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Domestic Gas Engineer – Leading Social Housing Contractor Uxbirdge & Surrounding Areas Competitive Salary + 28 Days Holiday + Up to 10% Pension Permanent PAYE | Company Van + Fuel Card Are you an experienced Domestic Gas Engineer looking for a secure, long-term PAYE role focused purely on servicing work, with great benefits and a supportive employer? Join a well-established Social Housing contractor and enjoy a stable, structured working environment with consistent service-based work. ⭐ Why This Role is Great for Gas Engineers (Service Only Focus) • Structured, planned workload – focused on servicing and maintenance with minimal reactive breakdown pressure • Long-term security – stable PAYE role with strong benefits and pension • Service-focused role – carrying out annual gas safety checks and boiler servicing across social housing properties • Supportive environment – clear daily schedules, dedicated planning teams, and organised workloads • Consistent routine – ideal for engineers who prefer planned service work over emergency repairs ⭐ What’s on Offer • Competitive salary • 28 days holiday including bank holidays • Contributory pension scheme • Enhanced family-friendly leave options • Company van and fuel card • Uniform and PPE provided • Bike2Work Scheme • Flexible working options • 24/7 Virtual GP service for employees and family • Employee Assistance Programme (EAP) available 24/7, 365 days a year • Home & electronics salary sacrifice scheme ⭐ Role Responsibilities – Service Engineer (No Repairs Focus) As a Service Engineer, you will: • Carry out annual boiler servicing and landlord gas safety checks across social housing properties • Complete planned maintenance visits in line with compliance and safety standards • Ensure all appliances are operating safely and efficiently in accordance with Gas Safety regulations • Record and update job information accurately using company systems • Identify and report any additional defects or follow-up work required during service visits • Maintain high standards of workmanship, safety, and customer care at all times • Communicate clearly with residents and the planning team regarding appointments and visit outcomes • Work independently, managing your daily workload efficiently ⭐ Ideal Candidate • Valid ACS and relevant gas qualifications • Full UK Driving Licence (less than 6 points) • Experience in domestic servicing and breakdown work (servicing focus preferred) • Strong attention to detail and commitment to compliance • Excellent customer service skills and professional approach • Comfortable working independently in occupied social housing properties This role is ideal for a Gas Engineer who prefers structured, service-only work with stable hours, strong support, and a long-term career within a reputable social housing contractor. Apply now for a confidential discussion

Job Title: Gas EngineerLocation: West LondonSalary: £40,000 - £50,000 per annumJob Type: Permanent, Full TimeEstablished in 2011, Richmond Park Plumbers has been providing trusted plumbing and heating services across West London for over 15 years. We are a family-run business with extensive industry experience and a strong reputation for reliable, professional service. Our customers trust us because we take pride in doing the job properly.We're currently looking for an experienced Gas Engineer to join our friendly, well-established team in West London on a full-time basis, with an immediate start available.This is a great opportunity for a skilled engineer with strong experience in reactive heating and plumbing maintenance. The ideal candidate will have at least 5 years' experience.We pride ourselves on running an organised, supportive, and friendly working environment, covering mainly West London and Surrey.If you are looking to develop your career with a trusted local company that values high standards, reliability, and excellent customer service, we would love to hear from you.About the role:The main focus of this role will be carrying out landlord gas safety inspections and boiler servicing. The role will also include reactive maintenance, fault finding, diagnostics, and repairs on heating systems, boilers, HIU units, hot water cylinders, and general plumbing systems.This is a day-shift role only with the ideal candidate based in or around West London.We work exclusively in private residential properties, with no site work or council work required.Key duties:Carry out gas safety inspections and boiler servicing in line with legal and safety requirements for private landlordsProvide clear electronic reports to the office, detailing completed work and any recommended follow-up worksMaintain accurate records of inspections, servicing, repairs, and gas safety certificates issuedCarry out fault finding, diagnostics, and repairs on boilers, heating systems, and plumbing systemsAbout you:Strong competence with flue gas analysers, boiler fault finding, and heating system diagnosticsExcellent customer service skills, with a polite, professional, and friendly approachOwn hand tools required; some larger tools can be providedFull, clean UK driving licenceMust be able to pass a DBS background checkValid ACS domestic gas qualificationsWhat we offer:Company van, fuel card, and uniform providedElectronic scheduling with postcode-based planning to help reduce travel time21 days' holiday per year plus Bank Holidays, with one additional day added each year up to a further 5 daysParking and congestion charges paidCompany social eventsOptional additional hours are available, including weekend work and emergency evening callouts, for engineers who would like to earn morePlease click on the APPLY button to send your CV for this role.Candidates with experience of; Gas Safe Registered Engineer, Heating Engineer, Experienced Gas Engineer, Central Heating Engineer, Plumber, Boiler Service/Installation, Gas Safe Engineer, Heating Maintenance Engineer, Boiler Repairs, Heating Engineer, Heating Installation Engineer also be considered for this role.TPBN1_UKTJ

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Building Fabric Technician based at our client site in Uxbridge. The position is created to self-perform the basic maintenance tasks under the contract and to carry out reactive works under the General Duties remit. What You'll Do: Daily inspections to all areas of the site Carry out a wide variety of planned and reactive works Minor plumbing and building fabric repairs Painting Legionella Awareness Training (L8) (training can be provided) Using the CBRE IFM System to manage all Work Orders and planned maintenance records Timely completion of SSR's raised by client following site tours/inspections Support and schedule to manage 3rd party contractors Keep Logbooks and eLogbook's up to date with up-to-date documentation Support to the site team Support site with event set ups including meeting rooms changes, huddles etc Any other tasks within the individual's capabilities Communicate effectively with onsite staff when carrying out tasks to ensure minimal disruption Support the FM with other ad hoc tasks Undertake Fire Warden & First Aider duties (training can be provided) Act as cover for the FM during Sickness and Annual Leave Carry out planned preventative and reactive maintenance as directed Adhere to KPI completion standards with regards SLA's Work within Health & Safety guidelines. A team player and able to communicate at team and customer level. Deliver maintenance under our estabished processes. Participate in training, attend and input at team meetings. Complete incident reports and where required back up reports. Provide emergency call out duties if required. Respond to alarms or user requests. Ability and willingness to respond to all requests Focus on high customer satisfaction within service level targets. Follow all CBRE Policies, Procedures and RISE Values. What You'll Need: · Proven fault finding ability with a view to minimising downtime. · Working on continuous improvements / project work. · Experience of basic building fabric repairs to include plumbing, building, joinery and painting and decorating · Sound knowledge of Environmental, Health & Safety and Quality · Organisational and planning skills to enable weekly labour planning · Strong verbal communication skills · High customer focus About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Job Title: Electrician Job Type: Permanent, Full-Time Sector: Property Services Location: London Borough of Hounslow Hours: Monday to Friday, 07:30 am - 4:00 pm Salary: £24-£25 per hour We have an opportunity for an Electrician to provide high-quality, customer-focused service, delivering a range of electrical maintenance and repair works within the reactive maintenance department. This role will cover various properties across the London Borough of Hounslow. Responsibilities: Carrying out partial or full re-wiring to council properties, both domestic and communal, as required, including testing, commissioning, and certifying these works. Tracing, diagnosing, and rectifying faults using appropriate testing and measuring equipment. Undertaking commercial elements of electrical works, including all types of cable containment, wiring for Door Entry/Warden Call systems, fire alarm systems, ICT/Intruder alarms, installation and testing of emergency lighting systems, and 3-phase power switching and distribution. Interpreting work specifications and plans, completing works to a high-specification quality standard. Planning each job and ensuring the required materials are available to complete the programme of works on schedule. Undertaking a range of associated builder's works, including core drilling, lifting/laying floors, chasing masonry, and patch plastering in areas where electrical chasing has been carried out. Understanding and complying with Asbestos awareness procedures and following the necessary safety protocols. Working flexibly on other work streams within the repairs team, including working to tight deadlines, adjusting to changes, and ensuring properties are left in a safe and tidy manner. Working independently or in pairs, using initiative with minimal supervision. Requirements: Full UK Driving Licence (manual) Level 3 Award in the Requirements for Electrical Installations BS7671:2018 City & Guilds 2360 Parts One and Two, or NVQ Level 3 including AM2 (or equivalent) City & Guilds 2391-52 Level 3 Award in Initial and Periodic Inspection and Testing of Electrical Installations Benefits: Company van, fuel card and uniform provided as part of the package. Mains operated power tools provided Annual pay and contract reviews Free on-site parking 23 days paid annual leave entitlement (excluding bank holidays) Pension scheme Free gym membership Staff well being benefits, including online GP access, Employee Assistance Programme (EAP), health testing, flu vaccinations, and eye care vouchers. EE Rewards - 20% off phone, SIM, and mobile broadband Enhanced maternity and paternity leave If you've previously worked in the social housing environment and meet the requirements listed, we'd be happy to hear from you. Tags; Electrician, Electrical, Electrical Tester LON123

