AWS, GCP, Azure), and CI/CD., • Experience with prompt engineering, LLM evaluation, and vector databases (Pinecone, Weaviate, FAISS)., • Excellent communication skills and experience working cross-functionally. Benefits: The OneClickComply team are integral to the 100% customer satisfaction we have here, and as such we offer one of (if not) the best benefits packages for our team. ❤️‍🩹 Wellness & Healthcare • 👩‍⚕️ 24/7 GP appointments for you & family, • 🗣️ Unlimited counselling & mental health support, • 💪 Virtual gym classes & discounts, • 🦵 Virtual physiotherapy & 👁️ unlimited eye tests, • 🫰 Subsidised health insurance, • 🤝 Care & special needs advice, • 🐶 25% off video vet consultations 🗓️ Leave Entitlements • ✈️ 33 days paid annual leave, • 🏠 Unlimited leave (sabattical anyone?), • 🤢 10 days company sick pay, • 🎂 Paid day off for your birthday, • 🐹 Paid pet bereavement leave, • 🚸 Half-day off for your child’s first school day 💴 Financial Benefits • 🏪 4,000+ retailer discounts, • 📞 Personal finance advice, • 🥇 £1,000 monthly lottery, • 🎞️ 40% off cinema tickets, • 💹 Share options, • 🎽 Charity match donations, • 🚘 Driving Lesson Contributions, • 💵 Interest-Free Loans, • 🚂 Travel pass advances 🍕 Food & Social 🍹 Unlimited free drinks in the office (catered to you on request!) & 🍴 monthly team meals

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We are looking for a motivated, curious, and enthusiastic Product Manager to join our growing product team. This is not a role where we expect you to have seen it all before or be an expert in every discipline. We believe great product instincts combined with the right attitude will take you far, and this role is designed to be a launchpad for your career. Product management at Ripjar is beautifully varied, and we want you to find your own strengths. While you will get a solid grounding in the entire product lifecycle, you will have the flexibility to lean into the areas that excite you most as you develop: • The Tech and Delivery Side: Partnering closely with world-class engineers and architects to build cutting-edge systems., • The Commercial and Marketing Side: Shaping product strategy, exploring pricing models, and helping position our products in the global market., • The Operational Side: Working on how our complex AI systems are deployed and implemented effectively for our clients. Bring Your Ideas to Shape How the World Fights Financial Crime with AI AI is at the heart of what we do. We don't just want you to manage a roadmap; we want you to bring your own creativity and ideas to the table. You will help us think about how we can leverage the next generation of AI tools and processes to make a meaningful difference. If you are fascinated by the fast-moving world of artificial intelligence and want to apply it to real-world challenges, you will thrive here. What you'll be doing: • Lead and Shape Initiatives: Be responsible for key product features from concept through to launch, working alongside UX designers, engineers, and QA specialists., • Listen and Learn: Engage directly with our customers and internal teams to deeply understand user needs and domain challenges., • Build Momentum: Act as an Agile product owner by writing user stories, collaborating team ceremonies, and helping the team deliver., • Experiment with Strategy: Contribute fresh ideas to our product development, marketing strategies, and pricing approaches. Requirements What we're looking for: We are keeping things simple. We aren't looking for a long list of certificates; we are looking for potential, adaptability, and commitment. • Some Product Experience: You have a solid grounding in product management principles, perhaps as an Associate PM, Product Analyst, or a closely related role in a fast-moving tech environment., • B2B or SaaS Exposure: You have some familiarity with how enterprise software or SaaS products are built and delivered., • Curiosity Around AI: You don't need a degree in data science, but you should be genuinely excited by AI technology and eager to explore how it can solve complex problems., • Strong Communication: You know how to collaborate cross-functionally, listen to different perspectives, and build trust with a team., • Bonus Points: Any exposure to financial services, compliance, or RegTech is a great plus, but absolutely not a requirement. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain.This role is explicitly adoption- and outcomes-focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success.This is not a support role. Success is defined by measurable end-user utilisation, consistent behavioural adoption, evidence-based value, renewal retention, and thoughtful account growth • Drive End-User Adoption & Utilisation (Primary Accountability), • Own utilisation outcomes, not just customer satisfaction or activity., • Execute against the HALOS utilisation framework:, • Assignment – devices correctly assigned, activated, and deployed, • Activity – meaningful, appropriate recording behaviour, • Consistency – normalised usage across shifts, roles, and locations, • Evidence – footage actively reviewed, bookmarked, shared, and operationalised, • Identify and remediate zero-recording and low-usage cohorts as leading indicators of churn risk., • Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns., • Strategic Account Ownership, • Serve as the primary post-sale owner for strategic enterprise customers., • Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance., • Translate customer objectives (safety, de-escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes., • Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes., • Change Management & Workforce Enablement, • Lead adoption and enablement strategies across large, distributed frontline workforces., • Partner with customer leadership to:, • Position body-worn cameras positively with employees, • Address cultural, regulatory, and privacy considerations (including UK-specific requirements), • Reinforce expected behaviours and operational usage norms, • Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform., • Proactive Risk Management, • Identify early indicators of disengagement, misalignment, or adoption breakdown., • Intervene early to correct course before issues escalate., • Own customer health holistically — behavioural, operational, executive, and commercial., • Commercial Ownership: Renewals & Expansion, • Own end-to-end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution., • Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value., • Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive-level ROI narratives., • Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes., • Ensure expansions are operationally ready and adoption-led, avoiding unused or underutilised licences., • Cross-Functional Leadership, • Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise-scale, frontline use cases)., • Maintain clear ownership boundaries and minimise internal handoffs., • 8–10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware-enabled SaaS, • Proven track record owning renewals and expansion, not merely supporting Sales-led motions, • Experience managing large, complex, multi-site enterprise customers, • Strong commercial acumen paired with adoption-led success, • Comfortable operating at both executive and frontline operational levels, • Based in the Greater London area, with flexibility to travel as required, • High, consistent end-user utilisation and evidence creation, • Strong renewal rates driven by demonstrated value, • Predictable, thoughtful expansion rooted in adoption, • Clear executive alignment and commercial credibility, • Customers who view HALOS as a strategic, commercial-impacting partnerBenefitsGenerous Annual Leave AllowanceCompetitive salary and commission/bonus package Learning and Development opportunitiesPrivate Health InsuranceCycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring ProcessHere’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date. Application30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager30 minute meeting with wider departmentOffer! Diversity & InclusionWe’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

