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Hyatt Centric Hotel Cambridge Starman Restaurant & Bar The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge. Key Responsibilities Greet guests warmly and create a positive, welcoming atmosphere. Take food and beverage orders accurately and professionally. Provide menu recommendations and answer product‑related questions. Serve food and drinks in a timely and efficient manner. Anticipate guest needs and respond promptly to requests. Handle guest feedback and resolve concerns courteously. Set up and clear tables according to service standards. Ensure dining areas are clean, organised, and presentable at all times. Prepare and maintain service stations, cutlery, glassware, and supplies. Follow correct procedures for opening, operating, and closing shifts. Process payments and handle cash/card transactions accurately. Adhere to all food safety, hygiene, and allergen‑awareness procedures. Follow responsible alcohol service guidelines. Maintain cleanliness standards in line with company and legal requirements. Report any hazards, maintenance issues, or incidents to management. Work collaboratively with colleagues to ensure smooth service flow. Assist in training new team members when required. Communicate effectively with kitchen and bar teams to ensure accuracy and speed. Why Join Edyn Be part of a fast- frowing, forward-thinking hospitality group Work in a design-led, people-first culture Opportunities for career progression across Edyn's Eurpoean portfolio Learning and development suppoert Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

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FRONT OF HOUSE MANAGER – LOCKE CAMBRIDGE & HYATT CENTRIC CAMBRIDGE We are seeking an experienced and guest-focused Front of House Manager to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Leadership Champion a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Lead by example on the floor - being visible, hands‑on, and approachable during peak times Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Operational Management Oversee daily front of house operations including reception, housekeeping, maintenance and Food & Beverage (where applicable) Manage room inventory, availability, and rate controls in collaboration with Revenue Management Ensure efficient check‑in/check‑out processes and a smooth flow of operations Maintain strong relationships with Housekeeping and Maintenance to ensure room readiness and quality Implement and monitor SOPs, ensuring compliance with brand and legal standards Team Leadership & Development Recruit, train, coach, and inspire the front of house team to deliver standout service Create a positive, inclusive team culture that reflects lifestyle hospitality Conduct regular performance reviews and support career development Schedule, plan, and manage workforce budgets and payroll Financial & Rooms Performance Drive upselling, room category optimisation, and non-room revenue opportunities Monitor departmental budgets and control operational costs without compromising guest experience Review daily, weekly, and monthly performance reports and identify improvement opportunities Systems, Technology & Compliance Oversee the functionality and use of key systems (PMS, POS, payment solutions, mobile guest platforms) Ensure compliance with health & safety standards, data protection, and cash handling procedures Identify opportunities to use technology to enhance the guest experience and team efficiency General Operations & Team Support Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about rooms operations and delivering exceptional guest experiences A natural people leader with strong communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Strong commercial awareness with the ability to influence rooms performance YOUR PROVEN TRACK Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role Proven experience in a front of house leadership role within lifestyle, boutique, or design‑led hotels Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Benefits: • Company pension, • Discounted food, • Employee discount Full job description: We are seeking a talented and passionate Assistant Head Chef to help lead our kitchen team in delivering exceptional pub food. The ideal candidate will possess strong leadership skills, a deep understanding of food safety, and the ability to manage all aspects of the kitchen. You will be responsible for overseeing kitchen operations, menu development, and ensuring the highest standards of food quality and presentation along with the other team members. Responsibilities: Lead and manage the kitchen team, providing guidance and support to ensure efficient operations. Develop innovative menus that reflect current culinary trends while maintaining consistency in quality and presentation. Supervise daily kitchen activities, including food preparation, cooking, and plating. Ensure compliance with food safety regulations and maintain a clean and organised kitchen environment. Train and mentor kitchen staff in culinary techniques, food safety practices, and customer service standards. Collaborate with front-of-house staff to ensure seamless service and exceptional guest experiences. Monitor inventory levels and assist with ordering supplies as needed to maintain stock levels. Implement cost control measures to optimise kitchen efficiency without compromising quality. Requirements: Proven experience in a similar leadership role within a restaurant or hospitality setting. Strong knowledge of culinary techniques, food safety standards, and kitchen management practices. Excellent leadership skills with the ability to motivate and inspire a team. Exceptional organisational skills with attention to detail in both cooking and presentation. Ability to work under pressure in a fast-paced environment while maintaining high standards of quality. Strong communication skills to effectively collaborate with team members and other departments. A passion for food and a commitment to delivering outstanding culinary experiences for guests. Job Types: Full-time, Permanent Driving Licence (preferred) Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount, • Free parking, • On-site parking Experience: • Chef: 4 years (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

We are looking for House Hosts to join Hyatt Centric, Cambridge Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our House Hosts are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Hyatt Centric: a sleek, avant-garde style 4* hotel, in the brand-new, sustainable district of Eddington.

We are looking for Night Host/ Receptionist to join Hyatt Centric, Cambridge Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our House Hosts are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Hyatt Centric: a sleek, avant-garde style 4* hotel, in the brand-new, sustainable district of Eddington. What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit