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Carterwood provides the critical market insight that underpins capital allocation in Healthcare Real Estate. We help investors, operators, developers and advisors make better decisions about where to invest, how to grow and how to deploy capital with confidence. As we continue to grow, we are looking for a commercially minded Marketing Communications Manager to take ownership of our marketing function and strengthen how we communicate our value to the market.The RoleYou report to the Co-Founder and sit as part of the Commercial team to align marketing with business priorities, improve how we communicate our value, and ensure marketing activity supports revenue generation and client engagement. You also deliver marketing across the business which includes our B2B platform and our advisory services. You will be expected to take ownership, prioritise effectively and ensure delivery across multiple workstreams in a fast-paced environment. This role is suited to someone who is comfortable helping set direction while remaining hands-on in delivery within a growing business. Key responsibilities include:Deliver marketing strategy\n\n • Develop and deliver marketing plans aligned to commercial priorities\n, • Translate data and insight into clear, commercially relevant messaging\n, • Strengthen market position, value proposition and brand\n, • Prioritise activity to maximise commercial impact and pipeline\n, • Ensure all activity reflects Carterwood’s professionalism and values\nDevelop marketing assets and campaigns\n\n, • Own and improve sales and marketing materials\n, • Manage and deliver website, social, email, PR and events\n, • Deliver integrated campaigns supporting growth and engagement\n, • Maintain consistent messaging across all channels\n, • Support new propositions and market opportunities\nCoordinate delivery and align marketing across the business including managing budget\n\n, • Act as central coordination point for marketing activity\n, • Align closely with Commercial, Advisory and Data teams\n, • Manage external consultants to deliver value and quality\n, • Deliver within budget and devise KPI’s to track key metrics\n, • Ensure delivery is structured, prioritised and consistent\nPlan and deliver events\n\n, • Lead the planning and delivery of Carterwood's events programme, ensuring every event reflects our brand and commercial objectives\n, • Coordinate a small number of high quality , roundtables, conference sponsorship, client events and speaking opportunities\n, • Work closely with the Co-Founder, Commercial Director and EA to ensure events are well organised, professionally delivered and commercially focused\nThe successful candidateIn order to succeed in this role you will have to meet the majority of the essential requirements:\n\n, • Proven ability to deliver the marketing function independently, aligned to commercial objectives, in a complex, data-led or advisory business.\n, • Strong experience in messaging, positioning and content within complex, data-led or advisory businesses\n, • Ability to translate technical products into clear, commercially relevant messaging\n, • Strong commercial awareness, linking marketing to pipeline, engagement and revenue\n, • Experience with analytical tools including Google Analytics 4, as well as platform specific.\n, • Knowledge and experience in email marketing, in particular MailChimp.\n, • Able to manage multiple stakeholders, workstreams and suppliers effectively in a lean environment\n, • Experience using AI tools such as ChatGPT, Claude or Microsoft Copilot and embrace AI solutions\n, • Enjoy working in a fast-paced environment with priorities which change regularly\nDesirable experience includes:\n\n, • Experience within professional services, consultancy, healthcare, property or data-led businesses\n, • Strong commercial awareness and ability to align marketing with revenue objectives\n, • Familiarity with CRM systems such as Pipedrive\nWhat will you get in exchange?A competitive salary + bonus as well as great benefits package and hybrid working model.What next?We have chosen to work with our friends at ADLIB who are managing the recruitment process for Carterwood. Please note that any candidates that approach Carterwood directly will be forwarded to Ania at ADLIB for consideration.Equal OpportunitiesCarterwood is committed to creating an inclusive workplace where people feel valued, respected and able to do their best work. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

At Flosum, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us. We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly and build things right, you'll feel at home here. We are hiring a Director of Software Development to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a technical architect at heart who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale. • Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations., • Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR., • Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data., • Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations)., • Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them., • Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out., • Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies., • Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed., • 10+ years in software engineering with 5+ years leading development teams of 8–20 engineers., • Deep, current hands-on experience with Node.js (Express/Nest, async patterns, performance tuning, microservices)., • Working knowledge of the Salesforce platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns., • Proven technical architect background: designed distributed systems, API contracts, data models, and performance-critical solutions in production., • Track record of schedule compression—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality., • Strong estimation and planning discipline in Agile/Scrum or Kanban environments., • Experience driving solution performance: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces)., • Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices., • Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives., • Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks., • Ship the current roadmap on a compressed timeline agreed with leadership., • Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance., • Meet or exceed performance SLOs for the Node.js + Salesforce solution stack., • Retain and level-up the existing team while filling any skill gaps. At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.

