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Hg (Honest Greens) · Soho, London Full-time · £16.00 per hour + KPI bonus · Hospitality / Front of House We’re Hg - known as Honest Greens outside the UK. Born in Barcelona in 2017, we’ve become one of Europe’s favourite places for Real Food: seasonal, Mediterranean-inspired dishes cooked from scratch with ethically sourced, never ultra-processed ingredients. Now we’ve brought that energy to London, and we’re building something new: a Promoter role that turns the very first impression of Hg into a genuine competitive advantage. This isn’t a traditional host job. We’re hiring for personality over experience, warm, mission-aligned people who can read a room, tell our food story, and turn passers-by into loyal regulars. If you light up when you meet people and love great food, we’ll teach you the rest. The Role As a Promoter, you are the first person a guest interacts with and the one who sets the tone for their whole visit, from before they walk into the moment they leave. Your job is to create a warm, welcoming and brand-consistent experience that makes every guest feel looked after. Your energy and attitude directly shape how each visit begins and ends. What you’ll do • Welcome and guide guests — deliver a warm, genuine welcome, anticipate needs, and help people understand how our service works., • Tell the food story — explain our menu in an approachable way and make natural recommendations (sides, proteins, drinks, desserts) that enhance the experience, never pressure., • Build loyalty — introduce guests to the Hg app and its benefits where appropriate and help convert first-time visitors into regulars., • Manage expectations — keep guests informed and reassured during busy periods, communicating wait times calmly and turning potential frustration into a positive moment., • Close warmly — give every guest a genuine farewell, ask about their experience, and invite happy guests to share a Google review., • Read the room — stay visible and proactive, spot hesitant or confused guests, work the queue, and look for opportunities rather than waiting for them. Who you are • Genuinely warm, upbeat and high-energy — you love meeting people, • Mission-driven and values-aligned, with a real interest in healthy, honest food, • A natural storyteller and brand ambassador, • Calm and unflappable under pressure, comfortable with a fast-paced, high-volume environment, • Reads people well and anticipates their needs, • Coachable and eager to learn — we value personality over experience, • Reliable, takes ownership, and a genuine team player with leadership potential No prior hospitality experience? That’s genuinely fine. If you have the right energy and attitude, we’ll train you. #