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.We are currently recruiting for a Care Coordinator to maintain and develop our service in Hillingdon .Core Duties & Responsibilities as Care Coordinator:Primary role is to Roster and Template care calls using an electronic systemDirect Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality serviceCreating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirationsEnsuring care assessments, care and risk planning meets best practice and customers aspirationsWork with Recruitment Team to ensure sufficient current and future staffing levelsTo provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where requiredTo ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful mannerTo work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptlyParticipate in the paid on-call rotaPut in place measure to comply with CQC regulations and work to achieve the best care standards possibleAs a Care Coordinator, you will be offered the following:Salary £26,500Company issued mobile phoneOngoing support and Professional Development20 Days Holiday plus Bank HolidaysOpportunity to work in an expanding leading home care providerWe are looking for a Care Coordinator to join us who are:100% committed to helping improve the quality of life of vulnerable peopleFlexibility to cover on call to meet the needs of the business (essential)Knowledge of CQC standards and CQC Compliance (essential)Experience with Rostering care calls on an electronic systemExperience in Care Coordinating or 2 years working within Health & Social Care (preferred)Full Driving License and access to a vehicle (preferred)NVQ Level 3 Health & Social Care (preferred)If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to peoples lives , then this could be your next role!TPBN1_UKTJ

Electrical Project Manager North West / West London | HS2 / Rail Infrastructure | Permanent £100,000 - £120,000 + package Package to include car allowance, travel expenses, bonus, private medical insurance, pension, 25 days holiday + bank holidays, laptop and phone. This is a role for an Electrical Project Manager who understands that rail infrastructure is not the same as standard commercial M&E. You will be working across major HS2-related infrastructure sites in North West and West London, delivering electrical services across shafts, headhouses, tunnel interfaces, crossover areas, evacuation routes and safety-critical plant spaces. The works include locations such as Victoria Road Crossover Box and Ancillary Shaft in North West London, Copthall Green Tunnel sites in Hillingdon and Northolt Tunnel ventilation shafts and headhouses around Ealing. The project involves power, ventilation, lighting, emergency access systems and associated services that support the tunnel infrastructure feeding into Old Oak Common and the wider HS2 route. This is not a trackside role and PTS is not required, but rail or infrastructure experience is important. The project needs someone who understands controlled access, permits, interface management, sequencing around civils works, documentation, safety systems and the level of planning needed when electrical services are being delivered into tunnels, shafts and operationally sensitive areas. What you’ll be doing Taking responsibility for the electrical delivery of major HS2-related rail infrastructure works across North West and West London. Managing electrical services associated with shafts, tunnel interfaces, crossover box areas, tunnel headhouses, ventilation shafts, evacuation points, plant areas, access routes, life safety systems and associated infrastructure spaces. Supporting the delivery of power, ventilation and lighting services to areas such as the Victoria Road Crossover Box and Ancillary Shaft, allowing trains to switch tracks underground before reaching Old Oak Common. Coordinating essential electrical services, power and ventilation installations across tunnel headhouses and ventilation shaft sites around Hillingdon. Managing electrical systems linked to tunnel ventilation, lighting and emergency access across ventilation shafts and headhouses around Ealing and the Northolt Tunnel route. Coordinating installation works across containment, LV distribution, small power, lighting, emergency lighting, fire alarm, communications, security, controls, earthing, bonding, temporary supplies, tunnel services and specialist rail-related electrical systems. Working closely with the wider