English speaking Sales development Representative for UK Market - SAAS Supply chain - H -F </div> </div>Client : B2B SaaS Editor – Tech Start -up / Food Supply Chain </div>Location : 100% Remote (European time zones) </div>Package : £50–65k OTE — £35–45k base (depending on seniority) + variable + employee share programme, unlimited holidays </div> </div>Join a fast -growing international SaaS company revolutionising the food supply chain worldwide ! </div> </div>Your mission: Work hand -in -hand with the Head of Sales and CEO to drive growth in the UK market — one of the most strategic and high -potential regions in Orderlion's history — by building a healthy pipeline of qualified leads through proactive outbound sales. </div> </div>Key responsibilities: </div> </div>70% Outbound Sales / Hunting: </div> </div>Multichannel prospecting: identify, qualify and engage key decision -makers (CEOs, Operations Directors) within food wholesalers and suppliers (food service, retail, large -scale distribution…) </div> </div>Cold -calling & active listening: engage 60–80 contacts per day to create first commercial touchpoints, spark genuine interest and build trust by leveraging Orderlion's strong international track record </div> </div>Meeting conversion: understand the business challenges of qualified prospects and bring them to demo bookings with the sales team </div> </div>Follow -up, monitoring & CRM reporting: maintain rigorous pipeline management in HubSpot to track progression, ensure timely follow -ups and optimise conversion at every stage of the funnel </div> </div>10% Mentorship & Development: </div> </div>Benefit from a tailor -made 1 -on -1 mentorship programme led directly by the Global Head of Sales and CEO — structured to accelerate your path to sales superstar </div> </div>10% Reporting: </div> </div>Own your sales funnel and contribute to team reporting, showcasing your results and impact </div> </div>10% Process Improvement: </div> </div>Continuously refine and improve internal sales processes, tools and automation to drive operational excellence </div> </div>The team & environment: </div> </div>You'll be joining an international, high -energy team of 25+ people (average age 32), including alumni from Zalando, Groupon and Oetker Digital, in a start -up with real product -market fit and serious commercial momentum. </div> </div>The sales team is made up of passionate, experienced operators who have tested and validated a huge amount on other markets — and have a lot to pass on to help you crack the UK. </div> </div>You'll be onboarded and mentored directly by the CEO and Global Head of Sales — two visionary, hands -on leaders who invest personally in the growth of their team. They're looking for a genuine partner, not just an executor </div> </div>100% remote role with regular team offsites and international travel — the team values both team cohesion and genuine proximity with customers. </div> </div> </div> </div> </div> </div> </div></span>

