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  • Head Waiter / Waitress
    Head Waiter / Waitress
    4 days ago
    £17–£17.5 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Sommelier
    Sommelier
    1 month ago
    £14 hourly
    Part-time
    London

    Chango Empanadas – East Dulwich & Earlsfield We are looking for a friendly and enthusiastic Part-Time Sommelier to join our team. This role is ideal for someone studying wine, starting their career as a sommelier, or looking to gain more experience in the hospitality industry. Locations: • East Dulwich, • Earlsfield Working Hours: • Evening shifts, • Approximately 5:00 pm to 10:00 pm About the role: You will help us introduce and promote our selection of Argentine wines while creating a great experience for our customers. Responsibilities: • Recommend and serve Argentine wines to customers., • Share your knowledge and passion for wine., • Participate in wine tastings, events, and special evenings., • Assist customers with food and wine pairings., • Provide excellent customer service., • Support the day-to-day operation of the shop., • Help the team with any tasks required to keep the business running smoothly, including serving customers, clearing tables, restocking, and general assistance when needed., • Make the wine notes. What we're looking for: • Interest and passion for wine, especially Argentine wines., • Sommelier studies, WSET qualifications, or previous wine experience are a plus., • Beginners are welcome to apply., • Friendly and confident when speaking with customers., • Positive attitude and willingness to learn., • Reliable and able to work evening shifts., • Team player with a hands-on approach. If you love wine and hospitality and would like to be part of a growing independent business bringing Argentine flavours to London, we'd love to hear from you.

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