project team, including construction managers, supervisors, engineers, design teams, commissioning teams, commercial staff, client representatives, main contractor teams and specialist subcontractors. Managing programme, procurement, labour, subcontractors, RAMS, permits, technical submissions, RFIs, progress reporting, QA, snagging and handover documentation. Making sure electrical works are properly planned around access restrictions, shaft logistics, tunnel interfaces, civils sequencing, temporary works, lifting operations and other trades. Driving subcontractors on site while keeping control of quality, safety, programme and technical coordination. Supporting design reviews, buildability discussions and technical problem solving before issues affect delivery. Managing testing, commissioning readiness and handover requirements across electrical, life safety, tunnel support and infrastructure systems. Keeping a tight grip on documentation, approvals, inspection records, test certification, as-built information and O&M requirements. What you’ll need Previous experience as an Electrical Project Manager, Electrical Package Manager, Senior Electrical Project Engineer or Electrical Construction Manager on technically demanding projects. Experience within rail, infrastructure, tunnelling, stations, transport, utilities, aviation, energy, data centres, pharmaceutical, healthcare or another highly controlled M&E environment. Rail experience would be strongly preferred. HS2, London Underground, Network Rail, Crossrail, station upgrades, tunnel works, shafts, headhouses, evacuation routes or major transport infrastructure would all be relevant. PTS is not required, but you will need to understand the discipline that comes with working in a safety-critical infrastructure environment. Strong technical knowledge of electrical building services and infrastructure systems, including containment, LV distribution, lighting, life safety, fire alarm, communications, security, controls, earthing, bonding and commissioning processes. The ability to coordinate around civils, structural works, access restrictions, temporary works, logistics, permits, lifting operations, confined or restricted-access areas and multiple subcontractors. Good commercial awareness, with the ability to manage procurement, change, variations, programme risk and subcontractor performance. Strong communication skills and the confidence to work with main contractors, clients, consultants, designers, commissioning teams and site delivery teams. SMSTS, CSCS or ECS and First Aid would be expected. Why this role This is a chance to take on a serious electrical project management role within one of the UK’s most important infrastructure programmes. You will be working across technically demanding tunnel and shaft environments where planning, coordination and technical judgement matter. The role will suit someone who has already delivered electrical services in rail, infrastructure or another highly controlled setting and wants to step into a project with genuine scale, complexity and long-term value. For an Electrical Project Manager with strong site delivery experience and enough rail understanding to operate properly in this environment, this is a strong move. Apply now or get in touch for a confidential conversation

Facilities Manager – PBSA – London Location: London (TW8 9QW) Job Type: Permanent Days: Monday to Friday Hours: 9.00am – 5.30pm (40 hours per week) Salary: £38,000 – £43,500 per annum Overview We are recruiting an experienced Facilities Manager to join a leading Purpose-Built Student Accommodation provider in London. This is an excellent opportunity for someone with a strong facilities management background who can lead building maintenance, compliance and health & safety across a large residential property while delivering an exceptional experience for residents. Key Duties & Responsibilities • Lead all facilities management operations., • Manage planned and reactive maintenance., • Oversee contractor performance and service delivery., • Ensure statutory compliance and health & safety standards are maintained., • Manage CAFM systems and compliance records., • Coordinate refurbishment, warranty and project works., • Monitor building fabric and M&E services., • Support lifecycle planning and capital works., • Oversee housekeeping and maintenance teams., • Deliver fire safety and emergency compliance procedures. Skills & Experience • P...