Customer Success Manager - ERP Software - Remote / Midlands(ERP, Customer Success, Account Management, Software, Remote) - Build meaningful client relationships with a fast-growing ERP software company! A Customer Success Manager(ERP, Customer Success, Account Management, Software, Remote) is required by a leading ERP software provider with a 29-year track record of delivering cutting-edge solutions to merchants, wholesalers, distributors, and retailers. Their modern cloud-based ERP suite is trusted across sectors such as food & drink, builders' merchants, and pharmaceuticals. With a high-performing technical team and regular software updates every two weeks, they are revolutionising how businesses manage operations. You will need: Experience in customer-facing account management, customer success, or client service roles. Strong empathy and top-tier communication skills. Background managing or supporting smaller commercial accounts. Exposure to software or tech-enabled services is an advantage. Midlands-based and happy to travel to Southampton once a month. Join a business that values personal development and empathy. You'll work remotely, supported by a collaborative and knowledgeable team. You'll have exposure to a rapidly evolving ERP product and a clear path for progression into senior customer success or account management roles. Day to day, you'll: Collaborate with a close-knit team to support and retain smaller commercial clients. Speak to customers daily, understanding challenges and resolving them with internal support. Deliver exceptional service, focusing on satisfaction over sales. Strengthen long-term client relationships, driving engagement and loyalty. Why Apply? 100% remote with only monthly travel to Southampton Emphasis on empathy, service, and long-term client value Modern, agile ERP product with bi-weekly feature releases Clear progression opportunities into senior roles Supportive, expert team culture please apply!

About Our Client Our client is a family-run Japanese company with more than 200 years of history. It has two divisions: Food for human consumption and pet food. In Japan, they have established themselves as a leader in the pet food industry, thus also becoming a leader in sales. They are characterized by the extensive catalogue of products that includes their iconic product, which has revolutionized the industry and is the world’s number 1 Cat Treat brand. Thanks to the growth that they have had in recent years, they have become the No.1 brand of pet food in Japan and are also expanding internationally to make pets and their owners around the world happy. About the Role In this position, you will assume complete responsibility for the UK Pet Independent channel for the company's UK operation. You will have full autonomy to grow this channel from a challenger brand to a household name. You will manage their selected wholesale distributor and grow our brand’s market share and market penetration. Key Responsibilities • Achieve monthly, quarterly and annual targets for sales and recommendation of the Ciao and Inaba brands through the effective management of existing accounts and the acquisition of new business., • To achieve new Pet Independent conversion numbers in line with targets and target Pet Independent stores and small chains, using well developed sales and negotiation skills to win new business., • To achieve KPIs for Strategic Plan focus areas, including NPD and in store initiatives, • Effective management of customer through optimised contact and visit strategy ranging from routine visits, quarterly reviews, staff training, category relays, advocacy days., • To acquire and maintain a high level of technical product knowledge to facilitate conversations will all levels of store staff., • To deliver training tailored to store requirements when needed, to achieve sales and recommendation objectives., • Thorough understanding of customers strategy and competitor activity and create awareness internally through networking to ensure an appropriate feed into the channel business planning process., • Develop and implement a jointly agreed Customer Business Plans to achieve targets in line with Channel strategy, delivering excellent execution of Key Sales Fundamentals. Skills Required • They are looking for candidates who are passionate about Pets and Pet Independent Businesses. You will have already demonstrated successful performance within sales and will be passionate about building high value customer relationships, be able to demonstrate strong commercial acumen and have a strong and determined focus on delivering results., • You will be self-driven and able to demonstrate your experience of delivering new business wins vs. stretching targets. Your ability to adapt your communication style to a broad range of decision makers, be resilient in the face of challenging situations and be able to influence both internally and externally will be key., • A proactive nature with commercial awareness and excellent numeracy skills, • Business development experience essential, • Pet Independent channel experience is beneficial, • Knowledge of pet industry beneficial, • Highly proficient in Excel and comfortable using other Microsoft Office programs - IT literate Makes good use of insightful information and is naturally analytical, • Organised and adept at planning and prioritising workloads, • Ability to travel within designated geographical territory