Ready to make travel easier for millions? Airalo is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What’s in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; _ Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We’re curious problem-solvers who love tackling challenges that haven’t been solved before and building tools and processes that scale impact across the company. Airalo’s fully remote Data team is growing. You’ll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn’t just dashboards - it’s using data to drive strategy, inform product and growth decisions, and create real impact. You’ll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. Do you thrive at the intersection of marketing science and business strategy? We're looking for a Principal Data Analyst, Marketing Analytics to own and execute our marketing measurement strategy - from Marketing Mix Modeling and incrementality testing through to attribution, channel economics, and budget allocation. This role is for someone who combines deep technical expertise with the ability to influence how a global organisation thinks about growth. You'll design experiments, build models, and deliver the insights that shape how we invest our marketing spend across 190+ countries. But measurement only matters if it changes decisions - so you'll also drive adoption of your work across the Growth organisation, build measurement literacy with stakeholders, and elevate the data culture that turns analysis into action. If you're ready to operate at the frontier of modern marketing measurement in a high-growth, global business - we'd love to hear from you. Manage and evolve Airalo’s growth MMM portfolio - driving the existing market model from validation into a production-grade decision tool, and scaling to additional markets as growth ambition and data readiness allow. Design and execute incrementality experiments (geo-holdouts, conversion lift studies, synthetic control, difference-in-differences) that calibrate the MMM and establish true causal impact of marketing spend across channels. Evolve our attribution methodology: determine the right models and attribution windows for our purchase cycle, specify the data requirements, and measure the impact of tracking remediation on attribution accuracy. Calculate and continuously optimize the CAC metrics (platform-reported, internally-attributed, incremental, and blended) and own LTV:CAC as a strategic KPI reported to leadership. Build measurement literacy within the Growth and Acquisition teams: train stakeholders to interpret the LTV/CAC related metrics, understand the difference between attributed and incremental performance, and use self-service reporting with confidence. Build and maintain the performance marketing reporting framework - with Analytics Engineering to ensure the underlying models serve both reporting and measurement needs. Act as analytics partner to the Growth and Acquisition teams: translate business questions into measurement plans, deliver the analytics that inform spend decisions, and build self-service reporting that reduces ad-hoc dependency. Drive adoption of measurement outputs-ensure MMM scenarios, incrementality results, and attribution insights translate into concrete budget allocation changes Contribute to the development of a unified decision framework that integrates signal health, attribution, and incrementality into budget allocation guidance with clear go/no-go criteria for scaling spend by market and channel. Build institutional knowledge: document every experiment result, every MMM refresh, and every signal quality trend so that each quarter’s decisions are better informed than the last. Collaborate with the Senior CDP Engineer and MarTech on the data and signal infrastructure that underpins measurement - defining what you need, so they can build it right. Several years of experience in marketing analytics, marketing science, or growth analytics, with deep expertise across at least two of Marketing Mix Modeling, Incrementality Testing (geo-experiments, RCTs), and Multi-Touch Attribution. Hands-on experience building, validating, or calibrating MMM models- whether using Robyn, Google Meridian, PyMC-Marketing, LightweightMMM, Bayesian regression, or working closely with vendors who do. Strong foundation in causal inference and experimental design: you understand difference-in-differences, synthetic control, propensity scoring, and when each method is appropriate. Expert-level SQL and Python (or R). You can write production-quality code, not just analysis notebooks. Experience with modern data warehouses (BigQuery or Snowflake) and familiarity with analytics engineering workflows (dbt preferred). Experience with data visualisation and BI tools such as LightDash, Looker Studio, Tableau, or Metabase. Proven track record of calculating and optimising channel-level CAC, LTV, churn, and ROAS, and using these metrics to influence marketing spend decisions at scale. Exceptional communicator: you navigate deep technical conversations and translate findings into clear recommendations for senior stakeholders and board-level audiences. A proactive, self-starter mindset. You thrive in ambiguity, work autonomously, and are energised by building in fast-paced, high-growth environments. Experience with Bayesian modelling frameworks (TensorFlow Probability, PyMC, Stan) and their applications in marketing measurement. Familiarity with mobile analytics platforms and MMPs: Adjust, AppsFlyer, CleverTap, or similar. Experience with ad platforms (Google Ads, Meta Ads, TikTok Ads, Apple Search Ads) and their attribution APIs, conversion modelling, and server-side event integration (cAPI, Enhanced Conversions, SKAN). Knowledge of the eSIM, telco, MNO/MVNO, or travel-tech landscape. Exposure to semantic layers, metrics-as-code, or KPI governance frameworks. Experience with privacy-first measurement strategies in the post-cookie, post-ATT world. Experience with cross-border or multi-market attribution challenges where marketing geography and conversion geography diverge. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: _ We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