The closing date is 27 July 2026 The postholder will be part of a team that is developing to re‑invigorate and expand our acute medical and same‑day emergency care services. This role works across acute internal medicine, focusing on the acute medical unit, same‑day emergency care and its links with the emergency medicine department. The postholder will be key to developing and leading service changes to better support patient flow, education and training opportunities. Applications are invited for a highly motivated individual with strong leadership, education and change skills to join our team at Hillingdon Hospital. The post is advertised as 10 PA, with a possibility of additional PA in negotiation with the Divisional Director for Unplanned Care. Sub‑specialty interests, including specialty clinics and service development, will also be welcomed and accommodated within the job plan, in addition to the medical specialties mentioned above. The successful applicant will be a committed clinician with a track record of excellent clinical service delivery, quality improvement, teaching and training. It is a requirement of the post that every doctor takes part in annual job planning and appraisal as part of the revalidation cycle. Applications are welcomed from individuals who wish to work less than full time. The post‑holder will be responsible to the Divisional Director of Unplanned Care at The Hillingdon Hospitals NHS Foundation Trust. This is a 10 PA post: 7.5 PA DCC, 1.5 SPA, 0.75 GIM on‑call and 0.25 CS/ES duties. The SPA may include clinical and educational supervision, audit, personal CPD and mandatory training. Personal CPD must be included as part of annual appraisal, which is mandatory and required for the revalidation process. The post‑holder will participate in the medical on‑call (acute take) rota (approximately 1:23). Together with consultant colleagues and other healthcare professionals in the Directorate, the post‑holder will provide an effective and comprehensive service in developing the medical SDEC/ambulatory care services on the SDEC unit, working closely with ED and surgical colleagues. The post‑holder will also support quality improvement and service development in the department. The Hillingdon Hospitals NHS Foundation Trust has a thriving Unplanned Care division. The department has a history of innovation in patient care and offers a continuing personal development programme to support ongoing service development. Candidates will have the opportunity to help shape the future direction of the department and take part in hospital‑wide initiatives to improve patient care and experience. Please see attached Job Description and Person Specification for a full list of role requirements and responsibilities. • Full GMC Registration with License to Practice, • MRCP or equivalent, • Entry on the General Medical Council (GMC) Specialist Register via one of the following: a. Certificate of Completion of Training (CCT) (the proposed CCT date must be within 6 months of the interview); b. Certificate of Eligibility for Specialist Registration (CESR) or application submitted and outcome expected within 6 months of the interview; c. European Community Rights, • Ability to work with multidisciplinary group, • Recent clinical experience in AIM, • Demonstrable commitment to teaching, training and assessing undergraduates, postgraduates and nursing staff, • Proven teaching experience, • Experience of clinical audit and enabling delivery of good practice, • Evidence of quality and service improvement, • Well‑developed effective leadership and management skills – NHS Leadership Framework., • Demonstrates ability, initiative, drive to contribute to the strategy, deliver and support change, and improve services for patients placing care at the heart of the service, • Ability to lead and manage complex systems, • Ability to effectively plan and manage resources, people and performance, • Ability to develop, influence, communicate and deliver the strategy working with divisions, • Demonstrating ability to meet the Trust 'CARES' values (Communication, Attitude, Responsibility, Equity, Safety), • Demonstrate leadership, team player, flexibility and organisational skills within a multidisciplinary team, • Ability to motivate staff, to facilitate changes in clinical practice, • Committed to patient‑focused care, learning and CPD, • Excellent written and verbal communication skills, enthusiasm and approachability, • Commitment to continuing professional development and clinical governance, • Experience in leading change, • Recent experience in Geriatric medicine, • Clinical and educational supervisor training courses, • Completed education supervisor's course, • Relevant research articles in peer‑reviewed journals, • Previous experience of participation in research, • Basic IT skills, i.e. able to handle e‑mails and presentations, • Attended management training course, • Attended Leadership Training course, • Knowledge of Finance / Budgets, • Commitment to research, publication and presentations This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £113,565 to £150,569 a year incl. HCA £2,162 #J-18808-Ljbffr