At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. As a National or EU Account Manager (depending on background) you will be responsible for building Notpla’s revenue stream through foodservice sales, utilising a combination of existing partnerships and new relationships, to get Notpla’s plastic free packaging solutions into stadiums, restaurants, corporate canteens… everywhere! This is an exciting time to join Notpla, as we are right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. We launched our foodservice packaging into the market in 2023, sold 12 million items in 2024 and hope to double that in 2025. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. Our Sales team sits within our revenue function, working closely with the marketing, business development and finance teams. Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. We are looking for someone with direct experience of packaging solutions into the food service industry. You will ideally come with the contacts and relationships required, to help us build further revenue and to expand our market share. The ability to speak multiple languages would be a big advantage. As well as the above, your day to day responsibilities will include: Working with national, regional and international distributors to drive demand for the Notpla product range. Sourcing new potential customers, and responding to incoming leads via the CRM or from the senior leadership team. Working with the design team to drive new SKU production by presenting customer feedback and expectations. Working with the Chief Revenue Officer to give feedback on pricing strategy and proposing commercial rebates or financial incentives as necessary. Creating new business for Notpla by utilising your industry contacts to open up new opportunities for our food service products. Tracking and reporting progress of potential clients on the CRM and in cross-functional team meetings. Develop and operating a comprehensive market map of the potential clients and partners for Notpla, to ensure we are maximising our business development opportunities. Negotiable

As a Partner Account Manager at TP-Link, you will be at the forefront of driving growth across our B2B portfolio, with a strong focus on Omada (SDN & Cloud Networking) and Vigi (Surveillance Solutions). You will recruit, develop, and manage high-performing channel partners, enabling them to deliver managed services, cloud-based solutions, and value-added offerings to end customers. You are a strategic thinker with a hunter mentality, passionate about winning, and skilled in building long-term, trust-based relationships. • Partner Acquisition & Enablement: Identify, recruit, and onboard new channel partners with a focus on those offering managed services and cloud-based business models. Drive partner activation and performance through structured onboarding and enablement programs., • Value-Added Selling: Promote TP-Link’s B2B solutions through consultative, value-based selling. Equip partners to deliver tailored solutions that address customer pain points and deliver measurable business outcomes., • Sales & Technical Enablement: Collaborate with engineering and product teams to deliver impactful sales and technical training. Ensure partners are fully equipped to position, sell, and support TP-Link’s Omada and Vigi solutions., • Business Planning & Execution: Co-develop strategic business plans with key partners, including revenue targets, marketing activities, and joint go-to-market initiatives. Track execution and optimize for growth., • Customer Engagement: Support partners in customer-facing engagements, helping to shape solution architecture and ensure customer satisfaction. Build strong relationships with key end-customers to drive loyalty and retention., • Cross-Functional Collaboration: Work closely with Systems Engineering, Business Development, Inside Sales, and Marketing to align on strategy, share insights, and drive coordinated execution., • Portfolio & Market Alignment: Provide feedback to the product and portfolio teams to ensure offerings align with market needs. Influence roadmap decisions based on partner and customer insights., • Marketing & Demand Generation: Partner with marketing to plan and execute campaigns, events, and digital initiatives that generate leads and build brand awareness in the B2B space., • Performance Management: Own key business routines including forecasting, QBRs, MDF planning, and channel rebate tracking. Use data to drive accountability and continuous improvement., • Market Intelligence: Stay ahead of industry trends, competitor moves, and emerging technologies. Use insights to refine strategy and uncover new opportunities., • Minimum 6 years of experience in channel sales, partner management, or territory development in the networking, IT, or security sectors., • Proven success in partner acquisition, value-based selling, and cloud/managed services go-to-market strategies., • Strong understanding of networking technologies (LAN, WAN, Wi-Fi, SDN, IP surveillance) and cloud-managed platforms., • Exceptional communication and presentation skills, with the ability to influence both technical and executive audiences., • Highly motivated self-starter with a hunter mindset and a passion for winning in competitive markets., • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment., • Willingness to travel as needed; valid driver’s license required., • German and English language skills on C1 level both written and verbal., • An independent role with own responsibilities in an innovative, and market-leading international company., • A friendly and motivated team, great opportunities to develop yourself with the company., • An unlimited and home-office based employment contract (within our target region of south Germany)., • An attractive salary with target-related OTE bonus., • A company car also for private usage, • 28-31 annual holidays., • Company pension scheme (betriebliche Altersvorsorge)., • Good incentive plan including monthly food voucher, voucher for birthday, presents for on- and offboarding, marriage, childbirth, company anniversary, International Women’s Day, and so on., • Employee referral award., • Regular team events (monthly tea time, quarterly team building, Christmas party, etc.)., • Ergonomic office chairs and height-adjustable workplaces., • Modern office with free parking places., • Free drinks and good tea and coffee., • Employee discounts on our wide range of our products.