Role: Linux DevOps Engineer Salary: £75,000 WFH: Fully Remote (must be able to travel to London data centres occasionally) Overview Our client is a leading audio streaming technology company, enabling global distribution and monetisation of live and on-demand content for major media networks, broadcasters, and government agencies. Delivering billions of listening hours annually, their intelligent infrastructure powers some of the most recognisable names in radio, podcasting, and live event broadcasting. They are now hiring a Linux DevOps Engineer to support a hybrid migration journey from on-premise data centres into AWS and to help maintain 24/7 streaming services at scale. Key Responsibilities • Support and maintain Linux-based infrastructure across two UK data centres, • Assist in migrating applications and services into a hybrid cloud environment (AWS), • Use Infrastructure as Code tools (Terraform, Ansible) to manage environments, • Help automate deployment pipelines and ensure system observability, • Act as escalation point for infrastructure-related support tickets, • Collaborate with engineering and customer success teams to support streaming platform uptime Ideal Candidate • Strong Linux systems engineering and troubleshooting experience, • Confident with IAC tools like Terraform and Ansible, • Understanding of hybrid environments (on-prem + AWS cloud), • Previous exposure to live production, broadcast, or 24/7 service environments, • Comfortable with occasional out-of-hours maintenance and data centre access, • Driving licence required due to physical server access needs, • Proactive, flexible and calm under pressure Tech Stack / Tools • Linux, • Terraform, • Ansible, • AWS (Hybrid migration underway), • Monitoring & observability tooling Benefits • £75,000 base salary, • Time off in lieu for any out-of-hours work, • 25 days holiday, • Fully remote working (must be within travel distance to London), • Dynamic and varied role in a high-performance media infrastructure team, • Opportunity for international travel (e.g., Poland sites), • Involvement in high-scale broadcast and streaming environments Interview Process • Culture & Intro - with Managing Director, • Technical Interview - with Head of Infrastructure, • Final In-Person - with key team members

We have an exciting opportunity for an Executive Assistant supporting the CFO and Marketing Director on a fully remote basis with some occasional travel to London. In this role, you will be responsible for providing executive assistance to the CFO, including the coordination of a confidential calendar, managing requests for attendance, travel arrangements, meeting and event coordination, and ensuring the effective use of CFO's time. You will bring extensive experience as a Personal Assistant / Executive Assistant, particularly in supporting senior staff and working within a large organisation. The role is home-based, though you will be required to attend meetings in person, so an ability and willingness to travel occasionally to London is expected. About You • Experience in supporting directors: Demonstrable experience providing high-level administrative support to senior executives, effectively managing their needs and priorities., • Highly organised, with the ability to manage multiple tasks and responsibilities seamlessly., • Complex diary management with the proven ability to manage intricate and demanding diaries, coordinating meetings, travel, and events efficiently., • Strong interpersonal skills with the ability to build effective relationships with a range of internal and external stakeholders., • Meticulous in managing itineraries and all related logistics, ensuring everything is in order., • Collaborative and flexible, always ready to support colleagues and contribute to team success. Person Specification • Proactive and able to take initiative, with a strong ability to work independently while also thriving in a team environment., • Tact and diplomacy - Diplomatic and professional, with the ability to navigate sensitive situations with care and discretion., • Managing complex workloads, consistently delivering quality results within tight deadlines., • Anticipates needs and plans ahead to ensure smooth operations and the successful delivery of tasks. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Graylog: Empowering Threat Detection, Investigation, & Response Solutions with Cutting-Edge Technology Graylog specialises in delivering top-notch Threat Detection, Investigation, & Response (TDIR) solutions, backed by our latest addition, the Graylog API security platform. As a renowned centralised log management (CLM) and Security Information Event Management (SIEM) provider, we offer unparalleled fast and efficient log analysis capabilities in critical areas such as security, compliance, operations, and DevOps. Our enterprise solution enables organisations globally to capture, store, and analyse terabytes of machine data in near-real time while our open-source product has been deployed in more than 50,000 installations worldwide, empowering individuals and small teams to perform basic log consolidation, analysis, and search functions at no cost. We're a remote-friendly company with locations in Hamburg, Munich, London, Boulder, and headquarters in Houston, TX. If you live near an office and want to be part of said