The closing date is 29 July 2026 The Acute Assessment Unit (AMU) at West Middlesex University Hospital is comprised of 64 beds; 58 inpatient beds & 6 enhanced care beds. Telemetry is provided for those patients requiring it and the ITU is located on the same floor. The Ambulatory Emergency Care (AEC) unit offers high quality same‑day emergency care (SDEC) and is comprised of a trolley‑based area for assessment and treatment; treatment chairs & rooms – alongside allocated outpatient clinic space. Emergency medical admissions are rapidly assessed in the Emergency Department and then, if admission is required, directly transferred to the AMU for further management. All cases, unless requiring CCU or critical care, are managed on the unit until discharged back to the community or transferred for further inpatient care to the appropriate speciality area. • Provide high quality care to patients., • Be medically qualified, maintain GMC specialist registration and revalidation., • Develop and maintain competencies required for the post., • Ensure prompt attendance at agreed direct clinical care programmed activities., • Ensure patients are involved in decisions about their care and respond to their views., • Adhere to the Trust Customer Service Commitment and adopt a professional approach to customer care at all times., • Develop clinical practice through self‑reflection, application of research into practice and active contribution within the multidisciplinary team., • Contribute to high quality teaching to medical undergraduates, trainees and other health care professionals., • Participate in teaching and training of medical trainees, medical students, other doctors in training and other staff groups., • Provide supervision and appraisal of training grade doctors and support external accreditation of training posts., • Collaborate with academic and clinical colleagues to enhance the Trust’s translational research/audit portfolio, meeting full requirements of research governance., • Allocate variable time to research, teaching and training depending on individual interests., • Ensure mandatory training is up to date as per Trust policy. Work with medical, nursing and managerial colleagues to ensure high performance in the following areas: • Clinical efficiency: length of stay reductions, admission on day of surgery, reducing cancelled operations and DNA rates., • Quality of outcomes: infection control targets, reducing re‑admission rates., • Financial management: identifying, implementing and achieving cost improvement programmes; managing locum agency spend; monitoring and managing the drug budget to target; ensuring accuracy of clinical data., • Operational efficiency: day‑case rates, waiting list activity and demand management., • Responsible for ongoing assessment and regular appraisal of all doctors in training, Trust doctors and non‑consultant grades as delegated by the Divisional Medical Director/Service Lead/Divisional Director of Operations., • Adhere to Trust/department guidelines on leave, including professional and study leave, and ensure responsible staff do the same., • Participate in team objective setting as part of the annual job planning cycle., • Participate fully in regular departmental activities including meetings and team‑building activities., • MBBS or equivalent., • GMC registration., • FCEM or equivalent., • CCT/CESR in Acute Medicine or GIM., • MRCP/FRCP with past record of academic achievement and publications in peer‑reviewed journals in relevant areas., • Additional related qualifications e.g. BSc, BA., • Level 3 Safeguarding Children as per intercollegiate document., • Significant experience of NHS, specifically of Acute/General Internal Medicine., • Understanding of clinical governance and audit., • Undertaken and post‑graduate teaching experience., • Training in management., • Understanding of business planning and commissioning., • Extensive knowledge of the Acute Medicine specialty., • Commitment to the PROUD trust values. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission to the Disclosure and Barring Service to check for any previous criminal convictions. Chelsea and Westminster Hospital NHS Foundation Trust Depending on experience £113,565 – £150,569 per annum plus LW allowance #J-18808-Ljbffr

Customer Service Advisor / Call Centre Agent Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator This role is known internally as a Repairs Contact Centre Agent SALARY: £30,300 per annum + Benefits LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm JOB OVERVIEW The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Call Centre Agent include: • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements CANDIDATE REQUIREMENTS • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9, • Previous experience within a customer service, contact centre or call centre environment, • Excellent communication, listening and customer service skills, • Strong IT skills with confidence using CRM systems and digital applications, • Strong administrative skills with excellent attention to detail, • Ability to manage a high volume of enquiries and prioritise effectively, • Proactive approach to problem-solving and delivering positive customer outcomes, • Calm, professional and empathetic approach when dealing with challenging situations, • Ability to commute to either the Ealing or Staines office five days per week, • Experience with Microsoft Dynamics would be advantageous, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential BENEFITS • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service • Up to 8% contributory pension • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family • Access to a wide range of staff discounts • Investment in your learning and development • Cycle to Work Scheme The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14978 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Our residential home is in the beautiful High Peak, providing high quality Residential, Respite and Dementia care for 36-residents.Senior Care Assistant Contract £13.Contracted to 36 hours per week Paid DBS, pension, uniform provided 5.Role Overview As Senior Care Assistant, you will guide and s

Company Description Location: Flint Pay: £13.Hours: Truly Flexible Full-time, Part-time, Mornings, Evenings, or Weekends *Unfortunately we cannot offer sponsorship at this time.Are you the one your friends always turn to for a chat and a warm cup of tea? Do you have a heart of gold and a natural kn

Apply now to join our great team of Care Assistants here at Care Outlook to help improve the lives of the vulnerable and elderly in our extra care scheme, The Pines,in Slough SL2 4FJ.As a healthcare assistant, you will be providing personal care, building relationships, and making a big difference

Cleaner Job In Kilburn | Full-Time or Part-Time | Immediate Start We have full-time and part-time cleaning jobs available in your area.Just click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately! Who are Housekeep? We're the best

Summon professional assistance in the case of an emergency.