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Familiarity with CI/CD pipelines and tools, particularly Github Actions Strong Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Strong Experience working with monorepos and tooling such as NX/Lerna/Bazel. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of software security, OWASP and scaling of software systems Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £75,000 - £100,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Familiarity with CI/CD pipelines and tools, particularly Github Actions Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Experience working with monorepos and tooling such as NX/Lerna/Bazel. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £55,000 - £75,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Branch: Lodge at Solent Location: Lodge at Solent, Fareham Salary/Benefits: Competitive salary with both early and late shifts Contract type: Permanent Hours: Full Time Shift pattern: Evening's & weekend's included. Hours per week: 40 Are you ready to take the next step in your Food and Beverage career? We are looking for a Food & Beverage Team Leader to join our friendly team at our busy Hotel. Your day to day; Responsible for supporting the Food and Beverage Service Manager with the effective operation of the all Food and Beverage aras, including restaurant and bar, conference and events, delivering the highest levels of guest experience. • Hosting to the highest calibre and ensuring that all team members working in the department maintain a high level of hospitality at all times to all guests, • Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the service periods, • Supporting the Food and Beverage Service Manager in managing the Food & Beverage team members and working closely with the kitchen team throughout service, • On-going training and development of the Food & Beverage team, to ensure high levels of service are continuously maintained Who we are looking for...

Assist with customer specification information collection and approval of artwork Complete benchmarking documents, store visits, support panels to develop sound understanding of existing (EPD) and New Product Development (NPD) Support the site process team on trials, data collection and factory pape

As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled emp

What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailersdiscounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive c

Ensure you read the information regarding this opportunity thoroughly before making an application.Monday-Friday | Early Finish Friday | Immediate Starts | Full Training Provided.Acorn by Synergie is supporting a market-leading manufacturing company in Weymouth with multiple opportunities for Assemb

BSNI have fantastic opportunities for our Manufacturing client based in Ballymena for Production Operatives!. To operate as part of the team to achieve the adherence to the daily production p.

Counterbalance Forklift Production Line Operatives Earn £14-15 per hour Looking for a role that combines forklift skills with production line or Canning line experience? We are hiring Counterbalance Forklift Production Line Operatives for immediate starts with a leading client in Bedford! What You

Do you want to make a difference with the work you do? Join us as a Product Lifecycle Manager (PLM) You will own the end-to-end internal product lifecycle from concept through launch, in-life optimisation and end-of-life. Product Discovery, Definition & Requirements Create clear, high-quality pr

Essential Experience: Significant experience within Product Merchandising, Category Management, Consumer Trading, Product Management or a similar commercial product role. Youll combine consumer insight, commercial analysis and product strategy to build compelling assortments, influence future produc

Residential Childcare Support Worker Company: Budwood Limited Contract: Casual Salary: £12.Location: Southampton Specific Hours: Shift pattern on rotation - ad hoc cover Introduction Are you looking for a job where you can genuinely change a young person's life? Budwood, part of the Polaris Co

Market Research: Answering online surveys and sharing your opinions on products.

Healthcare Support Worker - Complex Care Employer:.Local community (home-based care).Superior Healthcare is recruiting.This is a rewarding opportunity to provide person-centred care to a client who thrives on.She benefits from carers who are.She enjoys a wide range of activities including.She is non

As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled emp