office great. Nearish to an office and want to have the ability to hot desk? No problem, and if you're not near an office and wish to work remotely, all good! Recent achievements for Graylog have been inclusion in the 2021 Deloitte Technology Fast 500™, we took home two of the most prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023, and 2024 saw us take home gold and become the Globee Winner for Security Information & Event Management and the 2024 Globee Winner for Threat Hunting, Detection, Intelligence, and Response. Graylog was named a “Leader” and “Fast Mover” in GigaOM’s 2024 Radar Report for SIEM and 2025 has seen Graylog recognized in BuiltIn’s 2025 Best Places to Work list. Who we’re looking for; The Inside Sales Representative here at Graylog will be a critical member of our team focusing on the bridge between marketing-created leads, as well as actively engaging in outbound prospecting to identify and nurture new business opportunities. As an Inside Sales Representative, your primary responsibilities will be to engage, develop, qualify, and expand our customer base regarding their Centralized Log Management, Security Information and Event Management, or API Security projects to increase sales pipeline. By responding to inbound contact requests with urgency, care, and diligence and conducting targeted, personalised, and relevant outbound prospecting with thoughtful personalized communications will ensure we maintain our strong positive brand image while maximizing sales opportunities. The goal of your work is to build early-stage relationships with software evaluators that ultimately turns into new business. You will be the first point of contact with our customers in the sales process. This position requires the need to be proactive, a desire to learn how to become a great salesperson, excellent written and verbal communication skills, and the ability to get others excited about using our tools to improve their business results. You will learn the ins-and-outs of both enterprise software Marketing and Sales processes, with a chance to grow your career along either line. The Inside Sales Representative will report to our Vice President & Managing Director, EMEA. • Qualify and develop inbound leads that result in pipeline opportunities. (50% conversion rate)., • Build strategic business opportunities through outreach efforts (8-12 per month)., • Immerse yourself within the world of CLM (Centralised log management), SIEM (Security information event management), API Security (Application programming interface), and build your knowledge base to gain credibility and interest when positioning Graylog to our customers., • Build market intelligence and foster client relationships through personalised, timely, and relevant messaging., • Identify projects and strategic initiatives for assigned accounts, why the initiative/ project is a priority now, and share how Graylog can meet the business and technical needs., • Analyse assigned top 10 accounts to identify key contacts & coordinate with Account Executives & Sales Directors to foster a strategic action plan., • Partner with other sales teams, marketing, and enablement to coordinate campaigns and align on new objectives in a timely manner., • Combine and orchestrate data from HubSpot, TechTarget, 6sense, and other related sales enablement technologies to identify priorities and promote effective outreach., • Experience successfully selling ROI-driven, networking/security solutions or Enterprise Software Solutions to C-level decision makers., • Previous experience selling SaaS solutions to commercial customers across the UK & EMEA., • Understanding and appreciation for continuous improvement. You will have a mindset of looking for ways to make things more efficient, look for opportunities to improve, and implementing the changes and measure your results., • Desire to move the needle! You’ll be motivated by exceeding goals and earning commissions, setting stretch targets and delivering exceptional results., • Personal responsibility. You’ll understand the personal impact actions have on pipeline and others. You’ll seek out knowledge and opportunities for learning and improving sales effectiveness., • Ability to communicate the technical and business value of Graylog solutions effectively to all prospective stakeholders., • Excellent written and verbal communication skills, strategic selling skills, and skills in analysing and evaluating territory dynamics to develop and implement a sales plan., • High energy, positive attitude, and willingness to try new approaches., • A desire to be #1 on the team., • Happy, willing, and prepared to work from our EMEA HQ in London (across the road from Liverpool Street Station) at least three times per week., • Willingness to travel 25% or as business needs require., • Opportunity to work with a globally distributed and diverse team., • Grow and develop professionally and personally in a fast-growing environment., • Choice of the latest equipment to help you succeed., • Monthly allowance to support your commute costs and support outfitting your work-from-home environment. Here at Graylog, you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available. Our values Openness- As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community. Collaboration- Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results. Useful Innovation- We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers. Ownership- As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust. Do the Right Thing!- Comfort and safety come from knowing that everyone will do the right thing, even when nobody's looking. For further information please submit an application and a member of the Graylog People Team will be in touch.