In cases of emergency to inform Senior Care staff and if necessary to call the emergency gp and / or summon an ambulance To assist residents who need help or reassurance, providing light drinks or refreshments where required.

Cleaners maintain hygienic, safe, and tidy environments by sanitizing surfaces, managing waste, and replenishing supplies.This adaptable job template outlines core duties, ideal requirements, and expected physical demands for commercial Must be able to understand colour coding and have cleaned in a

Understanding of safeguarding and care planning processes.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing.Sounds great, what will I be doing?.Our aim is to help people reduce di

A healthcare organization is seeking a qualified Anesthesiologist Assistant to join a collaborative anesthesia care team in Rutland, UK.This role involves assisting anesthesiologists during surgical procedures, conducting patient assessments, and monitoring vital signs.The successful candidate will

At Hestia, we are guided byour core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing.Sounds great, what will I be doing?.Our aim is to help people reduce dis

About Dimensions Your wellbeing matters.From health support to flexible working, we provide the tools and culture to stay balanced, healthy, and at your best, both inside and outside of work.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our e

Cleaning refrigeration cabinets in supermarkets, emptying, and cleaning inside, ensuring health and safety compliance.

Seeking a part-time cleaner to maintain cleanliness in Harrow, London.Responsibilities include cleaning duties and ensuring health and safety standards are met.

Seeking a Cleaner in London to provide top-notch cleaning services in a dynamic environment, with a company vehicle and competitive salary.

Seeking experienced and hardworking cleaners for various shifts in Northwest London, involving floor cleaning and communal area tidying.

Full-time cleaner needed for night shifts in a high-security environment in London.Responsibilities include general cleaning, sanitization, waste disposal, and restocking supplies.Must meet security clearance requirements.

Cleaner Contract: Part Time- 10 Hours per week Salary: £12.Brook View School: Cambian Brook View School offers a fully integrated approach to the Education, Care and Clinical support for young people aged 8 to 18 years, who come to us on a full time, residential basis from across the country, with

The cleaner will maintain the cleanliness and hygiene of client spaces.

Seeking a dedicated Cleaning Operative for HMP Albany, working Mon-Fri with one weekend per month.

Shifts ranging between 12pm until 12am.We are seeking motivated and reliable individuals to join the Cleansing Team.This is a vital role supporting and ensuring the route remains clean, safe, and presentable for runners and spectators alike.Collect and dispose of litter along the park, including wat

Cleaner needed for general cleaning duties, Monday to Friday, 2 hours per day.Includes vacuuming, wiping desks, and cleaning toilets.

Cleans office and workshop areas, maintains supplies, and performs site maintenance tasks.

Cleaner required at Farway Primary School.Monday to Friday, 3:30pm-6:30pm.South West Norse is a successful commercial service partnership between Norse Group and Devon County Council, delivering expertise across cleaning, catering and facilities management disciplines.

Seeking reliable and hardworking cleaners for various sites in London, offering flexible shifts and competitive hourly pay.

Maintaining clean and safe spaces in a school, including corridors, sports areas, and changing rooms.Tasks include mopping, dusting, and sanitizing.

Cleans rooms, offices, and equipment in a supported housing environment for vulnerable adults.

Temporary cleaner needed in London for communal area cleaning.Requires previous experience and good English communication skills.

Seeking a cleaner for Newton Ferrers Primary School, working part-time hours from Monday to Friday, 6am-8am.

Seeking a reliable Cleaner with an Enhanced DBS to maintain cleanliness in Southend.Competitive pay with flexible shifts available.

The cleaner will be responsible for maintaining the cleanliness of the care center, including sweeping, mopping, and ensuring all surfaces are clean and tidy.

Evening cleaner needed to clean classrooms, bathrooms, and communal areas, ensuring cleanliness and security.

Cleans and maintains a hygienic environment at a Royal Mail site, including floors, restrooms, and offices.Follows cleaning schedules and safety protocols.