Business Development Manager / Permanent / Desk Based Salary: Up to £40,000 + Commission Start Date : Flexible Close Date: 1st August 2025 Location: Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You'll Be Doing: Driving new business growth by identifying and securing partnerships across estate planning, IFA's, Will Writers, legal, financial, and related sectors. Managing and developing partner relationships, ensuring high engagement and revenue growth through regular meetings and strategic collaboration. Representing the company at events, meetings, and networking opportunities to promote services and generate leads and build solid relationships. Collaborating cross-functionally with internal teams to ensure seamless service delivery and partner satisfaction. Achieving and exceeding sales targets through effective account management, lead generation, and performance tracking. What We're Looking For We are looking for individuals with some of the following experience: Field-based B2B Sales Experience. Account and/or Partner Relationship Management. CRM and Sales Pipeline Management (Hubspot desirable). Event and Networking Engagement. Presenting to Professional Audiences. Professional Sales or Account Management Certification. Industry-specific knowledge or training in Legal or Financial Services. The type of person you'll be: A strong communicator - clear, empathetic, and confident. A proactive, solutions-focused individual. A self-motivated high achiever - driven to meet and exceed targets, with the initiative and determination to succeed without close supervision. Ability to work independently and as part of a collaborative team. A passion for making a difference in people's lives. What We Can Offer You We believe in rewarding great work. For this role we offer the following benefits: Up to £40,000 per annum D.O.E. Competitive OTE commission scheme. 25 days annual leave plus bank holidays. Long Service Leave. Health Cash Plan - Cash back for Dental, optical, and other treatments. Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy. Company pension scheme - matching up to 5%. Income protection insurance. Life assurance policy. Enhanced family leave (upon completion of probation). Cycle to work scheme. Employee Assistance Programme. Why Join Us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during one of life's most challenging times. Flexible working options to suit your needs. Where You'll Be Working Spectrum House, Bond Street, Bristol BS1 3LG Hiring Process - What to Expect We like to keep things clear and straightforward. Here's what you can expect: Application review - We review applications on a rolling basis and will contact you when shortlisted. Initial chat - A call with Rachel Bartlett, Sales and Distribution Director to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview - This is your competency-based interview with Rachel Bartlett and Paul Toghill (CEO) (up to 90mins). Task or Presentation - A chance to showcase your skills, this will be part of your interview. Feedback - We will contact you following your interview, typically within 1 week. Support - We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that's for your interview or any part of the process, please let us know. We're happy to have a conversation about how we can best support you. Ready to Apply If Kings Court Trust sounds like the kind of place where you'd thrive, we'd love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we're committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience - nothing else. We're proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you're sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy, available on our website. TPBN1_UKTJ

General Manager "Hospitality expert, padel tennis enthusiast" You bring your expertise, enthusiasms, and curiosities; and well provide you with a space to play. Full Time Permanent Contract Earnings circa £65,000/annum, including TRONC (Tips & Service Charge) Onsite Role Based at Mad Swans in the Mendips (Bristol) Must be eligible to work in the UK Mad Swans in the Mendips is located in Farrington Gurney near to Bristol & Bath. Full Address: Marsh Lane, Farrington Gurney, Bristol, BS39 6TS. Find out more about Mad Swans and what The Times had to say about our first opening at Mad Swans in the Mendips: Can a cool new hotel near Bath really make golf fun for everyone? Would you like to lead one of The UKs 50 Best Places to Stay in 2026? We are now recruiting for a commercially focused, operationally strong General Manager with significant hotel and rooms experience to lead the team and take Mad Swans in the Mendips to the next level. This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment, understands the realities of running a multi-revenue hotel operation, and knows how to balance guest experience with commercial performance. We are looking for a resilient and agile operator who can adapt quickly, solve problems proactively, lead from the front and consistently get the job done. What we do We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature. Mad Swans is a countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are. Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. Were all about great food, which is why weve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour. But wherever guests find themselves, from course to court, the meadow to the orchard, theyre never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away. What we can do for you We understand that theres more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues. We believe that to be interested is to be interesting that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective. And out of hours, our guests playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. Youll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are. About the Role The General Manager will have full accountability for the entire site operation, including the Restaurants, Bars, Cabin Accommodation, Event Spaces, Retail Shop and Sports Activities. A key focus of this role will be driving occupancy, guest satisfaction, rooms revenue and operational standards across the accommodation offering. You will understand what makes a successful hotel operation from reservations and guest journey management through to housekeeping standards, yield awareness, maintenance coordination and maximising overnight revenue opportunities. Mad Swans in the Mendips is a complex, multi-faceted hospitality business and requires a commercially astute leader who can confidently manage changing priorities, operational pressures and peak trading periods while maintaining exceptional guest standards throughout the site. What there is to it You will take full ownership of the whole site and play a critical role in driving commercial performance, guest satisfaction, operational excellence and team culture. This role requires a highly resilient and adaptable leader who is comfortable operating at pace, making decisions quickly and being fully accountable for performance across all areas of the business. You will be expected to identify opportunities, solve problems proactively and ensure high standards are consistently delivered across both the hotel and wider guest experience. Reporting directly to the Operations Director, you will be supported by a fantastic management team which includes an Assistant General Manager, Golf Manager, Agronomy & Robotics Manager, Gym & Racquets Manager, Reservations Manager, Retail Team Leader and Maintenance Team Leader. Key Duties & Responsibilities Driving accommodation occupancy, ADR and overall rooms revenue performance Ensuring exceptional standards across all guest accommodation, housekeeping and public areas Taking ownership of the end-to-end guest journey from reservation through to departure Managing operational performance across all revenue streams while maintaining profitability targets Monitoring labour, payroll and operational costs to ensure commercial efficiency Using business performance data, guest feedback and operational insight to make agile decisions and drive continuous improvement Leading from the front during busy service periods and operational challenges Creating a culture of accountability, pace, resilience and high performance across the team Ensuring problems are resolved quickly, effectively and professionally with a solutions-focused mindset Collaborating with the Reservations and operational teams to maximise occupancy, upselling and guest spend opportunities Maintaining consistently high operational standards across all departments, even during peak trading periods Adapting quickly to changing business needs, seasonal demands and operational priorities This is a full-time (48 hours a week) permanent position and will work any five days out of seven. Earnings for this role is circa £65,000/annum, including TRONC (Tips & Service Charge). Location this is an onsite role and will be located at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS. Working Hours shift times will vary throughout the week; however, the regular operational times will be from 6.00 am to 11.00-12.00 pm. Working Days this role will work any five days out of seven and will involve working on weekends on a regular basis. Working hours will vary in line with the operating calendar and needs of the business. Who Were Looking For We are looking for a General Manager who is: An experienced Hotel General Manager or senior Hotel Operations Manager with strong rooms and accommodation experience Commercially aware with a strong understanding of occupancy, ADR, RevPAR, payroll management and cost control Experienced in leading complex, multi-revenue hospitality operations A resilient and agile operator who thrives in fast-paced environments and performs well under pressure Someone who takes ownership, solves problems quickly and consistently gets the job done A hands-on leader who leads from the front and supports the operation wherever needed Passionate about delivering exceptional guest experiences across every touchpoint Highly operationally focused with exceptional attention to detail and standards Experienced in managing budgets, forecasting and delivering profitability targets Comfortable making decisions quickly and adapting to changing business demands Able to motivate, inspire and develop high-performing teams Confident managing operational challenges, guest issues and peak trading periods Proactive, solutions-focused and commercially minded Excited by being part of an ambitious and growing hospitality concept An excellent communicator with strong organisational and prioritisation skills Self-driven, accountable and highly motivated Comfortable working at pace in a dynamic hospitality environment Ideally interested in sports, lifestyle hospitality and experiential guest concepts This role would suit a commercially driven hotel operator who enjoys building high-performing teams, thrives in dynamic environments and takes pride in delivering exceptional guest experiences while driving business results. Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas. What is in it for you Tips & Service Charge Free Parking Free Employee Meal whilst on shift Wage Stream access your pay for hours worked before pay day Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop Reward & Recognition Initiatives Team Social & Well-being Activities & Events Employee Referral Scheme Bonus Mad Swans Water Bottle Mad Swans Hoodie Plant your own tree at Mad Swans How to Apply If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button. Please note, emails from Mad Swans via our careers portal may land in your junk folder. Please check your junk folder to avoid missing any email updates from us. Recruitment Agencies We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CVs and/or candidate profiles and are, therefore, unable to consider these. TPBN1_UKCT

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